iP2800 series Online Manual Read Me First Useful Functions Available on the Printer Overview of the Printer Printing Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How to Use the Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Notes on Operation Explanations. . . . . . . .
Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Printing from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Printing with Application Software that You are Using (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . 105 Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Canon IJ Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Back of the Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Colors Are Uneven or Streaked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Ink Is Not Ejected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 4102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8 operating system (called Windows 8 below) is used.
Useful Functions Available on the Printer The following useful functions are available on the printer. Enjoy pleasant photography experience by utilizing various functions. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.
Useful Functions Available from Applications and the Main Unit On the printer, the following useful functions are available from applications and the main unit. • Print Photos Easily • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Note • The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer Loading Paper Loading Paper Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Changing the Printer Settings Changing Printer Settings from Your Computer T
Safety Guide Safety Precautions Regulatory and Safety Information 19
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet. • Do not place the machine with its back attached to the wall.
Regulatory and Safety Information About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10389/K10392/K10399 This device complies with Part 15 of the FCC Rules.
your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/environment. (EEA: Norway, Iceland and Liechtenstein) India only.
Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs.
Main Components and Basic Operations Main Components About the Power Supply of the Printer 24
Main Components Front View Rear View Inside View 25
Front View (1) paper support Open to load paper in the rear tray. (2) paper guide Align with the left side of the paper stack. (3) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Plain Paper / Photo Paper Loading Envelopes (4) cover Open to replace the FINE cartridge or remove jammed paper inside the printer. (5) paper output tray Printed paper is ejected. Pull out it before printing.
* All lamps are shown lit in the above figure for explanatory purposes. (7) ON/RESUME button Press to turn the power on or off. You can cancel a print job in progress. You can also press this button to release from printer error status or to select a maintenance function. (8) POWER lamp This lamp lights green after flashing when the power is turned on. Note • You can check the status of the printer by the POWER and Alarm lamps. • • • • • POWER lamp is off: The power is off.
Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while printing.
Inside View (1) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (2) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Note • For details on replacing a FINE cartridge, see Replacing a FINE Cartridge. Important • The area around the parts (A) may be splattered with ink. This does not affect the performance of the printer.
About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 30
Confirming that the Power Is On The POWER lamp is lit green when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.
Turning the Printer On and Off Turning on the printer 1. Press the ON/RESUME button to turn on the printer. The POWER lamp flashes and then remains lit green. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp lights up or flashes orange, see If an Error Occurs. • You can set the printer to automatically turn on when a print operation is performed from a computer. This feature is set to off by default.
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. Note • You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval. This is the default setting.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON/RESUME button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON/RESUME button to turn the printer off.
Loading Paper Loading Paper 36
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 37
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper. For the page size and paper weight you can use for this printer, see Media Types You Can Use. 1. Prepare paper.
3. Slide the paper guide (A) to the left, and load the paper against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. 4. Slide the paper guide (A) to align it with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.
Note • Do not load sheets of paper higher than the load limit mark (D). Note • The printer may make operating noise when feeding paper. • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. • Envelopes with an embossed or treated surface • Envelopes with a double flap • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes.
3. Slide the paper guide (A) to the left, and load the envelopes against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 5 envelopes can be loaded at once. 4. Slide the paper guide (A) to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly. (B) Rear side (C) Address side Note • Do not load sheets of paper higher than the load limit mark (D).
Note • The printer may make operating noise when feeding paper. • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Use plain paper for printing texts or photo paper for printing photos, for the best print results. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper)*1 • Envelopes Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper • Take out only the necessary number of paper from the package, just before printing. • To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface.
Paper Load Limit Commercially Available Papers Media Name Rear Tray Paper Output Tray Plain Paper (including recycled paper) Approx. 60 sheets Approx. 10 sheets Envelopes 5 envelopes *1 Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration. Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 48
Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.49 inches (141.2 x 190.3 mm) A4 8.00 x 10.92 inches (203.2 x 277.3 mm) B5 6.90 x 9.34 inches (175.2 x 237.3 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.22 inches (94.8 x 132.7 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.22 inches (120.2 x 158.1 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.13 inch (3.4 mm) (F) 0.13 inch (3.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.22 inches (203.2 x 259.7 mm) Legal 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.25 inch (6.4 mm) (F) 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer 53
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the Alarm lamp will flash orange to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note • For information on the compatible FINE cartridge, refer to the printed manual: Safety and Important Information. Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below.
Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 1. Make sure that the power is turned on. 2. Retract the paper output tray and the output tray extension. 3. Open the cover. The FINE cartridge holder moves to the replacement position.
2. Remove the FINE cartridge. Important • Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. • Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. 5. Prepare a new FINE cartridge. 1. Take a new FINE cartridge out of its package and remove the protective tape (C) gently.
Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. • Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. • Do not touch the electrical contacts or print head nozzle on a FINE cartridge.
2. Push the FINE cartridge in and up firmly until it snaps into place. Important • Check if the FINE cartridge is installed correctly.
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 7. Close the cover. Note • If the Alarm lamp lights or flashes orange after the cover is closed, take appropriate action. If an Error Occurs • The printer may make noise during operation. 8. Adjust the print head position. After replacing the FINE cartridge, align the print head.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 60
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 61
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status from Your Computer • Check if the FINE cartridge is installed correctly.
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after cleaning the print head twice: Step4 Clean the print head deeply. From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved: Step5 Replace a FINE cartridge.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold down the ON/RESUME button until the POWER lamp flashes green once, then release it immediately. The printer starts cleaning the print head.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer 67
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed.
When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. 5.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the rear tray. 2. Open the printer driver setup window 3. Click Roller Cleaning on the Maintenance tab The confirmation message appears. 4.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows: Note • If you are adjusting the head position while the software is being installed from the Setup CD-ROM, start from Step 3. Print Head Alignment 1. Open the printer driver setup window 2.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks 6.
(A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 8. Confirm the displayed message and click OK The third pattern is printed. 9. Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes. Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens.
Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3.
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) 76
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Paper Feed Roller If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers from the computer. Cleaning will wear out the paper feed rollers, so perform this only when necessary.
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on and remove any paper from the rear tray. 2. Prepare paper. 1.
Important • Be sure to turn off the power and unplug the power cord before cleaning the printer.
Changing the Printer Settings Changing Printer Settings from Your Computer 81
Changing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 82
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. Note • When you use the XPS printer driver, the functions available to you are different.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings. Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again. Deleting Unnecessary Printing Profile 1.
Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing. The procedure for specifying the FINE cartridge is as follows: Ink Cartridge Settings 1. Open the printer driver setup window 2.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Open the printer driver setup window 2. Execute power off Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
Click OK. When the confirmation message appears, click OK. The Maintenance tab is displayed again. The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1. Open the printer driver setup window 2. Click Quiet Settings on the Maintenance tab The Quiet Settings dialog box opens.
Note • The effects of the quiet mode may be less depending on the print quality settings.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Storing Printed Images Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 92
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount.
Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the printer smeared with ink? After printing large quantities of paper, the area where papers go through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note • Storing printed images without sufficient drying may cause blurring or discoloration.
Printer Handling Precautions Do not place any object on the printer! Do not place any object on the printer. It will fall into the rear tray and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON/RESUME button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the FINE cartridge left installed in the printer, press the ON/RESUME button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 600 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. Print width 8 inches/203.
Windows Operating System Windows 8, Windows 8.1 Windows 7, Windows 7 SP1 Windows Vista SP1, Windows Vista SP2 Windows XP SP3 32-bit only Browser Internet Explorer 8 or later Hard Disk Space 3 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Mac OS Operating System Mac OS X v10.6.8 or later Browser Safari 5 or later Hard Disk Space 1.5 GB Note: For bundled software installation.
Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 103
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 104
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network 105
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. 1. Check that the printer is turned on 2. Load paper on the printer 3. Open the printer driver setup window 4. Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • In the Commonly Used Settings window, click Save...
Setting the Media Type with the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Editing the Print Document or Reprinting from the Pr
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
• Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin...
Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin...
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
• Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software.
Note • Selecting Scaled changes the printable area of the document.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3.
Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1. Open the printer driver setup window 2. Set tiling/poster printing Select Tiling/Poster from the Page Layout list on the Page Setup tab.
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins To leave out words "Cut" and "Paste", uncheck this check box.
Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important • Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. The procedure for performing booklet printing is as follows: 1. Open the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab.
Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width. The specified width from the center of the sheet becomes the margin width for one page. Page Border To print a page border around each document page, check the check box. 5. Complete the setup Click OK on the Page Setup tab.
Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4.
Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important • When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK. Define Stamp... button To change the stamp text, bitmap, or position, click this. Place stamp over text To print the stamp on the front of the document, check this check box.
Select Background... button To use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background. Note • The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing.
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...
4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color.... ◦ For Bitmap, click Select File... and select the bitmap file (.bmp) to be used.
6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box. Then from the list, select the title of the stamp to be changed. 2. Click Define Stamp... The Stamp Settings dialog box opens. 3. Configure the stamp while viewing the preview window 4.
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. The procedure for registering image data to be used as a background is as follows: Registering New Background 1. Open the printer driver setup window 2.
4. Select the image data to be registered to the background Click Select File.... Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position. You can also change the background position by dragging the image in the preview window.
The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears. 5. Complete the setup Click OK, then it returns to Stamp/Background dialog box. The registered title appears in the Background list.
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL, and then click OK. 5. Set the orientation To print the addressee horizontally, select Landscape for Orientation. 6.
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3.
Important • When the application software that created the document has a function for specifying the height and width values, use the application software to set the values. When the application software does not have such a function or if the document does not print correctly, use the printer driver to set the values. • Printing may be disabled depending on the size of the specified user-defined media. For information about printable sizes for user-defined media, see "Media Types You Can Use.
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Editing and Printing a Print Document When printing multiple documents or pages, you can combine documents, change the print sequence of the documents or pages, or delete documents or pages. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4.
After editing the print documents or print pages, you can change the print settings on the Page Information, Layout and Manual Color Adjustment tabs as necessary. Important • To display the multiple documents in the list, open the preview and execute print again. • To return the print documents to their original condition before they were edited in the preview, on the Edit menu, select Reset Documents from Documents.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) 145
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar to select the print quality level and click OK. 4. Complete the setup Click OK on the Main tab.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 147
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set grayscale printing Check the Grayscale Printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome.
Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively, select ICM (ICC Profile Matching).
Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. 4. Complete the setup Click OK on the Main tab.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Adjusting Brightness Adjusting Intensity Adjusting Contrast 154
Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space (Adobe RGB or sRGB) of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. • When no input ICC profiles are installed on your computer, Adobe RGB (1998) will not be displayed. 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the color balance while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the color balance that you set is the center value. Important • Normally, patterns are printed with the color balance settings as the center values.
Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed.
4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed.
Important • Adjust the slider gradually. 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
After adjusting each color, click OK. Important • Adjust the slider gradually. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast.
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected. Amount of Pattern Instances Select Largest, Large, or Small to set the number of patterns to be printed.
On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6. Adjusting the intensity/contrast Look at the print results and select the image that you like best. Then enter the intensity/contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab.
Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver) 174
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box. 2.
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar.
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and displays an image of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type settings. When you want to display a preview before printing, open the printer driver setup window, click the Main tab, and check the Preview before printing check box.
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled. In this case, use the copies setting in the Print dialog box of the application software.
5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 183
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used. Note • The combination of the Additional Features that was displayed for the printing profile that had been selected when the added printing profile was saved is also displayed when that added printing profile is selected. Save... Displays the Save Commonly Used Settings dialog box.
4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page Order. Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab.
Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The Set... becomes enabled. Click Set... to open the Custom dialog box, and then specify the desired settings. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality.
Options... Opens the Save Commonly Used Settings dialog box. Changes the details of printing profile to be saved. Save Commonly Used Settings dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the items to be saved in the printing profiles. Icon Select the icon for the printing profile you wish to save. The selected icon appears, with its name, in the Commonly Used Settings list on the Quick Setup tab.
Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile 189
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Media Type Selects a type of printing paper. Select a media type that matches the paper that is loaded in the printer.
Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method. Auto Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, and so on are adjusted automatically. Manual Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, etc.
Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Preview Shows the effect of color adjustment.
Contrast Adjusts the contrast between light and dark in the image to be printed. Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.
Large Cyan/Magenta/Yellow 19 Intensity/Contrast 25 Small Cyan/Magenta/Yellow 7 Intensity/Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns. Select from Large, Medium, and Small. Large produces a large amount of change, and Small produces a small amount of change. Note • Large is about double the size of Medium, and Small is about half the size of Medium.
Important • Adobe RGB (1998) is not displayed when input profiles of Adobe RGB are not installed.
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Page Size Selects a page size.
Printer Paper Size Selects the size of paper actually loaded into the printer. The default setting is Same as Page Size to perform normal-sized printing. You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster, or Booklet for Page Layout. If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you select a paper size that is larger than the Page Size, the document size will be enlarged.
Stapling Side Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Stapling Side, and select from the list to change it. Specify Margin... Opens the Specify Margin dialog box. You can specify the width of the margin. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page.
Print "Cut/Paste" lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster. Check this check box to print the cut lines. Print page range Specifies the printing range. Select All under normal circumstances. Select Pages to specify a specific page or range. Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab.
Disable ICM required from the application software Disables the ICM function required from the application software. When an application software uses Windows ICM to print data, unexpected colors may be produced or the printing speed may decrease. If these problems occur, checking this check box may resolve the problems. Important • Uncheck this check box under normal circumstances.
Scale images using nearest-neighbor interpolation When an image is to be enlarged or reduced when printed, the printer uses a simple interpolation process to enlarge or reduce the image. If the image data in a printed document is not printed clearly, selecting this check box may improve the results. Important • Uncheck this check box under normal circumstances. Note • Scale images using nearest-neighbor interpolation can be used only with the XPS printer driver.
Place stamp over text Sets how the stamp is to be printed over the document. Check the Stamp check box to enable this. Check this check box to print a stamp over the printed document page. The printed data may be hidden behind the stamp. Uncheck this check box to print the document data over the stamp. The printed data will not be hidden behind the stamp. Note • The stamp is given priority because the stamp is printed over the document data in the sections where the stamp and the document data overlap.
Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string. Up to 64 characters can be entered.
Placement Tab The Placement tab allows you to set the position where the stamp is to be printed. Preview Window Shows the status of the stamp configured in each tab. Position Specifies the stamp position on the page. Selecting Custom from the list allows you to enter values for the X-Position and Y-Position coordinates directly. Orientation Specifies the angle of rotation for the stamp. The angle can be set by entering the number of degrees. Negative values rotate the stamp clockwise.
File Specifies the name of the bitmap file to be used as the background. Select File... Opens the dialog box to open a file. Click this button to select a bitmap file (.bmp) to be used as the background. Layout Method Specifies how the background image is to be placed on the paper. When Custom is selected, you can set coordinates for X-Position and Y-Position. Intensity Adjusts the intensity of the bitmap to be used as a background.
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high. Deep Cleaning Performs deep cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.
Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly. If the print result for a specific color is fainted, or if there are any unprinted sections, click Cleaning to clean the print head.
Power Off Turns off the printer from the printer driver. Perform this function to turn off the printer when you cannot press the ON button (POWER button) on the printer because the printer is out of your reach. You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. When you use this function, you will not be able to turn the printer on from the printer driver. Auto Power Opens the Auto Power Settings dialog box.
Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor". About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Initial Check Items Check that the printer power is on, and open the cover of the printer. Check the following items for each ink. Then, if necessary, perform Nozzle Check or Cleaning.
Note • If you do not know how to analyze the printed pattern, see Aligning the Print Head Position from Your Computer. Initial Check Items Check that the printer power is on, and open the cover of the printer. Check the following items for each ink. Then, if necessary, perform Nozzle Check or Cleaning. • Check the amount of ink remaining in the cartridge. • Make sure that you push in the ink cartridge completely until you hear a clicking sound.
Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off. Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed.
Modules Lists the printer driver modules. Language Specifies the language you wish to use in the printer driver setup window. Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
• If duplex printing manually has been set, the front pages which will be printed first are all displayed together, and then the back pages are displayed. First Page Displays the first page of the document. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected.
Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen. You can click this button while spooling. Print Page Information Screen Displays print setup information for each page at the left side of the preview screen.
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages. The preview also allows you to edit the print document, edit the print pages, change the print settings, and perform other functions.
Important • If the limit on the number of registration is exceeded, the print history registrations are deleted starting from the oldest one. Add documents from history to the list Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area. Edit Menu Selects the method for editing multiple documents or pages.
Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings. This command has the same functionality as the Grayscale Printing check box in the print settings area. Page Layout Printing... Opens the Page Layout Printing dialog box.
Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display. First Document Displays the first document in the document list. If the currently selected document is the first document, this command is grayed out and cannot be selected.
Page Selection... Displays the Page Selection dialog box. This command allows you to specify the page number of the page to be displayed. Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size. You can also select the ratio from the drop-down list box located on the toolbar. Whole Displays the entire page of data as one page. 50% Reduces the displayed data to 50% of the actual size to be printed. 100% Displays the data at the actual size to be printed.
(Combine Documents) Combines the documents selected in the document list into one document. If only one document is selected, this command is grayed out and cannot be selected. (Delete Document) Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents. Documents that are undergoing data processing are displayed as Processing data. Important • Documents showing Processing data cannot be printed or edited. Wait until the data processing ends.
Important • When Grayscale Printing is checked, Cyan, Magenta, and Yellow appear grayed out and are unavailable. Brightness Selects the brightness of your print. Pure white and black will not change, but colors between white and black will change. Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. You can also directly enter a value linked to the slider.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen. The status of the printer is shown on the screen in real time. You can check the printing progress of each printing document (print job).
Display Print Queue Shows the print window used to manage the print job that is being printed or being in the print queue. Cancel Printing Cancels the current print job. Important • The Cancel Printing button is enabled only while print data is being sent to the printer. Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts.
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 227
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller • If you are using Windows 8, from the Desktop charms, select Settings -> Control Panel -> Programs -> Programs and Features. From the program list, select "XXX Printer Driver" (where "XXX" is your model name) and then click Uninstall.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Confirm that the USB port of this printer and the computer are firmly connected with the USB cable. • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • In Windows 8, Windows 7, or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling software.
Sharing the Printer on a Network When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. The Windows versions of the computers connected to the network do not necessarily have to be the same. • Settings on Print Server This section describes the procedure for setting a computer that connects with this printer directly through a USB cable.
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Select as described below: • If you are using Windows 8, from the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. • If you are using Windows 7, select the Start menu -> Devices and Printers.
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: If you are using Windows 8, Windows 7, or Windows Vista 1. Install the printer driver on the client systems Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes.
Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes. In the Installation Incomplete window, select the Select printer port check box, click Manual Selection, and then select the appropriate port. 2. Start the wizard Select the start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes -> Add a printer.
Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using. When You Are Sharing a Printer in a Network • A print completion message may be displayed. To disable the message from being displayed, follow the procedure below.
When the Same Printer Driver is Installed in the Print Server System and the Client System as the Local Printer • The net crawl function may automatically create a network printer icon on the client system.
Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 238
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Printing Stops Before It Is Completed 239
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON/ RESUME button to turn the printer on. Check1 While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing starts.
• In Windows Vista or Windows XP, right-click the "Canon XXX" icon (where "XXX" is your printer's name), then select Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the Printer column is selected for Print to the following port(s). • If the setting is incorrect: Reinstall the printer driver with the Setup CD-ROM or install it from our website.
Paper Jams When paper is jammed, the Alarm lamp flashes orange and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed). Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
Check7 Clean the paper feed roller. Cleaning the Paper Feed Rollers from Your Computer Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the printer has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the printer and the computer to process, the printer may appear to have stopped operating. In addition, when printing data that uses a large amount of ink continuously on plain paper, the printer may pause temporarily.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 246
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Cannot Print to End of Job Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 249
Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Colors Are Unclear Check1 Is the Nozzle Check Pattern printed properly? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again. Increasing the print quality in the printer driver may improve the print result.
Line Does Not Print or Prints Partially Check1 Is the Page Layout Printing performed or the Binding margin function used? When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Check2 Is the size of the print data extremely large? Click Print Options on the Page Setup sheet on the printer driver. Then, set Prevention of Print Data Loss in the displayed dialog to On.
Image Does Not Print or Prints Partially Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check the followings: Check to see if the paper you are printing on is suitable for your printing purpose. Media Types You Can Use Check3 Load the paper after correcting its curl.
2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Printing side We recommend printing paper that has been curled outward one sheet at a time.
When performing duplex printing, the inside of the printer may become stained with ink, causing the printout to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the printer. Cleaning Inside the Printer Note • To prevent the inside of the printer from stains, set the paper size correctly. Check8 Set the time to dry the printed surface longer. Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer. Cleaning Inside the Printer Note • When performing duplex printing or too much printing, the inside may become stained with ink.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Aligning the Print Head Position from Your Computer 261
Ink Is Not Ejected Check1 When a FINE cartridge runs out of ink, replace it with a new one. Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place. After confirming that the FINE cartridge is installed properly, close the cover.
Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer Properly FINE Cartridge Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 263
The Printer Cannot Be Powered On Check1 Press the ON/RESUME button. Make sure that the power plug is securely plugged into the power cord connector of the printer, then turn it back on. Check2 Unplug the printer from the power supply, then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes. Check3 If the problem is not resolved, contact the service center.
The Printer Turns Off Unintentionally Check Deactivate the setting to turn the unit off automatically. The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the printer to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Auto Power Off.
Cannot Connect to Computer Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
FINE Cartridge Holder Does Not Move to the Position for Replacing Check1 Is the POWER lamp off? Check if the POWER lamp is lit. The FINE cartridge holder will not move unless the power is on. If the POWER lamp is off, close the cover and turn the printer on. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit, and then open the cover again.
Printer Status Monitor Is Not Displayed Check Is the printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2. On the Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on the Option menu if it is not selected.
Problems with Installation/Downloading Cannot Install the Printer Driver Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear 269
Cannot Install the Printer Driver • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left. ◦ In Windows 7 or Windows Vista, click Start then Computer. ◦ In Windows XP, click Start then My Computer. 2. Double-click the CD-ROM icon on the displayed window.
Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Check1 Make sure that the USB cable is securely plugged in to the printer and the computer. Check2 Follow the procedure below to connect the printer and the computer again. 1. Turn the printer off. 2. Unplug the USB cable from the printer and the computer, then connect it again. 3. Turn the printer on.
Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm the following. Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Explorer's View menu? Check1 If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website.
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed 273
If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact the service center has occurred. B200, B201 Other cases than above Printer error has occurred.
For details on how to resolve errors without Support Codes, see A Message Is Displayed.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the Printer column is selected for Print to the following port(s). • If the setting is incorrect: Reinstall the printer driver with the Setup CD-ROM or install it from our website. • Printing does not start even though the printer is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8, select My Printer on the Start screen to start My Printer.
Other Error Messages Check If an error message is displayed outside the printer status monitor, check the following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. • "Could not spool successfully due to insufficient memory" Quit other running application softwares to increase available memory. If you cannot print yet, restart your computer and retry printing.
Note • When the information is being sent, a caution screen such as an Internet security screen may be displayed. In this case, confirm that the program name is "IJPLMUI.exe", then allow it. • If you deselect the Send automatically from the next time check box, the information will not be sent automatically from the second time onward and a confirmation screen will be displayed at the time of the next survey. To send the information automatically, see Changing the confirmation screen setting:.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the printer yourself.
Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Important • When the paper jam error has occurred, you cannot turn the printer off the even if you press the ON/ RESUME button on the printer. Take the appropriate action of the paper jam error, then turn the printer off. 1. Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever is easier.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
Paper Is Jammed inside the Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure below. Important • When the paper jam error has occurred, you cannot turn the printer off the even if you press the ON/ RESUME button on the printer. Take the appropriate action of the paper jam error, then turn the printer off. 1.
3. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 4. Pull the paper slowly not to tear it, then pull the paper out. 5. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains.
• Does the piece of paper remain in the right side or the left side space (B) inside the printer? 6. Close the cover. 7. Reload the paper, and press the ON/RESUME button on the printer. The printer resumes printing. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Check3 Is the paper curled? Load the paper after correcting its curl.
1000 Cause There is no paper in the rear tray. Action Load paper in the rear tray and press the printer's ON/RESUME button. Important • When the paper out error has occurred, you cannot turn the printer off the even if you press the ON/ RESUME button on the printer. Before turning the printer off, take the following actions. • Load paper to resume printing. • Cancel printing on the message screen displayed on your computer.
1200 Cause The cover is open. Action Close the cover and wait for a while.
1203 Cause The cover is opened while printing is in progress. Action If paper is left inside the printer, remove the paper slowly with both hands and close the cover. Press the printer's ON/RESUME button to dismiss the error. The printer ejects one blank sheet of paper and resumes printing from the next paper. The printer will not reprint the page that was printed when the cover is opened. Try printing again.
1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's ON/RESUME button.
1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's ON/RESUME button.
1686 Cause The ink may have run out. Action The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the printer's ON/RESUME button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
1687 Cause The FINE cartridge is not installed properly. Action Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place. After installing, close the cover.
1688 Cause The ink has run out. Action Replace the ink cartridge and close the cover. If printing is in progress and you want to continue printing, press the printer's ON/RESUME button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing.
1700 Cause The ink absorber is almost full. Action Press the printer's ON/RESUME button to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Press the printer's ON/RESUME button to continue printing. Contact the service center.
1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Make sure that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, retract the output tray extension and the paper output tray to remove the protective material or the tape. Pull down the tape to remove the protective material. Close the cover after removing the protective material.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
4102 Cause The media type and paper size are not set correctly. Action Press the printer's ON/RESUME button to cancel printing, change the media type or paper size setting, then print again. • When the media type is set to Photo Paper Plus Glossy II: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac). • When the media type is set to Glossy Photo Paper: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).
5100 Cause Printer error has occurred. Action Cancel printing, turn off the printer. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the printer again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the components inside the printer.
5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.