Office All-In-One series Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1147-V01 XXXXXXXX © CANON INC.
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series Office All-In-One Quick Start Guide
© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever without the express written permission. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MX850 series Office All-In-One.
Table of Contents Introduction.....................................................2 Safety Precautions .........................................3 Before Using the Machine .............................6 Included Items ................................................6 Operation Panel..............................................6 How to Navigate Menus on the LCD ..............9 Turning the Machine On and Off ..................14 Handling the Original Document...................16 Loading Printing Paper .....
Introduction This Quick Start Guide uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions.
Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine. If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine.
Working around the machine Never put your hands or fingers in the machine while it is printing. When moving the machine, carry the machine at both ends. Do not hold the Operation Panel. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine. If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for service.
Before Using the Machine Included Items Check that all the following items are in the box. If anything is missing or damaged, contact your Canon service representative.
(3) FAX button Switches the machine to fax mode. (4) SCAN button Switches the machine to scan mode. In scan mode, the machine scans a document to your computer according to the settings selected. To use this button, the machine must be connected to a computer. For details, refer to the Scanning Guide on-screen manual. (5) MEMORY CARD button Switches the machine to memory card mode.
(20) OK button Finalizes your selection for the menu or setting item. This button is also used to dismiss the error message and resume the machine’s normal operation after resolving a printing error or removing jammed paper, or to eject documents remaining in the ADF. (21) Back button Cancels operations and returns the LCD to the previous screen. (22) Feed Switch Selects the paper source. Press to switch the paper source between the Rear Tray and the Cassette.
How to Navigate Menus on the LCD You can make good use of the various functions of the machine with the menu screen and the settings screen on the LCD. This section describes how to use the menu screen and the settings screen.
Copy mode Copy menu screen Standard copy (page 35) Special copy (page 38) Two-sided copy 2-on-1 copy 4-on-1 copy Borderless copy Image repeat Collated copy Fade-restored copy Frame erase Sticker copy Maintenance/settings (page 11) Fax mode FAX menu screen Receive mode settings (page 90) FAX priority mode FAX only mode DRPD* TEL priority mode Memory reference (page 99) Print memory list Print specified document Delete specified doc.
Maintenance/settings Maintenance screen Nozzle check (page 115) Cleaning (page 117) Deep cleaning (page 118) Auto head align (page 119) Manual head align (page 120) Head alignment print (page 119) Roller cleaning (page 127) Bottom plate cleaning (page 128) Device settings screen FAX settings *1 User settings TX settings RX settings Print settings*1 Prevent paper abrasion Extended copy amount Two-sided output setting Wireless print settings*1, 2 PictBridge settings (page 55) Bluetooth settings*1, 2 LAN setti
Basic Operation on the Settings Screen You can change the print settings such as page size, media type, etc. on the settings screen either in the copy mode, in the memory card mode, in the fax mode, or when printing directly from a PictBridge compliant device. Note When printing from a computer, see “Printing from Your Computer” on page 47. When printing from a wireless communication device, refer to “Printing Photographs from a Wireless Communication Device” in the User’s Guide on-screen manual.
4 Change the setting. (1) Use the [ or ] button to change the setting. Example: Change to 4" x 6" (101 x 152) here. 5 Complete setting. (1) Press the Settings button. The LCD returns to the previous screen. Note For details on the setting Items z For the settings in the copy mode, see “Setting Items” on page 36. z For the settings in the memory card mode, see “Setting Items” on page 44. z For the settings in the fax mode, see “Changing the Print Settings” on page 96.
Turning the Machine On and Off Turn on the machine before printing. Turning on the Machine Note If preparatory operations below are not complete, follow your setup sheet and/or the Network Setup Guide to complete them. z The Print Head and ink tanks are set into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to your computer (or a compatible device). z The MP Drivers are installed. 1 Press the ON/OFF button to turn on the machine.
z Screen-saver Mode The LCD goes out if the machine is not operated for about five minutes*. * You cannot change the wait time before the LCD goes out. Note When you want to restore the display, perform any operation such as copying, faxing, or scanning, or press any button except for the ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode, the machine turns off.
Handling the Original Document This section describes how to load the original document on the Platen Glass or in the ADF. Original Document Requirements The original documents you load on the Platen Glass or in the ADF for copying, scanning, or faxing must meet these requirements: Platen Glass Document type z Paper documents z Photographs ADF Multipage documents of the same size, thickness, and weight z Books z Documents that are not suitable for the ADF Size (W x L) Max. 8.5 x 11.
Using the Platen Glass 1 2 Open the Document Cover. Load the original document with the side to be copied, scanned, or faxed facing down on the Platen Glass. Important z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass. z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg. Doing so may cause the scanner to malfunction or the Platen Glass to break.
z To scan photographs Place the photograph at least 0.4 inches / 10 mm away from and in square with the edges of the Platen Glass. (B) 0.4 inches / 10 mm (B) (B) When setting two or more photographs at the same time, place them at least 0.4 inches / 10 mm apart from each other. (C) 0.4 inches / 10 mm (C) (C) (C) (C) Note z If photographs are placed closer, they may be scanned as a single image. For details, refer to the Scanning Guide on-screen manual.
Using the ADF Note Set a document on the Platen Glass if you want to scan it at optimum quality. 1 2 3 4 Remove any documents from the Platen Glass. Open the Document Tray. Load the original document with the side to be copied, scanned, or faxed facing up in the ADF. Adjust the Document Guides to match the document width. Note Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the Document Tray.
Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette. Note z At purchase, the machine is set to feed from the Cassette. If you are printing without changing paper source settings, load paper in the Cassette. For details on loading paper, see “Loading Paper” on page 26. z Do not place any objects in front of the machine. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality.
Paper Handling z Recommended Paper and Requirements Media Type Model*1 Paper Load Limit Rear Tray Cassette Plain Paper*2 — Approx. 150 sheets Envelopes*3 — Super White Paper High Resolution Paper*3 Paper Output Tray Load Limit Machine Setting Printer Driver Setting Approx.
*2 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half. *3 Available only when printing from your computer. *4 We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.
z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter, etc. Hints for Handling the Paper Sources This machine offers two paper sources to load printing paper; the Rear Tray (A) and the Cassette (B). (A) (B) Here are some hints for handling these paper sources according to how you are using them. Note z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray. See “Paper Handling” on page 21.
z If You Print Regularly on Photo Paper as well as on Plain Paper If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and plain paper in the Cassette. This way, you can switch the paper source according to the type of paper just by pressing the Feed Switch. You can also specify the type and size of paper to be fed from the Cassette using the printer driver.
Changing the Paper Source Each time you press the Feed Switch, the paper source to be used switches between the Rear Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.
Loading Paper Important z Load A4, Letter, or Legal-sized plain paper when receiving faxes. Legal-sized paper can only be loaded in the Rear Tray. z You cannot print on postcards affixed with photos or stickers. z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed. (A) (B) Note z We recommend using genuine Canon photo media when printing photographs.
2 Prepare to load paper. (A) (1) Open the Rear Tray Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (1) (2) Open the Paper Output Tray. Press the Open button to open the Paper Output Tray. (3) Open the Output Tray Extension. (4) (2) (3) (4) Press the Feed Switch so that the Rear Tray lamp (A) lights. Note You can also select the paper source with the printer driver.
z Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See “Paper Handling” on page 21. Important z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may cause paper discoloration due to natural aging.
4 Insert the Cassette into the machine. Push the Cassette all the way into the machine. 5 Open the Paper Output Tray. (1) Open the Paper Output Tray. Press the Open button to open the Paper Output Tray. (2) Open the Output Tray Extension. (3) Press the Feed Switch so that the Cassette lamp (B) lights. (B) (3) Note (1) (2) You can also select the paper source with the printer driver. For details, refer to the PC Printing Guide onscreen manual.
Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope. With proper printer driver settings, the address will be printed according to the direction of envelope. Important z You need to print from the computer to print on envelopes.
2 Load the envelopes. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. Note (B) (2) (1) (3) Make sure that the Cover Guide is set upright when you load envelopes in the Rear Tray. (2) Pinch the Paper Guide and slide it against the left side of the envelope. (A) (A) Printing orientation (B) Make sure the flaps are folded.
z Loading Envelopes in the Cassette 1 Prepare the envelopes. See “Prepare the envelopes.” on page 30. 2 Load the envelopes. (A) (1) Align the envelope stack against the right side of the Cassette. Load with the address side facing DOWN. The flap of the envelope will appear facing UP on the left side. Up to 5 envelopes can be loaded at once. (1) (2) Slide the Paper Guides against the sides of the envelope. (2) (A) Make sure the flaps are folded.
Loading Small-Sized Paper You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers. Important Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed. (A) (B) Note Load Credit card-sized paper in the Rear Tray. z Loading Small-Sized Paper in the Rear Tray (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP.
z Loading Small-Sized Paper in the Cassette (1) Align the paper stack against the right side of the Cassette with the print side facing DOWN. (2) Slide the Paper Guides against the sides of the paper stack. (1) (2) (3) Press the Feed Switch so that the Cassette lamp lights. Note You can also select the paper source with the printer driver. For details, refer to the PC Printing Guide onscreen manual. (3) (4) Specify the page size and media type settings according to the loaded paper.
Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copying” in the User’s Guide on-screen manual. 1 Turn on the machine. See “Turning the Machine On and Off” on page 14. 2 3 Press the COPY button to select the copy mode if another mode has been selected. Load paper. See “Loading Printing Paper” on page 20. 4 Load the original document on the Platen Glass (A) or in the ADF (B). See “Handling the Original Document” on page 16.
Setting Items Press the Settings button in the copy mode to change the copy settings such as page size, media type, and print quality. Note z To change the tab, use the { or } button to select the tab and use the [ or ] button. z Depending on the functions, some setting items cannot be specified in combination. z The settings of the page size, media type, and print quality are retained even if the machine is turned off. z Tab 1 You can specify the settings of the printing paper, print quality, etc.
(5) Auto intensity Specify whether the intensity is adjusted automatically when copying originals loaded on the Platen Glass. When Auto intensity ON is selected, Auto will be displayed in the intensity slide bar on the copy screen. Important You can change the intensity by pressing the [ or ] button even when Auto intensity ON is selected. To enable the auto intensity adjustment again, move the cursor to the center of the slide bar.
Using Useful Copy Functions For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.
Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine. Memory cards that can be directly inserted into the Card Slot: z SD Secure Digital memory card z SDHC memory card z MultiMediaCard z Compact Flash (CF) Card Supports Type I/II (3.
Printable Image Data This machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant digital cameras (Exif ver. 2.2/2.21 compliant). Note Compatible image types are limited to JPEG and TIFF only. Other image or movie types such as RAW images cannot be printed. Inserting the Memory Card Caution When a memory card is inserted into the Card Slot, the Access lamp (A) is lit. When the Access lamp is flashing, the machine is accessing to the memory card.
4 Insert only one memory card into the Card Slot. z How to insert Insert a memory card with the labeled side facing to the right. Card Type Inserting Card z Compact Flash (CF) Card z Microdrive Insert into the left Card Slot. The Access lamp lights up. z xD-Picture Card*1 z SD Secure Digital memory card Insert into the right Card Slot. z SDHC memory card z miniSD Card*1 z microSD Card*2 The Access lamp lights up.
Removing the Memory Card 1 2 Open the Card Slot Cover. Make sure that the Access lamp is lit, then remove the memory card. Hold the part of the memory card that is sticking out to remove it from the machine. Do not remove the memory card while the Access lamp is flashing. Important The Access lamp flashes while the machine is reading or writing data from/to the memory card. Removing the memory card or turning off the machine while the Access lamp is flashing may damage the data saved on the memory card.
5 Start printing. (1) Use the { or } button or the Numeric buttons to specify the number of copies. (2) Confirm the paper source, page size, media type, and other settings. To change the paper source, press the Feed Switch. See “Changing the Paper Source” on page 25. To change other settings, press the Settings button. See “Setting Items” on page 44. (1) (2) (3) Press the Color button.
Setting Items Press the Settings button in the memory card mode to change the print settings such as page size, media type, and print quality. Note z To change the tab, use the { or } button to select the tab and use the [ or ] button. z Depending on the functions, some setting items cannot be specified in combination. z The print settings are retained even if the machine is turned off. z Tab 1 You can specify the settings of the printing paper, bordered/borderless print, date/file no., etc.
z Tab 2 You can optimize photos with the functions below. (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (6) Auto image fix When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.
Printing by Using the Photo Index Sheet 1 Turn on the machine, and load A4 or Letter-sized plain paper. See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20. 2 3 4 Make sure that the proper paper source is selected. Press the MEMORY CARD button. Insert a memory card into the Card Slot. See “Inserting the Memory Card” on page 40. 5 6 7 8 Use the [ or ] button to select Photo Index Sheet, then press the OK button.
Printing from Your Computer This section describes procedure for basic printing. Note When printing photographs taken by your digital camera, you can perform Borderless Printing in easy steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM. Easy-PhotoPrint EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the print information recorded at the time of shooting to achieve higher print quality.
Printing with Macintosh 1 Turn on the machine and load the paper in the machine. See “Turning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20. 2 3 4 5 6 7 8 9 Create a document or open a file to print using appropriate application software. Select Page Setup on the application software’s File menu. Make sure that your machine’s name is selected in Format for. Select the page size of the loaded paper in Paper Size. Click OK. Select Print on the application software’s File menu.
Scanning Images You can scan images from the machine to a computer without printing them and save them in popular image types, such as JPEG, TIFF, bitmaps, or PDF. The scanned data can be sent to one of the computers connected over a network as well as to a computer connected via USB. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods You can select from the various scanning methods.
Scanning Using the Operation Panel on the Machine 1 (Macintosh only) Prepare your computer before scanning. This operation is not necessary for Mac OS X v.10.4.x. For details, refer to “Scanning Methods” in the User’s Guide on-screen manual. 2 Turn on the machine. See “Turning the Machine On and Off” on page 14. 3 Load the original document on the Platen Glass or in the ADF. See “Handling the Original Document” on page 16. 4 5 6 Press the SCAN button.
Printing Photographs Directly from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the device’s manufacturer, and print recorded images directly without using a computer.
2 Connect the PictBridge compliant device to the machine. Note Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the machine. Perform necessary operations on the PictBridge compliant device before connecting it to this machine according to instructions given in the device’s instruction manual.
About PictBridge Print Settings Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instructions given in the instruction manual of your PictBridge compliant device. Note z In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.
*7 Exclusively used to print photo stickers. When printing on sticker paper, select 4" x 6" / 10 x 15 cm for Paper size and Photo for Paper type. Do not set Layout to Borderless. z Layout Setting Various layout options are available. z Bordered/Borderless: You can select whether or not to print an image with a border. z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.
z Trimming Setting You can select an area to print. Setting on the Machine This section describes the PictBridge print settings on the machine. Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine. z Displaying the PictBridge Settings Screen and Specifying the Settings Note When a PictBridge compliant device is connected to the machine, the PictBridge settings screen can also be displayed by pressing the Settings button.
z Setting Items No. Setting Item Description Corresponding Setting of PictBridge Compliant Devices*1 (1) Page size Select the page size, when printing directly from a PictBridge compliant device. Paper size (2) Media type Select the media type, when printing directly from a PictBridge compliant device. Paper type (3) Print quality Select the print quality, when printing directly from a PictBridge compliant device. – (4) Border Select bordered or borderless print.
Faxing Preparing the Machine for Fax Typical examples of connecting the machine are described below. The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly. Important If the Power Disconnects Unexpectedly If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as all documents stored in memory will be lost. User data and speed dialing settings are retained.
Important Do not connect the machine and external devices in parallel to the same telephone line using a distribution adapter (B). The machine may not operate properly. (B) z Connecting a Telephone or Answering Machine via a Computer (B) (A) (A) Computer (B) Telephone or answering machine Note Before connecting a telephone or answering machine, remove the Telephone connector cap.
Methods of Connecting to the Various Lines The following are some basic connection schemes that apply when you are connecting to a nonanalog telephone line. These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.
Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN or xDSL connections, contact the telephone company or service provider to confirm your line type. Note z Rotary pulse is not supported depending on the selected country in the Country select menu. The Telephone line type menu will not be displayed in such country.
(2) Use the { or } button to select User settings, then press the OK button. The User settings screen is displayed. 4 Display the Telephone line type screen. (1) Use the { or } button to select Telephone line type, then press the OK button. The Telephone line type screen is displayed. 5 Select the telephone line type. (1) Use the { or } button to select the telephone line type, then press the OK button. Rotary pulse: Suitable for pulse dialing. Touch tone: Suitable for tone dialing.
Registering Sender Information A fax you receive may have information, such as the sender’s name or the company name, the sender’s phone or fax number, and the date and time of the transmission, printed in small type at the top of each page. Such sender information is called Transmit Terminal Identification, or TTI. You can register the TTI in this machine, so that the recipient of the fax will know who sent it, and when it was sent.
Guidelines for Entering Numbers, Letters, and Symbols The following characters are assigned to the Numeric buttons. Button Uppercase letter mode Lowercase letter mode Number mode 2 ABCÅÄÁÀÃÂÆÇ abcåäáàãâæç 2 3 DEFËÉÈÊ defëéèê 3 4 GH I Ï Í Ì Î gh i ï í ì î 4 5 JKL jkl 5 6 MNOÑØÖÓÒÕÔ mnoñøöóòõô 6 7 PQRSÞ pqrsþ 7 8 TUVÜÚÙÛ tuvüúùû 8 9 WXYZÝ wxyzý 1 1 9 0 0 -.
z To delete an entire entry: Press and hold the [ button. Entering the Date and Time Note z Three date display formats are available: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY. For details on the date format settings, refer to “Date display” in “Device Settings” of the User’s Guide on-screen manual. z When the machine is connected to a computer with the MP Drivers installed, the date and time setting will be copied from the computer to the machine.
5 Enter the date and time. (1) Use the Numeric buttons to enter the date and time (in 24-hour format), then press the OK button. Enter only the last two digits of the year. Note If you misentered the date and time, press the [ or ] button to move the cursor under the number to enter the correct number. 6 Press the OK button to finalize your setting. The display returns to the User settings screen.
4 Display the Summer time setting screen. (1) Use the { or } button to select Summer time setting, then press the OK button. The Summer time setting screen is displayed. 5 Enable summer time. (1) Use the { or } button to select ON to enable summer time, then press the OK button. To disable summer time, select OFF. 6 Set the date and time that summer time starts. (1) Use the { or } button to select Start date/time, then press the OK button.
(3) Use the { or } button to select the week when summer time starts, then press the OK button. (4) Use the { or } button to select the day of the week when summer time starts, then press the OK button. (5) Use the Numeric buttons to enter the time (in 24-hour format) when summer time starts, then press the OK button. Precede single digits with a zero. The summer time start date/time is set. 7 Set the date and time that summer time ends.
(2) Use the { or } button to select the month when summer time ends, then press the OK button. (3) Use the { or } button to select the week when summer time ends, then press the OK button. (4) Use the { or } button to select the day of the week when summer time ends, then press the OK button. (5) Use the Numeric buttons to enter the time (in 24-hour format) when summer time ends, then press the OK button. Precede single digits with a zero. The summer time end date/time is set.
Registering Your Fax/Telephone Number and Name (Sender Information) Important Before sending a fax, be sure to enter your fax/telephone number in Unit TEL in the Unit name/ TEL registr. screen. (for US only) 1 Display the FAX menu screen. (1) Press the FAX button, then press the Menu button. The FAX menu screen is displayed. 2 Display the Device settings screen. (1) Use the [ or ] button to select Maintenance/settings, then press the OK button. The Maintenance/settings screen is displayed.
Note For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63. 6 Enter your fax/telephone number. (1) Use the Numeric buttons to enter your fax/telephone number (max. 20 digits, including spaces). To enter a plus sign (+) before the number, press the # button. Note z For details on how to enter or delete numbers, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63.
Registering Recipients for the Speed Dial Speed dial allows you to dial fax/telephone numbers by simply pressing a few buttons. The following speed dial methods are available: z One-touch Speed Dial Register a fax/telephone number for one-touch speed dial. To dial the number, simply press the One-Touch Speed Dial button (01 to 08) assigned that number. You can register up to eight destinations. z Coded Speed Dial Register a fax/telephone number for coded speed dial.
4 Register the recipient’s name and number to a one-touch speed dial. (1) Use the { or } button to select an unoccupied one-touch speed dial (01 to 08), then press the OK button. Note You can also select a button by pressing the One-Touch Speed Dial button (01 to 08). (2) Use the Numeric buttons to enter a name for the one-touch speed dial (max. 16 characters, including spaces), then press the OK or } button. (3) Use the Numeric buttons to enter the fax/telephone number (max.
Registering Coded Speed Dial Before you can use coded speed dial, you need to register the recipients’ numbers. 1 Display the FAX menu screen. (1) Press the FAX button, then press the Menu button. The FAX menu screen is displayed. 2 Display the TEL number registration screen. (1) Use the [ or ] button to select TEL number registration, then press the OK button. The TEL number registration screen is displayed. 3 Display the Coded speed dial screen.
(3) Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for Korea), including spaces) you want to register. Note z For details on how to enter or delete characters or numbers, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63. z Press the Redial/Pause button to enter a pause. z Press the Tone ( ) button to enter a tone. 5 Press the OK button to finalize registration.
(2) Use the { or } button to select One-touch or Coded speed dial, then press the OK button. Note You can register a group either under an unoccupied one-touch speed dial or coded speed dial code. 4 Select a one-touch speed dial or coded speed dial code under which you want to register the group. z To register a group under a one-touch speed dial: (1) Use the { or } button to select an unoccupied one-touch speed dial (01 to 08), then press the OK button.
Note z For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters, and Symbols” on page 63. z Groups will appear on the Group dial list by the names you enter in this step. 6 Enter the one-touch speed dial or coded speed dial code you want to register in the group. z To enter a one-touch speed dial entry: Press the One-Touch Speed Dial button (01 to 08).
Note If Group dial is selected, the screen to select One-touch or Coded speed dial is displayed. See “Registering Group Dial” on page 74. 4 Select a number to change. z To change a one-touch speed dial: Use the { or } button to select a one-touch speed dial (01 to 08) to change, then press the OK button. z To change a coded speed dial: Use the Numeric buttons or the {, }, [, or ] button to select a coded speed dial code to change, then press the OK button.
4 Select a number to delete. z To delete a one-touch speed dial: Use the { or } button to select a one-touch speed dial (01 to 08) to delete, then press the OK button. z To delete a coded speed dial: Use the Numeric buttons or the {, }, [, or ] button to select a coded speed dial code to delete, then press the OK button.
4 Select the speed dial to print the list. (1) Use the { or } button to select Telephone number list, then press the OK button. The Telephone number list screen is displayed. (2) Use the { or } button to select One-touch speed dial, Coded speed dial, or Group dial, then press the OK button. 5 Print the speed dial list.
Sending Faxes Flow of Sending Faxes The operation flow of sending faxes is as follows. Important A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling. Step 1 Load the original to send on the Platen Glass or in the ADF. See “Handling the Original Document” on page 16.
Before Sending Faxes z Adjusting the Image Quality (Fax resolution) You can adjust the image quality (fax resolution) of the original you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of original you are sending. 1 2 3 4 Press the FAX button, then press the FAX Quality button. Use the { or } button to select FAX resolution.
Sending Faxes This section describes methods of sending faxes and dialing functions of the machine. z Sending a Fax using the Numeric Buttons z Sending a Fax after Speaking on Telephone z Sending a Fax using the Speed Dial z Sending Same Documents to Several Recipients (Sequential Broadcasting) z Preparing for Faxing 1 2 Turn on the machine. Load the original on the Platen Glass or in the ADF. Important When sending a double-sided document, set the document on the Platen Glass.
(2) Press the same button as you pressed in step 2. Note If you pressed the Black button in step 2, a colored original will be sent in black & white. (3) Repeat the procedure from steps (1) to (2) to scan all pages of the document. (4) Press the OK button. The machine starts sending. z When the document was loaded in the ADF: The machine scans the document automatically and starts sending. Note z To cancel sending a fax, press the Stop/Reset button.
Important Color sending is available only when the recipient’s fax machine supports color faxing. 6 Hang up the handset. Note z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD. z If documents remain in the ADF after pressing the Stop/Reset button during scanning, “Document in ADF. Press OK to discharge document.” appears on the LCD.
z Sending a Fax using the Speed Dial Registering fax or telephone numbers in speed dials enables you to send faxes easily. 1 Dial the recipient’s number. z To send using the one-touch speed dial: Press the One-Touch Speed Dial button (01 to 08) assigned the number you want to dial. z To send using the coded speed dial: Press the Coded Dial button, use the Numeric buttons or the {, }, [, or ] button to enter the two-digit code (00 to 99) assigned the number you want to dial, then press the OK button.
1 Enter the recipients’ numbers one by one using the Numeric buttons or speed dial. z When using One-touch speed dial: Press the One-Touch Speed Dial button (01 to 08) assigned the number you want to dial. z When using Coded speed dial: Press the Coded Dial button, use the Numeric buttons or the {, }, [, or ] button to enter the two-digit code (00 to 99) assigned the number you want to dial, then press the OK button.
Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Manual redialing and Automatic redialing. z Automatic Redialing When sending a document and the recipient’s line is busy, the machine will redial the number after a specified interval. Automatic redialing is enabled by default.
Using Useful Sending Functions Using the Information Services You can use many information services such as banks, airline reservations, or hotel reservations. These services require tone dialing for their services, so that you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Important To use information services, you need to contract with the service providers. For details, contact the service providers.
4 When the recorded message for the information service answers, press the Tone ( ) button to switch to tone dialing. Note When you talk to him/her, lift the handset of the telephone connecting to the machine. 5 6 Use the Numeric buttons to press the number by following the message. Press the Hook button to finish using the service. z Using the Telephone Connecting to the Machine 1 2 3 4 Press the FAX button. Lift the handset of the telephone. Use the telephone to dial the information service.
Receiving Faxes Flow of Receiving Faxes The operation flow of receiving faxes is as follows: Step 1 Select a receive mode. See “Selecting a Receive Mode” on page 90. Step 2 Load A4, Letter, or Legal-sized paper. See “Loading Printing Paper” on page 20. Step 3 Confirm the paper settings and adjust them as needed. See “Changing the Print Settings” on page 96. Important z The machine cannot receive faxes when the power is turned off. Press the ON/OFF button to turn the power on.
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and Want to Receive Faxes Automatically: Select FAX priority mode. (B) (A) (C) (A) Incoming call (B) Voice call: The machine will ring. Pick up the handset to answer the call. (C) Fax: The machine receives faxes automatically. Note z The machine does not ring when it receives faxes. It also takes a little time until the machine rings when the call was a voice call. If you want it to ring immediately, set to TEL priority mode.
z If You Are Using a Single Telephone Line for Faxes and Voice Calls and Use Voice Calls More Frequently: Select TEL priority mode. (B) (C) (A) (D) (A) Incoming call (B) Voice call: The telephone will ring. Pick up the handset to answer the call. (C) Fax: The telephone will ring. If you pick up the handset and hear the fax tone, press the FAX button, then press the Color or Black button to receive the fax.
z If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service with Your Telephone Company (US and Canada only): Select DRPD. (B) (C) (A) (A) Incoming call: The machine judges whether call is voice or fax by the ringing pattern. In the meanwhile the telephone rings. (B) Voice call: The telephone continues to ring. Pick up the handset to answer the call. (C) Fax: The fax is received automatically when the machine detects the registered fax ring pattern.
Setting the Receive Mode 1 Display the FAX menu screen. (1) Press the FAX button, then press the Menu button. The FAX menu screen is displayed. 2 Display the Receive mode settings screen. (1) Use the [ or ] button to select Receive mode settings, then press the OK button. The Receive mode settings screen is displayed. 3 Select a receive mode. (1) Use the { or } button to select a receive mode, then press the OK button. (2) Press the Back button to exit the FAX menu screen.
Setting the DRPD Ring Pattern (US and Canada only) If you subscribe to a Distinctive Ring Pattern Detection service with your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Changing the Print Settings The machine prints received faxes to paper from the specified paper source. You can change the paper settings for printing faxes using the Operation Panel. Set them according to the loaded paper properly. Important z Load Legal-sized paper in the Rear Tray. Only A4 or Letter-sized paper can be fed from the Cassette. z If paper of size other than A4, Letter, or Legal is loaded, the received faxes are stored in memory, then “Check the page size and press OK.” will be displayed.
(2) The paper type is set to Plain paper. (3) Select the fax paper source from Cassette, Rear tray, or Auto feed switch. Note z When Auto feed switch is selected, paper feeds from the paper source specified by the Feed Switch. If there is no paper in the specified paper source, the machine automatically switches to the other paper source. z When 8.5" x 14" (215 x 355) is selected as the page size, you cannot select a paper source other than Rear tray. 5 Press the Settings button.
Using Useful Receiving Functions Memory Receiving If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically. z Ink has run out while receiving a fax: replace the ink tank. Note You can set to print received faxes forcibly even if an ink has run out.
Document Stored in Memory In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory: z Ink has run out while receiving a fax. z Paper has run out while receiving a fax. z Paper other than A4, Letter, or Legal-sized paper is loaded. z OFF is selected for Auto print received. z You pressed the Stop/Reset button to cancel printing of a received fax. Important If you disconnect the power cord, all the documents stored in memory are deleted.
4 Print a specified document or the memory list. z To print a specified document (1) Use the { or } button to select Print specified document, then press the OK button. (2) Use the { or } button to select the transaction number (TX/RX NO.) of the document you want to print, then press the OK button. Note The date and time of transaction and fax/telephone number, and the transaction number are displayed on a list screen of documents stored in memory.
(4) Press the Back button or the Stop/Reset button to close the screen. To print other documents, repeat the procedure from steps (2) to (3). z To print the memory list (1) Use the { or } button to select Print memory list, then press the OK button. (2) Use the { or } button to select Yes, then press the OK button. The list of documents stored in memory is printed. Note z If there are no documents stored in memory, “There is no document in memory.
4 Use the { or } button to select the transaction number (TX/RX NO.) of the document you want to delete, then press the OK button. 5 Use the { or } button to select Yes, then press the OK button. 6 Press the Back button or the Stop/Reset button to close the screen. To delete other documents, repeat the procedure from steps 4 to 5.
Summary of Reports and Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Report Or List Description Activity report Shows recent fax transactions performed by your machine. See “Activity Report” on page 103. One-touch speed dial list Lists the numbers and names registered for one-touch speed dial. See “Printing a List of the Registered Destinations” on page 78.
3 Display the Print reports/lists screen. (1) Use the [ or ] button to select Print reports/lists, then press the OK button. The Print reports/lists screen is displayed. 4 Print the Activity report. (1) Use the { or } button to select Activity report, then press the OK button. (2) Use the { or } button to select Yes, then press the OK button. The Activity report is printed.
4 Print the User’s data list. (1) Use the { or } button to select User’s data list, then press the OK button. (2) Use the { or } button to select Yes, then press the OK button. The User’s data list is printed. Other Lists z TX Report Your machine can print a TX (transmission) report after sending a document, confirming whether the transmission was completed successfully. At purchase, TX reports are set to print only when there was a transmission error.
No. Cause Action #022 Try again. The fax/telephone number registered to the one-touch speed dial or coded speed dial is wrong. Check the recipient’s fax/telephone number, correct the fax/telephone number registered to one-touch speed dial or coded speed dial, and then send the document again. #037 Memory is full. The machine could not send a document because its memory is full. Resend the document after deleting contents in memory. See “Deleting a Document in Memory” on page 101.
Routine Maintenance Replacing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See “An Error Message Is Displayed on the LCD” on page 133 and confirm how to handle it. When printing from your computer, error messages appear on your computer screen as well.
Ink has run out. See ““The ink has run out. Replace the ink tank.”” on page 134 and take appropriate action. (B) (B) Empty ink tank. z With the Ink Lamps You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash. z Ink lamp is on The ink tank is correctly set and there is enough ink remaining to print. z Ink lamp is flashing Flashing slowly (at around 3-second intervals) ......Repeats Ink is low.
Replacing Ink Tanks When ink tanks run out of ink, replace them using the following steps. Important Handling Ink z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed. z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog.
3 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area. z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables. Note z Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.
5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (H) (1) (H) Make sure the position of the tank matches the label. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. Important Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed. (3) 6 (2) Close the Inner Cover. Note Make sure that the Inner Cover is closed.
7 Gently close the Scanning Unit (Printer Cover). Caution z Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught. z Do not hold the LCD. Note z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An Error Message Is Displayed on the LCD” on page 133. z When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically.
Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. Note z Ink may blur depending on the paper in the following cases: – Printed area is traced with a highlight pen or paint-stick – Printed area is stained with water or sweat z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 114.
When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory, performing Print Head Alignment may improve print quality.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Note Make sure that the Inner Cover is closed. 1 2 Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette. Open the Paper Output Tray, and then open the Output Tray Extension. (1) Press the Open button to open the Paper Output Tray. (2) Open the Output Tray Extension.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary. Note If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See “Replacing an Ink Tank” on page 107. 1 Check the nozzle check pattern you printed. (1) (2) (1) Check if lines in this pattern are missing. (A) (B) (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern.
z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. You do not need to perform Print Head Cleaning. The LCD returns to the Maintenance screen. z If Lines Are Missing or White Streaks Are Present (1) Select Also B and press the OK button. You need to perform Print Head Cleaning again. The cleaning confirmation screen is displayed. (2) Use the { or } button to select Yes, then press the OK button to start Print Head Cleaning. See “Print Head Cleaning” on page 117.
(5) Use the { or } button to select Yes, then press the OK button. Print Head Cleaning starts. Do not perform any other operations until Print Head Cleaning finishes. This takes about 1 minute. The pattern print confirmation screen is displayed. (6) Use the { or } button to select Yes, then press the OK button. The nozzle check pattern is printed. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See “Examining the Nozzle Check Pattern” on page 116.
(4) Use the { or } button to select Deep cleaning, then press the OK button. The confirmation screen is displayed. (5) Use the { or } button to select Yes, then press the OK button. Print Head Deep Cleaning starts. Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 2 minutes. The pattern print confirmation screen is displayed. (6) Use the { or } button to select Yes, then press the OK button. The nozzle check pattern is printed.
3 Adjust the print head position. (1) Press the Menu button. (2) Use the [ or ] button to select Maintenance/settings, then press the OK button. The Maintenance/settings screen is displayed. (3) Use the [ or ] button to select Maintenance, then press the OK button. The Maintenance screen is displayed. (4) Use the { or } button to select Auto head align, then press the OK button. The confirmation screen is displayed. .
(4) Use the { or } button to select Manual head align, then press the OK button. The confirmation screen is displayed. Note If you select Head alignment print, the machine exits the process after printing the current head position adjustment values. (5) Use the { or } button to select Yes, then press the OK button. The print head alignment pattern is printed.
(2) Repeat the same procedure until you finish inputting the pattern number for columns B to G, then press the OK button. (3) Confirm the displayed message and press the OK button. The second pattern is printed. 6 Look at the second printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column H that has the least noticeable vertical streaks.
7 Look at the third printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column P that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns Q to V, then press the OK button. For columns U and V, the best patterns will be smooth and have no streaks in the border indicated by the arrows.
8 Look at the fourth printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column a that has the least noticeable horizontal streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.
Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine. Caution z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components.
With a clean, soft, lint-free cloth, wipe the Platen Glass (B), the inner side of the Document Cover (white sheet) (A), the glass of the ADF (C), and the inner side of the ADF (white area) (D) gently. Make sure not to leave any residue, especially on the Platen Glass. (D) (A) (C) (B) Cleaning the ADF Caution z Be sure to turn off the power and disconnect the power cord before cleaning the machine.
3 4 5 With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A). (A) After wiping, close the Document Feeder Cover by pushing it until it clicks into place. Close the Document Tray. Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.
7 Repeat (4) and (5) in step 3 three times. The paper cleans the paper feed roller as it feeds through the machine. If the problem is not resolved, turn off the machine, disconnect the power cord, and then wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.
4 Load only this sheet of paper in the Rear Tray with the open side to the front. (A) (A) Load the paper after unfolding it. 5 Perform bottom plate cleaning. (1) Press the Menu button. (2) Use the [ or ] button to select Maintenance/settings, then press the OK button. The Maintenance/settings screen is displayed. (3) Use the [ or ] button to select Maintenance, then press the OK button. The Maintenance screen is displayed.
Cleaning the Protrusions Inside the Machine Caution z Be sure to turn off the power and disconnect the power cord before cleaning the machine. z The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine’s memory. z The machine cannot receive faxes when the power is turned off. z If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.
Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals” on page 168.
If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. The message may vary depending on the version of your operating system.
An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message “The ink may have run out. Replacing the ink tank is recommended.” U041 Action If the lamp on the ink tank is flashing, ink may have run out. Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the OK button with the ink tank installed. Then printing can continue.
Message Action “The following ink tank cannot be recognized.” U043 U140 U150 z The ink tank is not installed. Install the ink tank. See “Replacing an Ink Tank” on page 107. z The ink tank is not compatible with this machine. (The lamp on the ink tank is off.) Install an appropriate ink tank. See “Replacing an Ink Tank” on page 107. z An Ink tank error has occurred. (The lamp on the ink tank is off.) Replace the ink tank. See “Replacing an Ink Tank” on page 107. “The ink has run out.
Message Action “Auto head align has failed. Press OK and repeat operation. ” Possible causes are as follows: z Print Head nozzles are clogged. Press the OK button to dismiss the error message, and print the nozzle check pattern to check the status of the Print Head. See “Printing the Nozzle Check Pattern” on page 115 and “Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned” on page 142. z Paper of size other than A4 or Letter is loaded in the Rear Tray.
Message Action “Document size is too long. Redo operation after checking document on ADF and pressing OK.” The document is too long or is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. When the error is cleared, make sure that the document you are loading meets the machine’s requirements before redoing the operation. See “Original Document Requirements” on page 16 and “Document Jams in the ADF” on page 152. “Document size not suitable for twosided scanning.
Message “Received in memory.” Action If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically. z Ink has run out while receiving a fax: replace the ink tank. See “Replacing an Ink Tank” on page 107. Note You can set to print the received fax forcibly even if an ink has run out.
LCD Cannot Be Seen At All Cause The machine is not powered on or the LCD is in the screen-saver mode. Action z If all the lamps on the Operation Panel are off The machine is not powered on. Connect the power cord and press the ON/ OFF button. The machine will power on and the LCD will display a message. z If one of the mode buttons (e.g., the COPY button) is lit The LCD may be in the screen-saver mode. On the Operation Panel, press a button other than the ON/OFF button. See “Screen-saver Mode” on page 15.
Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers. In Windows Vista, “The printer is not detected. Check the connection.” may be displayed depending on the computer you use. In this case, wait for a while.
Cause Installation procedure not followed correctly. Action Follow the procedure described in your setup sheet or the Network Setup Guide for proper installation. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide on-screen manual.
Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.
Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action The media is loaded with the wrong side facing upwards. When using paper with one printable surface, make sure that the paper is loaded in the Rear Tray with the printable side facing up or in the Cassette with the printable side facing down. Printing on the wrong side may cause unclear prints or prints with reduced quality.
Printed Surface Is Scratched/Paper Is Smudged Cause Action Printing on inappropriate type of paper. z Check to see if the paper you are printing on is not too thick or curled. See “Paper Handling” on page 21 to make sure that the paper you are using is suitable. If the paper is curled, see “Paper is curled.” on page 143 to correct paper curl. z When performing Borderless Printing, print quality may be reduced at the top and bottom edges of the paper.
Cause Action Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 127. Inside of the machine is dirty. Performing duplex printing may leave some ink inside the machine, causing printouts to be smudged. In this case, perform Bottom Plate Cleaning to clean the inside of the machine.
Printing Does Not Start Cause Action Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink error, and then take the appropriate action depending on the error condition. Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps. If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position. Confirm that the ink tanks are installed in the appropriate positions.
Machine Moves But Ink Is Not Ejected Cause The protective film is remaining. Action Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is not peeled off. Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and perform any necessary maintenance operation.
Cause Action Too much paper loaded. Make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half of the paper load limit. For details on loading paper, see “Loading Paper” on page 26. Foreign object in the Rear Tray or Cassette.
Paper Jams Important When you turn off the machine to remove the jammed paper, make sure of the following. z When you are printing from the computer, cancel the print job before turning off the machine. Refer to “Printing from Your Computer” in the User’s Guide on-screen manual. z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after receiving the fax. Do not disconnect the power cord while the machine is receiving a fax.
Cause Action Landscape credit card-sized paper jammed inside the machine. Do not load credit card-sized paper in the landscape orientation. Remove the paper following the procedure below. (1)Load a single sheet of the same paper in the Rear Tray in portrait orientation. Do not load it in the landscape orientation. (2)Turn off the machine. (3)Turn on the machine. The paper is fed and then pushes out the jammed paper as it ejects. All print jobs in queue are canceled. Reprint if necessary.
Cause Paper jammed inside the machine at the transport unit. Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you can see the jammed paper, slowly pull the paper out. z Be careful not to touch the components inside the machine. z If you cannot pull the paper out, close the Rear Cover, turn the machine off, and turn it back on. The paper may be ejected automatically. (3)Close the Rear Cover.
Cause Paper jammed inside the machine at the Duplexing Transport Unit. Action Remove the paper following the procedure below. (1)Remove the Cassette. If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray and close the Rear Tray Cover. (2)Turn off the machine. (3)Stand the machine with the left side down. Caution When standing the machine, make sure that the Scanning Unit (Printer Cover) is closed securely and the machine does not fall over.
Document Jams in the ADF Important When you turn off the machine to remove the jammed document, make sure of the following. z While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after receiving the fax. Do not disconnect the power cord while the machine is receiving a fax. If you disconnect the power cord, all the documents stored in memory are deleted.
Cause Document jams in the ADF (Document Tray). Action Remove the document following the procedure below. (1)If printing is in progress, press the Stop/Reset button. (2)Turn off the machine. (3)If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover. (4)Raise the Paper Release Lever (A), then remove the jammed page from under the roller to the Document Feeder Cover side. (A) (5)Pull out the jammed document from the ADF.
Cause Action Document jams in the ADF (inner side). Remove the document following the procedure below. (1)If printing is in progress, press the Stop/Reset button. (2)Turn off the machine. (3)If a multi-page document is loaded, remove any pages other than the jammed page from the ADF. (4)Open the Document Output Slot. (5)Open the Document Cover.
Cause Document Jams in the ADF (Document Output Slot). Action If the document is jammed in the Document Output Slot, open the Document Output Slot as shown in the figure below and pull out the document. z When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.
Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Cause The machine is not ready. Action Check if any lamp on the Operation Panel is lit. If all the lamps on the Operation Panel are off, press the ON/OFF button to turn on the machine. While the COPY button is flashing, the machine is initializing. Wait until the COPY button stops flashing and remains lit. If the Alarm lamp is lit orange, an error may have occurred in the machine.
Error Regarding Automatic Duplex Printing Is Displayed Cause The correct media size is not selected in the MP Drivers. Action Make sure that the Page Size or Paper size setting matches the actual size of the paper. First, check the Page Size or Paper size setting in the application software you are printing from. Then, check the Page Size setting on the Page Setup sheet in the printer properties dialog box (Windows) or the Paper size setting on the Page Setup dialog box (Macintosh).
Cause Action Your machine is not selected in Printer on the Print dialog box. Select your machine’s name in Printer on the Print dialog box. If your machine’s name does not appear in Printer, follow the procedure below to check that the driver for your machine is installed to your computer. (1)Select Print & Fax Preferences from Printer. In Mac OS X v.10.3.9, select Edit Printer List from Printer. (2)Check that your machine’s name is displayed in the list of printers and that the check box is selected.
Error Number: 2500 Is Displayed Cause Automatic Print Head Alignment has failed. Action See ““Auto head align has failed. Press OK and repeat operation. ”” on page 135. Ink Info Number: 1600 Is Displayed Cause Ink may have run out. Action See ““The ink may have run out. Replacing the ink tank is recommended.”” on page 133. Ink Info Number: 1683 Is Displayed Cause The remaining ink level cannot be detected. Action See ““The remaining level of the ink cannot be correctly detected.
Error Message On PictBridge Compliant Device Action “Printer in use” If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically. “No paper” Load paper in the paper source, or press the Feed Switch to select the paper source where you have loaded paper (the Rear Tray or Cassette), and select Continue* in the display on your PictBridge compliant device.
Cannot Print Properly from a Photo Index Sheet Cause “Failed to scan Photo Index Sheet.” is displayed. Action z Make sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass. z Make sure the Platen Glass and the Photo Index Sheet are not dirty. z Make sure all required circles on the Photo Index Sheet are filled in. If the filled circles on the sheet are not marked dark enough, the machine may not scan the settings.
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Cause Action The machine is not powered on. z You cannot receive faxes if the power is turned off. Press the ON/OFF button to turn the power on. z If you disconnected the power cord without turning off the power (a mode button is lit), reconnect it, then the power is turned on automatically.
Cause The machine is not set to the appropriate receive mode. Action Check the receive mode setting (A), and change it to a mode suited to your connection if necessary. (A) FAX priority mode See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and Want to Receive Faxes Automatically:” on page 91. FAX only mode See “If You Want to Receive Only Faxes Automatically with Your Machine, or Have a Dedicated Telephone Line for Fax Use Only:” on page 91.
Cause Action ECM sending/receiving is not enabled although the line/connection is poor, or the sender’s fax machine is not compatible with ECM. z On your machine, set ECM RX to ON. Refer to “ECM RX” in “Device Settings” of the User’s Guide on-screen manual. z Contact the sender and check that his/her machine is set to enable ECM sending. z If the sender’s or recipient’s fax machine is not compatible with ECM, the fax will be sent/received in the standard mode. z Reduce the reception start speed.
Problems Sending Faxes Cannot Send a Fax Cause Action The machine is not powered on. z You cannot send faxes if the power is turned off. Press the ON/OFF button to turn the power on. z If you disconnected the power cord without turning off the power (a mode button is lit), reconnect it, then the power is turned on automatically.
Cause You are scanning thick or curled documents. Action Thick or curled documents may not be sent in good quality, because of a shadow or distortion caused when scanning such documents. Press on the Document Cover with your hand when scanning. Errors Often Occur When You Send a Fax Cause The telephone line condition or the connection is poor. Action If there is a poor line or connection, reducing the transmission start speed may correct the error. Reduce the transmission start speed.
Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. Network Setup Guide Be sure to read this guide after reading the front side of your setup sheet when using the machine connected to a wired LAN. This guide includes instructions for setting up your machine to be used over network.
Bluetooth Guide Refer to this guide for full instructions of printing from computers and devices that support Bluetooth communication, and on troubleshooting them. Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the Network Setup Guide.
Solution Menu (Windows only) This menu screen helps you to easily launch bundled applications or on-screen manuals. Also, you can easily access useful websites to get tips on how to use your machine. Experience how easy it is to launch menu items by using the menu screen that appears automatically when your computer starts up. For details, refer to the Introduction to Solution Menu on-screen manual. My Printer (Windows only) This application helps you to operate this machine.
Specifications General Specifications Printing resolution (dpi) 9600 (horizontal)* x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High Speed*1 / Bluetooth v2.0 (option)*2 *3 *4 / Wired LAN Interface (100BASE-TX/10BASE-T) *1 A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface has full backward compatibility with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1).
Scan Specifications (Platen Glass) Scanner driver TWAIN / WIA (Windows Vista and Windows XP only) Maximum scanning size A4/Letter, 8.5" x 11.
Fax Specifications Telephone networking Sequential broadcasting (max. 109 destinations) Automatic reception Automatic fax/tel switchover DRPD (Distinctive Ring Pattern Detection) Remote reception by telephone (Default ID: 25) Non-ring reception ECM deactivation Activity report (after every 20 transactions) Non-delivery report TTI (Transmit Terminal Identification) Connection Telephone/answering machine (CNG detecting signal)/data modem Paper size 4" x 6" / 10 x 15 cm, 5" x 7"*1, CreditCard / 5.4 x 8.
Minimum System Requirements Note Conform to the operating system’s requirements when higher than those given here. Operating System Windows Vista Processor Pentium II (including compatible processors) RAM 300 MHz 128 MB Windows XP SP2 Pentium II (including compatible processors) 300 MHz 128 MB Mac OS X v.10.4 Intel processor PowerPC G3 256 MB Mac OS X v.10.3.9 PowerPC G3 128 MB Note: Hard disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Users in the U.S.A. Pre-Installation Requirements for MX850 Order Information When ordering service from the telephone company for this equipment, the following may be required. Universal Service Order Code (USOC): RJ11C The Facility Interface Code (FIC): 02LS2 Service Order Code (SOC): 9.0F Connection of the Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
Warning The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone FAX machine unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, othe
Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty.
Users in Canada Pre-Installation Requirements for Canon Facsimile Equipment Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Users in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Index A N Appendix 167 Nozzle Check Pattern examining 116 printing 115 B Before Using the Machine 6 C Operation Panel 6 Canon U.S.A., Inc. Limited Warranty (U.S.A.
Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Description Before you contact Canon, please record the following information.
Office All-In-One series Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1147-V01 XXXXXXXX © CANON INC.