Photo All-In-One Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1101-V01 XXXXXXXX ©CANON INC.
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MP520_QSG_US.
MP520_QSG_US.book Page 2 Thursday, May 31, 2007 5:55 PM Canon PIXMA MP520 series Photo All-In-One Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc.
MP520_QSG_US.book Page 1 Thursday, May 31, 2007 5:55 PM Table of Contents Before Using the Machine .............................2 Troubleshooting........................................... 67 How to Navigate Menus on the LCD ..............2 Turning the Machine On and Off ....................4 Handling the Original Document.....................5 Loading Printing Paper ...................................7 Hints for Handling the Paper Sources ..........10 Changing the Paper Source .........................
MP520_QSG_US.book Page 2 Thursday, May 31, 2007 5:55 PM Before Using the Machine How to Navigate Menus on the LCD You can display the menu screen or setting screen and use various functions on the LCD. This section describes about the basic operation of the menu screen and buttons on the Operation Panel. (1) HOME screen (2) Function buttons See “Operation of Other Buttons” on page 3.
MP520_QSG_US.book Page 3 Thursday, May 31, 2007 5:55 PM You can select the following modes on the HOME screen: Copy: You can copy in various layouts. See “Copying” on page 21. Scan: You can save the scanned data to a connected computer using the Operation Panel. See “Scanning Images” on page 35. Photo index sheet: You can easily print the photos from a memory card using the Photo Index Sheet. See “Printing by Using the Photo Index Sheet” on page 30.
MP520_QSG_US.book Page 4 Thursday, May 31, 2007 5:55 PM z Display the Print Instruction Using the Navigation Menu When you do not know how to use the print function for the frequent use or how to refill paper, you can easily get the explanation from the navigation menu. 1 Press the NAVI button. The NAVI screen is displayed. 2 Select a menu you would like to use, then press the OK button. The explanation about the work flow is displayed. Operate as the explanation.
MP520_QSG_US.book Page 5 Thursday, May 31, 2007 5:55 PM Turning off the Machine 1 To turn off the machine, press the ON/OFF button. When the Power lamp stops flashing, the machine is turned off. Important About the Power Plug When removing the power plug after turing off the machine, be sure to confirm that the Power lamp is not lit. If the power plug is removed from the wall outlet with the Power lamp still lit or flashing green, the machine may become unable to print.
MP520_QSG_US.book Page 6 Thursday, May 31, 2007 5:55 PM Loading Original Documents Load originals to copy or scan on the Platen Glass. For details on how to load a photo, see “Photo Printing from Printed Photo” on page 31. Note Make sure any glue, ink, correction fluid, or the like on the original document is completely dry before loading it on the Platen Glass. 1 Load the original document on the Platen Glass. (1) Lift the Document Cover.
MP520_QSG_US.book Page 7 Thursday, May 31, 2007 5:55 PM Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Front Tray. Note When printing for the first time At purchase, the machine is set to feed from the Rear Tray. If you are printing without changing paper source settings, load paper in the Rear Tray. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality.
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MP520_QSG_US.book Page 9 Thursday, May 31, 2007 5:55 PM *2 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half. *3 Available only when printing from your computer.
MP520_QSG_US.book Page 10 Thursday, May 31, 2007 5:55 PM z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter, etc. Note You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. Hints for Handling the Paper Sources This machine offers two paper sources to load printing paper; the Rear Tray (A), found at the top of the machine, and the Front Tray (B), found at the front of the machine.
MP520_QSG_US.book Page 11 Thursday, May 31, 2007 5:55 PM If You Print Regularly on Photo Paper as well as on Plain Paper If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and plain paper in the Front Tray. This way, you can switch the paper source according to the type of paper just by pressing the Paper Feed Switch. Note You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray.
MP520_QSG_US.book Page 12 Thursday, May 31, 2007 5:55 PM Changing the Paper Source Each time you press the Paper Feed Switch, the paper source to be used switches between the Rear Tray and the Front Tray. The paper feeds from the paper source whose lamp is lit.
MP520_QSG_US.book Page 13 Thursday, May 31, 2007 5:55 PM Loading Paper Important z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams. z You cannot print on postcards affixed with photos or stickers. z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.
MP520_QSG_US.book Page 14 Thursday, May 31, 2007 5:55 PM 2 Prepare to load paper. (1) (1) Open the Sheet Feeder Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (A) (2) Open the Front Tray. Put your finger in the indent on the top of the Front Tray and open it gently. (3) Extend the Output Paper Support. (4) Press the Paper Feed Switch so that the Rear Tray lamp (A) lights.
MP520_QSG_US.book Page 15 Thursday, May 31, 2007 5:55 PM Loading Paper in the Front Tray You can load A4, Letter, or B5-sized plain paper (such as Canon Super White Paper SW-201) in the Front Tray. You cannot load any other paper in the Front Tray. 1 Flatten the four corners of the paper before loading it. See “Flatten the four corners of the paper before loading it.” on page 13. 2 Prepare to load paper. (1) Open the Front Tray.
MP520_QSG_US.book Page 16 Thursday, May 31, 2007 5:55 PM 3 Load the paper with the print side facing DOWN. (A) (1) (2) (4) (3) (1) Load the paper in the Front Tray with the print side facing DOWN and the leading edge to the far side. (2) Align the paper stack against the right edge of the Front Tray. (3) Align the near and the left edges of the paper with the Paper Size Mark. (4) Pinch the Paper Guide and slide it against the left side of the loaded paper stack.
MP520_QSG_US.book Page 17 Thursday, May 31, 2007 5:55 PM 4 Specify the page size and media type settings according to the loaded paper. Note z When performing copy direct printing without using a computer, select the size and type of the loaded paper in Page size and Media type in each mode. For details on settings in each mode, see “Setting Items” on page 21 and page 26.
MP520_QSG_US.book Page 18 Thursday, May 31, 2007 5:55 PM Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope. Important z You need to print from the computer to print on envelopes. z Do not use the following envelopes: – Envelopes with double flaps (or sticker flaps) – Envelopes with an embossed or treated surface – Envelopes with pressure stickers – Envelopes whose gummed flaps are already moistened and adhesive z Select DL Env. or Comm. Env.
MP520_QSG_US.book Page 19 Thursday, May 31, 2007 5:55 PM 2 Load the envelopes. (1) (B) (2) (1) Retract the Paper Support. Important Envelopes may not be fed properly if the Paper Support is extended. (2) Load the envelope against the Cover Guide on the right side of the Paper Support. Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (3) (4) (A) (A) Printing orientation (B) Make sure the flaps are folded.
MP520_QSG_US.book Page 20 Thursday, May 31, 2007 5:55 PM Loading Small-Sized Paper You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers in the Rear Tray only. (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP. Note (1) Make sure that the Cover Guide is set upright when you load paper in the Rear Tray. (2) Pinch the Paper Guide and slide it against the left side of the paper stack.
MP520_QSG_US.book Page 21 Thursday, May 31, 2007 5:55 PM Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copying” in the User’s Guide on-screen manual. 1 Turn on the machine. See “Turning the Machine On and Off” on page 4. 2 Make sure that Copy is selected on the HOME screen, then press the OK button. Note You can also press the Color or Black button instead of the OK button. 3 Load paper. See “Loading Printing Paper” on page 7.
MP520_QSG_US.book Page 22 Thursday, May 31, 2007 5:55 PM (1) Magnification Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a Copy” in the User’s Guide on-screen manual. (2) Intensity Specify the intensity. For details, refer to “Changing Intensity Setting” in the User’s Guide on-screen manual. (3) Page size Select the page size of the loaded paper. (4) Media type Select the media type of the loaded paper.
MP520_QSG_US.book Page 23 Thursday, May 31, 2007 5:55 PM Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine. Memory cards that can be directly inserted into the Card Slot: z SD Secure Digital memory card z SDHC memory card z MultiMediaCard z Compact Flash (CF) Card Supports Type I/II (3.
MP520_QSG_US.book Page 24 Thursday, May 31, 2007 5:55 PM Inserting the Memory Card 1 Turn on the machine. See “Turning the Machine On and Off” on page 4. 2 Open the Card Slot Cover. 3 Insert only one memory card into the Card Slot. z How to insert Insert a memory card with the labeled side facing to the right. Card Type Inserting Card z Compact Flash (CF) Card z Microdrive z xD-Picture Card*1 The Access lamp lights up. Insert into the left Card Slot.
MP520_QSG_US.book Page 25 Thursday, May 31, 2007 5:55 PM Removing the Memory Card 1 2 3 Open the Card Slot Cover. Make sure that the Access lamp is lit, then remove the memory card. Close the Card Slot Cover. Important The Access lamp flashes while the machine is reading or writing data from/to the memory card. Removing the memory card or turning off the machine while the Access lamp is flashing may damage the data saved on the memory card. Do not remove the memory card while the Access lamp is flashing.
MP520_QSG_US.book Page 26 Thursday, May 31, 2007 5:55 PM 5 Start printing. (1) Confirm the print setting. To change the settings, select the item and press the OK button. (2) Confirm the total number of copies for the selected photos. Note (1) (2) For details on the functions associated with Advanced and Check photo, see “Setting Items” on page 26. (3) Press the Color button. The specified number of copies of each photo will be printed.
MP520_QSG_US.book Page 27 Thursday, May 31, 2007 5:55 PM z Advanced Print Settings Screen When you press the left Function button in the print settings confirmation screen, the Auto image fix screen is displayed. When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.
MP520_QSG_US.book Page 28 Thursday, May 31, 2007 5:55 PM Note The advanced print settings are saved in each mode. The saved settings are retained until they are changed. (1) Date*1 Activate/deactivate to print the shooting date on a photo. (2) File no.*1 Activate/deactivate to print the file no. on a photo. Note It is not possible to print both the shooting date and the file no.
MP520_QSG_US.book Page 29 Thursday, May 31, 2007 5:55 PM Using Useful Printing Functions Layout print Prints photos you pasted in the specified layout. Sticker print Prints your favorite photo with a frame on Canon Photo Stickers. DPOF print Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you have specified them.
MP520_QSG_US.book Page 30 Thursday, May 31, 2007 5:55 PM Printing by Using the Photo Index Sheet 1 Turn on the machine, and load A4 or Letter-sized plain paper. See “Turning the Machine On and Off” on page 4 and “Loading Printing Paper” on page 7. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 12. 3 4 5 Select Photo index sheet on the HOME screen, then press the OK button. Make sure that Index sheet print is selected, then press the OK button.
MP520_QSG_US.book Page 31 Thursday, May 31, 2007 5:55 PM Photo Printing from Printed Photo You can scan printed photos, specify the number of copies with viewing them on the LCD, and print them. 1 Turn on the machine. See “Turning the Machine On and Off” on page 4. 2 3 Select Easy photo reprint on the HOME screen, then press the OK button. Lift the Document Cover and load the photos on the Platen Glass. Place the photos face down on the Platen Glass as follows. 4"x 6"/ 101.6 x 152.4 mm or 5"x 7"/ 127.
MP520_QSG_US.book Page 32 Thursday, May 31, 2007 5:55 PM 8 Start printing. (1) Confirm the print setting. To change the settings, select the item and press the OK button. (2) Confirm the total number of copies for selected photos. Note (1) (2) In the advanced print settings, you can specify the face brightener, image optimizer, brightness, contrast, color hue (See (7), (13), (9), (10), (11) in “Advanced Print Settings Screen” on page 27).
MP520_QSG_US.book Page 33 Thursday, May 31, 2007 5:55 PM Printing from Your Computer This section describes procedure for basic printing. Printing with Windows Note When printing photographs taken by your digital camera, you can perform Borderless Printing in easy steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM.
MP520_QSG_US.book Page 34 Thursday, May 31, 2007 5:55 PM Printing with Macintosh 1 Turn on the machine and load the paper in the machine. See “Turning the Machine On and Off” on page 4 and “Loading Printing Paper” on page 7. 2 3 4 5 6 7 8 9 Create a document or open a file to print using an appropriate application software. Select Page Setup on the application software’s File menu. Make sure that your machine’s name is selected in Format for. Select the page size of the loaded paper in Paper Size.
MP520_QSG_US.book Page 35 Thursday, May 31, 2007 5:55 PM Scanning Images You can scan images from the machine to a computer without printing them and save them in popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods You can select from the various scanning methods.
MP520_QSG_US.book Page 36 Thursday, May 31, 2007 5:55 PM 5 Select the document type, then press the OK button. Important Make sure that the document is loaded correctly according to the document type you have selected. For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.. 6 7 Select the scan operation, then press the OK button. Press the Color or Black button.
MP520_QSG_US.book Page 37 Thursday, May 31, 2007 5:55 PM Printing Photographs Directly from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the device’s manufacturer, and print recorded images directly without using a computer.
MP520_QSG_US.book Page 38 Thursday, May 31, 2007 5:55 PM Note When printing directly from a PictBridge compliant device, you can only use the Rear Tray as the paper source. Do not load paper in the Front Tray. 2 Connect the PictBridge compliant device to the machine. Note Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device.
MP520_QSG_US.book Page 39 Thursday, May 31, 2007 5:55 PM About PictBridge Print Settings Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instructions given in the instruction manual of your PictBridge compliant device. Note z In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices.
MP520_QSG_US.book Page 40 Thursday, May 31, 2007 5:55 PM z Layout Setting Various layout options are available. z Bordered/Borderless: You can select whether or not to print an image with a border. z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper. Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16 images on a single sheet of paper. A4- or Letter-sized paper: When you select A4 or 8.
MP520_QSG_US.book Page 41 Thursday, May 31, 2007 5:55 PM Setting on the Machine This section describes the PictBridge print settings on the machine. Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine. z Displaying the PictBridge Settings Screen and Specifying the Settings (1) Turn on the machine. (2) Select Settings on the HOME screen, then press the OK button. (3) Select Device settings, then press the OK button.
MP520_QSG_US.book Page 42 Thursday, May 31, 2007 5:55 PM z Setting Items No. Setting Item Description Corresponding Setting of PictBridge Compliant Devices*1 (1) Page size Select the page size, when printing directly from a PictBridge compliant device. Paper size (2) Media type Select the media type, when printing directly from a PictBridge compliant device. Paper type (3) Print quality Select the print quality, when printing directly from a PictBridge compliant device.
MP520_QSG_US.book Page 43 Thursday, May 31, 2007 5:55 PM Routine Maintenance Replacing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See “An Error Message Is Displayed on the LCD” on page 68 and confirm how to handle it. When printing from your computer, error messages appear on your computer screen as well.
MP520_QSG_US.book Page 44 Thursday, May 31, 2007 5:55 PM An error message may be displayed on the LCD during printing. Ink has run out. See “The following ink has run out. Replace the ink tank.” in “An Error Message Is Displayed on the LCD” on page 68 and take appropriate action. (B) (B) Empty ink tank. z With the Ink lamps You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash.
MP520_QSG_US.book Page 45 Thursday, May 31, 2007 5:55 PM Replacing Ink Tanks When ink tanks run out of ink, replace them using the following steps. Important Handling Ink z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed. z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog.
MP520_QSG_US.book Page 46 Thursday, May 31, 2007 5:55 PM 4 Prepare the replacement tank. (1) Remove the new ink tank from its packaging. (B) (2) Pull the orange tape (B) in the direction of the arrow to peel off the protective film. (3) Remove the film (C) completely. Important Make sure that the protective film does not remain on the air hole (D). If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.
MP520_QSG_US.book Page 47 Thursday, May 31, 2007 5:55 PM 5 Install the ink tank. (G) (1) Insert the front end of the ink tank into the Print Head. (G) Make sure the position of the tank matches the label. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. Important Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed.
MP520_QSG_US.book Page 48 Thursday, May 31, 2007 5:55 PM Caution When you set the Scanning Unit Support back to its original position, hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught. Note z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An Error Message Is Displayed on the LCD” on page 68. z When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically.
MP520_QSG_US.book Page 49 Thursday, May 31, 2007 5:55 PM Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. Note z Ink may blur depending on the paper in the following cases; – Printed area is traced with a highlight pen or paint-stick – Printed area is stained with water or sweat z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly.
MP520_QSG_US.book Page 50 Thursday, May 31, 2007 5:55 PM When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory, performing Print Head Alignment may improve print quality.
MP520_QSG_US.book Page 51 Thursday, May 31, 2007 5:55 PM Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 2 3 4 Make sure that the machine is turned on, open the Front Tray, and extend the Output Paper Support. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray or Front Tray. Press the Paper Feed Switch to select the paper source where you have loaded paper. Print the nozzle check pattern.
MP520_QSG_US.book Page 52 Thursday, May 31, 2007 5:55 PM Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary. Note If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See “Replacing an Ink Tank” on page 43. 1 Check the nozzle check pattern you printed. (1) (2) (1) Check if lines in this pattern are missing.
MP520_QSG_US.book Page 53 Thursday, May 31, 2007 5:55 PM 2 The confirmation screens for white streaks and missing lines are displayed alternately. Select the pattern that is closer to the nozzle check pattern that you printed. z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. The LCD returns to the Maintenance screen. z If Lines Are Missing or White Streaks Are Present (1) Select Also B and press the OK button. The cleaning confirmation screen is displayed.
MP520_QSG_US.book Page 54 Thursday, May 31, 2007 5:55 PM Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
MP520_QSG_US.book Page 55 Thursday, May 31, 2007 5:55 PM Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.
MP520_QSG_US.book Page 56 Thursday, May 31, 2007 5:55 PM Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position. 1 2 3 4 Make sure that the machine is turned on, open the Front Tray, and extend the Output Paper Support. Load two sheets of A4 or Letter-sized plain paper in the Rear Tray or Front Tray. Press the Paper Feed Switch to select the paper source where you have loaded paper.
MP520_QSG_US.book Page 57 Thursday, May 31, 2007 5:55 PM 5 Adjust the print head position. (1) Check the printed patterns and use the [ or ] button to input the number of the least noticeable pattern in column A. (2) Repeat the same procedure until you finish inputting the pattern number for columns B to K, then press the OK button. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.
MP520_QSG_US.book Page 58 Thursday, May 31, 2007 5:55 PM (4) Check the printed patterns and use the [ or ] button to input the number of the pattern in columns L and M that has the least noticeable horizontal streaks, then press the OK button. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.
MP520_QSG_US.book Page 59 Thursday, May 31, 2007 5:55 PM Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine. Caution z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components.
MP520_QSG_US.book Page 60 Thursday, May 31, 2007 5:55 PM Cleaning the Platen Glass and Document Cover Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine. Important The inner side of the Document Cover (white sheet) (A) is easily damaged, so wipe it gently. Note If the Document Cover comes off, see “The Document Cover Comes Off” on page 87 and attach it.
MP520_QSG_US.book Page 61 Thursday, May 31, 2007 5:55 PM Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. z Cleaning the Paper Feed Roller of the Rear Tray Cleaning the paper feed roller of the Rear Tray will wear the roller, so perform this only when necessary. 1 2 Make sure that the machine is turned on, and then remove any paper from the Rear Tray and Front Tray. Clean the paper feed roller. (1) Press the HOME button.
MP520_QSG_US.book Page 62 Thursday, May 31, 2007 5:55 PM z Cleaning the Paper Feed Roller of the Front Tray 1 2 Turn off the machine. Load five or more sheets of A4 or Letter-sized plain paper in the Front Tray. Note Paper is loaded to aid the cleaning process and will not be printed on. 3 4 Hold the Rear Cover Lever and then press to the right and pull to remove the Rear Cover. Rotate the paper feed roller toward you using a cotton swab or the like to wipe off dust or stain.
MP520_QSG_US.book Page 63 Thursday, May 31, 2007 5:55 PM 5 Reattach the Rear Cover. Hold the Rear Cover so that the Rear Cover Lever comes to the left. Align the protrusions at the right edge of the cover with the slots at the rear of the machine and press on the lever to reattach the Rear Cover. Important Press firmly on the Rear Cover on the rear of the machine until it is locked in place. If the Rear Cover is not reattached properly, paper may not be fed properly and cause paper jams.
MP520_QSG_US.book Page 64 Thursday, May 31, 2007 5:55 PM Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Important Do not perform any other operation while the bottom plate is being cleaned. 1 2 3 4 Make sure that the machine is turned on, and then remove any paper from the Rear Tray.
MP520_QSG_US.book Page 65 Thursday, May 31, 2007 5:55 PM 5 Perform bottom plate cleaning. Important Even if the Front Tray is selected as the paper source, paper will be fed from the Rear Tray. (1) Press the HOME button. The HOME screen is displayed. (2) Select Settings, then press the OK button. The Settings screen is displayed. (3) Select Maintenance, then press the OK button. The Maintenance screen is displayed. (4) Select Bottom plate cleaning, then press the OK button.
MP520_QSG_US.book Page 66 Thursday, May 31, 2007 5:55 PM Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine.
MP520_QSG_US.book Page 67 Thursday, May 31, 2007 5:55 PM Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to "Troubleshooting" in the User’s Guide on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals” on page 89.
MP520_QSG_US.book Page 68 Thursday, May 31, 2007 5:55 PM An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message Action “There are no photos in memory card.” z There are no image data saved on the memory card that can be read by this machine. z The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters.
MP520_QSG_US.book Page 69 Thursday, May 31, 2007 5:55 PM Message Action “The device may be incompatible. Remove the device and check the manual supplied with the connected device.” z A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.
MP520_QSG_US.book Page 70 Thursday, May 31, 2007 5:55 PM LCD Cannot Be Seen At All Cause The machine is not powered on or the LCD is in the screen-saver mode. Action z If the Power lamp is off The machine is not powered on. Connect the power cord and press the ON/ OFF button. The machine will power on and the LCD will display a message. z If the Power lamp is lit The LCD may be in the screen-saver mode. On the Operation Panel, press a button other than the ON/OFF button.
MP520_QSG_US.book Page 71 Thursday, May 31, 2007 5:55 PM Cannot Install the MP Drivers Cause Action If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the MP Drivers. Unable to proceed beyond the Printer Connection screen. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next.
MP520_QSG_US.book Page 72 Thursday, May 31, 2007 5:55 PM Cannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed. Action If your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed.
MP520_QSG_US.book Page 73 Thursday, May 31, 2007 5:55 PM Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result.
MP520_QSG_US.book Page 74 Thursday, May 31, 2007 5:55 PM Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 68 to identify the ink error, and then take the appropriate action depending on the error condition. The protective film is remaining. Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A).
MP520_QSG_US.book Page 75 Thursday, May 31, 2007 5:55 PM Printed Surface Is Scratched/Paper Is Smudged Cause Action Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 61. Inside of the machine is dirty. When performing duplex printing may leave some ink inside the machine, causing printouts to be smudged.
MP520_QSG_US.book Page 76 Thursday, May 31, 2007 5:55 PM Cause Paper is curled. Action For Plain Paper Turn the paper over and reload it to print on the other side. Leaving the paper loaded in the Rear Tray for a long time may cause the paper to curl. If this happens, load the paper with the other side facing up. It may resolve the problem. We recommend putting unused paper back into the package and keep them on a level surface.
MP520_QSG_US.book Page 77 Thursday, May 31, 2007 5:55 PM The Print Result Not Satisfactory When Copying Cause Action The original document is not loaded correctly. Check that the original is loaded correctly on the Platen Glass. See “Loading Original Documents” on page 6. The original document is not loaded with the side to be copied faced down. When loading the original on the Platen Glass, the side to be copied should be faced down. The original document is a printout from this machine.
MP520_QSG_US.book Page 78 Thursday, May 31, 2007 5:55 PM Cause Unnecessary print jobs are left in queue. / Computer problems. Action Restarting your computer may solve the problem. If there are any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Refer to “Opening the Printer Properties Dialog Box Directly from the Control Panel” in the User’s Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status.
MP520_QSG_US.book Page 79 Thursday, May 31, 2007 5:55 PM Machine Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 50 and perform any necessary maintenance operations. Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 68 to identify the ink error, and then take the appropriate action depending on the error condition. The protective film is remaining.
MP520_QSG_US.book Page 80 Thursday, May 31, 2007 5:55 PM Cause Paper source selection inappropriate. Action z You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When using any other type of paper, load it in the Rear Tray. z Make sure that the proper paper source is selected. If not, change the paper source using the Paper Feed Switch or the printer driver. For details, see “Changing the Paper Source” on page 12.
MP520_QSG_US.book Page 81 Thursday, May 31, 2007 5:55 PM Paper Jams Cause Paper jammed in the Paper Output Slot, the Rear Tray, or the Front Tray. Action Remove the paper following the procedure below. (1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. When printing from the Rear Tray When printing from the Front Tray z If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printer Cover) and remove it.
MP520_QSG_US.book Page 82 Thursday, May 31, 2007 5:55 PM Cause Paper jammed inside the machine at the transport unit. Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you can see the jammed paper, slowly pull the paper out. z Be careful not to touch the components inside the machine. z If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically. (3)Reattach the Rear Cover.
MP520_QSG_US.book Page 83 Thursday, May 31, 2007 5:55 PM Error Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Cause Action The machine is not ready. Confirm that the Power lamp is lit green. If the Power lamp is off, turn the machine on. While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green. If the Alarm lamp is lit orange, an error may have occurred in the machine.
MP520_QSG_US.book Page 84 Thursday, May 31, 2007 5:55 PM Cause Action Machine is not connected properly. Make sure that the USB cable is plugged in securely to the machine and the computer. z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. z There could also be a problem with the USB cable.
MP520_QSG_US.book Page 85 Thursday, May 31, 2007 5:55 PM Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device, and the actions to resolve them. Note z This section describes errors that are indicated on Canon-brand PictBridge compatible device. The error messages and operations may vary depending on the device you are using.
MP520_QSG_US.book Page 86 Thursday, May 31, 2007 5:55 PM Error Message On PictBridge Compliant Device “Printer error” Action An error requiring servicing may have occurred. (Machine’s Power lamp flashes green and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device, turn off the machine, and unplug the power cord of the machine from the power supply.
MP520_QSG_US.book Page 87 Thursday, May 31, 2007 5:55 PM The Document Cover Comes Off Cause The Document Cover was opened too hard. Action If the Document Cover is opened too hard, it may come off. Reattach it according to the following procedure. (1)Insert the protrusion on one side of the Document Cover hinge into the holder. (2)Hold the middle of the Document Cover and press down above the second protrusion as shown in the figure below to reattach the Document Cover.
MP520_QSG_US.book Page 88 Thursday, May 31, 2007 5:55 PM Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. Quick Start Guide (This guide) Read this guide when starting to use the machine.
MP520_QSG_US.book Page 89 Thursday, May 31, 2007 5:55 PM Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet. You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where “XXX” is your machine’s name).
MP520_QSG_US.book Page 90 Thursday, May 31, 2007 5:55 PM Specifications General Specifications Printing resolution (dpi) 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB 2.0 High Speed*1 / Bluetooth 1.2 (Option)*2*3 / *1 A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1).
MP520_QSG_US.book Page 91 Thursday, May 31, 2007 5:55 PM Scan Specifications (Platen Glass) Scanner driver TWAIN / WIA (Windows Vista or Windows XP only) Maximum scanning size A4/Letter, 8.5" x 11.7" / 216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 2400 dpi x 4800 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gradation (Input/Output) Gray: 16bit/8bit Color: 48bit/24bit (RGB each 16bit/8bit) Camera Direct Print (PictBridge) Paper size 4" x 6" / 101.
MP520_QSG_US.book Page 92 Thursday, May 31, 2007 5:55 PM Minimum System Requirements Note Conform to the operating system’s requirements when higher than those given here. Operating System Processor RAM Windows Vista Pentium II (including compatible processors) 300 MHz 128 MB Windows XP SP1, SP2 Pentium II (including compatible processors) 300 MHz 128 MB Mac OS X v.10.4 Intel processor PowerPC G3 256 MB Mac OS X v.10.2.8 - v.10.
MP520_QSG_US.book Page 93 Thursday, May 31, 2007 5:55 PM Additional System Requirements for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version. We recommend that you keep your system up to date with Windows Update. Browser: Help Viewer Note: The on-screen manual may not be displayed properly depending on your operating system.
MP520_QSG_US.book Page 94 Thursday, May 31, 2007 5:55 PM Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions. Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.
MP520_QSG_US.book Page 95 Thursday, May 31, 2007 5:55 PM Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine. If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine.
MP520_QSG_US.book Page 96 Thursday, May 31, 2007 5:55 PM Working around the machine Never put your hands or fingers in the machine while it is printing. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine. If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for service.
MP520_QSG_US.book Page 97 Thursday, May 31, 2007 5:55 PM Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
MP520_QSG_US.book Page 98 Thursday, May 31, 2007 5:55 PM Users in the U.S.A. Regulatory Information FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10310 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
MP520_QSG_US.book Page 99 Thursday, May 31, 2007 5:55 PM This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty.
MP520_QSG_US.book Page 100 Thursday, May 31, 2007 5:55 PM PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
MP520_QSG_US.book Page 101 Thursday, May 31, 2007 5:55 PM Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA Canon is a registered trademark of Canon Inc. ©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries.
MP520_QSG_US.
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information.
Photo All-In-One Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1101-V01 XXXXXXXX ©CANON INC.
