BUBBLE JET PRINTER User’s Guide V1
Table of Contents Table of Contents Introduction .....................................................................................................5 How to Use This Manual .................................................................................6 Safety Precautions .........................................................................................8 Printer Parts and Their Functions .................................................................15 Front View ..............................
Table of Contents Routine Maintenance ....................................................................................70 When to Replace Ink Tank and Maintain Printhead .................................... 71 Replacing an Ink Tank ................................................................................. 72 Printing the Nozzle Check Pattern .............................................................. 77 Printhead Cleaning ........................................................................
Table of Contents Troubleshooting ..........................................................................................129 Cannot Install the Printer Driver ................................................................ 130 Print Quality is Poor or Contains Errors .................................................... 132 Printer Does Not Start or Stops During Print Jobs .................................... 149 Paper Does Not Feed Properly or Paper Jams .........................................
Introduction Introduction Thank you for purchasing the Canon S200 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ➤ Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. Must be observed for safe operation.
How to Use This Manual How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen. Displays the previous page. Displays the next page. Returns to the page you were previously viewing. Click to jump straight to this page.
How to Use This Manual Use this button to search for a word. Displays the table of contents. Click the heading to jump to the topic. Click the “ ” symbol to see the headings for each chapter. Click the “ ” symbol to close the headings.
Safety Precautions Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not place the printer close to flammable solvents, such as alcohol or thinners.
Safety Precautions Never plug the printer into a power supply that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and contact the Customer Care Center. ■ Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners.
Safety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. ■ Working around the printer Do not use inflammable sprays near the printer. This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.
Safety Precautions ■ Choosing a location Do not set up the printer in a location that is unstable or subject to excessive vibration. Do not set up the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free). Do not place the printer on a thick rug or carpet.
Safety Precautions ■ Power supply Never remove the plug by pulling on the power cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer. Never use a power supply voltage other than that supplied in the country of purchase.
Safety Precautions ■ Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and contact the Customer Care Center. ■ Regularly unplug the printer, and clean the plug itself and around the plug to remove accumulated dust.
Safety Precautions Never touch the electrical contacts on a printhead after printing. The metal parts may be very hot and could cause burns.
Printer Parts and Their Functions Printer Parts and Their Functions • Front View • Rear View • Inside the Printer 15
Printer Parts and Their Functions Front View Paper Rest Paper Guide When loading paper, ensure the left edge just touches this guide. To move the paper guide, pinch the knob and slide it in the appropriate direction. RESUME/CANCEL Button Press to resume printing once an error has been resolved. After the printer initializes, it is ready for printing. Also, to cancel printing in progress, press this button. This printer does not have a Power switch. Warming up starts as soon as it is plugged in.
Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface. Power cord connector Connect the supplied cord into this connector. Handle Hold this handle with your fingers of both hands to move the printer a short distance. Be sure to hold this handle with your fingers of both hands securely. If you happen to hold it carelessly, you may drop it and then you may be injured.
Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the printhead and the surface of the printing paper. Cartridge Holder Install the BJ Cartridge here. The BJ Cartridge consists of a printhead and two ink tanks. Cartridge Lock Lever Locks the BJ Cartridge into the holder. Once the BJ Cartridge is installed, do not touch this lever.
Printer Parts and Their Functions Configuration of the BJ Cartridge The BJ Cartridge consists of a printhead and two ink tanks (expendable supplies), as shown below. When the printer runs out of ink, replace only the empty ink tank with a new one.
Printer Driver Functions (Windows) Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Drivers 20
Printer Driver Functions (Windows) Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. ■ Opening the Printer Properties dialog box from an application This method is generally used to specify printer settings just before printing. The operations may vary slightly depending on the application. This section describes only the general procedure for opening the Printer Properties dialog box.
Printer Driver Functions (Windows) ■ Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations, such as printhead cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Printer Driver Functions (Windows) Printer Properties Dialog Box Description • Main Tab • Page Setup Tab • Stamp/Background Tab • Effects Tab • Profiles Tab • Maintenance Tab Note ➤ The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP/Windows 2000 may look slightly different.
Printer Driver Functions (Windows) Main Tab (1) (2) (6) (3) (4) (5) (1) (2) Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select a custom Print quality, select Custom and click the Set... button.
Printer Driver Functions (Windows) (3) (4) (5) (6) Color Adjustment Select the method of color adjustment. To make detailed color adjustments, select Manual, then click the Set... button. Grayscale Printing Select to print a grayscale version of a color document. Print Advisor... Click to start the Print Advisor. The Print Advisor simplifies configuration of the printer driver. By having the user answer a series of questions, the Printer Advisor automatically configures the printer driver settings.
Printer Driver Functions (Windows) Page Setup Tab (1) (2) (3) (7) (4) (5) (6) (1) Page Size Ensure the correct paper size is selected.
Printer Driver Functions (Windows) (2) (3) (4) Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. Printing Type Select the printing method from among the following. Normal-size Printing The document is printed according to the original dimensions. This setting is usually selected by default. Fit-to-Page Printing The document is automatically resized and printed to fit into a specified page size.
Printer Driver Functions (Windows) (5) (6) (7) Reverse order Prints the document starting with the last page. Collate Select to print multiple copies of the document one copy at a time. Preview Area Verify the overall layout, stamps, background, etc., to be applied to the print job. Note ➤ When you are to print a Web page, the entire page may not be printed. In such a case, select Scaled Printing as Printing Type.
Printer Driver Functions (Windows) Stamp/Background Tab (1) (3) (4) (8) (2) (5) (6) (7) (1) (2) Stamp Select the check box and choose the stamp. Define Stamp... This allows you to create new stamps, or modify details of a selected stamp.
Printer Driver Functions (Windows) (3) (4) (5) (6) (7) (8) Place stamp over text When Stamp is selected, you can select this check box. When selected, the stamp is printed over the print data. Stamp first page only When Stamp is selected, you can select this check box. When selected, the stamp is printed only on the first page. Background Select the check box and choose the background image you wish to use. Select Background...
Printer Driver Functions (Windows) Effects Tab (1) (6) (2) (3) (4) (5) (1) Simulate Illustration This function manipulates color image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.
Printer Driver Functions (Windows) (2) (3) (4) (5) (6) Monochrome Effects Prints a color image in a single color. Select the check box and choose a color or use a custom color using Select Color. Vivid Photo Prints a photo or image data in vivid colors. By enlarging the blue and green color areas, this function prints the blue sky or green trees of a photo vividly.
Printer Driver Functions (Windows) Profiles Tab (2) (1) (3) (4) (6) (5) (1) Printing Profiles This list displays the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main, Page Setup, Stamp/Background and Effects tabs. The Default Settings profile contains the factory default settings.
Printer Driver Functions (Windows) (2) (3) (4) (5) (6) Details Displays all the printer settings selected in Printing Profiles. Description Displays a description of the printer settings selected in Printing Profiles. You can enter the description when saving the printer settings. Add to Profiles... Click to save the settings currently specified in the Main, Page Setup, Stamp/ Background and Effects tabs. Select Current Settings in the Printing Profiles list, and then click this button.
Printer Driver Functions (Windows) Maintenance Tab (1) (2) (3) (4) (5) (7) (6) (8) (1) (2) Cleaning Click to start printhead cleaning. Deep Cleaning Click to start printhead deep cleaning. Use this function only if Cleaning has not improved the print quality.
Printer Driver Functions (Windows) (3) (4) (5) (6) (7) (8) Print Head Alignment Aligns the printhead. For details on printhead alignment, refer to “Printhead Alignment”. Nozzle Check Prints the nozzle check pattern to ensure the printhead nozzles are outputting ink normally. For details, refer to “Examining the Nozzle Check Pattern”. Ink Counter Reset Resets the ink counter to an initial value. Click this button each time you replace an ink tank if you have enabled the low ink warning function.
Printer Driver Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer. If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the low ink warning is enabled, the status monitor also checks the ink tanks and displays a warning message when the ink is low. ■ Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer.
Printer Driver Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.
Printer Driver Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displayed when an error occurs (e.g., if the printer runs out of paper or paper jams). In such cases, take the appropriate action as described in the Printer Status tab. In Windows Me, Windows 98, click the Guide tab and follow the instructions on screen. When paper has run out: Notes ➤ ➤ For details on the BJ Status Monitor, select the Help menu and click on the topic of interest.
Printer Driver Functions (Windows) Cancelling a Print Job You can cancel a print job that is currently performed by: • Pressing the RESUME/CANCEL button, or • Operating the BJ Status Monitor. ■ Cancelling a print job with the RESUME/CANCEL button on the printer Press the RESUME/CANCEL button to terminate the print job.
Printer Driver Functions (Windows) ■ Cancelling a print job from the BJ Status Monitor 1 Click the Canon BJ Status Monitor (Windows Me/Windows 98) or Canon S200 - USB001 (Windows XP/Windows 2000) icon on the Task Bar. 2 Click Cancel Printing.
Printer Driver Functions (Windows) Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the files associated with the printer driver at the same time. 1 Click the Start button and select Programs, Canon S200, Uninstall. In Windows XP, click the Start button and select All Programs. 2 Click Yes when the confirmation message appears. 3 When all the files have been deleted, click OK. The deletion of the printer driver is complete.
Printer Driver Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers 43
Printer Driver Functions (Macintosh) Description of Print Settings • Page Setup Dialog Box • Printer Utility Dialog Box • Print Dialog Box • Detailed Setting Dialog Box • Options Dialog Box • Register Settings Dialog Box Description of Print Settings 44
Printer Driver Functions (Macintosh) Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select Page Setup from the application's File menu. (1) (2) (8) (3) (4) (5) (6) (7) (1) (2) Paper Size Select the size of the paper for the print job. To enter the size manually, select Custom 1 - Custom 3 and click Custom.
Printer Driver Functions (Macintosh) (3) (4) (5) (6) (7) (8) Scale Specify the scaling percentage to resize the document for printing. Orientation Select landscape or portrait printing. Custom To specify a custom paper size, click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size pop-up menu. The Custom dialog box allows you to specify the length and width of the paper.
Printer Driver Functions (Macintosh) Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. (1) (2) (1) (2) Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing. Click the icon to start this function. For further details, refer to “Routine Maintenance”.
Printer Driver Functions (Macintosh) ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning ➡ Printhead Deep Cleaning ➡ Enabling Low Ink Warning ➡ Printhead Alignment ➡ Setting Ink Drying Wait Time Description of Print Settings 48
Printer Driver Functions (Macintosh) Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the application's File menu. (1) (3) (4) (5) (6) (2) (1) (2) (3) Media Type Ensure this setting matches the type of paper media loaded in the printer. Grayscale Printing Select to print a grayscale version of a color document.
Printer Driver Functions (Macintosh) (4) (5) (6) Details... Allows you to manually set the print quality and color settings in the Detailed Setting Dialog Box. Options... Specify the output destination, print order and page layout for the document you are printing. Apply... Allows you to register print settings or to implement a previously registered print setting.
Printer Driver Functions (Macintosh) Detailed Setting Dialog Box To open the Detailed Setting dialog box, select Manual then click Details.... in the Print dialog box and (2) (1) (3) ■ Quality panel (1) Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box.
Printer Driver Functions (Macintosh) (2) (3) Print Quality Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot configurations.
Printer Driver Functions (Macintosh) ■ Special Effects Panel To display the Special Effects panel, click the Special effects display icon. (1) (5) (2) (3) (4) (1) Simulate illustration This function manipulates a color image with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.
Printer Driver Functions (Macintosh) (2) (3) (4) (5) Monochrome effects Prints a color image in a single color. Select the check box and choose a color or use a custom color using Select Color. Vivid Photo Prints a photo or image data in vivid color. Note that this effect is disabled when you select ColorSync as Color Correction on the Color Panel. Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner.
Printer Driver Functions (Macintosh) ■ Color Panel To display the Color panel, click the Color display icon. (1) (2) (3) (4) (5) (6) (1) Color Correction Select a color correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum color correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Profile settings.
Printer Driver Functions (Macintosh) (2) (3) (4) (5) (6) Print Type For printing that emphasizes intermediate colors, select Photo. For printing that emphasizes the brightness of primary colors, select Graphics. For documents that contain large amounts of a basic color, select Spot Color. Printer Profile Select optimized color characteristics (a profile) for the media type and other factors. Gamma Correction This function adjusts the color contrast (not including pure black and white).
Printer Driver Functions (Macintosh) Options Dialog Box To open the Options dialog box, click the Options... button in the Print dialog box. (1) (7) (2) (3) (4) (1) (5) (6) Page Layout Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to display 1 Page/Sheet Printing. If another option is selected, Page Order and Border can be specified.
Printer Driver Functions (Macintosh) (2) (3) (4) 2 Page/Sheet Printing / 4 Page/Sheet Printing Pages are reduced and printed so that two or four pages fit on each printed page. You can also select page order and whether to place a border around each page. Poster (Divided into 4) / (Divided into 9) / (Divided into 16) These enlarge and split the print image across several sheets of paper. The printer sheets can then be assembled to make a large poster.
Printer Driver Functions (Macintosh) (5) (6) (7) Print in reverse order Prints the document starting with the last page. Print collated pages Prints multiple copies of the document one copy at a time. Preview Area Shows how your page will look when printed.
Printer Driver Functions (Macintosh) Register Settings Dialog Box To open the Register Settings dialog box, click the Apply... button in the Print dialog box. (1) (1) (2) (3) (4) (5) (2) (3) (4) (5) Settings Displays a list of the registered print settings. Import Imports a set of print settings. To use the settings, select the desired settings in the Settings list and click the Import button. Apply Saves the settings currently specified in the Print dialog box.
Printer Driver Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility. ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu. 2 Set Backgrounding to On. 3 After starting a print job, select BJ Print Monitor in the Application menu. The BJ Print Monitor launches.
Printer Driver Functions (Macintosh) ■ BJ Print Monitor Functions ... Click to pause printing of the specified document. ... Click to resume printing. ... Click to cancel printing of the specified document. Shows the progress of the current print job. Displays information about the documents queued for printing. The BJ Print Monitor allows you to change the print order of documents queued for printing.
Printer Driver Functions (Macintosh) Cancelling a Print Job ■ Cancelling a print job with the RESUME/CANCEL button on the printer Press the RESUME/CANCEL button to terminate the print job.
Printer Driver Functions (Macintosh) ■ Cancelling a print job from the BJ status monitor When the BJ Print Monitor is running, you can use it to cancel or suspend the current print job. 1 Select BJ Print Monitor in the Application menu. 2 Click the name of the print job you wish to cancel, then click . The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note ➤ To suspend printing, click the name of the document being printed then click .
Printer Driver Functions (Macintosh) Using the Printer with a Network The printer can be used with an Ethernet network environment. Follow the steps below to connect the printer to the network. ■ Before Setting up the Printer Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide. ■ Printer Setup To use the printer on a network, first set up the print server, then set up each client machine.
Printer Driver Functions (Macintosh) 4 Click Share. 5 Confirm that S200 server is selected in Enter new print server name. Then click Send. 6 Confirm that the new print server name has been added to Current print servers. Then click Close. 7 Click the close box to close the Chooser. • Client setup procedure 1 Select Chooser in the Apple menu. 2 Select Active in AppleTalk. 3 Select the S200 (Server) icon, and then select the printer server in Connected to.
Printer Driver Functions (Macintosh) ■ Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select BJ Print Monitor in the Application menu. To close the BJ Print Monitor, select Close Status Window in the File menu. • Checking print status from a client To check the status of a print job from a client, start the BJ Status Monitor. Click the BJ Status Monitor icon in the BJ Extras folder.
Printer Driver Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays.
Printer Driver Functions (Macintosh) Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete it along with all associated program files. Before proceeding, ensure you save any unsaved files in any currently running applications. Note 1 Load the Setup Software & User's Guide CD-ROM. 2 Double-click the Printer Driver folder. 3 Double-click the Installer icon. 4 When the Software License Agreement is displayed, click Accept if you agree.
Routine Maintenance Routine Maintenance • When to Replace Ink Tank and Maintain Printhead • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Printhead Cleaning • Printhead Deep Cleaning • Printhead Alignment • Enabling Low Ink Warning • Setting Ink Dry-Up Time • Transporting the Printer 70
Routine Maintenance When to Replace Ink Tank and Maintain Printhead When printing becomes faint or colors are incorrect, follow the procedures below and replace an ink tank if necessary. ➡ Printing the Nozzle Check Pattern If the print quality is poor ➡ Printhead Cleaning If the problem remains ➡ Printhead Deep Cleaning Still the problem remains ➡ Replacing an Ink Tank If printhead cleaning and ink tank replacement do not resolve the problem, the printhead may be worn out.
Routine Maintenance Replacing an Ink Tank When replacing an ink tank, ensure that you've purchased the correct tanks. The printer will not print properly if an incorrect ink tank is used, or installed in the incorrect position. • Black: • Color: Note BCI-24 Black BCI-24 Color ➤ Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality.
Routine Maintenance 2 Remove the empty ink tank. Pull the tab on the ink tank toward you to release. color black Then lift it from its slot. Do not touch the lock lever; remove only the ink tank. Important ➤ • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
Routine Maintenance 3 Unpack a new ink tank and remove the orange protective cap. protective cap Important ➤ • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
Routine Maintenance 4 Insert the ink tank into a slot.
Routine Maintenance 5 Press on the tab until the ink tank snaps firmly into place. 6 Close the front cover. The cartridge holder moves to the right. The ink tank installation process is now complete. Note ➤ • To maintain optimal print quality, use an ink tank within six months of first use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled.
Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects from the printhead nozzles, and to verify printhead alignment. Use this function when printed results are blurred or the color is incorrect. Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers, or from the printer itself.
Routine Maintenance Macintosh 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog box. 4 Select Test Print from the pull-down menu, and then click the Nozzle Check icon. 5 When the confirmation message is displayed, click OK.
Routine Maintenance ■ Printing the Nozzle Check Pattern through the Printer 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Press the RESUME/CANCEL button twice quickly.
Routine Maintenance ■ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Lines missing here indicate the printhead requires cleaning. Unevenness in these patterns indicates the printhead requires alignment.
Routine Maintenance Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged. Note ➤ Cleaning the printhead consumes ink, so perform cleaning only when necessary. Windows 1 Ensure that the printer is on. 2 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 3 Click the Maintenance tab, and then click the Cleaning icon. 4 When a confirmation message is displayed, click OK.
Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Cleaning icon. When a confirmation message is displayed, click OK.
Routine Maintenance Printhead Deep Cleaning If print quality does not improve by standard printhead cleaning, try deep cleaning, which is a more powerful process. Perform printhead deep cleaning from the printer driver. Note ➤ Printhead deep cleaning consumes more ink than standard printhead cleaning, so perform this procedure only when necessary. Windows 1 Ensure the printer is on. 2 Open the Printer Properties dialog box.
Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Deep Cleaning icon. 5 Click OK. After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead is clean.
Routine Maintenance Printhead Alignment Aligning the printhead positions allows you to print without shifts in the color registration. ■ Aligning the Printhead Windows 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Print Head Alignment icon. 4 When the confirmation message is displayed, click OK.
Routine Maintenance Macintosh 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog box. 4 Select Test Print from the pull-down menu, and the click the Print Head Alignment icon. 5 When the confirmation message is displayed, click OK.
Routine Maintenance ■ Examining the Print Head Alignment Pattern Windows 1 Look at the print-out. From the patterns in Column A, select the most even, least irregular pattern and enter the number.
Routine Maintenance 2 In the same way, one by one, select the most even patterns printed with the least irregularities from each of Columns B to E, enter their numbers, and click OK. If it is difficult to pick the best pattern on Column E, pick the setting that produces the least noticeable vertical white stripes. Less noticeable white stripes 3 More noticeable white stripes Click OK. This completes the printer setup. The printer is now ready to use.
Routine Maintenance Macintosh 1 Look at the print-out. From the patterns in Column A, select the most even, least irregular pattern and enter the number.
Routine Maintenance 2 In the same way, one by one, select the most even patterns printed with the least irregularities from each of Columns B to E, enter their numbers and click Send. If it is difficult to pick the best pattern on Column E, pick the setting that produces the least noticeable vertical white stripes. Less noticeable white stripes 3 4 More noticeable white stripes Click Close. Click OK. This completes the printer setup. The printer is now ready to use.
Routine Maintenance Enabling Low Ink Warning The low ink warning can be enabled/disabled from the printer driver. This notifies you of low ink levels during printing. It is disabled by default. ■ How Low Ink Warning Works Enable a low ink warning when installing a new ink tank. Reset the ink counter of the ink tank installed. When ink becomes low... The low ink warning alerts. When you install a new ink tank...
Routine Maintenance ■ Low Ink Warning Display The '!' shows a low ink level in the ink tank. The color ink becomes low. BJ Status Monitor (Windows) BJ Status dialog box (Macintosh) The color ink becomes low.
Routine Maintenance Note ➤ When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank The ink counter cannot work correctly unless you synchronize it with the actual ink level. The ink counter can only be adjusted when it is reset at the time a new ink tank is installed. • Do not reset the ink counter of an ink tank in use.
Routine Maintenance ■ Setting Low Ink Warning Note ➤ Reset the ink counter each time you install a new ink tank and you have enabled the low ink warning. Otherwise the ink levels will not be displayed accurately. • Enabling Low Ink Warning Windows 1 Ensure the printer is on and open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Maintenance tab, click Low Ink Warning Setting icon. 3 Select Display low ink warning and click Send.
Routine Maintenance 3 Select Low Ink Warning from the pull-down menu and click the Remaining ink level setting icon. 4 Select Display low ink warning and click Send. • Resetting Ink Counter Note ➤ Do not reset an ink counter of an ink tank already in use. Windows 1 Ensure the printer is on and open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Maintenance tab, click the Ink Counter Reset icon.
Routine Maintenance 3 Select Remaining ink level setting from the pull-down menu and click Ink Counter Reset. 4 Select the ink tank you have just installed and click Execute.
Routine Maintenance Setting Ink Drying Wait Time When you set the ink drying time level, you can specify which printing characteristic is preferred: printing speed or quality. ■ How to Set the Ink Drying Wait Time Windows 1 Ensure the printer is on and open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab, click the Custom Settings button. 3 Click and drag the Ink Drying Wait Time slider to set the ink drying time level.
Routine Maintenance Macintosh 1 Ensure the printer is on and open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button to open the Printer Utilities dialog box. 3 Select Custom Setting from the pull-down menu, and then click the Ink Dry setting icon. 4 Click and drag and the scroll bar to specify the desired time level: 1, 2 or 3.
Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box. 1 Unplug the printer.
Routine Maintenance 2 Remove the paper rest and the paper output tray. 3 Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer.
Routine Maintenance 4 Secure the printer with adhesive tape as shown, and then pack it in a plastic bag.
Routine Maintenance 5 Attach protective material to both sides of the printer when packing the printer. Clearly label the box as “Fragile”, if using a transport company.
Printing Media Printing Media • Compatible Media Types • Envelopes • High Resolution Paper • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards • Photo Paper Pro • Photo Paper Pro 4x6 • Transparencies • T-Shirt Transfers • Banner Paper 103
Printing Media Compatible Media Types You can use the following types of paper and other media. ■ Size • Standard paper: From legal size (8.5 x 14.0 in / 215.9 x 355.6 mm) to A5 size (5.83 x 8.27 in / 148.0 x 210.0 mm) • Non-standard paper: From 3.94 x 3.94 in to 9.5 x 23.0 in (From 100.0 x 100.0 mm to 241.3 x 584.2 mm) • Others: Envelopes (US Com. #10 or European DL) Important ➤ Do not use the following types of paper.
Printing Media ■ Weight 17 to 28 lb (64 to 105 g/m2) Do not use paper heavier than this, as it could jam in the printer. ■ Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections.
Printing Media Envelopes Use either US Com. #10 or European DL size envelopes. ■ Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below. 2 If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction. Ensure that the flap of the envelope is perfectly straight.
Printing Media 3 If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope completely flat, working from the middle to the edge. * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 0.1 in (3 mm).
Printing Media ■ Loading • Place envelopes lengthwise with the flap to the left and the address side facing upwards. • Set the paper thickness lever to the right. • Up to 5 envelopes can be loaded at once.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: • Orientation: Envelope Select either #10 Env. or DL Env. according to the envelope size you are using Portrait ■ Handling of Printed Output Remove each envelope as it is printed.
Printing Media High Resolution Paper This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. • Do not load paper higher than the limit mark. A maximum of 40 sheets can be loaded.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: High Resolution Paper Ensure the setting matches the size set in the application. ■ Handling of Printed Output Do not stack more than 20 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected. In this case, or if the ink takes a long time to dry, remove each sheet as soon as it is printed.
Printing Media Glossy Photo Paper This media is still thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality. ■ Loading • Load only one sheet at a time. • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left.
Printing Media Note ➤ When printing on Glossy Photo Paper, do not use any loading support sheet. ■ Printer Driver Settings • Media Type: • Page Size: Glossy Photo Paper Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. two minutes).
Printing Media High Gloss Photo Film This film has an extremely glossy surface, ideal for printing photographs with outstanding results. ■ Loading • • • • Load only one sheet at a time. Load the film with the cut corner at the upper right. If the film is curled, flatten it by curling in the opposite direction. Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: High Gloss Photo Film Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries.
Printing Media Glossy Photo Cards Made of the same material as Glossy Photo Paper, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of Glossy Photo Cards, make the images slightly larger than the area indicated by the perforations. ■ Loading • • • • Load only one sheet at a time. Load the paper with the glossy side facing up. Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: Glossy Photo Paper Select Custom Size and enter 4.7 x 8.5 in (119.6 x 215.9 mm). ■ Applications Settings Enter 4.31 x 6.31 in (109.6 x 160.4 mm) in Image Size. For details on how to specify the image size, refer to the applications user manual. You may not be able to specify the size of the image correctly in some applications. ■ Handling of Printed Output • Remove each card as soon as it is printed.
Printing Media Photo Paper Pro This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. ■ Loading • Load only one sheet at a time. • Load the paper with the glossier side facing up. • Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • MediaType: • Page Size: Photo Paper Pro Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 30 minutes). Colors in dark images may appear indistinct at first, but become clearer after about 30 minutes. • Images may smudge if you place them in an album before the ink is completely dry.
Printing Media Photo Paper Pro 4x6 Made of the same material as Photo Paper Pro, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of Photo Paper Pro 4x6, make the images slightly larger than the area indicated by the perforations. This paper is ideal for printing high quality photographs. ■ Loading • Load the paper with the glossy side facing up. • Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: Photo Paper Pro Select Custom Size and enter 4.67 x 8.5 in (118.6 x 215.9 mm). ■ Applications Settings Enter 4.31 x 6.31 in (109.6 x 160.4 mm) in Image Size. For details on how to specify the image size, refer to the application’s user manual. You may not be able to specify the size of the image correctly in some applications. ■ Handling of Printed Output Follow the instructions described in “Photo Paper Pro”.
Printing Media Transparencies This film is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. • A maximum of 20 sheets can be loaded at once.
Printing Media • Although you can print on either side of the media, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side ■ Printer Driver Settings • Media Type: • Page Size: Transparency Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each transparency as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 15 minutes).
Printing Media T-Shirt Transfers This paper is used to produce iron-on transfers. The image is printed backward when Media Type is set to T-Shirt Transfer in the printer driver. Note ➤ For the customers in the United States, refer to the instructions included in the package for details on using T-Shirt transfers. ■ Loading • • • • Load only one sheet at a time. If the T-shirt transfer is curled, flatten it by curling it in the opposite direction.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: T-Shirt Transfer Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use apply the transfer.
Printing Media Banner Paper This is long paper that consists of consecutive sheets of Letter or A4 size paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Pinting • When tearing the banner paper, tear off one more sheet than you actually need to print. • The maximum length for one print job is six sheets, so if you will be printing on six sheets, tear off a seven-sheet length. ■ Loading 1 Set the Paper Thickness Lever to the right.
Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor.
Printing Media ■ Printer Driver Settings • Media Type: • Page Size: Plain Paper When using letter size banner paper: Letter When using A4 banner paper: A4 • Printing Type: Banner Printing On a Macintosh, before creating the document, select Banner Printing in the Page Setup dialog box. Must be set to “1” to print correctly.
Troubleshooting Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • An Error Message is Displayed on the Screen • Low Ink Warning Displays Ink Tank with '?' • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh 129
Troubleshooting Cannot Install the Printer Driver ■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it.
Troubleshooting ■ If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the My Computer window, and then double-click the CD-ROM icon. Windows Note ➤ If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program (“MSetup.exe”). The CD-ROM drive letter is computer dependent. ■ Confirm that there are no problems with the Setup Software & User’s Guide CD-ROM.
Troubleshooting Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colors are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged • Printed Surface is Scratched • White Streaks • Colors are Uneven or Streaked Print Quality is Poor or Contains Errors 132
Troubleshooting Cannot Print to End of Job ■ Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. ■ Check the amount of the free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files.
Troubleshooting Colors are Unclear ■ Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab. If you are working in a Macintosh environment, select the Photo or Graphic icon for the Print Mode in the Print dialog box. ■ Confirm the specified ink tank is installed. When an ink tank runs out of ink, replace it with a new one.
Troubleshooting Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
Troubleshooting Printing is Blurred/Colors are Wrong ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning If the problem is not resolved after cleaning the printhead several times, replace either of the ink tanks. If print quality still remains poor, the printhead may be worn out. Contact the Customer Care Center.
Troubleshooting Straight Lines are Misaligned ■ Align the printhead. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Print Head Alignment. Follow the instructions on the screen.
Troubleshooting Macintosh 1 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button. 3 Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Note ➤ Straight lines can become misaligned if the paper thickness lever has been moved. Aligning the printhead may also resolve this problem.
Troubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, click High for the Print Quality setting. Macintosh 1 Open the Print dialog box. Usually, the Print dialog box can be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details.
Troubleshooting Printed Paper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink (i.e., pictures with intense colors or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to adjust the intensity.
Troubleshooting Macintosh 1 Open the Print dialog box. Usually, the Print dialog box can be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details. 3 Click the Color icon and then drag the Intensity slide bar to set the intensity.
Troubleshooting Back of Paper is Smudged ■ If the next page prints before the ink is dry, click and drag the Ink Dry-Up Time slider to the rightmost position. You can either remove each printed sheet from the output tray as soon as it is printed, or click and drag the Ink Dry-Up Time slider to the rightmost position to cause the printer to pause after each sheet has printed. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab.
Troubleshooting Macintosh 1 Open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button. 3 Select Custom Settings form the pull-down menu. 4 Select Pause between pages, and then click Send.
Troubleshooting Printed Surface is Scratched ■ Ensure you are using suitable paper. • The paper weight must be less than 28 lb (105 g/m2). If you use paper heavier than 28 lb (105 g/m2), the printhead may scratch the printed surface. Clean the printhead first and print with the correct paper. • The paper must not be curled. This problem can be resolved by simply turning the paper over. ■ When printing on thick paper, set the paper thickness lever to the right.
Troubleshooting Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to adjust the intensity. Macintosh 1 Open the Print dialog box. Usually, the Print dialog box can be opened by selecting Print in the File menu. 2 For Print Mode, select Manual, and then click Details. 3 Click the Color icon and drag the Intensity slide bar to set the intensity.
Troubleshooting White Streaks ■ Print the nozzle check pattern to check the ink output. If a specific color does not print in the nozzle check pattern, clean the printhead.
Troubleshooting Colors are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, click High for the Print Quality setting. Macintosh 1 Open the Print dialog box. Usually, the Print dialog box can be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details.
Troubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Macintosh 1 Open the Print dialog box. Usully, the Print dialog box can be opened by selecting Print in the File menu. 2 For Print Mode, select Manual, and then click Details.
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Cartridge Holder Does Not Move Printer Does Not Start or Stops During Print Jobs 149
Troubleshooting Printing Does Not Start ■ Ensure the printer is plugged in. Check to see if the printer is plugged into the power supply securely. Note ➤ When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing. Simply wait until the processing is completed. ■ Ensure the printer is securely connected to the computer. Note ➤ If you are using a switch box or other device, remove and reconnect the printer directly to the computer.
Troubleshooting ■ Ensure the correct printer driver is selected. In Windows, ensure that Canon S200 is selected in the Print dialog box. In Macintosh, ensure that S200 is selected in the Chooser. Note ➤ In Windows, you can set the Canon S200 as the default printer. ■ Ensure the printer port is set correctly. Windows Set “USBPRNnn” or “USBnnn” (“n” represents a number) as the printer port. 1 Open the Printer Properties dialog box.
Troubleshooting Printing Stops Before It is Completed ■ When the printer is processing a large amount of data. When the printer is processing a large amount of data, such as a photo or graphics, it takes a long time for the computer to process the data, during which the printer may appear not to be functioning. In addition, when continuously printing material that uses a large amount of black ink on plain paper, the printer will sometimes pause.
Troubleshooting Printer Moves But Does Not Print ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning If the problem is not resolved by cleaning the printhead several times, replace either of the ink tanks. If print quality still remains poor, the printhead may be worn out. Contact the Customer Care Center.
Troubleshooting Cartridge Holder Does Not Move ■ Ensure the printer is turned on. The cartridge holder will not move unless the power is on. Check to see if the printer is plugged into the power supply securely. If not, close the front cover, and then plug the printer to the power supply. ■ If the front cover has been left open for a while, close and reopen it. If the front cover is left open for more than 10 minutes, the printhead holder moves to the right to prevent the printhead from drying out.
Troubleshooting Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams 155
Troubleshooting Paper Does Not Feed Properly ■ Confirm the paper conditions. • The paper is not too thick (less than 28 lb / 105g/m2). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled. ➡ Compatible Media Types ■ Ensure that the left edge of the paper just touches the paper guide. ■ When printing envelopes, see “Envelopes” in “Printing Media,” and prepare the envelopes before printing.
Troubleshooting Paper Jams Remove the paper according to the following procedure. 1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you cannot pull the paper out, unplug the printer and plug it back on. The paper will be ejected automatically. Note 2 After removing all paper, close the front cover.
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault • Other Error Messages Windows • Other Error Messages Macintosh Windows An Error Message is Displayed on the Screen 158
Troubleshooting Error Writing to USBxxx Windows ■ Ensure the printer is plugged in. The cartridge holder will not move unless the printer is plugged in. Check to see if the power cord is plugged into the power supply securely. If not, close the front cover, and then plug the printer to the power supply. ■ Ensure the printer is securely connected to the computer. Note ➤ If you are using a switch box or other devices, remove and reconnect the printer directly to the computer and try printing again.
Troubleshooting In Windows XP/Windows 2000, click the Advanced tab and then click Print directly to the printer. ■ Verify the USB port status. 1 Right-click My Computer and select Properties. In Windows XP, click the Start button, then right-click My Computer and select Properties. 2 On the Device Manager tab, double-click Universal serial bus controller, and then double-click Canon S200. In Windows XP/Windows 2000, click Device Manager...
Troubleshooting ■ Ensure that the printer port setting corresponds to the printer interface connection. 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Details tab (or Ports tab), select USBPRNnn (Canon S200) or USBnnn (Canon S200) (“n” represents a number) in the Print to the following port. ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it.
Troubleshooting Application Error or General Protection Fault Windows ■ Ensure the application you are using is intended for use on your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application intended for use on your operating system. ■ If other applications are running, close them to increase available memory and try printing again.
Troubleshooting ■ Check the amount of free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files. ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application. ■ There may be a problem in the printer driver.
Troubleshooting Other Error Messages Windows ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows Me or Windows 98, click the Guide tab for action to be taken in response to the error. Refer to ‘Low Ink Warning Displays Ink Tank with '?'’.
Troubleshooting ■ If one of the following messages is displayed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files. Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it.
Troubleshooting Other Error Messages Macintosh ■ If a message with the format “Error No.: Xn” (where “X” represents a letter and “n” represents a number) is displayed: Error No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Error No.
Troubleshooting Low Ink Warning Displays Ink Tank with '?' The ink level of an ink tank displayed with a '?' is not synchronized with its ink counter. The color ink level may not be displayed correctly. BJ Status Monitor (Windows) BJ Status dialog box (Macintosh) The color ink level may not be displayed correctly.
Troubleshooting Macintosh Note ➤ When the background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ Reset the ink counter from the printer driver when you replace the ink tank. ➡ Resetting Ink Counter ■ Turn the low ink warning off until you replace the ink tank to stop the warning message. Windows 1 Ensure the printer is on and open the Printer Properties dialog box.
Troubleshooting Macintosh 1 Ensure the printer is on and open the Page Setup dialog box. Usually, the Page Setup dialog box can be opened by selecting Page Setup... in the File menu. Note 2 Click the Utilities icon to open the Printer Utilities dialog box. 3 Select Remaining ink level setting from the pull-down menu and click the Low Ink Warning Setting icon. 4 Clear the Display low ink warning check box and click Send.
Troubleshooting Windows Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Problems Unique to Windows 170
Troubleshooting The BJ Status Monitor is Not Displayed ■ Ensure “Enable bi-directional support for this printer” is selected. 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Details tab, click Spool Settings and select Enable bidirectional support for this printer. In Windows XP/Windows 2000, select Enable bidirectional support on the Ports tab.
Troubleshooting Cannot Print in Background (Windows Me/Windows 98 only) ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing. ■ Ensure that background printing is enabled. 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Note 2 On the Page Setup tab, click Printer control... and select Background Printing.
Troubleshooting Problems Unique to the Macintosh Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh 173
Troubleshooting Jagged Text or Graphics, or Banded Gradations ■ Ensure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. The S200 is not a PostScript printer, but is a Quick Draw printer. Use an application compatible with Quick Draw for printing.
Troubleshooting Cannot Print in Background ■ Ensure background printing is enabled. 1 In the Apple menu, select Chooser. 2 Click Backgrounding on. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing.
Appendices Appendices • Deleting an Unknown Device Windows 176
Appendices Deleting an Unknown Device Windows If the problem remains, follow the steps below to delete the unknown device. 1 Click the Start button, select Settings and click Control Panel. Doubleclick System.In Windows XP, click My Computer with the right button to display the system properties. 2 Click the Device Manager tab. In Windows XP/Windows 2000, click the Hardware tab, then click Device Manager.... 3 Select the name of the printer or ‘Unknown device’ and click Remove.
Appendices • If the unknown device is under Universal serial bus controller • If the unknown device is under Other devices Deleting an Unknown Device 178
Appendices 4 When the confirmation message appears, click OK. 5 Click Close to close the System Properties window. In Windows XP/Windows 2000, click Properties window. and then click OK in the System 6 Click 7 Unplug the printer. 8 Remove the Setup Software & User’s Guide CD-ROM, if it is in the drive. 9 Restart Windows. 10 Install the printer driver again following the instructions in the Quick Start Guide. at the top right of the Control Panel window to close it.
Specifications Specifications Printing method: Bubble Jet on-demand Printing resolution: 2880 (horizontal) × 720 (vertical) dpi. max.* * Ink droplets can be placed with a pitch of 1/2880 inch at minimum. Print speed (printing with Canon standard pattern): Black printing Draft: 5 ppm Standard: 3.8 ppm Color printing Draft: 3 ppm Standard: 1.6 ppm Print direction: Bi-directional Print width: 8.0 in (203.2 mm) max.
Specifications Receive buffer: 64 KB Interface: USB-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 16.4 ft (5.0 m) Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
Specifications Power supply: USA/Canada AC 120-127 V, 60 Hz Europe AC 230 V±10%, 50 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Printing: Approx. 2 W Approx. 18 W Even though you do not use the printer, it consumes a little power unless you unplug it. To prevent such power consumption, disconnect the power cord from the power supply. Dimensions (without a paper rest and paper output tray): 15.35 (W) × 7.44 (D) × 6.38 in (H) 390 (W) × 189 (D) × 162 mm (H) Weight: Approx. 5.28 lb. (2.
Specifications ■ Feed method: Continuous feed through auto sheet feeder For Plain Paper, High Resolution Paper, Envelopes, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Transparencies, T-Shirt Transfers, Banner Paper ■ Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper Envelopes Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro 4x6 Transparencies T-Shirt Transfers Banner Paper 50 sheets max. 40 sheets max.
Specifications ■ Ordinary print media: Regular size: Letter, Legal, A4, A5, B5, European DL, US Com.#10 Custom size: width: 3.94 to 9.5 in (100.0 to 241.3 mm)* height: 3.94 to 23.0 in (100.0 to 584.
Specifications ■ Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 360, 720, 2880 dpi ■ Print Head: Black: 64 nozzles (360 dpi) Cyan, Magenta, Yellow: 24 nozzles per each color (360 dpi) ■ Ink Tanks: Capacity: Black (BCI-24 Black) Color (BCI-24 Color) approx. 340*1, approx. 520*2 approx. 130*2 *1 1500 characters per page, normal text, at standard and plain paper mode with Windows Me/Windows 98 *2 Based on printing the ISO JIS-SCID No.
Specifications ■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows XP, Windows Me, Windows 2000, Windows 98 or Macintosh computers with USB interface running on Mac OS 8.6 - Mac OS 9.X ■ Hard disk space: Approx. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS, or approx. 25 MB to install on Windows XP and Windows 2000 (including temporary files) Note ➤ • BJ Status Monitor cannot be used when printer is used in network operating environment.
Specifications ■ Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. ( ) Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the ) paper feed precision.
Specifications A4, B5, A5 Size Printable Area (width x height) A4 8.0 × 11.3 in / 203.2 × 287.0 mm B5 6.9 × 9.8 in / 175.2 × 247.0 mm A5 5.6 × 7.9 in / 141.2 × 200.0 mm 0.12 in / 3.0 mm 1.0 in / 25.4 mm Recommended printing area Printable area 0.28 in / 7.0 mm 0.13 in / 3.4 mm 0.93 in / 23.5 mm 0.13 in / 3.
Specifications Letter, Legal Size Printable Area (width x height) Letter 8.0 × 10.6 in / 203.2 × 269.4 mm Legal 8.0 × 13.7 in / 203.2 × 345.6 mm 0.12 in / 3.0 mm 1.1 in / 28.0 mm Recommended printing area Printable area 0.28 in / 7.0 mm 0.25 in / 6.4 mm 1.04 in / 26.5 mm 0.25 in / 6.
Specifications Glossy Photo Cards Size Printable Area (width x height) Glossy Photo Card 4.3 × 6.3 in / 109.4 × 159.9 mm 1.1 in / 28.0 mm Recommended printing area (Printable area is the same.) 1.02 in / 26.0 mm 0.2 in / 5.1 mm 0.16 in / 4.
Specifications Photo Paper Pro 4x6 Note Size Printable Area (width x height) Photo Paper Pro 4x6 4.3 × 6.3 in / 109.6 × 160.4 mm ➤ The printing area of Photo Paper Pro is identical to that of A4 size paper. For details, refer to ”A4, B5, A5”. 1.1 in / 28.0 mm Recommended printing area (Printable area is the same.) 1.1 in / 28.0 mm 0.16 in / 4.0 mm 0.16 in / 4.
Specifications Envelopes Size Printable Area (width x height) European DL 8.0 × 3.9 in / 203.2 × 100.0 mm US Com. #10 8.0 × 3.7 in / 203.2 × 94.8 mm 0.12 in / 3.0 mm Printable area 0.28 in / 7.0 mm 0.25 in / 6.4 mm US Com. #10: 1.25 in / 31.7 mm European DL: 0.41 in / 10.
Specifications Banner Paper Size Printable Area (width x height) Banner Paper Letter: 8.0 × 65.6 in / 203.2 × 1666.4 mm A4: 8.0 × 69.8 in / 203.2 × 1772.0 mm 1.0 in / 25.4 mm 0.12 in / 3.0 mm 0.28 in / 7.0 mm 0.13 in / 3.4 mm 0.13 in / 3.4 mm Min. 2 sheets Max.
Index Index A Application Error 162 B Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-24 Black BCI-24 Color BJ Print Monitor (Macintosh) BJ Status Dialog (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing 61 172 126 72 72 61 92, 167 68 37, 92, 164, 167, 171 27 C Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) Chooser (Macintosh) Cleaning Client (Macintosh) Compatible Media Types 63 40 61 35, 47, 81 66 104 194
Index D Deep Cleaning Deleting an Unknown Device (USB interface) Duplex Printing 35, 83 177 27 E Enabling Low Ink Warning Envelopes Error Message 91 106 158, 164, 166 F Front cover 16, 154 G Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards Glossy Photo Paper 56 162 116 112 High Gloss Photo Film High Resolution Paper 114 110 H I Ink Counter Reset Ink Dry-Up Time Ink Tank 36, 95 97 71, 72 195
Index L Low Ink Warning Low Ink Warning Displays Ink Tank with '?' 36, 91 167 M Media Type (Macintosh) Media Type (Windows) 49 24 Network (Macintosh) Nozzle Check Pattern 65 80 Opening the Printer Properties Dialog Box (Windows) 21 N O P [Page Setup] Dialog Box (Macintosh) Page Size (Windows) Paper Jams Paper Output Tray Paper Rest Paper Size (Macintosh) Paper Thickness Lever Photo Optimizer PRO (Macintosh) Photo Optimizer PRO (Windows) Photo Paper Pro Photo Paper Pro 4x6 PICT File (Macintosh) 45
Index [Print] Dialog Box (Macintosh) Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Properties Dialog Box (Windows) Printhead Lock Lever Printing Area Printing the Nozzle Check Pattern 49 49 65 187 43 20 161 21, 23 18 187 77 R Replacing an Ink Tank Resetting Ink Counter RESUME/CANCEL Button 72 95 16 S Sheet Feeder Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications 16 53 31 180 Transp
Index U Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) USB interface USB Port 69 42 177 17, 160 V Vivid Photo 32 W When to Replace Ink Tank and Maintain Printhead 71 198
