User manual
Table Of Contents
- Highlights of the Camcorder
- Table of contents
- 1. Introduction
- 2. Preparations
- 3. Recording
- Recording Clips and Photos
- Video Configuration: Resolution, Bit Rate and Frame Rate
- Slow & Fast Motion Recording
- Shooting Modes
- Exposure Adjustment
- Automatic Gain Control (AGC) Limit
- White Balance
- Using Looks
- Zooming
- Focus Adjustment
- Image Stabilization
- Setting the Time Code
- Setting the User Bit
- Recording Audio
- Using Headphones
- Color Bars/Audio Reference Signal
- Pre-Recording
- Onscreen Displays
- Using the Optional RC-V100 Remote Controller
- Web Camera Function
- Using the GP-E2 GPS Receiver
- 4. Customization
- 5. Playback
- 6. External Connections
- 7. Saving Clips
- 8. Additional Information
Troubleshooting
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Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult a Canon Service Center if the
problem persists.
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is depleted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
- The USB power adapter is connected to the USB terminal. Connect the USB power adapter to
the DC IN terminal.
Cannot charge the battery pack.
- Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C
(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try
charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and
104 °F).
- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the battery pack attached. Battery packs not
recommended by Canon for use with this camcorder cannot be charged using this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may
be a problem with the camcorder or battery pack. Consult a Canon Service Center.
- The USB power adapter is connected to the USB terminal. Connect the USB power adapter to
the DC IN terminal.
A noise can be heard from the USB power adapter.
- A faint sound can be heard while the USB power adapter is connected to a power outlet. This
is not a malfunction.
The battery pack becomes depleted extremely quickly even at normal temperatures.
- The battery may have reached the end of its battery life. Buy a new battery pack.
Recording
Pressing the START/STOP button will not start recording.
- You cannot record while the camcorder is writing previous recordings onto an SD card (while
the ACCESS indicator is on or flashing). Wait until the camcorder has finished.
The point where the START/STOP button was pressed does not match the beginning/end of
the recording.
- There may be a slight interval between pressing the START/STOP button and the actual start/
end of recording. This is not a malfunction.
Recording settings cannot be changed.
- The USB mode is set to [ Video Output (UVC)] (A 111).
The recording mode cannot be changed.
- The USB mode is set to [ Video Output (UVC)]. Disconnect the interface cable from the USB
terminal.