Warranty

 Repair or Exchange Service Options: In the event service is required for the Product
during the limited warranty period, Canon USA offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option,
through Canon USA's Authorized Service Facility (ASF) network. The name and telephone
number of the ASF(s) near you may be obtained from Canon USA's Web site at
www.usa.canon.com/support or by calling the Canon USA Customer Care Center at 1-800-828-
4040, or any time while speaking to a technical support person. A Product covered by this
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned
without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over
the telephone, and you elect the InstantExchange option, a reference number will be issued to
you. You will be asked for the Product serial number and other information pertaining to your
Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the
enclosed instructions on how to ship your product to the Canon USA repair facility. Your
Product must be returned in the shipping carton in which the replacement Product was packed
and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE
(BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY
OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON,
AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday
through Friday, except holidays. Canon USA does not guarantee same day shipment in the event
of the occurrence of factors beyond its reasonable control. The replacement Product you receive
may be a refurbished or reconditioned unit and will be covered for the balance of the period
remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA
WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL
BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is
available only during the express limited-warranty period for your Product and only in the
continental United States, Alaska and Hawaii during such period.