NETWORK VIDEO RECORDER VK-64/VK-16 Administrator’s Manual Ver. 2.
Introduction Thank you for purchasing Network Video Recorder VK-64 v2.2 (hereafter referred to as VK-64). VK-64 is a network video recording and monitoring system and consists of the Storage Server and Viewer. Please read this manual prior to operation. This manual also explains how to use the Network Video Recorder VK-16 v2.2 (hereafter referred to as VK-16), VK-Lite v2.2 (hereafter referred to as VK-Lite), and Viewer-Only use. See P. 1-6 for the difference between the VK-64 and VK-16. See P.
Introduction Icons Used in this Manual The following icons are used in this guide to indicate descriptions that you should read in particular. Icon Explanation Note Important information that must be observed or actions that are prohibited during an operation. These notes must be read to prevent possible faults or errors during operation. Tip Supplementary information or a reference to an operation. Users are recommended to read these memos.
Purpose of This Manual This manual is written for the System Administrator installing and operating the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.
Contents Introduction ................................................................................................................................ ii Purpose of This Manual ............................................................................................................ iv About Manuals ..........................................................................................................................xii Important: Before Starting Operations .....................................
Contents Chapter 3 Storage Server Configuration Reference Chapter Overview ...................................................................................................................3-2 [Storage Server Configuration] Dialog ....................................................................................3-3 How to Start-Up ..................................................................................................................................... 3-3 Screen Configuration ..........
Contents Location and Zone ................................................................................................................4-10 Add a Location and Zone ................................................................................................................... 4-12 Edit a Location and Zone .................................................................................................................... 4-13 Delete a Location and Zone ..............................................
Contents Chapter 5 Viewer Reference Chapter Overview ...................................................................................................................5-2 Viewer Operation Flow ............................................................................................................5-4 Start the Viewer ......................................................................................................................5-6 How to Launch ............................................
Contents Arrange Video Windows .......................................................................................................5-35 Select Multiple Video Windows .................................................................................................... 5-35 Video Window Status .......................................................................................................................... 5-36 Video Window Properties ..............................................................
Contents Chapter 7 Backup Scheme Chapter Overview ...................................................................................................................7-2 Purpose ...................................................................................................................................7-3 Preparation .............................................................................................................................7-4 Backup Device ....................................
Contents Chapter 9 Troubleshooting Chapter Overview ...................................................................................................................9-2 Troubleshooting for Recording ................................................................................................9-3 VK Troubleshooting ................................................................................................................9-4 Viewing Screen and Video Windows ..................................
About Manuals VK-64/VK-16 comes with three manuals including this document. z Setup Guide A manual that introduces this software. Be sure to read this manual when using the software for the first time. z Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator’s Manual for details. z Administrator’s Manual (this manual - pdf file) This manual is intended for the System Administrator to install and operating this software.
Important: Before Starting Operations It is recommended that you perform tests under actual conditions before starting operations. z This recording software may not operate as your settings in recording or displaying live video, depending on the capabilities of your PC and the network environment. z When load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer.
Important: Before Starting Operations xiv
System Overview
Chapter Overview This chapter provides preliminary information you should know before using the VK-64/VK-16 and explains the operating environment and basic concept you need to understand to design your system. Preparation Flow Explains the flow from setting up the VK-64/VK-16 to starting the operation. System Operation Overview Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product.
Chapter Overview 1 System Overview 1-3
Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation. Step1 Set up Camera Servers The first step is to set up your Camera Servers. See your Camera Server manuals for connection in detail. For details regarding supported camera servers, see P. 1-10. Step2 Install Storage Server and Viewer The Storage Server and Viewer can be installed on one PC.
Preparation Flow Step3 Configure Recording Settings 1 Register Camera Servers and Storage Servers and set up recording schedules. System Overview Step4 Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts.
System Operation Overview VK-64/VK-16 Overview Network Video Recorder Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as Camera Servers). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio. Composition of Network Video Recorder Network Video Recorder consists of two software component: a Storage Server and a Viewer.
System Operation Overview Network Video Recorder VK-16 Network Video Recorder VK-16 (hereafter referred to as VK-16) has the same basic functionality as VK-64, but is only able to register up to 16 Camera Servers. A comparison between VK-64 and VK-16 is as follows.
Communication Mechanism of VK-64/VK-16 The following explains the communication mechanism of the VK-64/VK-16, with using atypical system configuration. Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly.
Communication Mechanism of VK-64/VK-16 Application Types and Functions Application Viewer System Overview Storage Server 1 Function Save logs information of such as video, audio, and events. User can view recorded information, monitor live-video and check and search events from recording server. Administrator can configure the storage server setting. Record Playback Receive and record video Play back recorded video by Viewer.
Operating Environment Supported Camera Servers The table below shows the Camera Servers supported by VK-64/VK-16. This information is as of September 2009. For the latest information, please access to Canon Web site. Camera Server Firmware Versions VB-C500VD Ver. 1.1 0 VB-C500D Ver. 1.0 0 or later VB-C60 Ver. 1.0 0 or later VB-C300 Ver. 1.0 Rev. 02 or later Ver. 1.1 Rev. 0 or later VB-C50iR VB-C50i Ver. 1.2 Rev. 77 or later VB-C50FSi Ver. 1.0 Rev. 77 or later VB-C50Fi Ver. 1.0 Rev.
Operating Environment Viewer Minimum Configuration 1 Pentium 4 2.2GHz or faster (Pentium 4 3.
Notes on Operating Environment Notes on Use with Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your [Windows firewall] settings for Windows XP SP2 or SP3. * The following setting is not required if you install the Storage Server and Viewer on the same PC. After installation of the Storage Server: 1. Click [Control Panel] from the Windows [Start] menu to launch the [Control Panel]. 2.
Notes on Operating Environment Windows Server 2003/Windows Server 2008 Therefore, a content block dialog box is displayed when you access pages such as the camera server's top page or setting page, and commands cannot be carried out. To ensure normal operation, carry out the procedure below to register the site as a trusted site. 1. When you access the Camera Server top page using Internet Explorer, the dialog box shown at below appears. 2. Click [Add], and then the [Trusted sites] dialog box appears.
Notes on Operating Environment If the content block dialog box is not displayed, you can use the procedure below to display the dialog box for adding a trusted site. 1. On the [Tools] menu in Internet Explorer, click [Internet Options] to display the [Internet Options] dialog box. 2. Next, click the [Security] tab. 3. Select [Trusted sites], and click the [Sites] button. Settings for registering Trusted sites are now complete.
Notes on Operating Environment Windows Server 2008 1 Enable Sound to Use Audio Functions System Overview The sound function is disabled by default in Windows Server 2008. To receive audio signals using the VB-C500/VB-C60 Viewer, follow the procedure below to enable sound function. 1. In the [Control Panel], click [Hardware and Sound]. Note If the [Control Panel] is set to [Classic View], double click [Sound]. 2. Next, click [Sound]. 3. The [Audio Service Not Running] dialog box is displayed.
Notes on Operating Environment Windows Vista/Windows Server 2008 When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate/Windows Server 2008, pay attention to the following restrictions. Upgrade your PC Please note that before upgrading your PC to Windows Vista/Windows Server 2008, you need to upgrade this software to v2.2, if the version is older than v2.2. If you upgrade your PC to Windows Vista/Windows Server 2008 before upgrading the software to v2.
System Design Concept System Configuration Example 1 When Viewing and Recording with one PC System Overview Record video to the Storage Server Storage Server Display live and recorded video Viewer Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to "Server Sizing Concept" ( P. 1-20).
System Design Concept When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server ( P. 1-19) needs to be specified for saving information such as zones and locations of cameras, as well as saving Viewer layouts created by the user.
System Design Concept When using multiple Storage Servers If multiple Storage Servers are being used, you should specify the Master Storage Server. A typical multiple Storage Server arrangement is shown below.
System Design Concept Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data volume per second. 1) Required hard disk capacity: Consider the required hard disk capacity based on continuous recording with fixed frame rate, resolution, and quantity.
System Design Concept Required Hard Disk Capacity Determining Required Hard Disk Capacity Determine the required hard disk capacity as follows. 1. Determine the required number of Camera Servers and required video data size. 2. Select the Image Quality of each Camera Server. The video quality improves in proportion to the set value, but the data volume also becomes larger. 3. Determine the frame rate for recording video (i.e., the number of frames per second).
System Design Concept Example 2: MPEG-4 recording • Using 8 Camera Servers (VB-C60) for recording, • With each camera set to Medium Size (320 x 240) and Video Quality is set to 3, • Recording frame rate is set at 30 fps, and • Data size per second is approximately 150 KB. Although actual data size depends on objects shot by each Camera Server, this calculation assumes the typical size shown above.
System Design Concept Example of bit rate with VB-C500VD/VB-C500D/VB-C60* (MPEG-4) Resolution and Frame Rate 10fps 15fps 1 30fps MPEG-4 Medium (320x240) MPEG-4 Large (640x480) MPEG-4 Medium (320x240) MPEG-4 Large (640x480) MPEG-4 Medium (320x240) MPEG-4 Large (640x480) 1 0.28 0.76 0.35 0.94 0.54 1.43 2 0.39 1.08 0.50 1.30 0.78 2.02 3 0.60 1.67 0.75 2.02 1.20 3.31 4 0.69 1.93 0.91 2.43 1.38 3.98 5 0.81 2.31 1.05 2.87 1.68 4.
System Design Concept * All of the data in the previous page sizes are only rough guide, and may increase or decrease depending on the object being shot. Please be sure to confirm under the actual installation conditions before starting operations. Select [Video Information] from the [View] menu of the Viewer (bundled with the Camera Server) to check the data quantity per frame (VB-C300, VB-C50i, VB-C50iR, VB-C50FSi).
System Design Concept Storage Server Performance Camera Servers: 24 units of VB-C60 Resolution: High (640 x 480) Quality: 3 Frame Rate: 10 fps Camera Servers: 48 units of VB-C60 Resolution: Medium (320 x 240) Quality: 3 Frame Rate: 1 fps [Recording] Example of Storage Server PC specifications CPU: Pentium 4 3GHz Memory: 1GB HDD: Please see "Important: Disk Space Management" ( P.
System Design Concept Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of operation. • Using the Storage Server with a Web Server As Storage Server, you cannot use a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache has been already installed.
System Design Concept 3. CPU: Pentium 4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image---Max. 280 fps MPEG-4 video---Max. 240 fps 1 z Note that the total frame rate above varies depending on the combination of the PC and graphics board. It is also affected by other applications (e.g., anti-virus application) running on the same PC.
VK-Lite VK-Lite is bundled with VB-C500VD, VB-C500D and VB-C60. This is a simplified version of the Network Video Recorder VK-64/VK-16. The differences in functionality between the VK-64/VK-16 and VK-Lite product versions are summarized below. Functional Limitations in VK-Lite • The maximum number of cameras that can be registered is 4 units. • It is recommended that 8 or less video windows are displayed in the Viewer Window (a warning is displayed if 9 or more video windows are displayed).
VK-Lite Functions that cannot be used in VK-Lite • Storage Server 1 • Recording to NAS System Overview • MPEG-4 recording • Motion detection recording • Sensor recording • A Special day recording • Send mail on event function • Customization of event priority • Connection via HTTP proxy • Remote trigger • VK Viewer • Layout frequency • Simultaneous monitoring of multiple storage servers • Designated schedules • Connection via HTTP proxy • Registration of slave storage servers • Viewer control API Tip
Specification Comparison of VK-64/VK-16 and VK-Lite This section explains what you need to know before using the VK-64/VK-16, and the required operating environment and considerations when designing a system. Type Main functional limitations VK-64/VK-16 v2.2 VK-Lite v2.2 Max.
Installation
Chapter Overview This chapter explains how to install VK-64/VK-16. Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, see the manual for Camera Server. Install the Storage Server and Viewer Note Before the installation, read Chapter 1 and "Preparation and Precaution" ( P. 2-7) carefully. When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 is created on the desktop. Tip z See Chapter 3 for how to use the Storage Server.
Installation Procedures Note z Types and number of license has been determined for VK-64 and VK-16. If you want to add the Storage Server or Viewer, you need to purchase necessary software ( P. 1-6). z The hard disk where the software will be installed should be formatted in the NTFS ( P. 2-7). Installation Start up the Installer 1. To start installing VK-64/VK-16, insert the installation CD-ROM into the CD drive, and then the Welcome screen appears. Click [Next] to continue.
Installation Procedures 3. Enter your License Key(s) and click [Next] to install VK-64/VK-16. Your License Key is indicated on the "About License Key" included in the package. * VK-Lite that comes with VB-C500VD, VB-C500D and VB-C60 has a license for one Storage Server and one Viewer. Tip No License Key registration window appears for VK-Lite installation. 4.
Installation Procedures For VK-Lite, both of the following applications are installed. • Viewer • Storage Server When you need to install either one of the above, right-click on the application icon which you will not install, and choose [This feature will not be available]. Click [Next] to continue. Tip Click [Space] and then a list of drives is shown. And also the amount of required disk space for the installation of VK-64/VK-16/VK-Lite. 5. Click [Install].
Installation Procedures Upgrade from Version 1.0, 1.1, 1.2, 1.3, 1.4, 2.0 and 2.1 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 2.2. It is recommended to confirm your settings after the upgrading. For the details, see "Upgrade VK-64/VK-16" ( P. 8-3). Note z If you are using VK-64/VK-16 with NAS server, you need to set up log-on settings again after upgrading VK from v1.3, 1.
Installation Procedures Preparation and Precaution Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. Installation You can convert the current hard disk into the NTFS format using the following command at the command prompt.
Installation Procedures 2-8
Storage Server Configuration Reference
Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the [Storage Server Configuration] dialog to set the Storage Server. In the [Storage Server Configuration] dialog, you can configure settings for disk management, event management, event notification, and user management.
[Storage Server Configuration] Dialog How to Start-Up Double-click the [Storage Server Configuration v2.2] desktop icon. If the [Require authentication when starting this tool] is selected ( P. 3-27), the [Login] dialog appears. In this case, enter your user name and password, and click [Login]. If User Account Control is enabled on Windows Vista/Windows Server 2008, the [User Account Control] screen will appear. In this case, click the [Continue] button.
[Storage Server Configuration] Dialog Screen Configuration The [Storage Server Configuration] dialog has the following four tabs. • [Settings] Tab • [Events] Tab • [Event Notification] Tab • [User Management] Tab [Settings] Tab In the [Storage Server Configuration] dialog, [Settings] tab allows you to configure these items below.
[Storage Server Configuration] Dialog [Events] Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. In the [Storage Server Configuration] dialog, [Events] tab allows you to configure the priority for types of the event. E-mails are sent according to the priorities set in the [Events] tab. Storage Server Configuration Reference Select a suitable event priority from the drop-down menu for each event type listed.
[Storage Server Configuration] Dialog [Event Notification] Tab In the [Storage Server Configuration] dialog, [Event Notification] tab allows you to configure the setting of the e-mail sent to the user when the event occurs. E-mails are sent according to the priorities set in the [Events] tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000. Parking Lot 1: Sensor on Enable e-mail notification and select a priority.
[Storage Server Configuration] Dialog [User Management] Tab In the [Storage Server Configuration] dialog, [User Management] tab allows you to set up users and their privileges. [User Management] tab allows you to configure the following privileges: • Administrator • Not Administrator (Operator) Storage Server Configuration Reference Administrator has access to the Viewer including Camera Server setup, recording schedules and Viewer setup.
Set the [Settings] Tab In the [Storage Server Configuration] dialog, [Settings] tab allows you to configure the items below. • Storage Server name • Proxy Server • Settings for storing recorded video • Start and stop of Storage Server • Logon Account for Storage Server How to Display the [Settings] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed.
Set the [Settings] Tab How to set the [Settings] Tab Changing the Storage Server name Enter a new name in [Storage Server Name] to change the Storage Server name (You can use up to 20 characters). Storage Server Configuration Reference Tip It is recommended to use an easy-to-understand name if you are using multiple Storage Servers. Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers via proxy server, you may need to configure proxy settings. * See P.
Set the [Settings] Tab Enter [Recorded Video Settings] 1. [Maximum retained history] - Check the [Maximum retained history] option and enter a value from 1 to 999 and then select [Days] or [Weeks] from the pull-down menu. 2. [Maximum file size / duration] - Check the [Maximum file size / duration] option, enter a value, and select [MB] or [Hours]. You can enter 32 - 1024 for [MB] and 1 - 24 for [Hours]. If you do not enter a value, 1024 MB or 24 hours is used for the Maximum file size/duration value. 3.
Set the [Settings] Tab Select [Disk Drive Settings] 1. [Drive] - Select the disk drive to configure, from the drop-down menu. 2. [Maximum disk space used] - Check the box and enter a value in Megabytes (MB) or Gigabytes (GB), for example, "50". This establishes the maximum disk space used for all video files on the specified drive. The added network drive is shown on the [Drive] drop-down menu. 4. [Delete Network Drive] - Delete an added network drive.
Set the [Settings] Tab To add a network drive 1. Click [Add Network Drive]. 2. The [Add Network Drive] dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive. You can also enter a path automatically by selecting a folder. When selecting a folder with [Browse] Click [Browse], select a folder where you want to save recorded video data in the [Browse for Folder] dialog. Click [OK] to enter the path of the selected folder in the path field. 3.
Set the [Settings] Tab To remove a network drive 1. Click [Delete Network Drive]. 2. Select a network drive and click [OK] to delete the selected drive from the Storage Server. z About Network Drive VK-64/VK-16 can record videos on a drive on the network. The drive type is shown at the head of the [Drive] drop-down menu as "Internal disk: [local], Network drive: [network]".
Set the [Settings] Tab Start or Stop the Storage Server Program Click [Stop Storage Server] to stop the Storage Server. Click [Start Storage Server] to start the Storage Server. Note If you need to stop the Storage Server Program, you should inform all users connected to the storage server before you stop the storage server. Change the [Logon settings] 1. If you need to log onto the Storage Server with another account when using a network drive, click [Stop Storage Server].
Set the [Settings] Tab Message When you have changed items affecting recording settings: When you click [Apply] or [End], the following message will appear. "An item which affects recording settings was changed. Please inspect the "Record Settings Summary" dialog on the Recording Schedules window to check the effects of the change." Storage Server Configuration Reference When you have changed the [Maximum retained history] setting: When you click [Apply] or [End], the following message will appear.
Set the [Settings] Tab 4. Click [Add User or Group]. The [Select Users or Groups] dialog appears. 5. Enter the Windows account name in the [Enter the object names to select] field. Enter or change the object name, location, and detail settings as required. Be sure to enter a Windows account with Administrator privileges. 6. Click [OK]. The [Log on as a service Properties] dialog reappears. 7. Click [OK]. The [Local Security Settings] dialog reappears. 8. Close the [Local Security Settings] dialog.
Important: Disk Space Management Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk space management level and takes a measure according to the current level. 1. [Low disk space warning level] 2. Threshold Level 3. Limit Level The Storage Server calculates the values for Threshold Level 2. and Limit Level 3. based on various conditions and settings.
Important: Disk Space Management In case of Threshold Level The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event. Starting : deleting files on drive due to low disk space [Maximum disk space used] Delete from the oldest file Event Notification Threshold Level Tip Old video files may be deleted even if these are within the [Maximum retained history] period.
Important: Disk Space Management [Low disk space warning level] Calculation Method The [Low disk space warning level] occurs when the Storage Server fulfills the condition 1. or 2. below. 1. When the Storage Server disk space used exceeds the following value: M x (100 - A)/100 M: Value for [Maximum disk space used] A: Value for [Low disk space warning level] 2.
Important: Disk Space Management Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1. or 2. below. 1. When the Storage Server disk space used exceeds the following value: [Maximum disk space used] 2. A When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB Calculation Example for Each Level Disk Drive Disk Capacity Free Disk Space Max. Disk Space Used Camera Server No.
Set [Events] Tab [Events] tab in the [Storage Server Configuration] dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the [Events] tab. How to Display the [Events] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed. Storage Server Configuration Reference Click the [Events] tab to open it.
Set [Events] Tab How to Set the Events Tab Set the Priority for the Event Select the priority for the event from drop-down menu for each setting item. Item Setting Recording engine started 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Remote trigger 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Recording 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Data file set 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest User log in 1. Highest, 2. High, 3. Medium, 4. Low, 5.
Set the [Event Notification] Tab [Event Notification] tab in the [Storage Server Configuration] dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the [Events] tab. How to Display the [Event Notification] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed. Storage Server Configuration Reference Click the [Event Notification] tab to open it.
Set the [Event Notification] Tab Tip You can only register one e-mail address in the [To Address] field. If you want to send the e-mail to multiple addresses, use a group address. 3. Enter the host name or IP address of the [SMTP server] in SMTP Server and port number in [Port]. Note Enter the host name in up to 255 characters. 4.
Set [User Management] Tab [User Management] tab in the [Storage Server Configuration] dialog allows you to set up users and their privileges. How to Display the [User Management] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed. Click the [User Management] tab to open it.
Set [User Management] Tab How to Set the [User Management] Tab Add a User 1. Click [Add] on the [User Management] tab. The [Add User] dialog appears. 2. Enter the user's [User Name] (up to 20 characters, including alphanumeric letters and underscore "_"). 3. Enter the user's [Password] (up to 20 characters, including alphanumeric letters and underscore "_"). Reenter the password you have entered in the [Confirm Password] field to confirm it. 4. Click [OK].
Set [User Management] Tab Delete a User 1. Click to select a user in the User List to delete it. 2. Click [Remove]. The user is deleted. Request User Authentication at Tool Startup 3-27 Storage Server Configuration Reference Check the [Require authentication when starting this tool] if user authentication is required when launching the tool. If this option is selected, the [Login] dialog appears before the [Storage Server Configuration] dialog appears.
Set [User Management] Tab 3-28
Register Camera Server and Set Recording Schedule
Chapter Overview This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the [Camera Summary] window and [Recording Schedules] window under the [Configuration and Preferences] screen.
Launch VK Viewer and Display the [Configuration and Preferences] Screen How to Launch VK-64/VK-16 Double-click the [VK Viewer v2.2] desktop icon. Alternatively, from the Windows [Start] menu select: [All Programs] > [WebView Livescope] > [Network Video Recorder VK Series v2.2] > [VK Viewer v2.2]. The connect option menu (Start-up Screen) for Storage Server is displayed. Select [Master Storage Server] option and click [Connect]. [localhost] Connects to Storage Server and starts the Viewer.
Launch VK Viewer and Display the [Configuration and Preferences] Screen How to Start VK-Lite Double-click on the icon [VK-Lite Viewer v2.2] on the desktop. Alternatively, from the Windows [Start] menu > [All Programs] > [WebView Livescope] > [Network Video Recorder VK-Lite v2.2] > [VK-Lite Viewer v2.2]. The following procedure is the same as VK-64/VK-16.
Launch VK Viewer and Display the [Configuration and Preferences] Screen Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server. 1. Select [Use IP address] from the drop-down menu. 2. Click [Connect]. 3. Enter the IP address or host name of the Master Storage Server in [Host Name or IP], and the port number in [Port].
Launch VK Viewer and Display the [Configuration and Preferences] Screen Tip The dialog for entering the IP address will also be displayed even when connection to the Storage Server failed. When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below. You should configure the Viewer using the [Configuration and Preferences] screen.
Launch VK Viewer and Display the [Configuration and Preferences] Screen Access to the Configuration and Preferences screen To open the [Configuration and Preferences] screen, the following operation should be performed. In the Menu Bar, select [View] [Configuration] The menu bar is located at the top left of the Viewing Screen. In the Menu Bar, select [View] [Configuration]. The [Configuration and Preferences] screen appears.
[Storage and Camera Server Summary] Windows Use the [Storage and Camera Server Summary] screen to create a location and zone, to add the Storage Server, and to add the Camera Server. Display the [Storage and Camera Server Summary] Windows 1. Launch the VK Viewer and display the [Configuration and Preferences] screen. 2. Click the [Camera Summary] tab. The [Storage and Camera Server Summary] windows appear.
[Storage and Camera Server Summary] Windows Click and drag divider line to the right to show full items. [Storage Servers] and [Locations / Zones] options The following options are available via the [Storage Servers] tab. [Edit] - Allows you to change the address of the selected Storage Server. Select a Storage Server from the tree in the left panel. The right panel will update with a list of Camera Servers recorded by the Storage Server you selected.
Location and Zone Create a location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned o each floor in the office building and specific areas in a shop such as a cash register area. The diagram below illustrates an example of physical Locations and Zones on a VK-64/VK-16 network.
Location and Zone This tab containing four thumbnail images indicates that there are four cameras in the Zone. This tab containing six thumbnail images indicates that there are six cameras in the Zone. Note z The Location/Zone hierarchy is independent of the grouping of cameras into Storage Servers. For example, a single Storage Server may record video from multiple Locations, and cameras from a single Location can be recorded to multiple Storage Servers.
Location and Zone Add a Location and Zone Step 1: Click [Add Location] on the [Locations / Zones] tab 1. In the [Camera Summary] window, select the [Locations / Zones] tab if it is not selected yet. 2. Click [Add Location] to bring up the [Add Location] dialog. 3. Enter the new location name (up to 20 characters), then click [OK]. Step 2: Click [Add Location] on the [Locations / Zones] tab 1. In the [Camera Summary] window, select the [Locations / Zones] tab if it is not selected yet. 2.
Location and Zone Edit a Location and Zone 1. Double-click a location or zone. The [Edit Location] or [Edit Zone] dialog appears. 2. Change the settings and click [OK]. Register Camera Server and Set Recording Schedule Delete a Location and Zone 1. Click a location or zone in the list to highlight it and select [Delete] from the [Edit] menu. Alternatively, click a location or zone to select it, then press the [Delete] key on your keyboard. 2. A confirmation dialog will appear. Click [Yes].
Add Storage Server If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen. Note If you are using the Viewer only, the [Storage Servers] tab is not shown and you cannot add the Storage Server.
Add Storage Server Edit Storage Server 1. In the [Storage and Camera Server Summary], select the [Storage Servers] tab. A list of Storage Servers which have already been added is displayed. 2. Double-click the Storage Server in the list. This will bring up the [Edit Storage Server] dialog. 3. Change the settings and click [OK]. Note z You should change the setting of Storage Server in case of the IP address of Storage Server has been changed. z The Master Storage Server cannot be edited. 4.
Add Storage Server Delete Storage Server 1. In the [Storage and Camera Server Summary], select the [Storage Servers] tab. A list of Storage Servers which have already been added is displayed. 2. Click a Storage Server in the list to highlight it and select [Delete] from the [Edit] menu. Alternatively, click a Storage Server to select it, then press the [Delete] key on your keyboard. 3. A confirmation dialog will appear. Click [Yes]. Click [No] to cancel deletion. 4.
Register Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you should register the Camera Server. You should register the desired Camera Server on the Storage Server if it has not been registered yet. Register the Camera Server (by Search) After registering the Camera Server, you can select the Camera Server from the Viewer screen. Tip z Up to 192 Camera Servers can be operated.
Register Camera Server Tip z If you cannot find the Camera Server, click [Add Camera Server] to add it. z For the Camera Servers which have already been registered, [Registered] is displayed in the [Register] column. The [Register] columns for unregistered Camera Servers are blank. Add the Camera Server 1. In the [Search Results] dialog, click a Camera Server in the search results list to select it. 2. Click [Add Camera Server]. The [Add Camera Server] dialog appear.
Register Camera Server Connect to Camera 1. Enter the Host Name or IP address in [Host Name or IP], then enter the port number for the Camera Server in [Port]. The [Host Name or IP] should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less (each label, separated by a period, must be 3 characters or less), and the [Port] must be a figure within the range from 1 to 65535.
Register Camera Server Select a Storage Server 1. Select a [Storage Server] from the drop-down menu which lists pre-configured Storage Servers and enter the Host Name or IP address in [Host Name or IP] and Port number in [Port]. The [Host Name or IP] must be 255 characters or less (each label, separated by a period, must be 63 characters or less) and the [Port] number must be a figure within the range from 1 to 65535. 2.
Register Camera Server Configure External Device Input To switch On or Off the external device input, check the [Invert the state of the following external] option. One or more inputs may be shown depending on the type of the Camera Server. It is not necessary to change this setting if it is not required. Assign a location and zone 2. Change the name of the Camera Server in the [Camera Name] field as required. Note z Enter the [Camera Name] in up to 15 characters.
Register Camera Server Update or Set the Viewer Thumbnails 1. In the [Preview] area, click [Update] to recapture an image used for the thumbnail of the Viewer screen. 2. To change the camera angle or zoom magnification by using the mouse, click [Start Control]. Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly.
Register Camera Server 3. You can also select an already specified camera position from the [Preset] dropdown menu. Note [Preset] cannot be selected as VB-C500VD and VB-C500D do not support this function. Tip Presets should be configured in advance. Please see the Camera Server User's Manual for details on setting camera presets. Select the drive to save video data In the [Drive] drop-down menu, select a hard disk drive on the Storage Server.
Register Camera Server Save Settings To save Camera Server settings, click [Save Changes] at the bottom right-hand corner of the [Camera Summary] window. The bottom right-hand corner of the [Camera Summary] window consists of two buttons, [Save Changes] and [Discard Changes]. Click [Discard Changes] to cancel any changes you have made. Return to the Viewer Screen If you wish to return to the Viewer Screen, select [Viewing Screen] from the [View] menu bar.
Register Camera Server 2. Click [Edit Camera Server]. The [Edit Camera Server] dialog appear. The Edit Camera Server is identical to the [Add Camera Server] dialog (you can also open the dialog by double-clicking the menu). Register Camera Server and Set Recording Schedule Change the Camera Server's Settings Change the Camera Server settings as directed inP. 4-17 through P. 4-19. Finish Editing Click [OK] when finished. The [Camera Summary] window reappears.
Register Camera Server Delete Camera Server The right-hand portion of the [Camera Summary] window features [Remove Camera Server] for removing the Camera Server(s) from your system, regardless of which tab you have selected ([Storage Servers] or [Locations / Zones]). Delete a Camera Server 1. In the [Camera Server] list, click a Camera Server to highlight it. 2. Click [Remove Camera Server] (you can also press the [Delete] key on your keyboard). 3. A confirmation dialog will appear. Click [Yes].
Overview of Recording Schedule Setting After you have registered the Camera Server, you can set recording schedules. Note z If you are using the Viewer only, you cannot set recording schedules. z Be sure to perform operational tests after setting schedules. You can record videos by specifying when and what to record with recording schedule function.
Recording Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the [Recording Schedules] screen. Display the [Recording Schedules] screen 1. Launch the VK Viewer and in the Menu Bar, select [View] [Configuration]. The [Configuration and Preferences] screen appears. 2. Click the [Recording Schedules] tab to display the [Recording Schedules] screen. 3.
Recording Schedule 4. Click the [Special Day Schedule] tab to display the [Special Day Schedule] screen.
Recording Schedule Storage Server selector Single day schedule area (24 hours) Location Schedule Type selector Day selector Zone representing camera areas in the Location Click and drag the scroll-bar(s) to view more schedules if necessary. Note z The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs. to 24:00 hrs).
Set Normal Schedule The [Normal Schedule] consists of: • [Storage Server] list - Select the Storage Server to edit the recording schedule. When the [Recording Schedules] window first appears, the first Storage Server in the list is shown with its associated schedule to the right. • Schedule Area - Set up standard day-to-day recording schedules settings.
Set Normal Schedule Create Normal Schedule Display the [Recording Schedules] screen 1. In the Menu Bar, select [View] [Configuration]. The [Configuration and Preferences] screen appears. 2. Click the [Recording Schedules] tab to display the [Recording Schedules] screen. 3. Click the [Normal Schedule] tab to display the [Normal Schedule] screen. Change the Storage Server If you wish to display another Storage Server's schedule, click the [Storage Server] menu, otherwise proceed to the next step.
Set Normal Schedule Set start and end times and the day of the week ( P. 4-33). Set frame rate, enable Motion Detection and sensor event recording ( P. 4-34). Select to record audio ( P. 4-35). Move the mouse cursor in the Preview area to change the camera angle ( P. 4-22). Control the camera via the [Camera Control] Panel ( P. 5-39). The Top page of the Camera Server is displayed after Internet Explorer launches. Set the [Night Mode], [Resolution] and [Option] ( P. 4-37).
Set Normal Schedule Select a day of the week to record video In the [Repeat on] area, check the days you wish to repeat the recording period you have set in the [Times] area above. Note z If you have defined any special day schedules, at that time the schedules will override normal schedule times for the whole day. z Times are given in 24 hours. z If Camera Server has been configured with [Service time restricted], VK-64/VK-16 will not be able to record from the Camera Server during restricted times.
Set Normal Schedule Configure Audio Recording If you want to record audio when video recording mode is selected, select the [Audio recording] checkbox. Audio-only recording is not available, so Audio recording should be set as an addition to video recording. Note z Audio recording is enabled when video recording mode is on. It is not possible to setup schedules that only record audio without recording video. z When the resolution ( P. 4-38) is set to JPEG, recorded video and the audio are synchronized.
Set Normal Schedule 2. Check [Preset Tour] to move among multiple preset positions sequentially (VB-C60, VB-C300, VB-C50i/ VB-C50iR only). Click [Settings] to specify the order to switch among presets. See P. 4-58 for how to set the Preset Tour. However, [Preset Tour] is grayed out in VB-C500VD and VB-C500D as this function is not supported. 3.
Set Normal Schedule Set the Night Mode and Resolution (VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150) 1. Select the [Night Mode] from the drop-down menu. You can select from [Not specified], [Disabled], [Enable], and [Auto]. Note z A higher resolution results in larger disk usage. Make sure you have enough disk space. z If you set [Night Mode] to [Auto], please make sure that [Exposure] mode is set to [Auto] on the [Camera Control] Panel.
Set Normal Schedule Tip The actual image size in relation to the specified resolution size is as follows.
Set Normal Schedule Set External Device Output 1. Click [External Outputs Setting] to control any external devices that may be connected to your Camera Server. 2. Click [Setup] to change the details of external outputs. If you do not change the settings, the defaults will be used. Tip For VB-C300, only one target external device can be configured on the [External Outputs Setting] dialog. Finish Setting Click [OK] to save the new settings and close the dialog. Click [Cancel] to discard the new settings.
Set Normal Schedule Save Schedules 1. To save the Normal Schedule, click [Save Schedule] at the bottom right-hand corner of the [Normal Schedule] window. Click [Discard Changes] to cancel any modifications you have made. 2. If you wish to return to the Viewer, select [Viewing Screen] from the [View] menu bar. Note Camera Servers have feature to record videos on memory of the camera with sensor input or schedule.
Change Camera Server Settings Click [Setup] in the [Add Schedule Item] and [Edit Schedule Item] dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C500VD/VB-C500D). Register Camera Server and Set Recording Schedule Click [Setting Page] to display the Setting Page to change Camera Server settings.
Change Camera Server Settings Items related to recording schedule setting are as follows. See the Camera Server's manual for details. User Name and Password • Set the user name and password for the Camera Server. You cannot set them with VK-64/VK-16. Motion detection recording • If the Camera Server is VB-C500VD, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, or VB150, you can configure the Motion Detection settings on the Camera Server.
Change Camera Server Settings Preset • Presets should be set on the Camera Server in advance. You cannot set them with VK-64/VK-16. • If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position. The camera control will be lost when starting to control the camera at the Camera Server.
Batch-Setting Schedules When you set schedule, you can set multiple schedules at one time. Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the [Add Schedule Item - multiple cameras] dialog. This allows you to easily set recording schedules for multiple cameras. Once created, settings for each camera can be customized. Example : Drag over the Schedule area covering three Camera Servers to set the same schedule for the three Camera Servers.
Set Continuous Recording You can set Continuous Recording with the frame rate of 0.1 to 30 frames per second when creating a Normal Schedule or Special Day Schedule (The upper limit is 5 fps with VK-Lite). Specify the number of still images to record every second from the [fps] drop-down menu. Higher [fps] value generates smooth video, however, the load on the Storage Server or network goes higher. Video data quantity also increases to consume hard disk space.
Set Motion Detection Recording Set Motion Detection Recording Settings The Motion Detection recording starts when a motion has been detected. Configure the Motion Detection recording settings in the [Motion Detection Settings] window which appears when you click [Settings]. Some items in the [Motion Detection Settings] window overlap with the items in the [Add Schedule Item] and [Edit Schedule Item] dialog.
Set Motion Detection Recording Edit Motion Detection Recording Settings You can specify the detection area and the amount of sensitivity for Motion Detection Recording. The area for detection can also be modified which is ideal, for example, if the field of view has two entrances and you wish to monitor motion for one entrance. Step 1: Click [Settings] next to [On Motion Detection] The [Motion Detection Settings] dialog appears (The dialog for VB-C60 is shown below).
Set Motion Detection Recording Step 2: Set Motion Detection Options Set the following options on the [Motion Detection Settings] dialog. 1. In the [Detect Motion Using] menu, select one of the following: [Storage Server] Obtains video from the Camera Server and detects motion with the Storage Server.
Set Motion Detection Recording Step 3: Set the active region for recording In the [Active Region] field, adjust the region where motion detection is triggered. By default, the [Active Region] is the full area. In addition you cannot use pan, tilt, and zoom operations in this window. 1. Click one of the corner or edge handles and hold down the mouse button. 2. Drag the handle to change the motion-trigger boundary (dotted frame).
Set Motion Detection Recording • Yellow color bar - Changed area is equal to or greater than the specified [Area Ratio] (activity peaks on or to the right of the Area Ratio Marker) but the required continuance of motion has not met the specified duration in order to trigger an event. [Area Ratio] marker. • Red color bar - The amount of change that meets the defined detection conditions and motion is detected, triggering an event, i.e.
Set Motion Detection Recording Step 4: Set the Detection Regions (VB-C500VD/VB-C500D/VB-C60) 1. If you want to partition the detection region for notifications, check area the [Notice events with the area name when motions are detected] checkbox. 2. Check the [Record on this area] checkbox on the recording settings tab. Step 5: Set the event priority status In the [Priority] field, select the priority for the event to be generated for this motion from a menu of five options, ranging from [1.
Set Motion Detection Recording Step 6: Set frame rate and pre and post event recording duration 1. [Max. Frame Rate] - select a maximum frame rate for recorded video from the drop-down menu. Choose from 0.1 frames per second to 30 frames per second (5 is the default). 2. [Record for] [sec. before event] - enter a number of seconds for the amount of recording time before the event occurs (up to 30 seconds). Note z If [Continuously at Max.] is also selected, Record for before event is not available.
Set Sensor Event Recording Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred. Configure the Sensor Event recording settings in the [Sensor Event Settings] window which appears when you click [Settings]. Some items in the [Sensor Event Settings] window overlap with the items in the [Add Schedule Item] and [Edit Schedule Item] dialog. When the Sensor Event recording is executed, the settings in the [Sensor Event Settings] window take precedence.
Set Sensor Event Recording Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the [Sensor Event Settings] dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor. Step 1: Click [Settings] next to [On sensor event] The [Sensor Event Settings] dialog appears. Click a tab to modify that sensor's settings.
Set Sensor Event Recording Step 2: Enable recording and set an event priority 1. Check [Record on this sensor] to enable recording when a sensor is triggered. 2. In the [Priority] field, select the priority for the event to be generated for this motion from 5 options, ranging from [1. Highest] to [5. Lowest]. Priorities are color-coded as events in the Timeline in the Viewing Screen.
Set Sensor Event Recording Step 5: Set Additional Options (VB-C500VD, VB-C500D, VB-C60, VB-C300) To use the Exposure, White Balance, Shade Control, and/or Focus settings on the [Camera Control] Panel, check the corresponding check box. Note z The additional options are available with VB-C500VD/VB-C500D/VB-C60/VB-C300. [Smart Shade Control] is available with the VB-C500VD/VB-C500D/VB-C60. Additionally, Focus is not available for the VB-C500VD/VB-C500D.
Set Sensor Event Recording 3. [Record for __ sec. after event] - enter a number of seconds for the amount of recording time after the event has transpired (up to a maximum of 999 seconds). Click [OK] to save the new settings and close the dialog. Click [Cancel] to discard the new settings. Note z If the [Record for __ sec. before event] or [Record for __ sec. after event] event fields are set to 0 seconds, video will still be recorded while the sensor is activated.
Set Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the [Add Schedule Item] and [Edit Schedule Item] dialog, there are two options available for setting the Preset Tour function. Procedure to set the Preset Tour function in as follows. Note z When Preset Tour and MPEG-4 are used together, the video data size becomes very large. z The durability of camera Pan/Tilt mechanism may be affected depending on the Preset Tour setting ( P. 4-61).
Set Preset Tour 3. Select a preset to add from the [Preset] drop-down menu. 4. For the selected preset, configure the [Speed (PT)], [Speed (Z)], and [Pause (sec)] settings. 5. Check the settings and click [OK]. Register Camera Server and Set Recording Schedule This returns to the [Preset Tour Settings] dialog. Test the Preset Tour 1. Check the [Preset Tour] box and click [Settings]. The [Preset Tour Settings] dialog appears. 2. Click [Start Test].
Set Preset Tour Change the Preset Order 1. Check the [Preset Tour] box and click [Settings]. The [Preset Tour Settings] dialog appears. 2. Select a preset to change the order from the list, and click [Move Up] or [Move Down]. Delete a Preset 1. Check the [Preset Tour] box and click [Settings]. The [Preset Tour Settings] dialog appears. 2. Select a preset to delete from the list and click [Remove]. 3. Click [OK]. This returns to the [Preset Tour Settings] dialog.
Set Preset Tour Note If the following warning appears, change the settings according to the tables below. Warning example Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately 100,000 round trips* at the full range. The total tour time depends on the combination of the movement rate, movement range, and still time. See the following tables. Total tour time for 100,000 round trips in the pan direction (estimated). Movement rate (PT) is 1. Still time (sec.
Set a Special Day Schedule Special Day Recording [Special Day Schedule] window is used for configuring particular days such as public holidays. When [Special Day Schedule] is selected, [Normal Schedule] that conflict with [Special Day Schedule] is disabled. In [Configuration and Preferences] Screen, click [Recording Schedules] tab and ensure [Special Day Schedule] is selected. [Special Day Schedule] consists of: • [Storage Server] - Select Storage Server from the list to add/edit schedules for that server.
Set a Special Day Schedule Add, Edit and Delete a Schedule Type [Add Schedule Type] dialog allows you to create a name for a new schedule type, for example, a public holiday. You should create a schedule type first before you can associate days with it. There is no limit to the number of schedule type that can be added. To launch the dialog and add a Special Day Schedule. [Add Schedule Type] 1. Click [Add]. The [Add Schedule Type] dialog appears. Register Camera Server and Set Recording Schedule 2.
Set a Special Day Schedule Edit a Schedule Type 1. In the [Special Day Schedule] window, click a schedule type in the [Special Day Schedule] list to select it. 2. Click [Edit]. This will bring up the [Edit Schedule Type] dialog. Enter a new name. For example, you may wish to change the name "Company Holidays" to "Company Special Days". 3. Click [OK]. The new settings are saved and the dialog closes. Delete a Schedule Type 1.
Set a Special Day Schedule Add and Delete a Day [Select Date] calendar allows you to select a day that can be used for the schedule type. To add a day, operate as follows: Add a Day 1. In the [Special Day Schedule] window, click a schedule type in the Schedule Type list, for example, "Company Holidays" (created on P. 4-62) and then in the [Days] list click [Add]. Register Camera Server and Set Recording Schedule This will bring up the [Select Date] calendar (see below). 2.
Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. Delete a Day 1. In the [Special Day Schedule] window, click a schedule type in the [Special Day Schedule] list, for example, "Company Holidays" and then in the [Days] list click one of the days associated with the schedule type. 2. Click [Delete] below the [Days] list. The day is deleted from the schedule type.
Set a Special Day Schedule Save Changes Register Camera Server and Set Recording Schedule The bottom right-hand corner of the [Recording Schedules] window consists of two buttons, [Save Schedule] and [Discard Changes]. 1. Click [Save Schedule] to keep all your settings The settings are then saved to the Storage Server. Click [Discard Changes] to cancel any changes you have made. 2. If you wish to return to the Viewer, select [View] > [Viewing Screen] from the menu bar.
Display Recording Setting Summary Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule. [Display Record Settings Summary] is located at the center-bottom of the [Special Day Schedule] window. Click [Display Record Settings Summary] to display the [Record Settings Summary] dialog. The [Record Settings Summary] dialog shows the following information for the time period where the highest load is expected when the schedule is performed.
Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server. Tip z The [Display Storage Server Summary] button is gray out in Storage Servers in older version. z When the [Locations / Zones] tab is selected, the [Display Storage Server Summary] button is gray out. Click the [Display Storage Server Summary] button to display the [Storage Server Summary] dialog box.
Display Recording Setting Summary Check the details and click [OK] to close the [Storage Server Summary] dialog box. Note z The [Storage Server Summary] dialog box displays information about the Storage Server selected in the Storage Server List. It does not display the totals for all Storage Servers. z The number of frames queued for writing displayed here is the number of frames queued for recording.
Viewer Reference
Chapter Overview This chapter explains how to use and configure the Viewer. Set Viewer Explains how to configure settings that are specific to the Viewer. Arrange and Save Layouts Explains how to arrange layouts and set layout sequences. Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server. Use Timeline and View Events Explains how to use the Timeline for live and recorded viewing as well as view and search events.
Chapter Overview Viewer Reference 5-3
Viewer Operation Flow [Location] list ( P. 5-31) Drop-down menu indicating locations available in the system. Menu bar Access common menus from here. [Zone] list ( P. 5-31) Drop-down menu indicating zones within a location. [Camera Control] Panel ( P. 5-39) [Camera Control] Panel enables you to control a camera and quickly determine a camera position. Event indicator ( P. 5-37) Color bar is displayed at the top of live Video Windows when an event occurs (if enabled).
Viewer Operation Flow Camera Selection Area ( P. 5-30) Thumbnails of Camera Servers added to each zone are displayed here. Thumbnail can be dragged onto the Viewing Area for viewing. Video window menu icon ( P. 5-43) Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size. [Live Events Log] list ( P. 5-56) Indicates events that have been recorded on Storage Servers after the Viewer was launched. Viewer Reference [Zoom In] [Zoom Out] buttons ( P.
Start the Viewer Note To start the Viewer, you need the user name and password set for the VK-64/VK-16 Storage Server. How to Launch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixels or more. Start the Viewer To start the VK-Lite Viewer, double-click [VK-Lite Viewer v2.2] on the desktop. Or, from the Windows [Start] menu, click [Programs] > [WebView Livescope] > [Network Video Recorder VK-Lite v2.2] > [VK-Lite Viewer v2.2].
Start the Viewer Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, select localhost to start Viewer. 1. Select [localhost] from the drop-down menu. 2. Click [Connect]. 3. Enter your [User Name] and [Password], and click [Login]. Viewer Reference Note The user name and password for VK-64/VK-16 entered in this step are configured by [Storage Server Configuration] dialog.
Start the Viewer 4. Click [Connect]. 5. Enter your [User Name] and [Password], and click [Login]. Note z If you need to use proxy server, you need to change the Internet option settings in the following procedure: 1. Select [Start] > [Control Panel] > [Internet Options]. 2. Select the [Connections] tab. 3. Click [LAN settings]. Change the proxy server settings. z If using proxy server between Viewer and Storage Server, it should not perform response buffering.
Start the Viewer Functions not Available in Viewer Only Mode When you launch the Viewer with Viewer Only Mode, the following functions are not available. Viewing Screen • Timeline is not displayed. [Timeline] under the [View] menu cannot be used. • [Capture Still Frame] feature cannot be used. • [Search Events] under the [Edit] menu cannot be used. • [Live Events] under the [View] menu cannot be used. • [Shared Layouts] are not displayed.
Start the Viewer Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen. These can be dragged onto the Viewing Area for monitoring.
Start the Viewer Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen ( P. 4-3) and login screen to enter a user name and password ( P. 4-5, P. 5-7). You can place a shortcut icon on the Desktop for your convenience by following the method described below. For this setting, you cannot use the shortcut icon that was automatically created on the Desktop after installing this software, which is used for starting the Viewer.
Menu Bar of Viewer Screen Functions of Menu Bar The following functions are available from the menu bar. Menu File Edit Submenu Function Change Master Storage Server Switches master storage servers. The connection menu for storage servers is displayed. Exit Closes the application. Cut A selected video window is deleted and transferred to the clipboard, so that the window can be pasted into the same layout or another layout.
Viewer Setting [Viewer Settings] window The [Viewer Settings] window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. Click Viewer Settings (Admin) or Viewer Settings (Operators). The [Viewer Settings] screen is divided into tabs for administrators and guest users depending on the settings. The [Viewer Settings (Admin)] tab is displayed only when the user logs in as an Administrator.
Viewer Setting Set the Tab for Administrator Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The current Master Storage Server is indicated. The following settings are available. 1. Select the [Select a Master Storage Server when starting] checkbox to enable you to select the Master Storage Server when the Viewer starts. 2.
Viewer Setting Set Event Notifications When an event occurs, it is indicated in the [Live Events Log] in the Viewer. In [Event Notification] Settings in the [Viewer Settings] window, [Event Notification Settings] area, you can set up actions based on events according to the priority of the event. Set alert of event in each priority level In the Priority area, you configure the following settings: 1. Tick the [Operator Notification for] box to enable a notification period when an event occurs.
Viewer Setting About Priorities Set up notifications by priority from 1 (highest) to 5 (lowest). Priorities are color-coded as follows. Color Set duration of alert. Priority Red Highest Orange High Yellow Medium Light Green Low Dark Green Lowest Lower priority items can have less notification settings associated with them. Set the Tab for Guest User Frame Rate Setting for live video The maximum frame rate when displaying live video can be configured.
Viewer Setting Automatic Audio Termination Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection. When using this option, tick [Close the audio session after] check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes).
Viewer Setting Superimpose the Date and Time on Still Frames Select the [Superimpose the date and time on the still frame] checkbox to additionally display the date and time of capture on still frames. Save Viewer Settings The bottom right-hand corner of the [Viewer Settings] window consists of two buttons, [Save Changes] and [Discard Changes]. • Click [Save Changes] to keep all your settings. The Viewer settings are then saved to the local disk.
Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button. You can create a new layout, save a layout or open and rename a previously-saved layout.
Arrange and Save Layouts To create a new layout (a previously-saved layout is displayed): Click the Layout button to open the menu, and then select [New Layout]. The Viewing Area will become blank and the default layout name [Untitled] will be displayed.
Arrange and Save Layouts Create a new folder 1. In the [Organize Layouts & Layout Sequences] dialog, click on a shared or personal folder and then click [Create Folder]. The Folder Name dialog appears. 2. Enter a name up to 50 characters and click [OK]. The new folder will appear in the [Organize Layouts & Layout Sequences] dialog. Move or Copy a layout or layout Sequence to another folder 1. In the [Organize Layouts & Layout Sequences] dialog, click an item to highlight it, then click [Move to Folder].
Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the [Save Layout] dialog. Step 1: Open the Layout menu and select [Save] or [Save As] The Save Layout dialog opens. A New Folder button and Name field is also available for you to create a new name and location for the copied layout or layout sequence.
Arrange and Save Layouts Arrange Layout Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals. 1. From the Layout menu, select [New Layout Sequence]. The [Add Layout Sequence] dialog displays. 2. Enter a sequence name for the new layout sequence and choose a [Type] of layout sequence from the menu, [Personal Layout Sequence] or [Shared Layout Sequence] (you can switch between the two as you add layouts). 3.
Arrange and Save Layouts Start Layout Sequences To start the layout sequence, select it from the Layout menu. When a layout sequence is running, further options are available in the Layout menu. • Click [Edit Layout Sequence] to change settings in the currently-running layout sequence. The current sequence will be indicated as [Paused]. • Click [Resume Layout Sequence] to play the current layout sequence.
Arrange and Save Layouts Alignment Grid Select the [Alignment Grid] from the [Layout Grids] sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it snaps to the grid boundaries. Drag, drop and re-size a Video Window 1. In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. Viewer Reference 2. Move it to the position you want to display.
Arrange and Save Layouts Create and align more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring, and resize the window. A layout example is shown to the right. Small, Medium and Large Grids When you select [Small Grid], [Medium Grid] or [Large Grid] from the [Layout Grids] sub-menu, the Viewing Area displays cells for Video Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner.
Arrange and Save Layouts The Viewing Area with a [Small Grid] Viewer Reference The Viewing Area with a [Medium Grid] Note The number of viewers that can be simultaneously displayed will depend on your PC's video card, CPU performance, the Viewer's Maximum Frame Rate setting ( P. 5-16), and the size/image quality of video sent from the Camera Server. A maximum of 16 cameras is recommended in the Layout Area.
Arrange and Save Layouts The Viewing Area with a [Large Grid] In this example, the Camera Selection Area and Timeline are hidden ( P. 5-29). Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. Set a custom grid 1. Select [Custom Grid] from the [Layout Grids] sub-menu. The [Custom Grid] dialog appears. Values are given in pixels. 2.
Arrange and Save Layouts Hide and Show Task Areas The [View] menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect [Camera Selector] and [Timeline] and then select [Fullscreen], the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example. Pressing the [Esc] key returns the menu bar. You can also select to hide Video Window [Captions], the [Camera Control] and [Live Events].
Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. Select Cameras for Viewing Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the [Location] and [Zone] drop-down menus and then place them into the Viewing Area as Video Windows.
Basic Video Window Functions Locations and the Zones Selection is performed in the following order: 1 2 3 Select a Location Select a Zone in that Location Click and drag thumbnails to view live video Step 1: Select a Location from the drop-down menu Click the [Location] drop-down menu or on the down arrow. A list of pre-configured locations appears. Click a location in the list. Zones for that list will appear in the thumbnail section to the right.
Basic Video Window Functions Basic Video Window Functions Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously. Click and drag a camera thumbnail onto the Viewing Area 1.
Basic Video Window Functions Re-size a Video Window 1. Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window. Release the mouse button when you have reached the desired size. 2. Alternatively, click the Video Window menu button and select [Video Display Size]. Select [Small], [Medium], [Large], or [Default] from the sub-menu.
Basic Video Window Functions Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary. Your Viewing Screen could look like this. Note z Even if you are using the NTP server when the VB-C500 on-screen display is shown on multiple cameras ("On-screen Display" in Operation Guide), each camera's date & time may be different.
Arrange Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area ( P. 5-26). Note z In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the [Viewer Settings] window of the [Configuration and Preferences] screen. z If the load on the computer CPU is high, Viewer operations may take longer.
Arrange Video Windows Video Window Status Video Window Properties • Title bar - indicates name of camera, live or recorded video viewing. • Video display - displays live or recorded video. • Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. • Event indicator - displays a colored bar across the top of the Video Window.
Arrange Video Windows Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed. • Title bar - The title bar consists of menu, camera name and live or recorded status. • Video display conditions Recorded video, Playback Live video • Recorded Video Indicator For recorded video, the time/date indicator may not fully display if the Video Window size has been reduced.
Arrange Video Windows Pan, Tilt, Zoom Control This is done in one of three ways: • Directly from within the Video Window • Using the Camera Control Panel • Selecting a Preset Note z For VB-C500VD, VB-C500D, VB-C50FSi and VB-C50Fi, Pan and Tilt are not available. You cannot use zoom operations with the VB-C500VD, VB-C500D if digital zoom is set to [Disable] on the camera. z If a fixed camera or an external camera such as VC-C50i is connected to VB-C50i, you cannot use pan, tilt, and zoom operations.
Arrange Video Windows Using the Camera Control Panel To display, select [View] > [Camera Control] from the menu bar, or click the Video window menu icon (or rightclick in the Video Window) to bring up a context menu and select [Camera Control]. If a Video Window is not selected, the preview window will be blank. Click on a Video Window to control the camera. Pan/Tilt controls. Click Clicking this button to nudge or click and returns the camera Set Night hold for continuous to face the front. Mode.
Arrange Video Windows Exposure Control Items (when the Exposure Mode is Auto) Selects the Metering Mode (VB-C500VD/VB-C500D/VB-C60). See the Users Manual of the camera for details. Set the Exposure Mode to [Auto] (VB-C500VD, VB-C500D, VB-C60, VB-C300). [Auto]: Automatically adjusts the exposure. [Flickerless]: This mode is only for the VB-C500VD, VB-C500D and VB-C60. See the Users Manual of the camera for details. [Auto (shutter priority)]: Allows the value of the shutter speed to be specified.
Arrange Video Windows White Balance Control Items Drag each slide bar to To forcibly adjust the adjust each gain value. white balance, capture a white object (e.g., a piece of white paper) and click [One-Shot WB]. Note White Balance control is available with VB-C500VD, VB-C500D, VB-C60 and VB-C300 only. 5-41 Viewer Reference Select the White Balance mode from the drop-down menu. The following modes are available (VB-C500VD, VB-C500D, VB-C60, VB-C300). [Auto]: Automatically adjusts the white balance.
Arrange Video Windows Smart Shade Control Select the Smart Shade Control level between 1 (weakest) and 7 (strongest). Tick to activate the Smart Shade Control function (VB-C500VD, VB-C500D and VB-C60). Note The Smart Shade Control function is available for VB-C500VD, VB-C500D and VB-C60. Other items Select from [Fast], [Normal], and [Slow] for [Pan / Tilt]. Select from [Fast] and [Slow] for [Zoom]. Switch between Auto Focus and Manual Focus. [Auto]: Adjust the focus automatically.
Arrange Video Windows Select a Preset Camera Angle If preset camera angles have been set up and stored as presets, they will be available from the [Preset] dropdown menu of the Camera Control panel or a sub-menu. The following explains how to select a preset from a sub-menu. 1. Double-click a Video Window or select [Get Camera Control] from the Video Window menu. 2. From the Video Window menu, click [Preset Camera Angles]. 3. Select a preset position from the sub-menu.
Arrange Video Windows Change the Received Video size (VB-C500VD, VB-C500D, VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi only) You can select a video size received by the Viewer. To change the size of received video via the menu. Open the Video Window menu and select [Selection of receiving image]. 1. Click the Video window menu icon, or right-click in the Video Window to bring up a context menu. 2.
Arrange Video Windows Enable Exposure Compensation Exposure compensation is to compensate for camera views with strong backlighting. It can be enabled from the Video Window menu. While Camera Control is active, select [Exposure Compensation]. 1. Click menu bar of the Video window, or right-click in the Video Window to bring up a context menu. 2. Select [Exposure Compensation] from the menu and select [Off], or [On] from the sub-menu.
Arrange Video Windows Other Menu Options Other functions available from the Video Window menu include: Click [Night mode] and select [Disabled], [Enabled], [IR light off], or [Enabled], [IR light on] from the sub-menu. Selecting [Enabled], [IR light on] will remove the IR cut filter and turn the built-in IR light on. The IR light cannot be used with the VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50FSi, or VB-C50Fi.
Arrange Video Windows Viewer Shade Control Viewer Shade Control compensates darker regions of images and makes them lighter. Correction only applies to the displayed Video Window in the Viewer. Viewer Shade Control [Off] Viewer Shade Control [High] Darker regions are most affected by Viewer Shade Control. Viewer Reference Audio Panel Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio playback.
Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars. Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode. Playback controls. Buttons for playback, rewind, etc.
Use Timeline and View Events Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a live position. The live position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time. Search for past events. Click to jump to a specified date/time. Extract recorded video to save as another file.
Use Timeline and View Events Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: Use the Playback Controls You can control to play, rewind, fast forward or jump to previous and next events. The fast forward and rewind speeds change by 1x, 2x, 5x and 10x each time you click the buttons. Note z Rewind and nudge back cannot be performed on video recorded in MPEG-4 format.
Use Timeline and View Events Click in the Event Display Area of the Timeline Click in the Event Display Area of the Timeline. The Playhead will move to that location and playback of recorded video commences from that time. Note z When you choose to play back video, the video is played. The response and smoothness of the play back may depend on network traffic and other properties of the network. z The time displayed on the Timeline is the time of PC where the Viewer is running.
Use Timeline and View Events Click to scroll back to the previous month. Click to scroll forward to the next month. Click a day to highlight it, then click [OK] to bring up that day in the Timeline. Click up/down arrows to select a time or click each time segment and overwrite existing value. Alternatively, click the current month and a month selector will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows.
Use Timeline and View Events Shoot a Snapshot Click Capture Still Frame to keep the current image on a Video Window. 1. Select a Video Window to capture a still image. 2. Click [Capture Still Frame]. Note z If [Superimpose the date and time on the still frame] is selected in the Viewer settings, the date and time are displayed in the lower right corner of the still frames (the position, font, size, and color are fixed).
Use Timeline and View Events Daylight Savings Indicator The Storage Server will adjust for [Automatically adjust clock for Daylight Saving Time] if configured in [Date and Time] property of the control panel as follows: • When normal time has changed to Daylight Savings time, time that is skipped is displayed in the Timeline as missing. • When gaining time (rewinding the clock back from 02:00 to 01:00), the extra time is duplicated.
Use Timeline and View Events 3. [Date] : Click the down arrow to select the date, or click on the date to directly input the date. 4. Click up/down arrows to select a time or click each time segment and overwrite existing value. 5. Click [OK] to display the [Save As] dialog. The [Save As] dialog opens. Browse to a suitable folder in which to save the extracted video, and click [Save]. Viewer Reference Note z You must select only one Video Window to extract video. z QuickTime player version 6.5.
Use Timeline and View Events View and Search Events [Live Events Log] list The [Live Events Log] displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events. The bell icon is displayed when the event is acknowledged by double-clicking. Double-clicking the event to acknowledge it changes the icon to a dot. Note Only the most recent 200 events are shown in the [Live Events Log].
Use Timeline and View Events Overview of Alert Parameters Acknowledgement status Priority of the event (1:Highest, 2:High, 3:Medium, 4:Low, 5:Lowest) Event type that has occurred Camera name where event occurred Date and time of event Location and Zone Acknowledge and View Events 1. In the [Live Events Log], double-click on the event to acknowledge. Double-click again if you need to check the video. 2.
Use Timeline and View Events Search Events If you have multiple events, you can initiate a search for a particular event via the [Event Search] dialog. To launch the [Event Search] Dialog: Click [Event Search] On the Timeline, click [Event Search]. The [Event Search] dialog opens. Enter a search start date and time. Enter a keyword for particular events. Enter a search end date and time. Select a camera. Select a Location and Zone. Select a Priority. Select a state of event. Select a type of event.
Use Timeline and View Events Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period. To initiate a search: Step 1: Select a date and time range to search Click in the [From] and [To] date panels and overwrite the existing entries for month/day/year and time. Alternatively, click the down arrow next to each date panel to bring up the calendar.
Use Timeline and View Events Step 6: Select a Priority Select a Priority from the drop-down list. Step 7: Click [Search] When you have entered the day and time range, click [Search] to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at any time by clicking [Stop Search]. Tip You can search events by keywords, such as "deleting", "recording" or "frames" etc, when using [Description]. Found events will be event tips based on entered events.
Use Timeline and View Events Popup Video upon Event occurring Select the [Popup a video window automatically when an event occurs] checkbox under the [Video Window Popup Setting] administrator tab in the [Viewer Settings] screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs. Viewer Reference When motion detection is on, the corresponding video is displayed automatically.
Use Timeline and View Events 5-62
Operation and Management
Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. Health Check for Storage Server Explains the messages displayed for VK events and gives example resolutions, and also explains the number of frames queued for processing for each camera. Operation Guideline for Recording and Viewing Explains frame rates for recording and live viewing via the Viewer.
Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within < > in each message depends on the situation. Event type Message Description Counteraction example This event occurs when the disk free space has run under the specified value or the used disk space has exceeded the specified valued. In this case, data may be deleted before the designated storage time elapses.
Health Check for Storage Server Number of Frames Queued for Processing The [Camera Summary] screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. Note If the number of frames queued for processing exceeds 500, either reduce the video recording frame rate, or reduce the image size or quality, etc. in order to reduce the number of frames queued for processing.
Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Note Using this function is recommended; however, make sure you perform tests under actual conditions before starting operations.
Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording. For each Storage Server, it is recommended to lower the sensor sensitivity or use continuous recording.
Optimization of Motion Detection Recording (Index) The Motion Detection recording is not suited to applications where high levels of reliability are required. Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.
Optimization of Motion Detection Recording (Index) 6-8
Backup Scheme
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.
Purpose Purposes of backup include. • Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. • Backup for Archive Stores recorded video data and event data on other media for a long period of time.
Preparation Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK-16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data. Further, if backup data quantity reaches 100 through 400 GB, you should use the LTO device. If you need more capacity or want to omit media replacement, you can consider auto loaders for the LTO device.
Files to Make a Backup Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (See "About Temporary File" below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. Audio data is recorded using the G71 µ Law format, and saved in the QuickTime file format. The audio recording bit rate is 64 Kbps.
Files to Make a Backup • Recorded Data Concept Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. This recording unit can be changed in the [Maximum file size / duration] field, in the [Storage Server Configuration] window's [Settings] tab ( P. 3-10). Temporary files cannot be backed up in the normal procedure. Recording (For JPEG Videos) NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.
Files to Make a Backup Event data : \WebView-NVR\eventfiles The following file types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time Tip The recorded event data file name contains the Greenwich Mean Time as the time stamp. Configuration files The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed.
Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: • Recorded video data ---- It is recommended to make an incremental backup of this data. See P. 7-5 for the file names and storage location. • Event data ------------------ It is recommended to make an incremental backup of this data. See P. 7-7 for the file names and storage location.
Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: • Recorded video data ---- It is recommended to make an incremental backup of this data. See P. 7-5 for the file names and storage location. • Event data ------------------ It is recommended to make an incremental backup of this data. See P. 7-7 for the file names and storage location.
Backup Procedure for Video Data and Event Data Back Up Recorded Video Data and Event Data. 1. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day. See "Server Sizing Concept" ( P. 1-20) for details. 2. Prepare the backup device and backup tool for Windows according to the estimated quantity. 3. Set up the backup tool as directed on P. 7-4.
Restoration Procedure Restore Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 for maintenance or recovery from a failure. 1. Check that the PC hardware environment has been restored to the former state. Be sure to use the same folder organization as before. 2. Install the VK-64/VK-16. 3. After installation completes, stop the Storage Server from the [Storage Server Configuration] window. 4.
Restoration Procedure Restore Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup for archive. 1. Check that the drive configuration of the PC to which the files are restored is the same as the PC from which the files were backed up. Be sure that the hard disk has a capacity larger than the total size of the video data files to restore. 2. Install the VK-64/VK-16. 3. Restore the VK-64/VK-16's configuration file to the former location.
Examples Configuration 1: Backup for Data Protection 1 Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB. The [Maximum file size / duration] option in the [Storage Server Configuration] window is set to six hours. Under this condition, the video file size per Camera Server per day is 310 MB x 4 files. Therefore, the video data quantity per Camera Server per day is 1.
Examples Configuration 3: Backup for Data Archiving Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. The [Maximum file size / duration] option in the [Storage Server Configuration] window is set to six hours. Under this condition, the video file size per Camera Server per day is 310 MB x 4 files. Therefore, the video data quantity per Camera Server per day is 1.
System Maintenance
Chapter Overview This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/ VK-16, and about the version upgrade of camera's firmware.
Upgrade VK-64/VK-16 This section describes how to upgrade previous versions of VK-64/VK-16. Upgrade from Version1.0 1. Obtain the released version of v2.2 (you cannot use the upgrade program). 2. Back up the following folders that are in the Storage Server of v1.0. \NVR\1.0\conf <> C:\Program Files\Canon\Webview\NVR\1.0\conf :\WebView-NVR Please note that the capacity of this folder is large. 3. Install the new version.
Upgrade VK-64/VK-16 Version upgrade from VK-Lite 1. First, you need to buy VK-64/VK-16 v2.2 (there are no upgrade program available). 2. Back up following folders of the VK-Lite storage server. For OS other than Windows Vista/Windows Server 2008 :\Documents and Settings\All Users\Application Data\Canon\WebView\NVR :\WebView-NVR For Windows Vista/Windows Server 2008 :\ProgramData\Canon\Webview\NVR :\WebView-NVR 3.
Reinstall VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Released Version 1. Uninstall v2.2. 2. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3, v1.4, v2.0 and v2.1.
Procedure for Restoring Previous Version Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. 1. Delete [Canon Network Video Recorder VK Series v2.2] from [Add or Remove Programs] in [Control Panel]. 2. Delete the following folders.
Camera Server Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. 1. Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values. 2. Save the values configured in the Camera Server by using the backup tool for configured values. 3.
Camera Server Maintenance 8-8
Troubleshooting
Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.
Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log). Event Log Storage Server Cause Countermeasure Connection to error: Error occurred (: ) Ex. Connection to 192.168.100.
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK-64/VK-16. • Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.
VK Troubleshooting • Recording cannot be performed. Situation 1) Recording cannot be performed by all of the network cameras. Situation 2) Recording cannot be performed by a certain network camera. Solution In the case of 1), check the following: z The network cable of the server is plugged in. z The power supply has been cut off. z [Do not Record] is not specified in the [Special Day Schedule] settings and others.
VK Troubleshooting • It may take time to perform various viewer configuration changes or storage server operations.(If you are using Windows XP/Vista) Situation It may take time to perform storage server operations or configuration changes such as camera or schedule registrations sent by the viewer. (P. 1-12 Cases) Solutions z Be sure to register no more than 10 camera servers for one storage server.
VK Troubleshooting Extract Video • Cannot save video as no data could be found. Situation You have attempted to extract video, but an error message appears stating that no video can be found in the selected segment. Solution Check that the selected segment of video has recorded footage ( P. 5-56). Scheduling and Recording • Cannot initiate [Record Now] on a camera. Situation You have selected a Video Window to initiate [Record Now], but the menu option is not available.
VK Troubleshooting Connection Problems • Cannot connect to a Camera Server. Situation In the Viewer the screen has gone black and a message appears stating "Could not connect to camera". Solution Check whether the network is down, whether the physical connection to the Camera Server is broken, or whether the camera is not powered. • Cannot connect to a Master Storage Server. Situation You have attempted to launch the Viewer and a connection to the Master Storage Server error message appears.
VK Troubleshooting Upgrade Problems • Software cannot be upgraded to v2.2. Situation When you try to upgrade the software from v1.1, 1.2 or v1.3 to v2.2 after upgrading your OS to Windows Vista/Windows Server 2008, the Storage Server does not stop and installation cannot be completed. Solution Follow the procedure below: 1. Right click on the [Storage Server Configuration] icon on the desktop, then choose [Properties]. 2.
Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Video Windows Error Messages Messages Cause Connecting to camera. The viewer is in the process of connecting to the camera. Could not connect to camera. The viewer cannot connect to the camera server and the live video cannot be displayed. Getting camera control.
Messages List Storage Server Configuration Error Messages Login settings Cause This account does not have the right to logon as services. Please check the rights by the "Local Security Policy Editor" of "Windows". The service's account is changed to "Local system account". Logged on using an account which does not have sufficient permissions to log on as a service. The recipient's e-mail address contains invalid characters.
Messages List Messages User management Configuration 9-12 Cause An account with this user name already exists. An attempt was made to add a user in the Storage Server by using a user name that is already registered. The user name contains invalid characters. An attempt was made to add a user by entering a user name that contains a character other than alphanumeric characters and underscore (_). The password contains invalid characters. Valid characters include all alphanumeric characters and '_'.
Messages List Configuration When exiting the application or approving the change in all tabs Cause The maximum file time must be less than or equal to 24 hours. An attempt was made to configure the maximum file duration using a value larger than 24 hours. The maximum file time must be greater than or equal to 1 hour. An attempt was made to configure the maximum file size using a value less than 1 hour. The maximum disk space used field must not be empty.
Messages List Viewer Confirmation Messages The < > part of the message differs depending on the situation. Messages Cause Registering Storage Servers and Camera Servers Are you sure you want to delete camera server ''? An attempt was made to delete the camera server. Another Add Camera Server dialog Proceeding will delete any schedules associated with the following : ''. Click Yes to proceed, No to reconsider.
Messages List Viewer Warning Messages Messages Add Recording Schedule The audio transmission function of the camera is not available. Please confirm the camera settings. The audio transmission function of the camera is disabled. A setup of the stream for recording is applied only to the JPEG recording not more than maximum frame rate 10fps. It is applied to neither JPEG recording of 10 or more fps nor MPEG-4 recording.
Messages List Viewer Error Messages The < > part of the message differs depending on the situation. Messages Starting the Viewer Configuration and Preferences screen 9-16 Cause Failed to connect to Master Storage Server. Please check the details and try again. An attempt was made to start the Viewer, however a connection to the specified Master Storage Server could not be established. Failed to connect to Master Storage Server '' because of version mismatch.
Messages List Messages Adding/ Editing/ Deleting the Storage Server You cannot assign this name to a Storage Server. An attempt was made to register a Storage Server by specifying a loop back host/ address ("local host", "127.0.0.1" or "localhostlocaldomain"). This storage server has already been added. Please check your settings and try again. An attempt was made to add a Storage Server that has been already registered. The Master Storage Server cannot be edited.
Messages List Messages Adding a Camera Server Recording Schedule 9-18 Cause This camera server has already been set up to record to the selected storage server. Please check your settings and try again. Even though video of a camera server is configured to be recorded in the Storage Server, the IP address and port used are the same as the camera server that has been configured in the Storage Server. Please select a location and a zone.
Messages List Recording Schedule Cause This schedule item overlaps a previously scheduled item. Please check your settings and try again. The recording schedules are overlapping. Schedule items must be at least 15 minutes long. Please check your settings and try again. An attempt was made to register a schedule with a shorter period than 15 minutes. Do you want to save your schedule changes? An attempt was made to close the Normal or Special Day Schedule screen without saving the change.
Messages List Viewing Screen 9-20 Messages Cause Communication with the Storage Server '' has failed. To ensure that event and video data is available from this storage server, identify and resolve the problem and then press 'OK' to reconnect to the Storage Server. If you press 'Cancel' then some event data, including all future events, for camera servers recording to this Storage Server will not be available.
Messages List Messages Cause Failed to trigger manual recording for camera '' on storage server ''. *The following message is added when the number of camera servers exceeds the licensing restrictions. Viewing Screen Saving/ Managing Video Layouts Number of licenses exceeded. This will replace an existing layout of the same name. Are you sure? An attempt was made to save the layout sequence using a name that is already been registered as a layout or layout sequence.
Messages List Messages Adding/Editing a Camera Server Add/Edit Camera Server dialog, Add/Edit Recording Schedule dialog, Motion Detection Settings dialog, Sensor Event Settings dialog Add/Edit Recording Schedule dialog 9-22 Cause This camera server has already been set up without recording. Please check your settings and try again.
Messages List Cause The changes you are trying to save cannot be sent to the storage server () and will be lost. An error occurred while saving the settings in the Camera Summary window. Are you sure you want to delete storage server ''? An attempt was made to delete a Storage Server other than the Master Storage Server.
Messages List Layout Sequence dialog Motion Detection Settings dialog Normal or Special Day Schedule window and Add/Edit Camera Server dialog Organize Layouts & Layout Sequences dialog 9-24 Messages Cause Shared layout sequences may not contain personal layouts. The following layouts must be removed before the layout can be saved as a shared layout sequence : An attempt was made to change the layout sequence that contains a personal layout sequence to a shared layout sequence.
Messages List Messages Organize Layouts & Layout Sequences dialog Viewer Settings window Unable to create folder. The name '' already exists. An attempt was made to create a new folder with a name that is already being used. Unable to change layout name. The name '' already exists. An attempt was made to change the name of a layout or layout sequence to a name that is already being used. Unable to change layout folder name. The name '' already exists.
Messages List VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file nvr_re_log_.txt ( is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server. Messages Cause Action Camera : / frames discarded due to busy drive thread in last 1 minutes.
Messages List Cause Action Error resolving name for SMTP server host: port Error: : When sending E-mail, the recording engine could not resolve the host name of the SMTP server. See the corresponding Winsock error code in "Error Codes in Log File" ( P. 931). Error connecting SMTP to server host: port Error: : When sending E-mail, the recording engine could not connect to the SMTP server.
Messages List Messages Cause Action ERROR(timeout): socket type=(IMAGE/ EVENT/ COMMAND), cameraserver=(:) A timeout occurred while waiting for a response from the specified camera server. This normally occurs when the camera server is offline.
Messages List Messages Cause Action The recording frame rate has been changed from y% to z% because the load of the recording engine continued to increase (decrease). Even though there is no necessary action, you can reduce the system load using the following methods if you want to avoid frame rate decrease events. 1. Reduce the amount of data to record (For example, lower the resolution or frame rate). 2. Install an additional hard disk. 3.
Messages List VK-64/VK-16 Viewer Logs A list of messages shown in the VK Viewer log file nvr_viewer_log_.txt ( is either 0 or 1) is shown below. Messages Cause Action CHttpVbSetngThread: inet error=, winsock error=, count= A network error occurred while communicating with the camera server (This is recorded when a problem occurs in configuration protocol communications).
Messages List Error Codes in Log File Winsock Error Codes Codes Description 10038 An operation was attempted on something that is not a socket. This may be recorded in Version 1.1, however, there is no necessary action. 10048 Only one usage of each socket address (protocol/network address/port) is normally permitted. All resources for communication are being used. This frequently occurs when a black screen problem occurs in Viewer layout sequences. A socket operation encountered a dead network.
Messages List Codes Error Messages Description 10091 WSAStartup cannot function at this time because the underlying system it uses to provide network services is currently unavailable. There is a failure on the PC network board. 11001 No such host is known. The host name in DNS could not be resolved. 11004 The requested name is valid, but no data of the requested type was found. The host name in DNS could not be resolved (11004 may occur instead of 11001 in 2003).
Messages List Codes 503 504 Error Messages Description Service Unavailable This occurs when the camera server is temporarily unable to process requests due to server overload (excessive requests from multiple clients), an uncompleted start-up process on the camera server, or other reasons. This is recorded when the proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the camera server).
Messages List POP Error Codes Error Messages Description ERR never heard of mailbox name The mail address is incorrect. ERR invalid password The password is incorrect. ERR unable to lock maildrop The mailbox cannot be used (Another program is already using it).
Messages List Event type Displayed Messages Connection error to the camera server Error (on)/ok (off) Connection to host : Continuing recording Recording continuing Changing the recording frame rate Effective recording rate ( %) Recording rate is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded.
Messages List Error Number: Error Description Cause WV407: Recording-mode streams unavailable The following settings were configured for the stream for recording. a) JPEG recording at over 10fps b) MPEG-4 recording c) Image upload function is activated on VB-C500VD/VB-C500D/ VB-C60 WV408: Conflict of recording-mode streams While connecting using the stream for recording, another request for the recording stream was received.
Appendix
Camera Server Control The following figure shows the order of priority for Camera Server control.
Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years. However, this lifetime is considered to be true for standard file servers or business servers. The disk failure rate of VK-64/ VK-16 systems is higher than that of general file servers.
Hard Disk Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.
How To Check Software Version Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the [Storage Server Configuration] dialog. 2. Right-click the title bar of the dialog and select [About Storage Server Configuration]. 3. Check the software version in the dialog displayed. VK Viewer 1. Launch the VK Viewer. 2. Select [About VK Viewer] from the [Help] menu. 3. Check the software version in the dialog displayed.
Functional Limitations on MPEG-4 VB-C500VD, VB-C500D and VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. Live Viewing • The following video window settings become disabled, and the frame rate setting of the camera takes effect. • Max. Live Frame Rate • Auto Adjust Frame Rate • Synchronization of audio and video is not guaranteed. • A message is displayed if you attempt to display 21 or more MPEG-4 video windows.
Index A D Add Camera Server..............................................4-18 [Add Camera Server] dialog ................................4-18 [Add Schedule Item] dialog .................................4-32 Additional Options.........................................4-38 Continuous recording....................................4-45 Exposure Compensation ......................4-35, 5-45 External Outputs Setting................................4-39 Motion Detection Recording.................
Index Location and Zone................................................4-10 Add................................................................4-12 Delete ............................................................4-13 Edit ................................................................4-13 Logs......................................................................9-26 A List of Error Codes .....................................9-31 Storage Destination .......................................
Index T Task Areas............................................................5-29 Timeline ................................................................5-48 Capture Still Frame........................................5-53 Extract Video .................................................5-54 Jump to Time.................................................5-51 Playback controls ..........................................5-50 Playhead...............................................5-48, 5-50 Record Now...........
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