Owner's Manual

134
The steps below explain how to check the version of this
software.
Checking the Version of the Viewer
Checking the Version of the Storage Server
The VB-C60, VB-C500D, and VB-C500VD support
MPEG-4 format, while the VB-S30D, VB-S31D, VB-S800D,
VB-S900F, VB-S805D, VB-S905F, VB-H43, VB-H630VE,
VB-H630D, VB-H730F, VB-H41, VB-H610VE, VB-H610D,
VB-H710F, VB-M42, VB-M620VE, VB-M620D, VB-M720F,
VBM40, VB-M600VE, VB-M600D, and VB-M700F support
the H.264 format. Note that the following limitations apply.
Live View
• The following video window settings cannot be set, and
the frame rate settings on the camera are enabled.
– Maximum Frame Rate
– Auto Adjust Frame Rate
• Synchronization of audio and video is not guaranteed.
Recording
• The frame rate settings on the camera are enabled.
• The [Reduce recording frame rate when disk is under
high load] setting in the Storage Server Group Settings
is disabled.
• The [Record Now] option only supports JPEG format.
You cannot use this option to record video in MPEG-4
format or H.264 format.
Playback
• You can perform the following operations. However,
you cannot use [Fast Reverse], [Previous Frame], and
[Next Frame].
– Specify the playback time on the timeline
– Start playback from the live event display window
and the event search window
– You can use [Pause], [Fast Forward], [Previous
Event], and [Next Event]
• If you change the recording format of a recording
schedule from MPEG-4 or H.264 to JPEG part of the
way through the recording, then when you reverse the
recording, the video disappears when you transition
from the JPEG segment to the MPEG-4 or H.264
segment, and the “No Recorded Video” error message
is displayed.
• Recordings in MPEG-4 and H.264 format recorded with
this software can only be played back with this
software. However, you can use [Extract Video] to save
the recording as a .mov file and use QuickTime or other
compatible software to play back the recording.
How to Check the Version
1
Start the Viewer.
2
Click [Help] > [About].
3
Check the version of the software on the displayed
dialog box.
1
Click the Start button > [Control Panel] > [Uninstall a
program] or [Add or Remove Programs].
2
Check the version of the software in the displayed list.
Functional Limitations for MPEG-4 and H.264 formats
Important
Only H.264(1) video can be displayed and recorded. The
software does not support H.264(2) video, even if using a
camera that does support H.264(2).