User's Manual

Support Code List
The support code appears on the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action.
Support Code Appears on the Computer Screen
• 1000 to 1ZZZ
1000 1200 1203 1300 1401 1403
1485 1682 1684 1686 1688 168A
1700 1701 1890
• 2000 to 2ZZZ
2900 2901
• 4000 to 4ZZZ
4100 4102 4103
• 5000 to 5ZZZ
5011 5012 5100 5200 5400 5700
5B00 5B01
• 6000 to 6ZZZ
6000 6500 6800 6801 6900 6901
6902 6910 6911 6930 6931 6932
6933 6936 6937 6938 6940 6941
6942 6943 6944 6945 6946
• A000 to ZZZZ
B201 B202 B203 B204
About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
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