REVISION 0 SmartBase MPC600F H12-2194 230V ENG SmartBase MPC600F SmartBase MPC600F H12-2195 230V GER H12-2197 230V FRN SmartBase MPC400 H12-2204 230V EC NOV. 2001 COPYRIGHT © 2001 CANON INC. HY8-10AT-000 CANON SmartBase MPC600F/MPC400 NOV.
Application This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality. Corrections This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
I. MEANING OF MARKS The marks used in this manual have the following meanings. Mark Meaning States a precaution to be taken to prevent danger to personnel, damage to the product, or damage to electronic components by discharge of static electricity. for example. States a precaution to be taken to prevent damage to electronic components by electrostatic discharge. If the following mark is used, following the directions given. Informs you of fire-related cautions.
II. ABOUT THIS MANUAL This manual is divided into five parts, and contains information required for servicing the product. Each of the above parts is further divided into the following four chapters: Chapter 1: General Description This part explains product specifications and the how to service the unit safely. It is very important, so please read it. Chapter 2: Technical Reference This part explains the technical theory the product.
III.
IV. TABLE OF CONTENTS Page Chapter 1: General Description 1- 1 1. FEATURES 1- 1 1.1 Overview 1- 2 2. SPECIFICATIONS 1- 2 2.1 General Specification 1- 2 2.2 Communication Specification (SmartBase MPC600F only) 1- 3 2.3 Color Communication Specification (SmartBase MPC600F only) 1- 4 2.4 Scanner Specification 1- 6 2.5 Printer Specification 1- 9 2.6 Copy Specification 1 -10 2.7 Function 1 -12 3. OVERVIEW 1 -12 3.1 External View 1 -13 3.2 Operation Panel 1 -16 3.
Chapter 3: Assembly and Disassembly 3- 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY 3- 1 1.1 Safety Cautions 3- 2 1.2 General Cautions 3- 3 1.3 Product-Inherent Cautions 3- 3 1.4 Action in the Event of Abnormality (All Clear) 3- 4 1.5 Removal of red screws prohibited 3- 4 1.6 Transporting the machine 3- 5 2. DISASSEMBLY/ASSEMBLY 3- 5 2.1 Parts Layout 3- 8 2.2 Disassembly Work-Flow 3- 9 2.3 Disassembly Procedure Chapter 4: Maintenance and Service 4- 1 1.
4 -28 4.4.1 Initial identification of problems 4 -29 4.4.2 Procedures for processing communication problems 4 -31 5. SERVICE SWITCHES 4 -31 5.1 Hardware Switches 4 -32 5.2 Service Data Setting 4 -32 5.2.1 Service data overview 4 -33 5.2.2 Service data registration/setting method 4 -34 5.2.3 Service data setting 4 -41 5.2.4 Explanation of service data 4 -42 5.2.5 New SSSWs/parameters added to this model 4 -56 4 -56 4 -56 4 -57 6. TEST FUNCTIONS 6.1 User Test Print Functions 6.1.
Chapter 1 General Description
SmartBase MPC600F/MPC400 Chapter 1: General Description 1. FEATURES 1.1 Overview This product is a G3 transreceiving facsimile based on the ITU-T recommendations. It can be used in telephone networks. Picture Quality Color Printer High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum 2400dpi × 1200dpi resolution. Various kinds of media can be printed with the high speed of a maximum 17 pages per minute.
SmartBase MPC600F/MPC400 Chapter 1: General Description 2. SPECIFICATIONS 2.1 General Specification Type Body colour Power source Power consumption Usage environment. Operating noise Dimensions (W × D × H) Weight Desktop Cool White 180 ~ 264V AC, 48 ~ 62 Hz Standby 5.8 W (SmartBase MPC400) 8.0 W (SmartBase MPC600F) Max. 41.8 W 50.0° F ~ 90.5° F (10° C ~ 32.
SmartBase MPC600F/MPC400 Chapter 1: General Description Error correction ITU-T T30 (ECM) Time required for transmission protocol Protocol Mode G3 standard V.8/V.34 Pre-message Protocol *1 approx.12 sec. approx.9 sec. Post-message Protocol *2 (between pages) approx.4 sec. approx.1 sec. Post-message *3 (after pages) approx.3.5 sec. approx.1 sec. *1 Time from when other facsimile is connected to the line until image transmission begins.
SmartBase MPC600F/MPC400 Chapter 1: General Description 2.4 Scanner Specification Type ADF capacity Effective scanning width Scanning method Scanning resolution Scanning speed Mode Text Gray scale Full color Memory Scanning Book Sheet (SmartBase MPC600F only) Max. 30 sheets (A4/Letter/Legal) Letter/Legal 8.42" (214 mm) A4 8.19" (208 mm) Contact Image sensor scanning method 600 × 1200 dpi Scanning speed 5.3 second/page 5.3 second/page 15.
SmartBase MPC600F/MPC400 Chapter 1: General Description Scanning range Sheet dimensions (W × L) SmartBase MPC600F ADF Maximum ADF Minimum Document glass SmartBase MPC400 Document glass Thickness ADF Document glass MAX. 0.16" (MAX. 4.0 mm) 8.50" × 39.3" (216 mm × 1000 mm) 4.13" × 5.83" (105 mm × 148 mm) 8.50" × 11.7" (216 mm × 297 mm) 8.50" × 14.0" (216 mm × 356 mm) 0.002" ~ 0.005" (0.06 mm ~ 0.13 mm) 50~90 g/m2 0.79" (20 mm) MAX. 0.16" (MAX. 4.0 mm) COLOR FAX: MAX. 0.24"** (MAX. 6.0 mm) MAX. 0.
SmartBase MPC600F/MPC400 Chapter 1: General Description 2.
SmartBase MPC600F/MPC400 Chapter 1: General Description Printing range (Black & White FAX) Paper dimensions (W × L) Letter Legal A4 8.50" × 10.98" (216 mm × 279 mm) 8.50" × 14.02" (216 mm × 356 mm) 8.27" × 11.69" (210 mm × 297 mm) Paper leading edge 2 1 3 PRINTING DROP OUT RANGE 4 PRINTING RANGE 5 Paper trailing edge Figure 1-2 Printing Range Item 1 Effective printing width A4 8.00" (203.2 mm) 2 Left margin 0.13"±0.06" (3.4±1.5 mm) 3 Right margin 0.13"±0.06" (3.4±1.5 mm) 4 Top margin 0.12"±0.
SmartBase MPC600F/MPC400 Chapter 1: General Description Printing range (Color FAX & Printer mode) Plain paper and Special media (Color FAX & Printer mode) W L = Min. 7.17 10.12 inch(182 257 mm) Max. 8.5 14.0 inch(216 356 mm) W Feed direction c d a a = (Plain paper , etc.) 0.12 inch/3.0 mm e e = 1.10 inch/28.0 mm b = 0.20 inch 5 mm L d = (B5/A5/A4) 0.13 inch/3.4 mm c = (B5/A5/A4) 0.13 inch/3.4 mm f = 1.04 inch/26.
SmartBase MPC600F/MPC400 Chapter 1: General Description c Banner paper a 1 2 3 4 5 6 b Max.6 folds (To be cut at the edge of the 7th fold) a=0.13 inch / 3.4 mm b=0.13 inch / 3.4 mm c=1.26 inch / 32 mm Figure 1-4 Printing Range (2) 2.
SmartBase MPC600F/MPC400 Chapter 1: General Description 2.7 Function Dialling Manual dialling Auto dialing Group dial Redial Transmission Broadcast transmission Numeric button Max. 120 digits One-touch:9, Coded speed:100, Numeric button:1 Max. 110 locations Numeric button redial function (Max. 120 digits) Max. 110 locations (One-touch:9, Coded speed:100, Numeric button:1) Delayed transmission Yes (PC Assisted) Max.
SmartBase MPC600F/MPC400 Chapter 1: General Description Others Closed network None Direct mail prevention None Memory box None Memory backup Backup contents Dial registration data, User data, Service data, Time Backup IC 256 kbit SRAM for control Backup device Lithium battery 3.0V DC/220 mAh Battery life Approx. 5 years Image data backup None Image Memory Approx. 4.
SmartBase MPC600F/MPC400 Chapter 1: General Description 3. OVERVIEW 3.1 External View Front View ADF (AUTOMATIC DOCUMENT FEEDER)* Holds documents for copying, scanning, and sending faxes, and feeds them automatically into the machine. FEEDER COVER* DOCUMENT GUIDES* Adjust to the width of the document. MULTI-PURPOSE TRAY and TRAY COVER Hold plain paper and other print media. DOCUMENT OUTPUT SLOT* Documents come out here. PLATEN GLASS COVER Open to place a document on the platen glass.
SmartBase MPC600F/MPC400 Chapter 1: General Description 3.2 Operation Panel Operation Panel This section describes buttons used when making copies and scanning. MPC600F Model → Fax Guide* Copy In Use/ Memory ON/OFF Alarm Resume Fax Colour /B&W Enlarge/ Reduce ABC 1 Paper Select Menu Contrast 2 4 PQRS Image Quality DEF JKL GHI OK Scan → Fax Guide* 3 5 TUV 7 01 02 03 04 Redial/Pause MNO 05 6 Coded Dial WXYZ 8 06 07 D.T.
SmartBase MPC600F/MPC400 Chapter 1: General Description 01 02 03 04 Redial/Pause 05 Coded Dial 06 07 D.T. Polling 08 R 09 Hook Hook Button Engages or disengages the telephone line. Coded Dial Button Press this button and a two-digit code to dial a pre-registered fax/ telephone number or group. R Button Dials the outside line access number when the machine is connected through a switchboard (PBX). Polling Button Polls another fax machine. D.T.
SmartBase MPC600F/MPC400 Chapter 1: General Description Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want: Uppercase Letter Mode (:A) Lowercase Letter Mode (:a) Number Mode (:1) • If you pause for more than two minutes between entering data, the machine will automatically return to standby mode.
SmartBase MPC600F/MPC400 Chapter 1: General Description 3.3 Consumables 3.3.1 BJ cartridge and ink cartridge Ink Tanks • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon Ink Tanks described in this guide. NOTE There are four Ink Tanks: Black, cyan, magenta, and yellow.
SmartBase MPC600F/MPC400 Chapter 1: General Description 3.3.2 Print media Description of print media ■ Plain Paper The machine supports A5-, A4-, B5-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your machine does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing.
SmartBase MPC600F/MPC400 Chapter 1: General Description ■ Photo Paper Pro PR-101/ PC-101S Photo Paper Pro PR-101 is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. Photo Paper Pro PC-101S is made of the same material as Photo Paper Pro PR-101. This photo-size paper is intended for printing images that cover the entire surface of the card, without a white border.
Chapter 2 Technical Reference
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 1. COMPONENT LAYOUT 1.1 Parts Layout The parts layout of this machine consists of the scanning assembly, printing assembly and printer.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference The electrical parts are laid out as follows. • SCNT board ............................................................... controls the entire facsimile machine • PCNT board ............................................................... controls the printer function • NCU board (SmartBase MPC600F only) .................. controls the telephone line • Modem board (SmartBase MPC600F only) ..............
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference • 9 sensors ............................................................... detect unit and assembly statuses Document edge sensor (SmartBase MPC600F only): Detects the trailing edge of the document. Document sensor (SmartBase MPC600F only): Detects whether or not a document is set. Pickup sensor: Detects the state of pick up roller. Paper feed encoder film: Cover sensor: Detects the state of paper feed roller. Detects the state of Flatbed unit.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 2. SCANNER MECHANISM The scanner section scans documents that are to be sent or copied.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference Names and function of parts 1. Paper Guide (SmartBase MPC600F only) When properly adjusted to the width of the documents, the guide will hold documents in the horizontal direction to prevent them from skewing when fed. 2. Document feed motor (SmartBase MPC600F only) This motor drives all the rollers in the scanner sections. 3.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3. PRINTER SECTION The printer section mechanism in this model is taken from the S600 BJ printer. Some illustrations are used in common with S600. NOTE 3.1 Overview of the Printer's Mechanical Parts The printer's mechanical parts consist of the BJ cartridge, carriage, purge section, and paper feed section. Each part is explained below.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.1.1 Carriage The carriage holds one BJ cartridge in place. The carriage belt driven by the carriage motor (DC motor) moves the carriage horizontally back and forth across the paper. Regarding the carriage's position control, the initial position is detected when the carriage goes against the right wall which is the home position. After that, the carriage position is detected by reading the pulse from the encoder film.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.2 Paper Feed Section 3.2.1 Paper feed components The paper feed components include an ASF incorporating a friction separation system which uses a separation pad. Compared to previous ASF systems, it has a very strong paper feed force. It consists of the following parts: Paper feed roller and separation pad, pressure roller and return corner, pressure plate, motor, and sensor.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.2.2 Friction separation system The friction separation system's paper separation method is explained below. 1. When the paper feed roller turns, the top sheet of the paper stack is taken to the nip where the pressure roller contacts the paper feed roller. 2. When the top edge of the paper reaches the nip, the paper pushes down the pad by the amount of the paper's thickness.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.3 About the Ink Sensor Consisting of an LED and photo sensor, the ink sensor uses optical means to detect whether there is ink in the ink tank. At the bottom of the ink tank is an indentation that works like a prism. When there is ink in the ink tank, the refractive index of the ink and the prism's resin material is about the same. Therefore, the reflected amount of light is small.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference NOTE Not Correctly Detecting the Absence of Ink The mechanisms of the product are designed in such a way that the following operations can at times prevent the correct detection of the absence of ink, not printing received images and, as a result, generating a blank output. • While ink is present, the flatbed ass'y is opened, the ink tank is removed, and the flatbed ass'y is closed without putting back the ink tank.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.4 Purge Section 3.4.1 Purge section functions In order to maintain good printing quality, the purge section maintains the BJ cartridge's nozzles. The purge section's functions consist of capping and cleaning. a) Capping The purge unit's cap is pressed against the print head's face to protect the nozzles from dust, etc., and to prevent the nozzles from drying out.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.4.2 Purge section components Cleaner Wiper Cap Purge Motor Figure 2-8 Purge Section Components a) Purge driving motor The purge motor drives the wiper, carriage lock, and pump. It is a constant-voltage motor operating with a 1-2 phase drive. b) Wiper The wiper consists of a wiper and wiper cleaner. The wiping operation is executed while the carriage is fixed at the purge section. It wipes the print head's nozzle array in a vertical motion.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference Rotation Direction for Wire/Capping Rotation Direction for Ink Suction To Waste-Ink Absorber Valve Open Valve Closed Rotating Roller (inside) Black Ink Tube Color Ink Tube Figure 2-9 Pump Operation d) Pump This is a tube pump system consisting of two ink tubes (one for black and one for color) pressurized by a rotating roller. A negative pressure is thereby created to suck the ink.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 3.5 Ink Suction Amount in the Cleaning Mode The printer has five cleaning modes (A to G). Cleaning is executed for maximum effectiveness and efficiency. The cleaning operation is selected depending on the respective condition. The ink suction operation differs depending on the condition at three occasions: Operation by the user, cover open/ closing, and before printing starts.
SmartBase MPC600F/MPC400 Chapter 2: Technical Reference 4. NEW FUNCTION There is no new function is this model.
Chapter 3 Assembly and Disassembly
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY 1.1 Safety Cautions Electrical shock In order to prevent any risk of electrical shock, always be sure to check that the power cord and modular jack have been removed. Also, remove all cables connecting to the computer. When conducting service that requires the main unit to be powered on, be sure to wear some kind of earthing, such as a wrist strap, etc.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 1.2 General Cautions Damage due to electrostatic discharge This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custom chips and other electronic components that are vulnerable to damage by electrostatic discharge. Be careful to avoid any damage from electrostatic discharge when conducting service that requires disassembly.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 1.3 Product-Inherent Cautions Prevention of ink-soiling Be careful when handling the BJ ink cartridge nozzle, the ink pad, head cap, head wiper and waste ink pad. Residual ink may soil the main unit, working surfaces, your hands and clothes, etc. The ink is watersoluble, but because it contains pigments, it will not wash out of clothes.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 1.5 Removal of red screws prohibited Since adjustment of the following red screws is very difficult in the field, they must not be loosened or removed. (a) The two paper spacing red screws (one on the right and left). (b) The two screws securing the paper feed motor. a b a Figure 3-2 Do not Remove the Red Screws 1.6 Transporting the machine The procedure for transporting the machine after completing repairs is described below.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 2. DISASSEMBLY/ASSEMBLY 2.1 Parts Layout The parts layout of this machine consists of the scanning assembly, printing assembly and printer.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly The electrical parts are laid out as follows. • SCNT board ............................................................... controls the entire facsimile machine • PCNT board ............................................................... controls the printer function • NCU board (SmartBase MPC600F only) .................. controls the telephone line • Modem board (SmartBase MPC600F only) ..............
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly • 9 sensors ............................................................... detect unit and assembly statuses Document edge sensor (SmartBase MPC600F only): Detects the trailing edge of the document. Document sensor (SmartBase MPC600F only): Detects whether or not a document is set. Pickup sensor: Detects the state of pick up roller. Paper feed encoder film: Cover sensor: Detects the state of paper feed roller.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 2.2 Disassembly Work-Flow The work-flow for the disassembly of the main units is as follows. In order to replace parts, you need to confirm which parts have to be removed. Numbers in parenthese indicate the disassembly number.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly 2.3 Disassembly Procedure Disassembly 1. Pressure plate, Rear cover (1) Lift the pressure plate to remove. (2) Remove the 5 screws (a), and detach the rear cover.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 2. SCNT board, Power supply unit (1) Perform Disassembly 1 to remove the rear cover. (2) Remove the 3 screws (a), and detach the grounding wire. (3) Disconnect all cables from the SCNT board. (4) Remove the 3 screws (b), and detach the SCNT holder. (5) Remove the power supply cover. (6) Disconnect the connector (c) from the SCNT board. (7) Remove the 5 screws (d), and detach the SCNT board from the SCNT holder.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Caution When Replacing SCNT Board To replace the SCNT board, perform the following: NOTE a) Caution before replacing You will need to execute 'all clear' at the end of replacement. As necessary, print out the following data: a-1) Image Data in Image Memory The image data stored in image memory will be lost when the power is turned off. Before turning off the power, check to make sure that all images have been printed out.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 3. Flatbed ass’y (1) Perform Disassembly 1. (2) Remove the screw (a), and detach the grounding wire. (3) Remove the cable (b), and free the cable from the core. (4) Remove the cable (c). (5) Remove the joint shaft. Be sure to free the claw (d) while doing so. (6) Remove the left/right torsion bar. (7) Remove the flatbed ass’y. Disassembly 4. Operation panel unit (1) Push the button, and open the flatbed ass’y.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 5. Middle cover ass’y (1) Perform Disassembly 3. (2) Remove the 2 cables (a). (3) Remove the screw (b), and detach the grounding wire. (4) Remove the 4 screws (c), and detach the middle cover ass’y.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 6. Print & ASF ass’y (1) Perform Disassembly 5, and detach the middle cover ass’y. (2) Remove the screw (a), and detach the grounding wire. (3) Remove the 2 cables (b). (4) Remove the 3 screws (c), and detach the Print & ASF ass’y. (5) Remove the 2 ink absorbers.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 7. Contact sensor (1) Perform Disassembly 3 to remove the flatbed ass’y. (2) Remove the 2 screws (a). (3) Free the claw (b), and detach the scanner cover. At this time, take care not to drop the document glass. (4) Remove 2 spring plates, and detach the document glass. (5) Remove the flat cable stopper (c). (6) Remove the contact sensor from the contact sensor holder. At this time, take care not to lose the spacer.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 8. Contact sensor drive motor (1) Perform Disassembly 7. (2) Remove the harness holder. (3) Remove the 2 screws (a), and detach the grounding plate. (4) Push the pulley toward the inside, and free the Contact sensor drive belt from the gear. (5) Remove the screw (b), and detach the Contact sensor drive motor together with the plate. (6) Remove the 2 screws (c), and detach the Contact sensor drive motor from the plate.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 9. PCNT board (1) Perform Disassembly 6 to remove the Print & ASF ass’y. (2) Remove the screw (a), and detach the PCNT cover. (3) Disconnect all cables from the PCNT board. (4) Remove the 3 screws (b), and detach the PCNT board. When replacing the PCNT board, check to make sure that the PCNT sheet is found. Otherwise, purchase a PCNT sheet (HC1-0165), and attach it before mounting the board to the machine.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly PCNT cover a b b Paper edge sensor Cable guide PCNT sheet c Pickup sensor d e ASF unit e Figure 3-15 Disassembly 9 and Disassembly 10 3-18
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 11. Purge unit (1) Perform Disassembly 6 to remove the Print & ASF ass’y. (2) Disconnect the cable (a) from the carriage motor. (3) Remove the screw (b), and detach the blade cleaner. (4) Remove the 2 screws (c), and detach the purge unit.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly NOTE Carriage lock release Normally, when a cartridge is installed on the carriage and the power is turned off, the printer moves the carriage to the capping position to lock it. When the power is turned on, the carriage lock is normally released. However, if the printer does not operate properly, you can release the carriage lock manually in one of two ways: a) On the back of the printer, push down the purge unit's locking pin.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 12. Carriage unit (1) Perform steps 1 and 2 of Disassembly 9. (2) Disconnect the 3 cables found between the PCNT board (J1, J2, J3) and the carriage unit. (3) By referring to the instructions on page 3-20, release the carriage lock. (4) Remove the 2 screws (a), and detach the carriage guide frame. (5) Remove the left/right shaft crip. (6) Remove the carriage shaft. (7) Remove the cable guide.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Installing and removing the carriage encoder film The carriage encoder film is fixed in place and held taut by the torsion spring. When you install or remove the carriage encoder film, you have to stretch the torsion spring. Be careful not to pull the torsion spring too much in the direction of the arrow. Otherwise, you will not be able to properly install the carriage encoder film the next time.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 13. Carriage motor, Timing sensor unit (1) Perform Disassembly 10 to remove the ASF unit. (2) Disconnect the cable from the carriage motor. (3) Remove the 2 screws (a), and detach the carriage motor. (4) Disconnect the cable (b) from the paper feed motor and the PCNT board. (5) Remove the screw (c), and detach the timing sensor unit. (6) Remove the 4 springs (d), and detach the pressure roller.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 14. Platen unit (1) Perform Disassembly 12. (2) Remove the 2 screws (a), and detach the platen unit. (3) Free the claw (b), and detach the spur holder assembly.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 15. Paper feed roller (1) Perform Disassembly 13 to remove the pressure roller. (2) Perform Disassembly 14. (3) Turn the left/right lever to detach the paper feed roller. Paper feed encoder film Paper feed roller Figure 3-23 Disassembly 15 Handling encoder film (1) Be careful not to get any grease on the encoder film (carriage encoder film and paper feed encoder film).
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 16. Replacing the ROM To replace the ROM, perform the following: a) Before Starting the Work At the end of replacement, you will have to execute 'all clear'. As necessary, print out the follwing data. a-1) Image Data Stored in Image memory The image data stored in image memory will be lost when the power is turned off. Before turning off the power, check to be sure that all images have been printed out.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 101. Rear cover, Modem board, NCU board, Modular board (1) Remove the 5 screws (a), and detach the rear cover. (2) Remove the 3 cables (b) from the SCNT board. (3) Remove the cable (c) from the NCU board. (4) Remove the 2 screws (d), and detach the NCU holder. (5) Remove the cable (e) from the NCU board. (6) Remove the 2 screws (f), and detach the modem board from the NCU holder. (7) Remove the 2 cables (g) from the NCU board.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 102. SCNT board, Power supply unit (1) Perform Disassembly 101. (2) Disconnect all the cables from the SCNT board. (3) Remove the 4 screws (a), and detach the 4 grounding wires. (4) Remove the 3 screws (b), and detach the SCNT holder. (5) Remove the power supply cover. (6) Remove the cable (c) from the SCNT board. (7) Remove the 5 screws (d), and detach the SCNT board from the SCNT holder.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 103. ADF ass’y (1) Remove the stop arm from the DF rear cover. (2) Remove screw (a) and detach the DF rear cover. (3) Remove three cables (b) from the ADF board. (4) Remove screw (c) and detach the grounding wire. (5) Remove screw (d) and detach the ADF board. (6) Lift the ADF ass'y to take it off from the main unit.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 104. Flatbed unit (1) Perform Disassembly 101. (2) Perform Disassembly 103. (3) Reference Disassembly 3 to the flatbed unit. Disassembly 105. Operation panel unit (1) Perform Disassembly 104. (2) Reference Disassembly 4 to the operation panel unit Disassembly 106. Middle cover unit (1) Perform Disassembly 104. (2) Reference Disassembly 5 to the middle cover. Disassembly 107. Printer unit (1) Perform Disassembly 106.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 110. DF cover, ADF board (1) Remove the stop arm from the DF rear cover. (2) Remove the screw (a), and detach the DF rear cover. (3) Remove the screw (b). (4) Free the 2 claws (c), and detach the DF front cover. (5) Disconnect the 3 connectors (d) from the ADF board. (6) Remove the screw (e), and detach the grounding wire. (7) Remove the screw (f), and detach the ADF board.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 111. Document feed motor (1) Perform Disassembly 110. (2) Remove the 3 screws (a), and detach the motor plate. (3) Remove the 2 screws (b), and detach the document feed motor.
SmartBase MPC600F/MPC400 Chapter 3: Assembly and Disassembly Disassembly 112. Separation unit (1) Perform Disassembly 110 to remove the DF cover. (2) Detach the 2 separation shaft guides from the shaft. (3) Remove the E-ring (a). (4) Remove the gear (b). (5) Remove the left/right busing (c). (6) Remove the separation unit. Disassembly 113. Separation guide (1) Perform Disassembly 112. (2) Remove the 2 screws (d), and detach the document guide lower cover. (3) Remove the lever. (4) Remove the spring (e).
Chapter 4 Maintenance and Service
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 1. MAINTENANCE LIST 1.1 Consumables Level User Consumable INK tank (BCI-3eBK/BCI-3eC /BCI-3eM/BCI-3eY) Service Technician None When When ink in the ink tank being used has run out. 1.2 Cleaning For the cleaning procedure, see 2. HOW TO CLEAN PARTS on page 4-4. Level User Service Technician Location Main unit outer covers When When dirty. Pickup/Separation roller When document pickup/separation performance deteriorates.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 1.3 Periodic Inspection None 1.4 Periodic Replacement Parts None 1.5 Adjustment Items The following adjustments must be made on this fax. For the adjustment procedure, see 3. ADJUSTMENT on page 4-6. Item CS LED lights-on duration adjustment Printhead position adjustment When When the SCNT board, or the lithium battery, or the contact sensor are replaced. Also, when the color or brightness of the copy image or transmission image is not normal.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 1.6 General Tools Tool Phillips screwdriver Flat bladed screwdriver Precision Phillips screwdriver Precision flat bladed screwdriver Tweezers Isopropyl alcohol (IPA) Pliers, needle nose Use Removing/inserting screws Removing/inserting screws Removing/inserting screws Removing plastic tabs Removing coil spring Cleaning the cleaning location Driving retaining ring 1.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 2. HOW TO CLEAN PARTS 2.1 Main Unit Outer Covers Wipe with a dry, soft cloth. 2.2 Pickup/Separation Roller (SmartBase MPC600F only) Open the ADF cover, and wipe with a dry, soft cloth. 2.3 Document U-Turn/Feed/Eject Roller (SmartBase MPC600F only) Open the ADF cover, and wipe with a dry, soft cloth. 2.4 Separation Guide (SmartBase MPC600F only) Open the ADF cover, and wipe with a dry, soft cloth. 2.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Document pickup roller Separation roller U-TURN roller Document eject roller Printer platen Separation guide White sheet Document feed roller Document guide sheet Document glass Figure 4-1 Cleaning Location 4-5
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 3. ADJUSTMENT 3.1 CS LED Lights-on Duration Adjustment a) Overview This adjustment is used to eliminate uneven scanning which can result from variations in light intensity between individual LED’s. Performing the adjustment will therefore have an effect on scanned and copied images. The adjustment value is registered in an SRAM IC which has lithium battery back-up and will not be lost even if power is turned off.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 3.2 When Adjustment of the Print Head Position is Required a) Overview When replacing the print heads, the point of ink ejection may be off, preventing clean characters, depending on the state in which BJ cartridge is installed. In order to eliminate this drift, it is necessary to adjust the head position after attaching the BJ cartridge.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-4 Print Stript Adjustment Pattern Be sure to set A4 or LTR-sized paper in the ASF before printing the head position adjustment pattern. Using printing paper smaller than the printing area of the data when performing the head position adjustment print will contaminate the platen with ink.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Menu Display PRINTER SETTINGS Pressing or button Display ALIGN PRINT HEAD Pressing or button PRINTER SETTINGS 2.ALIGN PRINT HEAD Printing the VERT LINE Pattern OK OK MENU 7.PRINTER SETTINGS OK CHANGE V VALUE A 0 CHANGE V VALUE DATA ENTRY OK VERT LINE PATTERN For the Printed A pattern, use or button to select the Value of the mostuniform pattern.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4. TROUBLESHOOTING 4.1 Troubleshooting Index For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer to the specified page for countermeasures. Problem • Errors shown on the display (Evaluation criteria: Look at the unit in question.) Page 4-12. • The error message can be checked. • The error code can be checked. Page 4-17. Page 4-23. • General errors • The unit does not power on.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • Scanning problem (Evaluation criteria: Test printing is good, but the copied image is no good.) • The document is not fed. Page 4-26. The document feed motor does not run. The document slips against the rollers. The document does not separate. Faulty scanner unit's sensors • The scanning image is abnormal. Page 4-27. Nothing is printed. The image has vertical stripes. The half-tone image contains black dots.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.2 Errors Shown on the Display 4.2.1 User error message Look for the applicable error message and execute the appropriate countermeasures. "BUSY/NO SIGNAL" (#005/#018) Cause: The receiving fax did not answer within 55 seconds. (T1 timer over) Solution: Contact the other party and have them check their fax.You can try to send the document manually. For an overseas call, add pauses to the registered number.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service "CARTRIDGE JAMMED" Printing position correction failed Cause: Carriage movement prevented by one of the following. Damaged shaft. Parts deformed. (Carriage or guide frame) Insufficient grease. Solution: Replace the shaft. Replace the deformed parts. Apply more grease. Cause: Bi-directional print displacement correction failed because the carriage motor is out of step, or some similar reason. Solution: Replace the carriage motor.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service "CHECK PAPER SIZE" Cause: The size of the paper loaded in the paper cassette is different from the paper size set by user data. Solution: Select a correct paper size by pressing Paper select button. "CHECK PRINTER" (##332~##337, ##342, ##345, ##346 and ##348) Cause: The printer's internal unit has malfunctioned. Solutions: (1) Remove the jammed paper. (Check the paper edge sensor is OFF.) (2) Press Resume button. (3) Reinstall the Cartridge.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service "M INK EMPTY" Cause: Solution: The Mazenta ink tank in the BJ cartridge is empty. Replace the Mazenta ink tank. "MEMORY FULL" (#037) (SmartBase MPC600F only) Cause: The fax’s memory is full because it has received too many documents. Solutions: (1) Print out any documents which are stored in memory. Then start the operation again. (2) If the memory contains any facsimiles you don’t need, delete them.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service "WAIT COOLING" Cause: The BJ cartridge is hot. Solution: Wait until the message disappears. "WRONG CARTRIDGE" Cause: The cartridge isn’t installed correctly. Solution: (1) Reinstall the cartridge. (2) Replace the cartridge. "Y INK EMPTY" Cause: Solution: The Yellow ink tank in the BJ cartridge is empty. Replace the Yellow ink tank.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.2.2 Error codes a) Service error code output When service data #1 SSSW SW01 bit 0 is set to “1”, then service error codes are printed on the activity management reports, reception result reports and error transmission reports, when communication ends in an error. Also, the following is displayed, when an error occurs. TX/RX No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • EPT (Echo Protect Tone) Change service data #1 SSSW SW03 bit 1. Bit 1:1 Transmit an echo protect tone. 0 Not transmit an echo protect tone. • Adjust NL equalizer. Set service data #2 MENU Parameter No.05 to “ON”. • Reduce the transmission start speed. Reduce the transmission speed by changing user data “FAX SETTINGS” “TX SETTINGS” “TX START SPEED”. • Loosen the TCF judgment standard. Not available for this fax.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service c) ERROR CODE LIST The error codes that have newly been added starting with the product are identified by the notation “new” those error codes for which remedies unique to the product are offered are identified by the notation “UNQ (UNIQUE).” C-1) User error code No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service No. ##283 ##284 ##285 ##286 ##287 ##288 Tx or Rx [ TX ] [ TX ] [ TX ] [ TX ] [ TX ] [ TX ] ##289 [ TX ] ##290 [ TX ] • Printer error codes No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • ECM mode error codes No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.3 Errors not Shown on the Display 4.3.1 General errors • The unit does not power on. (1) Check the power cord connection. (2) Check the connection between the SCNT board (JPSU1) and power supply unit. (3) Check the power supply unit's fuse (F1). (4) Replace the power supply unit. • The display looks abnormal. Nothing is displayed. (1) Check the connection between the Operation panel unit and SCNT board (JPANEL1).
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.3.2 Printing problems • Faulty printing (Evaluation criteria: Test print is no good.) • The paper is not fed properly. (Evaluation criteria: Look at the actual unit.) The Paper feed motor does not run. (1) Check the connection from the paper feed motor to the PCNT board (J10). (2) Replace the PCNT board. (3) Replace the main unit. The paper is not picked up from the auto sheet feeder. (1) Check the connection ASF motor to the PCNT board (J7).
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • Printing quality error • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Check that the orange cap or tape is not on the BJ cartridge. (2) Carry out nozzle cleaning on the BJ cartridge five times with the cleaning operation, than visually cheek the test print for non-discharge of ink from nozzle. (Fig. 4-7) (3) Remove and reinstall the BJ cartridge. (4) Replace the appropriate ink tank.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.3.3 Scanning problems • Faulty scanning (Evaluation criteria: Test print is good, but the copied image is no good.) • The document is not fed. The document feed motor does not run. (Evaluation criteria: Check it visually.) (1) Check the connection from the document feed motor to the ADF board (JFM). (2) Check the connection from the ADF board and SCNT board (JADF1). (3) Replace the document feed motor. (4) Replace the ADF board.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • The scanning image is abnormal. (Evaluation criteria: Check the copy image's faults.) Nothing is printed. (1) Check the connection between the contact sensor and SCNT board (JCS1). (2) Replace the contact sensor unit. (3) Replace the SCNT board. The image has vertical stripes. (1) Clean the Document glass. (2) Clean the white sheet. (3) Check the connection between the contact sensor and SCNT board (JCS1). (4) Replace the contact sensor unit.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.4 Processing Communication Problems 4.4.1 Initial identification of problems Since the facsimile must transmit picture information, a transmitter, a receiver and telephone lines are required for this purpose. Transmissions may cause problems if one or more of the three is poor.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 4.4.2 Procedures for processing communication problems If the problem proves to be communication trouble, deal with it according to the following procedures. (1) Study the conditions at the time of trouble as closely as possible. Record or keep the items listed below. a) Operations at the time of trouble Document number, transmission mode, error occurrence timing call set-up method (auto dialing etc.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service • Procedures for processing communication problems The process for carrying out communications at 3-points as shown in the figure.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5. SERVICE SWITCHES 5.1 Hardware Switches B SW1 A B SW3 A Figure 4-11 Slide Switch Location on NCU Board SW No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5.2 Service Data Setting Service data can be checked and changed with items on display menus. The default values of the SSSW/ parameters available in this fax machine are shown in this Chapter, 5.2.3 Service data setting in this manual. The SSSW/parameters given in the previous product-specific manual are explained in the G3 Facsimile Service Data Handbook. The new switches for this model are described in this Chapter, 5.2.3 Service data setting.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5.2.2 Service data registration/setting method Service data can be registered/set by the following operations: 100% LTR TEXT PLAIN 01 Standby (date and Receive mode display) (1) User data mode selection Press the Menu button, and then Copy button. MENU 1.SPECIAL COPY (2) Service data mode selection Press the # button. SERVICE MODE #1 SSSW (3) Menu item selection Select the menu item by pressing the or button. SERVICE MODE #3 NUMERIC Param.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5.2.3 Service data setting Service #1 SSSW (Service soft switch setting) #+No.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #2 MENU (Menu switch settings) 01: 02: 03: 04: 05: Not used Not used Not used Not used NL equalizer setting ON OFF 06: DIAL SERVICEMAN OFF Line monitor setting 07: 10 (-10dBm) (8~15) Transmission level setting 08: 3429 (baud) 3200 3000 2800 2743 2400 V.34 Baud rate 09: 33.6 (Kbps) (2.4 x n, 1 n 10: 25 (Hz) 17 50 Frequency of pseudo ring signal Items 10 to 20: Not used 20: V.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #3 NUMERIC Param.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service NOTE #3 NUMERIC PARAM.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #4 NCU (NCU settings) #5 TYPE (Type setting) TONE/PULSE DIAL TONE 2nd DIAL TONE BUSY TONE 0 BUSY TONE 1 REORDER TONE MULTI AUTO RX CNG DETECT SPECIAL RKEY PBX DIAL TONE PBX BUSY TONE U. K. SWEDEN SWISS AUSTRIA DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N. Z.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #7 PRINTER 1. SSSW (Printer function settings) Bit SW01 SW02 SW03 SW04 SW05 7 – – – – – 6 – – – – – SW06 – – SW7~20: SW20 2.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #8 CLEAR (Data initialization mode settings) TEL USER SW SERVICE SW NCU SERVICE DATA REPORT COUNTER ALL EC-XX-XX #9 ROM Dialling data initialization User data and service data #1 to #3 initialization User data and service data #1 to #3 and #6 to #7 initialization #4 NCU setting data initialization Data on system dump list initialization Data on activity report initialization Total number of pages printed/scanned All user data, service data, acti
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5.2.4 Explanation of service data Bi t7 Bi t6 Bi t5 Bi t4 Bi t3 Bi t2 Bi t1 Bi t0 a) SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit switches. The figure below shows which numbers are assigned to which bits. Each bit has a value of either 0 or 1. SW01 0 0 0 0 0 0 0 0 Figure 4-20 Bit Switch Display See the chart in the service data shown in this Chapter, 5.2.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 5.2.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #1 SSSW (service soft switch setting) SW26 (service soft switch 26: Transmission function setting) Bit Function 1 0 Compulsory direct transmission Set 1 Not used 2 Not used 3 (New) Prohibit broadcast Yes 4 Not used 5 Not used 6 When STOP key is pressed Only cancel during a sequential broadcasting communication 7 Error transmission report when Not output transmission is stopped 0 Not set No Cancel all communication Output [Bit 3] You may disable
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service [Bit 3] Select whether to declare the V.8 protocol in DIS signal for reception (mainly caller manual transmission). If NO is selected, the V.8 protocol cannot be used because it is not declared in DIS signal. [Bit 4] Select whether the receiver falls back during V.34 reception. If OFF is selected, the receiver does not fall back. #2 MENU No. 08 09 Function V.34 max. baud rate V.34 max.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service #3 NUMERIC PARAM (numeric parameter settings) No. Function Selecting range 10 T0 Timer 0~9999 11 T1 Timer (Rx) 0~9999 Default setting 5500 (55 second) 3500 (35 second) [Parameter 10] The "wait time after transmission of a dialing signal ends until a significant signal is detected in transmission" was set as T1 timer with parameter 10.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE EUROPE U.K.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 SW03 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW04 SW05 10000010 00000000 10000010 00000000 10000010 00000000 10000000 00000000 10000000 00000000 10000000 00000000 SW06 SW07 10000000 00000000 10000000 00000000 10000000 00000000 1
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE HUNGARY SAF CHINA GERMAN FRANCE SINGAPORE #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 SW03 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW04 SW05 10000000 00000000 10000000 00000000 10000000 00000000 00000010 00000000 00000010 00000000 10000000 00000000 SW06 SW07 10000000 00000000 10000000 00000000 10000
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE CZECH SLOVENIA ASIA POLAND EUROPE2 #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 SW02 SW03 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW04 SW05 10000000 00000000 10000000 00000000 10000000 00000000 10000000 00000000 10000000 00000000 SW06 SW07 10000000 00000000 10000000 00000000 10000000 00000000 10000000 00000000 10000000 00000000 SW08
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE EUROPE U.K.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA 02: 03: 10 15 10 15 10 15 10 15 10 15 10 15 04: 05: 12 4 12 15 12 4 12 4 12 4 12 4 06: 07: 4 350 3 350 4 350 4 350 1 350 4 350 09: 10: 6 5500 6 5500 6 5500 6 5500 6 5500 6 5500 11: 13: 3500 1300 3500 1300 3500 1300 3500 1300 3500 1300 3500 1300 15: 16: 120 2 120 2 120 2 120 2 120 2 120 2 17: 18: 100 0 100 0 100 0 100 0 100 0
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE HUNGARY SAF CHINA GERMAN FRANCE SINGAPORE 02: 03: 10 15 10 15 10 15 8 15 8 15 10 15 04: 05: 12 4 12 4 12 4 6 4 12 4 12 4 06: 07: 4 350 4 350 4 350 4 350 4 350 4 350 09: 10: 6 5500 6 3500 6 4300 6 9000 6 5500 6 5500 11: 13: 3500 1300 3500 1300 3500 1200 3500 1300 3800 1300 3500 1300 15: 16: 120 2 120 2 120 2 120 2 120 2 120 2 17: 18: 100 0 100 0 100 0 100 0 100 0 100 0
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service SSSW Default Setting TYPE CZECH SLOVENIA ASIA POLAND EUROPE2 02: 03: 10 15 10 15 10 15 10 15 10 15 04: 05: 12 4 12 4 12 4 12 4 12 4 06: 07: 4 350 4 350 4 350 4 350 4 350 09: 10: 6 5500 6 5500 6 5500 6 5500 6 5500 11: 13: 3500 1300 3500 1300 3500 1300 3500 1300 3500 1300 15: 16: 120 2 120 2 120 2 120 2 120 2 17: 18: 100 0 100 0 100 0 100 0 100 0 19: 20: 400 100 400 100 400 100 400 100 400 100 21:
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6. TEST FUNCTIONS 6.1 User Test Print Functions User enabled Test print functions are as follow. 6.1.1 Nozzle check pattern If you find a nozzle pattern indistinct or partially missing when you conduct this test print, do the head cleaning. If the symptom is not solved even after the cleaning is done three times, do the head refreshing. If the head refreshing does not solve the symptom, replace the BJ cartridge or the ink cartridge.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2 Service Test Functions The fax functions for testing individual operations, such as below. See Page 4-33 for details of entering the test mode. To leave the test mode, press the Stop/Reset button, and then ON/OFF button. 6.2.1 Test mode overview Test mode can be executed by following the menu items from the display. a) DRAM tests Writes data to DRAM image storage areas and reads that data to check operations.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2.2 Test mode flowchart TEST MODE ‘ * ’ indicates that these are not used in the field.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service [6] FACULTY TEST ✽[1] G3 4800bps Tx ✽[2] Not used [3] SENSOR See Page 4-66 ✽[4] ADF ✽[5] Not used ✽[6] SPEAKER [7] PANEL See Page 4-68 ✽[8] F13 333 pps B&W PWM31 [9] LINE DETECT 1–3 ✽ [7] DATA SET ✽ [8] PRINTER TEST Figure 4-24 Test Mode 4-59 See Page 4-70
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2.3 D-RAM tests Pressing the 1 button from the test mode menu selects the D-RAM tests. D-RAM Test 1 writes data to the entire D-RAM region and reads it out to check that operations are correct. D-RAM Test 2 just reads data at high speed. Replace the SCNT board if an error occur. Operating 1:D-RAM 4528K 4528K: D-RAM total memory capacity (bytes) ✽ : Indicates an address for which write testing is complete. .
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2.5 PRINT test Pressing the 3 button from the test mode menu selects the print test. This test prints various patterns. For servicing, use the 3-8: CHECKERS pattern (press the 8 button from the print test menu). The other patterns are not to be used since they are for development and factory personnel. End this test by pressing the Stop button. Refer to page 4-25 if blank ink appear, etc occur.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-27 Print Pattern Sample 4-62
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2.6 Modem and NCU tests These tests test modem and NCU transmission and reception. The modem tests check whether signals are sent correctly from the modem by comparing the sound of the signals from the speaker with the sounds from a normal modem. Also, you check on the display whether or not the modem correctly detected received tone signals and DTMF signals. End this test by pressing the Stop/Reset button.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service b) G3 signal transmission test The G3 signal transmission test menu is selected by pressing the 4 button from the MODEM NCU test menu. The G3 signals below are sent from the modem using the modular jack and the speaker. The frequency can be changed with the numeric buttons.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service c) V.34 G3 signal transmission test The V.34 G3 signal transmision test menu is selected by pressing the 8 key from the MODEM NCU test menu. The V.34 G3 signals below are sent from the modem using the modular jack and the speaker by pressing the Start key. The Baud rate can be changed with the numeric keys, and the Speed can be changed with the search keys.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6.2.7 Faculty tests The faculty tests are selected by pressing the 6 button from the test mode menu. These tests test the following faculties of this fax. Test type Sensor tests Operation panel test Line signal reception test Overview Test whether the sensors are operating correctly. Tests whether the button switches on the control panel are operating correctly.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6-3 : SENSOR [1]---[3] Pressing the 1 key. DS of DES of DOC A4 DS: Document sensor DES: Document edge sensor on/off: document/no document DOC: Document width sensor A4 (This machine does not have this sensor) Pressing the 3 key.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service b) Operation panel tests The operation panel test is selected by pressing the 7 button from the faculty test menu. In this test, check that the display, LED lamps, and buttons on the control panel are operating correctly. b-1) Display test If you press Start button in the menu of the operation panel, 20 letters of “H” are displayed in two lines. If you press Start button one more time, all the LCD dots are displayed.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 6-7:PANEL Press start button. HHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHH H pattern displayes Press start button. All LCD dots displayed Press start button. ____________________ ____________________ _ pattern displayed Press start button. 6-7 PANEL LED TEST All LED lamps light up Press start button. 123456789 0# When a button is preesed, the corresponding character goes out.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service c) Line signal reception test The line detect test menu is selected by pressing the 9 button from the faculty test menu. This test checks the operation of the NCU signal sensor and frequency counter. In Menu 1, the CI, status can be detected and in Menu 2 the frequency can be detected at changing detection levels. In this way, you can check if the NCU board is correctly detecting signals.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 7. SERVICE REPORT 7.1 Report Output Function 7.1.1 User report output functions The fax can output user reports manually by user operation, or automatically, according to user data settings. a) Manual output of reports by user operation Operations ▲ ▲ ▲ Press the Menu button, and then select REPORTS/LISTS using the button. Press the OK button. Using the button, select the type of report to generate, and press the OK button.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service c) Reports output automatically Memory clear report The fax automatically outputs a memory clear report when the power is turned on after a power cut.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 7.1.2 Service report output functions The fax outputs service data setting status, past communications history reports. a) List of service reports The fax outputs the service reports shown below. Report type 1. System data list ▲ ▲ Operations In the service mode, and select SERVICE REPORTS using the button. Press the OK button; then, select the type of list to generate using the button. ▲ ▲ 2. System dump list 3.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service a-1) System data list This list shows service data #1~#5, #7, #9 setting statuses. The following is a sumple list.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-32 System Data List (2/6) 4-75
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-33 System Data List (3/6) 4-76
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-34 System Data List (4/6) 4-77
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-35 System Data List (5/6) 4-78
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-36 System Data List (6/6) “START DATE” records the date when the fax performs its first transmission, after shipment from the factory.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service a-2) System dump list This list shows the past communications statuses and error communications history. The following is a sample list.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service CLEAR DATE RX/TX A4/B4/A3/LTR/LGL 33600 bps~2400 bps : Date on which data was initialized with service data #8 CLEAR, ALL : Total number of receptions/transmissions : Total number of pages transmitted and received for each document size : Total number of pages transmitted and received for each modem speed STD/FINE/SUPER/ULTRA : Total number of pages transmitted and received for each mode MH/MR/MMR/JBIG/JPEG : Total number of pages transmitted and
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-38 System Dump List (2/2) ##nnn START TIME OTHER PARTY MAKER CODE : Service error code : Communication start date and time (on 24 hour clock) : Telephone number sent from other party : Maker code [1000 1000] Indicates a Canon fax lower nibble upper nibble RCV V.8 FRAME : Received V.
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service a-3) Service activity report (sending/receiving) Figure 4-39 Service Error Tx Report Header TX/RX NO CONNECTION TEL (OTHER PARTY) SUBADDRESS CONNECTION ID START TIME USAGE TIME PAGES : OK, NG messages : Indicates four digits of the transaction number : Number sent from the other party or number dialled (lower 20 digits) : : : : : Subaddress number sent from the other party ID sent from the other party, if the other party is a Canon fax Communicat
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service Figure 4-40 Service Error Activity Report (receiving) Header TX/RX NO CONNECTION TEL (OTHER PARTY) SUBADDRESS CONNECTION ID START TIME USAGE TIME PAGES : OK, NG messages : Indicates four digits of the transaction number : Number sent from the other party or number dialled (lower 20 digits) : Subaddress number sent from the other party : ID sent from the other party, if the other party is a Canon fax : Communication start date time (on 24-hour displ
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service 8. WIRING DIAGRAM 5- - -1 MODULAR board* J6 J4 Flat cable JUS1 6- - -1 Flat cable 14 - - - - -1 Flat cable to SCNT board JNCUEC1 J8 23 - - - - - - -1 Modem board* J1 to SCNT board JNCU 1 J1 28- - - - - - - -1 to SCNT board JMODEM 1 NCU board* J10 J7 J2 6- - - -1 6- - - -1 5- - -1 8.
Chapter 5 Appendix
SmartBase MPC600F/MPC400 Chapter 5: Appendix 1. USER DATA FLOW 1.1 User Data Flow (by Operation Panel) Press the Menu button. Menu button 1.SPECIAL COPY IMAGE REPEAT VERTICAL HORIZONTAL 2.RECEIVE MODE*1 MIRROR IMAGE ENTIRE IMAGE TEL / FAX AUTO SW FAX ONLY MODE 1 2 3 4 1 2 3 4 MANUAL MODE ANS. MACHINE MODE NET SWITCH (Australia and New Zealand) only 3.MEMORY REFERENCE*1 4.REPORTS / LISTS*1 5.TEL REGISTRATION*1 DOC.
SmartBase MPC600F/MPC400 Chapter 5: Appendix 6.FAX SETTINGS*1 1.USER SETTINGS DATE & TIME DATE SETUP MM/DD/YYYY DD/MM YYYY YYYY MM/DD UNIT TELPHONE # UNIT NAME TX TERMINAL ID OFFHOOK ALARM VOLUME CONTROL ON OFF TTI POSITION OUTSIDE IMAGE INSIDE IMAGE FAX TELEPHONE # MARK TEL ON OFF CALLING VOLUME LINE MONITOR VOL HIGH STANDARD TOUCH TONE ROTARY PULSE RX CALL LEVEL TEL LINE TYPE R-KEY SETTING 2.
SmartBase MPC600F/MPC400 Chapter 5: Appendix 3.TX SETTINGS ECM TX ON OFF MID PAUSE SET AUTO REDIAL 4 SEC. (1-15 SEC) REDIAL TIMES ON OFF REDIAL INTERVAL ON TIME OUT OFF 33600 bps TX START SPEED 14400 bps 9600 bps 7200 bps 4800 bps 2400 bps ON COLOUR DIRECT TX OFF 4.RX SETTINGS ON OFF FAX / TEL AUTO SW 2 TIMES (1-10 TIMES) 2 MIN. (1-99 MIN.) ECM RX INCOMING RING MAN / AUTO SWITCH REMOTE RX RX REDUCTION RX START SPEED RING START TIME F / T RING TIME DEFAULT ACTION 8 SEC. (0-30 SEC) 22 SEC.
SmartBase MPC600F/MPC400 Chapter 5: Appendix 7.PRINTER SETTINGS CLEANING NOZZLE CHECK HEAD CLEANING HEAD REFRESHING ROLLER CLEANING ALIGN PRINT HEAD BOTTOM MARGIN NORMAL LONG 8.
SmartBase MPC600F/MPC400 Chapter 5: Appendix COUNTRY SELECT UK GERMANY FRANCE ITALY SPAIN HOLLAND DENMARK NORWAY SWEDEN FINLAND AUSTRIA BELGIUM SWITZERLAND PORTUGAL IRELAND GREECE LUXEMBOUGE HUNGARY CZECH RUSSIA SLOVENIA SOUTH AFRICA OTHERS Figure 5-5 User Menu Settings (5/5) 1.2 User Data Flow (by MultiPASS Suite) Please see the MultiPASS Suite User’s Guide.
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