iP2000 SIMPLIFIED SERVICE MANUAL 1. PRODUCT LIST 2. PRODUCT SPECIFICATIONS 3. ERROR DISPLAY 4. ADJUSTMENT / SETTINGS 5. EXTERNAL VIEW / PARTS LIST 6. TROUBLESHOOTING FLOWCHART 7. SPECIAL NOTES ON SERVICING IN ASIA 8. PRODUCT TECHNICAL INFORMATION APPENDIX 1: SERVICE TEST PRINT 1 PRINT SAMPLE APPENDIX 2: iP2000 EEPROM INFORMATION PRINT SAMPLE QY8-13A1-000 Rev. 00 August 6, 2004 Canon Inc.
1. PRODUCT LIST 1-1. Main Units Product name Canon Bubble Jet Printer iP2000 Product code Sales territory 9318A001AA US 9318A002AA CA 9318A003AA LAM LVT 9318A004AA LAM HVT 9318A005AA EMB 9318A005AB EMB 9318A008AA ASA HVT 9318A009AA AU 9318A010AA KR 9318A011AA GB 9318A012AA JP 9318A013AA TW 9318A014AA HK 9318A015AA CN 9318A017AA EUM Remarks 1-2. Options None 1-3.
2. PRODUCT SPECIFICATIONS 2-1. Printer Main Unit Specifications Paper feeding method Resolution Printing speed (ASF) ASF and front sheet feeder 4,800 x 1,200 dpi (max.) Draft Standard BK (FINE_BK) 20 ppm 14.4 ppm CL (FINE_CL) 14 ppm 7.3 ppm Bi-directional / Uni-directional (automatically switched according to print data and print mode) 50% duty 203.2 mm (8 inches), 216.0 mm (8.5 inches) in borderless printing USB (2.
(2-1. Printer Main Unit Specifications cont’d) External dimensions With the paper support and front sheet feeder extended With the paper support and front sheet feeder retracted Weight Related standards Approx. 418 (W) x 510 (D) x 315 (H) mm Approx. 418 (W) x 260 (D) x 169 (H) mm Approx. 4.
3. ERROR DISPLAY Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor. 3-1. Operator Call Error (LED Blinking in Orange) LED blinking Error Corrective action 2 times Paper out 3 times Paper jam 4 times 5 times Ink tank not installed Print head not installed or failure has occurred in the print head. (Non-supported print head (see page 4) is installed or print head EEPROM data is abnormal.
3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the remaining ink level detection is enabled, and no Status Monitor display when disabled.) Note: The Status Monitor display in the table below is for Windows. Warning Display by Status Monitor Ink low warning 1 (approx.
4. ADJUSTMENT / SETTINGS 4-1. User Mode Function Print head manual cleaning Print head deep cleaning Paper feed roller cleaning Bottom plate cleaning (cleaning of ink mist on the platen ribs) Nozzle check pattern printing Print head alignment Procedures - Cleaning both black and color: See “Standalone printer operation” below. - Cleaning black or color separately, or both black and color: Perform from the printer driver’s Maintenance tab.
4-2. Service Mode Function EEPROM information print - Destination - ROM version - Waste ink amount - Total number of sheets fed EEPROM initialization Procedures Remarks See “Service mode operation procedures” below. Set a sheet of A4-, letter-, or larger-sized paper. For print sample, see APPENDIX 2, iP2000 EEPROM INFORMATION PRINT SAMPLE. See “Service mode operation procedures” below.
In the waste ink counter resetting mode, press the Resume/Cancel button the specified number of time(s) according to the ink counter reset value listed in the table below, and press the Power button. Time(s) LED Waste ink counter value 0 times Green Reset the main waste ink counter (0%). 1 time Orang Reset the platen waste ink counter (0%) e 2 times Green Re-set the main waste ink counter value to 50%.
5. EXTERNAL VIEW / PARTS LIST 5-1. External Parts, Power Supply Unit, Logic Board Ass’y 5-2.
Parts List Key 1 Part Number Rank Q'ty Description QY6-0054-000 K 1 PRINT HEAD QC1-5041-000 J 1 PAPER SUPPORT TRAY Remark Common parts B 2 QC1-5040-000 J 1 PAPER SUPPORT 3 QM2-1674-000 J 1 UPPER COVER UNIT 4 QC1-5038-000 J 1 SIDE COVER L 5 QC1-5039-000 J 1 SIDE COVER R 6 QC1-5055-000 J 1 PANEL COVER R 7 QC1-5056-000 J 1 PANEL COVER L 8 QC1-5037-000 J 1 ACCESS COVER 9 QM2-1735-000 I 1 LOGIC BOARD ASS’Y 10 QC1-5042-000 J 1 OUTPUT TRAY 11 QC1-5043-0
6. TROUBLESHOOTING FLOWCHART 6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment) Service mode Service Call Error? See 4-2. Service Mode for details. Yes No Open front cover, and install print head Service Call Error? Yes No Service test print Correct? Yes (See APPENDIX 1, SERVICE TEST PRINT 1 PRINT SAMPLE.) See 4-2. Service Mode for printing method. No 1. Non-ejection of ink: 2. Top of form: 3. Vertical lines: 4.
6-2.
7. SPECIAL NOTES ON SERVICING IN ASIA 7-1. Resetting the Main and Platen Waste Ink Counters The iP2000 has separate waste ink counters for the main waste ink absorber and the platen waste ink absorber, respectively. At waste ink absorber replacement, in the service mode, reset the applicable waste ink counter according to the replaced waste ink absorber. (When both the main and platen waste ink absorbers are replaced, reset both the main and platen waste ink counters.
8. PRODUCT TECHNICAL INFORMATION 8-1. FAQ (Problems specific to the iP2000 and corrective actions) No. 1 * A Function Phenomenon Installation Carriage error (LED blinks alternately in orange and green 2 times). 2 A Ink tank installation error (LED blinks in orange 4 times.) 3 B 4 Possible Call / Claim Corrective action - LED blinks alternately in orange and Remove the packing material fixing the green, 2 times (carriage error). carriage.
(8-1. FAQ (Problems specific to the iP1000 and corrective actions) cont’d) No. 8 * B 9 Function Image quality Phenomenon Smearing on printed side.
8-2. Major Functions (1) Borderless printing (up to A4 and LTR sizes) - Smearing on the address side of postcards in continuous borderless printing on the message side. -> Perform bottom plate cleaning, and clean the ribs on the platen. - Smearing on the backside of paper in continuous borderless printing. -> Perform bottom plate cleaning, and clean the ribs on the platen. - Ink mist on the platen. -> Perform bottom plate cleaning, and clean the ribs on the platen.
- Due to user error, the actual remaining ink level does not match the indicated remaining ink level, resulting in “ink out”, etc. User error: Forgetting to reset the ink counter / ink counter reset other than when replacing ink tanks. - Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink level, resulting in “ink out”.
I: Print head alignment of small nozzles in color bi-directional printing J: Print head alignment between cyan large and small nozzles K: Print head alignment between magenta large and small nozzles Perform from the printer driver’s Maintenance tab. (At initial set-up by the user, notice to perform the print head alignment is displayed in the Status Monitor.) - The line is not straight. -> Perform print head alignment from the printer driver. - Printout is granulated.
APPENDIX 1: SERVICE TEST PRINT 1 PRINT SAMPLE Check item 1 (Non-ejection of ink): Total area of the sample below Check item 2 (Top of form) EEPROM information print -> See below for details.
APPENDIX 2: iP2000 EEPROM INFORMATION PRINT SAMPLE Print sample: iPXXXX V1.03 IF(USB=1) D=004.5 PD=000.
