Network Camera Operation Guide Be sure to read this Operation Guide before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera VB-M700F/VB-M600D/VB-M600VE/VB-M40/VB-M40B (hereafter referred to as VB-M700/600/40 or the camera). The only difference between the VB-M40 and VB-M40B is the exterior color. The VB-M700F, VB-M600D, VB-M40 and VBM40B are for indoor use only. The VB-M600VE can be installed outdoors, such as underneath eaves. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use.
Introduction Trademark Notice Only for European Union and EEA (Norway, Iceland and Liechtenstein) • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • Windows is legally recognized as the Microsoft Windows Operating System.
Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you purchased the product. Security Export Control This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by governmental agencies.
How to Read This Operation Guide User Manuals This camera comes with the “Installation Guide” and “Operating Guide” (this manual) included in the Setup CD-ROM. Installation Guide (Included) This guide provides notes and procedures on camera installation as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • Do not disassemble or modify the camera. • Do not spill water or other liquid inside the camera, spray the camera with water, or otherwise make it wet.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Maintenance for Recessed Mounting Kit (dedicated option for VB-M600D/VBM600VE) or Ceiling Mount Cover (dedicated option for VB-M40) Periodically check the brackets and screws for rust and loosening to prevent injuries and equipment damage due to falling items.
Table of Contents Introduction ...................................................................................................................ii Disclaimer ............................................................................................................................... ii Notes on Network Security ...................................................................................................... ii Copyright................................................................................
Chapter 2 Initial Settings Preparing the Camera for Use..................................................................................2-2 Installing the Necessary Software ............................................................................2-4 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/ Windows Server 2008/Windows Server 2012 ................................................................. 2-5 Performing Initial Settings for the Camera.............................
Table of Contents [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance......................................................................................................5-33 Chapter 6 Admin Tools Admin Tools Overview..............................................................................................6-2 Admin Tools ....................................................................................................................... 6-2 Privacy Mask Setting Tool ..
Launching the Viewer ...............................................................................................7-5 Launching the Viewer.......................................................................................................... 7-5 Shutting Down the Viewer ................................................................................................... 7-5 Connecting from Admin Tools.............................................................................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Common Features Megapixel Support Equipped with a 1.3 megapixel CMOS sensor, the camera supports high-quality video monitoring. H.264 Support In addition to JPEG, the camera supports video compression in H.264 format, which provides high image quality and high compression rates.
1 Before Use Camera Software Installed Software Included Software VB-M700/600/40 Viewer The included Setup CD-ROM contains the following software. Install the software on a PC to use it. (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images. The Admin Viewer lets you monitor all camera controls and events.
Memory Card Unmount Tool This software allows you to mount/unmount memory cards inserted in specified cameras, and acquire information from memory cards. SD Card Utility (See Chapter 8 “SD Memory Card Access”) This tool displays or deletes JPEG images saved on an SD memory card. It can also convert saved images into MOV files and save them to a computer. Network Video Recording Software (optional) Additional licenses can be purchased as necessary.
Camera Software 1 Before Use RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Operating Environment For the latest information on this product (firmware and included software, user manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600/40 Viewer, Admin Tools CPU Intel Core 2 Duo 2.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [VB Initial Setting Tool], and then click [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
2 Click [Add]. This completes the trusted site registration process. The [Trusted sites] dialog box appears. 3 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Notes on Use with Windows Server 2008/ Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012.
Notes on Operating Environment Clear the [Do not save encrypted pages to disk] checkbox in [Security]. Before Use 2 1 Important Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox also becomes enabled. 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your PC manual.
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Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 2-4) “Performing Initial Settings for the Camera” (p. 2-6) ▼ Checking Images When initial settings are complete, access the camera via a web browser and check the image using the VB Viewer. “Checking the Camera Image” (p.
Preparing the Camera for Use 2 Using VB-M700/600/40 Viewer Initial Settings The camera's built-in VB-M700/600/40 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer” ▼ Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix”.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 7 When the installation complete screen appears, click [Exit] or [Reboot]. 2 The [Trusted sites] dialog box appears. 4 Enter the IP address of the camera under [Add this website to the zone], and then click [Add]. Initial Settings 3 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. 1 Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in the “Installation Guide”). 2 Launch the VB Initial Setting Tool. 3 Select a MAC address, and then click [Initial setting]. Click to select To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] icon on the desktop.
2 Checking the Camera Image Initial Settings Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. 1 Click to select the camera's MAC address which will be checked, and then click [Settings]. Click to select 2 This will launch the web browser and display the top page of the camera. Click [VB Viewer]. The viewer launches and displays the camera image.
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Chapter 3 Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set zoom, focus and exposure compensation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. Important • The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use. Overuse may cause the camera to malfunction.
Setting the Camera Angle 3 Click [Yes] at the following message. When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set. When using multiple cameras, the camera connection information already entered into the camera specification file can be read into the camera list used by the Camera Angle Setting Tool.
3 Select the camera specification file and click [Open]. Connecting to the Camera From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Connecting to the Next Camera on the List Camera list Click [Next] to disconnect the camera currently connected and connect to the next camera on the list.
Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. 2 Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool.
Display Screen of Camera Angle Setting Tool (6) (2) (10) (11) (12) (4) (5) (6) (8) (1) (3) (4) (13) (14) (5) (15) (7) (8) (9) (2) (1) (8) (13) (14) (15) (8) (9) (1) Image Display Area The image captured by the camera is shown. (5) [Tilt] button Control the camera's tilt operation. (2) [Switch Screen Size] button Switches the display screen size between “320 x 240” and “640 x 480”. The display screen size can also be selected from [Display Screen Size] from the [Display] menu.
Setting the Camera Angle (10)[Control Assist Display] selection box Select whether to [Enable] or [Disable] operation assist in the image display area. (12)[Control Assist Correction] When the orientation of the camera is moved by hand, the operation assist display will not correspond with the actual camera angle. In this case, click [Control Assist Correction] to confirm the actual camera angle and automatically correct the display position of operation assist.
Click the Image to Set Camera Angle Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
Setting the Camera Angle Making Day/Night Mode Focus Settings You can select the focus control method used when switching Day/Night Mode to suit the lighting environment the camera is being used under. Select [File] > [Day/Night Mode Focus Settings], the [Day/Night Mode Focus Settings] dialog box will open. • If you change the zoom position after making Day/Night Mode focus settings, you will need to make the focus settings again.
Creating a Camera Specification File You can load a camera list in the [Select Camera] dialog box (p. 3-3) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format. Camera Specification File Content The 1st row in the camera specification file is the header row.
Creating a Camera Specification File Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. 3 Camera Angle Setting Tool RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M700F,192.168.100.1,80,root,camera1,0 1Fa VB-M600VE,192.168.100.2,80,root,camera2,0 1Fb VB-M600D,192.168.100.3,80,root,camera3,0 2Fa VB-M600D,192.168.100.4,80,root,camera4,0 2Fb VB-M600D,192.168.100.5,80,root,camera5,0 3Fa VB-M700F,192.168.100.
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Chapter 4 Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. User authentication is required to access [Setting Page], [Admin Tools] and [Admin Viewer]. 1 Launch the web browser. 2 Enter the IP address you specified in the Initial Setting Tool.
Chapter 5 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏ Settings Related to Events ❏ User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (SSL/TLS) Settings ❏ SD Memory Card Operations and Displaying Inform
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (p. 5-5) • Date and Time Camera date and time and time zone settings (p.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 4-2). For details on entering the user name and password, see p. 4-2. Setting Menu 5 Items Common to All Setting Pages (2) Setting Page (1) Applying New Settings When a setting is changed on any setting page, [Apply] shown on the top right and bottom right of the setting page turns from grayed-out to blue.
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. LAN • Administrator Password Set the administrator password. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • SNMP Configure the necessary settings to use SNMP. 5 (1) [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex]. Normally [Auto] is used.
Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled. In this case, see “Performing Initial Settings for the Camera” (p. 2-6) and use VB Initial Setting Tool to set the address again.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMP (1) [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. 5 Setting Page (2) [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security. (3) [Administrator Contact Information] Set contact information (e-mail address, etc.) for the Administrator of the camera.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method and time zone for the camera. [Synchronize with computer time] The camera will synchronize with the date and time of the computer currently accessing the camera. The time zone will also be selected automatically. Current Date and Time [Date], [Time] The date and time currently set in the camera are shown.
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings. • Camera Position Control Set whether or not to limit the pan, tilt and zoom operations to the preset positions.
Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen. Use this mode if you want to adjust the exposure to the center of the screen because the subject is receiving a spotlight or backlight, etc. (4) [Focus Mode] Set the focus mode when camera starts.
[Camera] Setting Initial Camera Settings and External Device Name Degree of blurriness corrected Viewing angle ratio Effective pixels Disable — 100% Approx. 1.23 megapixels On1 Small 83% Approx. 0.85 megapixels On2 Large 50% Approx. 0.31 megapixels Important • The image stabilizer is not effective when the subject is shaking. • The image stabilizer is not effective beyond a certain level of vibration or against momentary vibration. • See “Important” on p. 6-15, p.
(1) [Restricted to Presets] Set the camera control preset to [No Restriction] or [Preset Only]. The administrator can limit camera control by non-administrators to preset angles by selecting [Preset Only]. (2) [Camera Position without Control] Select either [Do not return to Home Position] or [Return to Home Position] as the action when no control privileges are requested by users and the home position has already been set.
[Video] Setting Image Size, Quality and Frame Rate The following can be set here. • Initial Camera Settings Set to add intelligent function information (except volume detection) to JPEG headers. 5 H.264 Setting Page • JPEG Set the image quality, size, maximum frame rate and upload size in JPEG. (4) [Image Size: Upload] Select [160 x 120], [320 x 240], [640 x 480] or [1280 x 960] fo r t he size of images u pload ed. For det ails of up load se ttin gs, see p. 5-15. • H.
On-screen display (9) [Color of text] Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text to be displayed over the image. (10)[Color of text outline] Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text outline.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed. • HTTP Upload Set HTTP connection uploads. • E-mail Notification Set event information and image e-mail notifications. 5 Setting Page • FTP Upload Set FTP connection uploads. – If [Volume Detection Event] is enabled, disable [ON Event Operation] or [OFF Event Operation] (p. 5-20).
(7) [Parameter (query string)] Enter the parameter (using up to 127 characters). Parameters can be specified using the “%” character (p. 8-4). (8) [HTTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. Only one JPEG image is uploaded. It is not necessary to click [Apply]. After entering a password, first click [Exec], then [Apply] the password. Note • Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy.
[Upload] Setting HTTP/FTP Upload and E-mail Notification E-mail Notification (7) [Subject] Enter the subject of the e-mail to be sent using up to 31 ASCII characters. (8) [Message Body] Enter the message (text) of the e-mail to be sent using up to 255 ASCII characters. Parameters can be specified with the “%” character (p. 8-4). (9) [E-mail Notification Test] Clicking [Exec] initiates an e-mail notification test based on the settings currently entered. It is not necessary to click [Apply].
[Server] Setting the Image Server, Audio Server and HTTP Server The following can be set here. Audio Server • Image Server Set the image transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery. Image Server (1) [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the microphone attached to the camera can be transmitted to the Viewer.
[Server] Setting the Image Server, Audio Server and HTTP Server • Audio Reception • Output Volume Caution Important • The volume, sound quality, etc., may change depending on the characteristics of the microphone used. • If [Input Volume] or [Echo Canceller] settings are changed after setting volume detection, check the detection setting again. • RM Viewer is needed to when setting [Audio Reception from Viewer] to [Enable].
[Event] Setting Image Buffer, Volume Detection, External Device Input, Audio Playback and Timer The following can be set here. Volume Detection • Image Buffer Set the items associated with the temporary saving of images in the image buffer. • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Input Set the operation to be performed when an event is triggered by input from an external device. • Timer Set timer events.
[Event] Setting Image Buffer, Volume Detection, External Device Input, Audio Playback and Timer (8) [Upload] Select the upload operation to be performed. If [Enable] is selected, upload is performed when a volume detection event occurs. To use this function, the [General Upload] sub-menu and [HTTP Upload] or [FTP Upload] sub-menu must also be set from the [Upload] menu (p. 5-15).
Timer Sound Clip Upload (1) [Browse File] Specify the audio file you want to register as the sound clip, and then click [Add]. (1) [Timer Event Setting] Select [Disable] or [Enable] for timer event. (2) [Start Time] Set the start time of the timer event in 24-hour format. (3) [Repeat Setting] If [Enable] is selected, timer events will be generated according to settings in (4) [Repeat Interval] and (5) [Repeat Count]. (4) [Repeat Interval] Select [1 sec.] [5 sec.] [10 sec.] [30 sec.] [1 min.] [5 min.
[Access Control] Setting User Access Privileges The following can be set here. User Authority • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest users. • IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted. Setting Page • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery. Note If the same address is duplicated, the policy for the address that appears highest on the list will be applied.
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. IPsec 5 (7) [ISAKMP SA Validity Period (min)] Set the duration of validity for ISAKMP SA (factory default setting is [480]). Setting Page • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices.
(8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. Note If auto key exchange is used, it will take approximately 5 to 10 seconds before communication with the camera starts.
[IPsec] Setting IPsec (15)[SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. Note If IPsec is used, video transmission performance drops. z If [Security Protocol] was set to [AH] or [ESP and AH] 5 in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. Important With regard to security, it is recommended that you use a selfsigned certificate where complete security does not need to be ensured through operation tests, etc. For system operation, acquire and install a certificate issued by a CA.
[SSL/TLS] Setting HTTP Communication Encryption (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec]. This operation can only be performed via SSL communications, and will take effect after rebooting.
[Memory Card] SD Memory Card Operations and Settings The following can be set here. SD Card Operations (mount status) • SD Card Operations Perform SD memory card operations. • SD Card Information Display information about the SD memory card. SD Card Operations (unmount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the SD memory card. Important (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the SD memory card.
[Memory Card] SD Memory Card Operations and Settings SD Card Information Important Information recorded to the SD memory card may be regarded as “personal information.” Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note (2) [SD Card Operation Status] Displays the operation status of the SD memory card. The three status messages are as follows. • [Operable]: This status indicates that any operation may be performed.
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, H.264, Installation Conditions (VB-M40 only) HTTP Server Important These settings relate to network connectivity. If any setting is changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the user. Click [OK] to apply the new setting.
[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings 5 Setting Page Tool (1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current Settings] Display a list of current settings. (3) [Reboot] The camera is rebooted.
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Chapter 6 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 6-4) View Restriction Setting Tool (p. 6-12) This is the top page of Admin Tools. All tools can be launched from this page. The View Restriction Tool restricts the viewable capture range in the VB Viewer. You can set the desired range with the mouse by referring to the preview in panorama mode. Privacy Mask Setting Tool (p.
Admin Tools Overview 6 Admin Tools Log Viewer (p. 6-31) This viewer shows the logs of operating conditions of the camera. Note On the control panel of Windows, the decimal point in a value is always indicated by “.” regardless of the settings of [Region and Language]. Also, the date is shown in the “yyyy/mm/dd” or “mm/ dd” format, while the time is shown in the “hh:mm:ss” format.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 4-2). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 4-2). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
(5) [Obtain/release Camera Control] button This button is used to obtain/release the camera control privileges. For details, see “Obtaining Camera Control Privileges” (p. 7-8). If camera control privileges have not yet been obtained elsewhere, such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Focus] Focus can be operated if the control privileges have been obtained. Focus operations are the same as in the Admin Viewer.
Privacy Mask Setting Tool (1) (2) (3) (4) You can set up to eight privacy masks. Repeat the setting operations to set multiple privacy mask areas. Confirm privacy mask areas. Saved privacy mask areas are shown in the image display area and registered privacy mask display area (capture area). (1) (3) (1) Privacy Mask Area Enabled privacy mask areas are shown filled with color. Disabled privacy mask areas are just shown in a frame.
• Reconfigure all privacy mask positions and sizes when reconfiguring privacy mask settings after the image stabilizer setting was changed. 3 Click [Quick change] to save the privacy mask area. The changed privacy mask area is saved in the camera. Changing/Deleting a Privacy Mask Area How to Change 1 Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next].
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 6 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. (4) [Save to file] Save the currently shown panorama image as a JPEG file. Click [Start Panorama Creation]. The capture is started.
Panorama Creation Tool Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a panorama image is being created, the connection of anyone other than Administrators is cut off. • When a small value is entered for [Maximum Frame Rate: Image Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down. 2 When the capture is complete, click [Finish Panorama Creation] if the image is satisfactory.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (7) (7)-1 (7)-2 (7)-3 (8) (9) (10) (5) Admin Tools (6) 6 (11) (12) (4) (1) Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the VB-M700/600/40 Viewer. For details, see “How to Operate the Viewer” (p. 7-6).
• View restriction settings [Upper Limit]: Top limit of the view restriction. Click [Get value] to load the top edge value of the current camera angle. [Lower Limit]: Bottom limit of the view restriction. Click [Get value] to load the bottom edge value of the current camera angle. [Left Limit]: Left limit of the view restriction. Click [Get value] to load the left edge value of the current camera angle. [Right Limit]: Right limit of the view restriction.
View Restriction Setting Tool First, the center of the maximum wide-angle zoom is panned and tilted. Important • If you have changed the camera mounting method, recapture the panorama image and register it again. • The panorama screen may be slightly different from the actual image. After view restrictions have been set, be sure to confirm with the VB Viewer that the view restrictions have been reflected correctly. • Confirm the settings using the VB Viewer.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Preset Setting Tool Set preset tour after the presets have been set.
Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets. The following explains the [Preset] tab display screen. For the [Preset Tour] tab, see “Preset Tour” (p. 6-20).
(8) [Preset] tab, [Preset Tour] tab Switch between the preset setting tab and preset tour setting tab. (9) [Preset/Home Position] selection box Select the preset (from 1 to 20) or [home position] you want to set. (10)[Quick Registration] Load the current camera position, and register them as preset settings. (11)[Preset Name] You can enter a preset name of up to 64 characters. You can set a name in alphanumeric characters. Be sure to enter a single-byte alphanumeric preset name.
Preset Setting Tool Setting the Preset A preset and home position can be set in one of the following ways. Setting from Camera Angle in the Image Display Area 1 Select the preset you want to set from the [Preset/Home Position] selection box, and then fill the [Preset Name] field. 3 Drag to move or resize the preset preview frame (yellow) shown on the panorama screen to set the preset. 6 Admin Tools 2 If you click on the panorama screen, the preview frame will move to center on the clicked point.
3 4 Fine-tune the camera angle and adjust the image quality with focus or smart shade control while checking the image. Set a preset tour whereby the camera tours and monitors the multiple presets currently set. Click [Preview settings]. [Preset Tour] Tab Display Screen The settings are reflected in the preview frame on the panorama screen and the image display area. If you previewed incorrect settings, etc., and want to restore the settings registered in the camera, click [Restore settings].
Preset Setting Tool (8) [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. 3 (9) [Pause (sec)] Set the time at which the camera stops at the preset position between 0 and 120 seconds in 5-second units. Select a preset in the tour schedule list and set the pan, tilt, and zoom speeds using [Speed (PT)], [Speed (Z)], and [Pause (sec)], as well as the time in seconds during which the camera remains stationary at the preset position. (10)[Add] Add the preset to the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject.
Intelligent Function Setting Tool Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Alert 6 Background Image Generated Change in Designated Area Analysis Admin Tools The object is abandoned and detection begins after set time.
Volume Detection Detect specified volume levels. For setting details, see “Chapter 5 Setting Page” [Event] > [Volume Detection] (p. 5-20). Caution Notes on Use of This Camera The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function.
Intelligent Function Setting Tool such as in the Admin Viewer, the control privileges will be obtained the moment the Intelligent Function Setting Tool is launched. (6) [Focus] Focus can be operated if the control privileges have been obtained. Focus operations are the same as in the Admin Viewer. For details, see “Setting the Focus” (p. 7-15). If the [Lock camera position] checkbox is selected, focus cannot be operated.
Flow of Intelligent Function Setting (1) (2) The intelligent functions are set according to the procedure below. For details on the setting method, see each setting page. Camera Position Settings 1 Register the camera angle as a preset using the Preset Setting Tool. For details on the preset setting method, see “Preset Setting Tool” (p. 6-16). (1) [Detection Setting Number] Specify a detection setting number from 1 to 15 for the detection area you want to set.
Intelligent Function Setting Tool Important Notes on intelligent function settings and operation • When setting intelligent function, do an actual detection test to confirm that detection will be performed correctly. • When the brightness of the entire screen suddenly changes, the detection may be delayed for up to 5 minutes. • If [Auto] is used in [Day/Night] settings, and automatic switching between [Day Mode] and [Night Mode] is performed, [Restarting intelligent function. Please wait.
(4) [Object Size (%)] [Change Ratio (%)] [Duration (Sec)] Set the lower limit for the size, change ratio, and judgment time for the set detection area to trigger detection. If the value set here is exceeded, “Detected” mode is triggered. Click the text box to enter a value directly, or specify a value using the slider. For details on the setting method, see “Setting Detection Criteria per Detection Type” (p. 6-29).
Intelligent Function Setting Tool Setting a [Polygonal] detection area Specify polygonal areas with a maximum of 32 angles. Click in the image display area to form the polygon point by point. Click on a previously set point to complete the polygon and set the enclosed area as the detection area. The set area can also be moved by dragging it. Any moving objects detected are shown with contour lines. If a moving object is smaller than [Object Size (%)], its contour lines are white.
Detect criteria for [Removed Object Detection] Set detection areas for objects whose removal you want to detect. For [Duration (Sec)], set the time that must elapse after the object has been taken away. Detected mode will be triggered to ON when an object is taken away from the detection area for a period longer than the set [Duration (Sec)].
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) (2) (3) (7) (8) (9) (4) (5) (6) 6 (10) Admin Tools (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] Download log files from this camera or SD memory cards. (8) [Copy] Copy to the clipboard logs that you have selected on the log display area. (2) [Reload] Reload the displayed log file and show the latest logs.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. Downloading Log Files When Log Viewer is launched, the latest log files will be downloaded and displayed automatically. To download a new log file list, click [Download].
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. 6 Copying/Searching Logs Admin Tools How to Copy Click to select the log you want to copy, and then click [Copy].
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Chapter 7 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-M700/600/40 Viewer Admin Viewer Important Use the RM-Lite Viewer to display H.264 video from the camera. Only JPEG images can be displayed using the VB-M700/600/ 40 viewer. VB Viewer VB Viewer: Users with camera control authority can use this viewer.
Overview of Viewer Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer. [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have privileged camera control.
Image Distribution*1 VB Viewer Image display size, image capture size change, reconnect button operation, and full screen mode. Panorama display. *1 If image distribution authority is disabled, users can no longer use VB Viewer.
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 2-4) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions. Access “http://192.168.100.1/” via the web browser. 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you can open only the panels you need in the web browser and scroll.
How to Operate the Viewer (11)Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. (12)[BLC] (Back Light Compensation) button This button turns on/off backlight compensation. This control is effective when the image is dark due to backlight. (13)[Obtain/release Camera Control] button This button is used to obtain/release the camera control privileges.
(9) Slider for tilt This slider is used to control the tilt (vertical movement) of the camera. (10)Slider for pan This slider is used to control the pan (horizontal movement) of the camera. (11)Slider for zoom This slider is used to control the zoom ratio. You can zoom in (telephoto) by moving the knob upwards or zoom out (wide-angle) by moving the knob downwards. (12)[BLC] (Back Light Compensation) button This button turns on/off backlight compensation.
How to Operate the Viewer Controlling the Camera Obtain camera control privileges before carrying out the following operations. These operations can be carried out in both the Admin Viewer and the VB Viewer. Move by dragging Dragging the yellow frame lines in the panorama window moves the pan and tilt to capture that area. Note • Operations carried out by clicking on the image will not be precise.
Change the Zoom Ratio in the Panorama Display Area 1 Click the [Panorama Display] button. 2 Change the zoom ratio in the panorama display area displayed. You can change the zoom ratio by dragging the yellow frame lines in the panorama window and changing the size of the frame. The zoom ratio will adjust to capture the area in the changed frame. Clicking [BLC] brightens images that are dark due to backlight. Clicking the button again cancels backlight compensation.
How to Operate the Viewer Getting a Snapshot Note • When the VB Viewer is launched, the image size set for the camera is applied. When the Admin Viewer is launched for the first time, the camera settings are applied, but from then on settings from the previous time are used. • When the viewer is launched, the display screen size opens at [Actual Pixels]. Captures a still image from live images and displays it in a new window. You can also save still images.
Reconnect The following icons will appear depending on the content of the information displayed. Icon (color) Meaning Description Information Appears when a camera operation has been successful. The following information appears.
Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Image (Viewer PTZ) Viewer PTZ is a function that magnifies part of the camera’s image in the image display area using the digital zoom function. Click the [Viewer PTZ] button to display the viewer PTZ panel.
Moving the Preview Frame You can move the preview frame to the desired position. Performing Operations and Settings Click the camera control buttons to set the pan, tilt and zoom operations as well as the speed. Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified. The preview frame turns blue when you drag it. (3) Move by clicking Click a position outside of the preview frame and the preview frame will move to that position.
Performing Operations and Settings as the Administrator (2) Adjusting the Smart Shade Control When smart shade control is [On], set one of the 7 levels from [1] (weak) to [7] (strong). Example: If the background is bright and the subject is hard to see, this function brightens dark areas to make the subject clearer. In comparison to backlight compensation, smart shade control can reduce overexposure of bright areas.
Setting the Exposure (1) (2) (4) [Shutter Speed] When [Manual] or [Auto (Shutter-priority AE)] is selected for [Exposure], select the shutter speed desired. If [Manual] is selected, set the shutter speed in the range of [1/1 sec.] to [1/8000 sec.] from a pulldown menu. If [Auto (Shutter-priority AE)] is selected, set the shutter speed in the range of [1/8 sec.] to [1/ 8000 sec.] from a pull-down menu. When capturing a moving subject, selecting a higher shutter speed can reduce blurry video capture.
Performing Operations and Settings as the Administrator Setting White Balance • When [Night Mode] is set (including when it is set to [Auto] and night mode is judged to be applicable), the white balance function cannot be used. (1) (3) (2) • Notes on capturing video continuously day and night If a subject that seldom changes is captured in a location where the light source changes gradually, such as when capturing a subject continuously day and night, appropriate colors may not be achieved.
Displaying Event Status Clicking the [Event Display] button will show the event display panel, which shows the input status of external devices, as well as the status of image and volume detection by the intelligent function. (1) (2) (3) (1) [External Device Input] When a contact input signal is received from an external device, input will be turned ON and an icon will be displayed.
Chapter 8 Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Settings ❏ List of Factory Default Settings ❏ Index
SD Memory Card Access You can set the camera so that the following data is saved automatically to the camera's SD memory card. (“Chapter 5 Setting Page”, “[Memory Card] SD Memory Card Operations and Settings” (p. 5-30)). • JPEG images when recording-mode stream transmission failed to be sent due to network errors • JPEG images when HTTP or FTP upload failed • Log Access to the SD Memory Card The SD memory card cannot be accessed by a web browser. Use the SD Card Utility (p.
SD Memory Card Access JPEG Images Stored when Recording-Mode Stream Transmission Fails The included SD Card Utility displays or deletes JPEG images saved on an SD memory card. It can also convert saved images into MOV files and save them to a computer. Important The SD card utility can only display, delete, or convert JPEG images of stream recordings that could not be transmitted due to network errors.
Modifiers According to the setting item, you can specify parameters using modifier “% characters.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 5-15) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 5-16) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 5-17) [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem The camera does not start. • If you are using a PoE hub, check if the LAN cable is connected correctly. • If you are using an AC adapter (optional), check if the AC adapter is connected correctly.
Troubleshooting Problem Countermeasures The image is not displayed in the Viewer PTZ panel. • If the [Maximum Number of Clients] is configured to 0 under [Server] > [Image Server] in the setting page, the image will not be displayed in the Viewer PTZ panel. Increase the number in [Maximum Number of Clients]. The image disappears from the Viewer PTZ panel. • The time that the image will be displayed in the Viewer PTZ panel is the time configured in [Maximum Connection Time (sec.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages W230 Buffer overflow [warning] A122 Connection to upload destination failed [notice] Description stream buffer overflowed (W230) Description uploader cannot connect the server (A122) Meaning The image buffer for the stream recording overflowed and images were discarded. Meaning The upload destination could not be connected due to a reason other than A120 and A121.
A272 Upload communication buffer overflowed [warning] B011 Audio client connected [info] Description [%1] %2 connected n=%3 (B011) Description ftp/http queue is full (A272) %1 Client type (send | recv) Meaning Upload data overflowed from the communication buffer. %2 Client host IP address Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the image quality, image size and frame rate for upload.
List of Log Messages B201 Event notification failure [info] B402 Audio server initialization failed [err] Description cannot notify %1 event [%2] (B201) Description audio initialization error [%1] (B402) %1 Event type (ald) %1 Error number %2 Error number Meaning Meaning The event notification failed. The audio server could not be initialized. The audio server stops. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
V320 Internal error in intelligent service [err] Description cannot work intelligent [%1] [%2] [%3] . (V320) %1 Error number %2 Cause of error %3 Error information Meaning An internal error occurred in intelligent service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V321 Pseudo mode setting error in intelligent service [err] Description pseudo mode setting fail.
List of Log Messages HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication. S010 Event service started [info] Description starting event (S010) Meaning The event service was started. S011 Event service shut down [info] Description shutdown event (S011) Meaning The event service was shut down. H144 Password specification error [notice] Description (http_auth.c.
S240 Camera error [warning] S312 Working error in timer service [err] Description serviceman call (S240) Description cannot work timer [%1] [%2] [%3] (S312) Meaning A camera error occurred. %1 Error number Countermeasure Camera needs to be serviced. %2 Cause of error %3 Error information Meaning An internal error occurred in the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
List of Log Messages S412 Timer service initialization error [crit] Description timer initialization error [%1] [%2] (S412) %1 Error number %2 Cause of error Meaning An error occurred in the initialization of the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S413 Timer service runtime error [crit] Description timer working error [%1] (S413) %1 Error number Meaning An error occurred while the timer service was running.
List of Viewer Messages Messages displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
List of Viewer Messages Message Explanation No audio device. The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the PC. Failed to initialize Canon Network Camera Audio Receiver. ActiveX plugin is not installed within ten seconds after clicking the [Audio] button. Message Image display for Viewer PTZ use is restricted. Explanation The image display for the Viewer PTZ is restricted by settings in the camera.
Restore Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 8-20. Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Launch the web browser and display the settings menu.
Restore Settings VB-M40 Important If the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP address, subnet mask, default gateway address, etc. Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before.
List of Factory Default Settings Item Setting • User Name (Administrator ID) • Administrator password root camera • Path to setting pages admin • LAN LAN Interface Maximum Packet Size • IPv4 IPv4 Address Setting Method IPv4 Address Subnet Mask IPv4 Default Gateway Address • IPv6 IPv6 Auto IPv6 Address (Manual) Prefix Length IPv6 Default Gateway Address IPv6 Address (Auto) • DNS Name Server Address 1 Name Server Address 2 Host Name Host Name Registration with DDNS • SNMP SNMP Community Name Administrat
List of Factory Default Settings Item Do not add 3 3 3 3 320 x 240 30.
Item • Image Server Maximum Number of Clients Camera Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.
List of Factory Default Settings Item • Authorized User Account User Name Password User List • User Authority Authorized User Privileged Camera Control Camera Control Image Distribution Audio Distribution Guest User Camera Control Image Distribution Audio Distribution • IPv4 Host Access Restrictions Apply Host Access Restrictions Default Policy Network Address / Subnet Checked Checked Checked Checked Checked Checked Checked Disable Authorize Access 01: / 32 Authorize 02: / 32 Authorize 03: / 32 Authorize
Item • IPsec Set 2 IPsec Set IPsec Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Sender IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption Key (outbound) SA ESP Authentication Key (outbound) SA ESP SPI (outbound) SA ESP Encryption Key (inbound) SA ESP Authentication Key (inbound) SA ESP S
List of Factory Default Settings Item • Certificates Certificate Status Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications SSL Communications • SD Card Operations Operation Settings Setting Not Installed Disable Save Log 8 Appendix 8 -25
Index A Abandoned Object Detection ......................... 6-29 Access Control ................................................ 5-23 Admin Tools ...................................................... 6-2 Admin Tools Certificate .............................. 1-3, 2-4 Admin Viewer ........................................... 7-6, 7-13 Administrator ..................................................... 7-3 Administrator Password .................................... 5-5 AE Mode ...............................
Index I Image Flip ....................................................... 5-11 Image Management Information ..................... 5-30 Image Saving .................................................. 5-31 Image Server ................................................... 5-18 Modifiers ............................................................ 8-4 Mount .............................................................. 5-30 Moving Object Detection ................................ 6-29 N Image Size .........
Rotation ............................................................. 3-7 Viewer PTZ ...................................................... 7-13 Voice Activity Detection .................................. 5-18 S SD Card Information ....................................... 5-31 Volume Detection ................................... 5-20, 7-18 SD Card Operations ........................................ 5-30 W SD Memory Card .......................1-2, 5-30, 7-6, 8-2 Warning Message ......................
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