Network Camera Network Camera Operation Guide Be sure to read this Operation Guide before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site.
Introduction Trademark Notice Only for European Union and EEA (Norway, Iceland and Liechtenstein) • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • Windows is legally recognized as the Microsoft Windows Operating System.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please request the source code by sending an e-mail to nvsossg@canon.co.
How to Read This Operation Guide User Manuals This camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. Installation Guide (Included) This guide provides notes and procedures on camera installation as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • Do not disassemble or modify the camera. • Do not spill water or other liquid inside the camera, spray the camera with water, or otherwise make it wet.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focus may not work properly if the lens surface is dusty or dirty. • Be aware that scratches on the lens surface may result in poor image capture.
Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on Network Security ...................................................................................................... 2 Copyright...................................................................................
Chapter 2 Initial Settings Preparing the Camera for Use................................................................................... 24 Installing the Necessary Software ............................................................................. 26 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008/ Windows Server 2012 ....................................................................................................... 27 Performing Initial Settings for the Camera..........
Table of Contents [Reboot Item] Setting Items Requiring Rebooting ..................................................... 83 [Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance......................................................................................................... 84 Chapter 6 Admin Tools Admin Tools Overview............................................................................................... 86 Admin Tools ...............................................
Exporting to Video Files That Can Be Played Back ............................................................ 124 Playing Back Videos ........................................................................................................... 124 Deleting Videos ................................................................................................................... 126 Displaying Memory Card Information .................................................................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Common Features Zoom Lens (Built-in) 20x optical (12x digital) zoom lens with auto focus function 3x optical (4x digital) power zoom lens Number of Effective Pixels Equipped with a CMOS sensor, the camera supports high-quality video monitoring. Approximately 2.1 megapixels Approximately 1.3 megapixels Pan/Tilt Functions You can operate camera angle controls remotely.
1 Before Use Camera Software Installed Software Admin Viewer/VB Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images. The Admin Viewer lets you monitor all camera controls and events.
Canon H.264 Additional User License AULVB (Sold Separately) Additional license added for viewing H.264 video with multiple computers via Admin Viewer or Recorded Video Utility. Network Video Recording Software (Sold Separately) RM-64/RM-25/RM-9 This software allows network cameras to be used for multipoint surveillance, and for recording and playing back videos from the camera. The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered.
Camera Software 1 Before Use RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [VB Initial Setting Tool], and then click [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
3 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Notes on Use with Windows Server 2008/ Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012.
Notes on Operating Environment Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your PC manual.) Before Use Important 1 also becomes enabled. Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default.
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Performing Initial Settings for the Camera” (p. 28) ▼ Checking Images When initial settings are complete, access the camera via a web browser and check the image using the VB Viewer. “Checking the Camera Image” (p.
Preparing the Camera for Use 2 Using Admin Viewer/VB Viewer Initial Settings The camera's built-in Admin Viewer/VB Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer” ▼ Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix”.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 7 When the installation complete screen appears, click [Exit] or [Reboot]. If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. 4 Enter the IP address of the camera under [Add this website to the zone], and then click [Add]. 2 Initial Settings 3 The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. 1 Connect the camera and PC to the network and turn on the camera (“Installation Guide” > “Connecting the Camera”). 2 Launch the VB Initial Setting Tool. 4 Enter the user name “root” and factory default setting password “camera”, and then the appropriate IP address and subnet mask. To use a setting other than the default gateway setting, clear the [Enter a default gateway address] checkbox.
2 Checking the Camera Image Initial Settings Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. 1 Click to select the camera's MAC address which will be checked, and then click [Settings]. Click to select 2 This will launch the web browser and display the top page of the camera. Click [VB Viewer]. The viewer launches and displays the camera image.
Chapter 3 Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. You can set zoom, focus and exposure compensation. Important • The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use. Overuse may cause the camera to malfunction.
Setting the Camera Angle 3 Click [Yes] at the following message. When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera (excluding RTP connections) are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set.
3 Select the camera specification file and click [Open]. Connecting to the Camera From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Connecting to the Next Camera on the List Camera list Click [Next] to disconnect the camera currently connected and connect to the next camera on the list.
Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. 2 Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool.
Display Screen of Camera Angle Setting Tool (6) (2) (11) (12) (13) (4) (5) (6) (10) (14) (15) (16) (1) (3) (4) (5) (17) (7) (8) (9) (10) (2) (10) (14) (15) (16) (1) (17) (8) (9) (10) (1) Image Display Area The image captured by the camera is shown. (5) [Tilt] button Control the camera's tilt operation. (2) [Switch Screen Size] button Switches the display screen size between large display and small display.
Setting the Camera Angle (9) [Zoom] slider The slider to operate the zoom ratio. Setting the Camera Angle (10)[Zoom] button The button to operate the zoom ratio. You can operate pan, tilt, rotation and zoom operations to set a desired camera angle. (12)[Control Button Display] selection box Select whether to [Enable] or [Disable] the [Pan] button and [Tilt] button in the image display area.
Click the Image to Set Camera Angle Note • One-shot AF may not focus properly on the following subjects. Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
Creating a Camera Specification File 3 Camera Angle Setting Tool You can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format.
Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-H730F,192.168.100.1,80,root,camera1,0 1Fa VB-H630VE,192.168.100.2,80,root,camera2,0 1Fb VB-H630D,192.168.100.3,80,root,camera3,0 2Fa VB-H630D,192.168.100.4,80,root,camera4,0 2Fb VB-H630D,192.168.100.5,80,root,camera5,0 3Fa VB-H730F,192.168.100.6,80,root,camera6,0 R VB-H630VE,192.168.100.
Chapter 4 Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. User authentication is required to access [Setting Page], [Admin Tools] and [Admin Viewer]. 1 Launch the web browser. 2 Enter the IP address you specified in the Initial Setting Tool.
Chapter 5 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ RTP Streaming Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server and HTTP Server Settings ❏ Settings Related to Events ❏ User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (SSL/TLS) Settings ❏ 802.
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (p. 48) • Access Control Authorized user account, user authorities, host access restriction settings (p.
Setting Menu Important Notes on Use with Internet Explorer 8/9/10/11 If the pop-up is blocked and an information bar appears when attempting to access [View Logs] or [View Current Settings] on the maintenance page, enable Pop-up by following the procedure explained in the information bar.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 42). For details on entering the user name and password, see p. 42. Setting Menu Items Common to All Setting Pages (1) (2) Applying New Settings When a setting is changed on any setting page, [Apply] shown on the top right and bottom right of the setting page turns from grayed-out to blue.
Accessing the Setting Menu Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. 5 Important Setting Page • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. LAN • Administrator Password Set the administrator password. • LAN Set the IP address and other items needed to establish a LAN connection. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • SNMP Configure the necessary settings to use SNMP. (1) [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex]. Normally [Auto] is used.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
(3) [Name Server Address (DHCP)] Select [Use DHCP] or [Use DHCP/DHCPv6] in [AutoSetting of Name Server Address] to display the name server address acquired from the DHCP server. (4) [Name Server Address (DHCPv6)] Select [Use DHCPv6] or [Use DHCP/DHCPv6] in [Auto-Setting of Name Server Address] to display the name server address acquired from the DHCPv6 server. (5) [Host Name] You can register the host name of the camera in the name server.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method, time zone and daylight saving time for the camera. The [Time Zone] is not selected automatically, and must be set separately as required. (3) [Auto-Setting of NTP Server] When [Setting Method] is set to [Synchronize with NTP server], select a DHCP option for the automatic setting method of the NTP server.
(5) [Daylight Saving Time] Select [Enable] to automatically adjust the daylight saving time according to the time zone or [Disable] not to automatically adjust the daylight saving time. Note • If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] will change to [Set manually].
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings. • Camera Position Control Set whether or not to limit the pan, tilt and zoom operations to the preset positions.
[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightness differences within the screen. Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen.
[Camera] Setting Initial Camera Settings and External Device Name • Setting a slow shutter speed may make it impossible for intelligent functions to work correctly. Select a shutter speed that suits the capture conditions and purpose. • In conditions where an outdoor scene is captured from an indoor location through a glass window, the camera may focus on the glass surface if there is dust or water there. Install the camera at the shortest possible distance from the glass surface.
• See “Important” on p. 98, p. 104 for precautionary notes regarding Admin Tools configuration when image stabilizer is set. (3) [Image Flip] Select [Disable] or [Enable] for the orientation of the camera video. • See “Important” on p. 142 for precautionary notes regarding the Viewer when image stabilizer is set. • [Pan/Tilt Speed Control] can also be set using [Pan/Tilt/ Zoom] in the Control for Admin panel of the Admin Viewer (p. 149).
[Video] Setting Video Size, Quality and Frame Rate The following can be set here. Important • All Videos Specify the set of video sizes used by the camera. • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. • On-screen display Set time, character string, etc. displayed over images. All Videos [Video Size Set] Select the set of video sizes used by the camera.
H.264(1) Important Configure settings using H.264(1) when using H.264 video for upload or memory card recording. H.264(2) video cannot be used for upload, memory card recording, and RM-Lite. (1) [Video Size] Select the size of the transmitted video. The video sizes that can be selected depend on the [Video Size Set] setting. (2) [Bit Rate Control] Select [Do not use bit rate control] or [Use bit rate control]. Select [Use bit rate control] when [Video Format] under [Upload] is set to [H.
[Video] Setting Video Size, Quality and Frame Rate (1) [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed over images. (2) [Position of date display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of date display information. (4) [Time display] Select whether to enable time display over images. If [Enable] is selected, display time information will be displayed over images.
[RTP] Setting RTP Server, Audio Multicast and RTP Streaming The following can be set here. • RTP Server Enable RTP, and set the RTSP authentication method and port number. • Audio Multicast Make settings for multicast audio transmission. • RTP Streaming 1 to 5 Make settings for RTP streaming of video, multicasting, and audio transmission. value reaches 0, the signal can no longer be distributed.
[RTP] Setting RTP Server, Audio Multicast and RTP Streaming distribution is confined to the local segment only and cannot be distributed by the router. (6) [Audio Transmission] Set RTP streaming audio transmission to [Disable] or [Enable]. Note • RTP stream URL 5 rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m Setting Page [=r|u|m] is optional and can be omitted. If specified, specify only one option.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed and the image buffer. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and image e-mail notifications. Enter the number of frames or seconds of video to be buffered after the event. The maximum amount is number of frames for a [JPEG] selection and number of seconds for an [H.
[Upload] Setting HTTP/FTP Upload and E-mail Notification • Reduce the uploading frequency: – Reduce the value in [Pre-event Buffer] or [Post-event Buffer] (p. 62). – If [Volume Detection Event] is enabled, disabled [ON Event Operation], [OFF Event Operation], or [Ongoing On Event Operation] (p. 67). – From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 114).
[Maximum Number of Loops] If [Loop] is set under [File Naming], enter the maximum number of loops in the range of 0 to 9999. [User Setting] Images are uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. [Subdirectory Name to Create], [File Name to Create] If file naming is set to [User Setting], enter the subdirectory name to be created as well as the name of the created file (using up to 127 characters).
[Server] Setting the Video Server, Audio Server and HTTP Server The following can be set here. Audio Server • Video Server Set the video transmission from the camera. 5 • Audio Server Set the audio transmission/reception. Setting Page • HTTP Server Set the authentication method, and HTTP port number. Video Server (1) [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the microphone attached to the camera can be transmitted to the Viewer.
This setting is available only when [Audio Transmission from the Camera] is set to [Enable] and [Audio Reception from Viewer] is set to [Enable]. (7) [Audio Input] Set the microphone input. Select [Line In], [Microphone In (dynamic microphone)] or [Microphone In (condenser microphone)]. Caution Switch line in and microphone in on each setting page according to the specification of the microphone (p. 66). Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly.
[Event] Setting Video Record, Volume Detection, External Device Output/Input, Audio Playback and Timer Volume Detection The following can be set here. 5 Setting Page • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Output Set external device output. • External Device Input Set the operation to be performed when an event is triggered by input from an external device.
necessary to set the presets with the Preset Setting Tool under Admin Tools (p. 100). If there is no need for additional camera operation, select [None]. (9) [Video Record] Specify the video record action. If [Enable] is selected, video will be transmitted to the destination selected in [Video Record Action] (p. 67) when a volume detection event occurs. (10)[E-mail Notification] Select the e-mail notification operation to be performed.
[Event] Setting Video Record, Volume Detection, External Device Output/Input, Audio Playback and Timer (3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an active event. (4) [Inactive Event Operation] Select the operation to be performed upon an inactive event.
(5) [Video Record] Specify the video record action. When [Enable] is selected, video will be transmitted to the destination selected in [Video Record Action] (p. 67) when a timer event occurs. (6) [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a timer event occurs. To use this function, [Upload] > [E-mail Notification] must also be set (p. 64).
[Access Control] Setting User Access Privileges The following can be set here. Note • Authorized User Account Register who can access this camera. Authorized users have higher authorities than guest users. For details, see “User Authorities and Camera Control Privileges” (p. 130). • User Authority Set the authorities for authorized users and guest users. IPv4 Host Access Restrictions 5 Setting Page • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy. (3) [Prefix / Prefix Length] Create a list of permitted hosts and restricted hosts and set IPv6 address access for each host to [Yes] or [No]. You can specify the prefix length and set access restriction by network or host.
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. IPsec 5 (7) [ISAKMP SA Validity Period (min)] Set the duration of validity for ISAKMP SA (factory default setting is [480]). Setting Page • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices.
(8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. (7) [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6) This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
[IPsec] Setting IPsec identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (16)[SA AH Authentication Algorithm] Set the AH authentication algorithm to [HMAC_SHA1_96] or [HMAC_MD5_96] according to the authentication algorithm supported by the device to connect to.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. Important With regard to security, it is recommended that you use a selfsigned certificate where complete security does not need to be ensured through operation tests, etc. For system operation, acquire and install a certificate issued by a CA.
[SSL/TLS] Setting HTTP Communication Encryption (6) [Display Server Certificate Details] Click [Exec] to view the details of the certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. 5 Setting Page (9) [Restore] Installs the certificates and private key from backup.
[802.1X] Network Port Authentication Settings The following can be set here. • 802.1X Authentication Display the 802.1X authentication enable/disable control and status. • Authentication Method Set the authentication method used for 802.1X authentication. • Certificate Information Display the certificate used for 802.1X authentication and the private key installation status. • Certificate Management Manage the certificates and private keys used for 802.1X authentication. 802.1X Authentication (1) [802.
[802.1X] Network Port Authentication Settings (5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP-PEAP], but any installed client certificates and client private keys are also deleted. 5 Important Setting Page • If any CA certificates, client certificates, and client private keys already exist, they are discarded and new versions are installed.
[Memory Card] Memory Card Operations and Settings The following can be set here. • Memory Card Operations Perform MEMORY card operations. • Memory Card Information Display information about the MEMORY card. Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the MEMORY card. Note SD, SDHC and SDXC memory cards can be used with the camera. When an MEMORY card is inserted in the card slot, it is mounted automatically.
[Memory Card] Memory Card Operations and Settings Memory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. Be sure to perform the unmount process when turning off the power to the camera or removing the memory card. Failing to unmount first may result in management file problems or the memory card becoming inaccessible. You can use the Memory Card Unmount Tool (p.
Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note For accessing files saved to the memory card, see “Memory Card Access” (p. 154).
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, Installation Conditions (VB-H43/ VB-M42 only), HTTP Server 5 Setting Page (1) [LAN] LAN interface, maximum packet size settings (p. 48) (2) [IPv4] IP address, IPv4 settings, etc. (p. 48) (3) [IPv6] Settings regarding IPv6 (p. 49) (4) [Installation Conditions] Dome setting (p.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance The following items can be used here. • Device Information Display information about the current device. • Tool Display or Initialize Camera Settings, and Back Up/Restore Settings. Device Information (6) [Restore Settings] Restore all settings, other than the date and time, from a backup file on a memory card. The IP address, SSL or 802.1X certificates, and private key files are also restored.
Chapter 6 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs ❏ Managing Memory Card Video
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 88) Panorama Creation Tool (p. 93) This is the top page of Admin Tools. All tools can be launched from this page. A panorama image creation tool that shows the entire area that can be captured by this camera. Once a panorama image is captured and registered, it is shown in the panorama display panel of the viewer.
Admin Tools Overview Preset Setting Tool (p. 100) Log Viewer (p. 119) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full image mode. You can also set [Preset Tour] whereby the camera tours and monitors multiple presets. This viewer shows the logs of operating conditions of the camera. 6 Admin Tools Note Intelligent Function Setting Tool (p.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 42). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 42). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 127). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Even if a panorama image is saved in the camera, it will not be displayed here. (8) [Registered Privacy Masks] Show the number of registered privacy masks. You can set up to eight privacy masks.
Privacy Mask Setting Tool Important (1) (2)(3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all images transmitted from the camera (live video, uploaded images, recorded video, video recorded to an memory card). • Check privacy mask settings again if the [Video] > [Video Size Set] settings on the Setting page have been changed.
Changing/Deleting a Privacy Mask Area How to Change 1 Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Note Select a disabled privacy mask and click [Quick change] to enable it. 2 Change the position and size of the privacy mask area. How to Delete Privacy mask areas can be changed using the mouse or by entering values.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 6 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. Click [Start Panorama Creation]. The capture is started. Change the settings beforehand for [Exposure Lock], [White Balance Lock], and [Focus Lock] as necessary.
Panorama Creation Tool Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a panorama image is being created, the connection of anyone other than Administrators and connections other than RTP are cut off. • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (6) (6)-1 (6)-2 (6)-3 (7) (8) (9) 6 (10) Admin Tools (11) (5) (1) Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 134). (2) [Switch Mouse Operation] button Click the button to switch to .
[Wide-angle]: Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle. (11)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (12)[Restore settings] Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera.
Tilt controllable area Maximum vertical capture area View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). 6 When wide-angle is selected, the capture of the camera operating angle would exceed the view restrictions if it remained the same. Therefore, it is narrowed automatically.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama or full image mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Preset Setting Tool Set preset tour after the presets have been set.
Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen or full image. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets. The following explains the [Preset] tab display screen. For the [Preset Tour] tab, see “Preset Tour” (p. 105).
(11)[Detailed Settings] Show the detailed settings. (11)-1 [Show in viewers] checkbox Select this checkbox to use presets in the viewer. When the [Home Position] is selected in (8), this function is grayed out. (11)-2 Camera Parameter Enter the center angle of the desired angle in [Pan] and [Tilt]. In [Zoom], enter the view angle. • Camera Angle [Pan] ..... Set the pan position of the camera. [Tilt] ....... Set the tilt position of the camera. [Zoom] .. Set the viewing angle of the camera.
Preset Setting Tool 3 Operate the camera from the image display area, set it to the desired position and click [Quick Registration]. Using the Digital PTZ Function to Set Presets Use the Digital PTZ function to set part of the area that can be captured by the camera as a preset. Use the preview frame of the panorama screen to set presets 1 Use the preview frame of the panorama screen to set presets.
Note Digital PTZ is a function for transmitting only the specified part of a camera video. Therefore, this function reduces the load on the network. Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the image, etc., click [Detailed Settings] and specify the detailed settings before saving the preset settings in the camera. 1 Select the [Show in viewers] checkbox. Important • To use presets in the viewer, select the [Show in viewers] checkbox.
Preset Setting Tool Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tour] Tab Display Screen (9) [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. (10)[Pause (sec)] Set the time at which the camera stops at the preset position. You can set between 0 and 120 seconds in 5-second increments. (1) (2) 6 You can set between 1 and 120 seconds in 1-second increments. (3) (11) (12) (1) [Preset Tour] selection box.
2 Select the preset number you want to add to the tour schedule from the [Preset] selection box, and then click [Add]. The preset is registered in the tour schedule list. Up to 20 presets can be registered. 3 Select a preset in the tour schedule list, and set the preset operation. In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt, and zoom speeds of the preset. In [Pause (sec)], you can enter the number of seconds for the camera to remain stationary at the preset position.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Alert The object is abandoned and detection begins after set time.
Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line. It determines that an object is passing when the decision point of the object detection frame crosses a detection line. Passing detected. Alert 6 Detection begins when decision point of object crosses detection line. Video Area Changes Admin Tools Background Image Generated Passing Detected Analysis Volume Detection Detect specified volume levels.
Display Screen of Intelligent Function Setting Tool (1) (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (7) (8) (9) (10) (6) (5) (4) (1) Image Display Area The image currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line segment. Also, subjects for which movement has been detected are shown in a detection block and detection frame.
Intelligent Function Setting Tool If camera control privileges are not obtained, this function is grayed out. Important It takes tens of seconds for the intelligent function to restart. No detection is performed while restarting. (10)[Detection Settings] Show the [Detection Settings] dialog box (p. 118). This dialog box allows you to reduce the effects of lighting changes. (12)Camera position selection box Select the camera position from the view restriction presets or the home position.
Intelligent Function Settings 1 Important Add detection settings. Notes on intelligent function settings and operation When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings can be registered.
Intelligent Function Setting Tool Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Image Display Area Detection Area Set detection criteria while operating the camera and checking the image in the image display area. [Detection Criteria] tab Moving object detection, abandoned object detection, camera tampering detection (3) (4) 6 Admin Tools (1) (2) (1) [Detection Settings Name] You can use up to 64 characters in a detection setting name.
Important It is recommended that the detection criteria are set in a condition as close as possible to the condition in which the camera is actually used. Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection. Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject.
Intelligent Function Setting Tool Setting the Detection Line Setting a detection area using [Quick setting] [Quick setting] can be configured for [Removed Object Detection] only. Temporarily remove the object whose removal you want to detect from the video display area. 2 Click [Restart intelligent function]. 6 Admin Tools 1 Use the image display area to set the detection line. Specify a detection line consisting of a polygonal line with a maximum of 32 angles.
contour lines take on the same color as the detection area and “detected” mode is triggered to ON. Detection area Object size indicator Any moving objects detected are shown with contour lines. If a moving object is smaller than [Object Size (%)], its contour lines are white. If the moving object is larger than [Object Size (%)], its contour lines take on the same color as the detection area, indicating that “detection” mode has been triggered to ON.
Intelligent Function Setting Tool Detect criteria for [Camera Tampering Detection] For [Camera Tampering Detection], the entire image display area becomes the detection area. “Detected” mode will be triggered to ON when the image is obstructed over an area exceeding the ratio set in [Change Ratio (%)]. Obstructed area indicator Any moving objects detected are shown with contour lines. If it is smaller than [Change Ratio (%)], contour lines are white.
Important 2 Select [Reduce effects of lighting change]. 3 Click [Save settings]. Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection. Note • A ratio of up to 30% can be set for [Object Size (%)] in passing detection. • A passing detection event is notified only when the decision line is crossed. Take care in setting the operation to be performed when an event occurs.
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) (2) (3) (4) (5) (6) 6 (7) (8) (9) (10) Admin Tools (12) (11) (13) (14) (15) (16) (17) (1) [Download] Download log files from this camera or memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple log files in the camera's internal memory or memory card, load and display the file before the currently shown log list.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. (16)[Match case] checkbox Specify whether or not to enable case sensitivity in search commands.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. 6 Copying/Searching Logs Admin Tools How to Copy Click to select the log you want to copy, and then click [Copy].
Recorded Video Utility This utility manages video recorded on an memory card. It allows you to play back recorded video and download it to a PC, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) (2) (3) (7) (4) (5) (6) (13) (8) (9) (10) (11) (12) (1) [Refresh Video List] Update the video list to the current state. (10)[Download] Download videos selected in the video list to a PC. (2) [Refresh Download Status] Update video download status to the current state.
Recorded Video Utility Confirming Recorded Video Click [Select All] to select all videos on the list. 6 The video list displays the following information: Narrowing Down the Number of Videos [Format] Displays the format of a recorded video ([JPEG] or [H.264]). Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need. Set the following conditions and click [Apply filter] to show only the videos matching the specified conditions.
Downloading Video Download video recorded on an memory card to a PC. 1 Specify the folder to download video to in [Download to]. Click [Browse] to specify a folder. 2 Select a video to download in the video list. 3 Click [Download]. The video is downloaded to the specified folder.
Recorded Video Utility • [Not Downloaded] or [Partially Downloaded] JPEG videos may not be played back in the order they were recorded. Slider/Playback Control [Recording Date & Time] Displays the date and time of video frames that are being displayed. [Playback File No.] Displays file numbers and total number of video files that are being displayed. Note Drag the slider to change playback position. The following buttons can also be used for playback.
[Playback with External Player] Start up the external player (Windows Media Player, etc.) and the selected video is played back. [Open Video folder] Open the folder storing the selected video. Double click the video file in the folder to play it back. Note • When the data size for mov type files is 1 MB or greater, they are split into several files. • If mov files are split into several files, only the initial few seconds of the first file can be played back.
Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer. Using Control for Admin 6 Admin Tools Click the [Control for Admin] button to display the Control for Admin Panel.
Chapter 7 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin Viewer and the VB Viewer User Authorities and Camera Control Privileges • The operable ranges differ between the viewers. Admin Viewer: Users can use the administrative control functions, such as shooting adjustment settings or event detection display.
Overview of Viewer [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have privileged camera control. Authorized users can no longer launch the Admin Viewer upon losing privileged camera control. However, they can still launch the VB Viewer.
Video Distribution Audio Distribution VB Viewer Video size, video display size, full screen mode, reconnect, audio reception, get a snapshot Panorama display Digital PTZ Video Distribution*2 VB Viewer Video size, video display size, full screen mode, reconnect, get a snapshot Panorama display Digital PTZ *1 PTZ: Pan, tilt, zoom *2 If video distribution authority is disabled, users can no longer use VB Viewer.
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 26) • This “Operation Guide” explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions. Access “http://192.168.100.1/” via the web browser. 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
How to Operate the Viewer (11)[BLC] (Back Light Compensation) button This button turns on/off backlight compensation. This control is effective when the image is dark due to backlight. (12)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (13)Information Field Information messages, warning messages and error messages are shown to the user. (14)[Get a Snapshot] button A still image from the moment of clicking is displayed in a new window.
(3) Video Display Size Set the display size of the image shown on the screen. (4) [Full Screen Mode] button Live images are shown in full screen mode. (5) [Reconnect] button The camera is reconnected. (21)Digital PTZ Panel This panel is displayed upon clicking the [Digital PTZ] button. (6) [Audio Reception] button Displays the Receive Audio panel. (22)Digital PTZ Area Designator (7) Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area.
How to Operate the Viewer Waiting for control privileges When waiting for control privileges in the VB Viewer, the remaining standby time is shown on the control privilege status indicator. Video Display Area This slider is used to control the tilt (vertical movement) of the camera. Control privileges assigned (restricted time counting down) If another user is waiting for control privileges while you are assigned control privileges, your remaining time is shown on the control privilege status indicator.
Changing the Camera Zoom Ratio Using the Preset/Home Position Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. You can control the camera using presets and home position registered in the camera beforehand (p. 100). Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle.
How to Operate the Viewer Cropping and Displaying Part of an Image (Digital PTZ) You can use the Digital PTZ panel to crop and display part of a camera image in the image display area. It is also possible to use a preset or home position registered to the camera.
also moves in accordance with the operation of the pan, tilt, and zoom sliders. Using a Preset or the Home Position You can use a registered preset or home position to specify the range for Digital PTZ. Click the preset selection box and select a preset from the displayed list to move the preview frame on the Digital PTZ panel to the preset position and display the image inside the frame in the image display area.
How to Operate the Viewer * [Video Size Set] cannot be set to [1920 x 1080 / 960 x 540 / 480 x 270] (p. 57). [Actual Pixels] displays the video at the size at which it is being captured. [Fit to Window] displays the video at the maximum size possible in the web browser window. Displaying in Full Screen Mode You can show images over the entire display. Clicking this button will switch the viewer to full screen mode. Admin Viewer VB Viewer [Audio Reception] Displays the Audio Reception panel.
To reconnect the camera, click this button. Checking Information Note If you reconnect, audio reception will stop and camera control privileges will be lost. Receiving Audio You can receive audio through the microphone attached to the camera. VB Viewer Admin Viewer The following icons will appear depending on the content of the information displayed. Click this button to receive audio.
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Transmitting Audio Important In the Admin Viewer, you can transmit audio via an external device connected to the camera. When the Viewer PTZ function is used, you cannot operate the camera by clicking the image display area. Note 7 • Video cropped with Viewer PTZ will not be videos recorded manually, or by event or timer.
Adjusting the Preview Frame Size Exiting Viewer PTZ Drag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be shown in the image display area. Click the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited.
Performing Operations and Settings in the Admin Viewer Opening/Closing and Moving Control Items Clicking the title of a control item will open or close it. ⇔ The checkbox is always checked if [Control by zoom position] is selected in [Camera] > [Camera Control] > [Pan/Tilt Speed Control] on the setting page (p. 55). The pan/tilt speed control can be enabled/disabled using this checkbox when [Control at set speed] is selected in [Camera] > [Camera Control] > [Pan/Tilt Speed Control].
Note Setting the Exposure • When [Auto] or [Manual] is selected for smart shade control, the video data size increases. • When [Manual] is selected for smart shade control, setting a high compensation strength may increase screen noise. If noise is noticeable, lower the control level. (1) Setting the Focus (2) (3) (4) (5) [Auto] :Automatically focuses on the subject. [Manual] : You can adjust the focus manually by pushing the (far) and (near) buttons.
Performing Operations and Settings in the Admin Viewer For an explanation on each item set in [Metering Mode], see [Metering Mode] in the Setting page (p. 53). (4) [Shutter Speed] When [Manual] or [Auto (Shutter-priority AE)] is selected for [Exposure], select the shutter speed desired. If [Manual] is selected, set the shutter speed in the range of [1/1 sec] to [1/16000 sec] from a pulldown menu.
• If the subject looks greenish under mercury lamps in the [Auto] mode, select the [Mercury Lamp] mode under light source. If the image is still not shown in appropriate colors under mercury lamps when the [Mercury Lamp] mode is selected under light source, use [One-shot WB]. (5) • When the subject has only one color, under low light conditions, or when sodium lamps, mercury lamps or certain other fluorescent lighting is used, colors may not be adjusted automatically.
Performing Operations and Settings in the Admin Viewer 1 Select (2) [Day Mode] or (3) [Night Mode] in [Day/ Night] (p. 148). 2 Under the lighting conditions selected in step 1, adjust the focus position as required while watching the video. 3 Click [Register focus position]. [Registered] will appear next to the mode, [Day Mode] or [Night Mode], picked in step 1. 4 Select the remaining mode in step 1, and repeat steps 2-3.
Setting automatic control Click the [Auto Control Settings] button to display the [Auto Control Settings] panel, and set the [Day/Night Mode Switching] and [Timer]. Adjusting Image Quality (1) (1) (2) (2) (3) (3) (1) [Noise Reduction] Select [Mild], [Standard], or [Strong] for the noise reduction setting. Principally, this setting is more effective in low-light conditions. When set to [Strong], the noise reduction effect is increased, but the afterimage of moving subjects becomes easier to see.
Performing Operations and Settings in the Admin Viewer Displaying Event Status Clicking the [Event Display] button will show the event display panel, which shows the input status of external devices, as well as the status of image and volume detection by the intelligent function. Example: Volume Detection status ON (1) (2) 7 Admin Viewer/VB Viewer (3) (1) [External Device Input] When a contact input signal is received from an external device, input will be activated and an icon will be displayed.
Recording to an Memory Card Manually Confirming Manually Recorded Video Video displayed in the Admin Viewer can be manually recorded to an memory card. Use the Recorded Video Utility (p. 122) to confirm video manually recorded to an memory card. Click the [Recorded Video Utility] button to start the Recorded Video Utility from the Admin Viewer. Note • To record on an memory card, an memory card must be inserted in the camera (p.
Chapter 8 Appendix ❏ Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default Settings ❏ List of Factory Default Settings ❏ Index
Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 5 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 80)). When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Memory Card Access Note • A folder is created once per hour. • If the time difference is added to the starting and ending times, it will equal the local time. File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2014, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20140910 070618-070619- M 00 _ 507.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 63) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 63) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 64) [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem The camera does not start. • If you are using a PoE hub, check if the LAN cable is connected correctly. • If you are using an AC adapter (sold separately), check if the AC adapter is connected correctly.
Troubleshooting Problem Countermeasures • If there is no audio, check the audio server settings of the camera and also check the sound and audio device settings for the PC. • If you are using the Admin Viewer with the administrator authorities, check if the camera is connected to the RM Viewer or another viewer that lets the administrator use audio. • In VB Viewer, audio cannot be used if the Canon Network Camera Audio Receiver add-on is not installed. The camera cannot be controlled.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. A004 Starting and stopping of uploader [info] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped.
A470 Uploader initialization failed [crit] B102 Client connection denied [notice] Description uploader initialization failure - %1 (A470) Description %1 request denied [%2] (B102) %1 Error number %1 Client host IP address Meaning The uploader could not be initialized. %2 Denial type (41 | 43 | ...) Countermeasure If the problem persists after rebooting the camera, the camera is faulty, arrange for servicing.
List of Log Messages B204 Audio message reception failure [info] V021 Shutting down intelligence service [info] Description audio message recv error [%1:%2] (B204) Description shutdown intelligent. (V021) %1 Error notification number Meaning Intelligent service was shut down. %2 Cause of error Meaning The audio message could not be received.
V400 Video input initialization error [crit] V420 Could not start intelligent service [crit] Description video %1 initialization failure - %2 (%3) (V400) Description intelligent initialization error [%1] [%2] . (V420) %1 Video number %1 Error number %2 Process description %2 Cause of error %3 Error details Meaning Failed to initialize intelligent service. Meaning The video input function was stopped because the video input system could not be initialized.
List of Log Messages HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed, IP:%1 (H143) %1 IP address Meaning An unknown user was specified in user authentication. S012 External device service started [info] Description starting extio (S012) Meaning The external device input/output service was started.
S303 Error on saving settings [err] S320 PAN/TILT operation error [err] Description Can’t update files of system settings (S303) Description %1 error occurred. [%2] (S320) Meaning An error generated while the system was saving a setting. Setting could not be saved. %1 PAN | TILT %2 Warning details Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area, etc. Meaning An error occurred during operation or stopping of PAN/TILT.
List of Log Messages Camera Messages R003 RTSP PLAY request received [info] Description PLAY received: client_IP=%1, profile=%2, num_of_sessions=%3(V=%4,A=%5, M=%6,BC=%7) (R003) %1 Client IP address %2 Profile name of requested PLAY %3 Total number of client sessions %4 Total distribution count of Video stream %5 Total distribution count of Audio stream %6 Total distribution count of Metadata stream %7 Total distribution count of AudioBackChannel Meaning RTSP PLAY request was received.
R006 Stopping multicast [info] Description stop multicast: profile=%1, num_of_sessions=%2(V=%3,A=%4, M=%5,BC=%6) (R006) %1 Client IP address %2 Profile name of requested MulticastStreaming STOP %3 Total distribution count of Video stream %4 Total distribution count of Audio stream %5 Total distribution count of Metadata stream %6 Total distribution count of AudioBackChannel Meaning Multicast was stopped.
List of Log Messages R304 Client disconnected [err] Description RTP/HTTP connection closed by client (R304) Meaning Disconnected from client. R305 RTSP processing error [err] Description RTSP Error: error_code=500: Internal Server Error (R305) Meaning An RTSP processing error occurred.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
List of Viewer Messages Warning Messages Message Explanation Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewer, etc. Failed to establish audio connection. Connection for audio reception failed. You are not connected to the camera.
Restore Default Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 174. Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Launch the web browser and display the settings menu.
Restore Default Settings 3 Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5 seconds or more. VB-H630D/VB-M620D Reset Switch The reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip. All settings of the camera, except for the date and time, are restored to factory default settings.
List of Factory Default Settings Item Item Setting Administration Function Name • User Name (Administrator ID) root • Administrator password camera • Path to setting pages admin VB-H630VE/VB-H630D/ VB-M620VE/VB-M620D/ LAN Interface Auto VB-H730F/VB-M720F Maximum Packet Size 1500 • LAN • IPv4 Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255.255.
List of Factory Default Settings Item Pan/tilt speed control Setting Control at set speed • Day/Night (when Auto is set) Switching Brightness Standard Response (sec.) 20 • Installation Conditions Dome Do not use LED Setting Turn On Image Flip Disable • Camera Position Control Restricted to Presets No Restriction Camera Position without Control Do not return to Home Position Setting Video Quality 3 Target Bit Rate (kbps) 2048 Frame Rate (fps) 30 I Frame Interval (sec) 1 • H.
Item Setting Item Common to all models Multicast TTL 0 • On-screen display Audio Transmission Disable Date display Disable • RTP Streaming 4 Position of date display Upper left Video Size 480 x 270 JPEG* Format of date display YYYY/MM/DD Frame Rate 30 Disable Multicast Address 0.0.0.
List of Factory Default Settings Item PASV Mode Setting Enable Item Detect Criteria The reference volume level or above Reference Volume Level 50 Detect Criteria Duration (sec) 0 ON Event Operation Disabled OFF Event Operation Disable Ongoing ON Event Operation Disable Preset None Video Record Disable E-mail Notification Disable External Device Output for ON Event Disable External Device Output for OFF Event Disable File Upload Path File Naming YYMMDDHHMMSSms Subdirectory Name to
Item Setting Setting Operation Mode Normally Open Active Event Operation Disable Inactive Event Operation Disable Start Time 00:00 Ongoing Active Event Operation Disable End Time 00:00 Preset None Repeat Interval None Video Record Disable Video Record Disable E-mail Notification Disable E-mail Notification Disable External Device Output for Active Event Disable External Device Output Disable External Device Output for Inactive Event Disable Audio Playback at Active Event Di
List of Factory Default Settings Item Setting Setting 13: / 32 Yes DH Group Group 2 14: / 32 Yes ISAKMP SA Validity Period (min) 480 15: / 32 Yes • IPsec Set 1 16: / 32 Yes IPsec Set Disable 17: / 32 Yes IPsec Mode Tunnel Mode 18: / 32 Yes Destination IPv4 Address 19: / 32 Yes Destination IPv6 Address 20: / 32 Yes Source IPv4 Address • IPv6 Host Access Restrictions Apply Host Access Restrictions Item Source IPv6 Address Security Protocol Default Policy Authorize Access Security
Item Setting Security Gateway IPv4 Address SA ESP SPI (outbound) Security Gateway IPv6 Address SA ESP Encryption Key (inbound) Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Authentication Key (inbound) SA ESP Encryption Algorithm AES SA AH Authentication Algorithm SA ESP Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key (outbound) SA AH Authentication Key (inbound) SA AH SPI (inbound) SA ESP SPI (outbound) • IPsec Set 4 SA ESP Encr
List of Factory Default Settings Item Setting SA AH SPI (inbound) Item Setting Validity Period End Date • IPsec Set 5 • Encrypted Communications IPsec Set Disable IPsec Mode Tunnel Mode SSL Communications Disable • 802.1X Authentication Destination IPv4 Address 802.
Index Numerics 802.1X Authentication .........................................78 A Client ............................................................ 65, 78 Color Saturation ......................................... 54, 150 Control for Admin ..................................... 127, 144 Custom Installation ............................................. 26 Custom Settings ............................................... 149 Abandoned Object Detection ...........................116 Access Control .........
Index External Device Output .................................... 149 IPv6 .................................................................... 49 IPv6 Host Access Restrictions ........................... 72 F Factory Default Settings ........................... 172, 174 J Filter ......................................................... 121, 123 JPEG .................................................................. 57 Focus .........................................................
One-shot WB .....................................................147 On-screen Display ..............................................58 Operating the External Device Output ..............149 Operation Mode ..................................................68 Output Volume ....................................................65 Overwrite videos .................................................80 P S Search Domain .................................................. 50 Self-Signed Certificate .................
Index Video Record Action .......................................... 67 Video Record Setting ......................................... 67 Video Saving ...................................................... 81 Video Server ....................................................... 65 Video Size .......................................... 57, 134, 140 View Restriction Setting Tool .............................. 96 Viewer Admin Viewer ..................................... 134, 143 RM-Lite Viewer .................
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