PIXMA MP510 SERVICE MANUAL Revision 0 QY8-13AZ-000 COPYRIGHT©2006 CANON INC. CANON PIXMA MP510 072506 XX 0.
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
I.
II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Other Error Messages 2-4. Warnings 2-5. Troubleshooting by Symptom 3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) 3-2.
Part 2: TECHNICAL REFERENCE 1. NEW TECHNOLOGIES 2. CLEANING MODE AND AMOUNT OF INK PURGED 3. PRINT MODE 3-1. Normal Color Printing via Computer 3-2. Normal Grayscale Printing via Computer 3-3. Borderless Printing via Computer 3-4. Manual Duplex Printing via Computer 3-5. Card / Camera Direct Printing 3-6. Copying 4. FAQ (Problems Specific to the MP510 and Corrective Actions) Part 3: APPENDIX 1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y 2-2. Card Slot Board 2-3.
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Adjustment Timing Purpose Tool Approx. time EEPROM initialization At logic board replacement To initialize settings. None. Perform in the service mode. 1 min. Destination settings (EEPROM settings) At logic board replacement To set the destination. None. Perform in the service mode. 1 min.
1-2. Customer Maintenance Adjustment Print head alignment Timing Purpose At print head replacement. Tool Approx. time To ensure accurate dot placement. - Machine buttons - Computer (MP driver) 3 min. (manual, auto*) Print head cleaning When print quality is not satisfying. To improve nozzle conditions. - Machine buttons - Computer (MP driver) 1 min. Print head deep cleaning When print quality is not satisfying, and not improved by print head cleaning. To improve nozzle conditions.
Paper Plus Glossy using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing Wizard. Declared yield value determined based on Canon standard method referring to ISO/IEC FCD24712. Note: Ink yield may vary depending on texts/photos printed, applications software used, print mode and type of paper used. 1-4. Special Tools Name Tool No. Application FLOIL KG-107A QY9-0057-000 To be applied to the sliding portions of the carriage rail and main chassis.
2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text and by icon. 2) Messages during printing from a computer are displayed on the MP driver Status Monitor. 3) Error codes are printed in the "operator call/service call error record" area in EEPROM information print.
- Fill in all the circles on the print head alignment sheet. - Place the sheet in the correct orientation and position. The remaining ink amount [1683] unknown. (Applicable ink tank icon) The remaining level of the following ink cannot be correctly detected. Replace the ink tank. (U130) An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one. Printing with a once-empty ink tank can damage the printer.
8 times 9 times 10 times Print head temperature rise error EEPROM error VH monitor error 5B11: Borderless-print ink absorber [5200] The print head temperature exceeded the specified value. - Print head (QY6-0070) - Logic board (QM2-3827) [6800] A problem occurred in writing to the EEPROM. - Logic board (QM2-3827) [B200] The internal temperature exceeded the specified value.
- If images are edited on the computer, print them from the computer. The value exceeds the number of copies During selecting images or specifying the you can print. number of copies, the total print quantity exceeds the prescribed value of 999. A temporary error. After the error message is displayed for a while, the last operation before the error is cancelled, and the total print quantity returns to the value before the error. Memory card is not set. Insert the card after checking the direction.
2-5. Troubleshooting by Symptom Symptom Faulty operation Solution The power does not turn on. The power turns off immediately after power-on. - Confirm the connection of - the power cord, and - between the logic board and the power supply unit. - Replace the - power supply unit, or - logic board. A strange noise occurs. - Remove foreign material. - Attach a removed part if any.
- print head*1. - Remove foreign material from the purge unit caps, if any. - Replace the - purge unit, or - logic board. Printing is faint, or white lines appear on printouts even after print head cleaning. Line(s) not included in the print data appears on printouts. - Remove and re-install the print head. - Confirm that the ink tanks are installed properly. - Perform print head maintenance. - Replace the - ink tank, - print head*1, - purge unit, or - logic board. Paper gets smeared.
- Replace the - scanning unit, - logic board, or - document pressure sheet. *1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. To the table of contents To the top
3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Logic board ass'y QM2-3827 Notes on replacement*1 - Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y. - Before replacement, check the ink absorber counter value (by service test print or EEPROM information print). [See 3-4.
QC1-9597 - Do not bend the film. Print head QY6-0070 After replacement: 1. Perform the print head alignment in the user mode. - Service test print *1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. See 3-2. Special Notes on Repair Servicing, or Parts Catalog, for details. - Do not drop the ferrite core, which may cause damage. - Protect electrical parts from damage due to static electricity.
3-2. Special Notes on Repair Servicing (1) Side cover L2 and front cover L removal i) Remove 1 screw from the front cover L. ii) While pushing the lock pin, slide the front cover L to the right to remove it. iii) Release the hook of the right front of the side cover L2, while pulling the cover downward. iv) Slide the side cover L2 toward the machine front, and remove it.
(2) Side cover R2 and front cover R removal i) Release the hook of the side cover R2. ii) Slide the side cover R2 toward the machine front, and remove it. iii) Remove 1 screw from the front cover R.
iv) Remove 2 hooks (No. 1 in the photo below). While pressing the lock pin (No. 2 in the photo below), slide the front cover R toward the machine front, and remove it. (3) Main case removal i) Remove the front covers L / R, side covers R1 / R2 / L1 / L2, and scanner unit. ii) Release 2 bosses, and remove the ASF cover unit. iii) Remove 4 screws and the main case.
(4) Scanner flexible cable attachment i) On the double-sided adhesive tape in the right back of the top of the main case, attach the flexible cable. The cores should be located as follows: - Place the core (No. 2 in the photo below) so that the rib (No. 1 in the photo below) is between the core edges (between the blue lines in the photo). - Align another core (indicated by the red arrow in the photo below) to the main case protrusion edges (blue lines in the photo below).
(5) Timing sensor unit cable wiring i) Fit the cables in the flexible cable guide, and attach them to the main chassis with filament tape at 2 locations, as shown below (blue circles). ii) Pass the timing sensor unit cables (No. 2 in the photo below) through under the cable between the main board and the ASF_PE sensor board (No. 1 in the photo below).
(6) Flexible cable between the card board ass'y and the logic board ass'y i) Attach the core to the cable. ii) Fix the core with filament tape, as shown in the photo below. (7) Carriage unit flexible cable wiring i) Attach the core to a set of carriage unit cables (3 cables). ii) Fit the cables in the FCC guide so that the core comes to the location indicated by the red arrow in the photo below. iii) Attach the cables to the main chassis with filament tape, as shown in the photo below (blue circle).
(9) Ink tube installation Fit the tube between the ribs. Fit the tube between the ribs, and adjust the tube so that the tube end (indicated by the blue circle in the photo) is between the edges of the right and left ribs (between the red lines in the photo).
(10) Platen link assembly Assemble the platen link so that the paper thickness lever boss is in the platen link hole, as shown in the photo. (11) Emblem removal Push the point indicated by the arrow in the photo to remove from the double-sided adhesive tape. To the table of contents To the top
3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
i) Mark the current position of the left boss and the right hole. (See the step 1 of the carriage rail adjustment above.) ii) Loosen the hexagon-head screws, and adjust the head-to-paper distance. - To prevent the print head from contacting the paper: Raise the carriage rail from the current position. - To improve the print quality: Lower the carriage rail from the current position.
4) While rotating the paper feed roller toward you using your finger, wipe off smears with a cotton swab. If a smear or stain is not removed easily, moisten the swab and clean the roller. 5) When cleaning is completed, remove the paper from the front feeder, and re-set it. 6) Attach the rear cover. Caution: Make sure the rear cover fits in place. Improper attachment of the cover will cause paper jams.
z Platen No Part name 5 Platen Grease/ oil name Where to apply grease/ oil (5) Eject roller sliding portion Floil KG107A Number of locations to apply grease/ oil 1/2 3 Grease/ oil Number of amount drops* (mg) 4.
(6) Ink absorber replacement 1) At the time of an error indicating that the ink absorber is full, replace either the main or the borderless-print ink absorber according to the error message. - When the main ink absorber is full: Replace the absorber indicated by the blue frame in the photo below (component of QY5-0178). - When the borderless-print ink absorber is full: Replace 2 absorbers in the red circle in the photo below and the platen ink absorber (components of QY5-0178).
- Entire main ink absorber: Indicated by the green lines - The portion to be replaced in partial replacement: Indicated by the blue lines (7) Ink absorber counter setting Before replacement of the logic board ass'y, check the ink absorber counter value. After the logic board ass'y is replaced, set the ink absorber counter value to the replaced logic board ass'y. In addition, according to the counter value, replace the ink absorber (ink absorber kit).
(9) Service mode Function Procedures Remarks Service test print - Model name - Destination - ROM version - USB serial number - Ink absorber counter value (ink amount in the ink absorber) - Ink system function check result See "Service mode operation procedures" below. Set a sheet of A4 or letter size paper. For print sample, see 3-4. Verification Items, (1) Service test print, .
See "Destination settings procedures" below. 6 times Green (Power) 7 to 9 times Orange at odd numbers (Alarm) Green at even numbers (Power) 10 times Green (Power) Eject roller correction 11 times Orange (Alarm) Return to the menu selection 12 times Green (Power) Button and LCD test 13 times Orange (Alarm) Ink absorber counter setting See "Ink absorber counter setting procedures" below.
Set the ink absorber counter data to a replaced new EEPROM after the logic board is replaced in servicing. 1) Before replacement of the logic board ass'y, check the ink absorber counter value in EEPROM information print. See 3-4. Verification Items, (2) EEPROM information print.
3-4. Verification Items (1) Service test print On the service test print (sample below), confirm the EEPROM information as shown below. (The information is printed in the top and middle areas of the printout.) - Top area: MP510: Model name M = x.xx: ROM version D = xxx.x: Main ink absorber counter value (%) USB (xxxxxx): USB serial number - Below the solid print patterns in each color: JPN: Destination - Middle area: FA = xx xx xx, Temp: Reserved for plant use AB (C = OK M = ..
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(2) EEPROM information print Print sample: 1: MP510 2: JPN 3: V1.01 4: ST=2006/01/28-18:30 5: LPT=2006/05/01-12:09 6: ER(ER0=1300 ER1=5100) 7: P_ON(S=00009) 8: MSD(002) 9: IF(USB1=1) 10: PC(M=002 R=000 T=001 D=009 C=000) 11: D=020.1 Ps=001.
Printed items: 1. Model name 2. Destination 3. ROM version 4. Installation date & time 5. Last printing date & time 6. Operator call/service call error record 7. Power-on count (soft) 8. Longest period where printing stops (days) 9. Connected I/F (USB2) 10. Purging count (manual/deep cleaning/timer/dot count/ink tank and print head replacement) 11. Main ink absorber counter value (%), borderless-print ink absorber counter value (%) 12. Total print pages (total, copy pages) 13.
4. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode, press the ON/OFF button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised. 2) Keep the print head and ink tanks installed in the carriage. See Caution 1 below. 3) Turn off the machine to securely lock the carriage in the home position. (When the machine is turned off, the carriage is automatically locked in place.
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES (1) Paper thickness lever (at the bottom front of the machine) The head-to-paper distance can be adjusted using the paper thickness lever. Smearing on printouts due to the print head contacting the paper, etc. may be solved by setting the paper thickness lever to the right (for thick paper, envelope, and T-shirt transfer), regardless of the paper type. (2) Remaining ink amount detection function The machine has a function to detect the remaining ink amount.
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases: - Cleaning on arrival: Performed when the scanning unit (printer cover) is closed. - Manual cleaning / deep cleaning: Performed manually.
52 (Color) same time) If the print head has not been capped before power-on (All in sequence) 0.33 (Black) 81 (All in sequence) 0.79 (Color) *1: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this cleaning will be conducted up to 5 times from the machine installation, and no further timer cleaning - 0 will be performed. *2: The period of time since the previous cleaning is counted by Black and Color separately.
3. PRINT MODE Default setting Selectable in the printer driver Main tab Selectable after clicking Custom in the Main tab Ink used PigBk: PGI-5BK C: CLI-8C M: CLI-8M Y: CLI-8Y CLI-8C (small c: droplet) CLI-8M (small m: droplet) Print control Bi: Bi-directional Uni: Uni-directional 3-1.
3-2. Normal Grayscale Printing via Computer MP driver Custom setting Paper type (Canon specialty paper) Plain paper Envelope Item Print quality Resolution HxV (dpi) Print control Ink used Print quality Resolution HxV (dpi) Print control Ink used 5 Fast 4 3 2 Custom 300x300 1 pass, Bi PigBk Fast 600x600 1 pass, Bi PigBk Standard 600x600 1 pass, Bi PigBk Standard 600x600 2 passes, Uni PigBk High 600x600 4 passes, Bi PigBk High 600x600 4 passes, Uni PigBk 1 Fine 3-3.
3-5.
4. FAQ (Problems Specific to the MP510 and Corrective Actions) No. 1 2 3 4 5 * Function Phenomenon Cause Corrective action Possible call or complaint Ink tank installed A Installation in a wrong position The ink tank is installed in Open the scanning unit - Ink tank installation a wrong position. (printer cover), and install error. the ink tank(s) properly.
paper feeding, resulting in a paper jam. 7 B 8 B 9 C Smearing on printed side When paper is curled, the 1. Correct the paper curl. - Smear on the edge of paper rises, printed side of 2. Recommend printing causing the print head to paper in the print quality rub against the printed - Cannot print assurance area. surface of paper, resulting properly in smearing. - Paper edge crease Smearing on the back side of paper, or on the address side of postcards When borderless printing 1.
Part 3 APPENDIX
1. BLOCK DIAGRAM 1-1. PIXMA MP510 Link to a PDF file for printing To the table of contents To the top
2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y J301 (Print Head 1/3 [Carriage Unit]) No. Signal name Function 1 to 4 VH_GND Head drive ground 5 to 9 VH Head driver power supply +24V VH_GND Head drive ground 10 to 14 Input / Output OUT - J302 (Print Head 2/3 [Carriage Unit]) No. Signal name Function Input / Output 1 to 2 HVDD Head logic power supply +3.
J303 (Print Head 3/3 [Carriage Unit]) No.
J502 (Ink Sensor / Ink Tank Sensor) No. Signal name Function 1 SNS_AB Ink tank sensor signal 2 VSEN_3.3V Ink tank sensor power supply 3 SNS_INK Ink sensor signal 4 GND Ground 5 INK_PWM Ink tank sensor signal Input / Output IN OUT IN IN J503 (Power Supply Unit) No. Signal name Function 1 VM Motor power supply +32V 2,4 GND Ground 3 VH Head power supply +24V 5 PW_DWN Power supply control signal Input / Output OUT IN OUT J505 (ASF_PE Sensors) No.
J601 (Operation Panel / LCD) No. Signal name Function Input / Output 1 GND Ground - 2 PANEL_RSTX Panel reset signal 3 GND Ground 4 PANEL_INT Panel interruption signal 5 +3.3V LCD drive power supply +3.
J704 (Scanner Motor) No. Signal name Function Input / Output 1 SC_MAN Scanner motor phase A- OUT 2 SC_MA Scanner motor phase A+ OUT 3 SC_MB Scanner motor phase B+ OUT 4 SC_MBN Scanner motor phase B- OUT J801 (Scanner Unit) Signal name No.
J902 (USB 2.0 I/F) No. Signal name Function Input / Output 1 SNS_USB USB VBUS power supply sensor IN 2 D- USB D- signal BUS 3 D+ USB D+ signal BUS 4 GND Ground - 5 L_GND Logic ground - 6 L_GND Logic ground - 7 L_GND Logic ground - 8 L_GND Logic ground - To the table of contents To the top
2-2. Card Slot Board J1 (Logic Board) No. Signal name Function Input / Output 1 GND Ground - 2 DSC D+ Camera Direct D+ signal IN/OUT 3 DSC D- Camera Direct D- signal IN/OUT 4 VBUS PictBridge VBUS power supply IN 5 +5.
10 SM_GND SM ground 11 SM_D5 SM 16 bit data bus IN/OUT 12 SM_D3 SM 16 bit data bus IN/OUT 13 SM_D6 SM 16 bit data bus IN/OUT 14 SM_D2 SM 16 bit data bus IN/OUT 15 SM_D7 SM 16 bit data bus IN/OUT 16 SM_D1 SM 16 bit data bus IN/OUT 17 SM_LVD SM low voltage detection 18 SM_D0 SM 16 bit data bus IN/OUT 19 SD_DAT1 MMC/SD 16 bit data bus IN/OUT 20 MS_GND MS ground 21 SD_DAT0 MMC/SD 16 bit data bus 22 MS_BS MS bus state 23 SD_GND SD ground 24 MS_VCC MS logic powe
J3 (CompactFlash) No.
41 CF_RESETX CF reset 42 CF_IORDY CF ready input - output 43 CF_INPACKX Not used 44 VCC(CF_REGX) CF register select 45 CF_DASPX Not used - 46 CF_PDIAGX Not used - 47 CF_D8 CF 16 bit data bus IN/OUT 48 CF_D9 CF 16 bit data bus IN/OUT 49 CF_D10 CF 16 bit data bus IN/OUT 50 GND CF logic ground - 51 PEG(FGND) Not used - 52 PEG(FGND) Not used - IN IN/OUT IN OUT J4 (Digital Camera Connector) No.
2-3. Operation Panel Board J1 (Logic Board) No. Signal name Function Input / Output 1 DGND Ground - 2 POWER_SW Power switch OUT 3 STOP/RESET_SW Stop/Reset switch OUT 4 LED_POW Power LED display IN 5 LED_ERR Error LED display IN 6 PN_RXD Transmission signal OUT 7 PN_TXD Reception signal 8 DGND Ground 9 LVDATA+ LCD data signal+ IN 10 LVDATA- LCD data signal- IN 11 +5V Power supply IN 12 LVCLK+ LCD clock signal+ IN 13 LVCLK- LCD clock signal- IN 14 +3.
2-4. Carriage Board No.
3. PIXMA MP510 SPECIFICATIONS Type Desktop serial color inkjet printer Paper feeding method Auto sheet feed (auto sheet feeder, front feeder) Resolution 4,800 x 1,200dpi (Max.) - 4 x 6, borderless printing: Approx. 47 sec. (PP-101 4x6, borderless printing, default settings)* For reference: Custom 5 Standard Remarks Black (Fine Black) 25ppm 13.9ppm Paper feeding from the ASF Color (Fine Color) 17ppm 10.
- Printing from a computer: Acoustic noise 36 dB (A) (Photo Paper Pro, highest print quality settings, paper feeding from the ASF) - Copying: 38.
may vary depending on document complexity, copy mode, page coverage, type of paper used, etc. and does not take into account warming up time. - Notations for the Americas should be confirmed with the related marketing section of each sales company in the Americas. Document size A4 / Letter (max.) Enlargement / reduction Preset ratio: max. (400%), 4x6 -> LTR (212%), 5x7 -> LTR (170%), A5 -> A4 (141%), B5 -> A4 (115%), A4 -> LTR (95%), A4 -> B5 (86%), A4 -> A5 (70%), min.
- 5" x 7" Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy Photo Paper - Credit Card Glossy Photo Paper Supported paper size - 8" x 10" Photo Paper Pro - A4 / Letter Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-gloss, Glossy Photo Paper, plain paper *1: Canon-brand sticker.
Type Single head with 4 removable ink tanks (each color) Print head Pigment-based BK: 320 nozzles, 600 dpi, 30 pl Dye-based C / M / Y: 256 x 5 nozzles, 1,200 dpi, 2 pl / 5 pl (C / M), 5 pl (Y) Pigment-based black Ink color Dye-based cyan, magenta, yellow Japan: BCI-9BK (pigment-based), BCI-7eC / M / Y (dye-based) Ink tank Others: PGI-5BK (pigment-based), CLI-8C / M / Y (dye-based) Weight (Net) Print head, approx.
