User manual
23
Storing Prints
Avoid storing prints in the following places.
Places with high temperatures (40°C/104°F or higher).
Places with high humidity or dusty areas.
Places subject to direct sunlight.
Please avoid the following actions as they may result in color change, color fading or color bleeding.
Sticking any type of adhesive tape on a print surface.
Allowing print surfaces to come into contact with vinyl or plastic.
Applying alcohol or other volatile solvents to a print surface.
Leaving print surfaces tightly pressed against other surfaces or objects for prolonged periods.
If you wish to mount prints in an album, select an album with photo covers made of nylon, polypropylene
or cellophane.
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Color may change over time depending on the conditions of storage. Canon assumes no liability for color
changes.
Carrying the Printer
Remove the paper and ink cassettes and close the covers.
Carry the printer wrapped in a soft cloth to avoid scratching it.
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If dirt or foreign objects enter the printer, print quality may deteriorate.
Storing the Printer and Prints
Storing the Printer
Detach the power cord of the compact power adapter from the power outlet.
Remove the compact power adapter and paper cassette from the printer, store the printer flat so
that dust does not enter.
Store the accessories as follows.
Paper cassette: Keep the remaining paper left inside the cassette and close the outer lid.
Ink cassette: Keep the ink cassette in the printer. Otherwise, store it in a bag to avoid dust.
Compact power adapter: Wait until the compact power adapter has cooled down to normal
temperature before storing after usage.
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Troubleshooting
Consult this section when the printer does not function as expected or an error occurred.
You Think There is a Problem
If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer
support center.
Printer and Power Source
Power will not turn on
Has the plug come out of the power outlet? (p. 6)•
Is the connector of the compact power adapter securely connected to the printer’s DC IN terminal?
(p. 6)
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Did you try pressing for a long time? (p. 8)•
Printing Problems
Cannot Print
Is the printer power turned on? (p. 8)•
Is the ink cassette empty?
Replace the ink cassette.
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Are you using the correct combination of paper, paper cassette and ink cassette? (p. 6)•
Is the printer connected to more than one device at once?
Do not connect simultaneously to a camera, memory card or computer.
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Is there paper in the paper cassette? Is the paper cassette inserted all the way in?•
Is the ink cassette inserted all the way in?•
Is the ink sheet slack? (p. 5)•
Are you using the specified paper?•
Were the perforated portions of the paper folded over or separated before printing?•
Has the printer overheated?
The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait
until the temperature drops and the printer resumes. If the printer is connected to a computer when this
happens, a message will appear on the computer display. Do not cancel the print. Wait until printing
resumes.
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Printing from Memory Cards
Is the memory card inserted all the way into the slot with the label facing upward? (p. 8)
Do the image files conform to the Design rule for Camera File system?
Have you inserted the memory card directly into the card slot without first inserting the card into the
adapter? (p. 7)
Some memory cards require a specific adapter.
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