Network Setup Troubleshooting
Network Setup Troubleshooting This manual mainly describes problems you may encounter when setting up a network, and the possible causes and solutions. Find a description related to your problem and follow the solution. If you cannot find a description for your problem or if you encounter a problem after setup, refer to the onscreen manual: Basic Guide/Advanced Guide. • Names of functions, etc. may differ from this manual depending on your network device (router, access point, etc.) or application software.
Problems during Network Setup Easy Settings Check 4 Is the MAC address filtering enabled on the access point? The Target Access Point is Not Displayed (Detected) • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Check Set the access point to accept the MAC address of the machine.
Failed to connect to the access point. is Displayed Check Check 1 Is WEP key number 2, 3 or 4 of the access point in use? • For details on how to check the WEP key number of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set to use WEP key number 1 of the access point, or select a WEP key number by entering wireless connection settings of the machine directly.
Access point was not detected is Displayed Multiple access points with the same name exist. is Displayed Check Check The message appears when no access point is found. Refer to "The Target Access Point is Not Displayed (Detected)" on page 1. The message appears when multiple access points with the same name are found. When you have only one access point Select Use one AP only, then select the MAC address of the target access point.
Problems during Software Installation WPS Settings Cannot connect. Multiple access points are enabled. is Displayed The Machine is Not Displayed (Detected) Check Action A A The message appears when multiple access points are detected. Wait for a while, then configure the settings again. Connection failed. is Displayed Check The message appears when an error occurs. Check the access point settings, then configure WPS settings again.
Check Printer Settings dialog box is displayed Check 4 When obtaining an IP address automatically, make sure that the DHCP function of the network device (router, access point, etc.) is active. Check • For details on how to check settings of the network device, refer to the manual supplied with the network device or contact its manufacturer. The message appears when the machine cannot be detected. Activate the DHCP function of the network device, then click Update (A).
Other Troubleshooting Tips Check 4 When obtaining an IP address automatically, make sure that the DHCP function of the network device (router, access point, etc.) is active. • For details on how to check settings of the network device, refer to the manual supplied with the network device or contact its manufacturer. Activate the DHCP function of the network device, then click Back (A).
Reference Information Entering the Access Point's Wireless LAN Settings Directly on the Machine Action Enter the access point name/network name (SSID) and security setting (WEP, WPA, etc.) on the machine directly. Follow the procedure below. 1 Use the Easy-Scroll Wheel to select Settings, then press the OK button. 2 Select Wireless LAN setup, then press the OK button. 5 Select Directly enter the access point name, then press the OK button.
8-A WEP WPA/WPA2 Disable 1 2 Select the network key format. 8-B WPA/WPA2 Disable 1 • Select Characters when the network key is 5 or 13 characters. Select Hexadecimal when it is 10 or 26 characters (digits). Select the WEP key number you want to use, then press the OK button. 2 • When using AirPort, select WEP key 1 in the screen. Selecting other key numbers will disable the connection between the machine and AirPort. 3 Enter the network key, then press the OK button.
Specifying the Machine's IP Address (IPv4 only) Action 5 Select IPv4/IPv6 settings, then press the OK button. The machine's IP Address can be specified by the following procedure. 1 Use the Easy-Scroll Wheel to select Settings, then press the OK button. 6 Select IPv4, then press the OK button. 2 Select Device settings, then press the OK button. 7 Select Yes, then press the OK button. 3 Select LAN settings, then press the OK button. 8 Select Manual setup, then press the OK button.
Restoring the Machine's Default LAN Settings to Perform Setup Again Action 5 Select Yes, then press the OK button. Follow the procedure below to restore LAN settings of the machine to the default state. 1 Use the Easy-Scroll Wheel to select Settings, then press the OK button. 6 Make sure that the screen shown to the right appears. • After a while, the LAN settings screen returns. 2 Select Device settings, then press the OK button. The LAN setting of the machine is now restored to the default state.
Connection Checklist Check Check 1 Before connecting the machine, are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Configure the computer and network device. • For the procedures, refer to the manuals supplied with the computer and network device, or contact their manufacturers. Check 2 Are the machine and network device (router, access point, etc.) turned on? Turn on each device.
Check 6 Is the access point operating in IEEE802.11b or IEEE802.11g (2.4 GHz)? • For details on how to check the operating mode of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set the access point to operate in IEEE802.11b or IEEE802.11g (2.4 GHz). • For details on how to change the operating mode of the access point, refer to the manual supplied with the access point or contact its manufacturer.
Specifications General Specifications Printing 9600* (horizontal) x 2400 (vertical) resolution (dpi) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB*1 Direct Print Port: PictBridge IrDA IR*2 Bluetooth v2.0 (Option)*3 *4 *5 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11b/IEEE802.11g*6 *1 A computer that complies with Hi-Speed USB standard is required.
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