PIXMA MP760 SERVICE MANUAL Canon Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
PIXMA MP760 SERVICE MANUAL REVISION 0 PIXMA MP760 PIXMA MP760 PIXMA MP760 PIXMA MP760 PIXMA MP760 PIXMA MP760 PIXMA MP760 H12-4602 H12-4603 H12-4604 H12-4605 H12-4606 H12-4608 H12-4609 120V USA 230V EMB 230V GB 230V EUM 120V CND 230V AUS 230V AE HY8-13A4-000 COPYRIGHT 2004 CANON INC. CANON PIXMA MP760 NOV.
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
I.
II. TABLE OF CONTENTS Part 1: MAINTENANCE 1-1 1. MAINTENANCE 1–1 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-3 1-2. Customer Maintenance 1-3 1-3. Product Life 1-4 1-4. Special Tools 1-5 1-5. Serial Number Location 1-6 2. LIST OF ERROR DISPLAY / INDICATION 1-6 2-1. Users Error Messege 1-9 2-2. New Error Codes and Recovery Methods 1 - 11 2-3. Warnings 1 - 11 2-4. Troubleshooting by Symptom 1 - 16 3. REPAIR 1 - 16 3-1.
1 - 67 1 - 69 1 - 69 1 - 69 1 - 69 1 - 70 1 - 70 1 - 71 1 - 72 3-8-1 EEPROM information print 4. Cleaning Your Machine 4-1 Caution 4-2 Cleaning the Exterior 4-3 Cleaning the Scan area 4-4 Cleaning the Interior 4-5 Cleaning the Paper Feed Rollor 4-6 Cleaning the Bottom Plate 5. Transportation Part 2: TECHNICAL REFERENCE 2-1 1. New Technologies 2-3 2. Cleaning Mode and Amount of Ink Purged 2-5 3. Print Mode 2-9 4. FAQ (Problems Specific to the MP760 and Corrective Actions) Part 3: APPENDIX 3-1 1.
Part 1 Maintenance
1.
Approx Adjustment Timing Purpose Tool Print head alignment - At print head replacement - At SPCNTBOARDASS’Y replacement To ensure accurate dot placement. None.(Main body buttons) Computer (settings via the printer driver) 2 min Paper feed motor position adjustment* At paper feed motor unit replacement To adjust the belt tension. (Position the paper feed motor so that the belt is stretched tight.
(3) Periodic replacement parts Adjustment Timing Purpose Tool Approx. time None (4) Replacement consumables Adjustment Timing Purpose Tool Approx. time None 1-2 Customer Maintenance Adjustment Timing Purpose Tool Approx. time Print head alignment At print head replacement. To ensure accurate dot placement. None Main body buttons Computer (automatic settings via the printer driver) Print head cleaning When print quality is not satisfying. To improve nozzle conditions.
1-3 Product Life (1) Main body Specified print volume (a), (b), or the years of use (c), whichever comes first. (a) Scanning Section: 15,000 pages (b) Printing Section: 18,000 pages Bk Copy Print 3,420 pages 3,960 pages 1,500 character pattern - - A4, 7.
1-5 Serial Number Label Location On the right side of the backside in the bottom case (close to the rating plate) Figure1-1 Serial Number Label Location 1-5
2. LIST OF ERROR DISPLAY / INDICATION User error messages Look for the applicable error message and execute the appropriate countermeasures. Error Codes As for the causes and countermeasures, only the error codes that are newly incorporated in the unit remedies unique to the product are included in New Error Codes and Recovery Methods. For the causes and countermeasures of other error codes, refer to the separate G3/G4 Facsimile Error Code List (Rev. 2).
Note: This error message means the same as service error codes ##338 and ##340. When this error occurs in this model, it is not treated as a service error, but as a user error, and the error message is displayed. “Scanning Unit (Printer Cover) is open.” Cause: You opened the scanning unit (printer cover) during an operation. Solution: Close the scanning unit (printer cover). Cause: Damaged scanner open arm ass’y, damaged scanner sensor arm, or SPCNT board ass’y failure.
“Error during scanning memory card. Pull the card and turn the machine off and on.” Cause: Data in the memory card cannot be accessed. Solution: Check the data in the memory card from a digital camera. Check the connection between the multi-card board and the SPCNT board. Replace the Multi Cards Board. Replace the SPCNT board. “There is no images in memory card” Cause: The image data in the memory card are not in the file formats that are valid in this machine. Solution: Print from the computer.
2-2 New Error Codes and Recovery Methods Those error codes that have been added starting with the product and those error codes for which remedies unique to the product are offered are shown together with causes and remedies, where applicable. ##341 Maintenance jet waste ink capacity full Solution: Replace the waste ink absorber as follows in the error occurs: (1) Select [7] PRINTER TEST in the service mode and select [5] INK ABS CAPA under the [7], then input “0”.
##355 Lit-up motor for CD-R print malfunctioned Cause: In performing a CD-R print, the motor to lift up the carriage shaft is malfunctioned. Solution:(1) Turn off and then on the power. (2) Check the connection from the SHEET FEED unit to the SPCNT board ass’y (JPM1). (3) Replace the SHEET FEED ASS’Y. (4) Replace the SPCNT board. ##356 ASF cam sensor error Cause: An error occurs at the ASF cam sensor in the ASF (Auto Sheet Feeder) unit.
##362 Motor driver malfunctioned error Cause: The motor driver is malfunctioned due to heating, etc. Solution: (1) To reboot, press [OK] button or turn off and then on the power. (2) Replace the SPCNT board. 2-3 Warnings Main body (no LCD indications) Displayed warning Remarks None None 2-4 Troubleshooting by symptom Symptom General errors Solution The unit does not power on. (1) Check the power cord connection. (2) Check the connection between the SPCNT board (JPSU1) and power supply unit.
Symptom The paper is not feed Printing properly. problems (The Paper feed motor does not run.) Solution 1) Check the connection from the sheet feed unit to the SPCNT board assy (JPM1). (2) Replace the sheet feed unit. (3) Replace the SPCNT board ass’y. The paper is not picked up from the auto sheet feeder. (1) Check the foreign matter in the paper feed section. (2) Check the connection SHEET FEED UNIT to the SPCNT board ass’y (JPM1). (3) Replace the SHEET FEED UNIT. (4) Replace SPCNT board ass’y.
Symptom Printing Quality Error Solution • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Remove the printhead and re-install it. (2) Carry out nozzle cleaning on the printhead five times with the cleaning operation, than visually cheek the test print for non-discharge of ink from nozzle . (Fig. 1-2) (3) Remove and reinstall the printhead. (4) Replace the appropriate ink tank. (5) Replace the printhead. (6) Replace the SPCNT board ass’y.
Symptom The Nothing is printed. Scanning Image Is Abnormal The image has vertical stripes. The halftone image contains black dots. Faulty CD-R (230V only) The CD-R Tray is not recognized. Other (As-received failure) The display appers in English. Solution (1) Check the connection between the contact sensor and SPCNT board (JCCD1). (2) Replace the SCANNER unit. (3) Replace the SPCNT board ass’y. (1) Clean the Document glass. (2) Check the connection between the contact sensor and SPCNT board (JCCD1).
Missing dots Unstable printing Splashed dots Figure1-2 Defective Pattern (Sample) 1 - 15
3. REPAIR 3-1 Notes on Service Part Replacement (and Disassembling / Reassembling) Service part SPCNT BOARD ASS’Y (HY7-3223) INK ABSOBER (HY7-2885/2886/2887/ 2888/2889/2890/2891/ 2953) CARRIAGE UNIT (HY7-2862) PAPER FEED MOTOR (HY7-2912) Notes on replacement*1 - Before removal of the SPCNT board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the SPCNT board ass'y.
Service part LIFT CAM SHAFT (HY7-2902) TIMING SLIT STRIP FILM (HY7-2863) TIMING SLIT DISK FILM (HY7-3083) Notes on replacement*1 -Grease application to the sliding portions [See 3-3. Adjustment / Settings, 3-3-7 Grease application.] -Upon contact with the film, wipe the film with ethanol. - Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.
To attach the PAPER EXIT TRAY UNIT, align the tray with the T-part of the Solenoid Cam Gear to insert. Then pull the tray open a little and move it toward the left side to insert the other side of the shaft. Figure1-3 Solenoid Cam Gear The following photos show the left and the right cover claws. Figure1-4 LEFT COVER Align them for assembling.
3-2 Special Notes on Repair Servicing 3-2-1 Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.
(2) SPCNT BOARD ASS’Y wiring SPCNT BOARD (JPSU1) POWER SUPPLY UNIT SPCNT BOARD (JLCD1)SCANNER UNIT SPCNT BOARD(JIRD1) IRDA BOARD ASS’Y SPCNT BOARD (JHD1/JHD2) CARRIAGE UNIT SPCNT BOARD (JPNL1) SCANNER UNIT SPCNT BOARD (JLMP1)SCANNER UNIT SPCNT BOARD (JSOL1) SOLENOID SPCNT BOARD (JFBM1)SCANNER UNIT SPCNT BOARD (JEXT1) RELEY BOARD ASS’Y SPCNT BOARD (JCDR1)Memory card BOARD SCNT BOARD (JFAU1) FAU SPCNT BOARD (JDSC1) Memory card BOARD SPCNT BOARD (JPM1) CARRIAGE/ LF/AP/PAPER FEED MOTOR SPCNT BOARD (JVL
(3) RELAY BOARD ASS’Y wiring RELAY BOARD (JSNS2) LF Encoder / PE Sensor RELAY BOARD (JSNS1) PF Encoder / PF PE Encoder / AP Encoder SPCNT BOARD (JEXT1) RELAY BOARD (JREL) Figure1-9 RELAY BOARD ASS’Y wiring (4) POWER SUPPLY UNIT wiring POWER SUPPLY (CN4) SPCNT BOARD (JPSU1) REGULATOR POWER SUPPLY (CN6) Figure1-10 POWER SUPPLY UNIT wiring 1 - 21
3-3 Adjustment / Settings 3-3-1 PAPER FEED MOTOR Adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
(a) CARRIAGE SHAFT (c) ASF ARM LOCK LEVER (b) LEFT GEAR 2 (d) CAPPING (3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R. Align the two parts so that both surfaces shown at the top are horizontal. Or, adjust so that the part of the CR SHAFT CAM R shown at the bottom is just at the bottom.
3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment (1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to the gash of the LIFT CAM SHAFT ASS’Y. PRESSURE ROLLER SPRING LIFT CAM SHAFT ASS’Y Figure 1-13 Positioning in LIFT CAM SHAFT ASS’Y adjustment 1 (2) Turn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the arrow “a” in the photo (clockwise) until it reaches the end.
3-3-4 SOLENOID CAM location (1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at the bottom. SOLENOID CAM (The part has a protection against reverse installation.
3-3-6 Applying White Sheet (1) Rib bumps are provided on the right side and the bottom side of the FAU (Film Adapter Unit) Protective Sheet. (See the photo shown below, the directions when you open the document cover.) Temporally attach the white sheet to a place inside the rib bumps on the right side (about 1 mm inside or less). (2) Attach the whole part of the white sheet, by aligning the edge of the white sheet on the line of rib bumps on the bottom side of the FAU Protective Sheet.
NG Example: The edges of the white sheet are located on the scanner top cover.
3-3-7 Grease application (2) (2) (3) (4) (1) (9) (10) (8) Figure 1-20 Grease application1 1 - 28
(7) (5) (6) Figure 1-21 Grease application2 Part name Chassis Where to apply grease / oil 1 2 3 4 LIFT CAM SHAFT 5 6 7 CARRIAGE SHAFT 8 CARRIAGE SHAFT SPRING L 9 CARRIAGE SHAFT SPRING R 10 Entire surface the CARRIAGE SLIDER contacts CARRIAGE SHAFT sliding portion CARRIAGE SHAFT CAM L sliding portion CARRIAGE SHAFT CAM R sliding portion LIFT CAM SHAFT sliding portion SPRING sliding portion (4 points) PRESSURE ROLLER ASS’Y sliding portion (4 points) CARRAGE and CARRIAGE SHAFT sliding portion CARRIA
3-3-8 Waste ink counter setting When the SPCNT board ass'y is replaced, check the amount of the waste ink capacity before the replacement. After the replacement, register the amount of the waste ink capacity on the new SPCNT board ass’y that has been replaced. To check the waste ink capacity, print out the EEPROM information print. To register the waste ink capacity, select [7] PR INTER – [5] INK ABS CAPA in the service mode, and input a value between 0 – 100 (%) with the numeric keys.
Date Display YYYY/MM/DD * MM/DD/YYYY * DD/MM/YYYY EUR USA Memory Card Protect * On OFF Slide Show * Fast Fine (USA) * ENGLISH FRANCAIS ESPANOL PORTUGUES Languages Selection Auto Feed Switch * OFF ON Two-Sided Copy Setting * Vertical Horizontal [COPY] button [Paper/Setting] button Paper Size Media Type Quality Preset Ratio * Letter B5 A5 4"×6" 5"×7" Credit-card-size * A4 EUR USA Plain Paper Glossy Photo Paper High Res.
[FILM] [Menu] Color Negative Film Single-photo Print Black & White Negative Multi-photos Print Color Positive Film Printing All Photo 35mm Slide Print all Photos Printing With Fading Correction Maintenance/Settings [FILM] [Settings] Paper Size Media Type Quality Border/Borderless [PHOTO] [Menu] Single -image Print Multi-image Print Special Photo Print Special Photo Print * Sticker Print Print All Image Photo Index Print DPOF Print Maintenance/Settings [PHOTO] [Settings] Setting 1:Basic Paper S
3-5. SERVICE SWITCHES 3-5-1 Hardware Switches There is no service hardware switch on the Circuit board. 3-5-2 Service Data Setting Service data can be checked and changed with items on display menus. The effective SSSWs/ parameters and their default values in this machine are shown in Service menu in this chapter. #1 SSSW (Service soft switch settings) These setting items are for basic fax service functions such as error management, echo countermeasures, and communication trouble countermeasures.
3-5-3 Service Data Registration / Setting Method Service data can be registered/set by the following operations: Standby(Copy Mode) (1) User data mode selection Press the Menu key. (2) Sevice data mode selection Press the SCAN, COPY, and then SCAN button. (3) Menu item selection Select the menu item by pressing the button. Press the OK button. (4) Data registration Input the data and press the OK button. Press the Stop/Reset button to return to standby.
3-5-4 Service Data Flowchart Service Data #1 SSSW (Service soft switch setting) #+No.
#5 TYPE CYGNUS-P (Type setting) U.S.A. EUROPE U. K. SWEDEN SWISS AUSTRIA DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N. Z.
#6 GENESIS (UHQ) (Genesis function settings) #7 PRINTER 1.Bit SW 2.SLICE 3.
#8 CLEAR (Data initialization mode TEL USER SW settings) SERVICE SW NCU SERVICE DATA REPORT COUNTER ALL #9 ROM (ROM management) MAIN:V0.20 040806 0000 FA00 USB :00.
3-5-5 Explanation of service data a) SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit switches. The figure below shows t3 Bi t2 Bi t1 Bi t0 Bi t4 Bi t5 Bi t6 Bi SW01 Bi t7 which numbers are assigned to which bits. Each bit has a value of either 0 or 1. 0 0 0 0 0 0 0 0 Figure 1-30 Bit Switch Display See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective bits and their default values.
3-5-6 New SSSWs/parameters added to this model #1 SSSW (service soft switch setting) SW01 (service soft switch 01: error management) Bit Function 1 0 0 Service error code Output Not output 1 Error dump list Output Not output 2 Not used 3 Not used 4 (New) ##300 series service error code 5 Not used 6 Not used 7 Not used Output Not output [Bit 4] Even when Bit0 is set to "Not output", you can select whether or not to output ##300 series Service Error Codes, caused by hardware malfunct
#7 PRINTER (printer function settings) 2. NUMERIC PARAM. No. Function Selecting range Default setting 05 Trailing edge margin 0 ~ 9999 5 ( 5 mm) [Parameter 05] Sets the print image trailing edge margin. 5. INK ABS CAPA This switch allows the waste ink capacity stored in the PCNT board to be checked or entered. [SUCTION] At #5 INK ABS CAPA, you can check or registerthe capacity of waste ink ejected during the cleaning operation.
3-5-7 SSSW Default Setting TYPE U.S.A. EUROPE U.K.
TYPE U.S.A. EUROPE U.K.
TYPE AUSTRALIA FINLAND DENMARK NORWAY HOLLAND BELGIUM SW01 00010000 00010000 00010000 00010000 00010000 00010001 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000010 10000010 10000000 10000000 10000000 SW05 00000000 00000000 00000000 00000000 00000000 00000000 SW06 10000000 10000000 10000000 10000000 10000000 10000000 SW07 00000000 00000000 00000000 00000000 00000000
TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000 00000000 SW33 00000000 00000000 00000000 00000000 00000000 00000000 SW34 00000000 00000000 00000000 00000000 00000000 00000000 SW35 00000000 00000000 00000000 00000000 00000000 00000000 SW36 00000000 00000000 00000000 00000000 00000000 00000000 SW37 00000000 00000000 00000000 00000000 00000000
TYPE N.
TYPE N.
TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000001 00000000 SW04 10000000 10000000 10000000 10000000 10000000 00000010 SW05 00000000 00000000 00000000 00000000 00000000 00000000 SW06 10000000 10000000 10000000 10000000 10000000 10000000 SW07 00000000 00000000 00000000 00000000 00000000 00000000
TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000 00000000 SW33 00000000 00000000 00000000 00000000 00000000 00000000 SW34 00000000 00000000 00000000 00000000 00000000 00000000 SW35 00000000 00000000 00000000 00000000 00000000 00000000 SW36 00000000 00000000 00000000 00000000 00000000 00000000 SW37 00000000 00000000 00000000 00000000 00000000 00000000
TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN SW01 00010000 00010000 00010000 00010000 00000000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 00000010 10000000 10000000 10000000 10000000 10000000 SW05 00000000 00000000 00000000 00000000 00000000 00000000 SW06 10000000 10000000 10000000 10000000 10010000 10000000 SW07 00000000 00000000 00000000 00000000 00000000 000
TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000 00000001 SW33 00000000 00000000 00000000 00000000 00000000 00000000 SW34 00000000 00000000 00000000 00000000 00000000 00000000 SW35 00000000 00000000 00000000 00000000 00000000 00000000 SW36 00000000 00000000 00000000 00000000 00000000 00000000 SW37 00000000 00000000 00000000 00000000 00000000 000
TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD SW01 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000000 10000000 10000000 10000000 SW05 00000000 00000000 00000000 00000000 00000000 SW06 10000000 10000000 10000000 10000000 10000000 SW07 00000000 00000000 00000000 00000000 00000000 SW08 00000000 00000000 00000000 00000000 00000000 SW09 00000000 0
TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD SW31 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000 SW33 00000000 00000000 00000000 00000000 00000000 SW34 00000000 00000000 00000000 00000000 00000000 SW35 00000000 00000000 00000000 00000000 00000000 SW36 00000000 00000000 00000000 00000000 00000000 SW37 00000000 00000000 00000000 00000000 00000000 SW38 00000000 00000000 00000000 00000000 00000000 SW39 00000000 0
TYPE U.S.A. EUROPE U.K.
TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 350 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 11: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1300 1300 1300 1300 14: 0 0 0 0 0 0 15: 120 120 120 120 120 120 16: 2 2
TYPE N.
TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN 01: 0 0 0 0 0 0 02: 10 10 10 10 10 8 03: 15 15 15 15 15 15 04: 12 12 12 12 12 6 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 350 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 4300 9000 11: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1300 1300 1200 1300 14: 0 0 0 0 0 0 15: 120 120 120 120 120 120 16: 2 2 2 2 2 2
TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN 01: 0 0 0 0 0 0 02: 8 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 350 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 11: 3800 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1300 1300 1300 1300 14: 0 0 0 0 0 0 15: 120 120 120 120 120 120 16: 2 2 2 2
TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD 01: 0 0 0 0 0 02: 10 10 10 10 10 03: 15 15 15 15 15 04: 12 12 12 12 12 05: 4 4 4 4 4 06: 4 4 4 4 4 07: 350 350 350 350 350 08: 0 0 0 0 0 09: 6 6 6 6 6 10: 5500 5500 5500 5500 5500 11: 3500 3500 3500 3500 3500 12: 0 0 0 0 0 13: 1300 1300 1300 1300 1300 14: 0 0 0 0 0 15: 120 120 120 120 120 16: 2 2 2 2 2 17: 100 100 100 100 100 18: 0 0 0 0 0 19: 400 400
3-6 Test Mode / Factory Mode This machine is equipped with the test mode to check operations of various functions listed below. To enter into the test mode, select TEST MODE in the menu items of the service data and press the OK button. To enter into the FACTORY MODE, press the Menu button after entering into the TEST MODE. To end the TEST MODE and the FACTORY MODE, press the Stop/Reset button. Then turn the power OFF/ON with the power button.
3-6-2 Test mode menu TEST MODE [Menu] button *[1] SYSTEM TEST FACTORY MODE [Menu] button [1] ROM SUM / CPU SUM [2] SD RAM *[2] SCANNER [2] ADF READ [3] BOOK READ [4] SHADING TEST [6] ENDURANCE [3] PRINTER *[1] SHUKKEN PATTERN 1 *[2] SHUKKEN PATTERN 2 *[3] CD-R CHECK PATTERN *[4] EEPROM *[5] ENDURANCE [6] CD-R CALIBRATION *[4] MODEM [1] RELAY [2] TONAL [3] DTMF [4] G3 FAX *[7] SENSOR [1] DS [2] DES [3] TRAY [4] VALUE [5] CD-R TRAY [6] MAIN CAM [7] PE [8] U-TURN CAM [9] ASF CAM *[8] ETC [1] IN
3-6-3 Factory mode menu "*" indicates that these are not used in the field.
3-6-4 Operation Panel Tests If you select test menu in the FACTORY mode, [1] PANE L is displayed. To select the test menu, press the OK button. In this test, check that the display, LED lamps, and keys on the control panel are operating correctly. (a) Display test When the Color Start key is pressed from the Panel menu, patterns in black or in color appear in LCD Viewer. Check whether each patterns is displayed correctly in the LCD Viewer.
3-6-5 PRINT TEST Select SHUKKEN of the PRINTER test from the FACTORY MODE menu to print out the print pattern. The following items can be checked in the print pattern. On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) Destination (model name) ROM Version USB serial number Reserve for factory use Ink absorber waste ink amount(%) CDR sensor correction value xxxx Vx.
Check 2 Top of from accuracy Check 4 Halftone Check 1 Nozzle check pattern Check 3 Straight line Figure 1-34 Service test print 1 - 65
3-6-6 CD-R Calibration When SPCNT board ass’y, CD-R tray, or a unit or a part of printer (such as Carriage unit, Pump unit) is replaced, perform the CD-R calibration as follows (registration of CDR sensor compensation value data). 1. Place A4 plain paper on the Auto Sheet Feeder. 2. From the TEST MODE menu, perform [3] PRINTER - [6] CD-R CALIBRATION to print out a blank paper. 3. From the TEST MODE menu, perform [3] PRINTER - [4] EEPROM to print out the information and check the CDRS (XXX) item.
3-8 Verification Items 3-8-1 EEPROM information print [Print sample] MP770 V0.20 IF(USB1=1 1284=0) D=004.
22. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard) 23. Camera Direct print pages (total) 24. Borderless print pages 25. L & 4x6 print pages 26. Number of CD-Rs printed 27. CD-R print position adjustment 28. CD-R sensor correction value 29. Print head temperature (BK/CL) 30. Inside temperature 31. Line inspection information HDEEPROM 32. Version 33. Serial number 34. Lot number 35. Print head ID 36.
4. Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. 4-1 CAUTION • Be sure to turn OFF the power and disconnectthe power cord before cleaning the machine. • If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary documents stored in memory before turning OFF the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
4-4. Cleaning The Interior Regularly clean the interior of the machine to avoid deterioration in print quality due to parts being dirtied by ink or paper dust. Figure 1-36 Cleaning The Interior 4-5 Cleaning the paper feed roller Follow this procedure: 1. Connect the power cord, and power on the machine. 2. Remove any paper from the Auto Sheet Feeder and Cassette. 3. Select the paper source with [Feed Switch]. 4. Press [Menu] repeatedly until appears, then press [OK] twice. 5.
4-6 Cleaning The Bottom Plate Follow this procedure: 1. Power on then connect the power cord. 2. Remove any paper from the Auto Sheet Feeder. 3. Prepare a sheet of A4 or Letter size plain paper. Fold it in half along the long edge. Unfold the paper, then load it in the paper support with the outside edge of the fold facing down. 4. Press [Menu] repeatedly until appears, then press [OK] twice. 5. Use [Right cursor ] or [Leftrsor cu ] to select . 6. Press [OK].
5. TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. (1) Keep the print head and ink tanks installed in the carriage. [See NOTE (1) on the next page.] (2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) [See NOTE (2) on the next page.
Caution: (1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likely to dry. For this reason, keep the print head installed in the printer even during transportation. (2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable, or causing ink leakage, during transportation.
Part 2 Technical Reference
1. NEW TECHNOLOGIES (1) Dye black ink adoption In addition to the pigment black ink, dye black ink is adopted in this machine, so that special paper can be printed in black ink. (For printing plain paper, the pigment black ink is used.) (2) Automatic Print Head Position Alignment In this machine, the print head position can be aligned automatically by operating the buttons on the operation panel and operating from the driver utility.
1) Although the paper size is correct (A4/LTR) and the print head position alignment pattern is printed correctly, an error of the automatic print head position alignment failure occurs. [Solution] Set “Align heads manually” to valid at the driver utility special settings, and perform the print head position alignment manually.
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when auto duplex printing is performed). - Manual cleaning / deep cleaning: Performed manually.
Condition Details Amount of ink used(g) - Via the operation panel (All at the same time Manual cleaning only) (Black/Color/All at the sametime) - Via the printer driver (Selectable from Black, 45 0.14(BK) 0.50(Color) Color, or All at the same time) Via the printer driver (Selectable from Black, Deep cleaning (Black/Color/All at the same time) Color, or All at the same time) (All at the same time) 30(BK) 40(Color) 65 1.58(BK) 1.00(Color) If the print head has not been 0.30(BK) 1.
3. Print Mode (1) Copy INK (Column: Number of Colors) Print Quality PP PP Two-sided printing PP White/Bk PP White/Bk Two-sided printing PR SP (GP/HR/IJPC/ other photo) OHP Mode Resolution(dpi) BK :BCI-3eBK C :BCI-6C 5pl M :BCI-6M 5pl Y :BCI-6Y k :BCI-6BK c :BCI-6C 2pl m :BCI-6M 2pl (”CMcm” shown in a column means printing in the mixture of CM5pl/cm2pl.) 5 color draft 150x600 CMYBK 1 pass 4 - 3 color standard 2 color fine 1200x1200dpi CMYBK 1 pass 1200x1200dpi CMYBKcm 4 passes No.
(2) Standard Color Printing (at PC Printer Driver) Defult setting Can be set at Main tab custom setting Inktank 5 color : BCI-3eBK / 6BK / 6C / 6M / 6Y 4 color *1 : BCI-3eBK / 6C / 6M / 6Y 4 color *2 : BCI-6BK / 6C / 6M / 6Y 3 color : BCI-6C / 6M / 6Y 1 color : BCI-3eBK paper type Drv.
(3) Standard Gray Scale Printing (at PC Printer Driver) Paper Type Drv.
(5) Duplex Printing (at PC Printer Driver) Paper Type Plain paper Super Photo Paper Double Side SP-101D Postal Card Drv.
4. FAQ(Problems Specific to the MP760 and Corrective Actions) No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 1 C Print results Margin (approx. .3mm) -Paper feeding from the cassette, Photo Paper Plus Double Sided (A4), orderless printing, printing on the back side of paper -In the low temperature and low humidity environment -In the printer driver, increase the amount of extension.
No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 6 A Print results Soiling on the back side of paper (lines or streaks parallel to the paper feed direction) -After continuous borderless printing of small sized paper (such as 4x6), when a larger sized paper (such as A4) is rinted. -With Photo Paper Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as printing is performed on both sides of such paper.
No 8 * C Function Print results Phenomenon Condition Cause Corrective action Possible call or complaint Scratches on paper -PP-101D, PP-101, PR-101, SG-101, etc. -Paper feeding from the cassette -Multiple number of sheets loaded -Paper is scratched. -Marks appear on printed paper. -Change the paper feeding method from the cassette to the auto sheet feeder.
Part 3 Appendix
1. PIXMA MP760 Specification Printer Scanner Copy Facsimile Memory Card Memory Card Slot Media Data Storage YES YES YES NO YES YES CF(Type I/II) Micro Drive Smart Media SD/miniSD* Multi Media Card xD-PictureCard* Memory Stick/Memory Stick Pro/Memory Stick Duo*/Memory Stick Pro Duo*/Magicgate Memory Stick Magicgate Memory Stick Duo* *At Adapter YES YES YES JPEG (DCF/CIFF/Exif2.
Letter size)A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper A4 size) Layout Print Standard: Borderless, Bordered, Index Print: 16-80 images (Depending on the size of print media) Photo Index Sheet Power Consumption YES Size MAX Standby Standby Copy(Casette, Copy) Unit Scanning Section Printing Section Including Tray Weight Standard Noise Durability Approx. 40W Approx. 20W None 52dB (A) max.
(ISO JIS-SCID No.5 pattern, Plain std mode) approx. 480 pages (ISO JIS-SCID No.5 pattern, Plain std mode) approx. 640 pages (ISO JIS-SCID No.5 pattern, Plain std mode) approx. 2,000 pages (ISO JIS-SCID No.
PRINTED IN JAPAN (IMPRIME AU JAPON) CANON INC.