Operation Manual

Appendix
7
269
Messages Displayed in the Information Display
Messages displayed in the information display of the Viewer are classified into the following three types.
 Warning Message
List of Viewer Messages
Icon Category Explanation
Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other
information from the camera are shown.
Warning Message A message will be displayed notifying the user when camera control privileges cannot be
obtained, the audio session stops, etc.
Error Message Displayed when a system error occurs in the viewer.
Message Explanation
Could not connect to the camera. Connection failed due to an invalid IP address, etc.
The camera is busy. The connection limit was exceeded.
Failed to get camera control privileges. The request for camera control privileges was denied because the camera
was being used by the Admin Viewer, etc.
Failed to establish audio connection. Connection for audio reception failed.
You are not connected to the camera. An attempt was made to operate the camera when the camera was not
connected.
Please get camera control privileges. An attempt was made to operate the camera without camera control
privileges.
Another user is already connected as an
administrator.
The Admin Viewer is already connected to the camera.
The viewer is already connected in another
window.
The viewer is already available in another window.
No audio device. The [Audio] button has been clicked when there is no audio device
or the audio device has been disabled in the computer.
Failed to initialize Canon Network Camera Audio
Receiver.
ActiveX plugin is not installed within ten seconds after clicking the [Audio]
button.
Insufficient memory card capacity. An attempt was made to recording to a memory card with insufficient
capacity.
Recording to memory card is not allowed. Recording to the memory card failed because [Memory Card Operation
Status] > [Operation Settings] was not set to [Save Logs and Videos].
You cannot control the camera unless you exit
Viewer PTZ.
The video was clicked with the Viewer PTZ in the ON state while you have
control privileges.