TR4500 series Online Manual English
Contents Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Basic Operation. . . . . . .
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Replacing a FINE Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . .
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Setting Telephone Line Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Setting Sender Information. . . . . . . . . . . . . . . . . . . . . . . .
Printing Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Deleting Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 373 Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License.
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved.
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 8: Apple Inc. copyright notice (BSD) ----Copyright (c) 2007 Apple Inc.
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc.
MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License.
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --The TWAIN Toolkit is distributed as is.
Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone/Tablet Copying Faxing 27
Printing Photos from a Computer This section describes how to print photos with Easy-PhotoPrint Editor. 1. Open the front cover (A) gently. The paper output tray (B) opens. 2. Pull out the cassette until it stops. 3. Use the right paper guide (C) to slide both paper guides all the way out. 4. Load photo paper in portrait orientation WITH PRINT SIDE FACING DOWN.
* The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6. Push cassette back until arrow ( ) on front cover is aligned with edge of printer. After pushing the cassette back, the paper information registration screen for the cassette is displayed on the LCD.
7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The 9. Use the (asterisk) on the LCD indicates the current setting. button to select the type of the loaded paper in the cassette, then press the OK button. Follow the instructions of any messages displayed to register the paper information. 10. Pull the paper output support (D) out from the paper output tray. 11. Open the output tray extension (E).
12. Start Easy-PhotoPrint Editor. For Windows: The procedure below is for a computer running the Windows 10 operating system. From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor. For macOS: From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the EasyPhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon. 13. Click Photos icon (F). 14. Click Browse (G) in From computer: and select folder with photos you want to print. 15.
16. Specify number of copies and other options under Print Settings (J). For Windows: Specify the number of copies, your model name, the paper size, and other options. For macOS: Specify the number of copies, the paper size, and other options. Note • Selecting Same No. of each photo enables you to specify the number of copies for all photos with a single setting. • Selecting Same No. of each photo disables the number-of-copies setting specified for each photo.
Note • Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your favorite photos.
Printing Photos from a Smartphone/Tablet This section describes how to print photos with Canon PRINT Inkjet/SELPHY. For details on how to download Canon PRINT Inkjet/SELPHY, see below. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 1. Open the front cover (A) gently. The paper output tray (B) opens. 2. Pull out the cassette until it stops. 3. Use the right paper guide (C) to slide both paper guides all the way out. 4.
* The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6. Push cassette back until arrow ( ) on front cover is aligned with edge of printer. After pushing the cassette back, the paper information registration screen for the cassette is displayed on the LCD.
7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The 9. Use the (asterisk) on the LCD indicates the current setting. button to select the type of the loaded paper in the cassette, then press the OK button. Follow the instructions of any messages displayed to register the paper information. 10. Pull the paper output support (D) out from the paper output tray. 11. Open the output tray extension (E).
12. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet. 13. Select Photo Print on Canon PRINT Inkjet/SELPHY. The list of photos saved on your smartphone/tablet is displayed. 14. Select a photo. You can also select multiple photos at once. 15. Specify the number of copies, paper size, etc. 16. Select Print.
Copying This section describes how to load originals and copy them to plain paper loaded. 1. Open the front cover (A) gently. The paper output tray (B) opens. 2. Pull out the cassette until it stops. 3. Use the right paper guide (C) to slide both paper guides all the way out. 4. Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN.
* The above figure shows the printer with the paper output tray raised. 5. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. * The above figure shows the printer with the paper output tray raised. 6. Push cassette back until arrow ( ) on front cover is aligned with edge of printer. After pushing the cassette back, the paper information registration screen for the cassette is displayed on the LCD.
7. Press the OK button. 8. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The 9. Use the (asterisk) on the LCD indicates the current setting. button to select the type of the loaded paper in the cassette, then press the OK button. Follow the instructions of any messages displayed to register the paper information. 10. Pull the paper output support (D) out from the paper output tray. 11. Open the output tray extension (E).
12. Press the COPY button (F). 13. Open the document cover (G). 14. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (H). Note • To copy two or more documents continuously, load them in the ADF (Auto Document Feeder).
Loading Documents in the ADF (Auto Document Feeder) 15. Close the document cover gently. 16. Confirm the paper settings, then press the Black button (I) or Color button (J). Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features.
Faxing Fax multiple documents in black and white as follows. 1. Open the document tray (A). 2. Slide the document guide (B) all the way out. 3. Insert the document WITH THE SIDE TO SCAN FACING UP. 4. Align document guide (B) with document width.
5. Press the FAX button (C). 6. Use the Numeric buttons (D) to enter the fax number. 7. Press the Black button (E). Note • Many other convenient faxing features are available.
Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the network name (SSID) and security protocol on the printer.
Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet.
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connect via wireless router • Make sure your device and the wireless router are connected. For details on checking these settings, see the manual supplied with the wireless router or contact its manufacturer.
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. • Devices connected to the printer using Wireless Direct cannot communicate with each other. • Firmware updates for the printer are not available while using Wireless Direct.
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi-Fi Connection 49
Default Network Settings LAN Connection Defaults Item Default Enable/Disable LAN Disable LAN SSID BJNPSETUP Wi-Fi security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enab./disab. Bonjour Enable Service name Canon TR4500 series LPR setting Active RAW protocol Active LLMNR Active ("XX" represents alphanumeric characters.
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For macOS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.
Connects to Another Computer via LAN/Changes from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page.
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load two sheets of A4 or Letter-sized plain paper. 3. Press Setup button. The Setup menu screen appears. 4. Select Device settings and press OK button. 5. Select LAN settings and press OK button. 6. Select Print LAN details and press OK button.
3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XX (1 to 13) 3-2-8 Encryption Encryption method None/WEP/TKIP/AES 3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64 3-2-10 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK 3-2-11 TCP/IPv4 TCP/IPv4 Enable 3-2-12 IP Address IP address
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active 3-2-34 Security Protocol Security method ESP/ESP & AH/AH 3-3 Wireless Direct Operation mode for Wireless Direct Enable/Disa
5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters) 5-2 Wireless Direct DevName Device name for wireless direct Device name for wireless direct (Up to 32 alphanumeric characters) 5-4 WSD Printing WSD printing setting Enable/Disable 5-5 WSD Timeout Timeout 1/5/10/15/20 [min] 5-6 LPD Printing LPD printing setting Enable/Disable 5-7 RAW Printing RAW printing setting Enable/Disable 5-9 Bonjour Bonjour setting Enable/Disable 5-10 Bonjour Service Name Bonjou
Reconfiguration Method of Wi-Fi Connection Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: ◦ Redo setup using the Setup CD-ROM or from the web page. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility. Important • Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below. 1. Check that printer is turned on. 2.
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 59
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up.
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
Handling Paper, Originals, FINE Cartridges, etc.
Loading Paper Loading Plain Paper Loading Photo Paper Loading Envelopes 65
Loading Plain Paper You can load plain paper. Important • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it.
3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette. Push the paper stack all the way to the back of the cassette. * The above figure shows the printer with the paper output tray raised. Important • Always load paper in portrait orientation (D).
6. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. * The above figure shows the printer with the paper output tray raised. Note • Do not load sheets of paper higher than the load limit mark (F). • Keep the paper stack height below the tabs (G) of the paper guides. * The above figure shows the printer with the paper output tray raised. 7.
8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The 10. Use the (asterisk) on the LCD indicates the current setting. button to select Plain paper and press the OK button. Follow the instructions of any messages displayed to register the paper information. 11. Pull the paper output support (H) out from the paper output tray. 12. Open the output tray extension (I).
Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface.
Loading Photo Paper You can load photo paper. Important • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette. Push the paper stack all the way to the back of the cassette.
* The above figure shows the printer with the paper output tray raised. Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams. 6. Slide the right paper guide (C) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. * The above figure shows the printer with the paper output tray raised.
* The above figure shows the printer with the paper output tray raised. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the cassette. * The above figure shows the printer with the paper output tray raised. 7. Grab right and left sides of front cover and push cassette back until arrow ( ) on front cover is aligned with edge of printer.
8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The 10. Use the (asterisk) on the LCD indicates the current setting. button to select the type of the loaded paper in the cassette, then press the OK button. Follow the instructions of any messages displayed to register the paper information. 11. Pull the paper output support (H) out from the paper output tray. 12. Open the output tray extension (I).
Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface.
Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with your computer properly. Important • Printing of envelopes from the operation panel is not supported. • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. • Envelopes with an embossed or treated surface • Envelopes with a double flap • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes.
3. Grab handle part of front cover and pull out cassette until it stops. 4. Use the right paper guide (C) to slide both paper guides all the way out. 5. Load the envelopes in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing down. Push the envelopes all the way to the back of the cassette. Up to 5 envelopes can be loaded at once.
* The above figure shows the printer with the paper output tray raised. 6. Slide the right paper guide (C) to align both paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. * The above figure shows the printer with the paper output tray raised. Note • Do not load envelopes higher than the load limit mark (D). • Keep the envelope stack height below the tabs (E) of the paper guides.
8. Press the OK button. 9. Use button to select size of loaded envelopes in cassette and press OK button. Note • The 10. Use (asterisk) on the LCD indicates the current setting. button to select Envelope and press OK button. Follow the instructions of any messages displayed to register the paper information. 11. Pull the paper output support (F) out from the paper output tray. 12. Open the output tray extension (G).
Note • To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded matches the paper settings. Before printing, make paper settings in accordance with the paper information. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.
Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals 82
Where to Load Originals The printer has two positions to load originals: platen and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. Supported Originals Loading Documents, Photos, or Book on Platen Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.
Loading Originals on Platen 1. Open the document cover. 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break. • Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. • Do not put any pressure of 4.4 lb (2.
Important • After loading the original on the platen, be sure to close the document cover before starting to copy, fax, or scan.
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen. 1. Make sure any original has been removed from platen. 2. Open document tray (A). 3. Slide the paper guides (B) all the way out. 4. Load document WITH SIDE TO SCAN FACING UP in document tray. Insert the document until it stops. Note • For details on the supported originals, see below. Supported Originals 5. Adjust document guide (B) to match width of document.
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Magazines, Newspapers, and Documents Function Copying or Faxing Scanning by detecting the type and size of the original automatically How to Load Loading the Original to Be Aligned with the alignment mark If you scan using the operation panel, press the SCAN button and select Auto scan for Document type.
Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. Important • The printer cannot scan the striped area (A) (0.04 inch (1 mm) from the edges of the platen glass). Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.
Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned. You can place up to 12 items. B: More than 0.40 inch (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees.
Supported Originals Platen Item Details Types of originals • Text document, magazine, or newspaper • Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) • Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity One or more sheets* Thickness Max. 0.2 inch (5 mm) * Two or more originals can be loaded on the platen depending on the selected function.
• Documents on carbon paper • Documents on coated paper • Documents on onion skin or other thin paper • Photos or excessively thick documents 92
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips 93
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error message will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error message and take appropriate action. An Error Occurs While using the printer, the periphery of the paper output slot may become dirty with ink. Before replacing the FINE Cartridge, clean the periphery of the paper output slot.
Setting the FINE Cartridge to be Used • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the FINE cartridge immediately with a new one. Ink Tips 1. Check that printer is turned on. 2. Open front cover (C). The paper output tray (D) opens.
Important • The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer with tissue paper or the like. • Do not touch the metallic parts or other parts inside the printer. • If the paper output cover is left open for more than 10 minutes, the FINE cartridge holder may move and the Alarm lamp may light. In this case, close the paper output cover, and then open it again. 4.
Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. • Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. • Do not touch the electrical contacts or print head nozzle on a FINE cartridge.
2. Push the FINE cartridge in and up firmly until it snaps into place. Important • Check if the FINE cartridge is installed correctly.
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 7. Close the paper output cover. Note • If the error message appears on the LCD after the paper output cover is closed, take appropriate action. An Error Occurs • When you start printing after replacing the FINE cartridge, the printer starts cleaning the print head automatically.
Checking Ink Status on the LCD 1. Check that printer is turned on. 2. Press Setup button, use button to select Ink information, and then press OK button. LCD and Operation Panel 3. Make sure Remaining ink appears and press OK button. A in the figure below shows remaining ink level. Example: The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition.
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, used ink for nozzle cleaning is limited to a small amount.
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 102
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status on the LCD • Check if the FINE cartridge is installed correctly.
If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the printer Cleaning the Print Head From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Check that printer is turned on. 2. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 3.
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. 1. Check that printer is turned on. 2. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 3. Use the button to select Deep cleaning and then press the OK button.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, and redo this procedure from the beginning. 6. Check message and place print head alignment sheet on platen. Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark 111 .
Note • The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder). 7. Close the document cover gently, then press the Black button or the Color button. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. After the print head position adjustment completion message is displayed, remove the print head alignment sheet on the platen.
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 113
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • The password may have to be entered after Remote UI starts. In such a case, enter the password and click OK.
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. Cleaning 1. Select Utilities from Remote UI 2. Click Cleaning Before running the cleaning, check the following items: Check whether the printer is on and open the printer's paper output cover. Check the following items for each ink. Then, if necessary, perform Cleaning.
2. Click Deep cleaning Before running the deep cleaning, check the following items: Check whether the printer is on and open the printer's paper output cover. Check the following items for each ink. Then, if necessary, perform Deep cleaning. • Is there ink remaining in the cartridge? • Did you push in the ink cartridge completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output.
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Auto head alignment 1. Select Utilities from Remote UI 2. Click Auto head alignment A message appears. 3. Load paper in printer In the cassette, load 1 sheet of plain A4-sized or Letter-sized paper. 4. Run head position adjustment Check that the printer power is on, and then click Yes. Head alignment starts.
Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the FINE cartridge types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink number You can look up the correct FINE cartridge for your printer.
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 119
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market 1. Check that printer is turned on. 2. Remove any paper from the cassette, then push it back.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on, then remove any paper from the cassette. 2. Prepare paper. 1.
3. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 4. Use the button to select Bottom cleaning and then press the OK button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Yo
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 125
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions. Warning • Users with cardiac pacemakers: This product emits a low-level magnetic flux.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Moving the printer • Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment.
General Notices • Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak. • Do not place anything on top of the printer. Be especially careful to avoid metal objects such as paper clips and staples, and containers holding flammable liquids such as alcohol or thinner. • Do not apply excessive pressure when placing large objects on the platen glass. • Do not attempt to open, disassemble or modify the FINE cartridges. Ink may leak and damage your printer.
Regulatory Information IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm.
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE).
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE autorizado o con el servicio de recogida de basuras doméstico.
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ).
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex.
Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből származó hulladék (WEEE) átvételére feljogosított gyűjtőponton.
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee.
elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie veiksmingo gamtos išteklių naudojimo.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice) (2012/19/UE) şi legile naţionale.
vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću.
Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High 143
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative.
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the FINE cartridge left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Important • We recommend to hold and carry out this printer as shown in the figure below. If you hold the front cover or the cassette, it may fall out of the printer.
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it. Press the Setup button and select Device settings > Reset setting > All data.
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, or bleed if water or sweat comes in contact with the printed area.
Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols 149
Main Components Front View Rear View Inside View Operation Panel 150
Front View A: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel B: Platen Load an original here. C: Document Cover Open to load an original on the platen. D: Paper Guides Align with both sides of the paper stack. E: Cassette Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
I: Paper Output Cover Open to replace the FINE cartridge or remove jammed paper inside the printer. J: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off K: ON lamp Lights after flashing when the power is turned on. L: FAX Memory lamp Lights when there are received or unsent documents stored in the printer's memory. M: Alarm lamp Lights or flashes when an error occurs.
Rear View A: Power Cord Connector Plug in the supplied power cord. B: Rear Cover Open when removing jammed paper. C: Telephone Line Jack Connect the telephone line. D: External Device Jack Connect an external device such as telephone or answering device. E: USB Port Plug in the USB cable to connect the printer with a computer. F: Transport Unit Cover Detach when removing jammed paper. Important • Do not touch the metal casing.
Inside View A: FINE Cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. B: FINE Cartridge Holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Note • For details on replacing a FINE cartridge, see Replacing a FINE Cartridge. Important • The area around the parts C may be splattered with ink. This does not affect the performance of the printer.
Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. B: Back button Returns the LCD to the previous screen. C: FAX button Switches the printer to the fax mode. D: COPY button Switches the printer to the copy mode. E: SCAN button Switches the printer to the scan mode. F: Setup button Displays the Setup menu screen. With this menu, you can perform printer maintenance and change printer settings.
J: OK button Finalizes the selection of a menu or setting item. This button is also used to resolve an error or ejects documents in the ADF (Auto Document Feeder). K: Menu/Wireless connect button Displays the Copy menu, Scan menu, or FAX menu screen. To set wireless router information in the printer directly from a smartphone or other such device (without having to do any procedures at the router), hold down this button.
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 157
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press any button or perform the print operation. The display will be also restored when receiving faxes. You cannot change the wait time before the LCD turns off.
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If an error message is displayed on the LCD, see An Error Occurs. • You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network.
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default.
Checking the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. • The power plug/power cord is worn. • The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. • If the power cord is unplugged, the date/time settings will be reset and all documents stored in the printer's memory will be lost.
LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, and setup menu screen. Pressing the Menu/Wireless connect button (B) in the respective modes shows the menu screen to select various functions or settings. Selecting a Menu or Setting Item button (C) to select an item or option, then press On the menu screen or settings screen, use the the OK button (D) to proceed with the procedure.
4. Select Scan contrast, press the OK button (D). 5. Use the button (C) to change the contrast, then press the OK button (D). Network Status Indication Wi-Fi setting and the network status indicate by the icon. If the icon appears on the LCD when the SCAN button or Setup button is pressed, it indicates that Wi-Fi is enabled and the printer is connected to the wireless router. Depending on the signal state, the icon will change.
Entering Numbers, Letters, and Symbols Use the Numeric buttons to enter or edit such information as unit name, a recipient's name for the directory, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched. The current input mode appears at the upper right corner of the LCD. Note • Only numbers and symbols that are available for the type of information you are entering are displayed, such as numbers for telephone or fax number input.
List of Characters Assigned to Each Numeric Button For Fax/Telephone Number, Name, Number of Copies Lowercase mode (:a) Button Uppercase mode (:A) Numeric mode (:1) Fax/Telephone no. 1 1 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 . @ - _ SP*1 # #!",;:^`=/|'?$%&+()[]{}<> Switch the input mode. *1 "SP" indicates a space.
pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 . @ - _ SP*2 #!",;:^`=/|'?$%&+()[]{}<>\~ Switch the input mode. *2 "SP" indicates a space.
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 168
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 169
Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the printer when data is received. 1. Selecting Device settings from Remote UI 2. Click Energy saving settings 3.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Device settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion. Check this check box to prevent paper abrasion.
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Other dev.
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The (asterisk) on the LCD indicates the current setting. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings and then press the OK button. The Device settings screen is displayed. 4.
Setting Items on Operation Panel Items for Printer FAX settings Other dev.
FAX settings Select this menu from Setup menu. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The printer must be set up depending on your telephone line and use of the faxing function. Follow the procedure according to the instructions on the LCD.
Note • This setting may not be available depending on the country or region of purchase. • TEL line auto select (China only) If you select ON, the telephone line type is selected automatically. If you select OFF, you can select the telephone line type manually. Setting Telephone Line Type Adv. FAX settings • Err reduction (VoIP) If you select Reduce, it may be possible to reduce the incidence of communication errors when connecting to internet line such as IP phone. Note • When Reduce is selected, V.
• Color transmission When faxing color documents using the ADF (Auto Document Feeder), selects whether to convert them into black & white data if the recipient's fax device does not support color faxing. If you select If incompatible, end, the printer does not send color documents when the recipient's fax device does not support color faxing. If you select If incompat., B&W, the printer send documents in black & white when the recipient's fax device does not support color faxing.
33600 bps/14400 bps/9600 bps/4800 bps The fax reception start speed will be faster as the value is bigger. Note • The (asterisk) on the LCD indicates the current setting. • Some of settings are not available depending on the country or region of purchase. • When the telephone line condition or connection is poor, selecting a lower reception start speed may solve reception problems. Auto print settings • Received documents Selects whether to print the received fax automatically when receiving a fax.
Security control • FAX no. re-entry If you select ON, you can set the printer to send faxes after using the Numeric buttons to enter the number twice. By using this setting, you can avoid the mistransmission of faxes. Preventing Mistransmission of Faxes • Check RX FAX info If you select ON, the printer checks whether the recipient's fax device information matches the dialed number. If it matches the number, the printer starts to send faxes.
Print settings Select this menu from Device settings in Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full). Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page.
LAN settings Select this menu from Device settings in Setup menu. Wi-Fi Wireless Direct Print LAN details Wi-Fi • Enable/disab. Wi-Fi Enables or disables Wi-Fi. • Wi-Fi setup Selects the setup method for Wi-Fi connection. Note • You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen. ◦ Easy Wi-Fi connect Select if you specify the settings of the access point information to the printer directly from a device (such as a smartphone) without operating the wireless router.
• Change name (SSID) Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for Wireless Direct. • Change password Changes the password for Wireless Direct. • Confirm request Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer. • Manual setup For details on each setting item: Manual setup Print LAN details You can print out the network settings of the printer such as its IP address and SSID.
Optimize WSD-In Selecting Active allows you to receive the WSD printing data faster. WSD scan from dev. Selecting Active allows you to transfer the scanned data to the computer using WSD. Timeout setting Specifies the timeout length. • Bonjour settings Setting items for LAN using Bonjour for macOS. Enab./disab. Bonjour Selecting Active allows you to use Bonjour to perform the network settings. Enter service name Specifies the Bonjour service name. You can use up to 48 characters for the name.
Other dev. settings Select this menu from Device settings in Setup menu. • Date/time setting Sets the current date and time. Setting Sender Information Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes. • DST setting Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
• Key repeat Enables/Disables continuous input by pressing and holding down the number of copies, the zoom ratio, etc. button when setting the • Doc. remov. reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning. Important • Depending on the type of original or the state of the document cover, forgetting to remove the original may not be detected.
Language selection Changes the language for LCD messages and menus.
Firmware update Select this menu from Device settings in Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Important • When you use this function, make sure the printer is connected to the internet. Note • Only Current version is available when Inactive is selected for Enable/disab. Wi-Fi in Wi-Fi under LAN settings. • Install update Performs the firmware update of the printer.
Reset setting Select this menu from Device settings in Setup menu. Returns all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. Important • Depending on the setting item, it is necessary to perform connection or setup again after you have returned the setting back to the default. • Web service setup Returns the Web service settings back to the default.
3. Press the OK button after deleting all the numbers and the letters.
Feed settings Select this menu from Setup menu. By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Settings • Save paper info Saves the paper size and the media type you load in the cassette.
Web service setup Select this menu from Setup menu. • Connection setup The following setting items are available. ◦ GoogleCloudPrint Registers/Deletes the printer to/from Google Cloud Print. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform settings. • Proxy server setup Performs settings for a proxy server. Select Use or Do not use.
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Turning off Printer Automatically Turning on Printer Automatically Using Two-sided Printing Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of time. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
Using Two-sided Printing Follow the procedure below to use duplex printing. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select ECO settings and then press the OK button. 4. Select 2-sidedPrintSetting and then press the OK button. 5. Specify settings as necessary. • Copy Select two-sided copying as a default. • Template print Select two-sided printing of template forms on the printer as a default.
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting Sender Information Follow the procedure below to perform setting. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Quiet mode and then press the OK button. 4.
System information Select this menu from Setup menu. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * LAN Port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. USB and LAN can be used at the same time. Print width 8 inches/203.
◦ Other sizes: 0.14 inch (3.4 mm) Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature and humidity conditions. Recommended conditions: Temperature: 59 to 86 °F (15 to 30 °C) Humidity: 10 to 80 % RH (no condensation) * For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions.
Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size Platen: A4/Letter, 8.5" x 11.7"/216 x 297 mm ADF: A4/Letter/Legal, 8.5" x 14.0"/216 x 356 mm Optical resolution (horizontal x vertical) 600 x 1200 dpi * Gradation (Input / Output) Gray: 16 bit/8 bit * Optical Resolution represents the maximum sampling rate based on ISO 14473.
• Recipient (max. 20 destinations) • Group dial (max. 19 destinations) Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (max. 10 destinations) Others Activity report (after every 20 transactions) Sequential broadcasting (max. 21 destinations) Rejected numbers (max. 10 destinations) Err reduction (VoIP) * * For details, see "Err reduction (VoIP)" in "Adv. FAX settings". Network Specifications Communication protocol TCP/IP Wi-Fi Supported Standards: IEEE802.11n / IEEE802.
Hard Disk Space 3.0 GB or more Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 macOS Operating System OS X 10.10.5 - OS X 10.11, macOS 10.12 - macOS 10.13 Hard Disk Space 1.5 GB or more Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice.
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 201
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Genuine Canon paper Note • For warnings on use of the non-printable side, see each product's usage information. • For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions.
Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • Letter • Legal • A5 • A4 • B5 • KG/4"x6"(10x15) • 5"x7"(13x18cm) • 8"x10"(20x25cm) • L(89x127mm) • 2L(127x178mm) • Hagaki • Hagaki 2 • Envelope Com 10 • Envelope DL • Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 Special sizes Special page sizes must be within the following limits: • Minimum size: 3.50 x 5.00 inches (89.0 x 127.
Paper Load Limit Genuine Canon Paper Paper for printing documents: Media Name Cassette Paper Output Tray Canon Red Label Superior Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper Approx. 80 sheets Approx. 40 sheets High Resolution Paper *1 Approx. 80 sheets Approx. 40 sheets Paper for printing photos: Media Name
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 For best results in continuous printing, remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration.
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling.
Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Paper Settings 208
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing Using a Web Service 209
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 210
Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment.
Note • Click Show Details to switch the setup window to the detailed display. 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality of the pop-up menu. Select Auto Select for Media Type. Remove the Two-Sided check mark if you are not printing on both sides of the paper. Important • An error may occur if the paper size set in the print dialog is different from the paper size set on the printer.
• If printing paper such as photo paper and postcards that cannot be printed on both sides, uncheck the Two-Sided checkbox. Note • Use the Print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to macOS help. 7. Click Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network.
Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Hagaki, IJ Hagaki, or Hagaki K for paper type, according to your purpose. When you print on the address side, register Hagaki. 3. Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderless for Paper Size from the print dialog.
Important • Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If you print with the Two-Sided check mark on, the printing result may not be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. Click Print The printer prints according to the specified settings.
Adding Printer Procedure for adding printer to your Mac is explained. To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the printer list, and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added. The below procedure is not necessary in this case. 1.
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print... from the File menu of the application software The Print dialog opens.
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click (Delete) The selected print jobs will be deleted.
Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if not logged in as the administrator. For information about an administrative user, see Users & Groups from System Preferences. 1. Open System Preferences, and select Printers & Scanners 2.
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 221
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 222
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Printing from Windows 10 Mobile Device Printing/Scanning with Wireless Direct 223
Printing/Scanning with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly. Follow the procedure below to use Wireless Direct. 1. Preparing the printer.
The Wireless Direct is enabled and a device can be connected to the printer wirelessly. Note • You can check the following on the Wireless router info screen. Use the an item you want to check and then press the OK button. button to select • Network name(SSID): Identifier • Security protocol: Security setting and password • WL Direct dev. name: Printer name displayed on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer.
Printing/Scanning with Wireless Direct After connecting a device and the printer, start printing/scanning from the application of your device. Note • For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Change password • Manual setup 1. Select Manual setup and then press the OK button. 2. Enter new password and then press the OK button. • Auto update 1. Select Auto update and then press the OK button. 2. Select Yes and then press the OK button. 3. Select Done and then press the OK button. If you select Security protocol instead of Done, you can check the updated password.
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings for printing. Note • The default setting is different between when you print/copy from the operation panel, when you print from Smartphone/tablet, when you print from Windows, and when you print from macOS.
When you start printing/copying, The size/type of loaded paper is different from the print settings appears on the LCD. When you press the OK button, the screen for selecting the processing method is displayed. Please choose one of the following. Note • Depending on the setting, the choices below may not be displayed. Use cass. settings Select if you want to print on the paper loaded without changing the paper settings.
Default Setting for Displaying the Message which Prevents Misprinting • When you print/copy using the operation panel of the printer or when you print from smartphone/tablet: The message which prevents misprinting is enabled by default. To change the setting: Feed settings • When you print from Windows: The message which prevents misprinting is disabled by default.
Copying Making Copies Reducing/Enlarging Copies Basics Two-Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 231
Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 2. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Load original document on platen or in ADF (Auto Document Feeder). 5. Confirm the page size (A) and magnification (B). Note • To change or confirm the page size, magnification, or other settings, press the Menu/Wireless connect button, then use the button to display the desired setting item.
Adding the Copying Job (Reserve copy) If you load the original on the platen, you can add the copying job while printing (Reserve copy). The screen like shown below is displayed when you can reserve copy. Load the original on the platen and press the same button (the Color button or the Black button) as the one which you previously pressed. Important • When you load the original on the platen, open and close the document cover gently.
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. In the copy mode, press the Menu/Wireless connect button, use the then press the OK button. Use the displayed. button to select a setting item, button to adjust each setting item, then press the OK button. The next setting item is The LCD returns to the Copy standby screen when all the settings are complete. Note • The (asterisk) on the LCD indicates the current setting.
Note • Some of setting items are not available depending on the country or region of purchase. • Media type Select the media type of the loaded paper. Ex: • Print quality Select the print quality according to the original. Ex: Note • If you use Draft with the media type set to Plain paper and the quality is not as good as expected, select Standard or High and try copying again. • Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.
Note • This setting item is displayed when standard copying is selected. • 2-sided Select whether to perform two-sided copying. Ex: Note • This setting item is displayed only when 2-sided copy is selected for Special copy. Two-Sided Copying • Stapling side Select the orientation and the stapling side of the printed paper. Ex: Note • This setting item is displayed only when 2-sided copy is selected for Special copy.
Scanning Scanning from Computer (Windows) Scanning from Computer (macOS) Scanning from Operation Panel Scanning Using Smartphone/Tablet 237
Scanning from Computer (macOS) Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) 238
Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer.
IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos.
Note • To set the applications to integrate with, see Settings Dialog.
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main screen, and then scan again.
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 243
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility Lite. 3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings dialog.
Scanning Tips Positioning Originals (Scanning from Computer) 245
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break. • Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Important Important • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. • For the portions in which items cannot be scanned, click Home to return to the top page of the Online Manual for your model and search for "Loading Originals." Multiple items: Allow 0.
1. Make sure any original has been removed from platen. 2. Open document tray (A). 3. Slide the paper guides (B) all the way out. 4. Load document with side to scan facing up in document tray. Insert the document until it stops. 5. Adjust document guide (B) to match width of document. Do not slide the document guide too hard against the document. The document may not be fed properly. Note • When scanning duplex documents, place the front sides facing up.
Scanning Using Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link Printing/Scanning with Wireless Direct 249
Faxing Preparing for Faxing Sending Faxes Using Operation Panel of Printer Registering Recipients Sending Faxes from Computer (Windows) Sending Faxes from Computer (Mac OS) Receiving Faxes Other Useful Fax Functions 250
Preparing for Faxing Connect the printer to the telephone line and set up the printer before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset. • The settings for user information and directory will be retained.
Connecting Telephone Line The connection method differs depending on your telephone line. • If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter: Basic Connection (Connecting with General Telephone line) • If you connect the printer to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the printer cannot send/receive faxes. Connect the printer correctly.
Important • Be sure to connect the telephone line before the printer is turned on. If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note • Refer to Rear View for the position of the telephone line jack and the external device jack. • Before connecting a telephone or answering machine, remove the Telephone connector cap.
• Connecting to an Internet Telephone A: Digital Subscriber Line B: xDSL modem (splitter may not be built-in to the modem) C: Broadband router compatible with Internet Telephone D: Computer E: Telephone or answering machine F: WAN (Wide Area Network) port G: LAN (Local Area Network) port H: TEL port I: LINE port * Port configurations and names may vary depending on the product. Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.
Setting Telephone Line Type • Connecting to an ISDN Line For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.
Setting Telephone Line Type Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important • For users in China After plugging the power cord and turning on the printer, the telephone line type is selected automatically.
7. Press the FAX button to return to the Fax standby screen. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Fax settings, then press the OK button. 4. Select FAX user settings, then press the OK button. 5. Select TEL line auto select, then press the OK button. The current telephone line type is displayed.
Setting Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note • The receiving operation procedure varies depending on the selected receive mode.
About Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode. 6. If you make the advanced settings, select Yes and press the OK button. If not, select No and press the OK button. Make the advanced settings as necessary.
• Fax only mode Select when not receiving voice calls. Receiving operation: 1. When a fax incomes, the printer will receive the fax automatically. Advanced Settings of Receive Mode You can specify the advanced settings of each receive mode. Note • The (asterisk) on the LCD indicates the current setting. • Advanced setting in TEL priority mode You can specify the following setting items.
Use the button or the Numeric buttons to specify the number of times the external device rings when incoming. • Advanced setting in DRPD You can specify the following setting items. ◦ DRPD: FAX ring pat. Sets the distinctive ring pattern of a call that the printer assumes is a fax call. If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your telephone company.
The confirmation screen asking whether to make advanced settings is displayed. 6. Select Yes, then press the OK button. 7. Select DRPD: FAX ring pat., then press the OK button. The DRPD: FAX ring pat. screen is displayed. 8. Select the ring pattern that your telephone company assigned to your fax number, then press the OK button. Select from Normal ring, Double ring, Short-short-long, or Short-long-short. Note • The (asterisk) on the LCD indicates the current setting. 9.
Setting Sender Information You can set the sender information such as user information and date/time. About Sender Information Setting Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Setting Date and Time This section describes the procedure to set the date and time. 1. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4. Select Other dev. settings, then press the OK button. 5. Select Date/time setting, then press the OK button. 6. Set the date and time. Use the button to move the cursor under the desired position, then use the Numeric buttons to enter the date and time.
2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4. Select Other dev. settings, then press the OK button. 5. Select DST setting, then press the OK button. 6. Select ON, then press the OK button. To disable summer time, select OFF. 7. Set the date and time when summer time starts. 1. Select Start date/time, then press the OK button. 2. Make sure that Set month is selected, then press the OK button. 3.
9. Use the button to move the cursor under the desired position, use the Numeric buttons to enter the time (in 24-hour format) when summer time ends, then press the OK button. Precede single digits with a zero. 9. Press the FAX button to return to the Fax standby screen. Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit TEL no. registr. and Unit name registr.
3. Press the OK button. Note • You can enter the name up to 24 characters, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 7. Press the FAX button to return to the Fax standby screen.
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (macOS) 268
Registering Recipients Using Operation Panel of Printer Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory.
Registering Fax/Telephone Number of Recipients Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4. Select Directory, then press the OK button. 5. Select Add directory entry, then press the OK button.
The fax/telephone number selected from the outgoing call logs is displayed. 2. Check the fax/telephone number, then press the OK button. The fax/telephone number is registered to the printer and the screen to enter the recipient's name is displayed. • From call log (IN) is selected as the registration method: The screen to select the fax/telephone number or the name from the incoming call logs is displayed. 1. Select a fax/telephone number or a name, then press the OK button.
If you select a name on From call log (IN) in step 9, the name may be already entered. If you do not change the name, go to step 11. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11. Press the OK button to finalize registration. Note • To register another recipient's number and name, select an unregistered ID number and operate in the same procedure. • To return to the Fax standby screen, press the FAX button.
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4. Select Directory, then press the OK button. 5. Select Add directory entry, then press the OK button.
You can choose a recipient with the two methods. The method can be switched by pressing the button. • When Add to group is displayed on the LCD: Use the button to select a recipient's ID number to register to the group dial. • When Enter first letter is displayed on the LCD: After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the registered recipients are displayed in alphabetical order.
11. Press the OK button to finalize registration. Note • To register another group, select an unregistered ID number and operate in the same procedure. • To return to the Fax standby screen, press the FAX button. • You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO. LIST.
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4. Select Directory, then press the OK button. 5. Select Add directory entry, then press the OK button. Note • You can select Add directory entry from TEL no.
Note • This registration method may not be available depending on the country or region of purchase. ◦ Direct entry is selected as the registration method: The editing screen is displayed. Change the recipient's fax/telephone number, then press the OK button. Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. Entering Numbers, Letters, and Symbols • Press the button twice to enter a pause.
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 4. Select Directory, then press the OK button. 5. Select Add directory entry, then press the OK button. Note • You can select Add directory entry from TEL no.
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. 1. Check that printer is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 5. Select Print reports/lists, then press the OK button. 6. Select Directory list, then press the OK button. 7. Select an item to print, then press the OK button.
Registering Recipients Using Speed Dial Utility2 (macOS) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer. You can also save them on the computer as a backup. For safety reasons, it is recommended that you backup the registered data on the computer using Speed Dial Utility2.
Starting Up Speed Dial Utility2 Important • Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly. • Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or standby mode. • If your printer is compatible with LAN connection, make sure that the printer is connected to the computer with LAN connection to use Speed Dial Utility2 via LAN connection.
Speed Dial Utility2 Dialog The following items are on the Speed Dial Utility2 dialog. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note • For checking printer's MAC address, refer to "Checking Network Information" for your model from Home of the Online Manual.
Displays the registered information selected for Setting Item List:. Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit... button. 6. Load from PC... Displays the telephone directory saved on the computer. 7. Instructions Displays this guide. 8.
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Save to PC.... 4.
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the registered information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the printer.
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
To delete a member: Select a code to delete from group dial, and then click << Delete. 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the edited information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the printer.
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed. 4. Select an item to change, and then click Edit.... The User Information dialog is displayed. 5.
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed. • To register a rejected number: 1. Select an unoccupied code from list, and then click Edit.... 2.
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer. Note • In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed Dial Utility can be loaded. 1. Start up Speed Dial Utility2. 2.
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes 293
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone. Sending Fax after Speaking on Telephone 1. Check that printer is turned on. 2. Press the FAX button.
button: By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered. 6. Press the Color button for color transmission, or the Black button for black & white transmission. The printer starts scanning the document. Important • Color transmission is available only when the recipient's fax device supports color faxing. • Do not open the document cover until scanning is completed. 7. Start sending.
• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent documents stored in the printer's memory are lost.
Resending Faxes (Redialing Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the printer will redial the number after a specified interval. Automatic Redialing • Manual Redialing You can redial to the recipients dialed using the Numeric buttons.
Manual Redialing Follow the procedure below for manual redialing. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Load documents on platen or in ADF (Auto Document Feeder). 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5. Press the Menu/Wireless connect button. The FAX menu screen is displayed. 6. Select Redial, then press the OK button. 7. Select the recipient's number to redial, then press the OK button.
Setting Items for Sending Faxes If you select FAX TX settings after pressing the Menu/Wireless connect button on the Fax standby screen, you can specify the settings of the scan contrast and the scan resolution. Adjust the scan contrast and resolution following the procedure below. 1. Press the Menu/Wireless connect button on the Fax standby screen. The FAX menu screen is displayed. 2. Select FAX TX settings, then press the OK button. 3. Select Scan contrast, then press the OK button. 4.
Note • When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality. 7. Press the OK button. The LCD returns to the Fax standby screen.
Sending Faxes from Computer (Mac OS) Sending Faxes Using AirPrint General Notes (Fax Transmission Using AirPrint) 301
Sending Faxes Using AirPrint You can send faxes from a printer using AirPrint. To send faxes, add your printer to your computer. Checking Environment First, check your environment. • AirPrint operation environment A computer running Mac OS. Note • For supported operating system versions, click Home to return to the top page of the Online Manual for your model and search for "Specifications." • Requirement The computer and your printer must be connected correctly. Adding Printer to Computer 1.
1. Make sure printer is on. 2. In application, open document to fax. 3. Open Print dialog. To open the Print dialog, you typically select Print... from the File menu of your application software. 4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list. 5. Specify fax paper settings as needed.
6. Enter fax/telephone numbers in To.
If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings as needed. 7. Click Fax. The number is dialed automatically and the fax is sent. Note • To cancel sending the fax, press the printer's Stop button. Automatic Redialing If the fax could not be sent (for example, when the recipient was busy), the number is redialed automatically according to the automatic redialing setting of the printer. You can enable or disable automatic redialing.
General Notes (Fax Transmission Using AirPrint) Sending faxes is subject to the following restrictions. • Enter the characters in To and Dialing Prefix so that the total number of characters is within 40 characters. • You can use the following characters for To: Character Explanation 0-9*# For use in telephone and fax numbers. + space To make the number easier to read. You cannot insert a space at the front of a number.
Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 307
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Make sure of the receive mode setting. Make sure of the receive mode setting displayed on the Fax standby screen. Note • For details on how to change the receive mode: Setting Receive Mode 4.
• If the printer was not able to print a received fax, the printer stores the unprinted fax in its memory (Substitute Reception). Memory Reception When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset. The printer will receive the fax.
• If the answering mode is turned off on the answering machine, pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset. • If Manual/auto switch of the advanced setting is set to ON, set RX start time to longer than the time before the answering machine starts playing the answering message. After making this setting, we recommend that you call the answering machine using a mobile phone, etc.
• You can change the number of times to ring the telephone with Incoming ring of the advanced setting. When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The printer will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode • When the call is a voice call: The telephone will ring when a call incomes.
• For Network switch The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.
Changing Paper Settings This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important • If the size of loaded paper is different from that specified in the paper size setting, Check page size Press [OK] are displayed on the LCD.
Note • The (asterisk) on the LCD indicates the current setting. Page size Select the page size from A4, Letter, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. Media type The paper type is set to Plain paper. 2-sided Select whether to perform two-sided printing when printing faxes, reports, or lists.
Memory Reception If the printer was not able to print the received fax, the received fax is stored in the printer's memory. The FAX Memory lamp is lit and Received in memory is displayed at the Fax standby screen. Important • If you unplug the power cord, all faxes stored in the printer's memory are deleted. The next time you turn the printer on, press the OK button after a confirmation screen is displayed. The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
Auto print settings ◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size in FAX paper settings, and then press the OK button. • You pressed the Stop button to cancel printing of a fax: To resume printing of the fax, display the Fax standby screen by pressing the FAX button again. Note • The printer can store up to max. 50 pages* (max.
Other Useful Fax Functions Document Stored in Printer's Memory 317
Document Stored in Printer's Memory If the sending faxes is not complete or the printer was not able to print the received faxes, these faxes are stored in the printer's memory. If an error occurred during a fax transmission, the document is not stored in the printer's memory. In the following cases, the printer is not able to print the received fax and will automatically store the fax in its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out.
Printing Document in Printer's Memory You can print a specified document in the printer's memory or print all the received documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. 1. Check that printer is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu/Wireless connect button.
: Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting. • By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and print it following the procedure below. 1. Select the transaction number (TX/RX no.) of the document you want to print, then press the OK button. 2.
Deleting Document in Printer's Memory You can delete a specified document in the printer's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number (TX/RX no.). If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing Document in Printer's Memory 1. Check that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3.
• By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number. Specify the document and delete it following the procedure below. 1. Select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Select Yes, then press the OK button. The specified document will be deleted from printer's memory.
Frequently Asked Questions Network Cannot Find Printer on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Cannot Print or Connect For other questions about network, click here.
List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Printout Results Are Unsatisfactory Scanning Problems (Windows) Scanning Problems (macOS) Scan Results Are Unsatisfactory (Windows) Scan Results Are Unsatisfactory (macOS) Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Find Printer while Using Wi-Fi Printer Suddenly Stopped Work
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use.
Printing/Scanning from Smartphone/Tablet Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Const
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 327
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen While using printer: Cannot Find Printer while Using Wi-Fi 328
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Checking that Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Is printer set to allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment Is the printer connected to the wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. If is displayed: • Check wireless router configuration. After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router indoors.
For details, see the instruction manual supplied with the wireless router or contact the manufacturer. After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings Disable block in firewall function temporarily. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer and disable block temporarily.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable.
4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note • You can use the Setup CD-ROM to redo setup. • For macOS: 1. Click Next. The screen telling you that installation has not been completed appears. 2. Click No. The screen to select application software to install appears. 3. Click Back to Top. 4. Click Exit on Start Setup screen. 5. Turn off printer. 6. Restart computer. 7.
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the Check2 The icon on LCD . icon appears when you switch a mode by pressing the SCAN button or Setup button. If the icon is not displayed, select Active for Enable/disab.
Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility.
Check7 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. (Windows) Check8 If not, select it to enable bidirectional support.
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 343
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Print/Scan/Fax through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Check7 Make sure of the Wi-Fi channel numbers used for your computer. You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer. It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are using are restricted, the Wi-Fi channels do not match.
Check2 Check printer settings. Select LAN settings > Wireless Direct > Switch WL Direct in this order and select Yes. Check3 Check the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address.
Network Key (Password) Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA. • Using WPA/WPA2 (Windows) The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer. Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For macOS: Perform setup from the web page. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP addresses for computer, network device, and printer are registered. Check2 Check3 If using WPA/WPA2 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer. For details, see Setting an Encryption Key.
Other Network Problems Checking Network Information Restoring to Factory Defaults 353
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information. Printing Network Settings For Windows, you can check the network setting information on the computer screen.
Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. In Windows 10, right-click Start and select Command Prompt. In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm and search for "Command Prompt". In Windows 7, click Start > All Programs > Accessories > Command Prompt.
--- XXX.XXX.XXX.XXX ping statistics --3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information.
Restoring to Factory Defaults Important • For Windows: Initialization erases all network settings on the printer, making printing, scanning, or faxing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, redo setup using the Setup CD-ROM or from the web page. • For macOS: Initialization erases all network settings on the printer, making printing, scanning, or faxing operation from a computer over a network impossible.
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 358
Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method.
To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility.
Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check6 Make sure the printer is not placed too far away from the device. If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Check7 Make sure 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be connected.
Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly/"No Paper" Error Printout Results Are Unsatisfactory 363
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Changing the Printer Operation Mode (macOS) Check4 If printing from a computer, delete jobs stuck in print queue. • For Windows: Deleting the Undesired Print Job • For macOS: Deleting the Undesired Print Job Check5 Is your printer's printer driver selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Ink Does Not Come Out Check1 Make sure of the estimated ink levels in the FINE cartridges. Replace empty FINE cartridges with new ones. Replacing a FINE Cartridge Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover and remove the FINE cartridges. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply. • If problem is not resolved after performing print head deep cleaning twice: Ink may have run out. Replace the FINE cartridge.
Paper Does Not Feed Properly/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, flip through the paper before loading it. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.
Check6 Make sure media type and paper size settings match with loaded paper. If multiple sheets of plain paper is fed from the printer, select the setting for preventing double-feed of plain paper. Check7 If multiple sheets of plain paper is fed from the printer, select the setting for preventing double-feed of plain paper using the operation panel or your computer.
If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors If Printed Paper Has Been Discolored Colors may fade with time if the printed paper is left for a long period of time. After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity.
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 373
White Streaks Appear Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Make sure of the estimated ink levels in the FINE cartridges. Replace empty FINE cartridges with new ones. Replacing a FINE Cartridge Check3 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
Check5 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover and remove the FINE cartridges. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place. After confirming that the FINE cartridge is installed properly, close the paper output cover.
Check8 Is copy source a printed paper by printer? If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original. Print from the printer directly, or reprint from the computer if you can reprint from it.
Colors Are Unclear Check1 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
After confirming that the FINE cartridge is installed properly, close the paper output cover. Note • Printed colors may not match screen colors due to basic differences in the methods used to produce colors. Color control settings and environmental differences can also affect how colors appear on the screen. Therefore, colors of printing results may be different from those on the screen.
Lines Are Misaligned/Distorted Check1 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer. • For Windows: Adjusting Print Head Position Manually • For macOS: Adjusting Print Head Position Check2 Check paper and print quality settings.
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is.
1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.
2. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 3. Select Select Printer... and select printer you are using from pulldown menu and select OK. 4. Select Custom Settings. 5. Select Prevent paper abrasion check box and click OK. ◦ For macOS: Adjust the setting to prevent paper abrasion from Remote UI. Opening Remote UI for Maintenance If intensity is set high, reduce intensity setting and try printing again.
During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. Check9 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Assistant Tool.
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note • The direction of the vertical line pattern may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning.
Scanning Problems (macOS) Scanning Problems 385
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 386
Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 With network connection, check the connection status and reconnect as needed. Check 3 With USB connection, connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Restart the computer.
Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your application.
Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 389
Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 390
Cannot Send a Fax Is power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on the power automatically. • If you unplugged the power cord after pressing the ON button to turn off the power (the ON lamp is off), reconnect it, and then press the ON button to turn on the power. • If the power was turned off due to power failure, etc.
Fax settings Is Dial tone detect set to ON? Check6 Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings. Fax settings Is fax number registered correctly in printer's directory? Check7 Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory, and then send the document again.
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.
Errors Often Occur When Send a Fax Check Check telephone line condition or connection. If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting Reduce for Err reduction (VoIP) on Adv. FAX settings under Fax settings. For details, see Err reduction (VoIP). Fax settings Note • If selecting Reduce does not reduce errors, select Do not reduce.
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax 395
Cannot Receive a Fax, Cannot Print a Fax Is power turned on? Check1 • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on the power automatically. • If you unplugged the power cord after pressing the ON button to turn off the power (the ON lamp is off), reconnect it, and then press the ON button to turn on the power.
Reconnect it to the telephone line jack. Connecting Telephone Line Is paper loaded? Check5 If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory Reception). Load paper, and then press the OK button.
Check10 Are there setting items set Reject in Caller rejection? If you select Reject for any setting items in Caller rejection in Security control under Fax settings, the printer rejects calls for setting item selected Reject. For details, refer to Using Caller ID Service to Reject Calls.
Telephone Problems Cannot Dial Telephone Disconnects During a Call 399
Cannot Dial Check1 Is telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly? Check the telephone line type setting and change it as necessary.
Telephone Disconnects During a Call Check Is telephone line cable or telephone (or a peripheral device such as an external telephone, an answering device, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering device, or a computer modem) are connected correctly.
Poor Quality Fax Received Check1 Check scan settings of sender's fax device. Ask the sender to adjust the scan settings of the fax device. Check2 Is ECM RX set to OFF? Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings. If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 403
Printer Does Not Turn On Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • To disable the setting from the operation panel: 1. Check that printer is turned on. 2. Press the Setup button, use the button to select ECO settings, and press the OK button. LCD and Operation Panel 3.
The setting to shut off the power automatically is disabled. Note • Refer to below to disable the setting from ScanGear (scanner driver).
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed. Check Check following to make sure your system environment supports Hi-Speed USB connection.
Cannot Communicate with Printer via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable. Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver.
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press Setup button and wait a little. 2. Press button twice and press OK button. 3. Press button 3 times and press OK button. 4. Use button to select language for LCD and press OK button. The desired language appears on the LCD. 5. Press Stop button.
Installation and Download Problems Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) 410
Failed to MP Drivers Installation (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10, click Start > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1, select Explorer icon in Taskbar on Desktop, and then select This PC from list on left. ◦ In Windows 7, click Start, and then click Computer. 2. Double-click the CD-ROM icon in the window that appears.
• If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen • Other cases: Reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website.
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. Download the latest MP Drivers for your model on the download page of the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi connection. The printer is detected automatically in the network.
Errors and Messages An Error Occurs Message (Support Code) Appears 414
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message appears on the computer, or an error code appears on the printer. For some errors, a support code (error number) appears on the computer screen.
Message (Support Code) Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the LCD, see below. Message Appears on LCD If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message that appears on the computer and click OK. The printer starts printing. See Unplugging the Printer for unplugging the power cord. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
When printer is connected to your computer with a USB cable, check device status from your computer. Check4 Follow the procedure below to check the device status. 1. Select Control Panel > Programs > Programs and Features. Note • If the User Account Control screen appears, select Continue. 2. Double-click Universal Serial Bus controllers and USB Printing Support. If USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer.
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and on the computer screen and take the appropriate action in response.
• 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 9000 to 9ZZZ 9500 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below.
1300 Cause Paper is jammed in the paper output slot. What to Do If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer.
1303 Cause Paper is jammed in the transport unit. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 2. Load paper in cassette properly.
1304 Cause Paper is jammed when performing automatic duplex printing. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 2. Load paper in cassette properly.
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the printer, remove the paper following the procedure below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right or left, whichever makes it easier to remove the paper. When moving the FINE cartridge holder, hold the top of the FINE cartridge holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the FINE cartridge holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (B) in the printer? 7. Close paper output cover. 8. Plug printer back in and turn printer back on. All jobs in the print queue are canceled. Redo the printing.
Removing Jammed Paper from Rear Side Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer. If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
6. Slowly pull out paper. When you pull the jammed paper, support the printer with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. 7. Close transport unit cover.
Note • After you close the transport unit cover, take back the printer in original position at once. 8. Plug printer back in and turn printer back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
1003 Cause Printer is out of paper, or paper does not feed. What to Do Close the paper output tray, pull the cassette out, and then load the paper. Loading Paper When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette. After loading the paper, push the cassette so that the as illustrated below. mark on the cassette aligns with the front panel Open the paper output tray, then press the printer's OK button.
1200 Cause Paper output cover is open. What to Do Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
1203 Cause Paper output cover is opened during printing. What to Do If paper remains inside the printer, slowly pull out the paper with both hands and close the paper output cover. Press the printer's OK button to resolve the error. The printer ejects one blank sheet of paper and resumes printing from the next paper. The printer will not reprint the page that was printed when the paper output cover is opened. Retry printing.
1250 Cause Paper output tray is closed. What to Do Open the paper output tray to resume printing.
1401 Cause FINE cartridge is not installed. What to Do Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1430 Cause FINE cartridge cannot be recognized. What to Do Remove the FINE cartridge and reinstall it. If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new one. If this still does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button.
1682 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1686 Cause The ink may have run out. What to Do The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the printer's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
1688 Cause The ink has run out. What to Do Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing.
168A Cause FINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed. What to Do Retract the output tray extension and the paper output support, open the paper output cover, and then remove the FINE cartridges. Make sure the FINE cartridge compatible with the printer is installed. Then install the FINE cartridges again. Replacing a FINE Cartridge Push up the FINE cartridge until it clicks into place. After installing, close the paper output cover.
1890 Cause Protective material or tape may still be attached to FINE cartridge holder. What to Do Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
2110 Cause Paper settings for printing or copying do not match cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) • For copying, make the copy paper settings to match cassette paper information set on the printer.
For example, if the print or copy paper setting is A5, and cassette paper information is set to A4, change the paper in the cassette to A5 paper and proceed with printing or copying. Once you have inserted the cassette after changing the paper, the screen for setting cassette paper information appears. Set paper information for the paper in the cassette. Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type.
2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's OK button and check the following. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen. • Make sure the platen and the print head alignment sheet are not dirty. • Make sure the loaded paper is correct. For print head alignment, load A4 or Letter-sized plain paper. • Make sure the print head nozzle is not clogged.
2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen. Place the printed side down and align the mark alignment mark in the upper left corner of the sheet with the . 2. Slowly close the document cover and press printer's Black or Color button. The printer starts scanning the print head alignment sheet, and automatically adjusts the print head position.
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
5011 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
5012 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the FINE cartridges are properly installed. Push up the FINE cartridge until it clicks into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5200 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
5B02 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
6000 Cause Printer error has occurred. What to Do If the paper is jammed, remove it depending on the jammed location and cause. List of Support Code for Error (Paper Jams) Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
