S820D QSG.
Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Digital Home and Personal Systems Division 2995 Redhill Avenue, Costa Mesa, CA 92626, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Deutschland GmbH Postfach 528, 47705 Krefeld, Germany Canon Europa N.V. P.O.
Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information.
Ordering Information For additional supplies, use the following descriptions and order numbers. Description Order # Ink Tanks BCI-6Bk Black 4705A003 BCI-6PC Photo Cyan 4709A003 BCI-6PM Photo Magenta 4710A003 BCI-6C Cyan 4706A003 BCI-6M Magenta 4707A003 BCI-6Y Yellow 4708A003 Canon Specialty Papers Banner Paper (continuous/50 sheets) 1049A003 Brilliant White Paper (8.5" x 11"/250 sheets) CST-6217-000 Brilliant White Paper (8.
S820D QSG.book Page ii Tuesday, October 23, 2001 12:34 PM Canon S820D Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2001 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon S820D Photo Printer.
S820D QSG.book Page iii Tuesday, October 23, 2001 12:34 PM Contents Chapter 1: Basic Printing What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Selecting the S820D Photo Printer for Use . . . . . . . . . . . . . . . . . . . 2 Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Cancelling a Print Job . . . . . . . . . . . . . .
S820D QSG.book Page iv Tuesday, October 23, 2001 12:34 PM Contents Chapter 6: Troubleshooting Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Appendix Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Registering Your Canon Product .
S820D QSG.book Page 1 Tuesday, October 23, 2001 12:34 PM Chapter 1: Basic Printing Congratulations on purchasing your new Canon® S820D Photo Printer! This chapter describes basic features of your S820D photo printer and provides instructions on how to set up and print documents and photographs.
S820D QSG.book Page 2 Tuesday, October 23, 2001 12:34 PM Basic Printing Selecting the S820D Photo Printer for Use If the S820D is the only printer connected to your computer, it will automatically be used every time you print. However, if your computer has access to multiple printers, you can set the S820D as the default (main) printer. In Windows ®, you can also select a printer for one-time use within an application. To set the S820D as the default printer in Windows®: 1.
S820D QSG.book Page 3 Tuesday, October 23, 2001 12:34 PM Basic Printing Printing Photographs Canon Photo Paper Pro is recommended for highest quality results. See “Using Specialty Media” on page 4 for more information. To print photographs from a Windows application: 1. Load the printer with specialty media. See “Using Specialty Media” on page 4 to learn how to load various media types. 2. Open the digital photograph to be printed in a software application. 3.
S820D QSG.book Page 4 Tuesday, October 23, 2001 12:34 PM Basic Printing Caring for Your Photographs The Canon S820D photo printer will generate spectacular results for printing photographs, especially when used with Canon specialty media. All images are susceptible to fading over time, but proper care of prints made from your S820D photo printer will ensure that print quality lasts long into the future.
S820D QSG.book Page 5 Tuesday, October 23, 2001 12:34 PM Basic Printing Canon High Gloss Photo Film: A film sheet with a higher gloss than Canon Glossy Photo Paper. Use this media to obtain high quality reproduction of photo color or to reproduce photographic images of highly reflective surfaces, like metal or glass. Canon Glossy Photo Paper: Covered with a glossy coating on the print side of the sheet to provide near-photographic quality with the gloss feel of a photographic print.
S820D QSG.book Page 6 Tuesday, October 23, 2001 12:34 PM Basic Printing Media to Avoid Never load the following types of media into your S820D photo printer. These media could produce poor quality and jam or damage the printer: • • • • • • • • • Folded paper Excessively curled or wrinkled paper Damp paper Excessively thin paper Excessively thick paper Paper with adhered photos, stickers, etc.
S820D QSG.book Page 7 Tuesday, October 23, 2001 12:34 PM Basic Printing Load Limit and Paper Thickness Lever Position Media Type Sheet Feeder Load Limit Paper Thickness Lever Position Plain paper 100 sheets (17 lb.
S820D QSG.book Page 8 Tuesday, October 23, 2001 12:34 PM Basic Printing To load plain or High Resolution Paper: 1. Set the paper thickness lever to the left, towards the Paper thickness lever paper mark. 2. Slide the paper guide completely to the left. 3. Fan the edges of the sheets to remove static cling. Tap the edges of the stack against a flat surface so the stack is aligned. 4. With the whiter side facing up, align the stack with the right side of the sheet feeder. 5.
S820D QSG.book Page 9 Tuesday, October 23, 2001 12:34 PM Basic Printing 4. Slide the paper guide right to the edge of the sheet. • You can load only one sheet of High Gloss Photo Film in the sheet feeder at a time. • Load the sheet of High Gloss Photo Film with the cut corner in the upper right corner to ensure that the correct print side is facing up. To load Glossy Photo Paper: 1. Set the paper thickness lever to the left, towards the paper mark. 2. Slide the paper guide completely to the left. 3.
S820D QSG.book Page 10 Tuesday, October 23, 2001 12:34 PM Basic Printing 4. Align the stack with the right side of the sheet feeder, then insert the stack into the printer. 5. Slide the paper guide right to the edge of the stack. To load T-Shirt Transfers: 1. Set the paper thickness lever to the right, towards the Paper thickness lever envelope mark. 2. Slide the paper guide completely to the left and raise the paper rest. 3.
S820D QSG.book Page 11 Tuesday, October 23, 2001 12:34 PM Basic Printing Cancelling a Print Job You can cancel a print job in progress in several ways: RESUME/CANCEL button To cancel a print job using the printer buttons: After a print job has started, press the RESUME/CANCEL button on the printer. The print job will be cancelled. To cancel a print job using the BJ Status Monitor: Click Cancel Printing after the print job has started. The print job will be cancelled and the paper ejected.
S820D QSG.book Page 12 Tuesday, October 23, 2001 12:34 PM Basic Printing Setting Driver Options The S820D printer driver can be customized to give you the best quality output. This topic describes the main options. For more options, see the S820D User’s Guide on the Setup Software & User’s Guide CD-ROM. Print Mode Your S820D photo printer offers the following modes of operation. Each mode adjusts the driver settings for the type of project you are printing.
S820D QSG.book Page 13 Tuesday, October 23, 2001 12:34 PM Basic Printing To set the print mode in Windows: 1. From an application File menu, select Print. 2. Make sure Canon S820D is the selected printer, then click Properties. 3. On the Main tab, click the Print Quality that best describes your print job, then click OK. To set the print mode in Mac OS: 1. From a Macintosh application File menu, select Print. 2. Select the Print Mode that best describes your print job.
S820D QSG.book Page 14 Tuesday, October 23, 2001 12:34 PM Basic Printing Printer Paper Size The page size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below). Printing Type Defaults to Normal-size Printing. Click the drop-down arrow to select one of these Printing Types: Fit-to-Page Printing This option automatically rescales the image to fit into a specified page size.
S820D QSG.book Page 15 Tuesday, October 23, 2001 12:34 PM Basic Printing To change the page setup in Mac OS: 1. Make sure that S820D is the selected printer (from the Apple menu, select Chooser, then S820D). 2. From an application File menu, click Page Setup. The Page Setup dialog box will open. 3. From this dialog box, you can change the following: • Select a paper size from the Paper Size drop-down list. (If printing a banner, click the Banner Printing check box, then follow the on-screen instructions.
S820D QSG.book Page 16 Tuesday, October 23, 2001 12:34 PM Basic Printing 4. From the Options dialog box, you can enter or change the following: • To print in reverse order, check the Print in reverse order box. • If you are printing more than one copy, check the Print collated pages box to collate each copy instead of printing all of page 1, then all of page 2, etc. • Under Layout, click the drop-down arrow to change the number of pages to print on a sheet (from 1 Page up to 16 Pages).
S820D QSG.book Page 17 Tuesday, October 23, 2001 12:34 PM Chapter 2: Advanced Print Features This chapter provides information on how to use the S820D photo printer options to enhance printed color images.
S820D QSG.book Page 18 Tuesday, October 23, 2001 12:34 PM Advanced Print Features Smoothing Rough or Jagged Edges Use the Image Optimizer feature to smooth rough or jagged images. 1. From an application File menu, select Print. 2. Make sure Canon S820D is the selected printer, then click Properties. 3. Select the Effects tab. 4. Click the Image Optimizer check box. 5. When done, click OK.
S820D QSG.book Page 19 Tuesday, October 23, 2001 12:34 PM Advanced Print Features To optimize color photographs in Mac OS: 1. From an application File menu, select Print. 2. Click the Manual print mode icon, then Details. The Detailed Setting dialog box will open. 3. Select Special Effects in the left column, then click the Photo Optimizer PRO check box. 4. If you want Photo Optimizer PRO to process the entire page, check Apply Throughout Page.
S820D QSG.book Page 20 Tuesday, October 23, 2001 12:34 PM Advanced Print Features Adjusting Print Quality You can create a sharper image by specifying the printer to add more dots of ink for the image. Keep in mind that the finer the quality, the longer it takes to print a photograph. To adjust image quality in Windows: 1. From an application File menu, select Print. 2. Make sure that Canon S820D is the selected printer, then click Properties. 3.
S820D QSG.book Page 21 Tuesday, October 23, 2001 12:34 PM Advanced Print Features Adjusting Color Balance, Brightness and Saturation You can enhance color printing by adjusting the color balance, output style (saturation) and brightness. For detailed information about these settings, see the S820D User’s Guide on the Setup Software & User’s Guide CD-ROM. To adjust color settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820D as the selected printer, click Properties. 3.
S820D QSG.book Page 22 Tuesday, October 23, 2001 12:34 PM Advanced Print Features 7. Under Print Type, select Photo when printing photographs. This allows for a wider range of tones. Set to Graphic when printing graphic images for crisper, cleaner graphic images. 8. Select a Brightness setting to determine how light or dark the image will appear when printed. 9. When done, click OK. To print in black only, check the Grayscale Printing box.
S820D QSG.book Page 23 Tuesday, October 23, 2001 12:34 PM Advanced Print Features Saving and Recalling Driver Settings You can assign a name to a combination of driver settings and recall them for future use. To save driver settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820D as the selected printer, click Properties. 3. Make the desired printer driver setting changes. 4. Without exiting the Properties dialog box, select the Profiles tab. 5.
S820D QSG.book Page 24 Tuesday, October 23, 2001 12:34 PM Advanced Print Features To recall driver settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820D as the selected printer, click Properties. 3. Select the Profiles tab. 4. Highlight the saved setting profile you want to use. 5. Click Retrieve from Profiles, then click OK to confirm the profile change. The profile settings will become active. 6. Click OK again to close the dialog box.
S820D QSG.book Page 25 Tuesday, October 23, 2001 12:34 PM Chapter 3: Printing Without a Computer This chapter describes how to use only the printer without the computer to print photos taken with a digital camera.
S820D QSG.book Page 26 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Operation Panel Names and Functions Shown below is the operations panel found on the printer. Become familiar with various functions of the panel so you can prepare your photo for printing. A) Last When printing a range of continuous photo frames, specify the number of the last photo. For specified frame printing, specify the number of the photo to be printed.
S820D QSG.book Page 27 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer I) Cursor button Press these buttons when setting various items. J) Print button Press this button to start printing or to apply the maintenance setting. K) Cursor The cursor’s position indicates which setting will be changed. L) Copies Specify the number of copies to be printed. M) Mode button Press this button to switch the print mode (index printing, all frame printing, single frame printing, etc.).
S820D QSG.book Page 28 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Using a Memory Card You can use a memory card or a digital camera that supports direct printing. This section describes how to insert a memory card and print photos directly from the printer. To use a digital camera, See “Using a Digital Camera” on page 30. Supported memory cards: You can use any of the memory cards shown to the right. Keep the following tips in mind: • Format the memory card using your digital camera.
S820D QSG.book Page 29 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To use a memory card: The following procedure is different if you are using a memory card when the printer is connected to the computer. See the S820D User’s Guide on the Setup Software & User’s Guide CD-ROM. 1. Turn on the printer. 2. Insert the memory card into the PC card adapter. 3. Insert the PC card adapter into the card slot. The indicator lamp will light.
S820D QSG.book Page 30 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To conserve ink: If you will be using the printer without connecting to a computer, follow these tips to conserve ink: • Always leave the printer plugged in, except when the printer will not be used for a long period of time (one month or longer). (Use the POWER button on the printer to turn the printer on/off.
S820D QSG.book Page 31 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To use a digital camera: 1. Turn on the printer. 2. Connect the digital camera to the printer. Use the cable that comes with the printer to connect the digital camera to the printer. 3. Turn on the digital camera. 4. The (camera) mark appears. Camera mark • The setting for communicating with this printer differs depending on the camera that you use.
S820D QSG.book Page 32 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Using the Optional Image Viewer The optional Canon Image Viewer (CV-100) allows you to display JPEG image data stored on the inserted memory card and check the print layout of the first page. Switching the Viewer Display On/Off To switching the viewer display on: 1. After attaching the viewer to the printer, turn on the printer. 2. Insert the memory card containing saved JPEG data into the card slot.
S820D QSG.book Page 33 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Adjusting the Brightness and Contrast The brightness and contrast of the viewer display can be adjusted from maintenance mode. To adjust brightness: 1. Make sure the printer is on. 2. Insert a memory card containing JPEG images. 3. Press the Maintenance button. The icon appears in Required Sheets. 4. Press the (right) button five times. The icon is displayed. 5. Press the Print button.
S820D QSG.book Page 34 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To adjust the contrast: 1. Make sure the printer is on. 2. Insert a memory card containing JPEG images. 3. Press the Maintenance button. The icon appears in Required Sheets. 4. Press the The (right) button six times. icon appears. 5. Press the Print button. The icon appears in Optimize Image. 6. Adjust the contrast by using the (left) and (right) buttons. You can adjust the contrast within the following range.
S820D QSG.book Page 35 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Printing Photos When printing without a computer, you can select from five modes: Index, All Frames, Single Frame, Specified Frame, and DPOF. To print photos: 1. Insert the memory card. 2. Press the Mode button, and select one of the following printing methods: • Index: Prints a list of the photos and photo numbers (shown to the right) stored on the memory card.
S820D QSG.book Page 36 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Print Options After you’ve selected the printing mode, you can set the type of paper and layout to be used in printing, the number of print copies, photo correction, quality, and dated printing. Setting the Number of Copies Use this setting to choose the number of copies in Single Frame mode. • Copies cannot be set in Index, All Frames, or Specified Frame mode. • For DPOF mode, set Copies from the digital camera.
S820D QSG.book Page 37 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To set the media type: 1. Press the Mode button to select the desired print mode. 2. Move the (cursor) to Media Type by pressing (top) or (bottom) button. the 3. Select the media type by pressing the or (left) (right) button. You can check the media name that corresponds to each letter on the right side of the Operation Panel.
S820D QSG.book Page 38 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Setting the Print Quality You can set the print quality to be high or low. To set the print quality: 1. Press the Mode button to select the desired print mode. 2. Move the (cursor) to Quality by pressing the (bottom) key. 3. Select the quality by pressing the (left) or (top) or (right) key. When the number of star ( ) is high, the photos can be printed finely.
S820D QSG.book Page 39 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Correcting Photos This function automatically corrects photos before printing them. This function is effective when printing photos that fogged because of fluorescent lighting effects or photos that do not have proper exposure. • When image correction is performed, printing may take longer. • The actual image and coloring may vary depending on the photo. To correct photos: 1.
S820D QSG.book Page 40 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Maintenance Procedures for Direct Printing Printing a Nozzle Check Pattern You can print a nozzle check pattern by pressing the RESET button of the printer. Follow the steps below. 1. Make sure the printer is on. 2. Load letter paper. 3. Keep the RESET button pressed down, and release it when the power lamp blinks twice. To print a nozzle check pattern: 1. Make sure the printer is on. 2. Load letter paper. 3.
S820D QSG.book Page 41 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Cleaning the Printhead You can perform printhead cleaning by making sure the printer is on, then keeping the RESET button pressed down. Release it when the power lamp blinks once. To clean the printhead from the Operation Panel: 1. Press the Maintenance button. The icon appears in Required Sheets. 2. Press the The (right) button twice. icon is displayed. 3. Press the Print button. Printhead cleaning starts.
S820D QSG.book Page 42 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Using the Memory Card Startup Utility You’ll need your computer to use the Memory Card Startup Utility. Use this utility to change the settings when you insert a memory card or to change the read/write mode of the card slot. Normally, the Memory Card Startup Utility starts automatically when you insert a memory card. To start it manually, follow the instructions below.
S820D QSG.book Page 43 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To use the Memory Card Startup Utility in Windows: Double-click the icon on the right side of the task bar. The Memory Card Startup Utility will appear, allowing you to select among these options: Start an application: Starts an application. Depending on the application, the contents of the memory card may be displayed.
S820D QSG.book Page 44 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To use the Memory Card Startup Utility in Mac OS: In the Apple menu, select BJ Utility. The Memory Card Utility will appear, allowing you to select among these options: Start an application: Starts an application. Depending on the application, the contents of the memory card may be displayed.
S820D QSG.book Page 45 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer Setting the Application to be Started Set the application to be started whenever a memory card is inserted or Start an application is clicked. To set the application to be started in Windows: 1. Open the Memory Card Startup Utility, and then click Auto-Start Properties. The Auto-Start Properties dialog box will appear. 2.
S820D QSG.book Page 46 Tuesday, October 23, 2001 12:34 PM Printing Without a Computer To set the application to be started in Mac OS: 1. Open the Memory Card Utility, and click Auto-start an application when. The Auto-Start Properties dialog box will appear. 2. Specify Start Settings: • Start the appropriate application: When you select this option, the system automatically identifies the type of data stored in the memory card and starts the appropriate application.
S820D QSG.book Page 47 Tuesday, October 23, 2001 12:34 PM Chapter 4: Printing Maintenance This chapter provides information on how to care for the ink delivery system for your Canon S820D photo printer. The following topics are addressed: • Monitoring Ink Levels • Replacing Ink Tanks • Aligning the Printhead • Printing a Nozzle Check Pattern • Cleaning the Printhead Monitoring Ink Levels The print driver contains a feature that enables you to monitor the level of ink in each ink tank.
S820D QSG.book Page 48 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 3. Select the Maintenance tab, then click Start Status Monitor. The BJ Status Monitor window will appear. The Ink panel displays the ink levels for each tank. The following icons appear when an ink tank is low or has run out of ink: Ink low. Replace ink tank as soon as possible. Ink out. Replace ink tank immediately. 4.
S820D QSG.book Page 49 Tuesday, October 23, 2001 12:34 PM Printing Maintenance Replacing Ink Tanks Follow these steps to replace an empty ink tank. 1. Turn on the printer, then open the front cover. The printhead holder will automatically move to the center. 2. Press the tab on the front of the ink tank, then remove and discard the empty tank. 3. Remove the new ink tank from its package. Pull the orange tape up, remove the wrapper and twist off the orange protective cap.
S820D QSG.book Page 50 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 4. From the Maintenance tab, click the Print Head Alignment button. 5. When prompted to print an alignment test page, click OK. 6. If the pattern printed successfully, click Yes. 7. Compare the different patterns for each color on the printout. Notice that most patterns have vertical lines, but some in the middle look smooth and uniform. 8.
S820D QSG.book Page 51 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 4. Select Test Print from the pull-down menu, and click the Print Head Alignment button. 5. When prompted to print an alignment test page, click OK. 6. Compare the different patterns for each color on the printout. Notice that most patterns have vertical lines, but some in the middle look smooth and uniform. 7.
S820D QSG.book Page 52 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 4. Click the Maintenance tab, then click the Nozzle Check button. The Maintenance tab button may vary for Windows 2000 and Windows XP. 5. Read the messages, then click OK. The nozzle test pattern will print. 6. Check the nozzle check pattern. • If the lines in the first pattern are broken, the printhead must be cleaned. See “Cleaning the Printhead” on page 53.
S820D QSG.book Page 53 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 6. Check the nozzle check pattern. If the lines in the first pattern are broken, the printhead must be cleaned. See “Cleaning the Printhead” for instructions. If the vertical lines in the second pattern stand out, the printhead position must be adjusted. See “Aligning the Printhead” on page 49 for instructions.
S820D QSG.book Page 54 Tuesday, October 23, 2001 12:34 PM Printing Maintenance 5. For each message displayed, click OK. The BJ Status Monitor opens automatically and closes when the printhead cleaning is done. The POWER lamp on the printer flashes green during the cleaning process. 6. Print a nozzle check pattern to check the results of the printhead cleaning. See “Printing a Nozzle Check Pattern” on page 51 for instructions. 7. If there is no change after cleaning, check the amount of ink remaining.
S820D QSG.book Page 55 Tuesday, October 23, 2001 12:34 PM Chapter 5: Using Your Photo Applications Several photo applications come with your Canon S820D that make it easy to organize, view, manipulate and print color photographs. • A browser (ZoomBrowser EX for Windows and ImageBrowser for Mac OS) provides easy viewing of photos and other images stored on your computer.
S820D QSG.book Page 56 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications 3. From the installation main menu, click Application. The photo application software options panel will appear. 4. Make sure all the installation options are selected, then click Install. 5. Follow the on-screen instructions. 6. When the Terminate Installation dialog box appears, click OK. 7. Restart your computer. The photo applications will not be fully functional until your computer has been restarted.
S820D QSG.book Page 57 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications Using the Photo Applications Viewing Images with a Browser You can use the ZoomBrowser (Windows) or the ImageBrowser (Mac OS) to view or organize digital images stored on your computer, or to view and copy from other sources, such as digital cameras, scanners, Zip® disks or CD-ROMs. To open ZoomBrowser EX in Windows: 1. Make sure the images you want to view are on your hard drive or other accessible media. 2.
S820D QSG.book Page 58 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications 3. From this window you can: Navigate through available files from the panel on the left. View thumbnail images of the files in a folder in the panel on the right. Organize or delete files. For a full description of all features and options available, use Mac Balloon Help, or consult the Photo Application Guide on your CD-ROM.
S820D QSG.book Page 59 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications 5. Arrange the photos as you would like them, or let the automatic layout feature do it for you. 6. When you are ready to print, click Print on the Album Control Panel. Merging Multiple Images with PhotoStitch With PhotoStitch, you can merge images in horizontal or vertical sequences, or “stitch” together digital photos or image documents that have been shot or scanned in sections.
S820D QSG.book Page 60 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications To merge images in Mac OS: 1. Make sure the images you want to view are on your hard drive or other accessible media. 2. From within the ImageBrowser window (see “To open ImageBrowser in Mac OS” on page 57), select one or more images. The images will highlight. 3. From the Edit menu, click PhotoStitch. The PhotoStitch utility will appear. 4.
S820D QSG.book Page 61 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications Printing on Canon Photo Paper Pro for Borderless Printing 4" x 6" Included with your S820D is the Canon Photo Paper Pro for Borderless Printing 4" x 6" media. This paper is designed to let you print images that cover the entire surface of the card without a white border. This media is intended for use with PhotoRecord for Windows, version 1.2 or later, or ImageBrowser for Mac OS, version 1.4 or later.
S820D QSG.book Page 62 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications To print with borderless paper for Windows: 1. Follow the procedures above to load the borderless paper. 2. From ZoomBrowser EX, select the photo to be printed. 3. Click Print, then Layout. The PhotoRecord Print Modes wizard will appear. 4. Select the desired printer, then select Borderless Printing (Tiled photo) from the Print Mode options.
S820D QSG.book Page 63 Tuesday, October 23, 2001 12:34 PM Using Your Photo Applications To print with borderless paper in Mac OS: 1. Follow the procedures in “To load Photo Paper Pro for Borderless Printing 4" x 6"” on page 61 to load the borderless paper. 2. From ImageBrowser, select the photo to be printed. Locate the Print button along the bottom and click Print. 3. Select Layout Printing. The Layout Options wizard will appear. 4. Select Tiled photo, then click Next. 5. Click Page Setup.
S820D QSG.
S820D QSG.book Page 65 Tuesday, October 23, 2001 12:34 PM Chapter 6: Troubleshooting Tips for Troubleshooting Troubleshooting usually falls into one of the following categories: Installation The printer driver will not install properly. Printer Hardware The printer is not working or not working as expected. Printed Output The printed output is not coming out as expected.
S820D QSG.book Page 66 Tuesday, October 23, 2001 12:34 PM Troubleshooting Troubleshooting Installation Problem Possible Cause Cannot install the printer driver Procedure not followed correctly See “Installing the Printer Driver” on page 79, or see the S820D User’s Guide on the Setup Software & User’s Guide CD-ROM for more information.
S820D QSG.book Page 67 Tuesday, October 23, 2001 12:34 PM Troubleshooting Problem Cannot install the printer driver Possible Cause CD-ROM drive not working properly (continued) Try This WINDOWS Use My Computer to confirm that the CD-ROM is operating normally: 1. From the Desktop, double-click My Computer, then CD-ROM. For Windows XP, click Start, then My Computer, then CD-ROM drive. 2. If the files do not appear, refer to your Windows documentation for more information.
S820D QSG.book Page 68 Tuesday, October 23, 2001 12:34 PM Troubleshooting Troubleshooting Printer Hardware Problem Possible Cause Try This Paper jams in the printer Media jammed during automatic feed 1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. If the paper tears and some of it is left in the printer, turn the printer off, open the front cover, and remove the pieces of paper.
S820D QSG.book Page 69 Tuesday, October 23, 2001 12:34 PM Troubleshooting Problem Printing is slow Possible Cause Try This Incorrect printer driver or settings Altering driver settings may improve print speed. For example, draft mode is faster than normal mode, but the quality of the print is lower. “Setting Driver Options” on page 12 for instructions on selecting the optimum print mode for a print job.
S820D QSG.book Page 70 Tuesday, October 23, 2001 12:34 PM Troubleshooting Problem Printer tried to print but no ink on paper Possible Cause Try This Ink tanks are not seated properly Check the ink tanks, and reseat them if necessary. See “Replacing Ink Tanks” on page 49. Printhead clogged Verify that the printhead is working properly. See “Printing a Nozzle Check Pattern” on page 40, or “Cleaning the Printhead” on page 41. If necessary, perform multiple printhead cleanings.
S820D QSG.book Page 71 Tuesday, October 23, 2001 12:34 PM Troubleshooting Troubleshooting Printed Output Problem Printout and screen image colors appear different Possible Cause Try This Low ink Verify that you have sufficient ink in the ink tanks. See “Monitoring Ink Levels” on page 47. Printhead may need to be replaced Verify that the printhead is working properly. See “Printing a Nozzle Check Pattern” on page 40, and/or “Cleaning the Printhead” on page 41.
S820D QSG.book Page 72 Tuesday, October 23, 2001 12:34 PM Troubleshooting Problem Smudged or smeared ink on paper Possible Cause Try This Printhead may need to be replaced Perform multiple printhead cleanings. See “Cleaning the Printhead” on page 41, or the S820D User’s Guide on the Setup Software & User’s Guide CD-ROM for more information. Media not loaded print-side up Check that your media is placed in the printer facing in the correct direction. See “Loading Media into the S820D” on page 7.
S820D QSG.book Page 73 Tuesday, October 23, 2001 12:34 PM Troubleshooting Handling Error Messages Problem Printer does not print Possible Cause Try This When an error occurs, the POWER lamp blinks. Count the number of orange blinks between each green blink to identify the problem: Printer blinks green When the lamp blinks green, the printer is warming up or is receiving print data from the computer. This is not an error condition.
S820D QSG.book Page 74 Tuesday, October 23, 2001 12:34 PM Troubleshooting Problem Possible Cause Try This Low ink alert displays in the BJ Print Monitor One or more of the ink tanks is low When Backgrounding is turned on, you can confirm the low ink alert in the BJ Print Monitor. (See “Monitoring Ink Levels” on page 47.) After the alert displays, you can continue printing for a short time, but have a replacement ready to install. WINDOWS The low ink alert displays in the BJ Status Monitor.
S820D QSG.book Page 75 Tuesday, October 23, 2001 12:34 PM Troubleshooting Handling Error Messages While Using the Operation Panel If an error number is displayed on the Operation Panel, correct the error according to the procedure below. • If the display or buttons on the Operation Panel are not operating properly, even though an error is not displayed, turn off the printer, unplug the power cord, and then turn on the printer again.
S820D QSG.book Page 76 Tuesday, October 23, 2001 12:34 PM Troubleshooting Error Number Problem Try This 401 Front cover is open Close the front cover to start printing. 402 Printhead is not attached Attach the printhead. If the printhead is attached, remove the printhead, make sure that the contact sections are clean, and then reattach the printhead. Time Out is activated during communication with the digital camera. Remove the connected cable to reset the error.
S820D QSG.book Page 77 Tuesday, October 23, 2001 12:34 PM Troubleshooting Customer Care Center Canon offers a full range of customer technical support* options: • For e-mail support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
S820D QSG.
S820D QSG.book Page 79 Tuesday, October 23, 2001 12:34 PM Appendix The following topics are included in this appendix: • Installing the Printer Driver • Uninstalling the Printer Driver • Registering Your Canon Product • System Requirements • Safety Information • Regulatory Information • Product Specifications • Limited Warranty—U.S.
S820D QSG.book Page 80 Tuesday, October 23, 2001 12:34 PM Appendix 4. Read the License Agreement, then click Yes if you agree. If a message prompts you to restart Windows, remove the CD-ROM, then click OK. After the computer restarts, re-insert the CD-ROM and continue. 5. When the main menu appears, make sure that the Printer Driver is highlighted, then click Install. The printer driver will load automatically. 6.
S820D QSG.book Page 81 Tuesday, October 23, 2001 12:34 PM Appendix 6. Read the License Agreement, then click Accept if you agree. 7. Click Install. The the printer driver will load automatically. If a “No other applications can be running...” message displays, click Continue. 8. When the installation has completed, click Restart. 9. After the computer restarts, select the Apple menu, then Chooser. 10. Click the S820D icon in the Chooser.
S820D QSG.book Page 82 Tuesday, October 23, 2001 12:34 PM Appendix Registering Your Canon Product To register your Canon product: Visit www.registercanon.com and follow the on-screen instructions.
S820D QSG.book Page 83 Tuesday, October 23, 2001 12:34 PM Appendix never attempt to use the printer in any way other than the methods described in this guide. Choosing a Location Never place the printer near flammable solvents such as alcohol, thinner, etc. To avoid the hazards of fire or electric shock, keep all flammable liquids away from the printer. • Never set the printer on a surface that is unstable or subject to excessive vibration. The printer could tip or fall and cause injury.
S820D QSG.book Page 84 Tuesday, October 23, 2001 12:34 PM Appendix Power Supply Never attempt to plug the power cord into a power outlet when your hands are wet. To avoid electric shock, make sure that your hands are dry. • Always push the plug completely into the power outlet. A loose or poorly connected plug could cause a fire or electric shock. Never cut, modify, stretch, bend, or twist the power cord, and never place heavy objects on the power cord.
S820D QSG.book Page 85 Tuesday, October 23, 2001 12:34 PM Appendix Cleaning and Maintaining the Printer • Use only a slightly damp cloth to clean the printer. Never use flammable solvents like alcohol, benzene, thinner, etc. If a flammable solvent contacts an electrical component inside the printer, a fire or electric shock could result. • Always unplug the printer power cord before you clean the printer.
S820D QSG.book Page 86 Tuesday, October 23, 2001 12:34 PM Appendix Printhead and Ink Tanks For safety, always store printhead and ink tanks out of the reach of small children. If a child accidentally licks or ingests any ink, consult a physician immediately. Never subject a printhead or ink tank to shocks or excessive vibration. Shaking could cause ink to leak and stain clothing and nearby surfaces.
S820D QSG.book Page 87 Tuesday, October 23, 2001 12:34 PM Appendix encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
S820D QSG.
S820D QSG.book Page 89 Tuesday, October 23, 2001 12:34 PM Appendix Sheet feeder capacity (maximum): Plain paper (17 lb.
S820D QSG.book Page 90 Tuesday, October 23, 2001 12:34 PM Appendix Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
S820D QSG.book Page 91 Tuesday, October 23, 2001 12:34 PM Appendix Canon offers a full range of customer technical support* options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
S820D QSG.book Page 92 Tuesday, October 23, 2001 12:34 PM Appendix The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. After receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to ship the defective product to a Canon repair facility.
S820D QSG.book Page 93 Tuesday, October 23, 2001 12:34 PM Index A D adjusting brightness................................................. 21 color balance ............................................. 21 color saturation.......................................... 21 colors in photographs ................................. 18 print quality..........................................18, 20 advanced print features ................................. 17 aligning the printhead ...................................
S820D QSG.book Page 94 Tuesday, October 23, 2001 12:34 PM Index I O Image Color Management (ICM) ....................... 21 Image Viewer ................................................ 32 adjusting brightness ................................... 33 adjusting contrast ....................................... 34 ImageBrowser ............................................... 55 opening..................................................... 57 index prints ..................................................
S820D QSG.book Page 95 Tuesday, October 23, 2001 12:34 PM Index photographs caring for .....................................................4 correcting ................................................. 39 optimizing color in ...................................... 18 printing .......................................................3 printing from a memory card ........................ 35 prolonging life of ...........................................4 special paper for .......................................
S820D QSG.book Page 96 Tuesday, October 23, 2001 12:34 PM Index U uninstalling the print driver ............................. 81 V viewing photos ...................................................... 55 viewing images ............................................. 57 Vivid Photo ................................................... 19 W warranty ...................................................... 90 Z ZoomBrowser EX ........................................... 55 opening.................................
