Manual

If an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on
the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause Support Code
2 flashes There is no paper in the rear tray. 1000
There is no disc tray. 1001
Printable disc (BD/DVD/CD, etc.) is not set. 1002
The paper size in the print settings and the size of the loaded paper do
not match.
2100, 2101
3 flashes The front cover is closed. 1250
Paper is jammed in the paper output slot or in the rear tray. 1300
4 flashes If the lamp on the ink tank is flashing, ink may have run out. 1600
The ink tank is not installed. 1660
5 flashes The print head may be damaged. 1401, 1403, 1405
6 flashes A certain period of time has elapsed while disc label printing is in
progress.
1830
The disc tray guide is closed. 1850
The disc tray guide is open. 1851
The disc tray guide has been closed. 1855
316