NETWORK CAMERA Operation Guide Before using the product, be sure to read the Start Guide and this Operation Guide.
Introduction Thank you for purchasing the Canon Network Camera VB-C300 (hereafter referred to as the VB-C300). This User’s Manual describes how to set up and use the VB-C300. Read this manual carefully before using the VB-C300 to ensure effective operation. Make sure that you read the ReadMe file on the Setup CD-ROM. For the latest information (firmware, software, manuals and the hardware and software requirements, etc.), please refer to our WebView Product web page: canon.
Contents Introduction ...................................................................................................... ii Contents .......................................................................................................... iii How to Read Manuals ...................................................................................... v About User’s Manuals .................................................................................................. v Icons Used in this Manual .......
Contents Chapter 3 NC Viewer and Viewer Switcher Overview of the NC Viewer ........................................................................... 3-2 Administrator and Authorized User .......................................................................... 3-3 Starting NC Viewer ........................................................................................ 3-4 Starting the NC Viewer ............................................................................................
How to Read Manuals About User’s Manuals The VB-C300 is provided with two documents; Start Guide and Operation Guide (this manual) stored on the supplied Setup CD-ROM. For information about For detailed information about how to use the VB-C300 installation and initial set up of the VB-C300 Start Guide (Manual_sg_E.pdf) This document explains the safety precautions, operating environment, configuration and options, initialization, software installation, mounting, and specifications of the VB-C300.
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Chapter Detailed Settings This chapter describes the detailed settings for the VB-C300 such as network connection, camera control, date, time, access control, etc.
What Can I Do on Each of the Settings Pages? Proceed to each of the settings pages from the Settings Title Page where you can perform various settings for the VB-C300. The settings you can perform on each of the pages are shown below. For more details, see the reference pages. ● Settings Title Page ● System and Network Set up the Administrator password, network and connectivity (→ P.1-6).
Accessing the Settings Title Page Configure various settings of the VB-C300 by accessing the Settings Pages of the camera from a Web browser. In this manual, the IP address “192.168.100.1” (factory default setting) is used to explain how to set up the camera. Please use the actual IP address that is set in your VB-C300. Detailed Settings Note 1. Start your Web browser and access to http://192.168.100.1/admin/. 2. Enter the user name and password.
Accessing the Settings Title Page Tip 1-4 ● You can also click “Settings” from the VB Initial Setup Tool to display the top page of the camera, and then click “Settings“ to move to the Setting Title Page (→dStart Guide P.2-10). ● The Settings Title Page cannot login with an authorized user account. Please enter with root account.
Accessing the Settings Title Page Settings Title Page From the Settings Title Page, you can move to each settings page, save setting parameters after changing, and reboot. 3 4 1 Detailed Settings 5 2 1 “Back to top” button Click “Back to top” to move to the top page of the camera. 2 “Japanese” or “English” button Click “Japanese” to show the settings page in Japanese. The button changes to “English” and clicking it again returns the display to English.
Setting Up the Administrator Password and Network (System and Network) You can perform the following settings on the System and Network page. ● Root Account: Set up the Administrator password. ● Network: Configure settings required for network connection (e.g., IP address). ● Connection Keeping: Transmits packets regularly to maintain network connectivity. After changing the setting, click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”.
Setting Up the Administrator Password and Network (System and Network) ▼ Network Detailed Settings 1 2 3 4 5 1 Address Setting Method Select an address setting method from “Auto Setting (DHCP)” and “Manual Setting”. If you select “Auto Setting (DHCP)”, “IP Address”, “Subnet mask”, and “Default gateway address” are assigned by the DHCP automatically. If you select “Manual Setting”, enter these values which suit your environment. 2 IP Address Enter a fixed IP address.
Setting Image Size, Quality and Camera Control (Video and Camera) You can perform the following settings on the Video and Camera Page. ● Video Settings: Set up the video capture size and quality. ● Camera Settings: Set up the camera’s shutter speed, focus, Day & Night mode, digital zoom, installation, etc. ● Camera Name: Enter the name of the camera. You will need this name when using VK-64 with the VB-C300. After changing setting click “OK” to return to the Settings Title Page.
Setting Image Size, Quality and Camera Control (Video and Camera) ▼ Camera Settings 1 2 Detailed Settings 3 4 5 6 7 1 Shutter Speed Select the shutter speed for the camera. NTSC: “Auto”, “1/60”, and “1/100”. PAL: “Auto”, “1/ 50”, and “1/120”. Note ● The shutter speeds of 1/60 and 1/100 can be used to suppress flicker of fluorescent lamp.
Setting Image Size, Quality and Camera Control (Video and Camera) ● The auto focus might have difficulty with the following objects: Tip Subjects with little or no contrast (a white wall, for example) Angled subjects Highly reflective subjects Subjects that consist entirely of oblique or horizontal lines or stripes Insubstantial subjects such as flames or smoke Subjects seen through glass Quickly moving subjects Night views or dark places Far and near subjects in a frame ● The focusing range (app
Setting Image Size, Quality and Camera Control (Video and Camera) 4 Day & Night Specify how to switch between the Day and Night modes. Select from “Manual” and “Auto”. * If you are using an infrared lamp, you cannot use the Auto mode. Brightness Luminance Sensitivity If the brightness changes frequently, due to a light source passing in front of the camera for example, select “Low”. If the brightness does not change frequently, select “High”.
Setting HTTP Server, Video Server, and Audio Server (Server) You can perform the following settings on the Server Page. ● HTTP Server: Set the HTTP port. ● Video Server: Configure settings to transmit the video from the VB-C300. ● Audio Server: Configure settings related to audio transmission. After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”. ▼ HTTP Server 1 HTTP Port Enter 80 or 1024 to 65535 (Integer).
Setting HTTP Server, Video Server, and Audio Server (Server) ▼Audio Server 1 2 6 1 Enable Audio Transmission Detailed Settings 3 4 5 If you check this option, you can send audio to NC Viewer, through a microphone with amp connected to the camera. 2 Input Volume Specify the input audio volume from 1 to 100. The audio will be louder when you enter a larger value. 3 Enable Voice Activity Detection Select this option, the camera transmits minimal data when data when audio is turned mute.
Setting HTTP Server, Video Server, and Audio Server (Server) Note ● Be sure to use a microphone and speaker with amp (→dStart Guide P.3-6). ● If you uncheck the Disable Echo Canceller box, audio quality or volume may be affected. Check or uncheck this option according to the environment and usage of the camera, as required. ● When transmitting audio, read the “Usage Notice of Audio” carefully (→ P.ii). You must set the following settings in advance to transmit and receive audio.
Setting User Access Privileges (Access Control) After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”. Detailed Settings You can perform the following settings on the Access Control Page. ● Authorized User Account: Register users who can access to the camera. ▼ Authorized User Account 1 1 User List Only users registered in this list are permitted to connect to the VB-C300.
Setting the Date and Time (Date and Time) You can perform the following settings on the Date and Time Page. ● Current Camera Time: Display the date and time currently set on the VB-C300. ● New Camera Time: Set the date and time for the VB-C300. ● Time Zone: Select a time zone from the drop-down list. After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”.
Setting the Date and Time (Date and Time) ▼ New Camera Time 1 1 Synchronize with computer time Detailed Settings 2 Synchronize the camera date and time with those of the PC currently accessing the camera. 2 Set manually Set the date and time manually. Specify the date in “yyyy/mm/dd” format and time in “hh:mm:ss” in the 24-hour format. Example: For 1:23:04 P.M, January 23 2007, enter 2007/01/23 and 13:23:04. ▼ Time Zone 1 1 Time Zone Select the time difference with Greenwich Mean Time from the list.
Setting Up DNS and LED, etc. (Miscellaneous) You can perform the following settings on the Miscellaneous Page. ● DNS: Enter the name server address and host name to register a DNS host. ● External Device Names: Specify the name of the external device. ● LED Setting: Set the LED of the camera to turn On or Off. After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”.
Setting Up DNS and LED, etc. (Miscellaneous) ▼ External Device Names 1 1 External Input Device 1 - 2 Detailed Settings 2 Device Name To distinguish between the different external devices connected to the camera, be sure to enter a device name. You can use up to 15 ASCII characters (including blank and printable characters and excluding double quote [ “ ]) for the device name.
Using the Administration Tools (Administration Tools) You can perform the following settings on the Administration Tools Page. ● View, Reboot and Restore: Display and initialize the setting for the VB-C300. ▼ Display and Execution 1 2 3 4 1 View Log Events View the historical log events of the VB-C300’s operation and connection status of NC Viewer (→ P.4-4). 2 View Current Settings Display a list of current settings. 3 Reboot Reboot the VB-C300.
Chapter VBAdmin Tools This chapter describes how to use the VBAdmin Tools. You can create panoramas, set presets, view logs and use the NC Viewer from the VBAdmin Tools. You must configure the detail settings as directed in Chapter 1 in advance.
Starting the VBAdmin Tools ○○○○○○ To Launch the VBAdmin Tools 1. Double-click the VB Admin Tools desktop icon or select “VBAdmin Tools” from the Start menu bar to launch the VBAdmin Tools. Starting up from the desktop icon Starting up from the Start menu bar 2. The Connection Setting dialog appears. Enter connection settings and click “OK”. 1 2 3 4 5 6 7 1 Host Name (→ P.1-7) Specify the IP address or host name of the VB-C300.
Starting the VBAdmin Tools 3. A confirmation message is displayed. Click “OK”. Tip You cannot use the View Restriction Tool and Schedule Setting Tool with the VBC300, but you can use them with the VB-C50 series. VBAdmin Tools 4. The VBAdmin Tools starts. You can select Panorama Creation Tool, Preset Setting Tool, Log Viewer, or NC Viewer by clicking the button for each tool.
Panorama Creation Tool This tool is used to create a panorama image displaying the full view of the area covered by the VBC300. When using the NC Viewer to perform pan, tilt, or zoom as well as define presets, you can see, at a glance, which part of the entire viewing area is currently covered. The Panorama Creation Tool is used to take and create panorama image and register them in the VB-C300.
Panorama Creation Tool Panorama Creation Tool Display Screen 2 1 VBAdmin Tools 3 4 8 7 6 5 1 Show Registered Panorama Image button Displays panorama image registered in the VB-C300. 2 Register Panorama Image button Register panorama image currently displayed in the panorama creation tool. 3 Display Camera model and Capture Date Displays the model of camera currently connected and the date the panorama image was taken, if it has been captured.
Panorama Creation Tool Capturing Panorama Image ○○○○○○ To Capture... 1. Click “Capture” to start capturing. Change the AE lock position as required. Check the Indoor Dome Housing (VB-RD41S) option if you are using the optional indoor dome housing. To stop capturing while it is in progress, click the Stop button. 2. After capturing is completed, click “OK” to accept the image. To capture the picture again, click “Recapture”.
Panorama Creation Tool Registering/Deleting Panorama Image ○○○○○○ To “Resister” the Panorama Image ... Click “Resister Panorama Image”. The panorama image is registered. VBAdmin Tools ○○○○○○ To Delete... Click “Remove Image” and then click “Resister Panorama Image”. The panorama image registered in the VB-C300 is deleted. Tip After registering the panorama image, the VB-C300 automatically reboots and disconnects from the VBAdmin Tools.
Panorama Creation Tool Reconnecting Reconnections are made when a connection with the VB-C300 has been cut. ○○○○○○ To Reconnect... Choose “Reconnect” from the File menu bar. Opening/Saving Panorama Image from/to Image File You can open an image file as a panorama image, or save a panorama image as an image file. Only JPEG format images created by the Panorama Creation Tool can be used. ○○○○○○ To Open... Select “Open” from the File menu bar and select the desired image file in the displayed dialog.
Preset Setting Tool This tool enables easy visual setting of camera Preset and a home position. Presets are set by operating the mouse while referring to a panoramic preview.
Preset Setting Tool Preset Setting Tool Display Screen You can set up to 20 presets and home position while referring to a panorama preview in the Preset Setting Area on the Preset Setting Tool screen. ■ Preset Setting Tool Display Screen 12 3 4 5 6 7 Preset Setting Area 8 9 !3 !2 !1 0 1 Load Preset Settings button Loads the preset settings currently set in the VB-C300. 2 Save Preset Settings button The preset settings set and applied with this tool is saved to the VB-C300.
Preset Setting Tool 7 Model The model of the camera connected is displayed. 8 Camera Parameters Use “Pan” and “Tilt” to specify the central angle for the pan and tilt ranges you want to set. Use “Zoom” to enter the angle for the field of view. ● Camera Angles Pan Set the pan position of the camera. Set the tilt position of the camera. Zoom Set the angle of view of the camera. ● BLC Set the backlight compensation for the camera. Select “Off” or “On”. ● Focus Set the focusing mode for the camera.
Preset Setting Tool Setting Presets To set presets, enter the camera parameter values or use one of the following methods. Select the way which suits your environment or according to your preference. To use presets with the NC Viewer, uncheck the Not shown in Viewers option. Note ■ Changing Settings from Preset Preview Frame The Preset Preview frame on the panorama image can be used to set presets. ○○○○○○ To Make Settings... 1.
Preset Setting Tool ■ Changing Settings from NC Viewer’s Camera Angle Start up the NC Viewer and set the camera angle as a preset. ○○○○○○ To Make Settings... 1. Select a preset to set from the Preset Selection box and enter the preset name. 3. Click “Start Control” to get the camera control. VBAdmin Tools 2. Click “NC Viewer” to start the NC Viewer. 4. Operate the camera and click “Get Value” at the desired position.
Preset Setting Tool Note Tip 2-14 ● The Panorama Preview may be slightly different from the actual image. After the presets have been set, be sure to check in the NC Viewer that the presets are correctly reflected. ● When using the manual focus, adjust the focus manually while watching the video via the NC Viewer. After manual focusing completes, click “Get Value” to set the preset. ● Up to 20 presets can be set. ● Changes in the preset settings are not applied to the viewer while it is connected.
Log Viewer This tool enables viewing of operation status logs of the VB-C300. VBAdmin Tools Tip ● The Log Viewer only displays logs and cannot delete them. ● To save logs, select “Save” from the File menu bar. Logs can be saved as text files. Downloading Log Files ○○○○○○ To Download... Starting the Log Viewer from the VBAdmin Tools, automatically obtains and displays the latest log file. To retrieve a list of log files, choose Download from the File menu bar.
Log Viewer Viewing Logs The following information about logs is displayed: ● Code The log codes are displayed here. See “Log Messages” (→ P.4-4) for the log codes. One of the following four icons displayed with each log code, depending on the log level. Information level Error level Warning level Unknown ● Date & Time The date and time when the log was generated is displayed here. ● Message The log messages are displayed here.
Log Viewer ■ Conditionally Selecting and Viewing Logs Logs can be filtered according to log type, code, or date and time so that only the required information is displayed. ○○○○○○ To Make Settings... 1. Choose “Filter” from the View menu bar. VBAdmin Tools 2. The Filter dialog appears. Set the search criteria and click “OK”. The search results then appear showing a list of logs that match the selected criteria. If filtering is not required, click “Cancel”.
NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer started from the VBAdmin Tools becomes the NC Viewer connected as the Administrator. For the details of the NC Viewer, refer to “Chapter 3 NC Viewer and Viewer Switcher” (→ P.3-34).
Chapter NC Viewer and Viewer Switcher This chapter explains how to use the NC Viewer as well as the Viewer Switcher used to switch among Viewers.
Overview of NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer displays video from the VB-C300 and controls camera angle and zoom. NC Viewer Click Panorama image Panorama image needs to be registered on the Camera in advance (→ P.2-4).
Overview of NC Viewer Administrator and Authorized User Two types of users, Administrator and Authorized User can use the NC Viewer. Administrator is the root user who can use all the functions including the administration functions (e.g., White Balance and Night mode) of the VB-C300. Authorized User is a normal user who can use a limited set of functions. Register Authorized User as directed in “Setting User Access Privileges (Access Control)” (→ P.1-15). Administrator can use the functions listed below.
Starting the NC Viewer Starting the NC Viewer ○○○○○○ To Launch the NC Viewer Double-click Double-click the NC Viewer icon on the desktop or select “NC Viewer” from the Start menu bar. Terminating the NC Viewer ○○○○○○ To terminate the NC Viewer ... Select “Exit” from the File menu bar, or close the Viewer window.
Connecting to Camera Specify a camera or select a camera from the Camera List when you start the NC Viewer. You can switch from a connected camera to another camera, or open multiple NC Viewer windows and display separate cameras in them. You can launch another NC Viewer window or switch to a viewer other than the VB-C300 by using the Viewer Switcher (→ P. 3-34). Connecting to a Specified Camera ○○○○○○ To connect to the camera ... NC Viewer and Viewer Switcher 1.
Connecting to Camera Note ● If Administrator and Authorized User use the NC Viewer from the same PC, it is strongly recommended not to check the Remember password option. ● If you enter a wrong user name or password, the Password dialog appears. Enter the correct user name and password to connect to the camera. Connecting to Registered Camera ○○○○○○ To connect to the camera ... Select a camera from the camera list box.
NC Viewer Operation NC Viewer’s Display Screen The NC Viewer’s display screen has the following buttons, boxes, etc. 1 2 3 4 5 6 7 8 9 10 NC Viewer and Viewer Switcher 11 12 13 14 18 17 16 15 1 Pause/Resume button Pauses video. Click this button again resumes video. 2 External Device Input button Display the external device input status. Only the administrator can use this button. 3 External Device Output button Operate the external device output. Only the administrator can use this button.
Overview of NC Viewer Operation !1 Scroll bar for tilt Use this scroll bar to change the tilt angle (up/down) of the camera. !2 Scroll bar for zoom Use this scroll bar to change zoom magnification. Slide the knob upward to zoom in (toward the telephoto end) and downward to zoom out (to wide end). !3 Panorama Window button Displays the Panorama window. Panorama image needs to be registered on the camera in advance. If no panorama image is registered, no image is displayed (→ P.2-4).
Overview of NC Viewer Operation Starting Camera Control The camera cannot be controlled simultaneously by multiple users. Only the user who currently has camera control can control the camera. You can use the backlight compensation or presets if you have camera control. ○○○○○○ To control the camera ... Click “Start Control” to obtain camera control. NC Viewer and Viewer Switcher Camera Control Status window Displays camera control status. Start/Stop Control button Obtain/release Camera Control.
Overview of NC Viewer Operation Controlling Camera When you have camera control, you can operate camera’s properties including angle, zoom magnification, backlight compensation. Changing Camera Angle ○○○○○○ To change the camera angle ... You can operate one of the following ways. Move the knob of the scroll bar for pan or tilt. The camera angle changes according to the knob position of the scroll bar. Click the arrows at the both ends of the scroll bar.
Overview of NC Viewer Operation Specifying the zoom magnification of the camera ○○○○○○ To change the zoom magnification ... You can operate one of the following ways. Move up or down the knob of the scroll bar for zoom. The camera zoom magnification changes according to the knob position of the scroll bar. Click the arrows at the both ends of the scroll bar. Place the wheel mouse on the image and rotate the wheel. Scroll bar for zoom Slide the knob upward to zoom in (toward the telephoto end).
Overview of NC Viewer Operation Controlling Camera by Clicking Screen You can click on the Viewer screen to change the camera’s pan, tilt, and zoom settings. Tip When you click the NC Viewer screen to control the camera, you cannot control it precisely. Using a Preset ○○○○○○ You can control the camera using a preset which is added and saved in advance (→ P.2-9). To control the camera using a preset ... 1. Display the preset list by clicking the preset selection box. 2.
Overview of NC Viewer Operation Pausing and Resuming Video You can pause and resume video playback. ○○○○○○ To pause/resume video ... 1. To pause video, click “Pause/Resume”. 2. Click “Pause/Resume” to resume the playback. NC Viewer and Viewer Switcher Alternatively, you can right-click the video screen to display the context menu and select “Pause Picture Display” to pause the playback.
Overview of NC Viewer Operation Setting Camera Control You can click on the button from the dialog to change the camera’s pan, tilt, and zoom settings. You can also set focus. ○○○○○○ To Make Settings... 1. Click “Start Control” to obtain camera control. 2. Click “Camera Control” on the toolbar. 3. The Camera Control dialog appears. 1 1 Pan/Tilt button Pan and Tilt movements occur in the direction of the arrows on the buttons. Operation occurs when the button is held down and stops when it is released.
Overview of NC Viewer Operation 3 Zoom button Lets you zoom in or zoom out. Zooms in or out when the button is held down and stops when it is released. 4 Speed Clicking “Speed” displays the Speed dialog. Select the operation speed. ● Pan/Tilt Select from Fast and Slow for Pan and Tilt. ● Zoom Select from Fast, and Slow for zoom. Setting Administrator Control (Administrator Only) Click “Control for Administrator” to set the Exposure and Night Mode functions.
Overview of NC Viewer Operation Receiving Audio You can connect a microphone with amp to the camera and then receive audio from the camera. ○○○○○○ To Make Settings... 1. Click “Audio” on the toolbar. 2. The Audio dialog is displayed. 1 Receive audio data You can receive audio from the microphone with amp connected to the VB-C300 by selecting “Receive audio data”. 1 2 3 2 Volume Slider Adjust the PC’s speaker volume 3 Mute Selecting “Mute” turns the sound off.
Overview of NC Viewer Operation Saving, Printing, and Copying Still image Saving Still Image to File ○○○○○○ To save still image ... 1. Click “Pause/Resume” when the desired video displayed. The video is displayed as a still image. After saving the image, click “Pause/Resume” to restart video display. Note Please note that copyright laws prohibit the customer from using recorded videos and images for any purpose other than personal requirements, without permission from the copyright holder.
Overview of NC Viewer Operation 3. Configure printing settings. Click “Setup” to change the printing settings. After printing the image, click “Pause/Resume” to display video. 1 Print position 1 You can specify where the image should be printed. 2 2 Print camera information Check this option to print camera parameters including pan and tilt with the image. Copying Still Image ○○○○○○ To copy still image ... 1. Click “Pause/Resume” when the desired video displayed.
Overview of NC Viewer Operation Camera Information Zoom (viewing angle) may be misaligned in the digital zoom region. Note Network ● Indicator (camera icon) Network bandwidth of video data ● Indicator (speaker icon) Network bandwidth of audio data reception ● Indicator (microphone icon) (Administrator only) Network bandwidth of audio data transmission ● Restrict transmission rate Check this option to limit the bandwidth of video data.
Overview of NC Viewer Operation Changing to Full-Screen Mode You can display video at full-screen size. ○○○○○○ To change to full-screen ... 1. Choose “Full Screen Mode” from the View menu bar. 2. A confirmation dialog appears. Click “OK”. The display changes to the full-screen mode. Press the Esc key to return to the previous screen. Tip If you uncheck the Display this message next time option in the confirmation dialog, the confirmation dialog will not appear next time.
Overview of NC Viewer Operation Toggling Toolbar Display ○○○○○○ To toggle toolbar display ... Select “Toolbar Display” from the View menu bar to display or hide the toolbar. The toolbar is displayed if there is a check mark before “Toolbar Display”. You can set the video display size at start up. You can also select whether or not the confirmation message is displayed when you select the full-screen mode. ○○○○○○ To make settings ... 1. Choose “Display Settings” from the View menu bar.
Overview of NC Viewer Operation 2 Confirm when changing to full screen mode Check this option to display the confirmation message before changing to the full screen mode. Adding and Changing Camera List If you register a camera, you can easily select the camera from the list and connect to it. This section explains how to register a camera and change a registered camera. Up to 100 cameras can be registered. Registering Camera in Connection ○○○○○○ To make settings ...
Overview of NC Viewer Operation 2. Click “Add” from the Camera List dialog. 1 Enter connection settings and click “OK” to add the camera to the list. 2 1 Nickname 3 Enter a name for register a camera (You can use up to 32 alphanumeric characters). 2 Host Name Enter the IP address or host name set on the camera (→ P.1-17). 4 5 6 7 NC Viewer and Viewer Switcher 3. A Register Camera (Add) dialog box to select a camera appears. 3 User Name Enter the user name to connect to the camera.
Overview of NC Viewer Operation ▼ To change or delete list contents: ○○○○○○ To make settings ... Choose “Camera List” from the View menu bar. The Camera List dialog appears. Select a camera to change or delete from the list. Click “Edit” to change the settings or “Delete” to delete the camera. 1 2 1 Clicking “Edit” opens the Register Camera (Edit) dialog. Change the settings. Click “OK” to reflect the new settings to the camera. 2 Clicking “Delete” deletes the Camera. A confirmation message appears.
Operating and Setting Camera as Administrator The following operation and setting are available only to Administrator. Setting White Balance Select from “Auto”, “Light Source”, and “Lock” for the white balance. Note The white balance setting remains after closing the NC Viewer. Also, it is reflected on the Authorized User’s video. NC Viewer and Viewer Switcher ○○○○○○ To make settings ... 1. Choose “White Balance” from the Administrator menu bar. 2. The White Balance dialog appears.
Operating and Setting Camera as Administrator 3 Lock Fix adjusts the white balance using the video currently received. To forcibly adjust the white balance, capture a white object (e.g., a piece of white paper) and click “One-Shot WB”. Note 3-26 ● Since the light source setting is based on representative characteristics of each type of lamp, correct color may not be reproduced depending on the actual lamp used. In this case, use the One-Shot WB function.
Operating and Setting Camera as Administrator Displaying External Device Input You can display the external device input and save the logs. ○○○○○○ To Operate... 1. Click “External Device Input” on the toolbar. The external device input status and logs are displayed. To save this content as a log, click “Save”, and then specify a file name and where it should be saved. To clear the content in the display, click “Clear”. NC Viewer and Viewer Switcher 2. The External Device Input dialog opens.
Operating and Setting Camera as Administrator Setting Administrator Control ○○○○○○ You can configure the exposure and Night mode settings. To Make Settings... 1. Click “Control for Administrators” on the toolbar. 2. The Control for Administrators dialog opens. 1 Exposure 1 Select from Auto Exposure and Manual 2 Exposure. 3 2 Auto Exposure Four buttons on the right are available.
Operating and Setting Camera as Administrator Day Mode Color images are displayed in the normal mode. Night mode The infrared cut filter of the VB-C300 is disabled and the images are displayed in monochrome. Tip For the focusing range when the camera is set to Night Mode (→ P. 1-10, 3-14) refer to the Tip on P.1-10. Shade Correction ○○○○○○ To Make Settings... 1. Click the “Shade Correction” on the toolbar. 2. The Shade Correction dialog opens. 1 Shade Correction Check this option for shade correction.
Operating and Setting Camera as Administrator ○○○○○○ To Make Settings... 1. Click “Microphone” on the toolbar. 2. The Microphone dialog appears. 1 Microphone button Click this button to turn on the microphone for Administrator and audio transmission becomes available. Click it again to turn off the microphone and stop audio transmission. 1 2 3 Receive audio also when using the microphone Check this option to receive audio even when the Microphone button is activated.
Operating and Setting Camera as Administrator Setup Properties Configuring Connection Settings You can configure audio settings as well as automatic reconnection when the camera and NC Viewer are disconnected due to a network trouble or other reasons. ○○○○○○ To make settings ... 1. Choose “Setup Properties” from the Administrator menu bar. 1 Send and receive audio Check this option to transmit and receive audio. You need other settings to transmit or receive audio (→ P.1-14).
Operating and Setting Camera as Administrator Setting Camera Control If you have connected to the camera as Administrator, you can control the pan, tilt and zoom operations by clicking and holding the mouse in the viewer to start and releasing the mouse to stop. ○○○○○○ To Make Settings... 1. Choose “Setup Properties” from the Administrator menu bar. 2. Click the Cameral Control tab in the Setup properties dialog. Check the Use the arrow button to control the camera option and click “OK”. 3.
Operating and Setting Camera as Administrator Setting Video Display A message box can be displayed in the event of a change in external device input. ○○○○○○ To Make Settings... 1. Choose “Setup Properties” from the Administrator menu bar. Ensure that the Display a massage for external device input message option is checked, and click “OK”. NC Viewer and Viewer Switcher 2. Click the Display option tab in the Setup properties dialog. 3. When the message “Try new property setting.” appears, click “OK”.
Using Viewer Switcher If you are using other cameras (e.g., VB-C50i) with the VB-C300, you can switch the Viewer to use the cameras. Note To use the Viewer Switcher, install it by using the Custom Installation option as directed in “Install Necessary Software” of the Start Guide (→dStart Guide P.2-11). ○○○○○○ To make settings ... 1. Double-click the Viewer Switcher icon on the desktop. Alternatively, you can select “Viewer Switcher” from the Start menu. 2. The Viewer Switcher dialog opens.
Using Viewer Switcher Note ● The camera must be registered in the camera list (for the VB-C300) or camera site list (for other cameras) corresponding to the viewer to be used (→P.3-22). ● Switch to the Viewer for PC when you are using a camera other than the VB-C300. Use the Viewer for PC Ver. 3.6 or later. ● When the NC Viewer launches, the Password dialog may open. Enter the correct user name and password to connect to the camera.
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Chapter Appendix
Troubleshooting Before you contact your Canon dealer or service outlet, check the items listed below. If a log message is displayed, refer to the log message list for the log details and the appropriate response. The VB-C300 does not start up. ● When using a PoE HUB, Check that the LAN cable is connected properly. ● If you are using the AC Adapter (optional), check that the AC Adapter is connected properly. ● Power Off then On the camera (→dStart Guide P.2-5). VBSetup.exe does not work.
Troubleshooting The viewer is disconnected. ● Check that the network or PC is working property. ● Reboot the PC and reconnect to the camera. I forgot the password. ● You can initialize all the settings by using the Reset switch (→ P.4-9). The initialized password is “VB-C300.” However, all the network settings including the IP address and subnet mask are also initialized and need to be set again.
Log Messages The VB-C300 Log Messages The log messages are classified into the following five categories. Classification Level Error level crit Error A critical failure at software level (task stops). err Error warning Warning notice Warning info Information A failure affecting camera operation (task continues). A failure not affecting the camera operation. A failure external to the system. Information concerning normal operation.
Log Messages ● A023 Contact input change detection (err) Message a %1 detected at In%2 %1 Contact input change (front-edge | rear-edge) %2 Contact input terminal number (1-2) Explanation Input change at the contact input terminal In1/In2 has been detected. “front-edge” means change from Off to On, “rear-edge” means change from On to Off, “pulse” means change from Off to On to Off, and “notch” means change from On to Off to On.
Log Messages ● B103 Client forcibly disconnected (notice) Message %1 request denied [%2] %1 Client host IP address %2 Rejection type (41 | 43 | ...) Explanation Although connection was allowed at the start of session, the settings have been changed to ban the client access and the client has been forcibly disconnected from the Audio Server (the rejection types are the same as B102).
Log Messages ● H044 Password specification error (notice) Message %1: user %2: password mismatch: %3 %1 Client host IP address %2 User Name %3 URL Explanation An incorrect password has been specified in user authentication.
Restoring the Factory Default Settings Since the VB-C300 supports various functions, it is recommended to take a note of set values for each function. If you want to redo the settings from the beginning because you have forgotten them or for some other reason, first restore the factory default settings. * Refer to P.4-12 for the factory default settings. Restoring the Factory Default Settings via the Administration Tools Page using Web Browser 1. Start the Web browser and access the Settings Title Page.
Restoring the Factory Default Settings Initializing the Camera from the Reset Switch If you have forgotten the IP address or Administrator password of the VB-C300, you cannot use it via the network. In this case, press the Reset switch at the bottom of the unit. 1. Power off the camera. Refer to “Turning the Power ON and OFF” (→dStart Guide P.2-5) for how to power on or off the camera. 2. Press and hold the Reset switch and power on the camera, then hold the Reset switch for at least five seconds.
Initializing the Camera Head Position If the preset position is misaligned, you can correct it by initializing the camera head position. When the camera head position is initialized, the camera head moves to face front, and then moves back to the former position. Initialization starts Initialization ends ○○○○○○ To Make Settings... 1. Start the Web browser and enter the following URL: http://192.168.100.1/support/ * The underlined IP address is an example. You should enter your IP address (→ P.1-7).
Initializing the Camera Head Position Tip The Connection Setting dialog may appear. In this case, enter the user name “root” and the administrator password (factory default Setting is “VB-C300,”) then click “OK”. Then the Camera Head position is initialized.
Factory Default Settings The following table lists the factory default settings. When you have changed these settings, be sure to take a note of the new values. Item Setting ● Administrator ID ● Administrator password root VB-C300 ● Settings Page path admin ● Network Address Setting Method IP Address Subnet Mask Default Gateway Address Maximum Transmission Unit ● Connection Keeping Send Packet Regularly Target IP address Interval (min.
Index A AC adapter ................................................................. 4-2 Access control .................................................. 1-2, 1-15 Administration Tools ........................................ 1-20, 4-8 Administrator account ................................................ 2-2 Administrator password .............................. 1-6, 2-2, 4-8 AE lock ............................................................... 2-5, 2-6 Audio .............................................
Index Panorama preview ......................................... 2-10, 2-14 Password .......................... 1-3, 1-15, 2-2, 3-5, 3-23, 4-3 Preset Preview Frame ............................................. 2-12 Preset Setting Area .................................................. 2-10 Preset Setting Tool .................................................... 2-9 Presets .................................................... 2-9, 2-12, 3-12 Display screen ...................................................
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan U.S.A. CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA ● If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040 (U.S.A. only) CANADA CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga, Ontario L5T 1P7 CANON CANADA INC. CALGARY 2828, 16th Street, N.E, Calgary, Alberta T2E 7K7 CANON CANADA INC. MONTRÉAL 8801 Trans Canada Hwy, St.
