Quick Start Guide Photo Printer Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, Japan Quick Start Guide Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. The following ink tanks are compatible with iP2000.
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Description Order # Ink Tanks BCI-24 Black 6881A003 Model Number (located on the front of the printer): BCI-24 Color 6882A003 Setup Software and User’s Guide version number (USCD X.
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QSG_front_matter.fm Page ii Wednesday, May 19, 2004 5:30 PM Canon PIXMA iP2000 Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc.
iP2000_QSG_USTOC.fm Page 1 Wednesday, May 19, 2004 5:30 PM Contents Contents Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QSG_Basic.fm Page 2 Wednesday, May 19, 2004 5:30 PM Basic Printing Basic Printing Note This Quick Start Guide describes some of the features of your iP2000 printer and how to use them. For more information, view the iP2000 User's Guide installed on your computer, or use the online help within your printer driver interface: While in the printer's Properties window, press the F1 key, or click in the upper right corner. Then click the feature you want to know more about, or click Help when displayed.
QSG_Basic.fm Page 3 Wednesday, May 19, 2004 5:30 PM Basic Printing Loading Paper This section describes how to load paper in the Auto Sheet Feeder and the Front Sheet Feeder. Print Media to Avoid Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.
QSG_Basic.fm Page 4 Wednesday, May 19, 2004 5:30 PM Basic Printing can specify that a Letter paper is always fed from the Front Sheet Feeder whenever you print. So, it is convenient for regular use. • Continuous printing on the same type/size of paper by using both the Auto Sheet Feeder and the Front Sheet Feeder together When paper is loaded in both the Auto Sheet Feeder and the Front Sheet Feeder, you can choose to feed paper from whichever paper source you like.
QSG_Basic.fm Page 5 Wednesday, May 19, 2004 5:30 PM Basic Printing 2 Prepare to load paper. (1) Pull out the Paper Support. Auto Sheet Feeder Lamp (3) Press the Paper Feed Switch. Ensure that the lamp of the Auto Sheet Feeder is lit. (2) Pull out the Paper Output Tray completely as shown. (4) Open the Front Cover and adjust the Paper Thickness Lever. Note • Set the Paper Thickness Lever to the left ( ) for plain paper. Move to the right position ( ) only for envelopes and T-Shirt Transfers.
QSG_Basic.fm Page 6 Wednesday, May 19, 2004 5:30 PM Basic Printing 3 Load the paper. Loading the Plain Paper Load Limit Mark Do not load beyond this Load Limit Mark. (1) Insert the paper into the Auto Sheet Feeder with the print side facing up. (3) Pinch the Paper Guide and slide it against the left side of the paper stack. (2) Align the paper stack against the right side of the Auto Sheet Feeder. (4) Ensure that the lamp of the Auto Sheet Feeder is lit.
QSG_Basic.fm Page 7 Wednesday, May 19, 2004 5:30 PM Basic Printing Loading the Envelopes Envelopes can be fed from the Auto Sheet Feeder only. Use either DL or US Comm. #10 size envelopes. Important • Do not use the envelopes with embossed or treated surface, with a double flap or pressure seals, with sticker flaps. • Select either DL Env. or Comm. Env. #10 According to the envelope size you are using. Fold the envelope flap. (1) Align the envelope against the right side of the Auto Sheet Feeder.
QSG_Basic.fm Page 8 Wednesday, May 19, 2004 5:30 PM Basic Printing Loading the 4" x 6" size papers You can print on the 4" x 6" size papers. (1) Align the paper stack against the right side of the Auto Sheet Feeder. Despite the direction of the photograph, load the paper in the vertical direction. You can load a maximum of 20 papers in 4" x 6" size. (2) Pinch the Paper Guide and slide it against the left side of the stack of paper. (3) Ensure that the lamp of the Auto Sheet Feeder is lit.
QSG_Basic.fm Page 9 Wednesday, May 19, 2004 5:30 PM Basic Printing Loading Paper in the Front Sheet Feeder Note • For detailed information on the speciality media Canon provides for use with its various printers, refer to the section "U Using Speciality Media" on page 11. Printing Media" in the User’s Guide for detailed instructions on • See "P how to load speciality media into the printer. 1 Flatten the four corners of the paper before loading it.
QSG_Basic.fm Page 10 Wednesday, May 19, 2004 5:30 PM Basic Printing 3 Load the paper. (1) Insert the paper into the Front Sheet Feeder with the print side facing down. Load the paper so that the leading edge of paper is set firmly against the rear end. (2) Align the paper stack against the right side of the Front Sheet Feeder. (3) Pinch the Paper Guide and slide it against the each side of the paper stack. Note • Do not stack more than 50 sheets in the Paper Output Tray.
QSG_Basic.fm Page 11 Wednesday, May 19, 2004 5:30 PM Basic Printing Using Speciality Media Canon recommends that you use genuine Canon media to ensure optimal print quality.
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QSG_Basic.fm Page 13 Wednesday, May 19, 2004 5:30 PM Basic Printing Note • When using plain paper (64 gsm or 17 lb), up to 150 sheets can be set. Set the Paper Thickness Lever to the left and select Plain Paper from the printer driver Media Type. Printing Media" in the • For detailed description of print media types, refer to "P User’s Guide. For instructions on how to print from the software applications, refer to the Photo Application Guide.
QSG_Basic.fm Page 14 Wednesday, May 19, 2004 5:30 PM Basic Printing 2 Open Printer Properties dialog box. (1) Select Print from the application software's File menu. (2) Ensure that Canon PIXMA iP2000 is selected. (3) Click Preferences or Properties. Note 3 In Windows 2000, click the Main tab in the Print dialog box. Specify the required settings. (1) Click Media Type to select the media loaded in the printer. Ensure that Paper Feed Switch is selected from Paper Source. (2) Click OK.
QSG_Basic.fm Page 15 Wednesday, May 19, 2004 5:30 PM Basic Printing Note 4 • From the Page Setup tab select the correct document size to be printed. • Usually, select Paper Feed Switch from Paper Source. For detailed Using the Auto description of the Paper Source settings, refer to "U Sheet Feeder and the Front Sheet Feeder" in the User’s Guide. • To adjust Print Quality settings, select Custom and click Set on the Main tab. You can control quality in the Set Print Quality dialog box.
QSG_Basic.fm Page 16 Wednesday, May 19, 2004 5:30 PM Basic Printing Printing with Macintosh Note • The menu screens and dialog boxes that appear may vary, depending on the software application you are using. • The steps described in this section are for printing in Mac OS X v.10.3. • Ensure that the proper paper source is selected. (1) When the Auto Sheet Feeder Lamp is lit, paper will be fed from the Auto Sheet Feeder.
QSG_Basic.fm Page 17 Wednesday, May 19, 2004 5:30 PM Basic Printing 3 Specify the required settings. (1) Select Print from the application software's File menu. (2) Select Quality & Media from the pop-up menu. (3) Select the Media Type from the pop-up menu. Ensure that Paper Feed Switch is selected from Paper Source. (4) Select the print mode appropriate to your document from the Print Mode. (5) Click Print.
QSG_Basic.fm Page 18 Wednesday, May 19, 2004 5:30 PM Basic Printing Note • Usually, select Paper Feed Switch from Paper Source. For detailed Using the Auto description of the Paper Source settings, refer to "U Sheet Feeder and the Front Sheet Feeder" in the User’s Guide. • When you select the print mode appropriate to your document from the Print Mode, the document will be printed in color and print quality suited to the characteristics of the Media Type you have selected.
QSG_Basic.fm Page 19 Wednesday, May 19, 2004 5:30 PM Basic Printing Canceling Printing You can cancel a print job while printing with the RESUME/CANCEL button on the printer. 1 Press the RESUME/CANCEL button while printing. Printing is canceled and paper is fed out.
QSG_Advan.fm Page 20 Wednesday, May 19, 2004 5:32 PM Advanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera Connecting a digital camera or camcorder to printer allows you to print recorded images directly without using a computer. This printer supports both PictBridge and Canon Bubble Jet Direct.
QSG_Advan.fm Page 21 Wednesday, May 19, 2004 5:32 PM Advanced Printing Note 1 2 • When printing with the digital camera connected to the printer, only the Auto Sheet Feeder can be used. The Front Sheet Feeder cannot be used. • When printing photos with the digital camera connected to the printer, it is advisable to use the AC adapter supplied with the camera. If you use the camera battery, be sure to charge it fully.
QSG_Advan.fm Page 22 Wednesday, May 19, 2004 5:32 PM Advanced Printing 3 Connect the digital camera to the printer. (1) Make sure the camera is turned off. (2) Connect the camera to the printer using the USB cable (for connection to a computer) supplied with the camera. Note Some types of the camera turn on automatically, when connected to the printer. For a camera not turns on automatically, turn it on manually. (3) Turn on and set up the camera for direct printing.
QSG_Advan.fm Page 23 Wednesday, May 19, 2004 5:32 PM Advanced Printing Default Camera Settings When a PictBridge-compatible camera is connected and printing is started with no setting changes, this printer operates based on the following default settings: - Paper size...................4"×6" - Paper type ..................Photo (Photo Paper Plus Glossy) - Layout ........................Borderless - Trimming ....................Off (No trimming) - Image optimize ...........On (Exif Print) - Date print ...
QSG_Advan.fm Page 24 Wednesday, May 19, 2004 5:32 PM Advanced Printing About “Layout” and “Trimming” By default, “Borderless” is selected in “Layout” and “Off (No trimming)” is selected in “Trimming” for this printer. About “Image optimize” By default, “On (Exif Print)” is selected for this printer. About “Date print” By default, “Off” is selected for this printer. “Date Print” depends on the settings using the controls of the camera.
QSG_Advan.fm Page 25 Wednesday, May 19, 2004 5:32 PM Advanced Printing Note • For the digital camera operation method and troubleshooting, refer to your digital camera’s manual. For print error messages, refer to "C Cannot Print Properly from the Digital Camera" in the User’s Guide. • By operating the digital camera, you can make the following prints: - You can make a standard print from the image displayed in the single display mode or in the index display mode.
QSG_Advan.fm Page 26 Wednesday, May 19, 2004 5:32 PM Advanced Printing Accessing Printer Driver The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. Note • This manual refers to Windows XP operation. The operations may vary depending on your operating system. • Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box.
QSG_Advan.fm Page 27 Wednesday, May 19, 2004 5:32 PM Advanced Printing Adjusting Print Quality for Photographs Improving Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, speciality media, and inks for printing photographs can significantly improve the quality of your printouts. See inside the back cover for a list of Canon media and inks for this printer. Printing Media" in the User's Guide.
QSG_Advan.fm Page 28 Wednesday, May 19, 2004 5:32 PM Advanced Printing 2 Select Custom in Print Quality, then click Set... to open the Set Print Quality dialog box. 3 Move the slide bar to adjust the Print Quality. 4 When the process is complete, click OK. 1 Open the Print dialog box. See "P Printing with Macintosh" on page 16. 2 28 Select Quality & Media from the pop-up menu, and then click Detailed Setting. 3 Move the slide bar to adjust the Print Quality.
QSG_Advan.fm Page 29 Wednesday, May 19, 2004 5:32 PM Advanced Printing To automatically optimize the image: Photo Optimizer PRO automatically adjusts the photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing. 1 Open the Printer Properties dialog box. See"O Opening the Printer Properties Dialog Box from Your Application Program" on page 26. 2 3 Click the Effects tab.
QSG_Advan.fm Page 30 Wednesday, May 19, 2004 5:32 PM Advanced Printing To use Vivid Photo option: Vivid Photo intensifies background colors such as fields, trees, oceans and skies, while maintaining natural skin tones in the images. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Vivid Photo function is not available. To use Vivid Photo, select the Vivid Photo check box on the Effects tab. To use Vivid Photo, select the Vivid Photo check box under Special Effects.
QSG_Advan.fm Page 31 Wednesday, May 19, 2004 5:32 PM Advanced Printing To reduce noise from images captured with a digital camera: Photo Noise Reduction function reduces noise from blue portions, such as the sky and dark portions of the images captured with your digital camera. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Photo Noise Reduction function is not available. To use Photo Noise Reduction, select the Photo Noise Reduction check box on the Effects tab.
QSG_Advan.fm Page 32 Wednesday, May 19, 2004 5:32 PM Advanced Printing Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs. 1 2 3 Open the Printer Properties dialog box. See "O Opening the Printer Properties Dialog Box from Your Application Program" on page 26. Click the Profiles tab.
QSG_Advan.fm Page 33 Wednesday, May 19, 2004 5:32 PM Advanced Printing 1 Open the Print dialog box. See "P Printing with Macintosh" on page 16. 2 3 Select all of the necessary settings. Register new printer driver settings. (1) Select Save As from the popup menu. Save Preset dialog box opens. (2) Enter a name of your printer driver settings. 4 Click OK. This registers your printer driver settings. Note You can retrieve or change the saved driver settings at any time.
QSG_Advan.fm Page 34 Wednesday, May 19, 2004 5:32 PM Advanced Printing Using the Bundle Software The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints. Please use the application(s) suitable for your print purposes. Note • To install applications, refer to the Easy Setup Instructions. • For details about photo applications, refer to the Photo Application Guide.
QSG_Advan.fm Page 35 Wednesday, May 19, 2004 5:32 PM Advanced Printing Printing Borderless Photographs This chapter describes the steps used to print from photo applications included with your Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
QSG_Advan.fm Page 36 Wednesday, May 19, 2004 5:32 PM Advanced Printing (2) Click Start, select All Programs (or Programs), Canon Utilities, Easy-PhotoPrint, and then Easy-PhotoPrint. Double-click the hard disk icon, the Applications folder, the Easy-PhotoPrint folder, and then double-click the Easy-PhotoPrint icon. The 2 Image Selection sheet is displayed. Select photographs. (1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed.
QSG_Advan.fm Page 37 Wednesday, May 19, 2004 5:32 PM Advanced Printing 3 Select the paper. (1) Click the Paper Selection tab. (2) Select the size of the paper you use from Paper Size. (3) Select the type of the paper you use from Media Type. 4 Select the layout. (1) Click the Layout/ Print tab. (2) Select Borderless (full). Note Layout/Print tab, allowing Clicking the Correct/Enhance button on the you to edit and enhance the photos to be printed.
QSG_When_Printing.fm Page 38 Wednesday, May 19, 2004 5:34 PM Printing Maintenance Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, the Print Head Nozzles are probably clogged. Follow the procedures below to clean the nozzles. Step 1 "P Printing the Nozzle Check Pattern" on page 39 After Print Head cleaning, print the nozzle check pattern.
QSG_Printing_Nozzle_Check.fm Page 39 Wednesday, May 19, 2004 5:34 PM Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head Nozzles. Use this function when printed results are blurred or the color is incorrect. Note The nozzle check pattern can also be printed by pressing the RESUME/CANCEL button on the printer. (1) Ensure that the printer is turned on, and then load a sheet of Letter paper.
QSG_Printing_Nozzle_Check.fm Page 40 Wednesday, May 19, 2004 5:34 PM Printing Maintenance (3) Click Print Check Pattern. Note Click the Initial Check Items button. Confirmation message for printing the nozzle check pattern is displayed. (4) When the confirmation message is displayed, click OK. (5) Confirm the nozzle check pattern. See "E Examining the Nozzle Check Pattern" on page 42. (6) If you want to start Print Head cleaning, click Cleaning on the Pattern Check screen.
QSG_Printing_Nozzle_Check.fm Page 41 Wednesday, May 19, 2004 5:34 PM Printing Maintenance 3 Print the Nozzle Check Pattern. (1) Select Test Print from the pull-down menu. (2) Click Nozzle Check. (3) Click Print Check Pattern. Note Click the Initial Check Items button. Confirmation message for printing the nozzle check pattern is displayed. (4) Confirm the nozzle check pattern. Examining the Nozzle Check Pattern" on page 42.
QSG_Printing_Nozzle_Check.fm Page 42 Wednesday, May 19, 2004 5:34 PM Printing Maintenance Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. When with lines missing (black ink) Note Lines missing or white stripes in this pattern require running Print Head cleaning. Print Head Cleaning" on page 44.
QSG_Printing_Nozzle_Check.fm Page 43 Wednesday, May 19, 2004 5:34 PM Printing Maintenance If there are neither missing lines nor white stripes in the nozzle check pattern, click Exit to finish the nozzle check. If there are neither missing lines nor white stripes in the nozzle check pattern, click Quit to finish the nozzle check.
QSG_Print_Head_Cleaning.fm Page 44 Wednesday, May 19, 2004 5:35 PM Printing Maintenance Print Head Cleaning If missing lines or white stripes are found in the printed nozzle check pattern, perform Print Head cleaning to unclog the Print Head Nozzles. Cleaning the Print Head consumes ink, so perform Print Head cleaning only when necessary. Note • The print head can also be cleaned by pressing the RESUME/CANCEL button on the printer. 1. Ensure that the printer is turned on. 2.
QSG_Print_Head_Cleaning.fm Page 45 Wednesday, May 19, 2004 5:35 PM Printing Maintenance (3) When the confirmation message is displayed, click OK. Important Do not perform any other operations until the Print Head cleaning finishes. This takes about 40-50 seconds. (4) If you want to print the nozzle check pattern, click Print Check Pattern. Otherwise, click Cancel to finish. Examining the Nozzle Check Pattern" on page 42. See "E 1 2 Ensure that the printer is turned on.
QSG_Print_Head_Cleaning.fm Page 46 Wednesday, May 19, 2004 5:35 PM Printing Maintenance 3 Start Print Head Cleaning. (1) Select Cleaning from the pop-up menu. (2) Click Cleaning. (3) When the confirmation message is displayed, click OK. Important Do not perform any other operations until the Print Head cleaning finishes. This takes about 40-50 seconds. (4) If you want to print the nozzle check pattern, click Print Check Pattern. Otherwise, click Cancel to finish.
QSG_Print_Head_Deep_Cleaning.fm Page 47 Wednesday, May 19, 2004 5:35 PM Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head cleaning, try Print Head deep cleaning, which is a more powerful process. Print Head deep cleaning consumes more ink than standard Print Head cleaning, so perform this procedure only when necessary. 1 2 Ensure that the printer is turned on. Open the Printer Properties dialog box.
QSG_Print_Head_Deep_Cleaning.fm Page 48 Wednesday, May 19, 2004 5:35 PM Printing Maintenance Note Click the Initial Check Items button. Confirmation message for Print Head deep cleaning is displayed. (4) When the confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking. Do not perform any other operations until the Print Head deep cleaning is completed (about one minute). 1 2 Ensure that the printer is turned on.
QSG_Print_Head_Deep_Cleaning.fm Page 49 Wednesday, May 19, 2004 5:35 PM Printing Maintenance 3 Start Print Head Deep Cleaning. (1) Select Cleaning from the pop-up menu. (2) Click Deep Cleaning. (3) When the confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking. Do not perform any other operations until the Print Head deep cleaning is completed (about one minute).
QSG_Aligning_Print_Head.fm Page 50 Wednesday, May 19, 2004 5:36 PM Printing Maintenance Aligning the Print Head If ruled lines are displaced or the print result is unsatisfactory, Print Head alignment is required. ì 1 With the printer on, load a sheet of Letter-sized plain paper in the printer. Move the Paper Thickness Lever to the left position. 2 Open the Printer Properties dialog box. See "O Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 26. 3 Print the pattern.
QSG_Aligning_Print_Head.fm Page 51 Wednesday, May 19, 2004 5:36 PM Printing Maintenance (4) After the pattern is printed, click Yes. 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter the number that corresponds. (2) Enter the numbers. (3) Click OK. Note If it is difficult to pick up the best pattern on Column H, pick the setting that produces the least noticeable vertical white stripes.
QSG_Aligning_Print_Head.fm Page 52 Wednesday, May 19, 2004 5:36 PM Printing Maintenance 1 With the printer on, load a sheet of Letter-sized plain paper in the printer. Move the Paper Thickness Lever to the left position. 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and the Utilities folder. (2) Double-click the Printer Setup Utility icon. If you are using the OS other than Mac OS X v.10.
QSG_Aligning_Print_Head.fm Page 53 Wednesday, May 19, 2004 5:36 PM Printing Maintenance 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter the number that corresponds. (2) Enter the numbers. (3) Click Send. Note If it is difficult to pick up the best pattern on Column H, pick the setting that produces the least noticeable vertical white stripes.
QSG_Replacing_an_Ink_Tank.fm Page 54 Wednesday, May 19, 2004 5:36 PM Printing Maintenance Replacing an Ink Tank If the print result is not improved after maintenance such as Print Head cleaning, an ink tank runs out of ink. Replace the ink tank with a new one. When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position.
QSG_Replacing_an_Ink_Tank.fm Page 55 Wednesday, May 19, 2004 5:36 PM Printing Maintenance protective cap Important • Do not re-attach the protective cap once you have removed it. • Once the protective cap is removed, do not touch the open ink port. 4 Insert the ink tank. (1) Insert a new ink tank into a slot. (2) Press on the tab until the ink tank snaps firmly into place. 5 Close the Front Cover. The Print Head Holder moves to the right.
QSG_Replacing_an_Ink_Tank.fm Page 56 Wednesday, May 19, 2004 5:36 PM Printing Maintenance Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset. Message Prompting Confirmation of Ink Tank Replacement If a Front Cover is open for a certain period of time, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
QSG_Replacing_an_Ink_Tank.fm Page 57 Wednesday, May 19, 2004 5:36 PM Printing Maintenance Resetting the Ink Counter in Printer Properties dialog box 1 2 3 1 Open the Printer Properties dialog box and click the Maintenance tab. Click Ink Counter Reset. Select the newly installed ink tank, then click OK. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Application folder, and the Utilities folder.
QSG_Replacing_an_Ink_Tank.fm Page 58 Wednesday, May 19, 2004 5:36 PM Printing Maintenance 2 Reset the Ink Counter. (1) Select Remaining ink level setting from the pop-up menu. (2) Click Ink Counter Reset. (3) Select the newly installed ink tank. (4) Click OK.
QSG_Replacing_an_Ink_Tank.fm Page 59 Wednesday, May 19, 2004 5:36 PM Printing Maintenance How Low Ink Warning Setting Works The low ink warning notifies you of low ink levels during printing. The Low Ink Warning has been preset to be automatically displayed. When you reset the ink counter, it will assume that the ink tank is full regardless of how much ink actually remains. The reset is the only way to match the counter value with an actual ink volume.
QSG_Replacing_an_Ink_Tank.fm Page 60 Wednesday, May 19, 2004 5:36 PM Printing Maintenance How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank. The ink counter cannot work correctly unless you synchronize it with the actual ink level. The ink counter can only be adjusted when it is reset at the time a new ink tank is installed. • Do not reset the ink counter of an ink tank in use.
QSG_Shoot.fm Page 61 Wednesday, May 19, 2004 5:37 PM Troubleshooting Troubleshooting Troubleshooting usually falls into one of the following categories. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section.
QSG_Shoot.fm Page 62 Wednesday, May 19, 2004 5:37 PM Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions for proper printer driver installation. If the installer was forced to terminate due to an error, remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver. If this problem persists, contact the Customer Care Center.
QSG_Shoot.fm Page 63 Wednesday, May 19, 2004 5:37 PM Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear / Printed Ruled Lines are Displaced Ink tank is not seated properly Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. See "IInsert the ink tank." on page 55.
QSG_Shoot.fm Page 64 Wednesday, May 19, 2004 5:37 PM Troubleshooting Problem Back of Paper is Smudged Printed Surface is Scratched Possible Cause Try This Inside of the printer is If the inside of the printer is dirty, printed paper may be smudged. Periodically dirty clean the inside of the printer. See "C Cleaning the Inside of the Printer" in the User’s Guide. Paper Feed Roller is dirty Clean the Paper Feed Roller. Paper Does Not Feed Properly" on page 66.
QSG_Shoot.fm Page 65 Wednesday, May 19, 2004 5:37 PM Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the Print Head to cool down. The Print Head tends to overheat when printing continuously for long periods of time.
QSG_Shoot.fm Page 66 Wednesday, May 19, 2004 5:37 PM Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper • Check to see if the paper you are printing on is too thick or curled. Print Media to Avoid" on page 3. type used See "P • Check if the paper exceeds the load limit mark ( ). If it exceeds, load less paper. See "LLoad the paper." on page 6. Paper Feed Roller is Follow the steps described below to clean the Paper Feed Roller.
QSG_Shoot.fm Page 67 Wednesday, May 19, 2004 5:37 PM Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Paper Jams in the Remove the paper according to the following procedure. Inside of the Printer 1. Open the Rear Cover, and slowly pull the paper out. • If you cannot pull the paper out, ensure that the Paper Output Tray is pulled out, turn the printer off and turn it back on. The paper will be ejected automatically. 2. Close the Rear Cover. 3.
QSG_Shoot.fm Page 68 Wednesday, May 19, 2004 5:37 PM Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error. Number of Flashes Possible Cause Try This Two flashes Printer is out of paper Reload paper and press the RESUME/CANCEL button.
QSG_Shoot.fm Page 69 Wednesday, May 19, 2004 5:37 PM Troubleshooting An Error Message Appears on the Screen Problem Possible Cause Printer not ready Try This The POWER lamp will flash green when the printer is warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when it is ready for use or when the print job is completed. Error Writing / Output to USBnnn or MPUSBPRNnn Paper is not loaded Load paper and press the RESUME/CANCEL button.
QSG_Shoot.fm Page 70 Wednesday, May 19, 2004 5:37 PM Troubleshooting Problem Have you replaced ink tank with a new one? message is displayed Possible Cause Try This If the ink tank has been replaced with a new one Click Yes to reset the ink counter. See "Resetting the Ink Counter" on page 56. If the Front Cover Click No or Cancel on the dialog box described above. has been open for a You can choose the option to disable the diaplay of this confirmation message. certain period (the 1.
QSG_Shoot.fm Page 71 Wednesday, May 19, 2004 5:37 PM Troubleshooting Cannot Print Properly from the Digital Camera The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them. * Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
QSG_Shoot.fm Page 72 Wednesday, May 19, 2004 5:37 PM Troubleshooting Note • PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your printer for direct printing. • This section describes errors that are indicated on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. The error messages and operations may vary depending on the camera you are using.
QSG_View_US.fm Page 73 Wednesday, May 19, 2004 5:38 PM Appendix Appendix Installing the Printer Driver when using Mac OS 9.x When using other than Mac OS X (Mac OS 9.x), install the printer driver following the procedure below. 1 Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM. TURN THE PRINTER ON. 2 3 4 5 Open the Mac OS 9 folder on the CD-ROM, then double-click the Printer Driver folder. Double-click the Installer icon in the Printer Driver folder.
QSG_View_US.fm Page 74 Wednesday, May 19, 2004 5:38 PM Appendix 13 Click the iP2000 icon in the Chooser. Note • If iP2000 is not displayed in Printer field, check if the printer is turned on or properly connected to the computer. • Do not click the PIXMA iP2000 (s) icon. 14 Close the Chooser. Note Register your product at www.registercanon.com to ensure product support. 15 To ensure highest quality output, carry out Print Head alignment.
QSG_View_US.fm Page 75 Wednesday, May 19, 2004 5:38 PM Appendix User’s Guide Table of Contents Your printer’s User’s Guide offers detailed information on the following topics.
QSG_Spec.fm Page 76 Tuesday, June 1, 2004 3:50 PM Appendix Specifications Printer Printing resolution: 4800* x 1200 dpi. max. (*Ink droplets can be placed in a pitch of 1/4800 inch at minimum.) Print speed * Black printing *Print speed may vary with the content of the document and the processing speed of the host computer. Max Speed (Custom Setting 5): 20 ppm Standard: 14.4 ppm Color printing Max Speed (Custom Setting 5): 14 ppm Standard: 7.3 ppm Print width: 203.2 mm max. (8.
QSG_Spec.fm Page 77 Wednesday, May 19, 2004 5:38 PM Appendix Camera Direct Print • Canon Bubble Jet Direct Compatible Paper Card #1 (Photo Paper Pro 4"×6" /101.6×152.4 mm), Card #2 (Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper 4"×6" /101.6×152.4 mm), Card #3 (Photo Paper Plus Glossy 5"×7" /127.0×177.
QSG_Spec.fm Page 78 Wednesday, May 19, 2004 5:38 PM Appendix BJ Printer Driver Systems Requirements • Use a computer equipped on which Windows XP, Windows 2000, Windows Me, or Windows 98 can operate. • USB interface • CD-ROM drive • Available hard-disk space for printer driver installation (including temporary files) Windows XP/Windows 2000: 50MB Windows Me/Windows 98: 15MB • Use a Macintosh series computer equipped with USB interface on which Mac OS X v.10.2.1 or later or Mac OS 9.x can operate.
QSG_Safty.fm Page 79 Wednesday, May 19, 2004 5:38 PM Appendix Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
QSG_Safty.fm Page 80 Wednesday, May 19, 2004 5:38 PM Appendix Caution You may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
QSG_Regu.fm Page 81 Wednesday, May 19, 2004 5:39 PM Appendix Regulatory Information Color Printer Model: K10239 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
QSG_Lim.fm Page 82 Wednesday, May 19, 2004 5:39 PM Appendix CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
QSG_Lim.fm Page 83 Wednesday, May 19, 2004 5:39 PM Appendix • Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040 • The location of the ASF nearest you for carry-in service (1-800-423-2366) • Telephone Device for the Deaf (TTDD 1-866-251-3752) If the problem cannot be corrected by using one of the above technical support options, repair options (i.e.
iP2000_QSG_USIX.fm Page 84 Thursday, May 20, 2004 10:13 AM Index Index A Adjusting Print Quality ............................................... 27 Advanced Printing ...................................................... 20 Aligning the Print Head ............................................... 50 An Error Message Appears on the Screen .................... 69 B BCI-24 Black .............................................................. 54 BCI-24 Color .....................................................
iP2000_QSG_USIX.fm Page 85 Thursday, May 20, 2004 10:13 AM Index Photo Paper Plus Glossy ..............................................12 Photo Paper Plus Semi-Gloss .......................................12 Photo Paper Pro ..........................................................12 PhotoRecord ...............................................................34 PictBridge .............................................................22, 77 PictBridge-compatible Digital Cameras ........................
iP2000_QSG_USIX.
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Description Order # Ink Tanks BCI-24 Black 6881A003 Model Number (located on the front of the printer): BCI-24 Color 6882A003 Setup Software and User’s Guide version number (USCD X.
Quick Start Guide Photo Printer Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, Japan Quick Start Guide Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. The following ink tanks are compatible with iP2000.