S500_Front Matter.
S500_Front Matter.QXD 5/12/01 1:49 PM Page 2 Canon S500 Color Bubble Jet Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A. Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A. Inc. © 2001 Canon U.S.A. Inc. Disclaimer Canon U.S.A. Inc.
S500_TOC.QXD 5/12/01 1:51 PM Page iii Contents Chapter 1: Basic Printing Turning Your Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the S500 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . .
S500_TOC.QXD 5/12/01 1:51 PM Page iv Contents Appendix Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S500_Chapter1.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 2 Basic Printing What Is a Printer Driver? Most computers require special software to link the software applications you use to create documents or images with your printer. This software, called a printer driver, converts information from the application into a format that the printer can understand. The Canon S500 printer driver also provides other features such as monitoring the printer’s paper supply and ink levels.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 3 Basic Printing Recommended Paper Use There are two steps recommended for getting the best output for your printed documents: • Set the printer thickness lever for the media used. (See “Load Limit and Paper Thickness Lever Position” on page 4.) • Select the correct media setting in the printer driver. (See “Chapter 2: Advanced Print Features” on page 9.) General Business Printing For everyday paper printing, use plain paper (17 to 28 lb.).
S500_Chapter1.QXD 5/12/01 1:55 PM Page 4 Basic Printing Media to Avoid Do not use the following types of media with your S500 as they could produce poor quality print images, or jam or damage the printer: • Paper that is folded, excessively curled, wrinkled or wrapped • Damp paper • Excessively thin or thick paper • Paper with pasted photos, stickers, etc.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 5 Basic Printing The S500 can print on paper ranging from standard copier paper (usually 17–28 lb.) to specialty media paper and envelopes. The paper thickness lever is located inside the front cover, on the printhead holder. It controls the paper feed for the type and weight of the media on which you are printing. For envelopes (see “To load envelopes:” on page 6), banners and T-Shirt Transfers.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 6 Basic Printing To load envelopes: 1. Lift the cover and set the paper thickness lever to the envelope mark. Close the cover. 2. Slide the paper feed guide to the left. 3. Press down on the corners and sides of the envelopes to make them as flat as possible by expelling all of the air. To avoid paper jams, make sure envelopes are flat before you load them into the paper tray. Make sure that none of the flaps overlap.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 7 Basic Printing Cancelling a Print Job There are several ways to cancel a print job in progress: To cancel a print job from the printer: While a job is printing, press the RESUME/CANCEL button on the printer. The print job will be cancelled and the paper ejected. RESUME/CANCEL button To cancel a print job from the S500 print dialog box: When a job is printing on the S500, a print status dialog box displays on your screen.
S500_Chapter1.QXD 5/12/01 1:55 PM Page 8 Basic Printing To cancel a print job in Mac OS when using foreground printing: On your keyboard, press the Apple™ Command key ( at the same time. ) and the period key ( . ) The print job will be cancelled and the paper ejected. To cancel a print job in Mac OS when using background printing: 1. While a job is printing, go to the BJ Print Monitor window (click Finder, then BJ Print Monitor). 2. Highlight the job to be cancelled. 3.
S500_Chapter 2.QXD 5/12/01 1:53 PM Page 9 Chapter 2: Advanced Print Features Improving Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended paper or specialty media for printing graphic images or photographs can significantly improve the quality of your printout. (See “Recommended Paper Use” on page 3.) Also, always use the specific Canon inks for your S500 printer, as noted on the inside back cover.
S500_Chapter 2.QXD 5/12/01 1:53 PM Page 10 Advanced Print Features To manually adjust print quality settings in Windows: 1. From an application File menu, select Print. 2. With Canon S500 as the selected printer, click Properties. The S500 Properties window will open to the Main tab. 3. Select the appropriate Media Type from the drop-down menu. 4. Each media type has a default quality, but you can select a different Print Quality: High For high quality when printing a color document.
S500_Chapter 2.QXD 5/12/01 1:53 PM Page 11 Advanced Print Features To manually adjust print quality settings in Mac OS: 1. Make sure that the S500 is the selected printer (from the Apple menu, select Chooser, then S500). 2. From an application File menu, click Print. 3. Click the Manual print mode icon, then click the Details button. The Detailed Setting dialog box will open. Make sure Quality is selected. 4. Click and drag the Print Quality slide bar to select your preferred output quality. 5.
S500_Chapter 2.QXD 5/12/01 1:53 PM Page 12 Advanced Print Features To automatically make images more smooth in Windows: Image Optimizer smoothes jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with low-resolution images. 1. From an application File menu, select Print. 2. With Canon S500 as the selected printer, click Properties. 3. Click the Effects tab, then click the Image Optimizer check box. 4.
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 13 Advanced Print Features 5. Click and drag the Color Balance slide bar for each color to adjust the color settings. The results will preview. 6. Click and drag the Intensity slide bar to change the intensity (saturation) for the image. The results will preview. 7. Image Color Management (ICM) is a feature that automatically adjusts the image colors. (This feature is only available in Windows 98, Me and 2000).
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 14 Advanced Print Features To automatically optimize the image in Windows: Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing. 1. From an application File menu, select Print. 2. With Canon S500 as the selected printer, click Properties. 3. Select the Effects tab. 4. Click to check the Photo Optimizer PRO check box.
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 15 Advanced Print Features Printer Paper Size The page size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below). Printing Type Defaults to Normal-size Printing. Click the drop-down arrow to select a different Printing Type: Scaled Printing With this option you can set the scale of the printed image down to 20% or up to 400% of the original.
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 16 Advanced Print Features • Select a paper size from the Paper Size drop-down list. (If printing a banner, click to check the Banner Printing check box, then follow the onscreen instructions.) • Set a Scale percentage value between 50% and 200% to print the image in a size different from the original document. • Click an Orientation icon to change the page orientation. 4. To save these settings for the next print job, click the Save Settings check box. 5.
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 17 Advanced Print Features • If the page layout is other than 1 Page/Sheet Printing, you can also select whether to print a Border around each page. 5. When done, click OK, then Print. For more information on printer driver features, see the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM, or use the Mac Bubble Help.
S500_Chapter 2.QXD 5/12/01 1:54 PM Page 18 Advanced Print Features 4. Click Apply again, then type a name for the settings. 5. Click OK. The Register Settings window will reappear. To save the new settings as your default settings for the Manual icon, click the name in the Settings list, then click Default. See the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM for instructions on removing manual settings and restoring default settings. 6. When done, click Close.
S500_Chapter3.QXD 5/12/01 1:52 PM Page 19 Chapter 3: Printing Maintenance Monitoring Ink Levels The print driver allows you to monitor the level of ink in each ink tank. To check ink levels in Windows: 1. With the printer on, click Start, then Settings, then Printers. 2. Right-click the Canon S500 icon, then select Properties. 3. Select the Maintenance tab, then click Start Status Monitor. The Canon S500 Status Monitor window will appear. The Ink panel displays the ink levels for each tank.
S500_Chapter3.QXD 5/12/01 1:52 PM Page 20 Printing Maintenance Guide on the Setup Software and User’s Guide CD-ROM for more information about this feature. By default, Backgrounding is Off. Replacing Ink Tanks To replace an empty ink tank: 1. With the printer on, open the front cover. The printhead holder will automatically move to the center. 2. Press the tab on the front of the empty ink tank, then remove and discard the empty tank. 3. Remove the new ink tank from its package.
S500_Chapter3.QXD 5/12/01 1:52 PM Page 21 Printing Maintenance 2. Click Start, then Settings, then Printers. 3. Right-click the Canon S500 printer icon, then select Properties. 4. Click the Maintenance tab, then click the Nozzle Check button. 5. Click OK to start the nozzle test. The nozzle test pattern will print. The Maintenance tab may vary for Windows NT 4.0 and Windows 2000. 6. Check the printed nozzle check pattern.
S500_Chapter3.QXD 5/12/01 1:52 PM Page 22 Printing Maintenance Cleaning the Printhead If your printed output appears faded, streaked or scratchy, the printhead may need to be cleaned or aligned. See the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM for additional corrective actions. Printhead cleaning consumes ink. Avoid unnecessary cleaning. To clean the printhead in Windows: 1. With the printer on, click Start, then Settings, then Printers. 2.
S500_Chapter3.QXD 5/12/01 1:53 PM Page 23 Printing Maintenance 5. Select the colors to be cleaned, then click OK. The printer will clean the printhead. 6. When done, click Close. 7. After the cleaning, print a nozzle check pattern to check the results. See “Printing a Nozzle Check Pattern” on page 20. 8. If there is no change after cleaning, check the amount of ink remaining. If an ink tank is empty, replace it. See “Monitoring Ink Levels” on page 19.
S500_Chapter3.QXD 5/12/01 1:53 PM Page 24 Printing Maintenance To align the printhead in Mac OS: 1. Make sure the printer is on and paper loaded. 2. From the File menu in a software application, click Page Setup. 3. Click the Utilities button. 4. Click the down-arrow to select Test Print. 5. Click the Print Head Alignment icon. 6. Follow the on-screen instructions to complete printhead alignment. 7. After each printhead alignment pattern check, click Send. 8.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 25 Chapter 4: Troubleshooting Tips for Troubleshooting Troubleshooting usually falls into one of the following categories: Installation The printer driver will not install properly. Printer Hardware The printer is not working or not working as expected. Printed Output The printed output is not coming out as expected. Error Message You are getting an error message from the software (displayed on the screen) or the printer (indicated by a flashing lamp).
S500_Chapter4.QXD 5/12/01 1:51 PM Page 26 Troubleshooting Problem Possible Cause Cannot install the printer driver (continued) Previous or same printer driver version already installed Always uninstall the previous version of the printer driver before installing the new version. See “Uninstalling the Printer Driver” on page 43. Other applications running in the background Other open applications on your computer can interfere with the installation routine.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 27 Troubleshooting Problem Possible Cause Cannot install the printer driver (continued) Computer cannot detect a printer port Try This Verify that the correct cable (USB or parallel) is connected to both your printer and your computer, and that the connection is secure. Verify that the computer is turned on and the POWER lamp is a steady (non-flashing) green.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 28 Troubleshooting Problem Printer is not responding (continued) Possible Cause Try This Bad cable Replace the printer cable. Computer and/or printer needs to be reset Reboot the computer and/or reset the printer. 1. To reboot the computer, close all open applications, then restart. 2. To reset the printer, turn it off, then on again.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 29 Troubleshooting Problem Printed colors are incorrect (continued) Possible Cause Print Mode is improperly set Incorrect media type Try This MAC OS In the Print dialog box, select the appropriate Print Mode setting. WINDOWS On the Main tab of the S500 Properties window, confirm that the Media Type selected matches the paper loaded. MAC OS In the Print dialog box, confirm that the Media Type selected matches the paper loaded.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 30 Troubleshooting Problem Possible Cause Meaningless characters printed (continued) Previous print job paused before it was finished Try This If a previous print job was paused before it was printed, turn the printer and the computer off, then back on again, or WINDOWS 1. Click Start, then Settings, then Printers. 2. Double-click Canon S500 and cancel any unfinished print jobs. MAC OS On your keyboard, press the Apple Command key ( ) and the period key (.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 31 Troubleshooting Problem Possible Cause Try This Printer does not print/ flashing lamp on printer (continued) 3 orange flashes (paper jam) See the troubleshooting topic “Paper jams in the printer” on page 27. 4 orange flashes (empty ink tank) One of the ink tanks is empty. Replace it. See “Monitoring Ink Levels” on page 19 and “Replacing Ink Tanks” on page 20 for more information.
S500_Chapter4.QXD 5/12/01 1:51 PM Page 32 Troubleshooting Problem System error message displays Try This Possible Cause System error occurred If a system error occurs, printing stops. WINDOWS A window displays the error message. System errors may include problems writing to LPT1 or USBPRN, application errors, or general protection faults. Make sure that the printer is turned on, the printer and computer are connected securely, and that the printer port is operating correctly.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 33 Chapter 5: The BJ Solution Software– Downloading Images The BJ Solution software—a fun way to view, organize, adjust, and print images—includes ZoomBrowser EX and PhotoRecord (for Windows) and ImageBrowser (for Macintosh) and PhotoStitch (for Windows/Macintosh). Easy-to-use features include: • Move, copy, or delete images stored on computer disks. • Crop images and adjust colors with simple editing tools.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 34 Chapter 5 Minimum System Requirements Windows • Pentium 133 MHz, Windows 95/98 (32 MB RAM), Windows 2000/Windows NT 4.0 (64 MB RAM) Macintosh • Mac OS 8.1 or higher, 20 MB RAM Installing the BJ Solution Software To Install the BJ Solution Software in Windows: Driver features and screen shots described in this chapter, reflect Windows 98 and may be different for Windows 2000 and Windows NT 4.0 users. 1. Close any open software applications. 2.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 35 Chapter 5 4. Select the destination folder, then click Choose. Follow the on-screen instructions. 5. When the Installation Has Finished dialog box appears, click OK. Accessing the Online Manual The BJ Solution CD includes an electronic manual that is viewable with Adobe® Acrobat Reader 4.0. Follow the instructions below to install Acrobat Reader, which will enable you to view or print the BJ Solution User’s Manual.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 36 Chapter 5 Windows Users: Using Your Software In this section you’ll learn how to: • Start ZoomBrowser EX • Print on Canon Photo Paper Pro • Merge photos to create a panoramic view Starting ZoomBrowser EX To Start ZoomBrowser EX: 1. Make sure the images are on your hard drive or other accessible media. 2. Double-click the Canon ZoomBrowser EX icon on the desktop to start the program.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 37 Chapter 5 2. From the PhotoRecord window, you can drag images to change the layout, input descriptive text or captions, or add images. 3. Click Album Settings. The Album Settings dialog box will appear. 4. Make sure the Canon S500 is the selected printer. 5. Under Album Type, select Canon perforated paper printing. Canon Photo Paper Pro 4 x 6 will become the default media. The results will preview, click OK. 6.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 38 Chapter 5 2. Follow the on-screen instructions to arrange, stitch, rotate, enlarge, or reduce your image. Windows Users: Uninstalling the BJ Solution Software To uninstall the BJ Solution Software in Windows: • Click Start, Programs. Click Canon Utilities, ZoomBrowser EX, then ZoomBrowser Uninstall, and follow the on-screen instructions. • Click Start, Programs.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 39 Chapter 5 3. Double-click the folder for the device containing your images in the Browser window. The images will display as thumbnails. Printing on Canon Photo Paper Pro To print on Canon Photo Paper Pro: 1. Select the images you desire to print, then click Print Layout. The selected images will display automatically. 2. From the Browser window, you can drag images to change the layout, input descriptive text or captions, or add images. 3.
S500_Chapter 5.QXD 5/12/01 1:49 PM Page 40 Chapter 5 Now that Canon Photo Paper Pro has been registered, you can simply select this custom paper size in the Page Setup dialog box for future use. 9. Click Print. The printer driver setup screen will open. 10. Load a sheet of Canon Photo Paper Pro into the paper tray. Click Print. When using Canon Photo Paper Pro 4 x 6, insert the sheets in the direction shown and print on the glossier side. When finished, remove perforated edges.
S500_Appendix.QXD 5/12/01 1:56 PM Page 41 Appendix Installing the Printer Driver If you are re-installing the printer driver, first follow the uninstall procedures on page 43 to remove the existing printer driver before you re-install. To install the printer driver in Windows: For Windows NT 4.0 or Windows 2000, refer to the README.TXT file on the S500 Setup Software & User’s Guide CD-ROM. 1. Turn the printer off. 2.
S500_Appendix.QXD 5/12/01 1:56 PM Page 42 Appendix If your computer cannot detect a printer port, see the tip, “Computer cannot detect a printer port” on page 27. 9. When the Terminate Installation window appears, click OK. If you are prompted to restart the computer, click Yes. When the installation process has completed, click Exit. 10. Align the printhead. (See “Aligning the Printhead” on page 23.) To install the printer driver in Mac OS: 1.
S500_Appendix.QXD 5/12/01 1:56 PM Page 43 Appendix Uninstalling the Printer Driver To uninstall the printer driver in Windows: 1. Click Start, then Programs, then Canon S500. 2. Click Uninstall. 3. Click Yes to confirm that you want to uninstall the printer driver. 4. Restart your computer. To uninstall the printer driver in Mac OS: 1. Insert the S500 Setup Software & User’s Guide CD-ROM in the CD-ROM drive, then click the CD-ROM icon. 2. Double-click Installer. 3.
S500_Appendix.QXD 5/12/01 1:56 PM Page 44 Appendix To register your Canon Product in Macintosh: 1. Insert the S500 Setup Software & User’s Guide CD-ROM in the CD-ROM drive. 2. From the Canon BJ window, double-click the Product Registration icon. 3. Click the Register Now button and follow the on-screen instructions to register your product. The serial number is located on the inside of the printer, to the right of the printhead.
S500_Appendix.QXD 5/12/01 1:56 PM Page 45 Appendix Power Supply Never attempt to plug the power cord into a power outlet when your hands are wet. To avoid electric shock, make sure that your hands are dry. • Always push the plug completely into the power outlet. A loose or poorly connected plug could cause a fire or electric shock. Never cut, modify, stretch, bend, or twist the power cord, and never place heavy objects on the power cord.
S500_Appendix.QXD 5/12/01 1:56 PM Page 46 Appendix If any foreign object, especially a piece of metal or liquid, falls into the printer, immediately press the POWER button to turn off the printer, unplug the power cord, then call the Customer Care Center. Continuing to use the printer after a foreign object has fallen into it could cause a fire or electric shock. Printhead and Ink Tanks For safety, always store printhead and ink tanks out of the reach of small children.
S500_Appendix.QXD 5/12/01 1:56 PM Page 47 Appendix Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc.
S500_Appendix.QXD 5/12/01 1:56 PM Page 48 Appendix Recommended printer cable (USB): Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 16.4 feet (5.0 m) Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
S500_Appendix.QXD 5/12/01 1:56 PM Page 49 Appendix Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A. Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
S500_Appendix.QXD 5/12/01 1:56 PM Page 50 Appendix Canon offers a full range of customer technical support* options: For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.
S500_Appendix.QXD 5/12/01 1:56 PM Page 51 Appendix This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state. * Support program specifics are subject to change without notice. † InstantExchange warranty program service is subject to availability of refurbished replacement units. †† 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent information by 3 p.m. (E.S.T.
S500_Appendix.
S500_Index.QXD 5/12/01 1:50 PM Page 53 Index A E adjusting brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 color balance . . . . . . . . . . . . . . . . . . . . . . . . . 12 color saturation . . . . . . . . . . . . . . . . . . . . . . . 12 paper thickness lever . . . . . . . . . . . . . . . . . . . 4 print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 advanced print features . . . . . . . . . . . . . . . . . . . 9 aligning the printhead . . . . . . . . . . . . . .
S500_Index.QXD 5/12/01 1:50 PM Page 54 Index N Q nozzle check pattern, printing . . . . . . . . . . . . . 20 quality of printing . . . . . . . . . . . . . . . . . . . . . . . . 9 O R online manual/BJ Solution Software . . . . . . . . .35 online product registration . . . . . . . . . . . . . 43-44 registering your product . . . . . . . . . . . . . . . . . . 43 replacing empty ink tanks . . . . . . . . . . . . . . . . 20 P S panoramic view . . . . . . . . . . . . . . . . . . . . . .
S500_Index.
S500_Index.
