User Manual

7. Go to folder "EFI\server\spool\csiatom" and delete any temporary PDF files.

8. Restart the service "Fiery CSI Atom".

9. Wait 5 minutes, or reboot the Fiery Print Server.

Now, you can load the media catalog from the Fiery Print Server.

If the import of the media catalog results in a connection error: check the media in the media

catalog. PRISMAprepare does not support media without media sizes.

1. Open the command workstation of Fiery.

2. Open the Paper Catalog.

3. Open the media that has no paper size assigned. You can check this in column "Paper size".

4. Select a paper size for the media and click "Save".

5. Import the media catalog again in PRISMAprepare. It is recommended that you select option

[Merge with the existing media catalog] when you import the media catalog.

How to troubleshoot the communication between PRISMAprepare and the Fiery Print Server

Chapter 8 - Configure the Fiery Print Server

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PRISMAprepare v7.1.1