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S520_QSG.book Page ii Thursday, October 11, 2001 4:22 PM Canon S520 Color Bubble Jet Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2001 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc.
S520_QSG.book Page iii Thursday, October 11, 2001 4:22 PM Contents Chapter 1: Basic Printing Turning Your Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the S520 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Plain Paper and Other Canon Media . . . . . . . . .
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S520_QSG.book Page 1 Thursday, October 11, 2001 4:22 PM Chapter 1: Basic Printing Congratulations on purchasing your new Canon® S520 Color Bubble Jet™ Printer! With your S520, you can print professional business documents in black and white or vivid color.
S520_QSG.book Page 2 Thursday, October 11, 2001 4:22 PM Basic Printing Turning Your Printer On and Off To turn your printer on or off, press the POWER button. The POWER lamp will flash green when warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when the printer is ready for use or when the print job is complete. If the POWER lamp flashes orange, see “Handling Error Messages” on page 39.
S520_QSG.book Page 3 Thursday, October 11, 2001 4:22 PM Basic Printing Menus vary between applications. Consult your application user documentation if the Print option is not listed. 1. From the File menu, click Print. Print 2. Select Canon S520 from the Name drop-down list, then click OK. OK To select the S520 in Mac® OS: 1. Click the Apple icon, then Chooser. Chooser 2. Click the S520 printer icon. The S520 will remain the default printer until another is selected.
S520_QSG.book Page 4 Thursday, October 11, 2001 4:22 PM Basic Printing • Canon Photo Paper Pro • Canon Photo Paper Pro (4 x 6) • Canon Photo Paper Pro for Borderless Printing (4 x 6) • Canon Glossy Photo Cards • Canon High Gloss Photo Film • Canon T-Shirt Transfers Handle media carefully by its edges. Dirt or fingerprints on the print surface will adversely affect print quality. For instructions on loading and handling specialty media, see the instructions that come with that media type.
S520_QSG.book Page 5 Thursday, October 11, 2001 4:22 PM Basic Printing Load Limit and Paper Thickness Lever Position Paper Rest Load Limit Media Type Paper Thickness Lever Position Plain paper up to 100 sheets (17 lb.
S520_QSG.book Page 6 Thursday, October 11, 2001 4:22 PM Basic Printing Always follow the specific media instructions packaged with your media for complete details and ink drying times. 5. Slide the paper guide to the edge of the media until firmly in place. To load envelopes: 1. Lift the cover and set the paper thickness lever to the envelope mark. Close the cover. 2. Slide the paper guide to the left. 3.
S520_QSG.book Page 7 Thursday, October 11, 2001 4:22 PM Basic Printing Canceling a Print Job There are several ways to cancel a print job in progress. To cancel a print job from the printer: You can cancel a print job from the printer while a document is printing. Press the RESUME/CANCEL button on the printer. The print job will be canceled and the paper ejected.
S520_QSG.book Page 8 Thursday, October 11, 2001 4:22 PM Basic Printing To cancel a print job from Windows: 1. Click Start, Start then Settings, Settings then Printers. Printers For Windows XP, click Start, Panel, then Printers Start then Control Panel and Other Hardware, Hardware then Printers and Faxes. Faxes 2. Double-click Canon S520, S520 click the print job, then press the Delete key. The print job will be canceled and the paper ejected.
S520_QSG.book Page 9 Thursday, October 11, 2001 4:22 PM Chapter 2: Advanced Print Features Improving Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, specialty media and inks for printing photographs or graphic images can significantly improve the quality of your printouts. See the inside back cover for a list of Canon media and inks for this printer.
S520_QSG.book Page 10 Thursday, October 11, 2001 4:22 PM Advanced Print Features The S520 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Glossy Photo Paper, and so on). You can also customize the print quality settings if desired. To manually adjust print quality settings in Windows: 1. From an application File menu, click Print. 2. With Canon S520 as the selected printer, click Properties.
S520_QSG.book Page 11 Thursday, October 11, 2001 4:22 PM Advanced Print Features To select best print quality with the Print Advisor wizard: Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job. 1. From an application File menu, click Print. 2. With Canon S520 as the selected printer, click Properties. Properties The S520 Properties window will open to the Main tab. 3. Click the Print Advisor button, and the wizard dialog box will appear. 4.
S520_QSG.book Page 12 Thursday, October 11, 2001 4:22 PM Advanced Print Features To automatically make images smoother in Windows: Image Optimizer smooths jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with low-resolution images. 1. From an application File menu, click Print. Print 2. With Canon S520 as the selected printer, click Properties. Properties 3. Click the Effects tab, then select the Image Optimizer check box. 4.
S520_QSG.book Page 13 Thursday, October 11, 2001 4:22 PM Advanced Print Features 3. On the Main tab, under Color Adjustment, click Manual. Manual The Set button will become active. 4. Click Set and the Manual Color Adjustment dialog box will appear. 5. Click and drag the Color Balance slider for each color to adjust the color settings. The results will preview. 6. Click and drag the Intensity slider to change the intensity (saturation) for the image. The results will preview. 7.
S520_QSG.book Page 14 Thursday, October 11, 2001 4:22 PM Advanced Print Features 3. Click the Effects tab. 4. Select the Photo Optimizer PRO check box. When Photo Optimizer PRO is selected, the Apply Throughout Page option becomes active. If this box is not selected, the S520 will optimize each image individually. If selected, all images will be automatically corrected with the same settings. 5. When done, click OK. OK To manually adjust color settings in Mac OS: 1.
S520_QSG.book Page 15 Thursday, October 11, 2001 4:22 PM Advanced Print Features Page Size The default is the page size set in the original document, but you can change it. Orientation Select either portrait or landscape orientation. Printer Paper Size The page size used by the printer. The default matches the page size set in the original document. However, a different printer paper size can be selected if a Printing Type other than Normal-size Printing is selected.
S520_QSG.book Page 16 Thursday, October 11, 2001 4:22 PM Advanced Print Features Duplex Printing Use this to print on the front of the paper, then reload the printed pages and print on the other side. You also have the option of selecting the long edge or short edge of the paper as the edge to be bound. 4. When done, click OK. OK To change page setup in Mac OS: 1. Make sure that S520 is the selected printer. (Click the Apple icon, click Chooser, Chooser then click S520). S520 2.
S520_QSG.book Page 17 Thursday, October 11, 2001 4:22 PM Advanced Print Features • If you are printing more than one copy, select the Print Collated Pages check box to collate each copy instead of printing all copies of page 1, then all copies of page 2, and so on. • Under Layout, Layout select the appropriate option to change to a 2-up or 4-up layout. • If the page layout is other than 1up, you can select a different Page Order option specific to the selected page layout.
S520_QSG.book Page 18 Thursday, October 11, 2001 4:22 PM Advanced Print Features To retrieve a saved setting profile in Windows: 1. From an application File menu, click Print. Print 2. With Canon S520 as the selected printer, click Properties. Properties 3. Click the Profiles tab. 4. Highlight the saved setting profile you want to use. 5. Click Retrieve from Profiles, Profiles then click OK to confirm the profile change. The profile settings will become active. 6. Click OK again to close the window.
S520_QSG.book Page 19 Thursday, October 11, 2001 4:22 PM Chapter 3: Printing Maintenance Monitoring Ink Levels The print driver allows you to monitor the level of ink in each ink tank. To check ink levels in Windows: 1. With the printer on, click Start, then Settings, then Printers. For Windows XP, click Start, Panel, then Printers Start then Control Panel and Other Hardware, Hardware then Printers and Faxes. Faxes 2. Right-click the Canon S520 icon, then click Properties. Properties 3.
S520_QSG.book Page 20 Thursday, October 11, 2001 4:22 PM Printing Maintenance 1. Click Chooser on the Apple menu. 2. Ensure the S520 is the selected printer. 3. Set Background to On. On By default, Background Printing is Off. Off Replacing Ink Tanks To replace an empty ink tank: 1. With the printer on, open the front cover. The printhead holder will automatically move to the center. 2. Press the tab on the front of the empty ink tank, then remove and discard the empty tank. 3.
S520_QSG.book Page 21 Thursday, October 11, 2001 4:22 PM Printing Maintenance Lines missing here indicate the printhead requires cleaning. Unevenness in these patterns indicates the printhead requires alignment. To print a nozzle check pattern in Windows: 1. Make sure the printer is on and paper is loaded. 2. Click Start, Start then Settings, Settings then Printers. Printers For Windows XP, click Start, Panel, then Printers and Start then Control Panel Other Hardware, Faxes.
S520_QSG.book Page 22 Thursday, October 11, 2001 4:22 PM Printing Maintenance 2. From an application File menu, click Page Setup Setup. 3. Click Utilities. Utilities The Canon S520 Printer Utility window will appear. 4. Select Test Print from the drop-down menu. 5. Click the Nozzle Check button. When prompted, click OK. OK The nozzle test pattern will print. 6. When done, click Close. Close 7. Examine the printed nozzle check pattern to verify that the ink is consistent on the printout.
S520_QSG.book Page 23 Thursday, October 11, 2001 4:22 PM Printing Maintenance 3. Click the Maintenance tab, then click Cleaning. Cleaning The printer will clean the printhead. 4. Click OK to close the window. 5. After the cleaning, print a nozzle check pattern to check the results. See “Printing a Nozzle Check Pattern” on page 20. 6. If there is no change after cleaning, check the amount of ink remaining. If an ink tank is empty, replace it. See “Monitoring Ink Levels” on page 19.
S520_QSG.book Page 24 Thursday, October 11, 2001 4:22 PM Printing Maintenance For Windows XP, click Start, Panel, then Printers and Start then Control Panel Other Hardware, Faxes. The Maintenance tab Hardware then Printers and Faxes may vary for Windows NT 4.0, Windows 2000 and Windows XP. Follow the instructions when prompted. 3. Right-click the Canon S520 printer icon, then click Properties. Properties 4. Click the Maintenance tab, then click Print Head Alignment. Alignment 5.
S520_QSG.book Page 25 Thursday, October 11, 2001 4:22 PM Chapter 4: Using Your Photo Applications Several photo applications come with your Canon S520 that make it easy to organize, view, manipulate and print color photographs. • A browser (ZoomBrowser ZoomBrowser EX for Windows and ImageBrowser for Mac OS) provides easy viewing of photos and other images stored on your computer.
S520_QSG.book Page 26 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications 3. From the installation main menu, click Application. Application The photo application software options panel will appear. 4. Make sure all the installation options are selected, then click Install. Install 5. Follow the on-screen instructions. 6. When the Terminate Installation dialog box appears, click OK. OK 7. Restart your computer.
S520_QSG.book Page 27 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications To open ZoomBrowser EX in Windows: 1. Make sure the images you want to view are on your hard drive or other accessible media. 2. Double-click the Canon ZoomBrowser EX icon on the desktop. 3. From this window, you can: Navigate through available files from the panel on the left. View thumbnail images of the files in a folder in the panel on the right. Organize or delete files.
S520_QSG.book Page 28 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications Using PhotoRecord for Windows PhotoRecord is a software application that lets you create fun and unique photo albums with the click of your mouse. You can import your photos or graphics from your hard disk, digital camera or scanner, then, using the “drag and drop” feature, you can arrange your album layout. You can rotate your pictures, add captions, change page backgrounds or add a frame around each picture.
S520_QSG.book Page 29 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications To merge images in Windows: 1. Make sure the images you want to view are on your hard drive or other accessible media. 2. Click Start, Start then Programs, Programs then Canon Utilities. Utilities Click PhotoStitch 3.1 from the Utilities menu, then click PhotoStitch from the final menu. The PhotoStitch Launcher will appear. 3. From this window, click the PhotoStitch 3.1 Merge Images icon. The main window will appear.
S520_QSG.book Page 30 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications 6. Once an image is saved, you can preview and/or print it. For a full description of all features and options available, click the icon to view the online help, or consult the Photo Application Guide on your CD-ROM. Printing on Canon Photo Paper Pro for Borderless Printing 4" x 6" Included with your S520 is the Canon Photo Paper Pro for Borderless Printing 4" x 6" media.
S520_QSG.book Page 31 Thursday, October 11, 2001 4:22 PM Using Your Photo Applications To print with borderless paper: 1. Follow the procedures above to load the borderless paper. 2. From the ZoomBrowser EX for Windows or ImageBrowser for Mac OS, select the photo to be printed. 3. From the Print button pop-up menu, click Layout. Layout The Print Modes wizard will appear. 4. Select the desired printer, then select Borderless Printing (Tiled photo) from the Print Mode options.
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S520_QSG.book Page 33 Thursday, October 11, 2001 4:22 PM Chapter 5: Troubleshooting Tips for Troubleshooting Troubleshooting usually falls into one of the following categories: Installation The printer driver will not install properly. Printer Hardware The printer is not working or not working as expected. Printed Output The printed output is not coming out as expected. Error Message You are getting an error message from the software (displayed on the screen) or the printer (indicated by flashing lamps).
S520_QSG.book Page 34 Thursday, October 11, 2001 4:22 PM Troubleshooting Troubleshooting Installation Problem Cannot install the printer driver Possible Cause Try This Procedure not followed correctly See “Installing the Printer Driver” on page 43. Previous or same printer driver version already installed Always uninstall the previous version of the printer driver before installing the new version. See “Uninstalling the Printer Driver” on page 44.
S520_QSG.book Page 35 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Possible Cause Try This Cannot install the printer driver (continued) Computer cannot detect a printer port Verify that the correct cable (USB or parallel) is connected to both your printer and your computer, and that the connection is secure. Verify that the printer is turned on and the POWER lamp is a steady (non-flashing) green.
S520_QSG.book Page 36 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Printer is not responding Possible Cause Try This Power cord not securely connected Verify that the power cord is securely connected to the printer and plugged into a working outlet. Printer is not turned on, or is not ready Verify that the POWER lamp is on and glowing a steady green. If the lamp is off, press the POWER button.
S520_QSG.book Page 37 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Printer tried to print but no ink on paper (continued) Possible Cause Try This Printhead clogged Verify that the printhead is working properly. See “Printing a Nozzle Check Pattern” on page 20 or “Cleaning the Printhead” on page 22. Printhead may need to be replaced Verify that the printhead is working properly. See “Printing a Nozzle Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.
S520_QSG.book Page 38 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Printed output is faded or unclear Meaningless characters printed Possible Cause Try This Improper paper weight used Ensure that the paper weight is no less that 17 lb. and no more than 28 lb. Paper thickness lever incorrectly set Set the paper thickness lever to the right to widen the gap between the printhead and the paper.
S520_QSG.book Page 39 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Possible Cause Meaningless characters printed (continued) ECP mode not set Try This Extended Capabilities (Parallel) Port, or ECP, provides faster data transfer between the computer and the printer. If the ECP setting is incorrect, it could result in incorrect print information going to the printer.
S520_QSG.book Page 40 Thursday, October 11, 2001 4:22 PM Troubleshooting Problem Possible Cause Try This Printer does not print (continued) Printer flashes green only When the lamp flashes green, the printer is warming up or is receiving print data from the computer. This is not an error condition. Low ink alert displays in the BJ Status Monitor One or more of the ink tanks is low After the alert displays, you can continue printing for a short time, but have a replacement ready to install.
S520_QSG.book Page 41 Thursday, October 11, 2001 4:22 PM Troubleshooting Customer Care Center Canon offers a full range of customer technical support* options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions: www.canontechsupport.
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S520_QSG.book Page 43 Thursday, October 11, 2001 4:22 PM Appendix Installing the Printer Driver If you are re-installing the printer driver, first follow the uninstall procedures on page 44 to remove the existing printer driver before you re-install. To install the printer driver in Windows: For Windows 2000, Windows NT 4.0 or WIndows XP, refer to the README.TXT file on the S520 Setup Software & User’s Guide CD-ROM. 1. Turn both the printer and computer off. 2.
S520_QSG.book Page 44 Thursday, October 11, 2001 4:22 PM Appendix 6. When the Terminate Installation window appears, click OK. OK Product Registration will be automatically launched. Follow the on-screen instructions to register you product for future product support. When the registration process is complete, click Exit. Exit 7. Align the printhead. (See “Aligning the Printhead” on page 23.) To install the printer driver in Mac OS: 1.
S520_QSG.book Page 45 Thursday, October 11, 2001 4:22 PM Appendix 3. Click Yes to confirm that you want to uninstall the printer driver. 4. Restart your computer. To uninstall the printer driver in Mac OS: 1. Insert the S520 Setup Software & User’s Guide CD-ROM in the CD-ROM drive, then click the CD-ROM icon. 2. Open the Printer Driver folder on the CD-ROM, then double-click the Installer icon. 3. Read the License Agreement, then click Accept. Accept 4.
S520_QSG.book Page 46 Thursday, October 11, 2001 4:22 PM Appendix • Never set the printer on a surface that is unstable or subject to excessive vibration. The printer could tip or fall and cause injury. • Never use the printer in a location that is subject to high humidity, dust, high temperatures, or direct sunlight. • Set up and use the printer in a location where ambient temperature is within 41°F–95°F (5°C–35°C) and 10%–90% humidity with no condensation.
S520_QSG.book Page 47 Thursday, October 11, 2001 4:22 PM Appendix Working Around the Printer Never use flammable sprays near the printer. Gases in the spray could cause a fire or electric shock if they come in contact with electrical components inside the printer. Never insert your fingers or hands inside the printer while it is printing. The printer contains moving parts which could cause injury.
S520_QSG.book Page 48 Thursday, October 11, 2001 4:22 PM Appendix • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
S520_QSG.book Page 49 Thursday, October 11, 2001 4:22 PM Appendix Interface connector (parallel): Amphenol 57-40360 or equivalent Interface connector (USB): USB standard Series B receptacle Recommended printer cable (parallel): Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 6.5 feet (2.
S520_QSG.book Page 50 Thursday, October 11, 2001 4:22 PM Appendix Ink Tank BCI-3e: Black ink tank capacity: Ink tank capacities: Resident print control mode: Receiver buffer: Ink colors: Black, Cyan, Magenta, Yellow Approx. 695 sheets (1500 characters per page, normal text, default, plain paper on WIndows 95/98/Me) (Based on ISO JIS-SCID No. 5 Pattern at default mode and plain paper in the Windows 95, Windows 98 and Windows ME printer driver for this printer) Black: Approx. 1250 sheets Cyan: Approx.
S520_QSG.book Page 51 Thursday, October 11, 2001 4:22 PM Appendix SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE.
S520_QSG.book Page 52 Thursday, October 11, 2001 4:22 PM Appendix product at the time you elect InstantExchange warranty program service.
S520_QSG.book Page 53 Thursday, October 11, 2001 4:22 PM Index A adjusting brightness ................................................. 12 color balance ............................................. 12 color saturation .......................................... 12 paper thickness lever .....................................4 print quality ............................................... 10 advanced print features ....................................9 aligning the printhead ...................................
S520_QSG.book Page 54 Thursday, October 11, 2001 4:22 PM Index merging images ............................................ 28 monitoring ink levels...................................... 19 N nozzle check pattern, printing ......................... 20 P page setup ................................................... 14 paper how many sheets can be used in auto feeder ..... 5 loading ....................................................... 5 paper jams, avoiding........................................
