PRO-100S series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 How to Use the Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Notes on Operation Explanations. . . . . . . . .
Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing and Confirming Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Editing the Print Document or Reprinting from the Print History. . . . . . . . . . . . . . . . . . . . . . 327 Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 Printing from a Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431 Printing Photographs Directly from a PictBridge Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 About PictBridge Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481 Line Does Not Print or Prints Partially. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482 Image Does Not Print or Prints Partially. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483 Printed Paper Curls or Has Ink Blots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
02. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536 1006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 1062. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1859. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570 185A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571 2001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572 2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604 6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605 6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606 6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity.
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution.
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8.1 operating system (called Windows 8.1 below) or Windows 8 operating system (called Windows 8 below) is used.
Useful Functions Available on the Machine Print Photos Easily Using My Image Garden Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Printer Print Professional Photos Using Print Studio Pro Using PIXMA Cloud Link Printing from AirPrint Compliant Device Checking Printer Information Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Pri
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Create Items with Applications and Print Them Use My Image Garden to combine your favorite photos with preset themes to create and print personalized disc labels. Refer to "Printing Disc Labels (CD/DVD/BD)" for details.
Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. It is easily accessible from Quick Menu. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via My Image Garden.
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Connection Methods Available on the Printer The following connection methods are available on the printer. Wireless Connection Wired Connection USB Connection Wireless Connection • Connect the printer and a device using a wireless router. • Connection methods vary depending on the wireless router type. • You can change network settings such as the SSID and security protocol on the printer.
Restrictions Connection Using a Wired Network cannot be performed on printers that do not support a wired connection. Connection Using a Wireless Router • This printer cannot be used over wireless and wired connections at the same time. • Make sure that a device and a wireless router are connected. For details on how to check the settings, refer to the manual supplied with the wireless router or contact its manufacturer.
Print Professional Photos Using Print Studio Pro Print Studio Pro is a plug-in that makes professional photo printing easier and more convenient. In addition to printing bordered photos and borderless photos, you can perform various printing tasks such as index printing, grayscale printing and printing using ICC profiles. You can also adjust the margins or add text. Print Studio Pro has many other useful functions. Refer to "What You Can Do with Print Studio Pro" for details.
Notice for Web Service Printing When Using Web Service • Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials. • Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Using PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Use Twitter to report the printer status, such as no paper or low ink levels. In addition, you can use various functions by adding and registering apps that are linked with various cloud services.
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 34
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2. Displaying Printer Information 3. Select IJ Cloud Printing Center setup -> Register with this service 4.
Important • There are character restrictions for the e-mail address, as shown below. • Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/^_{}| ~.-@). (Uppercase and lowercase letters are differentiated.) • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 10. Enter the User Name Enter the name that identifies the user.
11. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time. 12. Enter the Security code and select Done Enter the code for authenticating the user. Important • You can register to this service without setting a Security code.
• Up to 8 single-byte numbers The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed. About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.
(5) Menu area (1) Left context menu When you select , the Mng. printer screen or the Manage users screen appears. For general users, only the Select printer screen appears. Mng. printer screen (Select printer screen) For the Administrator From the Mng. printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
• Display update date/time of the printer information* This displays the date and time the printer information was last updated. refreshes the information. • Copy apps (Administrator only) Select this to copy apps added in the selected printer to another printer. When you select , the screen shown below appears. Set the Destination printer and the Source printer. Then select OK. • Change the printer name (Administrator only) , a screen to change the printer name appears.
Note • Although the number of printers that can be registered for one e-mail address is not limited, only up to 16 printers are guaranteed to operate. Manage users screen For the Administrator From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion (Administrator only) Select the check box of the user to be deleted, and select Delete.
• Sort (Administrator only) This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
• User information* This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Log out* • This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink.
• Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs* This screen displays the print status and the print history.
(1) Mng. printer (Select printer) button When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. For the Administrator From the Mng. printer screen, you can check* or update* printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
This displays the date and time the printer information was last updated. refreshes the information. • Copy apps (Administrator only) Select this to copy apps added in the selected printer to another printer. When you select , the screen shown below appears. Set the Destination printer and the Source printer. Then select OK. • Change the printer name (Administrator only) When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.
(2) Manage users button When you select the Manage users button, the Manage users screen appears. For the Administrator From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion (Administrator only) Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself.
When you finish sorting, press the Set sort order button and confirm the order. • Config (Administrator only) This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
◦ When you select , the details of the app are displayed. When you select / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information. (7) Global navigation area The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2. On the Login screen, enter the E-mail address and Password, and then select Log in Important • The e-mail address and password are case-sensitive. Make sure the case is correct.
Important • • • • The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app. • Before you print, check that printer is on and is connected to the network. Then start.
4. In the displayed image list, select the image that you want to print, and then select Next 5.
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2. Displaying Printer Information 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5.
Adding a PIXMA Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20.
3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree. 6.
Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7. Enter the User Name Enter the name that identifies the user.
8. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time. 9. Enter the Security code and select Done Enter the code for authenticating the user. Important • You can register to this service without setting a Security code.
• Up to 8 single-byte numbers The main registration is complete, and a registration completion e-mail is sent. Note • A cookie for the selected user is added to the printer, and the login status of each user is recovered. Cookies for up to 8 users can be registered to 1 printer. Printer user privileges If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or a Standard user. Note • The user who is registered first becomes the Administrator.
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased.
Note • With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing. • If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled.
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver. Checking Your Environment First, check your environment.
3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note • The Printer Options differ depending on the app and model you are using.
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7. For Duplex Printing, click On to enable duplex printing or click Off to disable the function. 8. Tap the Print. When you execute printing, the printer prints according to the specified settings.
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: Press the RESUME button on the printer to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice to set the Multitasking mode, and then swipe to the right. Tap the Print Center icon to display a Print Summary. Tap the print job to be canceled, and then tap Cancel Printing. AirPrint Troubleshooting If the document does not print, check the following: 1.
Note • The windows used in the explanations may differ from those displayed by your Apple device or app.
Checking Printer Information You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon. 1. Selecting Printer Information in an Apps Screen Note • You can also enter IPv4 address directly in the web browser to display printer information. 1. Check that the printer has been turned on 2.
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. PIXMA Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer Loading Paper Loading Paper Placing a Printable Disc Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Changing the Printer Settings Changing Printer Settings from Your Computer Initia
Safety Guide Safety Precautions Regulatory and Safety Information 81
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet. • Do not place the machine with its back attached to the wall.
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10417 (Contains FCC Approved WLAN Module K30357) This device complies with Part 15 of the FCC Rules.
Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE).
Main Components and Basic Operations Main Components About the Power Supply of the Printer 87
Main Components Front View Rear View Inside View 88
Front View (1) top cover Open to replace an ink tank or remove jammed paper inside the printer. (2) feed slot cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing. (3) paper support Open to load paper in the rear tray. (4) rear tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
* All buttons and lamps are shown lit in the above figure for explanatory purposes. (9) POWER lamp Lights after flashing when the power is turned on. Note • You can check the status of the printer by the POWER and Alarm lamps. • • • • • POWER lamp is off: The power is off. POWER lamp lights: The printer is ready to print. POWER lamp flashes: The printer is getting ready to print, or printing is in progress. Alarm lamp flashes: An error has occurred and the printer is not ready to print.
Important • Do not touch the metal casing. • Do not use the USB cable longer than 10 feet (3 meters) to connect any PictBridge compliant device to the printer since it may affect the operation of other peripheral devices. (15) disc tray storage compartment The disc tray supplied with the printer can be stored here.
Rear View (1) paper guides Align with both sides of the paper stack. (2) paper support Open and pull out to load paper in the manual feed tray. (3) manual feed tray Load a sheet of large size paper, such as 14" x 17" (36 x 43 cm) paper, or thick paper. Loading Paper in the Manual Feed Tray Media Types You Can Use (4) Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray. Paper Jams (5) power cord connector Plug in the supplied power cord.
Inside View (1) print head holder Install the print head here. (2) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (3) print head lock lever Locks the print head into place. Important • Do not raise this lever after installing the print head. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 94
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp flashes, see If an Error Occurs. • You can set the printer to automatically turn on when a print operation is performed from a computer connected by USB cable or network. This feature is set to off by default.
Note • You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval. This is the default setting.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the POWER lamp is off. 3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
Loading Paper Loading Paper Placing a Printable Disc 101
Loading Paper Paper Sources to Load Paper Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray Loading Envelopes Media Types You Can Use Media Types You Cannot Use Handling Paper Before Printing on Art Paper Printing Area 102
Paper Sources to Load Paper The printer has two paper sources for feeding paper, the rear tray and manual feed tray. The paper source used depends on the page size and media type. Media Types You Can Use Note • When printing, select the correct page size, media type, and paper source. If you select the wrong page size or media type, the printer may not print with the proper print quality. For details on how to load paper in each paper source, see below.
Loading Paper in the Rear Tray You can load A3+, A3, B4, A4, B5, A5, Letter, Legal, 11" x 17" (279.4 x 431.8 mm), 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm), and 10" x 12" (25 x 30 cm) sizes of paper in the rear tray. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos.
5. Open the feed slot cover. 6. Slide the paper guides (E) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 7. Slide the paper guides (E) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important • Always load paper in the portrait orientation (F). Loading paper in the landscape orientation (G) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (H). • The raised parts (I) on the paper guides retract depending on the size of the loaded paper. Do not push these parts down with your finger. 8. Close the feed slot cover gently.
Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover. Note • When printing, select the rear tray for the paper source and the size and type of the loaded paper on the print settings screen of the printer driver.
Loading Paper in the Manual Feed Tray You can load A3+, A3, B4, A4, Letter, Legal, 11" x 17" (279.4 x 431.8 mm), 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), and 14" x 17" (36 x 43 cm) sizes of paper in the manual feed tray. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • The manual feed tray does not accept plain paper. When printing on plain paper, load it in the rear tray.
5. Slide the paper guides (E) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (E) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (F). Loading paper in the landscape orientation (G) can cause paper jams.
7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. Note • When printing, select the manual feed tray for the paper source and the size and type of the loaded paper on the print settings screen of the printer driver. • To continue printing from the manual feed tray, wait until printing is complete, then load the next sheet.
Loading Envelopes You can load Envelope DL and Envelope Com 10 in the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
4. Pull out the output tray extension (D). 5. Open the feed slot cover. 6. Slide the paper guides (E) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING YOU. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at once. 7. Slide the paper guides (E) to align them with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
F: Rear side G: Address side Note • Do not load envelopes higher than the load limit mark (H). • The raised parts (I) on the paper guides retract depending on the size of the loaded envelopes. Do not push these parts down with your finger. 3. Close the feed slot cover gently.
Important • If the feed slot cover is open, envelopes cannot be fed. Be sure to close the feed slot cover. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes*1 • T-Shirt Transfers*1 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Printing from a Digital Camera • You can use non-Canon genuine art paper. For details, access our website. You cannot print in the top and bottom 1.18 inch (30 mm) margins of the paper (in the printing direction). Sizes for Art Paper Before Printing on Art Paper Page Sizes You can use the following page sizes. Note • You can load the page sizes as follows. • rear tray: A3+, A3, B4, A4, B5, A5, Letter, Legal, 11" x 17" (279.4 x 431.
- Minimum size: 8.00 x 10.00 inches (203.2 x 254.0 mm) - Maximum size: 14.00 x 23.00 inches (355.6 x 584.2 mm) Paper Weight / Thickness You can use paper in the following weight/thickness ranges. • rear tray: From 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) * You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2). Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. • manual feed tray: From 4 to 23.
Paper Load Limit Commercially Available Papers Media Name Rear Tray Manual Feed Tray Plain Paper (including recycled paper)*1 Approx. 150 sheets Envelopes T-Shirt Transfers Paper Output Tray N/A*2 Approx. 50 sheets 10 envelopes N/A*2 *3 1 sheet : A4 N/A*2 *3 (14" x 17" (36 x 43 cm) is not available.
20 sheets: 4" x 6" (10 x 15 cm) Matte Photo Paper 1 sheet: A3+ 1 sheet: A3+, A3, A4, 10 sheets: A3, A4, and Letter and Letter 20 sheets: 4" x 6" (10 x 15 cm) Fine Art Paper "Museum Etching" N/A*5 1 sheet Photo Paper Pro Premium Matte N/A*5 1 sheet Paper for printing business documents: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin rear tray: Less than 17 lb (64 g /m2) manual feed tray: Less than 4 mil (0.1 mm) • Paper that is too thick rear tray: More than 28 lb (105 g /m2) (plain paper except for Canon genuine paper) manual feed tray: More than 23.6 mil (0.
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling.
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be. OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair. Important • Be sure not to use brushes as shown below. The printing surface may be damaged.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs 125
Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note • By selecting Borderless Printing option, you can make prints with no margins.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) A3 11.43 x 16.22 inches (290.2 x 412.0 mm) A3+ 12.69 x 18.70 inches (322.2 x 475.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) B4 9.85 x 14.02 inches (250.2 x 356.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.46 inches (37.0 mm) B: 1.46 inches (37.0 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.
Sizes for Art Paper A limit is set to prevent printing along a 1.18 inch (30 mm) margin on the top and bottom edges when a page size for art paper is selected in the printer driver. We recommend checking the printing area in the preview screen before printing. A4/A3/A3+/11" x 17" (279.4 x 431.8 mm) Size Recommended Printing Area (width x height) A4 (art paper, 1.18 inch (30.0 mm) margin) 8.00 x 9.33 inches (203.2 x 237.0 mm) A3 (art paper, 1.18 inch (30.0 mm) margin) 11.43 x 14.17 inches (290.2 x 360.
Recommended printing area A: 1.18 inches (30.0 mm) B: 1.18 inches (30.0 mm) C: 0.25 inch (6.4 mm) D: 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.50 inches (103.2 x 190.5 mm) Envelope Com 10 3.86 x 8.34 inches (98.0 x 211.8 mm) Recommended printing area A: 0.12 inch (3.0 mm) B: 1.04 inches (26.5 mm) C: 0.13 inch (3.4 mm) D: 0.13 inch (3.
Printable Discs The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm) from the external diameter of the printing surface. Recommended printing area A: 0.67 inch (17.0 mm) B: 0.04 inch (1.
Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 133
Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this printer. It has a "K" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto. • Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable. • Hold the printable discs by their edges.
Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the printer) * Use the disc tray with "K" on the surface. The disc tray may be stored in the disc tray storage compartment in the bottom center of the printer. Storing the disc tray • 4.72 inches (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing. Note • A "printable disc" differs from regular disc (BD/DVD/CD, etc.
Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer. • Remove any paper in the manual feed tray. 1. Open the paper output tray (A) gently. 2. When the message asking you to load the printable disc is displayed, open the disc tray guide (B). 3.
4. Place the disc tray on the disc tray guide. Important • Do not attach the disc tray while the printer is operating (the POWER lamp is flashing). Note • The disc tray may be ejected during preparation by the printer for printing. Wait until the POWER lamp stays lit after flashing, then follow the on-screen instructions to attach the disc tray. 5. Insert the disc tray straight until the arrow ( the arrow ( ) on the disc tray guide is almost aligned with ) on the disc tray.
Removing a Printable Disc 1. Pull out the disc tray. 2. Close the disc tray guide. Important • If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the disc tray guide is closed. 3. Remove the printable disc from the disc tray. Important • Do not touch the printing surface when removing the disc from the disc tray. Note • Dry the printing surface sufficiently before removing the disc.
Storing the disc tray When not using the disc tray, insert it straight into the disc tray storage compartment in the bottom center of the printer. Important • If the disc tray is bent, it may become unusable. Always keep it on a flat place.
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 140
Replacing an Ink Tank When remaining ink cautions or errors occur, the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. • For precautionary notes on handling ink tanks, see Notes on ink tanks. Replacing Procedure When you need to replace an ink tank, follow the procedure below. 1.
Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks. • For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps. 4.
6. Twist the orange protective cap (F) 90 degrees horizontally to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the L-shape air hole (E) blocked, ink may splash. • Do not touch the inside of the protective cap (F) or the open ink port (G). The ink may stain your hands if you touch them. • Do not reattach the protective cap (F) once you have removed it.
8. Press on the top of the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 9. Close the top cover.
• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. Note • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified.
Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen.
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on, and open the paper output tray gently. 2. Open the top cover. Replacing Procedure 3. Check the ink lamp. Close the top cover after checking the ink lamp status. Replacing Procedure • The ink lamp is on. The ink tank is correctly installed. • The ink lamp is flashing. Flashing slowly (at around 3-second intervals) ...... Repeats Ink tank is running low. Prepare a new ink tank.
The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer cannot print. Check the Alarm lamp on the printer.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 149
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head 150
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Open the top cover and make sure that the lamp on the ink tank is lit.
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the computer Cleaning the Print Heads from Your Computer Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are horizontal white streaks in the pattern (A) and pattern (B). C: Number of sheets printed so far If there are horizontal white streaks in the pattern A: Cleaning the nozzles of the ink group 1 (PC, M, Y, or PM) is required. Select the ink group to clean using the computer.
Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern.
Cleaning the Print Head Clean the print head if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note • You can also clean the print head using the computer. When using the computer, select the ink group to clean, then start cleaning.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: two sheets of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer 158
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed.
When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. 5.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the paper source from which paper could not be properly fed. 2. Open the printer driver setup window 3.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Important • Do not open the top cover while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important • Do not open the top cover while printing is in progress. 12.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 13. To execute remaining adjustments If a confirmation message is displayed, click OK. Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens.
Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3.
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) 170
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform the paper feed roller cleaning from the computer. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Cleaning the Inside of the Printer (Bottom Plate Cleaning) If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. When printed paper gets dirty, perform Bottom Plate Cleaning from the computer. Cleaning Inside the Printer If the problem is not resolved after performing Bottom Plate Cleaning, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Changing the Printer Settings Changing Printer Settings from Your Computer Initializing the Printer Settings Disabling the LAN Function of the Printer 174
Changing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 175
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings. Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again. Deleting Unnecessary Printing Profile 1.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Open the printer driver setup window 2. Execute power off Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1. Open the printer driver setup window 2. Click Quiet Settings on the Maintenance tab The Quiet Settings dialog box opens.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
Page Size on the Page Setup tab, a message is displayed and printing is stopped. Check this check box to detect the paper width. Important • When you use a custom paper size to print, specify the size of paper correctly in the Custom Paper Size dialog box. If an error message appears when you use the specified paper size, uncheck the Detect paper width check box.
Initializing the Printer Settings You can initialize the printer settings. Important • When using the printer over LAN, note that initialization erases all network settings on the printer, and printing operation from a computer over network becomes impossible. To use the printer over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Follow the procedure below to initialize the printer settings. 1. Make sure that the printer is turned on. 2.
Disabling the LAN Function of the Printer Follow the procedure below to disable LAN. 1. Make sure that the printer is turned on. 2. Press and hold the RESUME/CANCEL button then release the button when the POWER lamp flashes 12 times. The Wi-Fi lamp goes off if you disable the wireless LAN function. Note • When you enable the wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 10 times.
Information about Network Connection Useful Information about Network Connection 186
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 187
Default Values Set at Factory (Network) Item The default Change wireless/wired LAN Enable wireless LAN SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IPv4 IP address Auto setup IPv6 IP address Auto setup Set printer name * XXXXXXXXXXXX TCP/IP settings IPv4 & IPv6 Enable/disable IPv6 Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Ca
Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the rear of the printer.
When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen. Note • A serial number may not be displayed on the detection result screen. To check the MAC address of the printer, print out the network setting information.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Printing Out Network Setting Information You can print out the current network settings of the printer. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 6 times. The printer starts printing the network setting information.
Security Protocol *3 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception (wireless LAN) Enable/Disable Wired LAN Wired LAN Enable/Disable Connection Status of the Wired LAN Active/Inactive MAC Address MAC Address XX:XX:XX:XX:XX:XX TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.
Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address Proxy Address XXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) *1 Depending on the country or region of purchase, one of the channels from 1 to 11 is printed. *2 Only when IPv6 is enabled, the status of the network is printed. *3 Only when IPv6 and the IPsec setting are enabled, the status of the network is printed.
About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 195
Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 196
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
Note • Enter the same SSID that the wireless router is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration.... Changing the WEP Detailed Settings You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration....
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. 5. Authentication: Select the authentication method to authenticate the printer's access to the wireless router. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of the wireless router. 7. Click OK.
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
8. Enter the passphrase, then click Next>. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its manufacturer. The dynamic encryption method is selected from either TKIP (basic encryption) or AES (secure encryption) automatically.
Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the wireless router match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... on the Settings menu. 4. Click the Wired LAN tab. The Wired LAN sheet is displayed. For details on the Wired LAN sheet, see Wired LAN Sheet. 5. Change the settings or confirm.
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... on the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet. 5. Change the settings or confirm. To use an administrator password, select the Use admin password check box and enter a password.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status on the View menu. The Status screen is displayed and you can check the printer status and connection performance. 1. Signal Strength: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 2.
6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Wireless Router:, the printer can communicate with the wireless router. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement. • Check that the printer and the wireless router are located within the wireless connectivity range with no obstacles between them.
The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources. • Check if the radio channel of the wireless router is close to that of other wireless routers nearby. If the radio channel of the wireless router is close to that of other wireless routers nearby, the connection performance may become unstable.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network becomes impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... on the Settings menu. The Maintenance screen is displayed. 4.
Viewing the Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Edit Accessible IP Address Screen/Add Accessible IP A
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If No Driver is displayed for the name, associate the port with the printer. When the Printer Driver Is Not Associated with a Port • If Not Found is displayed for the status, check the followings: • The wireless router is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers.
Maintenance... Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's access point mode... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting on the Set up printer's access point mode screen, the changed settings are applied to the printer settings.
Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet. Note • This screen is not available depending on the printer you are using. For details on each sheet, see the following.
Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1. Network Type: Displays the wireless LAN mode currently selected. Infrastructure Connects the printer to the wireless LAN with a wireless router. Access point mode Connects external wireless communication devices (e.g.
3. Search... The Search screen is displayed to select a wireless router to connect to. Search Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4. Encryption Method: Select the encryption method used over the wireless LAN. Do not use Select to disable encryption. Use WEP Transmission is encrypted using a WEP key you specified.
Search Screen Note • This screen is not available depending on the printer you are using. The wireless routers detected are listed. 1. Detected Wireless Routers: The signal strength from the wireless router, encryption type, name of wireless router, and the radio channel can be confirmed. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
3. Set Click to set the wireless router's SSID in SSID: on the Wireless LAN sheet. Note • The WPA/WPA2 Details screen or the WEP Details screen appears if the selected wireless router is encrypted. In this case, configure the details to use the same encryption settings set to the wireless router. • Wireless routers that cannot be used by this machine (including those configured to use different encryption methods) are displayed grayed out and cannot be configured.
WEP Details Screen Note • This screen is not available depending on the printer you are using. Specifies the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the wireless router. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
WPA/WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA/WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method. 2. Dynamic Encryption Type: Displays the dynamic encryption method. 3. Change Settings... Displays the Authentication Type Confirmation screen.
Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. PSK This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
PSK:Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its manufacturer. 2.
Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1. TCP/IP Setup: Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
Admin Password Sheet Sets a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Sets an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password. 2. Password: Enter the password to set. 3. Password Confirmation: Enter the password again for confirmation.
Network Information Screen Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1. Printer Access Control Type: Select the type of access control with which to limit access of computers or network devices to the printer over a network.
1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
5. Delete Deletes the selected IP address from the list.
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access. 2. Comment: Optionally enter any information to identify the device, such as the name of the computer. Important • Comments will be displayed only on the computer used to enter them.
Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es). Single Address Specification Specify each IP address separately. Range Specification Specify a range of successive IP addresses. 2.
Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 236
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If No Driver is displayed for the name, associate the port with the printer. When the Printer Driver Is Not Associated with a Port • If Not Found is displayed for the status, check the followings: • The wireless router is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers.
Maintenance... Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's access point mode... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting on the Set up printer's access point mode screen, the changed settings are applied to the printer settings.
Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available. 1. Device Status: The device status is displayed as Available or Unavailable. 2. Signal Strength: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 3.
Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next> to start measurement. Connection Performance Measurement Screen (Completion Screen) Displays when the measurement is finished.
1. Connection Performance between the Printer and the Wireless Router: A mark indicates the result of the connection performance measurement between the printer and the wireless router. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2. Remeasurement Measures the connection performance again.
Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... on the Settings menu. 1. Setting Initialization Returns all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer. Do not turn off the printer during initialization. Click OK when initialization is complete.
Network Setup of the Card Slot Screen Note • This function is not available depending on the printer you are using. To confirm whether this function is available with your printer, refer to List of Function for Each Model. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer. Displays when you click Setup on the Maintenance screen.
1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1. Model: Displays the name of device specified as a destination port. It is blank if the name of device is not detected. 2. Printer: Displays the printer driver installed in the computer.
Network Information Screen Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 249
Using the Card Slot over a Network Note • This function is not available depending on the printer you are using. To confirm whether this function is available with your printer, refer to List of Function for Each Model. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1.
7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. However, while one computer is writing a file into a memory card, other computers cannot access the same file.
When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below. 1. Start up IJ Network Tool. 2. Select the printer displayed as No Driver on Name. 3. Select Associate Port... on the Settings menu. The Associate Port screen is displayed. 4. Select a printer to associate with a port.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M O P R S T U W A • Access point mode The machine is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the machine using the access point mode.
When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the wireless router. ◦ Open System In this authentication method, the communication partner is authenticated without using WEP key even if Use WEP is selected.
I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.11b. • IEEE 802.11n International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges.
L • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional communication. M • MAC Address Also known as the physical address. A unique and permanent hardware identifier that is assigned to network devices by its manufacturer.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters. The SSID may also be referred to by its network name. • Stealth In the stealth mode, a wireless router hides itself by not broadcasting its SSID. The client must specify the SSID set to the wireless router to detect it. • Subnet Mask IP address has two components, the network address and the host address.
• Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 261
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the printer smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.
The curled paper causes paper jam. Flatten the curled paper, then reload it. "Load the paper after correcting its curl.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, or bleed if water or sweat comes in contact with the printed area.
Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
* With the Paper Support and Paper Output Tray retracted. Weight Approx. 43.2 lb (Approx. 19.7 kg) * With the Print Head and ink tanks installed. Print Head/Ink Total 6144 nozzles (M / PC / Y / BK / GY / PM / LGY / C each 768 nozzles) Network Specifications Communication protocol TCP/IP Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching) Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.
Display XGA 1024 x 768 Mac OS Operating System Mac OS X v10.7.5 or later Browser Safari 5 or later Hard Disk Space 1.5 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT.
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.
List of Function for Each Model MG series MX series MB series E series P series iP series iX series iB series PRO series MG series Model name Card slot MG7530F ✓ MG7500 ✓ MG7100 ✓ MG6730 ✓ MG6600 ✓ MG6500 ✓ MG6400 ✓ MG5600 – MG5500 – MG3500 – MG2900 – MG2500 – MG2400 – MX series Model name Card slot MX920 – MX720 – MX530 – MX520 – MX490 – MX470 – MX450 – MX390 – 275
MB series Model name Card slot MB5300 – MB5000 – MB2300 – MB2000 – E series Model name Card slot E610 – E560 – E480 – E460 – E400 – P series Model name Card slot P200 – iP series Model name Card slot iP8700 – iP2800 – iP110 – iX series Model name Card slot iX6800 – iX6700 – iB series Model name Card slot iB4000 – PRO series Model name Card slot PRO-100S – 276
PRO-10S – 277
Printing Printing from a Computer Printing from a Digital Camera 278
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 279
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 280
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. 1. Check that the printer is turned on 2. Load paper on the printer 3. Open the printer driver setup window 4. Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Select the paper source Select Manual Feed or Rear Tray that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 7. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose.
Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • In the Commonly Used Settings window, click Save... to register the specified settings. • To print on Canvas, Fine Art "Museum Etching", or Photo Paper Pro Premium Matte, follow the instructions displayed on the screen.
Paper Settings on the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope T-Shirt Transfers T-Shirt Transfers Canon genuine papers (Photo Printing) Media name
Important • When Media Type on the printer driver is set to Other Glossy Paper (Wide Margins), Fine Art "Museum Etching", Photo Paper Pro Premium Matte, Other Fine Art Paper 1, Other Fine Art Paper 2, or Canvas, no data is printed in the top and bottom 30 mm edges (printing direction) of the paper. For Paper Size on the printer driver, select "XXX (Art Paper Margin 30)". For information about the printable area, see "Printing Area.
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Pr
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
• Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin...
Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin...
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position.
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
• Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software.
Note • Selecting Scaled changes the printable area of the document.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3.
Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1. Open the printer driver setup window 2. Set tiling/poster printing Select Tiling/Poster from the Page Layout list on the Page Setup tab.
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins To leave out words "Cut" and "Paste", uncheck this check box.
Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important • Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. The procedure for performing booklet printing is as follows: 1. Open the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab.
Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width. The specified width from the center of the sheet becomes the margin width for one page. Page Border To print a page border around each document page, check the check box. 5. Complete the setup Click OK on the Page Setup tab.
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: When Business Document or Paper Saving is selected for Commonly Used Settings on the Quick Setup tab, duplex printing can also be set by using Additional Features. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4.
Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important • When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK. Define Stamp... button To change the stamp text, bitmap, or position, click this. Place stamp over text To print the stamp on the front of the document, check this check box.
Select Background... button To use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background. Important • When Borderless is selected, the Stamp/Background... (Stamp...) button appears grayed out and is unavailable.
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...
4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color.... ◦ For Bitmap, click Select File... and select the bitmap file (.bmp) to be used.
6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box. Then from the list, select the title of the stamp to be changed. 2. Click Define Stamp... The Stamp Settings dialog box opens. 3. Configure the stamp while viewing the preview window 4.
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. The procedure for registering image data to be used as a background is as follows: Registering New Background 1. Open the printer driver setup window 2.
4. Select the image data to be registered to the background Click Select File.... Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position. You can also change the background position by dragging the image in the preview window.
3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears. 5. Complete the setup Click OK, then it returns to Stamp/Background dialog box. The registered title appears in the Background list. Deleting an Unnecessary Background 1. Click Select Background...
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from the Media Type list on the Main tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10 or Envelope DL, and then click OK. 5. Set the orientation To print the addressee horizontally, select Landscape for Orientation. 6.
To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or Hagaki. Important • This printer cannot print on postcards that have photos or stickers attached.
Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a rear tray. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab.
• When Plain Paper, Glossy Photo Paper, Envelope, Hagaki A, Ink Jet Hagaki, Hagaki K, Hagaki, High Resolution Paper, or T-Shirt Transfers is selected for Media Type on the Main tab, paper cannot be supplied from the manual feed tray in the back. Rear Tray Paper is fed from the rear tray. Important • When 14"x17" 36x43cm is selected for Page Size on the Page Setup tab, paper cannot be supplied from the rear tray.
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3.
Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. • When you use a custom paper size to print, specify the size of paper correctly in the Custom Paper Size dialog box.
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Editing and Printing a Print Document When printing multiple documents or pages, you can combine documents, change the print sequence of the documents or pages, or delete documents or pages. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4.
Important • To display the multiple documents in the list, open the preview and execute print again. • To return the print documents to their original condition before they were edited in the preview, on the Edit menu, select Reset Documents from Documents. • If the documents to be combined have different print settings, a message may be displayed. Check the contents of the displayed message before combining the documents.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Adjusting Tone Using Sample Patterns (Printer Driver) Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar to select the print quality level and click OK. 4. Complete the setup Click OK on the Main tab.
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 332
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a black and white photo print in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set black and white photo printing Check the Black and White Photo Print check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome.
Related Topic Adjusting Tone 334
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3. Set black and white photo printing Check the Black and White Photo Print check box.
Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray. When you select this item, a value of 0 is entered for X, and a value of 0 for Y. Warm Tone This item adjusts color tones to warm shades of gray (warm black). When you select this item, a value of 30 is entered for X, and a value of 0 for Y.
Click OK on the Main tab. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome.
Adjusting Tone Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the tone. When you change the color balance, tone or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the tone while looking at the pattern. 1. Open the printer driver setup window 2.
6. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Tone X/Y. Important • When the Black and White Photo Print check box on the Main tab is not selected, Tone X/Y cannot be set. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Note • Large is about double the size of Medium, and Small is about half the size of Medium. 7. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the tone that you set is the center value. 8. Adjusting the tone Look at the print results and select the image that you like best.
Note • You can also set monochromatic color tones by clicking the Quick Setup tab, and then choosing Color/Intensity Manual Adjustment under Additional Features. 9. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the tone that was adjusted by the pattern print function.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively, select ICM (ICC Profile Matching). When you want to use an application software to specify a printing ICC profile, select None.
Driver Matching Print in PRO mode. For information about PRO mode, see "Adjusting Colors with the Printer Driver." ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the profile or rendering intent to be used. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile or a printing ICC profile for special Canon paper in an application software to print data. 4.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver To print in PRO mode, specify the color correction function of the printer driver. PRO mode accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When you print in PRO mode, Canon recommends that you set the monitor and the environment light as follows: • Monitor Color temperature: D50 (5000K) Brightness: 120 cd/m2 Gamma: 2.
Note • If the color space of the image data is Adobe RGB, you can use the color space effectively and print with impressions that are close to those displayed on the monitor by setting Color Correction to ICM (ICC Profile Matching) and setting Rendering Intent to Perceptual when you print the data. 4. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. 5.
Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space (Adobe RGB or sRGB) of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
• Adobe RGB (1998) is not displayed when input profiles of Adobe RGB are not installed. 5. Select the printer profile Select Printer Profile. • To set the printer profile automatically: Select Auto. • To set the printer profile manually: Select a printer profile that matches the media type to be used. 6. Select the rendering intent Select the coloring adjustment method in Rendering Intent. • Saturation This method reproduces images even more vividly than the Perceptual method.
7. Set the other items If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast settings, and then click OK. 8. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data.
Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. • (2) is the print quality. The print quality is divided into 5 levels, ranging from high speed to high quality. As the number decreases, the print quality becomes higher. This value corresponds to the Quality slide bar in the Custom dialog box of the printer driver.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the color balance while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Black and White Photo Print check box on the Main tab is checked, Cyan/ Magenta/Yellow cannot be set. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the color balance that you set is the center value. 6. Adjusting the color balance Look at the print results and select the image that you like best.
Note • You can also set color balance on the Quick Setup tab by choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed.
4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: You can also set intensity on the Quick Setup tab by choosing Color/Intensity Manual Adjustment under Additional Features. 1.
4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast.
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected. Amount of Pattern Instances Select Largest, Large, or Small to set the number of patterns to be printed.
On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6. Adjusting the intensity/contrast Look at the print results and select the image that you like best. Then enter the intensity/contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab.
7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function. Important • When Print a pattern for color adjustment is selected on the Color Adjustment tab, the following items are grayed out and cannot be set: • Preview before printing on the Main tab • Stapling Side and Specify Margin... on the Page Setup tab (When Duplex Printing (Manual) is set, only Stapling Side can be set.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver) 368
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box. 2.
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar.
Checking the Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and displays an image of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly. If this happens, open the printer driver setup window from the Print dialog box of the application software, and check the setting in the Paper Source field on the Main tab.
◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in certain versions of Word. If this happens, follow the procedure below. 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6.
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 377
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Note • The combination of the Additional Features that was displayed for the printing profile that had been selected when the added printing profile was saved is also displayed when that added printing profile is selected. Save... Displays the Save Commonly Used Settings dialog box. Click this button when you want to save the information that you set on the Quick Setup, Main, and Page Setup tabs to Commonly Used Settings. Delete Deletes a registered printing profile.
Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab. Borderless Printing Performs borderless printing without any margins on the paper. With the borderless printing function, the document to be printed is enlarged, so that it extends slightly off the paper. In other words, the document is printed without any margin.
High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Fast (Speed Priority) Gives priority to printing speed over print quality. Paper Source Select the source from which paper is supplied. Rear Tray Paper is always supplied from the rear tray. Manual Feed Paper is supplied from the manual feed tray in the back. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ.
Options... Opens the Save Commonly Used Settings dialog box. Changes the details of printing profile to be saved. Save Commonly Used Settings dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the items to be saved in the printing profiles. Icon Select the icon for the printing profile you wish to save. The selected icon appears, with its name, in the Commonly Used Settings list on the Quick Setup tab.
Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile 383
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Fast Gives priority to printing speed over print quality. Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method.
Quality You can use the slider bar to adjust the print quality level. Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Fast print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.
Black and White This item adjusts color tones to neutral shades of gray. When you select this item, a value of 0 is entered for X, and a value of 0 for Y. Warm Tone This item adjusts color tones to warm shades of gray (warm black). When you select this item, a value of 30 is entered for X, and a value of 0 for Y. Custom You can adjust the color tones by using the horizontal and vertical sliders while checking the colors in the center adjustment area.
Pattern Print dialog box Perform the setup for printing patterns that allow you to check the color balance, monochromatic color tones, and intensity/contrast of documents. Parameters to Adjust Select the item to be checked by pattern printing. Cyan/Magenta/Yellow Prints a pattern that allows you to check the cyan/magenta/yellow balance. Important • When Black and White Photo Print is checked on the Main tab, Cyan/Magenta/Yellow is not displayed.
Color Variation Between Instances Sets the amount of color change between neighboring patterns. Select from Large, Medium, and Small. Large produces a large amount of change, and Small produces a small amount of change. Note • Large is about double the size of Medium, and Small is about half the size of Medium. Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed.
Saturation This method reproduces images even more vividly than the Perceptual method. Perceptual This function effectively prints the color space that the printer can reproduce. Because this function accurately renders the attributes of the data displayed on the monitor, select this function when you want to print with impressions that are close to those displayed on the monitor.
Printing a Color Document in Monochrome Displaying the Print Results before Printing 391
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout.
Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer. The default setting is Same as Page Size to perform normal-sized printing.
Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box. Click this button to set details on tiling/poster printing. Booklet The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper.
Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Preview Icon Shows the settings of the Tiling/Poster Printing dialog box. You can check what the print result will look like. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins.
Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed. Margin Specifies the width of the stapling margin. The width of the side specified by Stapling Side becomes the stapling margin.
Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. However, if you are using the XPS printer driver, you will be able to change the paper feeding method from the Canon IJ XPS Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box.
On (Weak) The printer uses this function to print data only when the data quality is acceptable. On (Strong) The printer always uses this function to print data. Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer. Select Recommended under normal circumstances. Important • A large amount of memory may be used for certain settings.
Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages. Check the Stamp check box to enable this. Check this check box to print a stamp on the first page only. Background Background printing is a function that allows you to print an illustration or a similar object (bitmap) behind the document.
Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color... Shows the current color for the stamp. To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp. When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp. Select File... Opens the dialog box to open a file.
Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a list of saved stamp titles. Specify a title to display the corresponding stamp in Title. Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button.
Title Enter the title to save the background image you specified. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Backgrounds Shows a list of registered background titles. Specify a title to display the corresponding background in Title. Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background.
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high. Deep Cleaning Performs deep cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.
Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly. If the print result for a specific color is fainted, or if there are any unprinted sections, click Cleaning to clean the print head.
You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. When you use this function, you will not be able to turn the printer on from the printer driver. Auto Power Opens the Auto Power Settings dialog box. Specify settings for operating the printer power automatically. Perform this function if you want to change the auto power settings.
Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor". About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Initial Check Items Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank.
Initial Check Items Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Make sure that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions.
Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects a printable disc in the disc tray Detects whether a printable disc is loaded on the disc tray during disc label printing and displays a message if a disc is not loaded. Check this check box to print with detecting whether a printable disc is loaded.
Language Specifies the language you wish to use in the printer driver setup window. Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
• If duplex printing manually has been set, the front pages which will be printed first are all displayed together, and then the back pages are displayed. First Page Displays the first page of the document. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected.
Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen. You can click this button while spooling. Print Page Information Screen Displays print setup information for each page at the left side of the preview screen.
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages. The preview also allows you to edit the print document, edit the print pages, change the print settings, and perform other functions.
Important • If the limit on the number of registration is exceeded, the print history registrations are deleted starting from the oldest one. Add documents from history to the list Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area. Edit Menu Selects the method for editing multiple documents or pages.
Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Black and White Photo Print Allows you to change the monochrome print settings. This command has the same functionality as the Black and White Photo Print check box in the print settings area. Page Layout Printing... Opens the Page Layout Printing dialog box.
Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display. First Document Displays the first document in the document list. If the currently selected document is the first document, this command is grayed out and cannot be selected.
Page Selection... Displays the Page Selection dialog box. This command allows you to specify the page number of the page to be displayed. Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size. You can also select the ratio from the drop-down list box located on the toolbar. Whole Displays the entire page of data as one page. 50% Reduces the displayed data to 50% of the actual size to be printed. 100% Displays the data at the actual size to be printed.
(Combine Documents) Combines the documents selected in the document list into one document. If only one document is selected, this command is grayed out and cannot be selected. (Delete Document) Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents. Documents that are undergoing data processing are displayed as Processing data. Important • Documents showing Processing data cannot be printed or edited. Wait until the data processing ends.
Important • When Black and White Photo Print is checked, Cyan, Magenta, and Yellow appear grayed out and are unavailable. Tone Sets the color adjustment for monochrome printing. You can adjust color tones by entering values directly, or by clicking or dragging the center adjustment area by using your mouse. When you enter values, set values in the range of -100 to 100 for X and -50 to 50 for Y. Brightness Selects the brightness of your print.
Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen. The status of the printer is shown on the screen in real time. You can check the printing progress of each printing document (print job).
Display Print Queue Shows the print window used to manage the print job that is being printed or being in the print queue. Cancel Printing Cancels the current print job. Important • The Cancel Printing button is enabled only while print data is being sent to the printer. Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts.
Message (displayed at right) Shows information such as the ink status and ink colors with sentences. Ink Model Number Shows the ink tank types for your printer. Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 426
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller • If you are using Windows 8.1 or Windows 8, from the Desktop charms, select Settings -> Control Panel -> Programs -> Programs and Features.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. Important • Before installing the latest printer driver, delete the previously installed version.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • In Windows 8.
Printing from a Digital Camera Printing Photographs Directly from a PictBridge Compliant Device About PictBridge Print Settings 431
Printing Photographs Directly from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone to the printer using a USB cable recommended by the device's manufacturer, and print recorded images directly without using a computer. Connectable devices: Any PictBridge compliant device can be connected to the printer regardless of the manufacturer or model as long as it is compliant with the PictBridge Standard.
5. Specify the print settings such as the paper type and layout. You can perform settings using the menu on the LCD of your PictBridge compliant device. Select the size and type of paper that you loaded in the printer. Settings on a PictBridge Compliant Device 6. Start printing from your PictBridge compliant device. Important • Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device.
About PictBridge Print Settings Settings on a PictBridge Compliant Device This section describes the PictBridge function of the printer. For the print settings on a PictBridge compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.
*3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge compliant device. (May not be available with some Canon-brand PictBridge compliant devices.) Print date & Default (Off: No printing), Date, File No., Both, Off file no. Image optimize Default (Off: No optimizing), On (Auto photo fix)*1, Off, Red-Eye*2 *1 The scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically.
Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Print on the Disc Label List of Support Code for Error Search Each Function Problems with Network Communication Problems while Printing from Smartphone/Tablet Problems with Printing Problems with the Printer Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resol
Problems with Network Communication Cannot Detect a Printer on a Network Problems with the Printer while Using with Network Other Problems with Network 437
Cannot Detect a Printer on a Network Cannot Detect the Printer when Setting Up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Cannot Detect the Printer when Setting Up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer.
Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the computer and network device (router, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.
Cannot Detect the Printer during Wireless LAN Setup: Check 2 Does the firewall function of your security software or operating system for a computer interfere with setting up the network communication? The firewall function of your security software or operating system for a computer may limit communications between the printer and your computer. Confirm the setting of firewall function of your security software or operating system or the message appearing on your computer.
Cannot Detect the Printer during Wireless LAN Setup: Check 3 Check the settings of the wireless router. Check the settings of the wireless router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the wireless router and that assigned to the printer are the same. For details on how to check the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer.
Cannot Detect the Printer during Wireless LAN Setup: Check 4 Make sure that the printer is not placed far away from the wireless router. The wireless router is located indoors within the effective range for wireless communication. Locate the printer within 164 ft. / 50 m from the wireless router. In addition, check where the printer and the wireless router are located and take the appropriate action. • Make sure that there is no obstruction between the printer and the wireless router.
Cannot Detect the Printer during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the printer and the router turned on? Make sure that the LAN cable is connected. Make sure that the printer is turned on. Confirming that the Power Is On Make sure that the router is turned on. If the LAN cable is connected and the printer or the network device is turned off: Turn on the printer or the network device. After turning on the printer or the network device, it may take some time until ready for use.
Cannot Detect the Printer during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Detect the Printer during Wired LAN Setup: Check 3 Enable the wired LAN setting of the printer. Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 11 times. Note • To check whether the wired LAN is enabled, print out the network setting information.
The Printer Cannot Be Detected in the Wireless LAN Check1 Make sure that the printer is turned on. Check2 Make sure that the Wi-Fi lamp is lit on the printer. If the Wi-Fi lamp is off, the wireless LAN is disabled. To enable wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 10 times. Wireless LAN is enabled and the Wi-Fi lamp is lit.
The wireless router is located indoors within the effective range for wireless communication. Locate the printer within 164 ft. / 50 m from the wireless router. Check10 Make sure that there is no source of radio wave interference in your vicinity. If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible.
The Printer Cannot Be Detected in the Wired LAN Check1 Make sure that the printer is turned on. Check2 Is the wired LAN setting of the printer enabled? To check whether the wired LAN is enabled, print out the network setting information. Printing Out Network Setting Information If the wired LAN is disabled, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 11 times. The wired LAN is enabled. Check3 Make sure that the LAN cable is connected properly.
Problems with the Printer while Using with Network The Printer Stopped Working Suddenly Forgot a Wireless Router Name, SSID, or a Network Key The Administrator Password Set to the Printer Was Forgotten Cannot Use the Printer on Replacing a Wireless Router or Changing Its Settings Printing Speed Is Slow Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer 450
The Printer Stopped Working Suddenly Cannot Communicate with the Printer after the Network Settings Are Changed Cannot Communicate with the Printer over the Wireless LAN Cannot Communicate with the Printer over the Wired LAN Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer after the Network Settings Are Changed It may take a while for the computer to obtain the IP address, or you may need to restart your computer.
Check6 Make sure that the network settings of the computer are correct. For the procedures to connect a network device to the computer and set them up, refer to the instruction manual of your network device or contact its manufacturer. Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Check7 Monitoring Wireless Network Status Check8 Make sure that a valid wireless channel is used.
Cannot Print from a Computer Connected to the Network Check1 Make sure that the network settings of the computer are correct. For the procedures to set up the computer, refer to the instruction manual of your computer or contact its manufacturer. Check2 If the printer driver is not installed, install it. Install the printer driver with the Setup CD-ROM or install it from our website. Check3 When using wireless LAN, make sure that access control is not set to the wireless router.
Forgot a Wireless Router Name, SSID, or a Network Key Cannot Connect with a Wireless Router to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with a Wireless Router to Which a WEP or WPA/ WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the wireless router, refer to the instruction manual provided with the wireless router or contact its manufacturer.
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal).
The Administrator Password Set to the Printer Was Forgotten Initialize the printer settings. Initializing the Printer Settings After initializing the printer settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Cannot Use the Printer on Replacing a Wireless Router or Changing Its Settings When you replace a wireless router, perform network setup of the printer again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website. If the problem is not resolved, see below.
When Encryption Is Enabled, Cannot Communicate with the Printer after the Encryption Type Was Switched on the Wireless Router If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the wireless router matches that set to the printer.
Printing Speed Is Slow Check1 The printer may be printing out a large job issued from another computer. Check2 When using wireless LAN, make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the wireless router and the printer. Wireless communication between different rooms or floors is generally poor.
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver.
Other Problems with Network The Message Is Displayed on the Computer Screen during Setup Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default 461
The Message Is Displayed on the Computer Screen during Setup The Enter Password Screen Is Displayed during Setup The Screen for Setting the Encryption Is Displayed after Selecting the Wireless Router in the Search Screen "You are connecting the printer to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed during Setup The following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network.
Security is not configured on the wireless router. The printer can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Checking Information about the Network Checking the IP Address or the MAC Address of the Printer Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Printer, or Computer and the Wireless Router Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Printer To check the IP address or the MAC address of the printer, print out the network setting information.
• In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm, then search for "Command Prompt". • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt. 2. Type the ping command and the IP address of the target printer or the target wireless router, and then press the Enter key. ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device.
How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network becomes impossible. To use the printer over network, perform setup with the Setup CDROM or perform it according to the instructions on our website. Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 9 times. The network settings are initialized.
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet 467
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. If you cannot print from your smartphone/tablet over the wireless LAN, confirm the following. Note • For problems on printing with other connection methods or details on how to perform settings of each connection method: Using PIXMA Cloud Link Printing from AirPrint Compliant Device Check1 Make sure that the printer is turned on.
Check6 Make sure that there is no source of radio wave interference in your vicinity. If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible.
Problems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Printing Stops Before It Is Completed 470
Printing Does Not Start Check1 Make sure that the power plug is securely plugged in, then press the ON button to turn the printer on. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing starts.
Set the printer not to detect the width of the paper using the printer driver. To set the printer not to detect the width of the paper, open the printer driver setup window, and in Custom Settings under the Maintenance sheet, clear the Detect paper width check box, and then click OK. To open the printer driver setup window, see How to Open the Printer Driver Setup Window. * Select the Detect paper width check box again once printing is complete, and then click OK.
Note • When the printer is used over LAN, the port name of the printer is displayed as "CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the printer. • If the setting is incorrect: Reinstall the printer driver with the Setup CD-ROM or install it from our website.
Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. For details on how to remove the jammed paper, refer to List of Support Code for Error (When Paper Is Jammed). Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked 476
Cannot Print to End of Job Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 478
White Streaks Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Check the status of ink tanks. Replace the ink tank if the ink has run out. Replacing an Ink Tank Check3 Is the orange tape or protective film remaining? Make sure that all of the protective film is peeled off and the L-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Line Does Not Print or Prints Partially Check1 Is the Page Layout Printing performed or the Binding margin function used? When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Check2 Is the size of the print data extremely large? Click Print Options on the Page Setup sheet on the printer driver. Then, make sure Prevention of Print Data Loss in the displayed dialog is set to On (Weak).
Image Does Not Print or Prints Partially Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check the followings: • Check to see if the paper you are printing on is suitable for your printing purpose.
• For Other Paper If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl. 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time.
1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2. On the Main sheet, select Manual for Color/Intensity, and then click Set.... 3. Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity. Check6 Is printing performed beyond the recommended printing area? If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer. Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
Vertical Lines Are Printed on the Sides of the Printout Check Is the size of the loaded paper correct? The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified. Set the paper size correctly according to the paper you loaded. Print Results Not Satisfactory Note • The direction of the vertical line pattern may vary depending on the image data or the print setting.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Check3 Perform Print Head Alignment.
Ink Is Not Ejected Check1 Has the ink run out? Open the top cover, then check the status of ink lamp. Checking the Ink Status Check2 Is the orange tape or protective film remaining? Make sure that all of the protective film is peeled off and the L-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. In the rear tray: • When loading two or more sheets of paper, flip through the paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
Check6 Make sure that there are not any foreign objects in the rear tray or manual feed tray. If the paper tears in the rear tray or the manual feed tray, see Paper Jams to remove it. If there are any foreign objects in the rear tray or manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly. Check7 Make sure that the disc tray guide is closed completely.
Cannot Print on the Disc Label Disc Label Printing Does Not Start Disc Tray Does Not Feed Properly Disc Tray Jammed Disc Label Printing Does Not Start Check1 Is the disc tray placed properly? Open the disc tray guide, properly place the disc tray again, then press the RESUME/CANCEL button on the printer. Use the disc tray supplied with this printer ("K" is on the upper side). For details on how to place the disc tray, refer to Placing a Printable Disc.
Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the printer off, then turn the printer back on again. The disc tray will automatically be ejected. When the disc tray is pulled out, place the disc tray ("K" is on the upper side) again, then retry printing. Place the printable disc properly referring to Placing a Printable Disc. If the disc tray is still jammed, check if there is a problem with the printable disc.
Printing Stops Before It Is Completed Check1 Is the disc tray guide opened while printing on paper? Close the disc tray guide and press the RESUME/CANCEL button on the printer. Check2 Is the paper loaded? Make sure that paper is loaded. If the printer has run out of paper, load paper.
Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 498
The Printer Cannot Be Powered On Check1 Press the ON button. Check2 Make sure that the power plug is securely plugged into the power cord connector of the printer, then turn it back on. Check3 Unplug the printer from the power supply, then plug the printer back in and turn the printer back on after leaving it for at least 5 minutes. If the problem is not resolved, contact the service center.
The Printer Turns Off Unintentionally Check Disable the setting to turn the unit off automatically. The printer turns off automatically according to the elapsed time you specified if the setting to turn the unit off automatically is enabled. If you do not want the printer to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Auto Power Off.
Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.
Cannot Communicate with the Printer with USB Connection Check1 Make sure that the printer is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running. Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver.
Print Head Holder Does Not Move to the Position for Replacing Check1 Is the POWER lamp off? Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the top cover and turn the printer on. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit, and then open the top cover again.
Printer Status Monitor Is Not Displayed Check Is the printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2. On the Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on the Option menu if it is not selected.
Problems with Installation/Downloading Cannot Install the Printer Driver Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update Printer Driver in Network Environment Uninstalling IJ Network Tool 505
Cannot Install the Printer Driver • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8.1 or Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left. ◦ In Windows 7 or Windows Vista, click Start then Computer. ◦ In Windows XP, click Start then My Computer. 2.
• If you are unable to proceed beyond the Printer Connection screen: Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Check1 Make sure that the USB cable is securely plugged in to the printer and the computer. Check2 Follow the procedure below to connect the printer and the computer again. 1. Turn the printer off. 2. Unplug the USB cable from the printer and the computer, then connect it again. 3. Turn the printer on.
• In other cases: Reinstall the printer driver. If the driver was not installed correctly, uninstall the printer driver, restart your computer, then reinstall the driver. Deleting the Unnecessary Printer Driver If you reinstall the printer driver, install the printer driver with the Setup CD-ROM or install it from our website. Note • If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the driver.
Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm the following. Check1 Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website.
How to Update Printer Driver in Network Environment Download the latest printer driver in advance. To obtain the latest printer driver, access our web site through the Internet and download the latest printer driver for your model. After uninstalling the printer driver, install the latest printer driver according to the regular procedure.
Uninstalling IJ Network Tool Follow the procedure below to uninstall IJ Network Tool from your computer. Important • Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the network settings over network. • Log into a user account with administrator privilege. 1. Perform the procedure to uninstall IJ Network Tool. • In Windows 8.1 or Windows 8: 1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2.
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge Compliant Device 512
If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.
The disc tray guide is open. 1851 The disc tray guide has been closed. 1855 The disc tray guide has been opened. 1856 The disc tray guide is open after replacing the ink tank. 1858 To print on specified paper, you need to open the disc tray guide. 1859 To continue printing, you need to close the disc tray guide. 185A Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) 1680 More than one ink tanks of the same color are installed.
(A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact B200 the service center has occurred. Other cases than Printer error has occurred.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to List of Support Code for Error.
• In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series" icon (where "XXX" is your printer's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX series" icon (where "XXX" is your printer's name), then select Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in the Printer column is selected for Print to the following port(s).
When the printer is connected to your computer with a USB cable, check the status of the device on your computer. Check5 Follow the procedure below to check the status of the device. 1. Open the Device Manager on your computer as shown below. If the User Account Control screen is displayed, follow the on-screen instructions. • In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound > Device Manager.
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for permission to send the printer and application software usage information will be displayed every month for about ten years. Read the instructions on the screen and follow the procedure below. • If you agree to participate in the survey program: Click Agree, then follow the on-screen instructions. The printer usage information will be sent via the Internet.
◦ In Windows 7, or Windows Vista, select the Start menu > Control Panel > Programs > Programs and Features. ◦ In Windows XP, select the Start menu > Control Panel > Add or Remove Programs. Note • In Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning dialog box may appear when installing, uninstalling or starting up software. This dialog box appears when administrative rights are required to perform a task.
Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using.
"Ink Error" An ink tank that was once empty is installed. When the Alarm lamp flashes 13 times, refer to 1683 to resolve the error. "Hardware Error" The ink tank cannot be recognized. (The lamp on the ink tank is off.) Replace the ink tank. Replacing an Ink Tank "Printer error" An error requiring servicing may have occurred. Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the printer yourself.
List of Support Code for Error The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
• 9000 to 9ZZZ 9000 9400 • A000 to ZZZZ B200 B400 About the support code for paper jam, you can also refer to List of Support Code for Error (When Paper Is Jammed).
List of Support Code for Error (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot, in the rear tray, or in the manual feed tray. Action Remove the jammed paper depending on the paper source. If the paper loaded in the rear tray is jammed: If the paper loaded in the manual feed tray is jammed: • If the paper loaded in the rear tray is jammed: 1. Pull the paper out slowly, either from the paper output slot or from the rear tray, whichever is easier. Hold the paper with your hands, then pull the paper out slowly not to tear it.
• We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. • If the paper loaded in the manual feed tray is jammed: 1. Press the Paper Jam Clearing button then set the manual feed tray to the paper jam clearing position. 2. Pull the paper out slowly, either from the paper output slot or from the manual feed tray, whichever is easier.
4. Reload the paper, and press the RESUME/CANCEL button on the printer. The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. If you turned off the printer in step 2, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, make sure that you are using suitable paper for printing and are loading it correctly.
Paper Is Jammed inside the Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot, from the rear tray, or from the manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the RESUME/CANCEL button to cancel print jobs before turning off the printer. 1.
4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly.
6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the print head holder? • Does the little piece of paper remain inside the printer? • Does the piece of paper remain in the right side or the left side space (C) inside the printer? 7. Close the disc tray guide and the top cover. All print jobs in the queue are canceled.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray or the manual feed tray? If there are any foreign objects in the rear tray or the manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly. Check3 Is the paper curled? Load the paper after correcting its curl.
1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded properly. Action Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's RESUME/CANCEL button to dismiss the error. Important • Be sure to close the feed slot cover after loading paper in the rear tray.
1001 Cause There is no disc tray. Action When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this printer ("K" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the printer, then press the printer's RESUME/CANCEL button.
1002 Cause Printable disc (BD/DVD/CD, etc.) is not set. Action When printing on printable discs, use the disc tray supplied with this printer ("K" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the printer, then press the printer's RESUME/ CANCEL button.
1006 Cause Possible causes include the following. • There is no paper in the manual feed tray. • Paper is not loaded properly. Action Take the corresponding actions below. • Load a sheet of paper in the manual feed tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's RESUME/CANCEL button to dismiss the error.
1062 Cause The Page Size setting does not match the size of the paper loaded in the printer. Action Press the printer's RESUME/CANCEL button to clear the error. Then, take the corresponding actions below. • In Windows: Then check the Page Size setting in the Page Setup sheet in the printer driver and load paper that is the same size as the setting and try printing again.
1200 Cause The top cover is open. Action Close the top cover and wait for a while. Do not close it while you are replacing an ink tank.
1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
1261 Cause The manual feed tray is in the paper jam clearing position. Action Return the manual feed tray to the paper feed position, then press the printer's RESUME/CANCEL button.
1270 Cause The feed slot cover is open. Action Close the feed slot cover slowly then press the printer's RESUME/CANCEL button.
1308 Cause Paper is loaded in the manual feed tray when you start printing on a printable disc. Action Remove the paper from the manual feed tray, then press the printer's RESUME/CANCEL button.
1401 Cause The print head is not installed. Action Install the print head. If the print head is already installed, remove the print head once and then reinstall it. If the error is still not resolved, the print head may be damaged. Contact the service center.
1403 Cause The print head may be damaged. Action Contact the service center.
1405 Cause The print head may be damaged. Action Contact the service center.
1410 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1411 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1412 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1413 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1414 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1415 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1416 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1417 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition. Note • If multiple ink lamps are flashing, check the status of each ink tank.
1660 Cause The ink tank is not installed. Action Install the ink tank.
1680 Cause Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
1683 Cause The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.) Action Replace the ink tank and close the top cover. Printing with an ink tank that was once empty may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it.
1684 Cause The ink tank cannot be recognized. Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1688 Cause The ink has run out. (The lamp on the ink tank flashes.) Action Replace the ink tank and close the top cover. Printing under the current condition may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized.
1700 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
1750 Cause Appropriate ink tank is not installed. Action Printing cannot be executed because the ink tank is not compatible with the printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1850 Cause The disc tray guide is closed. Action Open the disc tray guide, attach the disc tray properly, then press the printer's RESUME/CANCEL button.
1851 Cause The disc tray guide is open. Action When printing other than disc label printing is started, close the disc tray guide. Close the disc tray guide, then press the printer's RESUME/CANCEL button.
1855 Cause The disc tray guide has been closed. Action Open the disc tray guide, then press the printer's RESUME/CANCEL button. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
1856 Cause The disc tray guide has been opened. Action While printing other than disc label printing, close the disc tray guide. Close the disc tray guide, then press the printer's RESUME/CANCEL button. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
1858 Cause The disc tray guide is open after replacing the ink tank. Action After replacing the ink tank, close the disc tray guide and the top cover. Press the printer's RESUME/CANCEL button to dismiss the error.
1859 Cause To print on specified paper, you need to open the disc tray guide. Action Open the disc tray guide. Press the printer's RESUME/CANCEL button.
185A Cause To continue printing, you need to close the disc tray guide. Action Close the disc tray guide. Press the printer's RESUME/CANCEL button. The printer resumes printing.
2001 Cause The device incompatible with the printer is connected. Action Check the device connected to the printer. Printing photos directly is possible only with a PictBridge compliant device. Note • A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.
2002 Cause An unsupported USB hub is connected. Action If a PictBridge compliant device is connected to the printer through the USB hub, disconnect the hub from the printer. Connect a PictBridge compliant device directly to the printer.
2103 Cause The printer cannot detect the paper size. Action Press the printer's RESUME/CANCEL button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the printer not to detect the paper width by using the printer driver or Remote UI. Note • Depending on the type of paper, the printer may not detect the paper width. Additionally, if the top cover is opened while printing is in progress, the printer may not detect the paper width.
2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded. • The paper output slot is exposed to strong light. Action Press the printer's RESUME/CANCEL button to dismiss the error, then take the actions described below. • Print the nozzle check pattern to check the status of the print head.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
4103 Cause Cannot perform printing with the current print settings. Action Press the printer's RESUME/CANCEL button, to cancel printing. Then change the print settings and print again.
5100 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the printer again. If the problem is not resolved, contact the service center.
5110 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5700 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
5C00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
5C20 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6010 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6920 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6921 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6A00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
6B00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
8200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
9000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
9400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
B400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
