Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Photo Printer Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Series Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Quick Start Guide Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Description Order # Ink Tanks BCI-6 Black 4705A003 Model Number (located on the front of the printer): BCI-6 Cyan 4706A003 Setup Software & User's Guide CD version number (USCD X.
Photo Printer Quick Start Guide
Canon PIXMA iP8500 Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP8500 Photo Printer.
Contents Contents Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printing with Windows . . . . . . . .
Basic Printing Basic Printing This Quick Start Guide describes some of the features of your printer and how to use them. For more information, view the iP8500 User’s Guide on the Setup Software & User’s Guide CD-ROM, or use the online help within your printer driver interface: While in the printer’s properties window, press the F1 key, or click ? in the upper right corner. Then click the feature you want to know more about, or click the Help button when displayed.
Basic Printing z Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. z If the POWER lamp changes to orange and begins flashing, refer to “Handling Error Messages” on page 76. Loading Paper This section describes how to load paper in the Sheet Feeder and the Cassette. Sheet Feeder Cassette Print Media to Avoid Do not use the following types of paper.
Basic Printing Using the Sheet Feeder and the Cassette You can load paper in both the Sheet Feeder and Cassette. Loading paper in the Sheet Feeder is easy, and is convenient if you frequently switch to and print on various sizes or types of paper. Loading paper in the Cassette allows you to print without reloading paper for each job. This is convenient for loading a large volume of the type of paper you regularly print onto.
Basic Printing Loading Plain Paper in the Sheet Feeder z For detailed information on the specialty media Canon provides for use with its various printers, refer to “Using Specialty Media” on page 13. z See “Printing Media” in the User’s Guide for detailed instructions on how to load envelopes and specialty media into the printer. 1 Flatten the four corners of the paper before loading it.
Basic Printing 3 Load the paper. Load Limit Mark Do not load beyond this Load Limit Mark. (1) Load the paper into the Sheet Feeder with the print side facing UP. (3) Slide the paper guide against the left side of the paper stack. (2) Align the paper stack against the right side of the Sheet Feeder. z You can use general copy paper or Canon’s Super White Paper SW-201. z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Sheet Feeder.
Basic Printing Loading 4" x 6"-Sized Paper in the Sheet Feeder (1) Load the paper into the Sheet Feeder with the print side facing UP and align the paper stack against the right side of the Sheet Feeder. • Load the paper lengthways regardless of the direction of the document. • You can load up to 20 sheets of 4" x 6"-sized paper. (3) Press the Paper Feed Switch so that the Sheet Feeder lamp lights. (2) Slide the paper guide against the left side of the paper stack.
Basic Printing 2 Prepare to load paper. (1) Pull out the Cassette from the printer. (2) Remove the Cover on the Cassette. (3) Pinch the tab and extend the Cassette if needed. A5 or larger 5" x 7" or smaller z When loading A5- or larger sized paper (nonstandard-size paper: 203 mm / 8 inches or longer in length), extend the Cassette. z When loading 5" x 7"- or smaller sized paper (nonstandard-size paper: 202 mm / 8 inches or shorter in length), do not extend the Cassette. z Legal-sized paper and 2.
Basic Printing 3 Load the paper. Load Limit Mark Do not load beyond this Load Limit Mark. (1) Load the paper into the Cassette with the print side facing DOWN. (2) Align the paper stack against the right side of the Cassette. (3) Slide the paper guides to fit the loaded paper stack. z You can use general copy paper or Canon’s Super White Paper SW-201. z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Cassette.
Basic Printing 4 Insert the Cassette into the printer. (1) Set the Cover on the Cassette. (2) Insert the Cassette into the printer. Push the Cassette all the way into the printer. If the Cassette has been extended to accommodate paper sizes larger than 5" x 7", the front edge of the cassette will extend beyond the front of the printer.
Basic Printing 5 Prepare the Paper Output Tray. (1) 1 Push the upper center ( ) of the Front Cover to open the Paper Output Tray. 2 Pull out the Paper Output Tray Extension completely. Support the Front Cover with your hand when opening the tray. 1 Cassette Lamp 2 (2) Press the Paper Feed Switch so that the Cassette lamp lights. You can also select the paper source with the printer driver. For details, refer to “Changing the Paper Source” in the User’s Guide.
Basic Printing Loading 4" x 6"-Sized Paper in the Cassette Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may cause paper discoloration due to natural aging. (1) Load the paper into the Cassette with the print side facing DOWN. • Do not extend the Cassette. • Load the paper lengthways regardless of the direction of the document. • You can load up to 20 sheets of 4" x 6"sized paper. (2) Align the paper stack against the right side of the Cassette.
Basic Printing Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality.
Basic Printing Canon Specialty Media Media Type Paper Support Load Limit Sheet Feeder Cassette Super White Paper Up to 13 mm or Up to 13 mm or 0.52 inches 0.
Basic Printing Printing with Windows z The menu screens and dialog boxes that appear may vary, depending on the software application you are using. z The steps described in this section are for printing in Windows XP. 1 Turn on the printer. See “Turning on the Printer” on page 2. 2 Load the paper in the printer. See “Loading Paper” on page 3. 3 Ensure that the proper paper source is selected. When the Sheet Feeder lamp is lit, paper is fed from the Sheet Feeder.
Basic Printing 5 Open the printer properties dialog box. (1) Select Print from the application software’s File menu. The Print dialog box opens. (2) Ensure that your printer is selected. (3) Click Preferences or Properties. 6 Specify the required settings. (1) Click Media Type to select the type of media loaded in the printer. Ensure that Paper Feed Switch is selected from Paper Source. (2) Click OK.
Basic Printing z From the Page Setup tab, select the correct document size to be printed. z This section describes the procedure for selecting the paper source with the Paper Feed Switch on the printer. For a detailed description of the Paper Source settings, refer to “Changing the Paper Source” in the User’s Guide. z To adjust the Print Quality settings, select Custom and click Set on the Main tab. You can control the print quality in the Set Print Quality dialog box.
Basic Printing Printing with Macintosh z The menu screens and dialog boxes that appear may vary, depending on the software application you are using. z The steps described in this section are for printing in Mac OS X v.10.3.x. 1 Turn on the printer. See “Turning on the Printer” on page 2. 2 Load the paper on the printer. See “Loading Paper” on page 3. 3 Ensure that the proper paper source is selected. When the Sheet Feeder lamp is lit, paper is fed from the Sheet Feeder.
Basic Printing 5 Select Paper Size. (1) Select Page Setup from the application software’s File menu. The Page Setup dialog box opens. (2) Select your printer from Format for. (3) Select the desired paper size from Paper Size. (4) Click OK. 6 Specify the required settings. (1) Select Print from the application software’s File menu. The Print dialog box opens. (2) Select Quality & Media from the popup menu. (3) Select the desired media type from Media Type.
Basic Printing z This section describes the procedure for selecting the paper source with the Paper Feed Switch on the printer. For a detailed description of the Paper Source settings, refer to “Changing the Paper Source” in the User’s Guide. z When you select the print mode appropriate to your document from Print Mode, the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected.
Basic Printing 7 Print the document. (1) Click Print. Double-clicking the name of your printer in the Printer list displays a dialog that prompts you to confirm the status of the print job(s). To cancel a job in progress, select the desired document, then click Delete. To temporarily stop a job in progress, click Pause. To cancel all the jobs in the list, click Stop Printing. Canceling Printing You can cancel a print job while printing, with the RESUME/CANCEL button on the printer.
Advanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera Connecting a compatible digital still camera or camcorder to the printer allows you to print recorded images directly without using a computer. This printer supports both PictBridge and Canon Bubble Jet Direct.
Advanced Printing Connecting to a Digital Camera Do not connect any equipment other than the camera ready for PictBridge or Canon Bubble Jet Direct to the Direct Print Port of the printer. If you do so, electric shock, fire, or damage to the camera could result. z When printing photos with the digital camera connected to the printer, it is advisable to use the AC adapter supplied with the camera. If you use the camera battery, be sure to charge it fully.
Advanced Printing (3) Turn on and set up the camera for direct printing. When the connection between the camera and printer has been established, the POWER lamp on the printer flashes once. * The power-on sequence may differ depending on the model or brand of the camera. Either of the following icons will display on the LCD display of the digital camera when the printer is correctly connected. A PictBridge-compliant digital camera. A Canon Bubble Jet Direct compatible digital camera.
Advanced Printing • Layout ....................Borderless • Trimming ................Off (No trimming) • Image optimize .......On (ExifPrint) • Date print................Off (No printing) Additional settings The settings explained below cannot be made on some cameras. If any setting cannot be made, the default setting explained above is used. Names of settings that are displayed on Canon PictBridge-compatible cameras are used in the description given below.
Advanced Printing About “Image optimize” If you use a Canon PictBridge-compatible camera, you can select “VIVID”, “NR”, or “VIVID+NR.” (Note that these options cannot be selected for some models.) z When “VIVID” is selected, green and blue portions of photos are printed vividly. z When “NR” (Noise Reduction) is selected, noise in blue portions, such as the sky, and dark portions is removed. z When “VIVID+NR” is selected, functions of both “VIVID” and “NR” are performed.
Advanced Printing Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect a digital camera, you can use the following media: Digital Camera Setting Card #1 Card #2 Card #3 LTR A4 Media Type Photo Paper Pro 4" x 6" / 101.6 x 152.4 mm Photo Paper Plus Glossy 4" x 6" / 101.6 x 152.4 mm Photo Paper Plus Semi-gloss 4" x 6" / 101.6 x 152.4 mm Glossy Photo Paper 4" x 6" / 101.6 x 152.4 mm Photo Paper Plus Glossy 5" x 7" / 127.
Advanced Printing Accessing the Printer Driver The printer properties dialog box can be opened from either within an application, or directly from the Windows Start menu. This manual refers to Windows XP operation. The operations may vary depending on your operating system. Opening the Printer Properties Dialog Box from Your Application Program Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the printer properties dialog box.
Advanced Printing Adjusting the Print Quality for Photographs Improving the Quality of Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, specialty media, and inks for printing photographs can significantly improve the quality of your printouts. See inside the back cover for a list of Canon Specialty Papers and ink tanks for this printer. For more detailed information, refer to “Printing Media” in the User’s Guide.
Advanced Printing To manually adjust Print Quality settings: 1 Open the printer properties dialog box. See “Opening the Printer Properties Dialog Box from Your Application Program” on page 28. 2 3 4 5 6 1 On the Main tab, select Custom from Print Quality, then click Set to open the Set Print Quality dialog box. Move the slide bar to adjust the print quality. When the process is complete, click OK. Click OK on the Main tab. Click Print or OK. Open the Print dialog box.
Advanced Printing 3 Move the slide bar to adjust the print quality. 4 When the process is complete, click Print. To automatically optimize the image: Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing. Photo Optimizer PRO is available for Windows only.
Advanced Printing 3 Select the Photo Optimizer PRO check box. 4 Click OK. To use Vivid Photo option: Vivid Photo intensifies background colors such as fields, trees, oceans and skies, while maintaining natural skin tones in the images. In Windows Me or Windows 98 If Background Printing has been disabled, the Vivid Photo function is not available. To use Vivid Photo, select the Vivid Photo check box on the Effects tab.
Advanced Printing To use Vivid Photo, select the Vivid Photo check box under Special Effects. To reduce noise from images taken with a digital camera: The Photo Noise Reduction function reduces noise from blue portions such as the sky, and dark portions of the images taken with your digital camera. In Windows Me or Windows 98 If Background Printing has been disabled, the Photo Noise Reduction function is not available.
Advanced Printing To use Photo Noise Reduction, select the Photo Noise Reduction check box under Special Effects.
Advanced Printing Saving and Recalling Printer Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs. 1 Open the printer properties dialog box. See “Opening the Printer Properties Dialog Box from Your Application Program” on page 28. 2 3 4 In each tab, set all necessary items. Click the Profiles tab.
Advanced Printing You can retrieve or delete the print settings profile at any time. z Retrieving profile: Select the desired profile from Printing Profiles, and click Retrieve from Profiles. z Deleting unwanted profile: Select the desired profile from Printing Profiles, and click Delete. For details, click Help and refer to the topic of this function. 1 Open the Print dialog box. See “Printing with Macintosh” on page 18. 2 3 Set all necessary items. Register new printer driver settings.
Advanced Printing Using the Bundled Software The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints without standard white borders. Please use the application(s) suitable for your print purposes. z To install applications, refer to the Easy Setup Instructions.
Advanced Printing Printing Borderless Photographs This section describes how to print from Easy-PhotoPrint using the Borderless Printing mode. Easy-PhotoPrint is included on your Setup Software & User’s Guide CD-ROM.
Advanced Printing 3 Ensure that the proper paper source is selected. When the Sheet Feeder lamp is lit, paper is fed from the Sheet Feeder. When the Cassette lamp is lit, paper is fed from the Cassette. 4 Start Easy-PhotoPrint. This section describes how to print out photographs stored in the folder on the hard disk. (1) Store the photographs you took with your digital camera in a folder on the hard disk.
Advanced Printing (2) Click the [T] [S] buttons on the thumbnail of the photograph you want to print to specify the number of copies. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. Clicking Correct/Enhance corrects photographs. For example, using this feature, you can correct the red-eye caused by the camera’s flash or smooth and beatify the facial skin. For more information, refer to the Photo Application Guide. 6 Select the paper.
Advanced Printing 7 Select the layout and print the photograph. (1) Click the Layout/Print tab. (2) Select Borderless (full). (3) In Windows, click Print. In Macintosh, click Print. When the confirmation message is displayed, click OK. And then, click Print in the Print dialog box.
Printing Maintenance Printing Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. With your printer, ink tanks must be installed in the order of left to right as indicated below.
Printing Maintenance Knowing When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will change from green to orange and flash four times, as soon as printing begins. It is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it. Should missing characters or white streaks appear despite sufficient ink levels, refer to “When Printing Becomes Faint or Colors are Incorrect” on page 48.
Printing Maintenance The following message is displayed when ink tank is empty. Printing will resume as soon as ink tank is replaced and the Inner Cover and the Top Cover are closed. z Press the RESUME/CANCEL button to resume printing with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause problems. z If you click: Delete Job, the printer cancels the current printing job.
Printing Maintenance Replacing Ink Tanks When an ink tank runs out of ink, replace it using the following steps. 1 2 Ensure that the printer is on, and then push the upper center ( Front Cover to open the Paper Output Tray. ) of the Open the Top Cover, and pull down the Inner Cover forward to open. The Print Head Holder moves to the center. 3 Remove the empty ink tank. Do not touch the lock lever; remove only the ink tank. Push the tab and remove the ink tank.
Printing Maintenance 4 Prepare a replacement tank. (1) Unpack the new ink tank and pull off the orange tape. Then, remove the film. (2) Remove the orange protective cap from the bottom of the ink tank and discard it. z Be sure to remove the clear film from the ink tank in the exact order shown in step 4-(1), as failure to follow this step may cause the ink to leak and stain your clothes and hands.
Printing Maintenance (1) Insert the ink tank into the Print Head. (2) Press on the 6 mark on the ink tank until the ink tank snaps firmly into place. Close the Inner Cover and the Top Cover. The Print Head Holder moves to the right. The ink tank installation process is now complete. z Ensure that the Inner Cover is closed. Printing will not occur if the Inner Cover is open. z To maintain optimal print quality, use an ink tank within six months of its first use.
Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the Print Head nozzles are probably clogged. Follow the procedures below to clean the nozzles. If the ruled lines are shifted after running the print head maintenance, align the Print Head. Before printing the nozzle check pattern or cleaning the Print Head, check the following; z Open the Top Cover, and make sure that the ink tank contains ink.
Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head nozzles. Use this function when printed results are blurred or the color is incorrect. z Ensure that the Inner Cover is closed. Printing the Nozzle Check Pattern Without a Computer. z Nozzle check pattern printing can also be executed from the printer itself. 1. With the printer on, load a sheet of Letter-sized plain paper in the Sheet Feeder or Cassette. 2.
Printing Maintenance 4 Print the Nozzle Check Pattern. (1) Click the Maintenance tab. (2) Click Nozzle Check. (3) Read the message and click Print Check Pattern. The nozzle check pattern will be printed. Clicking Initial Check Items displays the items to be checked before cleaning. (4) When the confirmation message is displayed, click OK. (5) Ensure that the pattern is printed properly. See “Examining the Nozzle Check Pattern” on page 52.
Printing Maintenance 3 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Setup Utility icon. When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the Name list and click Utility. When using Mac OS X v.10.2, select the name of your printer from the Name list and click Configure.
Printing Maintenance Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient. See “Replacing an Ink Tank” on page 42. (1) (2) (1) If these patterns have white stripes, Group 1 print head nozzles need cleaning.
Printing Maintenance Print Head Cleaning Clean the Print Head if missing lines or white stripes appear in the nozzle check pattern. Note that cleaning the Print Head causes waste ink to be absorbed in the waste ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. z Ensure that the Inner Cover is closed. Cleaning the Print Head Without a Computer z The Print Head can also be cleaned from the printer itself.
Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Green (BCI-6G), Red (BCI-6R), Photo Magenta (BCI-6PM), Black (BCI-6BK), and Photo Cyan (BCI-6PC). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click Execute. Print Head Cleaning starts when the POWER lamp starts blinking. Do not perform any other operations until the Print Head Cleaning finishes. This takes about 70 seconds.
Printing Maintenance 2 Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the Name list and click Utility. When using Mac OS X v.10.2, select the name of your printer from the Name list and click Configure.
Printing Maintenance Do not perform any other operations until the Print Head Cleaning finishes. This takes about 70 seconds. Clicking Initial Check Items displays the items to be checked before cleaning. (5) Read the message and click Print Check Pattern to print the nozzle check pattern. The nozzle check pattern is printed. 4 Check the Print Head condition with the printed nozzle check pattern. See “Printing the Nozzle Check Pattern” on page 49.
Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes waste ink to be absorbed in the waste ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary. Ensure that the Inner Cover is closed. 1 2 Ensure that the printer is on. Open the printer properties dialog box.
Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Green (BCI-6G), Red (BCI-6R), Photo Magenta (BCI-6PM), Black (BCI-6BK) and Photo Cyan (BCI-6PC). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click Execute. Clicking Initial Check Items displays the items to be checked before cleaning. (5) When the confirmation message is displayed, click OK. Print Head Deep Cleaning starts when the POWER lamp starts blinking.
Printing Maintenance 1 2 Ensure that the printer is on. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the Name list and click Utility. When using Mac OS X v.10.
Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Green (BCI-6G), Red (BCI-6R), Photo Magenta (BCI-6PM), Black (BCI-6BK), and Photo Cyan (BCI-6PC). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click OK. Do not perform any other operation until the Print Head Deep Cleaning finishes. This takes about 90 seconds. Clicking Initial Check Items displays the items to be checked before cleaning.
Printing Maintenance Aligning the Print Head This operation must be carried out when using the printer for the first time. Aligning the Print Head positions allows you to print without shifts in the color registration. Print head alignment is performed either automatically or manually. This section deals with automatic Print Head alignment only. z Ensure that the Inner Cover is closed. Aligning the Print Head Without a Computer z The Print Head can also be aligned from the printer itself. 1.
Printing Maintenance (3) Read the message and click Print Head Alignment. It takes about 90 seconds to start printing. Do not open the Top Cover while printing. Clicking Check Setting prints the current settings and finishes the print head alignment. 4 5 If a message warning you not to perform other operations appears, click OK. Check the printed pattern. If the pattern is printed as shown below, and the Print Head is aligned automatically. The printer is now ready to use.
Printing Maintenance 1 2 With the printer on, load a sheet of Letter-sized plain paper in the Sheet Feeder. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. When using Mac OS X v.10.2, double-click the Print Center icon. (3) Select the name of your printer from the Name list and click Utility. When using Mac OS X v.10.
Printing Maintenance z If the pattern is not printed successfully, open the Top Cover and Inner Cover, and ensure that the ink tanks are correctly installed. z If the pattern is still not printed successfully, refer to “Eleven flashes” in “Handling Error Messages” on page 76. z If results of Automatic Print Head Alignment are not satisfactory, refer to “Aligning the Print Head” in “Routine Maintenance” of the User's Guide and align the Print Head manually.
Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories. z “Cannot Install the Printer Driver” on page 66 z “The USB 2.
Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to be terminated due to an error, Windows may be unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver.
Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem When you connect to a computer running Windows XP, the screen shows the warning message “High-SPEED USB Device Plugged into non-HighSPEED USB Hub”. The USB 2.0 HiSpeed connection does not work properly. Even though your computer and operating system support USB 2.0 Hi-Speed, it does not seem to work well. Possible Cause Connect to the printer's lower port (USB). The warning message will no longer appear.
Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject Ink tank is not seated properly/Printing is properly/Ink tank is Blurred/Colors are empty Wrong/White Streaks appear Try This Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. Check that the correct ink tanks are installed and that they are in the correct order as seen on the label. Check to see if all the orange tape has been peeled off as shown in (1).
Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Try This Paper being used is too thin Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. Color Intensity setting is too high Reduce the Intensity setting in the printer driver and try printing again. 1. Open the printer properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3.
Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Paper Output Tray is Open the Paper Output Tray. closed Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button. Print Head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the Print Head to cool down.
Troubleshooting Problem Cannot Print to End of Job Possible Cause Try This Incorrect page size is selected Ensure that the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded.
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you are printing on is too thick or curled. type is used See “Print Media to Avoid” on page 3. Flatten paper when it is curled. Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button. Ensure that the Inner Cover is completely closed, since if it is not, you cannot print because the paper will not feed properly.
Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot Try This Remove the paper according to the following procedure. 1. Slowly pull the paper out from the Paper Output Slot. • If the paper is jammed in the Sheet Feeder, slowly pull the paper out from the Sheet Feeder. • If you cannot pull the paper out, turn the printer off, and then turn it back on. The paper will be ejected automatically. 2.
Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Transport Unit Try This Remove the paper according to the following procedure. 1. Open the Rear Cover. 2. When you can see the jammed paper, slowly pull the paper out. Be careful not to touch the components inside the printer. If you cannot extract the paper, turn the printer off, and then turn it back on. The paper will be ejected automatically. 3. Close the Rear Cover. 4.
Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the Duplex Transport Section Try This Remove the paper according to the following procedure. 1. Remove the Cassette. If the paper is loaded in the Sheet Feeder, remove the paper from the Sheet Feeder. 2. Stand the printer with the rear side down. 3. Slowly pull the jammed paper out while pulling the green cover toward you. Put back the printer immediately after removing the jammed paper. 4.
Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error. Number of Flashes Possible Cause Try This Two flashes Printer is out of paper/Paper does not feed Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL button.
Troubleshooting Number of Flashes Possible Cause Try This Ten flashes Cannot print on both sides of the page The size of paper may not be compatible with Automatic Duplex Printing. Pressing the RESUME/CANCEL button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
Troubleshooting An Error Message Appears on the Screen Problem Possible Cause Try This Printer is not ready Ensure that the POWER lamp lights green. If the POWER lamp is off, turn the printer on. The POWER lamp will flash green when the printer is initializing. Wait until the POWER lamp stops flashing. When the POWER lamp is flashing orange, an error may occur in the printer. For details on how to resolve the error, refer to “Handling Error Messages” on page 76.
Troubleshooting Problem Possible Cause Verify the printer port status. 1. Click Start, right-click My Computer and select Properties. When using versions of Windows other than Windows XP, right-click My Computer on the desktop and select Properties. 2. Click the Hardware tab and click Device Manager. Double-click Universal Serial Bus controllers, and USB Printing Support. When using Windows Me, or Windows 98, click the Device Manager tab.
Troubleshooting Problem “Error No.: 2001”* “Error No.: 2500”* Possible Cause Try This A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button on the printer and reconnect the cable.
Troubleshooting Cannot Print Properly from the Digital Camera The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them. *Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera. Camera Error Message * Possible Cause Try This Printer in use Images are being printed from Wait until printing ends.
Troubleshooting z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your printer for direct printing. z This section describes errors that are indicated on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. The error messages and operations may vary depending on the camera you are using.
Appendix Appendix Installing the Printer Driver When Using Mac OS 9 When using Mac OS 9, install the printer driver following the procedure below. Before installing the driver, disable all virus detection programs and automatically loading programs, or remove them from your system folder. 1 2 3 4 5 Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM. Open the Mac OS 9 folder on the CD-ROM, then double–click the Printer Driver folder.
Appendix 14 To ensure highest quality output, carry out Print Head alignment. Refer to the Printer Driver Guide for Mac OS 9 located on the Setup Software & User’s Guide CD-ROM for instructions on how to align the Print Head.
Appendix User’s Guide Table of Contents Your printer’s electronic User’s Guide, located on the Setup Software and User’s Guide CDROM, offers detailed information on the following topics.
Appendix Specifications Printer Printing resolution: 4800 x 2400 dpi. max. Print speed * Black printing (text pattern) * Print speed may vary with the content of the document and the processing speed of the host computer. Max Speed (Custom Setting 5): 17 ppm Standard: 5.3 ppm Color printing Max Speed (Custom Setting 5): 15 ppm Standard: 4.6 ppm Photo printing (PR-101 A4) Standard: 1.39 ppm Print width: 203.2 mm max. (8.0 inches) (for Borderless Printing: 215.9 mm / 8.
Appendix Printer Ink Tanks: Capacity (pages): Black (BCI-6BK) approx. 740*1 , approx. , 1100*2 Cyan (BCI-6C) approx. 1100*2 Magenta (BCI-6M) approx. 790*2 Red (BCI-6R) approx. 2300*2 Yellow (BCI-6Y) approx. 540*2 Cyan (BCI-6PC Photo) approx. 380*2 Magenta (BCI-6PM Photo) approx. 280*2 Green (BCI-6G) approx. 2300*2 *1 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver *2 Based on printing the ISO JIS-SCID No.
Appendix Camera Direct Print (PictBridge) Paper size Default (Photo Paper Plus Glossy 10 x 15 cm/4" x 6") 10 x 15 cm/4" x 6" (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus Semi-gloss, Glossy Photo Paper) 13 x 18 cm/5" x 7" (Photo Paper Plus Glossy)* A4/8.5" x 11" (Photo Paper Plus Glossy A4/Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-gloss A4/ Letter, Glossy Photo Paper A4/Letter) 5.4 x 8.
Appendix Additional Systems Requirements for Electronic Manuals z z z z z Pentium®, 75 MHz equivalent or higher processor (Pentium®, 133 MHz equivalent or higher processor recommended) 2x or higher CD-ROM drive (4x or higher recommended) 15 MB of available hard disk space (when installing electronic manuals) Windows: Microsoft® Internet Explorer 5.0 or later Mac OS: Microsoft® Internet Explorer 5.0 or later, Safari 1.
Appendix Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. You may cause an electric shock, fire or damage the printer if you ignore any of these safety precautions. Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Appendix You may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Appendix Regulatory Information Color Printer Model: K10247 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
Appendix Canon USA offers a full range of customer technical support* options: z For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
Index Index A Accessing the Printer Driver ......................................... 28 Adjusting the Print Quality for Photographs ................. 29 Advanced Printing........................................................ 22 Aligning the Print Head ................................................ 61 An Error Message Appears on the Screen ..................... 78 Automatic Duplex Printing............................................ 79 B BCI-6BK Black ...................................................
Index Print Head Cleaning...................................................... 53 Print Head Deep Cleaning ............................................. 57 Print Head Holder ......................................................... 45 Print Media to Avoid ....................................................... 3 Print Quality ..................................................... 17, 29, 68 Print Quality is Poor or Contains Errors ......................... 68 Printer Driver Setting for Media Type ..........
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Description Order # Ink Tanks BCI-6 Black 4705A003 Model Number (located on the front of the printer): BCI-6 Cyan 4706A003 Setup Software & User's Guide CD version number (USCD X.
Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Photo Printer Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Series Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Quick Start Guide Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
