MG2500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Troubleshooting Printing Copying Scanning English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Window Used in Operation Explanation. . . . . . .
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Originals You Can Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Machine Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Changing the Machine Settings Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 About Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Turning on/off the Machine Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Message Appears and the Scanner Driver Screen Does Not Appear. . . . . . . . . . . . . . . . . 159 Cannot Scan Multiple Items at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Cannot Scan Properly with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Slow Scanning Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 1686. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 1687. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 B200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 B201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Opening the Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Maintenance of this Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Scanning with Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 Image Corrections and Color Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • Searching for Functions You can find target pages easily by entering your product's model name and a keyword for the function you want to learn about.
Note • The displayed screen varies depending on your product. • Searching for Application Functions You can find target pages easily by entering your application's name and a keyword for the function you want to learn about. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages You can search for reference pages described in this guide by entering your model name and a page title.
Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8 is used.
Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.
Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Note • The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine Changing the Machine Settings Changing Machine Settings from Your Compu
Safety Guide • Safety Precautions • Regulatory and Safety Information 21
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the Specification. • Do not place the machine on a thick rug or carpet. • Do not place the machine with its back attached to the wall.
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10392 This device complies with Part 15 of the FCC Rules.
health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service.
support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs.
Main Components and Basic Operations Main Components About the Power Supply of the Machine 26
Main Components Front View Rear View Inside View Operation Panel 27
Front View (1) document cover Open to load an original on the platen glass. (2) paper support Open to load paper in the rear tray. (3) paper guide Slide to align with the left side of the paper stack. (4) rear tray Load various sizes or types of paper which you can use on the machine. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
(8) operation panel Use to change the settings of the machine or to operate it. Operation Panel (9) platen glass Load an original to copy or scan.
Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the machine with a computer. Important Do not touch the metal casing. Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
Inside View (1) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (2) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Note For details on replacing a FINE cartridge, see Replacing a FINE Cartridge. Important The area around the parts (A) may be splattered with ink. This does not affect the performance of the machine.
Operation Panel * All lamps on the operation panel are shown lit in the illustration below for explanatory purposes. (1) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (2) ON lamp Lights green after flashing when the power is turned on. Note ON and Alarm lamps You can check the status of the machine by the ON and Alarm lamps. – ON lamp is off: The power is off.
Lights or flashes orange when an error occurs, such as paper-out or ink-out. When performing machine maintenance or machine settings, options can be selected according to the number of flashes. (4) ink lamps Light or flash orange when ink runs out, etc. The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge status. (5) Stop button Cancels operations. You can press this button to cancel a print, copy, or scan job in progress.
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 34
Confirming that the Power Is On The ON lamp is lit green when the machine is turned on. Note It may take a while for the machine to start printing immediately after you turn on the machine.
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The ON lamp flashes and then remains lit green. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine. If the Alarm lamp lights up or flashes orange, see If an Error Occurs. Auto power on feature You can set the machine to automatically turn on when a print or scan operation is performed from a computer.
Important When you unplug the power cord after turning off the machine, be sure to confirm that the ON lamp is off. Notice for Unplugging the Power Cord Note Auto power off feature You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on how to change the auto power off setting, see below.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the machine off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord.
Loading Paper / Originals Loading Paper Loading Originals 40
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 41
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. You can use general copy paper. For the page size and paper weight you can use for this machine, see Media Types You Can Use. 1. Prepare paper.
(3) Slide the paper guide (A) to the left, and load the paper against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. (4) Slide the paper guide (A) to align it with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.
Note Do not load sheets of paper higher than the load limit mark (D). Note The machine may make operating noise when feeding paper. After loading paper Select the size and type of the loaded paper on the print settings screen of the printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel is not supported. Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
(1) Open the paper support. (2) Pull out the paper output tray and the output tray extension. (3) Slide the paper guide (A) to the left, and load the envelopes against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 5 envelopes can be loaded at once. (4) Slide the paper guide (A) to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly.
Note Do not load sheets of paper higher than the load limit mark. Note The machine may make operating noise when feeding paper. After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Use plain paper for printing texts or photo paper for printing photos, for the best print results. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers Plain Paper (including recycled paper)*1 Envelopes Canon genuine papers The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper.
Non-standard sizes: You can print on non-standard size paper within the following ranges. Minimum size: 4.00 x 6.00 inches (101.6 x 152.4 mm) Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range. 17 to 28 lb (64 to 105 g /m2) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.
Paper Load Limit Commercially Available Papers Media Name Rear Tray Approx. 60 sheets Plain Paper (including recycled paper) (10 sheets: Legal) Envelopes 5 envelopes Paper Output Tray Approx. 10 sheets *1 Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration. Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 52
Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.49 inches (141.2 x 190.3 mm) A4 8.00 x 10.92 inches (203.2 x 277.3 mm) B5 6.90 x 9.34 inches (175.2 x 237.3 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.22 inches (94.8 x 132.7 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.22 inches (120.2 x 158.1 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inches (3.0 mm) (D) 0.66 inches (16.7 mm) (E) 0.13 inches (3.4 mm) (F) 0.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.22 inches (203.2 x 259.7 mm) Legal 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inches (3.0 mm) (D) 0.66 inches (16.7 mm) (E) 0.25 inches (6.4 mm) (F) 0.25 inches (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inches (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inches (5.6 mm) (D) 0.22 inches (5.
Loading Originals Loading Originals on the Platen Glass Originals You Can Load 57
Loading Originals on the Platen Glass You can load originals to copy or scan on the platen glass. 1. Load an original on the platen glass. (1) Open the document cover. Important Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. (2) Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load Align the corner of the original with the alignment mark .
2. Close the document cover gently. Important After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
Originals You Can Load The originals you can load on the platen glass are as follows. Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 61
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash orange to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below. Watch the movie Important Handling FINE cartridge Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The machine may not print properly if you touch them.
For information on how to configure this setting, see Setting the Ink Cartridge to be Used. Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 1.
(2) Remove the FINE cartridge. Important Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. 5. Prepare a new FINE cartridge. (1) Take a new FINE cartridge out of its package and remove the protective tape (C) gently.
Important If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. Do not touch the electrical contacts or print head nozzle on a FINE cartridge.
Important Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder. (2) Push the FINE cartridge in and up firmly until it snaps into place.
Important Check if the FINE cartridge is installed correctly. The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 7. Close the cover. Note If the Alarm lamp lights or flashes orange after the cover is closed, take appropriate action. If an Error Occurs The machine may make noise during operation. 8. Adjust the print head position. After replacing the FINE cartridge, perform the print head alignment.
Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen.
Checking the Ink Status with the Ink Lamps on the Operation Panel Note The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.
Checking the Ink Status from Your Computer 70
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 71
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 72
Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle (FINE cartridge) is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality. Important Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
When the Print Results Are Blurred or Uneven: Step 1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Examine the nozzle check pattern. Examining the Nozzle Check Pattern If there are missing lines or horizontal white streaks in the pattern: Step 2 Clean the print head.
Step 4 Replace a FINE cartridge. Replacing a FINE Cartridge Note If the problem is still not resolved after replacing the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Watch the movie Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. Replacing a FINE Cartridge You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. Cleaning the Print Head (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes orange twice, then release it immediately. The machine starts cleaning the print head.
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. 1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes orange three times, then release it immediately. The machine starts cleaning the print head deeply.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. Replacing a FINE Cartridge You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on.
Important Do not touch any printed part on the print head alignment sheet. Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly. If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning. 5. Scan the print head alignment sheet to adjust the print head position. (1) Load the print head alignment sheet on the platen glass.
(2) Close the document cover gently, then press the Color button or the Black button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. The print head position adjustment will be complete when the ON lamp lights green after flashing. Remove the print head alignment sheet on the platen glass.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 83
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the machine is on and then click OK.
Cleaning Inside the Machine To prevent smudges on the back side of the paper, perform bottom plate cleaning. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the machine Remove all sheets of paper from the rear tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this machine, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks 9. Confirm the displayed message and click OK The second pattern is printed. 10.
Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. 12. Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes, and click OK.
Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Aligning the Print Head Position Automatically from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Note After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine 96
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Be sure to use a soft and dry cloth.
Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Be sure to use a soft and dry cloth. Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the surface of the machine.
Cleaning the Paper Feed Roller If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market 1. Make sure that the power is turned on and remove any paper from the rear tray. 2. Clean the paper feed rollers without paper.
After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again. If the problem is not resolved after cleaning the paper feed rollers, contact the service center.
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on and remove any paper from the rear tray. 2. Prepare paper.
The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions. Cleaning the Protrusions inside the Machine Note When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. You need to prepare: cotton swab If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel 104
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 105
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status are displayed. If a warning or error related to the remaining ink level occurs, the print driver displays an icon to let you know. In such cases, take the appropriate action as described on the screen. 2.
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... (Save As...) from the Presets 3.
Using Registered Printing Profile 1. On Presets in the Print dialog, select the name of printing profile you want to use Printing profile in the Print dialog will be updated to the called profile. Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using Mac OS X v10.8 or Mac OS X v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing. The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Auto Power On Specifying Enable from the list will turn the machine on upon receipt of print data. Auto Power Off Specify the time from the list. When this time lapses without any operations from the printer driver or the machine, the machine is turned off automatically. 4. Apply the settings The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure.
Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1.
Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function. Important You can set the quiet mode from the operation panel of the machine or the printer driver.
Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: 1. Make sure that the machine is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility Note If the computer is unable to communicate with the machine, a message may be displayed because the computer cannot access the function information that was set on the machine.
Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on/off the Machine Automatically 115
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 9 times. 3. Release the Stop button. 4. Press the Color button. To disable the function, press the Black button in step 4. Important • Operating speed may be reduced compared to when the quiet mode is not selected.
Turning on/off the Machine Automatically You can enable the machine to turn on/off automatically considering the environment Turning on the Machine Automatically Turning off the Machine Automatically Turning on the Machine Automatically You can enable the machine to turn on automatically when you perform printing or scanning operations from the computer. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 14 times. 3. Release the Stop button. 4.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Storing Printed Images Machine Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 118
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount.
Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note Storing printed images without sufficient drying may cause blurring or discoloration.
Machine Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. With the FINE cartridge left installed in the machine, press the ON button to turn off the power. This allows the machine to automatically cap the print head, thus preventing it from drying.
5. Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation. Then pack the machine in the plastic bag. 6. Attach the protective material to the machine when packing the machine in the box.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications 4800* (horizontal) x 600 (vertical) Printing resolution (dpi) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. USB Port: Hi-Speed USB * Interface * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. Print width 8 inches/203.
Copy Specifications Multiple copy max. 21 pages Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2 Scanning resolution *1 Optical Resolution represents the maximum sampling rate based on ISO 14473. *2 Increasing the scanning resolution will limit the maximum possible scanning area.
The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with Windows RT. An internet connection is required to use Easy-WebPrint EX and all the Online Manual. Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed.
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 132
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 133
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button to turn the machine on. Check1 While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the ON lamp is flashing, the computer is processing data and sending it to the machine. Wait until printing starts.
Paper Jams When paper is jammed, the Alarm lamp flashes orange and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. Watch the movie * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed). Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
Check7 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Copying/Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the machine has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 139
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Cannot Print to End of Job Check Is the space of your computer's hard disk sufficient? Delete unnecessary files to free disk space.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie 142
Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Check7 Make sure that the original is properly loaded on the platen glass. Loading Originals Check8 Is the original loaded with the side to be copied facing down on the platen glass? Check9 Did you copy a printout done by this machine? If you use a printout done by this machine as the original, print quality may be reduced depending on the condition of the original. Reprint from the computer if you can reprint from it.
Colors Are Unclear Watch the movie Check1 Is the Nozzle Check Pattern printed properly? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check the followings: Check to see if the paper you are printing on is suitable for your printing purpose. Media Types You Can Use Check3 Load the paper after correcting its curl.
2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Printing side We recommend printing paper that has been curled outward one sheet at a time.
Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Check8 Is the inside of the machine dirty? When performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • To prevent the inside of the machine from stains, set the paper size correctly.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • When performing duplex printing or too much printing, the inside may become stained with ink.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Watch the movie Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Check3 Perform Print Head Alignment. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Ink Is Not Ejected Check1 When a FINE cartridge runs out of ink, replace it with a new one. Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place. After confirming that the FINE cartridge is installed properly, close the cover.
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 155
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory.
Scanner Does Not Work Check 1: Make sure that your scanner or printer is turned on. Check 2: Connect the USB cable to a different USB port on the computer. Check 3: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4: Restart the computer.
Scanner Driver Does Not Start Check 1: Make sure that the scanner driver is installed. If not installed, install the scanner driver from the web page. Check 2: Select your scanner or printer on the application's menu. Note The operation may differ depending on the application. Check 3: Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver.
Error Message Appears and the Scanner Driver Screen Does Not Appear Check 1: Make sure that your scanner or printer is turned on. Check 2: Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 3: Connect the USB cable to a different USB port on the computer. Check 4: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 5: Make sure that the scanner driver is installed.
Cannot Scan Multiple Items at One Time Check 1: Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2: Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Cannot Scan Properly with Auto Scan Check 1: Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2: Multiple items scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually.
Slow Scanning Speed Check 1: To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2: Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. Check 3: In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
"There is not enough memory." Message Is Displayed Check 1: Exit other applications and try again. Check 2: Reduce the resolution or output size and scan again.
Computer Stops Operating during Scanning Check 1: Restart the computer, reduce the output resolution and scan again. Resolution Check 2: Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Scanned Image Does Not Open Check: If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 166
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1: Increase the scanning resolution if the image is jagged. Resolution Check 2: Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3: If moire (stripe pattern) appears, take the following measures and scan again.
Refer to "Image Corrections and Color Adjustments" for details.
Scanned Image Is Surrounded by Extra White Areas Check: Specify the scan area. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.
Cannot Scan at the Correct Size Check: Make sure that the items are placed correctly.
Item Is Placed Correctly, but the Scanned Image Is Slanted Check: When Document or Magazine is selected for the item type, deselect the Correct slanted text document checkbox and scan the item again.
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1: Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Check 2: Click Driver in the IJ Scan Utility main screen, then change the resolution setting and scan again. The higher the resolution, the larger the resulting image will be.
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintendedly Cannot Connect to Computer Properly FINE Cartridge Holder Does Not Move to the Position for Replacing 173
The Machine Cannot Be Powered On Check1 Press the ON button. Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on. Check2 Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes. Check3 If the problem is not resolved, contact the service center.
The Machine Turns Off Unintendedly Check Deactivate the setting to turn the unit off automatically. The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
FINE Cartridge Holder Does Not Move to the Position for Replacing Check1 Is the ON lamp off? Check if the ON lamp is lit. The FINE cartridge holder will not move unless the power is on. If the ON lamp is off, close the cover and turn the machine on. Check2 Is the Alarm lamp flashing? Close the cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see Support Code List.
Problems with Installation/Downloading Cannot Install the MP Drivers 178
Cannot Install the MP Drivers Reinstall the MP Drivers. When you reinstall the MP Drivers, install the MP Drivers from our website.
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed 180
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen. For some errors, the ON lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact the service center has occurred. B200, B201 Other cases than above Printer error has occurred.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List. The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years.
• If you do not agree to participate in the survey program: Click Do not agree. The confirmation screen will be closed, and the survey at that time is skipped. The confirmation screen will be displayed again one month later. • To stop sending the information: Click Turn off. The Inkjet Printer/Scanner/Fax Extended Survey Program is stopped, and the information will not be sent. To resume the survey, see Changing the setting:. • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the machine yourself.
Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1. Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever is easier.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the machine, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1.
4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
7. Close the cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine. In this case, confirm that no piece of paper remains inside the machine.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object. Check3 Is the paper curled? Load the paper after correcting its curl.
1000 Cause There is no paper in the rear tray. Action Reload the paper on the rear tray and press the machine's Black or Color button.
1200 Cause The cover is open. Action Close the cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
1203 Cause The cover is opened while printing is in progress. Action If paper is left inside the machine, remove the paper slowly with both hands and close the cover. Press the machine's Black or Color button to dismiss the error. The machine ejects the blank paper and resumes printing from the next paper. The machine will not reprint the page that was printed when the cover is opened. Try printing again.
1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1403 Cause Appropriate FINE cartridge is not installed. Action Install the appropriate FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1686 Cause The ink may have run out. Action The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
1687 Cause The FINE cartridge is not installed properly. Action Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place. After installing, close the cover.
1688 Cause The ink has run out. Action Replace the ink cartridge and close the cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing.
1700 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
1890 Cause The protective material for the FINE Cartridge holder or the tape may remain attached to the holder. Action Make sure that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, retract the output tray extension and the paper output tray to remove the protective material or the tape. Pull down the tape to remove the protective material. If the cover is open, close it.
2900 Cause Scanning the print head alignment sheet has failed. Action Press the machine's Black or Color button to dismiss the error. Check the following points, perform Automatic Print Head Alignment again. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment.
2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark upper left corner of the sheet with the alignment mark on the . 2. Close the document cover gently, then press the machine's Black or Color button.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
4102 Cause The media type and paper size are not set correctly. Action Press the machine's Stop button, to cancel printing, change the media type or paper size setting, then print again. • When the media type is set to Photo Paper Plus Glossy II: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac). • When the media type is set to Glossy Photo Paper: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).
5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5100 Cause Printer error has occurred. Action Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the components inside the machine.
5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 238
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 239
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver Sharing the Printer on a Network 240
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this machine is as follows: 1. Check that the machine is turned on 2. Load paper on the machine 3. Select the printer Select your model from the Printer list in the Print Dialog. Note Click Show Details ( the detailed display. (the disclosure triangle)) to switch the Setup window to 4. Select the paper size For Paper Size, select the paper size to be used.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the machine.
7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Important In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.
Setting the Media Type with the Printer Driver When you use this machine, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this machine. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) 246
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the staple side and the margin width Select a stapling position from the Stapling Side list, and if necessary, set the Margin width. Note The printer automatically reduces the print area depending on the staple position margin. 3. Complete the setup Click Print.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
When you check this check box, the document will be reduced to fit to the paper size when the document size is larger than the page size. The document will be printed in the original size when the document size is smaller than the page size. 5. Complete the setup Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note If you are using Mac OS X v10.8 or Mac OS X v10.7, you can set the Scale rate to a value in the range from 1 to 999%. If you are using Mac OS X v10.6.8, set a value in the range from 1 to 10000%.
Important When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the Page Setup dialog.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
Reverse page orientation Select this check box to change the paper orientation. Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed. For detailed display, a preview is displayed on the left side of the Print dialog.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the Custom Paper Sizes dialog, click +. Untitled will be added to the list. 2.
Note To duplicate the registered paper size, select the paper size that you want to duplicate from the Custom Paper Sizes list, and click Duplicate. To delete a registered paper size, select the paper size that you want to delete from the Custom Paper Sizes list, and click -.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 259
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Complete the setup Click Print. When you execute print, the image data is printed with the selected print quality level.
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 261
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note During Grayscale Printing, color inks may be used as well as black ink.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync.
Important Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Describes the procedure for printing by using the color space of Adobe RGB or sRGB effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data. The method for setting up the printer driver differs depending on the application software to be used.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Adjusting Brightness Adjusting Intensity Adjusting Contrast 268
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Click Print. When you execute print, the machine uses the color space of the image data.
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Brightness Adjusting Intensity Adjusting Contrast 272
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
Important Adjust the slider gradually. 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and is unavailable.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important If you select ColorSync for Color Matching, then the Brightness appear grayed out and is unavailable.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
3. Complete the setup Click Print. When you execute print, the image data is printed with the adjusted intensity. Important If you select ColorSync for Color Matching, then the Intensity appear grayed out and is unavailable.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. Important If you select ColorSync for Color Matching, then the Contrast appear grayed out and is unavailable.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Machine Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 281
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this machine. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the machine or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note If you are using Mac OS X v10.8 or Mac OS X v10.7, you can select Show Presets...
Paper Size Select the size of the paper to be used for printing. To set a non-standard size, select Manage Custom Sizes.... Orientation Select the print orientation. Pop-up Menu You can switch between pages in the Print dialog by the pop-up menu. The first menu to appear differs depending on the application software that opened the Print dialog. You can choose one of the following items from the pop-up menu. Layout You can set page layout printing.
Important If you are using Mac OS X v10.8 or Mac OS X v10.7, you cannot use Scheduler and Summary. PDF You can save a document in PDF (Portable Document Format) format. Preview If you are using Mac OS X v10.6.8, when you click (the disclosure triangle) on the side of Printer and switch to the simple display, Preview is displayed. This button allows you to check the print results on the screen before printing.
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the machine. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Shows the source from which paper is supplied.
Quality When you select Custom in Print Quality, you can use the slider bar to adjust the print quality level. Grayscale Printing Set grayscale printing. Grayscale printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document, be sure to uncheck the check box.
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
Color balance (Cyan, Magenta, Yellow) If necessary, adjust the strength of each color. To strengthen a color, drag the slider to the right. To weaken a color, drag the slider to the left. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Adjusting the color balance will result in variations in the balance among the volumes of the individual color inks and hence in the hues of the document as a whole.
Adjusting Intensity Adjusting Contrast 292
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling (Left) / Long-side stapling (Right) Select this option to staple the long side of the paper. Choose left or right.
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform machine maintenance or change the settings of the machine. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to prevent print smudges and clear up clogged print head nozzle.
Note To open the Canon IJ Printer Utility, turn on the machine and make sure that it is connected to the computer with a USB cable. Depending on the items selected, the computer communicates with the machine to obtain information. If the computer is unable to communicate with the machine, an error message may be displayed. If this happens, click Cancel to display the most recent settings specified on your computer.
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility is launched.
Maintenance of this Machine Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 297
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the machine The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the machine Open System Preferences, and select Print & Scan (Print & Fax).
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click The selected print jobs will be deleted.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 302
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. Obtaining the Printer Driver You can access our website and download the latest printer driver for your model. Important You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the machine to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Machine Status • Confirm that the USB port of this machine and the computer are firmly connected with the USB cable. Checking the Personal Computer Settings • Terminate all running applications. • Log on as the computer administrator.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 307
Sharing the Printer on a Network When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set. This section describes the procedure for sharing a printer among Mac.
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Print & Scan (Print & Fax). The printer list displays the printers that are connected to the computer. 3.
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Print & Scan (Print & Fax). Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The setup on the client systems is now completed.
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator privilege.
Copying Making Copies Basic Switching the Page Size between A4 and Letter 312
Making Copies Load the original on the platen glass to copy. 1. Make sure that the machine is turned on. 2. Load A4 or Letter-sized plain paper. 3. Load the original on the platen glass. Note • You can switch the size of paper loaded in the rear tray between A4 and Letter. Switching the Page Size between A4 and Letter 4. Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the original on the platen glass after copying is complete.
Note • To cancel copying, press the Stop button. • To set the print quality to "Draft" (speed priority) You can set the print quality to "Draft" (speed priority) following the procedure below. 1. Press and hold down the Color or Black button for 2 or more seconds in step 4. The ON lamp flashes once. 2. Release the button. The machine starts copying. When the print quality is set to "Draft", print speed is given priority over quality.
Switching the Page Size between A4 and Letter You can switch the size of paper loaded on the rear tray between A4 and Letter. This setting is useful if you usually load Letter-sized paper in the rear tray. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 10 times. 3. Release the Stop button. The ON lamp starts flashing instead of remaining lit. 4. Press the Black button to select A4, or the Color button to select Letter.
Scanning Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) 316
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) 317
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR) IJ Scan Utility Screens 318
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Important Some functions are available only when My Image Garden is installed. Note Refer to "Settings Dialog" for how to set the applications to integrate with.
Starting IJ Scan Utility From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc. Thin items Thick items 1.
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., select the Settings (Photo Scan) dialog, then set the paper size, resolution, etc. as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note Click Cancel to cancel the scan.
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., select the Settings (Document Scan) dialog, then set the paper size, resolution, etc. as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note Click Cancel to cancel the scan.
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., select the Settings (Custom Scan) dialog, then set the select source, resolution, etc. When setting is completed, click OK. Note Once the settings are made, you can scan with the same settings from the next time. 3.
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., select the Settings (Scan and Stitch) dialog, then set the item type, resolution, etc. as required. When setting is completed, click OK. 3.
5. Make sure that Scan from Left is selected in Scan Direction. 6. Place the item that is to be displayed on the left side of the screen facedown on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1.
Note Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen facedown on the platen. 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions.
Note Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again. 11. Click Save.
The combined image is saved. Note Refer to "Image Stitch Window" for details on the Image Stitch window. You can make advanced scan settings in the Settings (Scan and Stitch) dialog displayed by clicking Settings....
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
4. Click Custom Scan. 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note Click Cancel to cancel the scan. Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings....
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important You cannot check the scan results before saving when scanned using Auto scan. Note The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan.
4. Select the Check scan results checkbox, then click OK. The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog appears. Note Click Cancel to cancel the scan.
6. Change the image order or file save options as required. You can change the image order or file save options in the Save Settings dialog. Note The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select Attach to e-mail in Application Settings, then select an e-mail client.
Note You can add e-mail clients to use for attachments from the pop-up menu. If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears.
Note Refer to the following pages for details on the setting items in the Settings dialog. Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note Click Cancel to cancel the scan. The scanned images are saved according to the settings made in the Settings dialog.
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in TextEdit (included with Mac OS). Note You can extract text when scanning via Document, Custom, or Driver. The screens for scanning documents are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Document Scan.
Note For Resolution, only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. 4. Select Start OCR for Application Settings, then select the application in which you want to display the result. Note When My Image Garden is specified, after the image is scanned, the text in the image is extracted and appears in TextEdit (included with Mac OS). 5. Click OK.
The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application. Note Click Cancel to cancel the scan.
Documents containing text with font size outside the range of 8 points to 40 points (at 300 dpi) Slanted documents Documents placed upside down or documents with text in the wrong orientation (rotated characters) Documents containing special fonts, effects, italics, or hand-written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 343
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (General Settings) Dialog Data Format Settings Dialog Save Settings Dialog Image Stitch Window 344
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon. • Product Name Displays the name of the product that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list.
Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch) dialog. • Driver Allows you to make image corrections and color adjustments when scanning. Scan/save settings and the response after scanning can be specified in the Settings (Driver) dialog. • Instructions Opens this guide. • Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Settings Dialog There are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Settings (Auto Scan) Dialog Click Auto Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Auto In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off Items printed on thin white paper Long narrow items such as panoramic photos Reflective disc labels may not be scanned as expected. Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Placing Items (When Scanning from a Computer)" for how to place items.
Note You can change the data format from Settings.... • Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. • Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
• Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Photo Scan) Dialog Click Photo Scan on the (Photo Scan) dialog. (Scanning from a Computer) tab to display the Settings In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear. (1) Scan Options Area • Select Source Photo is selected.
Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note Click Defaults to restore the specified settings to the default settings. • Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution • Image Processing Settings Click (Right Arrow) to set the following.
Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. • Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder.
Note Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. • Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Document Scan) Dialog Click Document Scan on the (Document Scan) dialog. (Scanning from a Computer) tab to display the Settings In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
• Color Mode Select the color mode in which to scan the item. • Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note Click Defaults to restore the specified settings to the default settings. • Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image.
• Sharpen outline Emphasizes the outline of the subjects to sharpen the image. • Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. • Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note Scanning takes longer than usual when you enable Reduce moire.
Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly.
• Check scan results Displays the Save Settings dialog after scanning. Important When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area • Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. • Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Settings (Custom Scan) Dialog Click Custom Scan on the (Custom Scan) dialog. (Scanning from a Computer) tab to display the Settings In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Important Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. A4 size photos Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off Items printed on thin white paper Long narrow items such as panoramic photos Reflective disc labels may not be scanned as expected.
Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note Only Auto is available when Select Source is Auto. Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. • Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source.
Important The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note Scanning takes longer than usual when you enable this function. • Sharpen outline Emphasizes the outline of the subjects to sharpen the image. • Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. • Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots.
Hand-written text Documents containing both vertical and horizontal lines (tables) Note Scanning takes longer than usual when you enable Correct slanted text document. • Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported.
Note Auto appears only when Auto is selected for Select Source. • Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. • Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
You can specify the e-mail client you want to start from the pop-up menu. • Start OCR Select this when you want to convert text in the image into text data using specified OCR software. You can specify the application from the pop-up menu. • Do not start any application Saves to the folder specified in Save in. Note Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. • Instructions Opens this guide.
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scan and Stitch) dialog. (Scanning from a Computer) tab to display the Settings In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Note To reduce moire, set Select Source to Magazine. • Color Mode Select the color mode in which to scan the item. • Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution • Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important When Color Mode is Black and White, Image Processing Settings is not available.
• Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important You cannot select JPEG/Exif when Color Mode is Black and White. • Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan.
• Do not start any application Saves to the folder specified in Save in. Note Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. • Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Driver) Dialog Click Driver on the dialog. (Scanning from a Computer) tab to display the Settings (Driver) In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Note When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG. • Settings...
(2) Application Settings Area • Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. • Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu.
Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. • Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. • Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Data Format Settings Dialog Display the Data Format Settings dialog by one of the following operations. • Click Settings... of Save Settings on each tab of the Settings dialog • Click Settings...
Note When Black and White is set for Color Mode on the (Scanning from a Computer) tab of the Settings dialog, PDF files will be saved in Standard even if High is set. • Format for Item Detected as Document in Auto Scan You can specify the data format for automatically saving items detected as documents in Auto Scan. • Format for Item Detected as Photo in Auto Scan You can specify the data format for automatically saving items detected as photos in Auto Scan.
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important After scanning from My Image Garden, the Save Settings dialog does not appear.
(2) Scan Results Area Displays the thumbnails of the scanned images. You can change the save order of images via drag-and-drop. The file names for saving appear below the thumbnails. (3) Save Settings Area • File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. • Data Format Select the data format in which to save the scanned images.
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine the images back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area Note The displayed items vary depending on the select source and view.
• Full Platen x 2 Scans the left and right halves of an item twice as large as the platen separately. • Scan Direction • Scan from Left Displays the first scanned image on the left side. • Scan from Right Displays the first scanned image on the right side. • Scan Image 1 • Start Scanning Image 1 Scans the first item. • Scan Image 2 • Start Scanning Image 2 Scans the second item.
• Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window • Save • Save Saves the two scanned images as one image. • Cancel Cancels Stitch scan. (2) Toolbar • Toolbar You can delete the scanned images or adjust the previewed images.
• (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. • (Invert Vertically) Rotates the preview image 180 degrees. • (Rotate Right) Rotates the preview image 90 degrees clockwise. • (Open Guide) Opens this page. (3) Thumbnail View Area • Thumbnail View Area Displays the thumbnails of the scanned images. Appears blank if none has been scanned. (4) Preview Area • Preview Area Displays the scanned images.
The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. • After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear.
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility. Note Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important When image correction or color adjustment is applied to items without moire, dust/ scratches, or faded colors, the color tone may be adversely affected. Image correction results are not reflected in the trial scan screen. Note Screens may vary depending on the application. Selectable settings depend on Kind settings.
• Photo Applies Image Adjustment suitable for photos. • Magazine Applies Image Adjustment suitable for magazines. • Document Applies Image Adjustment suitable for text documents. Note If the image is not adjusted properly with Auto, specify the item type. The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. • Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise.
• Low Select this to correct a small amount of fading and colorcast. • Medium It is recommended that you normally select this setting. • High Select this to correct a large amount of fading and colorcast. This can affect the tone of the image. Important Correction may not be applied properly if the scan area is too small. Not effective if Color is not selected for Kind. • Grain Correction Use this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film, etc.
It is recommended that you normally select this setting. • High Select this when the effect level is too weak with the medium setting. Important Do not place objects that weigh 4.4 lbs (2.0 kg) or more on the platen. In addition, do not press on the item with a force exceeding 4.4 lbs (2.0 kg). If you press heavily, the scanner may not work correctly or you might break the glass. Align the item with the edge of the platen. If placed slanted, correction will not be applied properly.
Important When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire effects may remain. Note Scanning takes longer than usual when you enable Descreen. • Reduce Show-through Use this function to reduce show-through in duplex documents or lighten the base color in recycled paper and other colored paper when scanning documents. Important Reduce Show-through is effective only when Document or Magazine is selected for Image Adjustment.
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from the computer, then reconnect it. • Scanning may fail if the computer has resumed from sleep state with the scanner driver active.
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 393
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. Obtaining the Scanner Driver To obtain the scanner driver, access our website and download the scanner driver for your model. Important Scanner driver can be downloaded for free; however, Internet connection fees apply.
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer Settings • Close all running applications. • Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges.
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the installer. Double-click the ".pkg" file in the decompressed disk. Installation starts. 3. Install the driver. Follow the prompts to install.
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 397
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note Refer to Help of Image Capture for how to adjust the cropping frames (selection boxes) in the screen displayed by clicking Driver in the IJ Scan Utility main screen. Initial Cropping Frame No cropping frame is specified.
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Important If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format. PNG (Standard File Extension: .png) A data format often used on websites. PNG is suitable for editing saved images. JPEG (Standard File Extension: .
Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. Close the document cover when scanning.
Important Important Large items (such as A4 size photos) that cannot be placed away from the edges/ arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.
