Network Camera Network Camera Operation Guide Be sure to read this Operation Guide before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera VB-S30D/VB-S31D/VB-S800D/VB-S900F (hereafter referred to as the camera). For indoor use only. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. For the latest information on this product (firmware and included software, user manuals, operating environment, etc.
Introduction Trademark Notice Only for European Union and EEA (Norway, Iceland and Liechtenstein) • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • Windows is legally recognized as the Microsoft Windows Operating System.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you purchased the product.
How to Read This Operation Guide User Manuals This camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. Installation Guide (Included) This guide provides notes and procedures on camera installation. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • Do not disassemble or modify the camera. • Do not spill water or other liquid inside the camera, spray the camera with water, or otherwise make it wet.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focus may not work properly if the lens surface is dusty or dirty. • Be aware that scratches on the lens surface may result in poor video capture.
Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on Network Security ...................................................................................................... 2 Copyright...................................................................................
Chapter 2 Initial Settings Preparing the Camera for Use................................................................................... 24 Installing the Necessary Software ............................................................................. 26 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008/ Windows Server 2012 ....................................................................................................... 27 Performing Initial Settings for the Camera..........
Table of Contents Chapter 5 Admin Tools Admin Tools Overview............................................................................................... 76 Admin Tools ......................................................................................................................... 76 Privacy Mask Setting Tool .................................................................................................... 76 Panorama Creation Tool .............................................................
Control for Admin .................................................................................................... 117 Using Control for Admin...................................................................................................... 117 Chapter 6 Admin Viewer/VB Viewer Overview of Viewer.................................................................................................. 120 Major Differences Between the Admin Viewer and the VB Viewer .....................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Compact and Lightweight Small and light while maintaining full HD video quality, and easy to install. Low Illumination Video Capture The camera can capture color video even with low subject illumination. Equipped with AF Zoom Lens The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus. Pan/Tilt Functions You can operate camera angle controls remotely.
1 Before Use Camera Software Installed Software Admin Viewer/VB Viewer (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display video. The Admin Viewer lets you monitor all camera controls and events.
that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-V This additional license lets you install RM-64/RM-25/RM-9 Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes. RM-Lite-V This additional license lets you install the RM-Lite Viewer on multiple computers.
Camera Software 1 Before Use RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live video (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Admin Viewer/VB Viewer, Admin Tools CPU Intel Core i7-2600 or higher Operating Systems*1 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit *4 Windows 8.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [VB Initial Setting Tool], and then click [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
3 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Notes on Use with Windows Server 2008/ Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012.
Notes on Operating Environment Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your computer manual.) Before Use Important 1 also becomes enabled. Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default.
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Performing Initial Settings for the Camera” (p. 28) ▼ Checking Video When initial settings are complete, access the camera via a web browser and check the video using the VB Viewer. “Checking the Camera Video” (p.
Preparing the Camera for Use 2 Operating Initial Settings If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 7 Appendix”. “Chapter 7 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 7 When the installation complete screen appears, click [Exit] or [Reboot]. If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. 4 Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add]. 2 Initial Settings 3 The VB Initial Setting Tool icon appears on the desktop.
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. 1 Connect the camera and computer to the network and turn on the camera (“Installation Guide” > “Connecting the Camera”). 2 Launch the VB Initial Setting Tool. 4 Enter the user name “root” and factory default setting password “camera”, and then the appropriate IP address and subnet mask.
2 Checking the Camera Video Initial Settings Once initial settings are complete, check the video on the camera with the VB Viewer. When doing so, set the computer network settings to comply with the IP address and subnet mask settings on the camera. 1 Click to select the camera's MAC address which will be checked, and then click [Settings]. Click to select 2 This will launch the web browser and display the top page of the camera. Click [VB Viewer]. The viewer launches and displays the camera video.
Chapter 3 Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view video. User authentication is required to access [Setting Page], [Admin Tools] and [Admin Viewer]. 1 Launch the web browser. 2 Enter the IP address you specified in the Initial Setting Tool.
Chapter 4 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server and HTTP Server Settings ❏ Settings Related to Events ❏ User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (SSL/TLS) Settings ❏ 802.
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (p. 37) • Date and Time Camera date and time, time zone and daylight saving time settings (p.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 32). For details on entering the user name and password, see p. 32. Setting Page Setting Menu 4 Items Common to All Setting Pages (1) (2) Applying New Settings When a setting is changed on any setting page, [Apply] shown on the top right and bottom right of the setting page turns from grayed-out to blue.
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. 4 LAN • LAN Set the IP address and other items needed to establish a LAN connection. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • SNMP Configure the necessary settings to use SNMP. Setting Page • Administrator Password Set the administrator password. (1) [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex].
(5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings are wrong, network access may be disabled.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (1) [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. (4) [Name Server Address (DHCPv6)] Select [Use DHCPv6] or [Use DHCP/DHCPv6] in [Auto-Setting of Name Server Address] to display the name server address acquired from the DHCPv6 server. (2) [Community Name] Set a community name for SNMP.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method, time zone and daylight saving time for the camera. [Use DHCP] The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server. In order to set [Use DHCP], you must change [Network] > [IPv4 Address Setting Method] to [Auto (DHCP)] (p. 37).
[Date and Time] Setting Date and Time • If [Synchronize with NTP server] is selected and the IP address of the NTP server is incorrect or a connection with the NTP server cannot otherwise be established, the date and time will not be changed. • The NTP server query interval is 300 seconds. • The camera's NTP broadcast mode does not support IPv6. 4 Setting Page • If the [Time Zone] setting is changed, the date and time display will update automatically according to the specified time zone.
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Camera Control Set the digital zoom, AGC limit, and smart shade control strength. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings.
[Camera] Setting Initial Camera Settings and External Device Name (4) [Focus Mode] Set the focus mode when camera starts. [Auto] Automatically brings the subject into focus. Normally [Auto] is selected. [Fixed at infinity] The focus can be fixed to near infinity. (5) [Smart Shade Control] Set the smart shade control strength when the camera starts. [Disable] The smart shade control function is not used. [Manual] Set the smart shade control strength.
• Even if [AE Mode] is set to [Auto (Flickerless)], some screen flicker may still occur under unstable light source conditions. • Setting a slow shutter speed may make it impossible for intelligent functions to work correctly. Select a shutter speed that suits the capture conditions and purpose. • In conditions where an outdoor scene is captured from an indoor location through a glass window, the camera may focus on the glass surface if there is dust or water there.
[Camera] Setting Initial Camera Settings and External Device Name Select [30] or [60] if brightness changes frequently, such as when a light source passes in front of the camera. Select [5] or [10] if change in brightness is minimal. Note The external device name set here will be shown when the Admin Viewer or included RM-Lite is used. Installation Conditions 4 Setting Page (1) [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera.
[Video] Setting Video Size, Quality and Frame Rate JPEG The following can be set here. • All Videos Specify the set of video sizes used by the camera. • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. • H.264 Set the bit rate, video size and capture frame rate in H.264. • On-screen display Set time, character string, etc. displayed over video.
[Video] Setting Video Size, Quality and Frame Rate (3) [Target Bit Rate (kbps)] If [Use bit rate control] is selected in (2), select a desired target bit rate from the 17 levels from [64] to [16384]. (5) [Frame Rate (fps)] Select [30], [15], [10], [6], [5], [3], [2] or [1] (fps) for the frame rate of video transmitted. Important 4 • Network load will increase if a larger video size is set or higher video quality and target bit rate are set, as this increases data size per frame.
(5) [Position of time display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of time display information. (6) [Text display] Select [Display nothing], [Display designated string] or [Display camera name] for the text string to display over video. If [Display designated string] is selected, the [Text string display] set in (8) will be displayed.
[RTP] RTP Server, Audio Multicast and RTP Streaming The following can be set here. • Audio Multicast Make settings for multicast audio transmission. • RTP Streaming 1 to 5 Make settings for RTP streaming of video, multicasting, and audio transmission. 4 Setting Page • RTP Server Enable RTP, and set the RTSP authentication method and port number. value reaches 0, the signal can no longer be distributed.
Note • RTP stream URL rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m [=r|u|m] is optional and can be omitted. If specified, specify only one option. r: Requests RTP over TCP u: Requests RTP over UDP m: Requests multicast Example: RTP streaming 1 request using RTP over TCP rtsp://192.168.100.1:554/rtpstream/config1=r Note that the actual operation is dependent on the RTP client application, so the URL does not necessarily specify the method used for transmission. • The video quality and, when H.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and video e-mail notifications. General Upload 4 Setting Page • General Upload Set the upload operation to be performed and the video buffer. of seconds for an [H.264(1)] selection in [Video Format]. Important • If the upload function is used, either the [Event] menu must be set (p.
– From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 104). – If [External Device Input Event] is enabled, disable [Active Event Operation], [Inactive Event Operation], or [Ongoing Active Event Operation] (p. 57). – If [Timer Event] is enabled, increase the value in [Repeat Interval] (p. 58).
[Upload] Setting HTTP/FTP Upload and E-mail Notification (7) [FTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. Only one JPEG image is uploaded. It is not necessary to click [Apply]. After entering a password, first click [Exec], then [Apply] the password.
[Server] Setting the Video Server, Audio Server and HTTP Server The following can be set here. • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission from the camera. • HTTP Server Set the authentication method, and HTTP port number. Video Server (2) [Input Volume] Set the volume of input for the microphone connected to the camera in the range of 1 to 100. The greater the value, the larger the input volume becomes.
[Server] Setting the Video Server, Audio Server and HTTP Server HTTP Server (1) [Authentication Method] Set the authentication method used with the HTTP server to [Basic Authentication] or [Digest Authentication]. 4 Setting Page (2) [HTTP Port] Set the HTTP port number to 80 or in the range of 1024 to 65535. Normally [80] (factory default setting) is used. (3) [HTTPS Port] Set the HTTPS port number to 443 or in the range of 1024 to 65535. Normally [443] (factory default setting) is used.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Output Set external device output. • External Device Input Set the operation to be performed when an event is triggered by input from an external device. • Timer Set timer events.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer necessary to set the presets with the Preset Setting Tool under Admin Tools (p. 90). If there is no need for additional camera operation, select [None]. (9) [Video Record] Specify the video record action. If [Enable] is selected, video will be transmitted to the destination selected in [Video Record Action] (p. 56) when a volume detection event occurs.
(4) [Inactive Event Operation] Select the operation to be performed upon an inactive event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an inactive event. (5) [Ongoing Active Event Operation] Select the operation to be performed while an active event is in progress. If [Enable] is selected, (7) [Video Record] and (8) [Email Notification] will be executed according to their settings during the active event.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Select [Disable] to disable Day/Night Mode switching. Important • [Day/Night Mode Switching] can only be set in [Timer 1]. • [External Device Output] and [Day/Night Mode Switching] do not support [Repeat Interval]. 4 Setting Page • When [Day/Night] in the Admin Viewer is set to [Auto], Day/ Night Mode switching will not happen when a timer event is triggered (p. 137).
[Access Control] Setting User Access Privileges The following can be set here. Note • Authorized User Account Register who can access this camera. Authorized users have higher authorities than guest users. For details, see “User Authorities and Camera Control Privileges” (p. 120). • User Authority Set the authorities for authorized users and guest users. IPv4 Host Access Restrictions • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
[Access Control] Setting User Access Privileges IPv6 Host Access Restrictions 4 Setting Page (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy. (3) [Prefix / Prefix Length] Create a list of permitted hosts and restricted hosts and set IPv6 address access for each host to [Yes] or [No].
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices. IPsec (6) [DH Group] Select [Group 2] or [Group 2->Group 1] for the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol IKE.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. (7) [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6) This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (16)[SA AH Authentication Algorithm] Set the AH authentication algorithm to [HMAC_SHA1_96] or [HMAC_MD5_96] according to the authentication algorithm supported by the device to connect to.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. 4 With regard to security, it is recommended that you use a selfsigned certificate where complete security does not need to be ensured through operation tests, etc. For system operation, acquire and install a certificate issued by a CA. Setting Page • Certificate Management Manage the SSL/TLS certificate.
(6) [Display Server Certificate Details] Click [Exec] to view the details of the certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec].
[802.1X] Network Port Authentication Settings The following can be set here. • 802.1X Authentication Display the 802.1X authentication enable/disable control and status. • Certificate Information Display the certificate used for 802.1X authentication and the private key installation status. • Certificate Management Manage the certificates and private keys used for 802.1X authentication. 802.1X Authentication (1) [802.1X Authentication] Set 802.1X authentication to [Disable] or [Enable].
(5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP-PEAP], but any installed client certificates and client private keys are also deleted. Important • If any CA certificates, client certificates, and client private keys already exist, they are discarded and new versions are installed.
[Memory Card] Memory Card Operations and Settings The following can be set here. • Memory Card Operations Perform memory card operations. Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the memory card. Note microSD, microSDHC, and microSDXC memory cards can be used with the camera. When a memory card is inserted in the card slot, it is mounted automatically.
Memory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. Important Be sure to perform the unmount process when turning off the power to the camera or removing the memory card. Failing to unmount first may result in management file problems or the memory card becoming inaccessible. You can use the Memory Card Unmount Tool (p. 15) to mount/ unmount memory cards from multiple cameras at the same time.
[Memory Card] Memory Card Operations and Settings Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. 4 Note Setting Page For accessing files saved to the memory card, see “Memory Card Access” (p. 142).
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, HTTP Server (1) [LAN] LAN interface, maximum packet size settings (p. 37) (2) [IPv4] IP address, IPv4 settings, etc. (p. 37) (3) [IPv6] Settings regarding IPv6 (p. 38) (4) [HTTP Server] Authentication method, HTTP, and HTTPS port settings (p. 55) Important These settings relate to network connectivity.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings 4 (6) [Restore Settings] Restore all settings, other than the date and time, from a backup file on a memory card. The IP address, SSL or 802.1X certificates, and private key files are also restored. The camera reboots after settings are restored. Setting Page • Device Information Display information about the current device.
[Camera Angle] Digital Zoom Settings If the zoom or [Image Flip] settings have been changed, be sure to save the settings in the camera using the [Save settings] button. The following can be set here. • Zoom operations Operate the digital zoom function. (8) [Restore settings] Discard the settings you have specified and restore the settings saved in the camera. • Image Flip Flip the video image vertically. • Control for Admin Set the exposure compensation.
Chapter 5 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs ❏ Managing Memory Card Video
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 78) Panorama Creation Tool (p. 83) This is the top page of Admin Tools. All tools can be launched from this page. A panorama image creation tool that shows the entire area that can be captured by this camera. Once a panorama image is captured and registered, it is shown in the panorama display panel of the viewer.
Admin Tools Overview Preset Setting Tool (p. 90) Log Viewer (p. 109) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full video mode. This viewer shows the logs of operating conditions of the camera. 5 Admin Tools Intelligent Function Setting Tool (p. 97) This tool is used to set intelligent functions that perform uploads, notify the viewer, record a log, etc.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 32). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 32). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera video with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera video. You can set privacy masks for up to eight areas while checking the video on the camera.
such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 117). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Even if a panorama image is saved in the camera, it will not be displayed here. (8) [Registered Privacy Masks] Show the number of registered privacy masks.
Privacy Mask Setting Tool (1) Important (2) (3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all video transmitted from the camera (live video, uploaded video, recorded video, video recorded to a memory card). • Check privacy mask settings again if the [Video] > [Video Size Set] settings on the Setting page have been changed.
Changing/Deleting a Privacy Mask Area How to Change 1 3 Click [Quick change] to save the privacy mask area. The changed privacy mask area is saved in the camera. Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Note Select a disabled privacy mask and click [Quick change] to enable it.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 5 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. Click [Start Panorama Creation]. The capture is started.
Panorama Creation Tool Note • While a panorama image is being created, the connection of anyone other than Administrators and connections other than RTP are cut off. • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down. 2 When the capture is complete, click [Finish Panorama Creation] if the image is satisfactory.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (6) (6)-1 (6)-2 (6)-3 (7) 5 (8) Admin Tools (9) (10) (5) (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 124). (2) [Switch Mouse Operation] button Click the button to switch to .
(10)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (11)[Restore settings] Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera. (12)[Save settings] Save the set view restriction in the camera. After the view restriction has been set, be sure to save the settings in the camera by clicking [Save settings].
Tilt controllable area Maximum vertical capture area View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area 5 Maximum horizontal captured area Setting view restrictions automatically restricts the camera operating angle. Admin Tools • The pan and tilt ranges vary depending on the zoom ratio (view angle). When wide-angle is selected, the capture of the camera operating angle would exceed the view restrictions if it remained the same.
Preset Setting Tool A tool that lets you set presets and the home position. You can set up to 20 presets and the home position while viewing the preview in the panorama or full video mode. Preset Setting Tool Reflecting in the viewer Important • If you want to use intelligent functions, it is strongly recommended that you use the Preset Setting Tool to register a preset that corresponds to the camera position of the area where you want to use intelligent functions.
Preset Setting Tool Display Screens of Preset Setting Tool (1) (2) (3) (6) (12) (7) (8) (9) (10) (10)-1 (13) 5 (10)-2 Admin Tools (14) (15) (16) (11) (17) (18) (5) (4) (19) (20) (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 124). (2) [Switch Mouse Operation] button Click the button to switch to .
• [White Balance] Set the white balance of the camera to [Auto] or according to the light source of the condition in which it is used. For details on light sources, see p. 43. • [R Gain], [B Gain] If white balance is set to [Manual], set the respective gains to a value between 0 and 1023. (11)[Get camera info] Load the current camera angle of the video display area, or the [Focus] (VB-S30D only) and [Smart Shade Control] settings of Control for Admin (p.
Preset Setting Tool Using the Digital PTZ Function to Set Presets Use the Digital PTZ function to set part of the area that can be captured by the camera as a preset. 1 Select the preset you want to set from the [Preset/ Home Position] selection box, and then fill in the [Preset Name] field. 5 Be sure to enter the preset name. 3 Click [Detailed Settings] and select the [Show in viewers] checkbox.
Note Digital PTZ is a function for transmitting only the specified part of a camera video. Therefore, this function reduces the load on the network. Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the video, etc., click [Detailed Settings] and specify the detailed settings before saving the preset settings in the camera. 1 Select the [Show in viewers] checkbox. Important • To use presets in the viewer, select the [Show in viewers] checkbox.
Preset Setting Tool Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tour] Tab Display Screen (10)[Change] Change the speed or pause time for presets selected from the tour schedule list. Note • Preset tour is not performed while the camera is being controlled with viewers, Admin Tools, etc. • Preset tour is not performed when control privileges are obtained by RM-Lite.
5 Click [Save settings]. When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. Note The home position cannot be added to the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured video due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Alert The object is abandoned and detection begins after set time.
Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line. It determines that an object is passing when the decision point of the object detection frame crosses a detection line. Passing detected. 5 Alert Background Video Generated Video Area Changes Admin Tools Detection begins when decision point of object crosses detection line. Passing Detected Analysis Volume Detection Detect specified volume levels.
Display Screen of Intelligent Function Setting Tool (1) (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (7) (8) (9) (10) (6) (5) (4) (1) Video Display Area The video currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line segment. Also, subjects for which movement has been detected are shown in a detection block and detection frame.
Intelligent Function Setting Tool If camera control privileges are not obtained, this function is grayed out. Important It takes tens of seconds for the intelligent function to restart. No detection is performed while restarting. (11)[Lock camera position] checkbox Select this checkbox to move the camera position to a preset position selected from the preset selection box and lock it there. Lock the camera position when specifying detection settings to obtain a correct detection result.
Intelligent Function Settings 1 Important Add detection settings. Notes on intelligent function settings and operation When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings can be registered.
Intelligent Function Setting Tool Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Video Display Area Detection Area Set detection criteria while operating the camera and checking the video in the video display area. (1) (2) (3) (4) 5 (1) [Detection Settings Name] You can use up to 64 characters in a detection setting name. Be sure to enter a single-byte alphanumeric detection setting name.
[External Device Output for OFF Event] checkbox Select this checkbox for enabling external device output at an OFF event and select operation (active or inactive). Important It is recommended that the detection criteria are set in a condition as close as possible to the condition in which the camera is actually used. Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection.
Intelligent Function Setting Tool 4 Click [Quick setting]. Note An outline for the detection object is drawn using a polygon with up to 32 points. If there are multiple detection objects, the area is drawn around the largest object. • Drag the square marks (■) at each angle to change the shape of the detection line. • Click [Clear detection line] to delete a detection line. Setting Detection Criteria per Detection Type Specify different detection criteria for each detection type.
[Object Size (%)] Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size of the detection area. When [Object Size (%)] is changed, an indicator frame representing the area of the object is displayed for 1 second in the center of the video display area. This allows you to check the size ratio of the abandoned object detection area while specifying the [Object Size (%)] setting.
Intelligent Function Setting Tool Contour of camera tampering object When a moving object exceeds the value set for [Object Size (%)], it becomes a passing detection target. When [Object Size (%)] is changed, an indicator frame showing the size of the object is displayed for 1 second in the center of the video display area, allowing specification of the settings while checking the size ratio.
[Copy event settings] Copy the event operations of the detection setting selected. [Paste event settings] Paste the copied event operations to the detection setting selected. Reducing effects of lighting change Intelligent functions may not work when the entire screen is exposed to sudden changes in brightness, for example, when indoor lights are turned on or off. Changing the detection settings may reduce this effect. 1 Click [Detection Settings]. 2 Select [Reduce effects of lighting change].
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) (2) (3) (4) (5) 5 (6) Admin Tools (7) (8) (9) (10) (12) (11) (13) (14) (15) (16) (17) (1) [Download] Download log files from this camera or memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple log files in the camera's internal memory or memory card, load and display the file before the currently shown log list.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. (16)[Match case] checkbox Specify whether or not to enable case sensitivity in search commands.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View 5 Click [Open local file] and select a log file using the [Open] dialog box. Admin Tools Copying/Searching Logs How to Copy Click to select the log you want to copy, and then click [Copy].
Recorded Video Utility This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) (2) (3) (7) (4) (5) (6) (13) (8) (9) (10) (11) (12) (1) [Refresh Video List] Update the video list to the current state. (2) [Refresh Download Status] Update video download status to the current state.
Recorded Video Utility Confirming Recorded Video 5 Click [Select All] to select all videos on the list. [Date & Time] Displays the date and time of a video recording. Narrowing Down the Number of Videos [Format] Displays the format of a recorded video ([JPEG] or [H.264]). Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need. Set the following conditions and click [Apply filter] to show only the videos matching the specified conditions.
Downloading Video Download video recorded on a memory card to a computer. 1 Specify the folder to download video to in [Download to]. Click [Browse] to specify a folder. 2 Select a video to download in the video list. 3 Click [Download]. The video is downloaded to the specified folder.
Recorded Video Utility Note • [Real Time] can be selected only for playback of downloaded videos. • [Not Downloaded] or [Partially Downloaded] videos may not be played back in the order they were recorded. Slider/Playback Control 5 Admin Tools Drag the slider to change playback position. The following buttons can also be used for playback.
[Save Playback Frame As] Video frames that are being displayed can be saved as a separate file. Clear the [Enable H.264 playback] checkbox to play H.264 video in an external player. [Number of downloaded video files] The number of downloaded files the video consist of is displayed. [Playback with External Player] Start up the external player (Windows Media Player, etc.) and the selected video is played back. [Open Video folder] Open the folder storing the selected video.
Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer. 5 Admin Tools Using Control for Admin Click the [Control for Admin] button to display the Control for Admin Panel.
Chapter 6 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin Viewer and the VB Viewer User Authorities and Camera Control Privileges • The operable ranges differ between the viewers. Admin Viewer: Users can use the administrative control functions, such as shooting adjustment settings or event detection display.
Overview of Viewer [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have privileged camera control. Authorized users can no longer launch the Admin Viewer upon losing privileged camera control. However, they can still launch the VB Viewer.
Video Distribution Audio Distribution VB Viewer Video size, video display size, full screen mode, reconnect, audio reception, get a snapshot Panorama display Digital PTZ Video Distribution*2 VB Viewer Video size, video display size, full screen mode, reconnect, get a snapshot Panorama display Digital PTZ *1 PTZ: Pan, tilt, zoom *2 If video distribution authority is disabled, users can no longer use VB Viewer.
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a computer that is using the Admin Viewer. (p. 26) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions. Access “http://192.168.100.1/” via the web browser. 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
How to Operate the Viewer (11)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (27)Digital PTZ Panel This panel is displayed upon clicking the [Digital PTZ] button. (12)Information Field Information messages, warning messages and error messages are shown to the user. (28)Digital PTZ Area Designator Specify the area in the video display area to crop with Digital PTZ.
(5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Displays the Receive Audio panel. (7) Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. (8) [Obtain/Release Camera Control] button This button is used to obtain and release the camera control privileges. (9) Slider for tilt This slider is used to control the tilt (vertical movement) of the camera.
How to Operate the Viewer Control privileges assigned (restricted time counting down) If another user is waiting for control privileges while you are assigned control privileges, your remaining time is shown on the control privilege status indicator. in the center with one click, align the mouse pointer and click again until the desired position is displayed in the center. Video Display Area This slider is used to control the tilt (vertical movement) of the camera.
Changing the Camera Zoom Ratio Using the Preset/Home Position Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. You can control the camera using presets and home position registered in the camera beforehand (p. 90). Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle.
How to Operate the Viewer position that was adjusted at the time of installation by transmitting just part of the camera effective pixel area from the camera to the viewer. Note • For details on how this function differs from Viewer PTZ, see p. 134. • If digital PTZ is enabled while receiving H.264 video, the received video changes to JPEG format. Opening the Digital PTZ Panel 6 Click the [Digital PTZ] button to display the Digital PTZ panel.
PTZ panel to the preset position and display the video inside the frame in the video display area. Click the [Home Position] button to move the preview frame on the Digital PTZ panel to the home position and display the video inside the frame in the video display area. *2 The H.264 video sizes set in [Video Size] under [Video] > [H.264(1)] and [H.264(2)] (p. 46) on the Setting page are added to the menu. *3 If [H.264(2)] is set to [Enable] under [Video] > [H.264(2)] (p.
How to Operate the Viewer • When the viewer is launched, the display screen size opens at [Actual Pixels]. You can move any panel by clicking the title bar and dragging it to the desired position. Displaying in Full Screen Mode Getting a Snapshot You can show video over the entire display. Clicking this button will switch the viewer to full screen mode. Captures a still image from live video and displays it in a new window. You can also save still images.
Select the [Receive audio] checkbox in the Receive Audio panel that appears and use the slider to set an appropriate volume. Icon Checking Information Meaning Receiving audio Not receiving audio The following icons will appear depending on the content of the information displayed. Icon (color) Meaning Description Information Appears when a camera operation has been successful. The following information appears.
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Video (Viewer PTZ) You can use the Viewer PTZ panel to magnify part of the camera’s video in the video display area. Viewer PTZ Adjusting the Preview Frame Size 6 Drag the preview frame line to make the frame smaller, and a magnified view of the video in the frame will be shown in the video display area.
Opening/Closing and Moving Control Items Note After changing the preview frame, the video display area will continue to display the cropped video corresponding to the preview frame even after the Viewer PTZ panel is closed. However, when you reconnect to Admin Viewer, the initial status will be restored. Clicking the title of a control item will open or close it. ⇔ Exiting Viewer PTZ Click the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited.
Performing Operations and Settings in the Admin Viewer Setting the Focus Note Changing the [Pan/Tilt] speed or [Zoom] speed will not change the speed of the slider, or of the pan, tilt or zoom in panorama. Setting the Smart Shade Control The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact. [Auto] (1) (1) [Smart Shade Control] Select [Auto], [Manual], or [Disable].
(1) Exposure Mode Select from [Auto], [Manual], [Auto (Flickerless)] or [Auto (Shutter-priority AE)]. If [Auto] is selected for [Day/Night] under [Camera] in the Setting page (p. 43), select [Auto], [Auto (Flickerless)] or [Auto (Shutter-priority AE)]. [Auto] The exposure is controlled automatically. [Manual] The exposure is set by adjusting the shutter speed and gain values manually. [Auto (Flickerless)] In this mode, video flickering caused by fluorescent lights, etc., can be reduced.
Performing Operations and Settings in the Admin Viewer Example of setting method: Illuminate a white subject (white paper, etc.) using the light source, making sure the subject fills the entire screen, and then execute [One-shot WB]. [R Gain], [B Gain] When setting the white balance manually, set the values of red and blue gain in the range 0 to 1023 to match the light source. (2) [Day Mode] Color video can be viewed in the normal mode. (3) [Night Mode] Video is shown in black and white.
• Click [Register] after completing the above settings to register the custom settings. Setting automatic control Click the [Auto Control Settings] button to display the [Auto Control Settings] panel, and set the [Day/Night Mode Switching] and [Timer]. (1) (2) (1) (2) (1) Custom setting button Select the numbered button with the registered custom settings to load the settings. (2) [Register Custom Settings] The [Register Custom Settings] panel is displayed.
Performing Operations and Settings in the Admin Viewer Adjusting Image Quality Displaying Event Status (1) Clicking the [Event Display] button will show the event display panel, which shows the input status of external devices, as well as the status of video and volume detection by the intelligent function. (2) (1) 6 (3) (2) (2) [Sharpness] Select a level from [1] (Mild) to [7] (Strong) for the sharpness setting.
(3) [Intelligent Function (Volume detection)] The volume detection status is displayed. When sound that meets the criteria selected under [Event] > [Volume Detection] in the Setting Page is detected, the icon turns green (p. 56). 3 To stop video recording, click the [Start/Stop Memory Card Recording] button again. Important Recording to the memory card will be terminated when the length of manually recorded videos exceeds 300 seconds from the time recording started.
Chapter 7 Appendix ❏ Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default Settings ❏ List of Factory Default Settings ❏ Specifications ❏ Index
Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)). When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Memory Card Access File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2013, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20130910 070618-070619- M 00 _ 507.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 52) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 52) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 53) 7 [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem 146 Countermeasures The camera does not start. • Check if the LAN cable is connected correctly. • Turn the camera off and on again (see “Installation Guide” > “Connecting the Camera”). VB Initial Setting Tool does not operate.
Troubleshooting Problem Countermeasures • If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera control privileges. If you connect to the Admin Viewer as an Authorized User, you cannot control the camera unless the administrator releases camera control. Consult the Administrator (p. 120). • The pan, tilt, focus and zoom may operate abnormally if the pan and tilt operational durability estimates are exceeded (p. 127). The viewer gets disconnected.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. A004 Starting and stopping of uploader [info] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped.
A470 Uploader initialization failed [crit] B103 Client forcibly disconnected [notice] Description uploader initialization failure - %1 (A470) Description %1 access denied [%2] (B103) %1 Error number %1 Client host IP address Meaning The uploader could not be initialized. %2 Denial type (41 | 42 | 4a) Countermeasure If the problem persists after rebooting the camera, the camera is faulty, arrange for servicing.
List of Log Messages V200 Video input warning [warning] Description video %1 warning - %2 (V200) %1 Video number %2 Error number Meaning An error that permits recovery of the video input system was detected. Countermeasure Change video size or Q value, or decrease data size for each JPEG image.
V420 Could not start intelligent service [crit] Application (Camera) Messages Description intelligent initialization error [%1] [%2] . (V420) %1 Error number %2 Cause of error Description %1 camerad (C001) Meaning Failed to initialize intelligent service. %1 starting | stopping Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. Meaning The camera control module started/ stopped.
List of Log Messages H201 Timeout disconnect [warning] Description a request for %1 timed out after writing %d seconds (H201) %1 Request URI %d 360 (Timeout time) Meaning Disconnected due to HTTP server timeout (360 sec.).
S311 Working error in external input/output service [err] Description cannot work extio [%1] [%2] [%3] (S311) %1 Error number %2 Cause of error %3 Error information Meaning An error occurred while the external input/ output device service was running. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
List of Log Messages R004 RTSP TEARDOWN request received [info] Description TEARDOWN received: client_IP=%1, profile=%2, num_of_sessions=%3(V=%4, A=%5,M=%6,BC=%7) (R004) %1 Client IP address %2 Profile name of requested TEARDOWN %3 Total number of client sessions %4 Total distribution count of Video stream %5 Total distribution count of Audio stream %6 Total distribution count of Metadata stream %7 Total distribution count of AudioBackChannel Meaning RTSP TEARDOWN request was received.
R302 Parameter acquisition failure [err] Description cannot get parameter: %1 (R302) %1 user_account: User account IP_address: IP address of the camera profile_media_configuration: MediaConfiguration information RTSP_port_number: RTSP port number Meaning Parameter acquisition has failed. R303 Metadata distribution initialization failure [err] Description metadata initialization error (R303) Meaning Metadata distribution initialization has failed.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
Warning Messages Message Explanation Could not connect to the camera. Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewer, etc. Failed to establish audio connection. Connection for audio reception failed. You are not connected to the camera.
Restore Default Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 161. Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Launch the web browser and display the settings menu.
3 Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5 seconds or more. The reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip. All settings of the camera, except for the date and time, are restored to factory default settings.
List of Factory Default Settings Item Item Setting Installation Location • User Name (Administrator ID) root • Administrator password camera • Current Date and Time • Path to setting pages admin • Setting Setting Method • LAN LAN Interface Auto Auto-Setting of NTP Server Maximum Packet Size 1500 NTP Server • IPv4 IPv4 Address Setting Method Setting Set manually Disable Time Zone (GMT+09:00) Osaka, Sapporo, Tokyo Daylight Saving Time Disable 7 Manual 192.168.100.1 Subnet Mask 255.
Item Setting • Camera Position Control Item Time display Restricted to Presets No Restriction Camera Position without Control Do not return to Home Position Position of time display Text display Device Name (alphanumeric characters) • External Output Device Device Name (alphanumeric characters) Upper left Display nothing Upper left Color of text Black Color of text outline White Color depth of text and outline Fill text and outline • RTP Server • All Videos 1920 x 1080 / 960 x 540 / 480 x
List of Factory Default Settings Item Setting Item Multicast Port 0 Notification Multicast TTL 0 Mail Server Name Audio Transmission Disable Mail Server Port • RTP Streaming 5 Setting Text Only 25 Sender (From) Video Size H.264(1) Recipient (To) Frame Rate 5 Authentication Multicast Address 0.0.0.
Item External Device Output for OFF Event Setting Disable • External Device Output Operation Mode Normally Open Active Output Format Continuous Pulse Output Time (sec) 1 • External Device Input External Device Input Event Enable Operation Mode Normally Open Active Event Operation Disable Inactive Event Operation Disable Ongoing Active Event Operation Disable Preset None Video Record Disable E-mail Notification Disable External Device Output for Active Event Disable External Device
List of Factory Default Settings Item Setting Setting 16: / 32 Yes IPsec Set Disable 17: / 32 Yes IPsec Mode Tunnel Mode 18: / 32 Yes Destination IPv4 Address 19: / 32 Yes Destination IPv6 Address 20: / 32 Yes Source IPv4 Address • IPv6 Host Access Restrictions Apply Host Access Restrictions Item Source IPv6 Address Security Protocol Default Policy Authorize Access Security Gateway IPv4 Address Prefix / Prefix Length 01: / 128 Yes Security Gateway IPv6 Address 02: / 128 Yes Destina
Item Destination Prefix Length Setting 16 IKE Pre-Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 Setting SA ESP Authentication Key (inbound) SA ESP SPI (inbound) SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key (outbound) SA ESP Encryption Key (outbound) SA AH SPI (outbound) SA ESP Authentication Key (outbound) SA AH Authentication Key (inbound) SA ESP SPI (outbound) SA AH SPI (inbound) SA ESP Encryption Key (inbound) • IPsec Set
List of Factory Default Settings Item IPsec Mode Setting Tunnel Mode Item Setting • 802.1X Authentication Destination IPv4 Address 802.
Specifications Camera Image Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter) Number of Effective Pixels Approx. 2.1 million pixels Scanning Method Progressive Lens 3.5x optical (4x digital zoom) zoom lens with auto focus Fixed focal length lens (4x digital zoom) Focal Length 2.25 mm (W) to 7.88 mm (T)*1 2.7 mm F-number F1.4 (W) to F2.6 (T) F1.6 Viewing Angle Horizontal: 77.7° (W) to 20.7° (T) Vertical: 40.4° (W) to 11.6° (T) Horizontal: 95.0° Vertical: 60.
Specifications Camera Exposure Compensation 9 levels Smart Shade Control Auto/Manual/Disable Auto: 3 levels Manual: 7 levels – Brightens shaded areas of a video AGC Limit 5 levels Pan Angle Range Tilt Angle Range Rotation Angle Range 350° (±175°) 90° (ceiling-mounted position: -90° to 0°) – When the horizontal direction of the camera is 0° 180° (±90°) Moving Speed 7 Pan: Max. 120°/sec., Tilt: Max. 120°/sec. Appendix Server Video Compression Method JPEG, H.264 Video Size JPEG, H.
Server Presets Max. 20 positions Intelligent Functions Video: Detection Types: moving object detection, abandoned object detection, removed object detection, camera tampering detection, and passing detection Detection Settings: Max. 15 Volume: Volume Detection Event Trigger Type External Device Input, Timer, Intelligent Function (Video), Intelligent Function (Volume) Image Upload FTP/HTTP/SMTP (e-mail) Temporary storage memory in camera: Max. approx. 5 MB Frame Rate: Max. 10 fps (JPEG) Max.
Specifications Miscellaneous Dimensions Weight (φ x H) φ120 x 54 mm (φ4.72 x 2.13 in.) – excluding projections (H x W x D) 54 x 32 x 114 mm (2.13 x 1.26 x 4.49 in.) – excluding projections Approx. 270 g (9.6 oz.) Approx. 270 g (9.6 oz.) Approx. 240 g (8.5 oz.) Approx. 180 g (6.4 oz.) *1 (W): maximum wide angle, (T): maximum telephoto *2 Distribution capability values of the camera.
Index Numerics 802.1X Authentication .........................................67 A Abandoned Object Detection ...........................105 Access Control ....................................................60 Admin Tools ........................................................76 Admin Tools Certificate .................................15, 26 Admin Viewer ............................................124, 133 Administrator .....................................................121 Administrator Password .....
Index F J Factory Default Settings ........................... 159, 161 JPEG .................................................................. 46 Filter ......................................................... 111, 113 Focus ............................................................... 135 Focus Mode ................................................. 43, 91 Format ........................................................ 69, 113 Frame Rate ...................................................
Operating the External Device Output ..............137 Setting Menu ...................................................... 34 Operation Mode ..................................................57 Setup CD-ROM .................................................... 5 Operation Settings ..............................................69 Sharpness .................................................. 43, 139 Overwrite videos .................................................69 Shutter Speed .......................
Index Video Server ....................................................... 54 Video Size .................................................. 46, 130 Video Size Set .................................................... 46 View Restriction Setting Tool .............................. 86 Viewer Admin Viewer ............................................. 133 RM-Lite Viewer ............................................. 17 VB Viewer .................................................. 125 Viewer PTZ ..................
BIE-7001-001 © CANON INC.
