User`s manual

xi
Contents
Chapter 9 Troubleshooting
 Chapter Overview ...................................................................................................................9-2
 Troubleshooting for Recording ................................................................................................9-3
 VK Troubleshooting ................................................................................................................9-4
Viewing Screen and Video Windows .................................................................................................... 9-4
Timeline ................................................................................................................................................. 9-6
Extract Video ......................................................................................................................................... 9-7
Scheduling and Recording ................................................................................................................... 9-7
Connection Problems ............................................................................................................................ 9-8
Configuration Problems ......................................................................................................................... 9-8
Upgrade Problems ................................................................................................................................ 9-9
 Messages List .......................................................................................................................9-10
Operation Messages and Error Messages ......................................................................................... 9-10
VK-64/VK-16 Recording Engine Logs ................................................................................................. 9-26
Access Engine Log ............................................................................................................................. 9-29
VK-64/VK-16 Viewer Logs ...................................................................................................................9-30
Log Storage Destination ...................................................................................................................... 9-30
Error Codes in Log File ....................................................................................................................... 9-31
VK Event Information ........................................................................................................................... 9-34
Chapter 10 Appendix
 Camera Server Control .........................................................................................................10-2
 Hard Disk ..............................................................................................................................10-3
Lifetime of Hard Disk ........................................................................................................................... 10-3
RAID Reconfiguration .......................................................................................................................... 10-3
 How To Check Software Version ..........................................................................................10-5
Storage Server Configuration tool ....................................................................................................... 10-5
VK Viewer ............................................................................................................................................ 10-5
 Functional Limitations on MPEG-4 .......................................................................................10-6
 Index .....................................................................................................................................10-7