Owner's Manual

Contents
11
Chapter 7 Operation and Management
Storage Server Health Check.................................................................................. 110
Events Indicating Errors or Warning Levels and Corresponding Actions ........................ 110
Status Bar.......................................................................................................................... 111
System Information ........................................................................................................... 111
Disk Space Management (Important)...................................................................... 112
Chapter 8 Backup
Backing up data....................................................................................................... 116
Destinations of the Backup Files....................................................................................... 116
Notes on Backup .............................................................................................................. 116
How to Restore a Backup........................................................................................ 117
Restoring from Backup Data............................................................................................. 117
Chapter 9 Troubleshooting
Actions Required When Recording Errors Occur.................................................... 120
Solutions When Viewer Problems Occur ................................................................ 120
Viewer and Video windows............................................................................................... 120
Timeline............................................................................................................................. 122
[Extract Video] .................................................................................................................. 122
Recording ......................................................................................................................... 122
Connection Problems........................................................................................................ 122
Error Messages ....................................................................................................... 123
Messages Displayed in the Viewer................................................................................... 123
Messages Recorded in the Log Files ............................................................................... 127
Event Information .................................................................................................... 130
Appendix
Create a Shortcut Icon for Starting the Viewer........................................................ 132
Changing the Storage Server IP Address ............................................................... 132
Camera Maintenance .............................................................................................. 133
About the Latest Camera Firmware .................................................................................. 133
Update the Firmware ........................................................................................................ 133
How to Check the Version....................................................................................... 134
Checking the Version of the Viewer .................................................................................. 134
Checking the Version of the Storage Server..................................................................... 134
Functional Limitations for MPEG-4 and H.264 formats ........................................... 134
Using the AXIS Q7404/Q7401 ................................................................................ 135
Supported Firmware ......................................................................................................... 135
Usage Precautions............................................................................................................ 135
Functional Limitations ....................................................................................................... 135
Index........................................................................................................................ 137