Network Camera Network Camera Operation Guide Be sure to read this User Manual before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. For indoor use only. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. * The cameras described in this manual may include models not be sold in your country and region.
Introduction Legal Notice In some cases, camera monitoring may be prohibited by law or regulation, the details of which differ by country. Before using the camera, check the laws or regulations of the country or region where the camera is used. Trademark Notice • Canon and the Canon logo are registered trademarks of Canon Inc.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, please refer to “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the Open-SourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module’s license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact us at nvsossg@canon.co.
How to Read This Operation Guide User Manuals The following describes the different camera user manuals. Installation Guide (Included) This guide provides notes and procedures on camera installation. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable. • Do not disassemble or modify the camera.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focus may not work properly if the lens surface is dusty or dirty. • Be aware that scratches on the lens surface may result in poor video capture.
Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on Network Security ...................................................................................................... 2 Copyright...................................................................................
Chapter 2 Initial Settings Preparing the Camera for Use................................................................................... 24 Installing the Necessary Software ............................................................................. 26 Making Initial Camera Settings .................................................................................. 28 Launch the Camera Management Tool.................................................................................
Table of Contents Chapter 4 Admin Tools Admin Tools Overview............................................................................................... 82 Admin Tools ......................................................................................................................... 82 Privacy Mask Setting Tool .................................................................................................... 82 Panorama Creation Tool .............................................................
Control for Admin .................................................................................................... 123 Using Control for Admin...................................................................................................... 123 Chapter 5 Admin Viewer/VB Viewer Overview of Viewer.................................................................................................. 126 Major Differences Between the Admin Viewer and the VB Viewer .....................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Compact and Lightweight Small and light while maintaining full HD video quality*1, and easy to install. Low Illumination Video Capture The camera can capture color video even with low subject illumination. Equipped with AF Zoom Lens The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus. Pan/Tilt Functions You can operate camera angle controls remotely.
1 Before Use Camera Software Installed Software Admin Viewer/VB Viewer (See Chapter 5 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display video. The Admin Viewer lets you monitor all camera controls and events. RM-Lite (p. 17) This software displays and records video from up to four cameras in real time.
RM-V This additional license lets you install RM-64/RM-25/RM-9 RM Manager and Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes. RM-Lite-V This additional license lets you install the RM-Lite Viewer and RM-Lite Manager on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes.
Camera Software 1 Before Use RM-Lite (Please refer to the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG). 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live video (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. Admin Viewer/VB Viewer, Admin Tools CPU Intel Core i7-2600 or higher Operating Systems*1 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit *4 Windows 8.1/Windows 8.1 Pro/Windows 8.
1 Before Use Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [Camera Management Tool], and then click [Add]. When the Camera Management Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
3 Click [Trusted sites] > [Sites]. Notes on Use with Windows Server 2008/ Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012. Before using the tools, register “about:internet” and the host name for the connected camera in the Internet Explorer “local intranet” and “trusted sites” lists.
Notes on Operating Environment Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your computer manual.) Before Use Important 1 also becomes enabled. Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default.
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Installing the Necessary Software ❏ Initial Settings ❏ Access the Top Page of the Camera to Check Video
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the Camera Management Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Making Initial Camera Settings” (p. 28) ▼ Checking Video When initial settings are complete, access the camera via a web browser and check the video using the VB Viewer. “Access the Top Page of the Camera to Check Video” (p.
Preparing the Camera for Use 2 Operating Initial Settings If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 6 Appendix”. “Chapter 6 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • Camera Management Tool: Software required for performing initial camera settings and maintenance • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 2 The Camera Management Tool icon appears on the desktop.
Making Initial Camera Settings To use the camera, you must first set the network settings for the camera and then establish a network connection between the camera and a computer. Use Camera Management Tool for these settings. This section will explain, in addition to network settings, how to set the camera name, the date and time and other settings. It will also explain how to use the Camera Management Tool to make initial camera settings.
Making Initial Camera Settings 2 (2) [IPv4 Address] If you selected [IPv4 Address Setting Method] > [Manual], enter a fixed IPv4 address. Initial Settings (3) [Subnet Mask] If you selected [IPv4 Address Setting Method] > [Manual], enter the designated subnet mask values for each network. (4) [Enter a default gateway address] checkbox Select this to manually set the default gateway address.
Video Settings Click [Video] and configure the size and quality settings of the video transmitted from the camera. For setting details, please refer to “[Video] Setting Video Size, Quality and Frame Rate” (p. 50). Registering Camera’s IP Address to Trusted Sites With Internet Explorer 9 or greater and Windows Server 2008/Windows Server 2012, Internet Explorer’s security level for Internet and intranet sites is set to [High] by default.
2 Access the Top Page of the Camera to Check Video Initial Settings When initial camera settings are complete, access the camera with the Camera Management Tool and check if video can be viewed properly. (1) Access the Top Page from Camera Management Tool (2) (3) (4) You can use the Camera Management Tool to launch the camera top page. 1 Launch the Camera Management Tool (p. 28). 2 Double-click the IPv4 address of a camera in the camera list to launch its top page.
The factory default user name and password are: User Name: root Password: camera The user name “root” is the administrator account for the camera. Important • To ensure system security, be sure to change the administrator password. Do not forget the new password. • Restore factory default settings if you have forgotten the administrator password (p. 167). Note that this will reset all camera settings to factory default settings except for date and time.
Access the Top Page of the Camera to Check Video 2 Initial Settings 33
Chapter 3 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ RTP Streaming Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server, HTTP/FTP Server and WS-Security Settings ❏ Settings Related to Events ❏ Administrator Password, User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (S
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS, mDNS and SNMP Settings (p. 40) • Access Control Administrator Password, Authorized user account, user authorities, host access restriction settings (p.
Setting Menu Important Notes on Use with Internet Explorer 8/9/10/11 If the pop-up is blocked and an information bar appears when attempting to access [View Logs] or [View Current Settings] on the maintenance page, enable Pop-up by following the procedure explained in the information bar.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 31). For details on entering the user name and password, see p. 31. Note You can also access the Setting Page from the Camera Management Tool. For details, please refer to the “Camera Management Tool User Manual”.
Accessing the Setting Menu Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. 3 Setting Page Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN Set the IP address and other items needed to establish a LAN connection. • [Administrator Password] and [Access Control] > [Administrator Password] (p. 64) are the same. If you set one [Administrator Password], the setting will be reflected in the other [Administrator Password]. LAN • IPv4 Set IPv4 address. • IPv6 Set IPv6 address.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (4) [IPv4 Default Gateway Address] Enter an appropriate value if [Manual] is specified in (1). Be sure to set when connecting the camera to a different subnet from that of the viewer. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed.
To set [Use DHCPv6], select [Enable] in [IPv6], then select [Enable] in [Auto (DHCPv6)]. (3) [Name Server Address (DHCP)] Select [Use DHCP] or [Use DHCP/DHCPv6] in [AutoSetting of Name Server Address] to display the name server address acquired from the DHCP server. (4) [Name Server Address (DHCPv6)] Select [Use DHCPv6] or [Use DHCP/DHCPv6] in [AutoSetting of Name Server Address] to display the name server address acquired from the DHCPv6 server. mDNS (1) [Use mDNS] Set mDNS to [Disable] or [Enable].
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMPv3 Server (1) [User Name] When [Enable] is selected in [SNMPv3], set the user name for using SNMPv3. 3 Setting Page (2) [Security Level] Select [No authentication and no encryption], [Authentication but no encryption] or [Authentication and encryption] for the SNMPv3 security level.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method, time zone and daylight saving time for the camera. Current Date and Time [Date], [Time] The date and time currently set in the camera are shown. Setting (1) [Setting Method] Select from [Set manually], [Synchronize with NTP server], [Synchronize with NTP broadcast], [Synchronize with computer time].
[Date and Time] Setting Date and Time Note • If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] will change to [Set manually]. 3 Setting Page • If [Synchronize with NTP server] is selected and the IP address of the NTP server is incorrect or a connection with the NTP server cannot otherwise be established, the date and time will not be changed. • The NTP server query interval is 300 seconds. Synchronization will take time if the time difference is large.
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Camera Control Set the digital zoom, AGC limit, and smart shade control strength. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings.
[Camera] Setting Initial Camera Settings and External Device Name (4) [Focus Mode] Set the focus mode when camera starts. [Auto] Automatically brings the subject into focus. Normally [Auto] is selected. [Fixed at infinity] The focus can be fixed to near infinity. (5) [Smart Shade Control] Set the smart shade control strength when the camera starts. [Disable] The smart shade control function is not used. [Manual] Set the smart shade control strength.
Note [Auto] Automatically uses haze compensation. (11)[Day/Night] Set Day/Night mode to [Auto], [Day Mode] or [Night Mode] when the camera starts. You can also switch between [Day Mode] and [Night Mode] using the Day/Night mode function of the Admin Viewer (p. 144). • Focusing may be difficult for the following types of subjects when [Focus] is set to [Auto] or [One-shot AF].
[Camera] Setting Initial Camera Settings and External Device Name (5) [Pan/Tilt Speed Control] Select [Control at set speed] or [Control by zoom position] for the pan/tilt control mode. If [Control by zoom position] is selected, the pan/tilt speed will be slower in the telephoto zoom range, and faster in wide-angle zoom range. Important • [AGC Limit] is disabled when [Exposure] is set to [Manual], [Auto (Flickerless)], or [Auto (Flickerless 2)] in the Admin Viewer.
[Video] Setting Video Size, Quality and Frame Rate JPEG The following can be set here. • All Videos Specify the set of video sizes used by the camera. • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. • H.264 Set the bit rate, video size and capture frame rate in H.264. • On-screen display Set time, character string, etc. displayed over video.
[Video] Setting Video Size, Quality and Frame Rate (2) [Bit Rate Control] Select [Do not use bit rate control] or [Use bit rate control]. Select [Use bit rate control] when [Video Format] under [Upload] is set to [H.264(1)] or when [Video Format] under [Memory Card] is set to [H.264(1)]. (4) [Video Quality] If [Do not use bit rate control] is selected in (2), select a desired quality from 1 to 5 (total 5 levels) for H.264 video transmission. Greater values have higher quality.
(4) [Time display] Select whether to enable time display over video. If [Enable] is selected, display time information will be displayed over video. (5) [Position of time display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of time display information. (6) [Text display] Select [Display nothing], [Display designated string] or [Display camera name] for the text string to display over video.
[RTP] RTP Server, Audio Multicast and RTP Streaming • RTP Server Enable RTP, and set the RTSP authentication method and port number. • Audio Multicast Make settings for multicast audio transmission. • RTP Streaming 1 to 5 Make settings for RTP streaming of video, multicasting, and audio transmission. value reaches 0, the signal can no longer be distributed. For example, if TTL is set to [1], multicast distribution is confined to the local segment only and cannot be distributed by the router.
distribution is confined to the local segment only and cannot be distributed by the router. (6) [Audio Transmission] Set RTP streaming audio transmission to [Disable] or [Enable]. Note • RTP stream URL rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m [=r|u|m] is optional and can be omitted. If specified, specify only one option. r: Requests RTP over TCP u: Requests RTP over UDP m: Requests multicast Example: RTP streaming 1 request using RTP over TCP rtsp://192.168.100.
[Upload] Setting HTTP/FTP Upload and E-mail Notification • General Upload Set the upload operation to be performed and the video buffer. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and video e-mail notifications. General Upload of seconds for an [H.264(1)] selection in [Video Format]. Setting Page The following can be set here. 3 Important • If the upload function is used, either the [Event] menu must be set (p.
– From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 110). – If [External Device Input Event] is enabled, disable [Active Event Operation], [Inactive Event Operation], or [Ongoing Active Event Operation] (p. 61). – If [Timer Event] is enabled, increase the value in [Repeat Interval] (p. 62).
[Upload] Setting HTTP/FTP Upload and E-mail Notification Set an appropriate method according to the authentication method used by the SMTP server to send to. (7) [FTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. Only one JPEG image is uploaded. It is not necessary to click [Apply]. After entering a password, first click [Exec], then [Apply] the password.
[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security The following can be set here. Audio Server • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission from the camera. • HTTP Server Set the authentication method, and HTTP port number. • FTP Server Configure settings for FTP server use. • WS-Security Configure settings for checking the time with WSSecurity.
[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security • The audio may be temporarily interrupted, depending on the performance of the computer and the network environment. 3 • The audio may be interrupted if anti-virus software is enabled. Setting Page • Communication may be temporarily interrupted, cutting off the audio, if the LAN cable is unplugged and plugged in again. If this occurs, reconnect from the Viewer.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Output Set external device output. • External Device Input Set the operation to be performed when an event is triggered by input from an external device.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer (9) [Preset] If a preset is specified, the camera will orient automatically to the specified preset position when a volume detection event occurs. To use presets, it is necessary to set the presets with the Preset Setting Tool under Admin Tools (p. 96). If there is no need for additional camera operation, select [None]. (10)[Video Record] Specify the video record action.
open, and an inactive event occurs when the terminals close. (3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an active event. (4) [Inactive Event Operation] Select the operation to be performed upon an inactive event.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer (8) [Day/Night Mode Switching] Select the Day/Night Mode switching behavior when a timer event is triggered. Select [Switch to Day Mode] to switch to Day Mode at the start time, and Night Mode at the end time. Select [Switch to Night Mode] to switch to Night Mode at the start time, and Day Mode at the end time. Select [Disable] to disable Day/Night Mode switching.
[Access Control] Setting User Access Privileges The following can be set here. User Authority • Administrator Password Set the administrator password. • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest users. • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted. • IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted.
[Access Control] Setting User Access Privileges Note If the same address is duplicated, the policy for the address that appears highest on the list will be applied. 3 IPv6 Host Access Restrictions Setting Page (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy.
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices. IPsec (6) [DH Group] Select the key generation information for the DH algorithm that will be used for key exchange via auto key exchange protocol IKE. The security level increases with higher group numbers.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important 3 Setting Page If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. (7) [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6) This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (16)[SA AH Authentication Algorithm] Set the AH authentication algorithm to [HMAC_SHA1_96] or [HMAC_MD5_96] according to the authentication algorithm supported by the device to connect to.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. Setting Page • Certificates Create an SSL/TLS certificate. 3 Important With regard to security, use a self-signed certificate where complete security does not need to be ensured through operation tests, etc. For system operation, it is recommended that you acquire and install a certificate issued by a CA.
(6) [Display Server Certificate Details] Click [Exec] to view the details of the server certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed when [HTTPS Connection Policy] is set to use [HTTPS] or [HTTP and HTTPS], and SSL communications are in use.
[802.1X] Network Port Authentication Settings The following can be set here. • Authentication Method Set the authentication method used for 802.1X authentication. • Certificate Information Display the certificate used for 802.1X authentication and the private key installation status. • Certificate Management Manage the certificates and private keys used for 802.1X authentication. 802.1X Authentication (1) [802.1X Authentication] Set 802.1X authentication to [Disable] or [Enable]. If [802.
(5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAPPEAP], but any installed client certificates and client private keys are also deleted. Important • If any CA certificates, client certificates, and client private keys already exist, they are discarded and new versions are installed.
[Memory Card] Memory Card Operations and Settings The following can be set here. • Memory Card Information Display information about the memory card. Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the memory card. Note microSD, microSDHC, and microSDXC memory cards can be used with the camera. When a memory card is inserted in the card slot, it is mounted automatically.
Note Memory Card Information The quick formatting method is used. Memory Card Operations (mount status) (1) [Memory Card Recognition] Displays the status of the memory card. The three status messages are [Memory Card Not Inserted], [Not Mounted] and [Mounted]. (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. Important Be sure to perform the unmount process when turning off the power to the camera or removing the memory card.
[Memory Card] Memory Card Operations and Settings Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. 3 Setting Page Note For accessing files saved to the memory card, see “Memory Card Access” (p. 150).
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, HTTP Server (1) [LAN] LAN interface, maximum packet size settings (p. 40) (2) [IPv4] IP address, IPv4 settings, etc. (p. 40) (3) [IPv6] Settings regarding IPv6 (p. 41) (4) [HTTP Server] Authentication method, HTTP, and HTTPS port settings (p. 59) Important These settings relate to network connectivity*.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance • Device Information Display information about the current device. • Tool Display or Initialize Camera Settings, and Back Up/Restore Settings. • Log Notifications Set log message mail notifications. (5) [Back Up Settings] Back up all settings, other than the date and time, to a memory card. The IP address, SSL or 802.1X certificates, and private key files are also backed up.
For details on log messages, see “List of Log Messages” (p. 156). (2) [Notification Level] Select [Error], [Errors and warnings], or [All] for the log message notification level. For details on log messages, see “Log Messages on the Camera” (p. 156). (3) [Copy E-mail Settings] Copy the mail settings used in [Upload] > [E-mail Notification] (p. 57). (4) [Mail Server Name] Enter the host name or IP address of the SMTP server (using up to 63 characters).
[Camera Angle] Digital Zoom Settings (8) [Restore settings] Discard the settings you have specified and restore the settings saved in the camera. • Image Flip Flip the video image vertically. • Control for Admin Set the exposure compensation. Note • [Camera Angle] can be operated only from the Setting menu. It cannot be operated from Admin Viewer or VB Viewer. (2) (3) (4) (5) (6) (8) Setting Page • Zoom operations Operate the digital zoom function.
Chapter 4 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs ❏ Managing Memory Card Video
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 84) Panorama Creation Tool (p. 89) This is the top page of Admin Tools. All tools can be launched from this page. A panorama image creation tool that shows the entire area that can be captured by this camera. Once a panorama image is captured and registered, it is shown in the panorama display panel of the viewer.
Admin Tools Overview Preset Setting Tool (p. 96) Log Viewer (p. 115) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full video mode. This viewer shows the logs of operating conditions of the camera. 4 Admin Tools Intelligent Function Setting Tool (p. 103) Recorded Video Utility (p. 118) This tool is used to set intelligent functions that perform uploads, notify the viewer, record a log, etc.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 31). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 31). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera video with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera video. 4 Admin Tools You can set privacy masks for up to eight areas while checking the video on the camera.
such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 123). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Even if a panorama image is saved in the camera, it will not be displayed here. (8) [Registered Privacy Masks] Show the number of registered privacy masks.
Privacy Mask Setting Tool (1) Important (2) (3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all video transmitted from the camera (live video, uploaded video, recorded video, video recorded to a memory card). 4 (1) (3) Admin Tools • Check privacy mask settings again if the [Video] > [Video Size Set] settings on the Setting page have been changed.
Changing/Deleting a Privacy Mask Area How to Change 1 3 Click [Quick change] or [Save settings] to save the privacy mask area. The changed privacy mask area is saved in the camera. Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Note Select a disabled privacy mask and click [Quick change] to enable it.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 4 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. Click [Start Panorama Creation]. The capture is started.
Panorama Creation Tool - Users not connected via RTP • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down. 2 When the capture is complete, click [Finish Panorama Creation] if the image is satisfactory. After creating the panorama image, it is sent to and saved on the camera to update the camera's panorama image.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (6) (6)-1 (6)-2 4 (6)-3 (7) Admin Tools (8) (9) (10) (5) (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 129). (2) [Switch Mouse Operation] button Click the button to switch to .
(10)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (11)[Restore settings] Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera. (12)[Save settings] Save the set view restriction in the camera. After the view restriction has been set, be sure to save the settings in the camera by clicking [Save settings].
Tilt controllable area Maximum vertical capture area View Restriction Setting Tool Maximum wide-angle viewing angle 4 Pan controllable area Admin Tools Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). Setting view restrictions automatically restricts the camera operating angle. When wide-angle is selected, the capture of the camera operating angle would exceed the view restrictions if it remained the same.
Preset Setting Tool A tool that lets you set presets and the home position. You can set up to 64 presets (VB-S30D/VB-S31D) and the home position while viewing the preview in the panorama or full video mode. Preset Setting Tool Reflecting in the viewer Important • If you want to use intelligent functions, it is strongly recommended that you use the Preset Setting Tool to register a preset that corresponds to the camera position of the area where you want to use intelligent functions.
Preset Setting Tool Display Screens of Preset Setting Tool (1) (2) (3) (12) (7) (8) (9) (10) (10)-1 (13) 4 Admin Tools (6) (14) (15) (10)-2 (16) (11) (17) (18) (5) (4) (19) (20) (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 129). (2) [Switch Mouse Operation] button Click the button to switch to .
• [Focus Mode] Select [Auto], [Manual], or [Fixed at infinity] for the focus mode of the camera. (p. 142) • [White Balance] Set the white balance of the camera to [Auto] or according to the light source of the condition in which it is used. For details on light sources, see p. 47. • [R Gain], [B Gain] If white balance is set to [Manual], set the respective gains to a value between 0 and 1023.
Preset Setting Tool 4 3 Admin Tools 2 Click [Detailed Settings] and select the [Show in viewers] checkbox. 2 Select the [Show in viewers] checkbox. 3 Change the position or size of the preset preview frame (yellow) displayed on [Full Image] to set the preset position. Drag to move or resize the preset preview frame (yellow) shown on the panorama screen to set the preset. If you click on the panorama screen, the preview frame will move to center on the clicked point.
Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the video, etc., click [Detailed Settings] and specify the detailed settings before saving the preset settings in the camera. 1 Select the [Show in viewers] checkbox. Note • Changes to preset settings are not reflected in already connected viewers. • You can disable presets in the viewer by clearing the [Show in viewers] checkbox under [Detailed settings].
Preset Setting Tool Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tour] Tab Display Screen (10)[Change] Change the speed or pause time for presets selected from the tour schedule list. Note • Preset tour is not performed while the camera is being controlled with viewers, Admin Tools, etc. 4 • Preset tour is not performed when control privileges are obtained by RM-Lite.
5 Click [Save settings]. When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. Note The home position cannot be added to the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured video due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Detected The object is abandoned and detection begins after set time.
Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line. It determines that an object is passing when the decision point of the object detection frame crosses a detection line. 4 Passing detected. Admin Tools Detected Detection begins when the decision point crosses the specified detection line. Background Video Generated Video Area Changes Passing Detected Analysis Volume Detection Detect specified volume levels.
Display Screen of Intelligent Function Setting Tool (1) (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (7) (8) (9) (10) (6) (5) (4) (1) Video Display Area The video currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line segment. Also, subjects for which movement has been detected are shown in a detection block and detection frame.
Intelligent Function Setting Tool If camera control privileges are not obtained, this function is grayed out. Important It takes tens of seconds for the intelligent function to restart. No detection is performed while restarting. (11)[Lock camera position] checkbox Select this checkbox to move the camera position to a preset position selected from the preset selection box and lock it there. Lock the camera position when specifying detection settings to obtain a correct detection result.
Intelligent Function Settings 1 Important Add detection settings. Notes on intelligent function settings and operation When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings can be registered.
Intelligent Function Setting Tool Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) [Detection Criteria] tab Moving object detection, abandoned object detection, camera tampering detection (1) (2) (3) 4 (2) [Area Shape] Select [Rectangular] or [Polygonal] for the shape of detection areas you want to set in the video display area. For details on detection area setting operations, see “Setting Detection Areas” (p. 110).
Setting Event Operations ([Event] tab) Setting Detection Areas Set operations to be performed upon detection of changes in a subject. Set detection areas in the video display area. [Event] tab Setting a [Rectangular] detection area A rectangle is shown in the video display area. Move or resize that rectangle to set a detection area. (1) (2) (3) (1) Specify the operation timing. (Multiple checkboxes can be selected.
Intelligent Function Setting Tool Setting Detection Criteria per Detection Type Specify different detection criteria for each detection type. Configured detection area 4 Click [Restart intelligent function] again. Note • Drag the square marks (■) at each angle to change the shape of the polygon. • Click [Clear] to delete the polygonal detection area. • The camera tampering detection area cannot be changed.
[Object Size (%)] Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size of the detection area. When [Object Size (%)] is changed, an indicator frame representing the area of the object is displayed for 1 second in the center of the video display area. This allows you to check the size ratio of the abandoned object detection area while specifying the [Object Size (%)] setting.
Intelligent Function Setting Tool Any moving objects detected are shown with contour lines. If it is smaller than [Change Ratio (%)], contour lines are white. If the video is changed for an area larger than [Change Ratio (%)], contour lines take on the same color as the detection area, indicating that “detected” mode has been triggered to ON.
[Clear detection area/line] Clear the detection area/line of the detection setting selected. It cannot be cleared in camera tampering detection. [Copy detection criteria settings] Copy the detection criteria of the detection setting selected. [Paste detection criteria settings] Paste the copied detection criteria to the detection setting selected. Pasting is possible only if the source and the target are the same detection type.
Log Viewer This tool lets you view the operating condition log of the camera. 4 Display Screens of Log Viewer (2) (3) (4) (5) Admin Tools (1) (6) (7) (8) (9) (10) (12) (11) (13) (14) (15) (16) (17) (1) [Download] Download log files from this camera or memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple log files in the camera's internal memory or memory card, load and display the file before the currently shown log list.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. (16)[Match case] checkbox Specify whether or not to enable case sensitivity in search commands.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. 4 How to View Admin Tools Click [Open local file] and select a log file using the [Open] dialog box. Copying/Searching Logs How to Copy Click to select the log you want to copy, and then click [Copy].
Recorded Video Utility This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) (2) (3) (7) (4) (5) (6) (13) (8) (9) (10) (11) (12) (1) [Refresh Video List] Update the video list to the current state. (2) [Refresh Download Status] Update video download status to the current state.
Recorded Video Utility Confirming Recorded Video 4 Admin Tools Click [Select All] to select all videos on the list. The video list displays the following information: [Date & Time] Displays the date and time of a video recording. Narrowing Down the Number of Videos [Format] Displays the format of a recorded video ([JPEG] or [H.264]). Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need.
Downloading Video Download video recorded on a memory card to a computer. 1 Specify the folder to download video to in [Download to]. Click [Browse] to specify a folder. 2 Select a video to download in the video list. 3 Click [Download]. The video is downloaded to the specified folder.
Recorded Video Utility Note • [Real Time] can be selected only for playback of downloaded videos. • [Not Downloaded] or [Partially Downloaded] videos may not be played back in the order they were recorded. 4 Slider/Playback Control Admin Tools Drag the slider to change playback position. The following buttons can also be used for playback.
[Save Playback Frame As] Video frames that are being displayed can be saved as a separate file. Clear the [Enable H.264 playback] checkbox to play H.264 video in an external player. [Number of downloaded video files] The number of downloaded files the video consist of is displayed. [Playback with External Player] Start up the external player (Windows Media Player, etc.) and the selected video is played back. [Open Video folder] Open the folder storing the selected video.
Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer. 4 Admin Tools Using Control for Admin Click the [Control for Admin] button to display the Control for Admin Panel.
Chapter 5 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin Viewer and the VB Viewer User Authorities and Camera Control Privileges • The operable ranges differ between the viewers. Admin Viewer: Users can use the administrative control functions, such as shooting adjustment settings or event detection display.
Overview of Viewer [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link and the VB Viewer from the [VB Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have privileged camera control. Authorized users can no longer launch the Admin Viewer upon losing privileged camera control.
Launching the Viewer Launching the Viewer The viewer is launched. Important The Admin Tools Certificate must be installed on a computer that is using the Admin Viewer. (p. 26) Note You can also launch the Admin Viewer from the Camera Management Tool. For details, please refer to the “Camera Management Tool User Manual”. 1 Start the top page of the camera (p. 31). 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
(11)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (28)Digital PTZ Panel This panel is displayed upon clicking the [Digital PTZ] button. (12)Information Field Information messages, warning messages and error messages are shown to the user. (29)Digital PTZ Area Designator Specify the area in the video display area to crop with Digital PTZ. (13)[Get a Snapshot] button A still image from the moment of clicking is displayed in a new window.
How to Operate the Viewer (5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Displays the Receive Audio panel. (7) Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. (8) [Obtain/Release Camera Control] button This button is used to obtain and release the camera control privileges. (10)Slider for pan This slider is used to control the pan (horizontal movement) of the camera.
Control privileges assigned (restricted time counting down) After gaining control privileges with VB Viewer, the duration for which control privileges can be held exclusively over other guest users counts down. in the center with one click, align the mouse pointer and click again until the desired position is displayed in the center. Video Display Area This slider is used to control the tilt (vertical movement) of the camera.
How to Operate the Viewer Use Area Zoom/Drag to Move Use Drag to Move to Change the Camera Angle You can drag on the video display area to zoom in and out, and change the camera angle. 1 Click the [Switch Area Zoom/Drag to Move] button to enter mode. Note You cannot not use Area Zoom or Drag to Move when using Viewer PTZ. 5 Use Area Zoom to Zoom In and Out Click the [Switch Area Zoom/Drag to Move] button to enter mode. 2 Drag out a rectangle in the video display area.
Maximum telephoto digital zoom (only when digital zoom is on) Maximum telephoto Slider for zoom Move the knob upwards to zoom in (telephoto) Move the knob downwards to zoom out (wide-angle) Using the Preset/Home Position You can control the camera using presets and home position registered in the camera beforehand (p. 96). Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle.
How to Operate the Viewer Viewer PTZ Adjusting the Preview Frame Size Viewer PTZ uses the digital zoom function to enlarge part of a video without using the camera pan, tilt or zoom functions. This function allows you to enlarge part of a video when using the camera in a locked position, for example, during use of an intelligent function. Drag the preview frame line to make the frame smaller, and a magnified view of the video in the frame will be shown in the video display area.
Exiting Viewer PTZ Click the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited. Cropping and Displaying Part of Video (Digital PTZ) You can use the Digital PTZ panel to crop and display part of a camera video in the video display area. It is also possible to use a preset or home position registered to the camera.
How to Operate the Viewer Click the [Home Position] button to move the preview frame on the Digital PTZ panel to the home position and display the video inside the frame in the video display area. Note Register the preset or home position beforehand using the Preset Setting Tool (p. 98). Registered presets will appear in the preset selection box. 5 Exiting Digital PTZ Admin Viewer/VB Viewer Click the [Digital PTZ] button again. The Digital PTZ panel closes and Digital PTZ ends.
*1 When the [Enable H.264 reception] checkbox is checked in Admin Viewer > Control for Admin > [Video Reception] (p. 146), H.264 video sizes will be added to the menu display. *2 The H.264 video sizes set in [Video Size] under [Video] > [H.264(1)] and [H.264(2)] (p. 50) on the Setting page are added to the menu. *3 If [H.264(2)] is set to [Enable] under [Video] > [H.264(2)] (p. 51) on the Setting page, the video sizes for both [H.264(1)] and [H.264(2)] are added to the menu.
How to Operate the Viewer You can move any panel by clicking the title bar and dragging it to the desired position. Receiving Audio You can receive audio through the microphone attached to the camera. Getting a Snapshot Captures a still image from live video and displays it in a new window. You can also save still images. Click [Get a Snapshot] button at the moment you want to capture a still image. Click this button to receive audio.
Checking Information The following icons will appear depending on the content of the information displayed. Icon (color) (Blue) Meaning Description Information Appears when a camera operation has been successful. The following information appears.
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Performing Operations and Settings When you have obtained control privileges, click the [Control for Admin] button to display the Control for Admin Panel and perform camera operation and video settings. Click the camera control buttons to set the pan, tilt and zoom operations as well as the speed.
Setting the Smart Shade Control The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact. (1) (2) (1) (2) (1) [Smart Shade Control] Select [Auto], [Manual], or [Disable]. (2) Adjusting the Smart Shade Control When smart shade control is [Manual], set one of the 7 levels from [1] (Mild) to [7] (Strong).
Performing Operations and Settings in the Admin Viewer Important • If it is set in the Admin Viewer, the same focus mode will occur in the viewers of other users also. • Setting the shutter speed at [1/1 sec] in manual exposure (p. 143) will disable the [Auto] and [One-shot AF] focus modes in Control for Admin. Switch the focus to [Manual] and adjust it to your subject. • Please refer to the notes on p. 48 for subjects that are difficult to focus on, focus ranges and other information.
• [Exposure Compensation] and [Manual] for [Exposure] cannot be selected if [Smart Shade Control] is set to [Auto]. • Even if [Exposure] is set to [Auto (Flickerless)] or [Auto (Flickerless 2)], some screen flicker may still occur under unstable light source conditions. • When [Camera] > [Camera Control] > [AGC Limit] is set to [OFF] in the setting page and [Exposure] is set to [Auto (Shutter-priority AE)], exposure compensation and backlight compensation will not be performed.
Performing Operations and Settings in the Admin Viewer Selecting the External Device Output You can control external device output and display the current output status using an icon. Output can be activated and deactivated by clicking this icon. (3) [Register to] Select the number for the custom setting you want to register from the selection box. (4) [Include Current PTZ Position] checkbox Select the checkbox to register the current pan, tilt, and zoom settings.
(4) [Register] Register the auto control settings. Important If the same time is specified multiple times for [Timer 1] to [Timer 4], [Register] will be disabled and the settings will not be possible. (2) [Enable H.264 reception] checkbox Select to receive H.264 video. The Software Product License Agreement dialog box appears. Click [Yes] to accept the terms of the license agreement. The decoder is downloaded from the camera, enabling H.264 video reception.
Performing Operations and Settings in the Admin Viewer 2 Click the [Start/Stop Memory Card Recording] button. Example: Setting 1: Image Detection status ON Other settings: Image Detection status OFF Note 5 The icon signifying Detection mode will be displayed for a maximum of five minutes (except for Moving Object Detection). Admin Viewer/VB Viewer (3) [Intelligent Function (Volume detection)] The volume detection status is displayed.
Chapter 6 Appendix ❏ Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default Settings ❏ List of Factory Default Settings ❏ Specifications ❏ Index
Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 3 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 73)). When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Memory Card Access Note • A folder is created once per hour. • If the time difference is added to the starting and ending times, it will equal the local time. File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2015, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20150910 070618-070619- M 00 _ 507.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 56) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 56) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. 6 [E-mail Notification] (p. 57) Appendix [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Note For details on troubleshooting for Camera Management Tool, please refer to the "Camera Management Tool User Manual". Problem 154 Countermeasures The camera does not start. • Check if the LAN cable is connected correctly.
Troubleshooting Problem Countermeasures • If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera control privileges. If you connect to the Admin Viewer as an Authorized User, you cannot control the camera unless the administrator releases camera control. Consult the Administrator (p. 126). • The pan, tilt, focus and zoom may operate abnormally if the pan and tilt operational durability estimates are exceeded (p. 132). The viewer gets disconnected.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. A004 Starting and stopping of uploader [info] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped.
A470 Uploader initialization failed [crit] B103 Client forcibly disconnected [notice] Description uploader initialization failure - %1 (A470) Description %1 access denied [%2] (B103) %1 Error number %1 Client host IP address Meaning The uploader could not be initialized. %2 Denial type (41 | 42 | 4a) Countermeasure If the problem persists after rebooting the camera, the camera is faulty, arrange for servicing.
List of Log Messages V200 Video input warning [warning] Description video %1 warning - %2 (V200) %1 Video number %2 Error number Meaning An error that permits recovery of the video input system was detected. Countermeasure Change video size or video quality, or decrease data size for each JPEG image.
V420 Could not start intelligent service [crit] M208 Video file limit [warning] Description intelligent initialization error [%1] [%2] . (V420) Description Video file count of %1 reached upper limit. (M208) %1 Error number %1 %2 Cause of error Video type ([Upload], [Recording-Mode Stream], [Manual], [Timer], [Event]) Meaning Failed to initialize intelligent service. Meaning Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
List of Log Messages HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed, IP:%1 (H143) %1 IP address Meaning An unknown user was specified in user authentication. S012 External device service started [info] Description starting extio (S012) Meaning The external device input/output service was started.
S307 Error on saving settings [err] S411 External input/output service initialization error [crit] Description (vbadmin.c XXX) Can't update system settings (S307) Description extio initialization error [%1] [%2] (S411) Meaning An error generated while the settings were saved by the setup protocol. Setting could not be saved. %1 Error number %2 Cause of error Provide enough memory space by deleting unnecessary files in the user memory area, etc.
List of Log Messages R003 RTSP PLAY request received [info] R006 Stopping multicast [info] PLAY received: client_IP=%1, profile=%2, num_of_sessions=%3 (V=%4, A=%5, M=%6, BC=%7) (R003) Description stop multicast: profile=%1, num_of_sessions=%2 (V=%3, A=%4, M=%5, BC=%6) (R006) %1 Client IP address %1 Client IP address %2 Profile name of requested PLAY %2 %3 Total number of client sessions Profile name of requested MulticastStreaming STOP %4 Total distribution count of Video stream %3 Total
R107 Insufficient resources [notice] R304 Client disconnected [err] Description RTSP Error: error_code=503: Service Unavailable (R107) Description RTP/HTTP connection closed by client (R304) Meaning Service unavailable due to insufficient resources. For example, the max. number of RTP connections exceeded. Meaning Disconnected from client. R305 RTSP processing error [err] Description RTSP Error: error_code=500: Internal Server Error (R305) Meaning An RTSP processing error occurred.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
Message Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewer, etc. Failed to establish audio connection. Connection for audio reception failed. You are not connected to the camera. An attempt was made to operate the camera when the camera was not connected. Please get camera control privileges. An attempt was made to operate the camera without camera control privileges.
Restore Default Settings If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. It is recommended that you create a backup file using [Back Up Settings] in the Camera Management Tool before restoring the factory default settings. Note • For details on using Camera Management Tool, please refer to “Camera Management Tool User Manual”. • For factory default settings, please refer to p. 169.
2 Turn off the camera. There is no on/off switch on the camera. Turn the camera on and off by plugging in or unplugging the LAN cable (PoE power supply). 3 Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5 seconds or more. The reset switch is located in a recessed area. Push the switch using the tip of a slender object such as a clip. All settings of the camera, except for the date and time, are restored to factory default settings.
List of Factory Default Settings Item • User Name (Administrator ID) • Administrator password Item Setting root Administration Function Name camera Auto Maximum Packet Size 1500 VB-S30D VB-S31D VB-S800D or VB-S805D • LAN LAN Interface Setting VB-S900F or VB-S905F 6 Installation Location • IPv4 • SNMP v1 and v2c Server Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255.255.
Item Setting Item Color Saturation 4 Haze Compensation Disable Video Size 480 x 270 Haze Compensation Level 4 Bit Rate Control Use bit rate control Day/Night Day Mode Video Quality 3 Target Bit Rate (kbps) 2048 • Camera Control • H.
List of Factory Default Settings Item Setting Item Setting Frame Rate (fps) 30 Multicast Address 0.0.0.0 I Frame Interval (sec) 1 Multicast Port 0 Common to all models Multicast TTL 1 • On-screen display Audio Transmission Disable Date display Disable • RTP Streaming 4 Upper left Video Size 480 x 270 JPEG* Format of date display YYYY/MM/DD Frame Rate 30 Disable Multicast Address 0.0.0.
Item Setting User Name PASV Mode Enable File Name to Create image.jpg File Name to Create video.
List of Factory Default Settings Item Setting Item • Timer 2 Timer Event Setting 02: / 32 Yes Disable 03: / 32 Yes Start Time 00:00 04: / 32 Yes End Time 00:00 05: / 32 Yes Repeat Interval None 06: / 32 Yes Video Record Disable 07: / 32 Yes E-mail Notification Disable 08: / 32 Yes External Device Output Disable 09: / 32 Yes • Timer 3 Disable 11: / 32 Yes Start Time 00:00 12: / 32 Yes End Time 00:00 13: / 32 Yes Repeat Interval None 14: / 32 Yes Video Record Disable 15:
Item Setting 20: / 128 Yes • IPsec IPsec Auto Key Exchange SA AH Authentication Key (inbound) SA AH SPI (inbound) IPsec Set Disable IPsec Mode Tunnel Mode IPsec SA Encryption Algorithm AES->3DES IPsec SA Authentication Algorithm HMAC_SHA1_96 IPsec SA Validity Period (min) 480 Destination IPv6 Address ISAKMP SA Encryption Algorithm AES->3DES Source IPv4 Address ISAKMP SA Authentication Algorithm SHA1 DH Group Group 14->Group 5 ->Group 2 ISAKMP SA Validity Period (min) 480 Destination
List of Factory Default Settings Item Setting Item Security Gateway IPv4 Address SA ESP SPI (outbound) Security Gateway IPv6 Address SA ESP Encryption Key (inbound) Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Authentication Key (inbound) SA ESP SPI (inbound) SA ESP Encryption Algorithm AES SA AH Authentication Algorithm SA ESP Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key (outbound) SA ESP Encryption Key (outbound) • IPsec Se
Item Setting SA AH SPI (inbound) • Certificates Certificate Status Not Installed Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications HTTPS Connection Policy HTTP • 802.1X Authentication 802.
Specifications Camera Image Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter) Number of Effective Pixels VB-S30D/VB-S31D/VB-S800D/VB-S900F: approx. 2.1 million pixels VB-S805D/VB-S905F: approx. 1.3 million pixels Scanning Method Progressive Lens 6 3.5x optical (4x digital zoom) zoom lens with auto focus Fixed focal length lens (4x digital zoom) *1 2.25 mm (W) to 7.88 mm (T) 2.7 mm F-number F1.4 (W) to F2.6 (T) F1.
Camera Exposure Auto/Auto (Flickerless)/Auto (Flickerless 2)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Gain) White Balance Auto/Light Source (Daylight Fluorescent/White Fluorescent/Warm Fluorescent/Mercury Lamp/Sodium Lamp/ Halogen Lamp)/Manual (One-shot WB/R Gain/B Gain) Metering Mode Center-Weighted/Average/Spot Exposure Compensation 9 levels Smart Shade Control Auto/Manual/Disable Auto: 3 levels Manual: 7 levels – Brightens shaded areas of a video Haze Compensation Auto/Manual/Disable
Specifications Server Audio Compression Method G.711 µ-law (64 kbps) Audio Communication Method Sound Transfer Protocol by Canon Privacy Mask Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors) View Restrictions Available Presets Max. 64 positions Max.
Miscellaneous Operating Environment Temperature: -10 °C to +50 °C (+14 °F to +122 °F) Humidity: 5% to 85% (without condensation) Power Supply PoE: PoE power supply via LAN cable (IEEE802.3af compliant) Power Consumption Class 0 power sourcing equipment (requests 15.4 W) Max. 7.8 W Max. 7.6 W Class 2 power sourcing equipment (requests 7.0 W) Max. 4.1 W Max. 4.3 W Dimensions Weight (φ x H) φ120 x 54 mm (φ4.72 x 2.13 in.) – excluding projections (H x W x D) 54 x 32 x 114 mm (2.13 x 1.26 x 4.49 in.
Index Numerics 802.1X Authentication ........................................ 71 A Camera Tampering Detection .......................... 112 Certificate Information ........................................ 71 Certificate Management ............................... 69, 71 Client ............................................................ 58, 71 Color Saturation .......................................... 47, 146 Abandoned Object Detection .......................... 111 Control for Admin ..................
Exposure Compensation .......................46, 79, 143 Intelligent Function Setting Tool ....................... 103 External Device Input ..................................61, 146 IP Address ......................................................... 40 External Device Name ........................................49 IPsec .................................................................. 66 External Device Output ...............................61, 145 IPsec Set ......................................
Index N Name Server Address ........................................ 41 Network .............................................................. 40 Network Address/Subnet ................................... 64 Night Mode ...................................................... 144 Noise Reduction ......................................... 47, 146 NTP Server ......................................................... 44 O One-shot AF ..................................................... 142 One-shot WB ..........
V VB Viewer ..................................................125, 130 Video Distribution ........................................64, 126 Video Format .........................................55, 73, 119 Video Management Information ..........................74 Video Management Information Status ...............74 Video Quality .................................................50, 51 Video Reception ................................................146 Video Record ........................................
BIE-7020-002 © CANON INC.
