Network Camera Network Camera Operation Guide Be sure to read this User Manual before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. * The cameras described in this manual may include models not be sold in your country and region.
Introduction Trademark Notice Only for European Union and EEA (Norway, Iceland and Liechtenstein) • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • Windows is legally recognized as the Microsoft Windows Operating System.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, please refer to “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the Open-SourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact us at nvsossg@canon.co.
How to Read This Operation Guide User Manuals The following describes the different camera user manuals. Installation Guide (Included) This guide provides notes and procedures on camera installation as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of the Camera Angle Setting Tool Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focus may not work properly if the lens surface is dusty or dirty. • Be aware that scratches on the lens surface may result in poor image capture.
Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on Network Security ...................................................................................................... 2 Copyright...................................................................................
Accessing from the Web Browser......................................................................................... 28 Access the Top Page of the Camera to Check Video ............................................... 29 Access the Top Page from Camera Management Tool........................................................ 29 Top Page............................................................................................................................... 29 Checking Camera Video ....................
Table of Contents Chapter 5 Admin Tools Admin Tools Overview............................................................................................... 90 Admin Tools ......................................................................................................................... 90 Privacy Mask Setting Tool .................................................................................................... 90 Panorama Creation Tool .............................................................
Control for Admin .................................................................................................... 131 Using Control for Admin...................................................................................................... 131 Chapter 6 Admin Viewer/VB Viewer Overview of Viewer.................................................................................................. 134 Major Differences Between the Admin Viewer and the VB Viewer .....................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Common Features Zoom Lens (Built-in) 20x optical (12x digital) zoom lens with auto focus function 3x optical (4x digital) power zoom lens Number of Effective Pixels Equipped with a CMOS sensor, the camera supports high-quality video monitoring. Approximately 2.1 megapixels Approximately 1.3 megapixels Pan/Tilt Functions You can operate camera angle controls remotely.
1 Before Use Camera Software Installed Software .NET Framework 3.5 SP1/.NET Framework 4.5 Admin Viewer/VB Viewer This execution environment is required to use the software included in the camera. (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images.
Note Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available. RM-V This additional license lets you install RM-64/RM-25/RM-9 RM Manager and Viewer on multiple computers. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes. RM-Lite-V This additional license lets you install the RM-Lite Viewer and RM-Lite Manager on multiple computers.
Camera Software 1 Before Use RM-Lite (Please refer to the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG). 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. Camera Angle Setting Tool, Admin Viewer/VB Viewer, Admin Tools CPU Intel Core i7-2600 or higher Operating Systems*1 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit *4 Windows 8.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [Camera Management Tool], and then click [Add]. When the Camera Management Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
3 Click [Trusted sites] > [Sites]. Notes on Use with Windows Server 2008/ Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012. Before using the tools, register “about:internet” and the host name for the connected camera in the Internet Explorer “local intranet” and “trusted sites” lists.
Notes on Operating Environment Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your PC manual.) Before Use Important 1 also becomes enabled. Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default.
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Installing the Necessary Software ❏ Initial Settings ❏ Access the Top Page of the Camera to Check Video
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the Camera Management Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Making Initial Camera Settings” ▼ Checking Images When initial settings are complete, access the camera via a web browser and check the video using the VB Viewer. “Access the Top Page of the Camera to Check Video” (p.
Preparing the Camera for Use 2 Operating Initial Settings If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 7 Appendix”. “Chapter 7 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • Camera Management Tool: Software required for performing initial camera settings and maintenance • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 7 2 When the installation complete screen appears, click [Exit] or [Reboot]. Initial Settings The Camera Management Tool and Camera Angle Setting Tool icons appear on the desktop.
Making Initial Camera Settings To use a camera, it is necessary to first set the administrator password for the camera, then configure the network settings, and then connect the camera and computer via the network. Use the Camera Management Tool to configure these settings. The Camera Management Tool also enables multiple cameras to be configured at the same time. As cameras are assigned IP addresses (192.168.100.
Access the Top Page of the Camera to Check Video 2 Access the Top Page of the Camera to Check Video Initial Settings When initial camera settings are complete, access the camera with the Camera Management Tool and check if video can be viewed properly. (1) Access the Top Page from Camera Management Tool (2) (3) (4) You can use the Camera Management Tool to launch the camera top page. 1 Launch the Camera Management Tool.
Password: Set your own password when accessing a camera for the first time. The user name “root” (fixed) is the administrator account for the camera. Important • To ensure system security, register a strong administrator password that cannot be easily guessed by a third party. Do not forget the password. • Restore factory default settings if you have forgotten the administrator password (p. 178). Note that this will reset all camera settings to factory default settings except for date and time.
Access the Top Page of the Camera to Check Video 2 The Admin Viewer launches and displays the camera video.
Chapter 3 Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. The following gives an overview of the settings that can be made with the Camera Angle Setting Tool. Pan, Tilt, Rotation, Zoom, Image Flip, Focus Zoom, Image Flip, Focus Important • The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use.
Setting the Camera Angle 3 Click [Yes] at the following message. When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera (excluding RTP connections) are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set.
3 Select the camera specification file and click [Open]. Connecting to the Camera From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Connecting to the Next Camera on the List Camera list Click [Next] to disconnect the camera currently connected and connect to the next camera on the list.
Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. 2 Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool. 3 Camera Angle Setting Tool 1 Important Note that camera angle settings will be lost if you turn the camera on/off without performing the above steps.
Display Screen of Camera Angle Setting Tool (6) (2) (11) (12) (13) (4) (4) (5) (6) (10) (14) (15) (5) (16) (1) (3) (17) (7) (8) (9) (10) (2) (10) (14) (15) (1) (16) (17) (8) (9) (10) (1) Video Display Area The image captured by the camera is shown. (5) [Tilt] button Control the camera's tilt operation. (2) [Switch Screen Size] button Switches the display screen size between large display and small display.
Setting the Camera Angle (9) [Zoom] slider The slider to operate the zoom ratio. Setting the Camera Angle (10)[Zoom] button The button to operate the zoom ratio. You can operate pan, tilt, rotation and zoom operations to set a desired camera angle. (12)[Control Button Display] selection box Select whether to [Enable] or [Disable] the [Pan] button and [Tilt] button in the video display area.
Click the Image to Set Camera Angle Note • One-shot AF may not focus properly on the following subjects. Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
Creating a Camera Specification File 3 Camera Angle Setting Tool You can load a camera list in the [Select Camera] dialog box (p. 35) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format.
Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-H730F,192.168.100.1,80,root,********1,0 1Fa VB-H630VE,192.168.100.2,80,root,********2,0 1Fb VB-H630D,192.168.100.3,80,root,********3,0 2Fa VB-H630D,192.168.100.4,80,root,********4,0 2Fb VB-H630D,192.168.100.5,80,root,********5,0 3Fa VB-H730F,192.168.100.6,80,root,********6,0 R VB-H630VE,192.168.100.
Chapter 4 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ RTP Streaming Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server, HTTP/FTP Server and WS-Security Settings ❏ Settings Related to Events ❏ Administrator Password, User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (S
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS, mDNS and SNMP Settings (p. 48) • Access Control Administrator password, Authorized user account, user authorities, host access restriction settings (p.
Setting Menu Important Notes on Use with Internet Explorer 8/9/10/11 If the pop-up is blocked and an information bar appears when attempting to access [View Logs] or [View Current Settings] on the maintenance page, enable Pop-up by following the procedure explained in the information bar.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 29). For details on entering the user name and password, see p. 29. Items Common to All Setting Pages Note You can also access the Setting Page from the Camera Management Tool. For details, please refer to the “Camera Management Tool User Manual”.
Accessing the Setting Menu Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. 4 Setting Page Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. LAN • Administrator Password Set the administrator password. • LAN Set the IP address and other items needed to establish a LAN connection. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • mDNS This will configure settings for using multicast DNS. (1) [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex]. Normally [Auto] is used.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. Important • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
(3) [Name Server Address (DHCP)] Select [Use DHCP] or [Use DHCP/DHCPv6] in [AutoSetting of Name Server Address] to display the name server address acquired from the DHCP server. (4) [Name Server Address (DHCPv6)] Select [Use DHCPv6] or [Use DHCP/DHCPv6] in [Auto-Setting of Name Server Address] to display the name server address acquired from the DHCPv6 server. mDNS (1) [Use mDNS] Set mDNS to [Disable] or [Enable].
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMP v3 Server (1) [User Name] When [Enable] is selected in [SNMPv3], set the user name for using SNMPv3. (2) [Security Level] Select [No authentication and no encryption], [Authentication but no encryption] or [Authentication and encryption] for the SNMPv3 security level.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method, time zone and daylight saving time for the camera. The [Time Zone] is not selected automatically, and must be set separately as required. (3) [Auto-Setting of NTP Server] When [Setting Method] is set to [Synchronize with NTP server], select a DHCP option for the automatic setting method of the NTP server.
[Date and Time] Setting Date and Time (5) [Daylight Saving Time] Select [Enable] to automatically adjust the daylight saving time according to the time zone or [Disable] not to automatically adjust the daylight saving time. Note 4 • If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] will change to [Set manually].
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Camera Control Set the digital zoom, image stabilizer, AGC limit, smart shade control strength, and pan/tilt speed control. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings.
[Camera] Setting Initial Camera Settings and External Device Name (4) [Focus Mode] Set the focus mode when camera starts. [Auto] Automatically brings the subject into focus. Normally [Auto] is selected. [Fixed at infinity] The focus can be fixed to near infinity. (5) [Smart Shade Control] Set the smart shade control strength when the camera starts. [Disable] The smart shade control function is not used. [Manual] Set the smart shade control strength.
You can also switch between [Day Mode] and [Night Mode] using the Day/Night mode function of the Admin Viewer (p. 153). Day/Night Setting Focus Mode Dome Setting Day Mode Night Mode Wide end Tele end Wide end Tele end 0.3 m (12 in) – infinity 1.0 m (3.3 ft) – infinity 1.0 m (3.3 ft) – infinity 1.5 m (4.9 ft) – infinity 1.0 m (3.3 ft) – infinity 2.2 m (7.2 ft) – infinity Important • The initial camera settings (1) to (11) define the defaults that apply when the camera is started.
[Camera] Setting Initial Camera Settings and External Device Name When [Haze Compensation] is set to [Auto] and [Haze Compensation Strength (Auto)] is set to [Strong], contrast may be strong if the subject is not obscured by haze. If this happens, set [Haze Compensation Strength (Auto)] to [Mild]. Important • [AGC Limit] is disabled when [Exposure] is set to [Manual] or [Auto (Flickerless)] in the Admin Viewer. • Minimum subject illumination may change when [AGC Limit] is set.
External Input Device 1, 2 / External Output Device 1, 2 [Device Name] for external input device/external output device Be sure to enter each device name in order to identify the corresponding external device being connected. Enter [Device Name (alphanumeric characters)] using up to 15 characters (ASCII characters (space or printable characters) excluding the double quotation mark (“)). Note The external device name set here will be shown when the Admin Viewer or included RM-Lite is used.
[Video] Setting Video Size, Quality and Frame Rate The following can be set here. Important • All Videos Specify the set of video sizes used by the camera. • H.264 Set the bit rate, video size and capture frame rate in H.264. • On-screen display Set time, character string, etc. displayed over images. All Videos [Video Size Set] Select the set of video sizes used by the camera. All options in the [Video] menu and the size set that can be selected in [Video Size] are determined by the set selected here.
H.264(1) Configure settings using H.264(1) when using H.264 video for upload or memory card recording. H.264(2) video cannot be used for upload or memory card recording. H.264(1) video can be displayed using Admin Viewer and RM-Lite Viewer. It cannot be displayed using VB Viewer. (1) [Video Size] Select the size of the transmitted video. The video sizes that can be selected depend on the [Video Size Set] setting. (2) [Bit Rate Control] Select [Do not use bit rate control] or [Use bit rate control].
[Video] Setting Video Size, Quality and Frame Rate (1) [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed over images. (2) [Position of date display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of date display information. (4) [Time display] Select whether to enable time display over images. If [Enable] is selected, display time information will be displayed over images.
[RTP] Setting RTP Server, Audio Multicast and RTP Streaming The following can be set here. • RTP Server Enable RTP, and set the RTSP authentication method and port number. • Audio Multicast Make settings for multicast audio transmission. • RTP Streaming 1 to 5 Make settings for RTP streaming of video, multicasting, and audio transmission. value reaches 0, the signal can no longer be distributed.
[RTP] Setting RTP Server, Audio Multicast and RTP Streaming distribution is confined to the local segment only and cannot be distributed by the router. (6) [Audio Transmission] Set RTP streaming audio transmission to [Disable] or [Enable]. 4 Note • RTP stream URL Setting Page rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m [=r|u|m] is optional and can be omitted. If specified, specify only one option.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed and the image buffer. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and image e-mail notifications. Enter the number of frames or seconds of video to be buffered after the event. The maximum amount is number of frames for a [JPEG] selection and number of seconds for an [H.
[Upload] Setting HTTP/FTP Upload and E-mail Notification After entering a password, first click [Exec], then [Apply] the password. Important • Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy. 4 • For information about the HTTP upload function and settings, contact your nearest Canon Customer Service Center. Setting Page • Reduce the uploading frequency: – Reduce the value in [Pre-event Buffer] or [Post-event Buffer] (p. 64).
[Maximum Number of Loops] If [Loop] is set under [File Naming], enter the maximum number of loops in the range of 0 to 9999. [User Setting] Images are uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. [Subdirectory Name to Create], [File Name to Create] If file naming is set to [User Setting], enter the subdirectory name to be created as well as the name of the created file (using up to 127 characters).
[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security The following can be set here. 4 Audio Server Setting Page • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, and HTTP port number. • FTP Server Configure settings for FTP server use. • WS-Security Configure settings for checking the time with WSSecurity.
(6) [Echo Canceller] If [Enable] is selected, echo between the microphone and speaker is suppressed. This setting is available only when [Audio Transmission from the Camera] is set to [Enable] and [Audio Reception from Viewer] is set to [Enable]. (7) [Audio Input] Set the microphone input. Select [Line In], [Microphone In (dynamic microphone)] or [Microphone In (condenser microphone)]. Caution Switch line in and microphone in on each setting page according to the specification of the microphone (p. 68).
[Event] Setting Video Record, Volume Detection, External Device Output/Input, Audio Playback and Timer 4 • Video Record Setting Set where video is recorded when an event occurs. Setting Page Settings must be made in the above setting page to make an actual video recording. The following can be set here. Volume Detection • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Output Set external device output.
Record] and (11) [E-mail Notification] will be executed according to their settings upon an OFF event. (8) [Ongoing ON Event Operation] Select the operation to be performed while a volume detection event is ongoing. This can be set when [ON Event Operation] is set to [Enable]. Select [Enable] to perform operations according to the (10) [Video Record] and (11) [E-mail Notification] settings during an ongoing volume detection event.
[Event] Setting Video Record, Volume Detection, External Device Output/Input, Audio Playback and Timer (3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an active event. (4) [Inactive Event Operation] Select the operation to be performed upon an inactive event.
(1) [Timer Event] Select [Disable] or [Enable] for timer event. (2) [Start Time] Set the start time of the timer event in 24-hour format. (3) [End Time] Set the end time of the timer event in the 24-hour format. (4) [Repeat Interval] Select [1 sec.] [5 sec.] [10 sec.] [30 sec.] [1 min.] [5 min.] [10 min.] [15 min.] [20 min.] [30 min.] [1 hour] [3 hours] [6 hours] or [12 hours] for the timer event repeat intervals. Select [None] if an operation need not be repeated.
[Access Control] Setting User Access Privileges The following can be set here. User Authority 4 • Administrator Password Set the administrator password. • User Authority Set the authorities for authorized users and guest users. • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted. • IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted.
Note If the same address is duplicated, the policy for the address that appears highest on the list will be applied. IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy.
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices. IPsec 4 Setting Page • Auto Key Exchange Settings Set auto key exchange. (6) [DH Group] Select the key generation information for the DH algorithm that will be used for key exchange via auto key exchange protocol IKE. The security level increases with higher group numbers.
Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. [Tunnel Mode] in (2). If IPv6 is used, enter a desired prefix length for the connection destination in the range of 16 to 128. If IPv4 is used, enter a desired length in the range of 1 to 32.
[IPsec] Setting IPsec z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (16)[SA AH Authentication Algorithm] Set the AH authentication algorithm to [HMAC_SHA1_96] or [HMAC_MD5_96] according to the authentication algorithm supported by the device to connect to. 4 Setting Page (17)[SA AH Authentication Key (outbound)] Set the SA authentication key for outbound.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. Important With regard to security, it is recommended that you use a selfsigned certificate where complete security does not need to be ensured through operation tests, etc. For system operation, acquire and install a certificate issued by a CA.
[SSL/TLS] Setting HTTP Communication Encryption (6) [Display Server Certificate Details] Click [Exec] to view the details of the server certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. 4 Setting Page (8) [Backup] Click [Exec] to perform a backup of the certificates and private key.
[802.1X] Network Port Authentication Settings The following can be set here. • 802.1X Authentication Display the 802.1X authentication enable/disable control and status. • Authentication Method Set the authentication method used for 802.1X authentication. • Certificate Information Display the certificate used for 802.1X authentication and the private key installation status. • Certificate Management Manage the certificates and private keys used for 802.1X authentication. 802.1X Authentication (1) [802.
[802.1X] Network Port Authentication Settings (5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP-PEAP], but any installed client certificates and client private keys are also deleted. 4 Important Setting Page • If any CA certificates, client certificates, and client private keys already exist, they are discarded and new versions are installed.
[Memory Card] Memory Card Operations and Settings The following can be set here. • Memory Card Operations Perform MEMORY card operations. • Memory Card Information Display information about the MEMORY card. Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the MEMORY card. Note SD, SDHC and SDXC memory cards can be used with the camera. When an MEMORY card is inserted in the card slot, it is mounted automatically.
[Memory Card] Memory Card Operations and Settings Note Memory Card Information The quick formatting method is used. Memory Card Operations (mount status) 4 (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. Important Be sure to perform the unmount process when turning off the power to the camera or removing the memory card. Failing to unmount first may result in management file problems or the memory card becoming inaccessible.
Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note For accessing files saved to the memory card, see “Memory Card Access” (p. 160).
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. 4 • LAN, IPv4, IPv6, Installation Conditions (VB-H43/ VB-M42 only), HTTP Server Setting Page (1) [LAN] LAN interface, maximum packet size settings (p. 48) (2) [IPv4] IP address, IPv4 settings, etc. (p. 48) (3) [IPv6] Settings regarding IPv6 (p. 49) (4) [Installation Conditions] Dome setting (p.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance The following items can be used here. • Device Information Display information about the current device. • Tool Display or Initialize Camera Settings, and Back Up/Restore Settings. • Log Notifications Set log message mail notifications. Device Information The IP address, SSL or 802.1X certificates, and private key files are also backed up.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance e-mail when [Enable] is selected. For details on log messages, see [List of Log Messages] (p. 166). After entering a password, first click [Exec], then [Apply] the password. (2) [Notification Level] Select [Error], [Errors and warnings], or [All] for the log message notification level. For details on log messages, see [List of Log Messages] (p. 166).
Chapter 5 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs ❏ Managing Memory Card Video
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 92) Panorama Creation Tool (p. 97) This is the top page of Admin Tools. All tools can be launched from this page. A panorama image creation tool that shows the entire area that can be captured by this camera. Once a panorama image is captured and registered, it is shown in the panorama display panel of the viewer.
Admin Tools Overview Preset Setting Tool (p. 104) Log Viewer (p. 123) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full image mode. You can also set [Preset Tour] whereby the camera tours and monitors multiple presets. This viewer shows the logs of operating conditions of the camera. 5 Admin Tools Intelligent Function Setting Tool (p.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 29). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 29). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 131). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Even if a panorama image is saved in the camera, it will not be displayed here. (8) [Registered Privacy Masks] Show the number of registered privacy masks. You can set up to eight privacy masks.
Privacy Mask Setting Tool (1) Important (2)(3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all images transmitted from the camera (live video, uploaded images, recorded video, video recorded to an memory card). • Check privacy mask settings again if the [Video] > [Video Size Set] settings on the Setting page have been changed.
Changing/Deleting a Privacy Mask Area How to Change 1 Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Note Select a disabled privacy mask and click [Quick change] to enable it. 2 Change the position and size of the privacy mask area. How to Delete Privacy mask areas can be changed using the mouse or by entering values.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 5 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. Click [Start Panorama Creation]. The capture is started. Change the settings beforehand for [Exposure Lock], [White Balance Lock], and [Focus Lock] as necessary.
Panorama Creation Tool Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. Saving a Panorama Image as Image Files/ Opening from Image Files • The following users will be disconnected while creating a panorama image. - All users except for administrators - Users not connected via RTP You can save a recorded panorama image as an image file or open image files as a panorama image. Only JPEG image files created using Panorama Creation Tool can be handled.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (6) (6)-1 (6)-2 (6)-3 (7) (8) 5 (9) Admin Tools (10) (11) (5) (1) Video Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 137). (2) [Switch Mouse Operation] button Click the button to switch to .
[Wide-angle]: Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle. (11)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (12)[Restore settings] Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera.
Tilt controllable area Maximum vertical capture area View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area 5 Maximum horizontal captured area Setting view restrictions automatically restricts the camera operating angle. Admin Tools • The pan and tilt ranges vary depending on the zoom ratio (view angle). When wide-angle is selected, the capture of the camera operating angle would exceed the view restrictions if it remained the same.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama or full image mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Preset Setting Tool Set preset tour after the presets have been set.
Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 64 presets (VB-H43/VB-M42) presets and the home position are set while referring to the panorama screen or full image. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets. The following explains the [Preset] tab display screen. For the [Preset Tour] tab, see “Preset Tour” (p. 109).
(11)[Detailed Settings] Show the detailed settings. (11)-1 [Show in viewers] checkbox Select this checkbox to use presets in the viewer. When the [Home Position] is selected in (8), this function is grayed out. (11)-2 Camera Parameter Enter the center angle of the desired angle in [Pan] and [Tilt]. In [Zoom], enter the view angle. • Camera Angle [Pan] ..... Set the pan position of the camera. [Tilt] ....... Set the tilt position of the camera. [Zoom] .. Set the viewing angle of the camera.
Preset Setting Tool 2 Click the [Obtain/Release Camera Control] button to obtain the control privileges of the camera. If you click on the panorama screen, the preview frame will move to center on the clicked point. 4 Operate the camera from the video display area, set it to the desired position and click [Quick Registration]. 5 Click [Save settings].
3 Change the position or size of the preset preview frame (yellow) displayed on [Full Image] to set the preset position. 4 Click [Preview settings]. The settings are reflected in the preview frame on the panorama screen and the video display area. If you previewed incorrect settings, etc., and want to restore the settings registered in the camera, click [Restore settings]. If you click on the full video, the preview frame will move to center on the clicked position. 5 Click [Save settings].
Preset Setting Tool Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tour] Tab Display Screen (9) [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. (10)[Pause (sec)] Set the time at which the camera stops at the preset position. You can set between 0 and 120 seconds in 5-second increments. (1) (2) 5 (5) (7) (4) (6) (8) (9) (10) (11) (12) (1) [Preset Tour] selection box.
2 Select the preset number you want to add to the tour schedule from the [Preset] selection box, and then click [Add]. The preset is registered in the tour schedule list. Up to 20 presets can be registered. 3 Select a preset in the tour schedule list, and set the preset operation. In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt, and zoom speeds of the preset. In [Pause (sec)], you can enter the number of seconds for the camera to remain stationary at the preset position.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Detected The object is abandoned and detection begins after set time.
Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line. It determines that an object is passing when the decision point of the object detection frame crosses a detection line. Passing detected. 5 Detected Background Image Generated Video Area Changes Admin Tools Detection begins when the decision point crosses the specified detection line. Passing Detected Analysis Volume Detection Detect specified volume levels.
Display Screen of Intelligent Function Setting Tool (1) (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (7) (8) (9) (10) (6) (5) (4) (1) Video Display Area The image currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line segment. Also, subjects for which movement has been detected are shown in a detection block and detection frame.
Intelligent Function Setting Tool If camera control privileges are not obtained, this function is grayed out. Important It takes tens of seconds for the intelligent function to restart. No detection is performed while restarting. (11)[Lock camera position] checkbox Select this checkbox to move the camera position to a preset position selected from the preset selection box and lock it there. Lock the camera position when specifying detection settings to obtain a correct detection result.
Intelligent Function Settings 1 Important Add detection settings. Notes on intelligent function settings and operation When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings can be registered.
Intelligent Function Setting Tool Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Set detection criteria while operating the camera and checking the image in the video display area. (2) [Area Shape] Select [Rectangular] or [Polygonal] for the shape of detection areas you want to set in the video display area. 5 [Quick setting] The detection area is drawn automatically when the detection criteria is [Removed Object Detection].
Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject. [Event] tab (4) Set the playback sound. [Sound Clip Name] Select the sound that is to be played. The sound clip name set for [Sound Clip Upload] under [Event] in the Setting page is shown in the pull-down list (p. 72). [Volume] Set the audio playback volume in the range of 1 to 100. (1) (2) (3) (4) (5) (1) Specify the operation timing. (Multiple checkboxes can be selected.
Intelligent Function Setting Tool Setting a detection area using [Quick setting] [Quick setting] can be configured for [Removed Object Detection] only. Temporarily remove the object whose removal you want to detect from the video display area. 2 Click [Restart intelligent function]. 5 Admin Tools 1 To confirm a detection line, click any of the already set angles.
Contour lines of a detected moving object Note If an object is placed in or removed from the moving object detection area, “detected” mode will be triggered for Moving Object Detection. Detect criteria for [Removed Object Detection] Set detection areas for objects whose removal you want to detect. If there are multiple objects for which you want to enable detection, be sure to configure Removed Object Detection for each object.
Intelligent Function Setting Tool When [Change Ratio (%)] is changed, an indicator frame representing the percentage of the entire video display area is displayed for 1 second in the center of the area, allowing you to check while specifying the setting. Detect criteria for [Passing Detection] Set the passing direction and decision point of the moving object for the detection line that the moving object will cross.
Important 2 Select [Reduce effects of lighting change]. 3 Click [Save settings]. Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection. Note • A ratio of up to 30% can be set for [Object Size (%)] in passing detection. • A passing detection event is notified only when the decision line is crossed. Take care in setting the operation to be performed when an event occurs.
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) (2) (3) (4) (5) 5 (6) Admin Tools (7) (8) (9) (10) (12) (11) (13) (14) (15) (16) (17) (1) [Download] Download log files from this camera or memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple log files in the camera's internal memory or memory card, load and display the file before the currently shown log list.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. (16)[Match case] checkbox Specify whether or not to enable case sensitivity in search commands.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View 5 Click [Open local file] and select a log file using the [Open] dialog box. Admin Tools Copying/Searching Logs How to Copy Click to select the log you want to copy, and then click [Copy].
Recorded Video Utility This utility manages video recorded on an memory card. It allows you to play back recorded video and download it to a PC, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) (2) (3) (7) (4) (5) (6) (13) (8) (9) (10) (11) (12) (1) [Refresh Video List] Update the video list to the current state. (10)[Download] Download videos selected in the video list to a PC. (2) [Refresh Download Status] Update video download status to the current state.
Recorded Video Utility Confirming Recorded Video 5 Click [Select All] to select all videos on the list. [Date & Time] Displays the date and time of a video recording. Narrowing Down the Number of Videos [Format] Displays the format of a recorded video ([JPEG] or [H.264]). Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need. Set the following conditions and click [Apply filter] to show only the videos matching the specified conditions.
Downloading Video Download video recorded on an memory card to a PC. 1 Specify the folder to download video to in [Download to]. Click [Browse] to specify a folder. 2 Select a video to download in the video list. 3 Click [Download]. 3 Select a folder to export to and click [OK]. The video is exported. Note • Use the default MOV file player of your operating system or other media players to play back the exported MOV files. Playback is not guaranteed on all media players.
Recorded Video Utility Slider/Playback Control [Playback File No.] Displays file numbers and total number of video files that are being displayed. Note Drag the slider to change playback position. The following buttons can also be used for playback. Button Description Move to first frame Fast rewind 5 Admin Tools Move to previous frame • The H.264 video playback interval varies depending on the download status.
[Open Video folder] Open the folder storing the selected video. Double click the video file in the folder to play it back. Note • To play back H.264 videos in an external player, the videos must be downloaded to a computer (p. 128). • The downloaded H.264 video file will have the “.mov” extension. • When the data size for mov type files is 1 MB or greater, they are split into several files. • If mov files are split into several files, only the initial few seconds of the first file can be played back.
Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer. 5 Admin Tools Using Control for Admin Click the [Control for Admin] button to display the Control for Admin Panel.
Chapter 6 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin Viewer and the VB Viewer User Authorities and Camera Control Privileges • The operable ranges differ between the viewers. Admin Viewer: Users can use the administrative control functions, such as shooting adjustment settings or event detection display.
Overview of Viewer [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer or the VB Viewer from the [Admin Viewer] link or [VB Viewer] link, respectively, on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have privileged camera control. Authorized users can no longer launch the Admin Viewer upon losing privileged camera control.
Launching the Viewer Launching the Viewer The viewer is launched. Important The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 26) Note You can also launch the Admin Viewer from the Camera Management Tool. For details, please refer to the “Camera Management Tool User Manual”. 1 Start the top page of the camera (p. 29). 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
(11)[BLC] (Back Light Compensation) button This button turns on/off backlight compensation. This control is effective when the image is dark due to backlight. (28)Panorama Display Area Displays panorama images registered in the camera. You can operate the camera by controlling the frame lines within the panorama display area. (12)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges.
How to Operate the Viewer (3) Video Display Size Set the display size of the image shown on the screen. (4) [Full Screen Mode] button Live images are shown in full screen mode. (5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Displays the Receive Audio panel. (7) Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. (9) Slider for tilt This slider is used to control the tilt (vertical movement) of the camera.
Waiting for control privileges When waiting for control privileges in the VB Viewer, the remaining standby time is shown on the control privilege status indicator. Video Display Area This slider is used to control the tilt (vertical movement) of the camera. Control privileges assigned (restricted time counting down) After gaining control privileges with VB Viewer, the duration for which control privileges can be held exclusively over other guest users counts down.
How to Operate the Viewer Use Area Zoom/Drag to Move Use Drag to Move to Change the Camera Angle You can drag on the video display area to zoom in and out, and change the camera angle. 1 Click the [Switch Area Zoom/Drag to Move] button to enter mode. 2 In the video display area, drag in the direction you would like to change the camera angle. An arrow will appear. Note You cannot not use Area Zoom or Drag to Move when using Viewer PTZ.
Changing the Camera Zoom Ratio Using the Preset/Home Position Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. You can control the camera using presets and home position registered in the camera beforehand (p. 104). Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle.
How to Operate the Viewer Magnifying Part of the Image (Viewer PTZ) You can use the Viewer PTZ panel to magnify part of the camera’s image in the video display area. Viewer PTZ Viewer PTZ uses the digital zoom function to enlarge part of a video without using the camera pan, tilt or zoom functions. This function allows you to enlarge part of a video when using the camera in a locked position, for example, during use of an intelligent function.
Moving the Preview Frame have the following differences because they employ different operating principles. You can move the preview frame to the desired position. Viewer PTZ Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified. The preview frame turns blue when you drag it. Move by clicking Click a position outside of the preview frame and the preview frame will move to that position. Click the subject that you want to see magnified.
How to Operate the Viewer control privileges, the preview frame turns yellow and you can use the following procedures to resize and move it. Changing the Size You can resize the preview frame by dragging it. The preview frame turns blue during dragging. The image inside the frame is displayed in the video display area in accordance with the size of the frame. Using a Preset or the Home Position You can use a registered preset or home position to specify the range for Digital PTZ.
* Selectable video size [Video Size Set] setting JPEG H.264*1 1920 x 1080 / 960 x 540 / 480 x 270*4 480 x 270 960 x 540 1920 x 1080 *2 *3 1280 x 720 / 640 x 360 / 320 x 180 320 x 180 640 x 360 1280 x 720 *2 *3 1280 x 960 / 640 x 480 / 320 x 240 320 x 240 640 x 480 1280 x 960 *2 *3 *1 When the [Enable H.264 reception] checkbox is checked in Admin Viewer > Control for Admin > [Video Reception] (p. 156), H.264 video sizes will be added to the menu display. *2 The H.
How to Operate the Viewer You can move any panel by clicking the title bar and dragging it to the desired position. Getting a Snapshot Captures a still image from live images and displays it in a new window. You can also save still images. Click [Get a Snapshot] button at the moment you want to capture a still image. Note • The snapshot is saved as a JPEG file. • The saved snapshots are the same size as the video capture size. Reconnect 6 To reconnect the camera, click this button.
• To use the audio function in environments that use a proxy server, the camera IP address must be specified in [Internet options] > [Connections] > [LAN settings] > [Proxy server] > [Advanced] > [Exceptions] of Internet Explorer. Checking Information The following icons will appear depending on the content of the information displayed. Icon (color) (Blue) Meaning Description Information Appears when a camera operation has been successful. The following information appears.
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Transmitting Audio In the Admin Viewer, you can transmit audio via an external device connected to the camera. 6 Admin Viewer/VB Viewer Click this button to transmit audio. Use the slider to set an appropriate volume on the Audio Transmission panel that appears. In the [Audio sending time limit], select [No Limit], [1 min(s)], [5 min(s)] or [10 min(s)].
(1) (2) (2) (1) (3) (4) (5) (1) [Pan/Tilt] button Move pan and tilt in the direction of the arrows. Operation will continue as long as you are holding down the button and will stop when you release it. Clicking the center button will make the camera face straight forwards. (2) [Pan/Tilt Speed] button Select a speed from [Fast], [Normal] and [Slow]. (3) [Control speed by zoom position] checkbox Check the box to adjust the pan/tilt speed in response to the visible range.
Performing Operations and Settings in the Admin Viewer (1) [Haze Compensation] [Auto] Automatically uses Compensation Removal. [Manual] Use buttons in (2) to manually set the compensation strength. [Disable] Disables Haze Compensation. (2) Haze Compensation Strength When Haze Compensation is [Manual], set one of the 7 levels from [1] (Mild) to [7] (Strong). Important • Refer to the following for focus ranges. Notes on p. 56 Notes on p.
(2) [Exposure Compensation] When [Auto], [Auto (Flickerless)] or [Auto (Shutterpriority AE)] is selected for [Exposure], the exposure compensation value desired can be selected from nine levels (-4 to +4) using the slider. To darken the image, select a negative value. To brighten the image, select a positive value. (3) [Metering Mode] When [Auto], [Auto (Flickerless)] or [Auto (Shutterpriority AE)] is selected for [Exposure], the metering mode can be selected from [Center-Weighted], [Average] or [Spot].
Performing Operations and Settings in the Admin Viewer Example of setting method: Illuminate a white subject (white paper, etc.) using the light source, making sure the subject fills the entire screen, and then execute [One-shot WB]. [R Gain], [B Gain] When setting the white balance manually, set the values of red and blue gain in the range 0 to 1023 to match the light source. Night Mode. Can only be set when [Focus] is set to [Manual] (p. 151).
[Infrared (940nm)] Select this option to capture video under infrared (940 nm wavelength) lighting. (8) [None] When switching Day/Night Mode, the camera automatically focuses on each of the fluorescent lighting focus positions set for Day Mode and Night Mode. Notes on p. 56 Notes on p. 40 Selecting the External Device Output You can control external device output and display the current output status using an icon. Output can be activated and deactivated by clicking this icon.
Performing Operations and Settings in the Admin Viewer (1) [Auto Control] Select [Not used], [Day/Night Mode Switching], or [Timer] for the auto control setting. (3) (4) (5) (6) (7) (4) [Include Current PTZ Position] checkbox Select the checkbox to register the current pan, tilt, and zoom settings. (5) [Register] Register the current camera settings in the custom setting number selected in [Register to]. (6) [Auto Control Settings] Displays the [Auto Control Settings] panel.
(3) [Color Saturation] Select a level from [1] (Light) to [7] (Dark) for the color saturation setting. Enabling Video Reception (1) (2) (1) [Max. Frame Rate (JPEG)] You can select the maximum frame rate for JPEG displayed video from one of twelve levels between [30 fps] to [0.2 fps]. The setting is not available when displaying H.264 video in the video display area. (2) [Enable H.264 reception] checkbox Select to receive H.264 video. The Software Product License Agreement dialog box appears.
Performing Operations and Settings in the Admin Viewer Recording to an Memory Card Manually Confirming Manually Recorded Video Video displayed in the Admin Viewer can be manually recorded to an memory card. Use the Recorded Video Utility (p. 126) to confirm video manually recorded to an memory card. Click the [Recorded Video Utility] button to start the Recorded Video Utility from the Admin Viewer. Note • To record on an memory card, an memory card must be inserted in the camera (p.
Chapter 7 Appendix ❏ Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default Settings ❏ List of Factory Default Settings ❏ Index
Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 82)). When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Memory Card Access Note • A folder is created once per hour. • If the time difference is added to the starting and ending times, it will equal the local time. File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2015, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20150910 070618-070619- M 00 _ 507.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 65) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 65) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 66) 7 [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Note For details on troubleshooting for Camera Management Tool, please refer to the “Camera Management Tool User Manual”. Problem The camera does not start. Camera Angle Setting Tool does not operate.
Troubleshooting Problem Countermeasures • If there is no audio, check the audio server settings of the camera and also check the sound and audio device settings for the PC. • If you are using the Admin Viewer with the administrator authorities, check if the camera is connected to the RM Viewer or another viewer that lets the administrator use audio. • In VB Viewer, audio cannot be used if the Canon Network Camera Audio Receiver add-on is not installed.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. A004 Starting and stopping of uploader [info] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped.
A470 Uploader initialization failed [crit] B102 Client connection denied [notice] Description uploader initialization failure - %1 (A470) Description %1 request denied [%2] (B102) %1 Error number %1 Client host IP address Meaning The uploader could not be initialized. %2 Denial type (41 | 43 | ...) Countermeasure If the problem persists after rebooting the camera, the camera is faulty, arrange for servicing.
List of Log Messages B204 Audio message reception failure [info] V021 Shutting down intelligence service [info] Description audio message recv error [%1:%2] (B204) Description shutdown intelligent. (V021) %1 Error notification number Meaning Intelligent service was shut down. %2 Cause of error Meaning The audio message could not be received.
V400 Video input initialization error [crit] Description video %1 initialization failure - %2 (%3) (V400) Description intelligent initialization error [%1] [%2] . (V420) %1 Video number %1 Error number %2 Process description %2 Cause of error %3 Error details Meaning Failed to initialize intelligent service. Meaning The video input function was stopped because the video input system could not be initialized. Countermeasure If the problem persists after rebooting, the camera is faulty.
List of Log Messages M207 Memory card removed before unmounting [warning] Description Meaning Memory card was pulled before unmount. (M207) The memory card was removed while still mounted. H201 Timeout disconnect [warning] Description a request for %1 timed out after writing %d seconds (H201) %1 Request URI %d 360 (Timeout time) Meaning Disconnected due to HTTP server timeout (360 sec.). M208 Video file limit [warning] Description Video file count of %1 reached upper limit.
S070 Change to SSL certificate [info] S310 Working error in event service [err] Description ssl: succeeded to %1 certificate (S070) Description cannot work event [%1] [%2] [%3] (S310) %1 generate | load | delete | restore %1 Error number Meaning A certificate was generated/loaded/deleted/ restored %2 Cause of error %3 Error information Countermeasure None Meaning An error occurred while the event service was running.
List of Log Messages S410 Event service initialization error [crit] C002 Camera application started [info] Description event initialization error [%1] [%2] (S410) Description starting cameraappl (C002) %1 Error number Meaning The camera application started. %2 Cause of error Meaning An error occurred in the initialization of the event service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
R004 RTSP TEARDOWN request received [info] Description TEARDOWN received: client_IP=%1, profile=%2, num_of_sessions=%3 (V=%4, A=%5, M=%6, BC=%7) (R004) %1 Client IP address %2 Profile name of requested TEARDOWN %3 Total number of client sessions %4 Total distribution count of Video stream %5 Total distribution count of Audio stream %6 Total distribution count of Metadata stream %7 Total distribution count of AudioBackChannel Meaning RTSP TEARDOWN request was received.
List of Log Messages R302 Parameter acquisition failure [err] Description cannot get parameter: %1 (R302) %1 user_account: User account IP_address: IP address of the camera profile_media_configuration: MediaConfiguration information RTSP_port_number: RTSP port number Meaning Parameter acquisition has failed. R303 Metadata distribution initialization failure [err] Description metadata initialization error (R303) Meaning Metadata distribution initialization has failed.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
List of Viewer Messages Warning Messages Message Explanation Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewer, etc. Failed to establish audio connection. Connection for audio reception failed. You are not connected to the camera.
Restore Default Settings If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. It is recommended that you create a backup file using [Back Up Settings] in the Camera Management Tool before restoring the factory default settings. Note • For details on using Camera Management Tool, please refer to “Camera Management Tool User Manual”. • For factory default settings, see p. 180.
Restore Default Settings 2 Turn off the camera. VB-H630D/VB-M620D Reset Switch There is no on/off switch on the camera. Turn the camera on and off by plugging in or unplugging LAN cable (PoE power supply), AC adapter, or external power plug. 3 Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5 seconds or more. The reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip.
List of Factory Default Settings Item • User Name (Administrator ID) Item Setting root Administration Function Name • Administrator password • LAN LAN Interface Auto Maximum Packet Size 1500 • IPv4 Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255.255.
List of Factory Default Settings Item Setting Item Setting Color Saturation 4 Video Quality: 960 x 540 3 Haze Compensation Disable Video Quality: 1920 x 1080 3 Haze Compensation Level 4 3 Day/Night Day Mode Video Quality: Digital PTZ (VB-H630VE/VB-H630D/ VB-H730F) Video Size: video Transmission 480 x 270 Maximum Frame Rate: Video Transmission 30.
Item Setting Setting Video Quality 3 Target Bit Rate (kbps) 2048 Video Size 480 x 270 JPEG* Frame Rate (fps) 30 Frame Rate 10 I Frame Interval (sec) 1 Multicast Address 0.0.0.0 Multicast Port 0 • H.264(2) • RTP Streaming 2 H.264(2) Disable Multicast TTL 1 Video Size 320 x 180 Audio Transmission Disable Bit Rate Control Use bit rate control Video Quality 3 Video Size 480 x 270 JPEG* Target Bit Rate (kbps) 2048 Frame Rate 15 Frame Rate (fps) 30 Multicast Address 0.0.
List of Factory Default Settings Item Notification Setting Notification Only with HTTP URI User Name Proxy Server Proxy Port Parameter (query string) • FTP Upload YYMMDDHHMMSSms Audio Input Line In Authentication Method Digest Authentication HTTP Port 80 HTTPS Port 443 FTP Server 7 Disable File Name to Create video.
Item Setting Item Setting Active Event Operation Disable Inactive Event Operation Disable Ongoing Active Event Operation Disable Start Time 00:00 Preset None End Time 00:00 Video Record Disable Repeat Interval None E-mail Notification Disable Video Record Disable External Device Output for Active Event Disable E-mail Notification Disable External Device Output Disable External Device Output for Inactive Event Disable Audio Playback at Active Event Disable Audio Playback at
List of Factory Default Settings Item Setting Item Setting Video Distribution Checked 14: / 128 Yes Audio Distribution Checked 15: / 128 Yes • IPv4 Host Access Restrictions Apply Host Access Restrictions 16: / 128 Yes Disable 17: / 128 Yes Default Policy Authorize Access 18: / 128 Yes Network Address / Subnet 01: / 32 Yes 19: / 128 Yes 02: / 32 Yes 20: / 128 Yes 03: / 32 Yes • IPsec 04: / 32 Yes IPsec 05: / 32 Yes AES->3DES 07: / 32 Yes IPsec SA Authentication Algorithm HMAC_SH
Item Setting SA ESP Authentication Key (inbound) IPsec Mode SA AH SPI (outbound) Security Protocol SA AH Authentication Key (inbound) Security Gateway IPv4 Address • IPsec Set 2 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP Encryption Key (outbound) Source IPv4 Address Source IP
List of Factory Default Settings Item Setting IKE Pre-Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 Item SA ESP Authentication Key (inbound) SA ESP SPI (inbound) SA AH Authentication Algorithm SA ESP Encryption Key (outbound) SA AH Authentication Key (outbound) SA ESP Authentication Key (outbound) SA AH SPI (outbound) SA AH SPI (inbound) SA ESP Encryption Key (inbound) SA ESP SPI (inbound) Country (C) HMAC_SHA1_96 State/Province (ST) SA AH Authentic
Item Notification Level Setting Error Mail Server Name Mail Server Port 25 Sender (From) Recipient (To) Authentication User Name POP Server 188 None
Index Numerics 802.1X Authentication ........................................ 80 A Certificate Information ........................................ 80 Certificate Management ............................... 78, 80 Client ............................................................ 67, 80 Color Saturation .......................................... 55, 156 Control for Admin ..................................... 131, 149 Abandoned Object Detection .......................... 120 Custom Installation .........
Exposure ...........................................................151 Installation Conditions ........................................ 57 Exposure Compensation ...............................40, 54 Installation Guide ................................................. 5 External Device Input ..................................70, 156 Installing the Necessary Software ...................... 26 External Device Name ........................................58 Intelligent Function Setting Tool ............
Index N Name Server Address ........................................ 49 Network .............................................................. 48 Network Address/Subnet ................................... 73 Night Mode ................................................ 57, 153 Noise Reduction ......................................... 55, 155 NTP Server ......................................................... 52 O Reference Volume Level .................................... 69 Removed Object Detection .....
User Name ..........................................................29 User Page ...........................................................44 V VB Viewer ..................................................133, 138 Video Distribution ........................................73, 134 Video Format .........................................64, 82, 127 Video Management Information ..........................83 Video Quality .................................................59, 60 Video Reception ....................
BIE-7032-003 © CANON INC.
