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S9000_QSG_Manual.qxd 11/6/01 11:29 AM Page 1 Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Digital Home and Personal Systems Division 2995 Redhill Avenue, Costa Mesa, CA 92626, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia Canon Canada, Inc.
S9000_QSG_Manual.qxd 11/6/01 11:29 AM Page 3 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information.
S9000_QSG_Manual.qxd 11/6/01 11:29 AM Page 4 Ordering Information For additional supplies, use the following descriptions and order numbers. Description Order # Ink Tanks BCI-6Bk Black BCI-6PC Photo Cyan BCI-6PM Photo Magenta BCI-6C Cyan BCI-6M Magenta BCI-6Y Yellow 4705A003 4709A003 4710A003 4706A003 4707A003 4708A003 Canon Specialty Papers Banner Paper (continuous/50 sheets) Brilliant White Paper (8.5" x 11"/250 sheets) Brilliant White Paper (8.
S9000_QSG.book Page ii Friday, November 2, 2001 12:54 PM Canon S9000 Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2001 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon S9000 Photo Printer.
S9000_QSG.book Page iii Friday, November 2, 2001 12:54 PM Contents Chapter 1: Basic Printing Turning Your Photo Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the S9000 Photo Printer for Use . . . . . . . . . . . . . . . . . . . Caring for Your Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . .
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S9000_QSG.book Page 1 Friday, November 2, 2001 12:54 PM Chapter 1: Basic Printing Congratulations on purchasing your new Canon® S9000 Photo Printer! With your S9000 photo printer, you can print professional-looking photos and graphics in black and white or vivid color.
S9000_QSG.book Page 2 Friday, November 2, 2001 12:54 PM Basic Printing Turning Your Photo Printer On and Off To turn your photo printer on or off, press the POWER button. The POWER lamp will flash green when warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when the printer is ready for use or when the print job is complete. If the POWER lamp flashes orange, see “Handling Error Messages” on page 43.
S9000_QSG.book Page 3 Friday, November 2, 2001 12:54 PM Basic Printing To select the S9000 from within a Windows application: Even if another printer is set as the default printer, you can still select the Canon S9000 for a specific print job from within most Windows applications. Menus vary between applications. Consult your application’s user documentation if the Print option is not listed. 1. From an application File menu, click Print. 2. Select Canon S9000 from the Name drop-down list, then click OK.
S9000_QSG.book Page 4 Friday, November 2, 2001 12:54 PM Basic Printing Recommended Paper Use There are two steps recommended for getting the best printed output: • Set the paper thickness lever for the media used. (See “Load Limit and Paper Thickness Lever Position” on page 5.) • Select the correct media setting in the printer driver. (See “Chapter 2: Advanced Print Features” on page 9.
S9000_QSG.book Page 5 Friday, November 2, 2001 12:54 PM Basic Printing Media to Avoid Do not use the following types of media with your S9000 photo printer, as they could produce poor quality print images, or jam or damage the printer: • Paper that is folded, excessively curled, wrinkled or wrapped • Damp paper • Excessively thin or thick paper (less than 17 lb. or more than 28 lb.
S9000_QSG.book Page 6 Friday, November 2, 2001 12:54 PM Basic Printing The S9000 photo printer can print on paper ranging from standard copier paper (usually 17–28 lb.) to Canon specialty media paper and envelopes. Print side The paper thickness lever is located inside the front cover, on the printhead holder. It controls the paper feed for the type and weight of the media on which you are printing.
S9000_QSG.book Page 7 Friday, November 2, 2001 12:54 PM Basic Printing 4. From the printer driver interface, select the correct media type (see “Adjusting Print Quality” on page 10) and the correct paper size (see “Changing the Page Setup” on page 16). Canceling a Print Job There are several ways to cancel a print job in progress. To cancel a print job from the printer: You can cancel a print job from the printer while a document is printing. Press the RESUME/CANCEL button on the printer.
S9000_QSG.book Page 8 Friday, November 2, 2001 12:54 PM Basic Printing To cancel a print job in Mac OS: On your keyboard, press the Apple® Command key ( ) and the period key ( . ) at the same time. The print job will be canceled and the paper ejected. To cancel a print job in Mac OS using the BJ Print Monitor: 1. While a job is printing, go to the BJ Print Monitor window (click the Application menu in the upper right corner of the screen, then click BJ PrintMonitor). 2. Highlight the job to be canceled.
S9000_QSG.book Page 9 Friday, November 2, 2001 12:54 PM Chapter 2:Advanced Print Features Improving Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, specialty media and inks for printing photographs or graphic images can significantly improve the quality of your printouts. See the inside back cover for a list of Canon media and inks for this printer.
S9000_QSG.book Page 10 Friday, November 2, 2001 12:54 PM Advanced Print Features Adjusting Print Quality Features that affect the appearance and quality of your printed photos and documents can be controlled with the printer driver. The S9000 photo printer automatically adjusts printer settings to improve print quality based on the media type (plain paper, Glossy Photo Paper, and so on). You can also customize the print quality settings if desired. To manually adjust print quality settings in Windows: 1.
S9000_QSG.book Page 11 Friday, November 2, 2001 12:54 PM Advanced Print Features To select best print quality with the Print Advisor wizard: Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job. 1. From an application File menu, click Print. 2. With Canon S9000 as the selected printer, click Properties. The S9000 Properties window will open to the Main tab. 3. Click the Print Advisor button, and the wizard dialog box will appear. 4.
S9000_QSG.book Page 12 Friday, November 2, 2001 12:54 PM Advanced Print Features To automatically make images smoother in Windows: Image Optimizer smooths jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with low-resolution images. 1. From an application File menu, click Print. 2. With Canon S9000 as the selected printer, click Properties. 3. Click the Effects tab, then select the Image Optimizer check box. 4.
S9000_QSG.book Page 13 Friday, November 2, 2001 12:54 PM Advanced Print Features 2. From an application File menu, click Print. 3. Click the manual print mode icon, then click the Details button. The Detailed Setting dialog box will open. 4. Click the Special Effects icon, then select the Vivid Photo check box. 5. Click OK, then click Print. To automatically optimize the image in Windows: Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera.
S9000_QSG.book Page 14 Friday, November 2, 2001 12:54 PM Advanced Print Features 2. From an application File menu, click Print. 3. Click the manual print mode icon, then click the Details button. The Detailed Setting dialog box will open. 4. Click the Special Effects icon, then select the Photo Optimizer PRO check box. When Photo Optimizer PRO is selected, the Apply Throughout Page option becomes active. If this box is not selected, the S9000 will optimize each image individually.
S9000_QSG.book Page 15 Friday, November 2, 2001 12:54 PM Advanced Print Features To use ICM for automatic color adjustment, select the Enable ICM check box. All other features on this tab (except Intensity) will become inactive. 8. Under Print Type, select Photo when printing photographs to get a wider range of tones. Select Graphic when printing graphic images for crisper, cleaner graphic images. 9. Select a Brightness setting to control how light or dark the image will appear when printed. 10.
S9000_QSG.book Page 16 Friday, November 2, 2001 12:54 PM Advanced Print Features Changing the Page Setup You can change how the image is printed without affecting the original image file. To change page setup in Windows: 1. From an application File menu, click Print. 2. With Canon S9000 as the selected printer, click Properties. 3. Click the Page Setup tab. From this tab, you can change the following options: Page Size The default is the page size set in the original document, but you can change it.
S9000_QSG.book Page 17 Friday, November 2, 2001 12:54 PM Advanced Print Features Poster Printing Print an oversized image on multiple pages that can then be manually joined together. Click Specify to set the image divisions (how many tiles the image will break up into). Banner Printing Print banners on special banner paper. Borderless Printing Prints the image to the edge of the media without a white border.
S9000_QSG.book Page 18 Friday, November 2, 2001 12:54 PM Advanced Print Features To change page layout and print order in Mac OS: 1. Make sure that S9000 is the selected printer. (Click the Apple icon, then Chooser, then S9000). 2. From an application File menu, click Print. 3. Click Options. You can enter or change the following: • To print in reverse order, select the Print in Reverse Order check box.
S9000_QSG.book Page 19 Friday, November 2, 2001 12:54 PM Advanced Print Features 3. Make the desired printer driver setting changes on the various tabs. 4. Without exiting the Properties window, click the Profiles tab. 5. Click Add to Profiles, then type a name for your settings in the Name field. You can also select an icon for this profile. 6. Type a description of your settings, then click OK. To retrieve a saved setting profile in Windows: 1. From an application File menu, click Print. 2.
S9000_QSG.book Page 20 Friday, November 2, 2001 12:54 PM Advanced Print Features To retrieve driver settings in Mac OS: 1. From an application File menu, click Print. 2. Click Apply, then select the name of your saved settings. 3. Click Defaults, then OK. 4. Click Import, then click Close.
S9000_QSG.book Page 21 Friday, November 2, 2001 12:54 PM Chapter 3: Printing Maintenance Monitoring Ink Levels The print driver allows you to monitor the level of ink in each ink tank. To check ink levels in Windows: 1. With the printer on, click Start, then Settings, then Printers. For Windows XP, click Start, then Control Panel, then Printers and Other Hardware, then Printers and Faxes. 2. Right-click the Canon S9000 icon, then click Properties. 3.
S9000_QSG.book Page 22 Friday, November 2, 2001 12:54 PM Printing Maintenance 1. Click Chooser on the Apple menu. 2. Ensure the S9000 is the selected printer. 3. Set Backgrounding to On, then close the Chooser. 4. After starting a print job, click the Application menu in the upper right corner of the screen, then click BJ PrintMonitor. The BJ Print Monitor will open. This dialog box displays the ink levels. Replacing Ink Tanks To replace an empty ink tank: 1. With the printer on, open the front cover.
S9000_QSG.book Page 23 Friday, November 2, 2001 12:54 PM Printing Maintenance Aligning the Printhead Part of the setup procedure for a new S9000 photo printer includes aligning the printhead. Occasionally, you may need to realign it, as determined by the results of a nozzle check pattern (see “Printing a Nozzle Check Pattern” on page 24.) To align the printhead in Windows: 1. Make sure the printer is on and paper is loaded. 2. Click Start, then Settings, then Printers.
S9000_QSG.book Page 24 Friday, November 2, 2001 12:54 PM Printing Maintenance To align the printhead in Mac OS: 1. Make sure the printer is on and paper is loaded. 2. From an application File menu, click Page Setup. 3. Click Utilities. 4. Click the down-arrow to select Test Print. 5. Click Print Head Alignment. 6. Follow the on-screen instructions to print an alignment pattern. 7.
S9000_QSG.book Page 25 Friday, November 2, 2001 12:54 PM Printing Maintenance To print a nozzle check pattern in Windows: 1. Make sure the printer is on and paper is loaded. 2. Click Start, then Settings, then Printers. For Windows XP, click Start, then Control Panel, then Printers and Other Hardware, then Printers and Faxes. The Maintenance tab may vary for Windows 2000 and Windows XP. 3. Right-click the Canon S9000 printer icon, then click Properties. 4.
S9000_QSG.book Page 26 Friday, November 2, 2001 12:54 PM Printing Maintenance 7. Examine the printed nozzle check pattern to verify that the ink is consistent on the printout. If indicated by the printout, clean the printhead (see “Cleaning the Printhead” on page 26), or realign it (see “Aligning the Printhead” on page 23). Cleaning the Printhead If your printed output or nozzle check pattern appears faded, streaked or scratchy, the printhead may need to be cleaned or aligned.
S9000_QSG.book Page 27 Friday, November 2, 2001 12:54 PM Printing Maintenance 3. Click Utilities. The Canon S9000 Printer Utility dialog box will appear. 4. Click the Cleaning button. 5. Click OK. The printer will clean the printhead. 6. When done, click Close. 7. After the cleaning, print a nozzle check pattern to check the results. See “Printing a Nozzle Check Pattern” on page 24. 8. If there is no change after cleaning, check the amount of ink remaining. If an ink tank is empty, replace it.
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S9000_QSG.book Page 29 Friday, November 2, 2001 12:54 PM Chapter 4: Using Your Photo Applications Several photo applications come with your Canon S9000 that make it easy to organize, view, manipulate and print color photographs. • A browser (ZoomBrowser EX for Windows and ImageBrowser for Mac OS) provides easy viewing of photos and other images stored on your computer.
S9000_QSG.book Page 30 Friday, November 2, 2001 12:54 PM Using Your Photo Applications 3. From the installation main menu, click Application. The photo application software options panel will appear. 4. Make sure all the installation options are selected, then click Install. 5. Follow the on-screen instructions. 6. When the Terminate Installation dialog box appears, click OK. 7. Restart your computer. The utilities will not be fully functional until your computer has been restarted.
S9000_QSG.book Page 31 Friday, November 2, 2001 12:54 PM Using Your Photo Applications To open ZoomBrowser EX in Windows: 1. Make sure the images you want to view are on your hard drive or other accessible media. 2. Double-click the Canon ZoomBrowser EX icon on the desktop, or click Start, then Programs, then Canon Utilities, then ZoomBrowser EX, then ZoomBrowser. 3. From this window, you can: Navigate through available files from the panel on the left.
S9000_QSG.book Page 32 Friday, November 2, 2001 12:54 PM Using Your Photo Applications Using PhotoRecord for Windows PhotoRecord is a software application that lets you create fun and unique photo albums with the click of your mouse. You can import your photos or graphics from your hard disk, digital camera or scanner, then, using the “drag and drop” feature, you can arrange your album layout. You can rotate your pictures, add captions, change page backgrounds or add a frame around each picture.
S9000_QSG.book Page 33 Friday, November 2, 2001 12:54 PM Using Your Photo Applications 2. Click Start, then Programs, then Canon Utilities. Click PhotoStitch 3.1 from the Utilities menu, then click PhotoStitch from the final menu. The PhotoStitch Launcher will appear. 3. From this window, click the PhotoStitch 3.1 Merge Images icon. The main window will appear. 4. Follow the on-screen instructions to open files, and to arrange, stitch, rotate, enlarge or reduce your images. 5.
S9000_QSG.book Page 34 Friday, November 2, 2001 12:54 PM Using Your Photo Applications Printing on Canon Photo Paper Pro for Borderless Printing 4" x 6" Included with your S9000 is the Canon Photo Paper Pro for Borderless Printing 4" x 6" media. This paper is designed to let you print images that cover the entire surface of the card without a white border. This media is intended for use with PhotoRecord for Windows, version 1.2 or later, or ImageBrowser for Mac OS, version 1.4 or later.
S9000_QSG.book Page 35 Friday, November 2, 2001 12:54 PM Using Your Photo Applications 6. Specify Media Type, Paper Size and Orientation. The Preview area will show the print image in relation to the paper. 7. Click Set Page Margins to widen or narrow the printing area, then click OK, then Next. 8. Specify the number of photo tiles you want to place in a single page. Select 1 (1 row) when printing a photo with no margins.
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S9000_QSG.book Page 37 Friday, November 2, 2001 12:54 PM Chapter 5: Troubleshooting Tips for Troubleshooting Troubleshooting usually falls into one of the following categories: Installation The printer driver will not install properly. Printer Hardware The printer is not working or not working as expected. Printed Output The printed output is not coming out as expected. Error Message You are getting an error message from the software (displayed on the screen) or the printer (indicated by a flashing lamp).
S9000_QSG.book Page 38 Friday, November 2, 2001 12:54 PM Troubleshooting Troubleshooting Installation Problem Cannot install the printer driver Possible Cause Try This Procedure not followed correctly See “Installing the Printer Driver” on page 47. Previous or same printer driver version already installed Always uninstall the previous version of the printer driver before installing the new version. See “Uninstalling the Printer Driver” on page 49.
S9000_QSG.book Page 39 Friday, November 2, 2001 12:54 PM Troubleshooting Problem Possible Cause Try This Cannot install the printer driver (continued) Computer cannot detect a printer port Verify that the USB cable is connected to both your printer and directly to your computer, bypassing any USB hubs, and that the connection is secure. Verify that the printer is turned on and the POWER lamp is a steady (non-flashing) green.
S9000_QSG.book Page 40 Friday, November 2, 2001 12:54 PM Troubleshooting Problem Printer is not responding Possible Cause Try This Power cord not securely connected Verify that the power cord is securely connected to the printer and plugged into a working outlet. Printer is not turned on, or is not ready Verify that the POWER lamp is on and glowing a steady green. If the lamp is off, press the POWER button.
S9000_QSG.book Page 41 Friday, November 2, 2001 12:54 PM Troubleshooting Problem Printer tried to print but no ink on paper (continued) Possible Cause Try This Printhead clogged Verify that the printhead is working properly. If necessary, perform 3 to 4 printhead cleanings, then try printing again. See “Cleaning the Printhead” on page 26. Printhead may need to be replaced Verify that the printhead is working properly.
S9000_QSG.book Page 42 Friday, November 2, 2001 12:54 PM Troubleshooting Problem Printed output is faded or unclear Meaningless characters printed 42 Possible Cause Try This Improper paper weight used Ensure that the paper weight is no less that 17 lb. and no more than 28 lb. (65 lb. for specialty media). Paper thickness lever incorrectly set Set the paper thickness lever to the correct side, depending on the media type.
S9000_QSG.book Page 43 Friday, November 2, 2001 12:54 PM Troubleshooting Handling Error Messages Problem Printer does not print Possible Cause Try This When a printer error occurs, the POWER/ERROR lamp flashes orange between green flashes. Count the number of orange flashes to determine and resolve the problem: Alternately flashes green and orange (service error) 1. Remove the paper from the printer, switch the printer off, then unplug it.
S9000_QSG.book Page 44 Friday, November 2, 2001 12:54 PM Troubleshooting Problem Low ink alert displays in the BJ Status Monitor Possible Cause One or more of the ink tanks is low Try This After the alert displays, you can continue printing for a short time, but have a replacement ready to install. Windows The low ink alert displays in the BJ Status Monitor. Mac OS The low ink alert displays in a status dialog before a print job starts.
S9000_QSG.book Page 45 Friday, November 2, 2001 12:54 PM Troubleshooting Customer Care Center Canon offers a full range of customer technical support* options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions: www.canontechsupport.
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S9000_QSG.book Page 47 Friday, November 2, 2001 12:54 PM Appendix Installing the Printer Driver If you are re-installing the printer driver, first follow the uninstall procedures on page 49 to remove the existing printer driver before you re-install. To install the printer driver in Windows: For Windows 2000 or Windows XP, be sure to log on to the system as a member of the Administrator group. 1. Turn both the printer and computer off. 2.
S9000_QSG.book Page 48 Friday, November 2, 2001 12:54 PM Appendix If your computer cannot detect a printer port, see the tip, “Computer cannot detect a printer port” on page 39. 7. When the Terminate Installation window appears, click OK. 8. Register your product by following the on-screen instructions. 9. Proceed to install the Application by following the on-screen instructions. If you do not wish to at this time, click Exit. 10. If you are prompted to restart your computer, click Yes. 11.
S9000_QSG.book Page 49 Friday, November 2, 2001 12:54 PM Appendix Uninstalling the Printer Driver To uninstall the printer driver in Windows: 1. Click Start, Programs, then Canon S9000. For Windows XP, click Start, then click All Programs, then click Canon S9000. 2. Click Uninstall. 3. Click Yes to confirm that you want to uninstall the printer driver. 4. Restart your computer. To uninstall the printer driver in Mac OS: 1.
S9000_QSG.book Page 50 Friday, November 2, 2001 12:54 PM Appendix Safety Information Warnings and Cautions This guide uses the following icons to indicate situations that could cause damage or injury: Always follow the instructions provided in Warnings to prevent potential or serious personal injury or death as a result of careless operation of the equipment.
S9000_QSG.book Page 51 Friday, November 2, 2001 12:54 PM Appendix • Always grasp the plug when you unplug the power cord. Pulling on the power cord could damage the cord and cause a fire or electric shock. Never use an extension cord. To avoid a fire or electric shock, always plug the power cord directly into the power outlet. Never use a power supply voltage other than that supplied in the country where you purchased the printer. Using incorrect voltage could cause a fire or electric shock.
S9000_QSG.book Page 52 Friday, November 2, 2001 12:54 PM Appendix Regulatory Information Color Printer Model: K10210 (S9000) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
S9000_QSG.book Page 53 Friday, November 2, 2001 12:54 PM Appendix Printing method: Printing resolution: Print speed Print direction: Print width: Interface (USB): Interface connector (USB): Recommended printer cable (USB): Material: Type: Length: Connectors: Acoustic noise level: Operating environment: Storage environment: Power supply: Power consumption: Dimensions: Weight: Feed method: Sheet feeder capacity, maximum: Plain paper (17 lb.
S9000_QSG.book Page 54 Friday, November 2, 2001 12:54 PM Appendix Photo Paper Pro (4" X 6") T-Shirt Transfers Ordinary print media: Graphic image printing: Printhead: Ink Tanks: Black ink tank capacity: Ink tank capacities: Resident print control mode: Receiver buffer: 20 sheets 1 sheet Weight: 17–28 lb. (for non-Canon brand media) Regular size: Letter, Legal, standard #10 and European DL envelopes, ledger (11" x 17"), A3+ (13" x 19") Custom size: 3.54" to 13.0" (W) x 4.
S9000_QSG.book Page 55 Friday, November 2, 2001 12:54 PM Appendix (a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon’s instruction manual, or service performed by other than a Canon repair facility or an ASF.
S9000_QSG.book Page 56 Friday, November 2, 2001 12:54 PM Appendix the product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will be charged to you at such costs as each ASF may generally establish from time to time. InstantExchange† InstantExchange is a warranty program that expedites, usually by the next business day,†† the exchange of a defective product with a refurbished product.
S9000_QSG.book Page 57 Friday, November 2, 2001 12:54 PM Index A F adjusting brightness................................................. 14 color balance ............................................. 14 color saturation.......................................... 14 paper thickness lever .....................................6 print quality ............................................... 10 advanced print features ....................................9 aligning the printhead .................................
S9000_QSG.book Page 58 Friday, November 2, 2001 12:54 PM Index N problems, what to do to fix .............................. 37 nozzle check pattern, printing ......................... 24 Q P quality of printing ............................................ 9 page setup ................................................... 16 paper how many sheets can be used in auto feeder ..... 5 loading ....................................................... 6 paper jams, avoiding......................................
