PRESS FOR SUCCESS Meeting the In-Plant Print Job Submission Challenge
BREAKING THE JOB SUBMISSION TRAFFIC JAM Sending an e-mail is often viewed as a fast, easy way to communicate. Attaching a file is seen as a quick and convenient way to convey something of greater substance, such as a document or image. But using e-mail to send print files to the In-plant printing facility or Corporate Reprographics Department (CRD) of an organization is far from efficient. In fact, it can sometimes create more problems than it solves.
Job Submission Portal E-mail Attachment Corporate Print Routing Cloud FTP Mobile Device Physical Digital Files PRINT FILE SUBMISSION METHODS In-Plant Print Center In-plant print centers are having to support the growing methods by which print files are being submitted. Physical Hard Copy PRINT FILE SUBMISSION METHODS: CRD/IN-PLANT vs. PRINT-FOR-PAY 100% 5.7% 5.6% 5.7% 10.3% 13.2% 8.7% 20.9% 8.3% Other Web-to-Print 28.3% FTP Upload 34.5% 27.3% 23.1% 50% Hand-off/Mail 35.8% 38.
BUSINESS IMPACTS AT EVERY LEVEL With any high-volume production process, the devil is in the details. For Print Centers, the challenge is to streamline job submission in order to automate timeconsuming tasks. When print jobs are submitted manually via e-mail or physical media, many unnecessary steps are added to the workflow. LET’S TAKE A LOOK AT JUST HOW INEFFICIENT E-MAIL JOB SUBMISSION REALLY IS.
The process of accurately capturing instructions via e-mail and converting that data into a functional job ticket requires multiple steps and people, which may increase the margin of error. The e-mail may contain several attachments, missing files, or unclear requirements. There can be many versions of a print file or improper file formats. The e-mail may not be immediately opened and read, and there’s no confirmation of receipt. The result can have unforeseen errors, delays, and loss of customer loyalty.
STREAMLINE THE WORKFLOW AND INCREASE CUSTOMER CONVENIENCE The solution for optimizing In-plant job submission lies in a successful approach within a streamlined, more automated workflow. A Web-based job submission solution provides a more efficient process for the accepting, communicating, and processing of print orders. THE ADVANTAGES OF AUTOMATING JOB SUBMISSION •M akes the process more convenient for customers and drives orders •E nables access to a wider group of internal customers (e.g.
CENTRALIZED DECENTRALIZED Order Requests Order Requests Department Heads Marketing/ Procurement Portal In-Plant Print Center In-Plant Print Center In a centralized workflow, print requests are usually submitted to a department resource that then sources and submits the order. ORDER SUBMISSION WORKFLOWS Another benefit to using customized templates within an online catalog could be termed “controlled flexibility.
BUILDING AN EFFICIENT PRINT CENTER At the operational level, job submission automation means an In-plant manager can rely on a single overview of all jobs received and will be alerted when new orders arrive. PDF print files can be merged and viewed for added efficiency. Plus, managers can store and reuse job ticket settings and leverage automation templates to streamine production of common job types.
PDF Upload Native File Upload PRISMAdirect Job Submission Cloud Services PRISMAdirect Central Server/ Submission Server E-mail PRISMAdirect Operator Console FLEXIBILITY TO SUPPORT VARIOUS SUBMISSION METHODS Print orders can enter PRISMAdirect through the job submission portal or other commonly used submission methods. Print Center Your customers will receive personalized e-mails that include links to the job preview, requirements, and associated elements.
SOFTWARE IS KEY While hardware may be the most visible part of the printing process, the software behind the scenes is critical. From the moment an order is placed, job submission and workflow management software brings a degree of speed, flexibility, and sophistication to the process that was missing without it. SOLVING BUSINESS PROBLEMS WITH PRISMAdirec t PRISMAdirect software is an easy-to-use, structured job submission tool.
Highly Automated “Touch-Free” S C A L A B I L I T Y Integrated Web Submission Portal Web Submission Portal E-Mail Submission Manual Processes EVOLUTION OF ORDER SUBMISSION AND DIGITAL PRINT WORKFLOWS P R O D U C T I V I T Y TURN YOUR PRINT CENTER INTO A PRINT ORDER MAGNET Once you’ve implemented a job submission automation system, your In-plant print shop can become a magnet for print orders.
CONCLUSION Establishing an automated and secure Web-enabled entry point to your In-plant Print Center workflow lets you transform your business from being a commodity supplier to a solutions provider. Streamlined job submission enables smooth and accurate file transfer, tracking, collaboration, proofing, and delivery, along with a host of business-level benefits, like increased efficiency, improved cost control, and greater competitiveness.
