Network Camera Recording and Monitoring System Network Video Recorder VKK 64/ 4 VKK 16 Administrator's Manual Ver. 1.
Introduction Thank you for purchasing Network Video Recorder VK-64 v1.3 (hereafter referred to as “VK-64”), a network video recording and monitoring system. VK-64 is a network video recording and monitoring system and consists of the Storage Server and Viewer. Please read this manual prior to operation to ensure you will be able to use the Viewer and Storage Server effectively. This manual also explains how to use the Network Video Recorder VK-16 v1.3 and Viewer-Only use. See P.
Purpose of This Manual This manual is written for the System Administrator deploying the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.
Contents Introduction Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 About Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Before Starting Operations with VK-64/VK-16 . .11 Chapter 1 System Overview Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Preparation Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 System Operation Overview . . . . . . . . .
Contents Setting the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Displaying Setting Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 How to configure the Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Logon As Service Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Deleting the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Registering Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Storing the Camera Server (by Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Editing the Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Deleting the Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Viewer Settings window - Audio Transmission Settings . . . . . . . . . . . . . . .159 Viewer Settings window - Configure Focus Settings . . . . . . . . . . . . . . . . . .159 Viewer Settings window - Edit Event Notifications . . . . . . . . . . . . . . . . . . .160 Saving Viewer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Arranging and Saving Layouts . . . . . . . . . . . . . . . . . . . . . . . .162 Managing Video Layouts . . . . . . . . . . . . .
Contents Displaying the Live Events Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 Selecting Criteria for Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Viewing found events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 When You Do Not Have the Released Version 1.3 . . . . . . . . . . . . . . . . . . .232 Procedure for Restoring Previous Version . . . . . . . . . . . . . .233 Required Media and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 Updating Camera Firmware . . . . . . . . . . . . . . . . . . . . . . . . . .234 Procedure for Updating Camera Firmware (VB-C50 series) . . . . .
About Documents VK-64/VK-16 comes with three manuals including this document. Setting Manual Read this manual when setting the Storage Server. Viewer Manual Read this manual when using the VK Viewer functions. Administrator’s Manual (this document - pdf file) This manual is intended for the System Administrator for deploying and operating this software. Be sure to read this manual to ensure proper system deployment.
Before Starting Operations with VK-64/VK-16 It is recommended that you perform tests under actual conditions before starting operations. Note Recording and display of live videos may not be provided as configured because many factors (such as network environment and PC performance) affect the actual performance of VK-64, VK-16.
Chapter 1 System Overview
Chapter Overview This chapter provides preliminary information you should know before using the VK-64/VK16 and explains the operating environment and basic concept you need to understand to design your system. ● Preparation Flow ● System Operation Overview ● Communication Mechanism of VK-64/VK-16 ● Operating Environment ● System Design Concept The following explains the flow from setting up the VK-64/VK-16 to starting the operation.
Chapter Overview 1 System Overview 15
Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation. 1 Set up the Camera Servers VC-C50i The first step is to set up your Camera Servers. Refer to your Camera Server manuals for connection details. Camera Servers (➝ P. 22) VB-C50FSi VB150 2 Install the Storage Server and Viewer The Storage Server and Viewer can be installed on one PC.
Preparation Flow 4 1 Create and save Viewer Layouts System Overview Monitor live video and play back recorded events in the Viewer application. From the Viewer you can customize the Viewing Area and save Layouts. Recorded video from Storage Server Live video from Camera Servers 3 Configure Recording Settings Register Camera Servers and Storage Servers and set up recording schedules.
System Operation Overview ● VK-64/VK-16 is a software to view and record video images distributed from the VB150/VB101 or a network camera VB-C300/VB-C300/VB-C50FSi/VB-C50Fi/VBC10/VB-C10R (hereafter referred to as “camera server”). VK-64/VK-16 supports up to 64 camera servers via an IP network (e.g., LAN). Although VK-16 has the same basic functionalities as VK-64, it can support up to 16 camera servers.
1 System Overview 19
Communication Mechanism of VK-64/VK-16 The following explains the communication mechanism of the VK-64/VK-16, using a typical system configuration. Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, installations of cameras can be performed easily. In addition, it is possible to flexibly install new cameras and change installation locations of cameras.
Communication Mechanism of VK-64/VK-16 1 ■ Application Types and Functions Storage Server Viewer Function System Overview Application Stores recorded information for later retrieval. Lets users view recorded information, monitor live video and acknowledge/search events. Lets Administrators configure recording and viewing settings. Record Playback Receives and records video. Play back recorded video to Viewers.
Operating Environment Supported Camera Servers The table below lists the Camera Servers that are supported by VK-64/VK-16. This information is correct as of January 2007. For the latest information, please refer to our WebView Product web page:canon.com/webview Camera Server VB-C300 VB-C50i Firmware Versions Ver. 1.0 VB-C50iR Ver. 1.1 Rev. 33 or later Ver. 1.2 Rev. 76 or later VB-C50FSi Ver. 1.0 Rev. 68 or later VB-C50FSi Ver. 1.0 Rev. 68 or later VB-C10 VB-C10R Ver. 1.0 Rev.
Operating Environment System Environment 1 System Overview This information is correct as of January 2007. For the latest information, please refer to our WebView Product web page: canon.com/webview Viewer Minimum CPU Pentium 4 2.
Notes on Operating Environment Note on Windows XP SP2 If your Storage Server is not installed on the same PC as your Viewer, you will need to change your Windows firewall settings for the Storage Server on the PC with Windows XP SP2. * The following setting is not required if you are installing the Storage Server and Viewer on one PC. After installation of the Storage Server: 1. From the Windows Start menu, launch the Control Panel. 2. In Control Panel, select Windows Firewall.
Notes on Operating Environment Note on Windows Server 2003 1 System Overview The default security level of Windows Server 2003 Standard Edition (SP1) and Windows Server 2003 R2 Standard Edition for the Internet or intranet sites in Internet Explorer is “High”. As a result, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the camera’s top page. Register the site to ensure normal functioning. 1.
System Design Concept System Configuration ● When Viewing and Recording with one PC Record video to the Storage Server Storage Server View live and recorded video Viewer VB-C300 Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration according to “Server Sizing Concept” (➝ P. 29).
System Design Concept ● When using multiple Storage Servers and Viewers 1 Receiving and Recording Video Storage Server Receive video and control camera Record video to the Storage Server #1 Master Storage Server Play back recorded video View live and recorded events Viewer Viewer View playback video from Storage Server 1 Storage Server Viewer Record video to the Storage Server #3 Storage Server Viewer Plays back recorded video System Overview One or more Storage Servers can be used on a netw
System Design Concept About the Master Storage Server A Master Storage Server is the Storage Server which a Viewer will connect to in the first place. Information about Camera Servers, Locations and Zones and Viewer Layouts are stored on the Master Storage Server. The Viewer extracts the information from the Master Storage Server. Note It is recommended that all Viewers within a system use the same Storage Server as a Master Storage Server.
System Design Concept Server Sizing Concept 1 1) Required hard disk capacity: System Overview Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data quantity per second. Consider the required hard disk capacity depending with regard to continuous recording with fixed frame rate, resolution, and quantity. For reference, you should use multiple servers if the required hard disk capacity is 1.5 TB to 2 TB per server.
System Design Concept ● Determining Hard Disk Capacity Determine the hard disk capacity as follows. 1 2 3 4 5 Determine the required number of Camera Servers and video resolution. Determine the quality of each Camera Server. Higher quality causes larger data per frame. Determine the frame rate for recording video (i.e., the number of frames per second). For general security purposes, 1 to 2 fps is common. Higher frame rate requires more hard disk space.
System Design Concept The following tables give some typical frame sizes (in kilobytes) for various quality and resolution values from a VB-C300 and VB-C50i. However it is important to note that, depending on the complexity of the image, the frame sizes may vary substantially from those listed in the tables. For example, images of an empty corridor would typically be smaller than these values and images of a very intricate pattern such as a crowded shopping mall would typically be larger than these.
System Design Concept Sensor Event Recording and Motion Detection Recording Concept ● Notes on Sensor Event Recording and Motion Detection Recording When an event such as sensor input or motion detection occurs, it will be stored in the Storage Server as an operation record. As the number of stored operation records increased, the operation and search speed at event detection may be affected.
System Design Concept Storage Server Performance 1 Camera Servers: 24 VB-C50i Resolution: High (640 x 480) Quality: 50 Frame Rate: 10 fps Camera Servers: 48 VB-C50i Resolution: Medium (320 x 240) Quality: 50 Frame Rate: 1 fps [Recording] Example of Storage Server PC specifications CPU: Pentium 4 3GHz Memory: 1GB HDD: Please refer to “Disk Space Management ” (➝ P. 58) (Sample specifications for 3-day storage: about 1.
System Design Concept ● Notes on Storage Server Deployment It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of deployment. Using the Storage Server with a Web Server You cannot use the Storage Server on a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache is already installed.
System Design Concept Use the following example for reference when selecting the PC where the Viewer should be installed. 1 Use the Windows XP Professional SP2 for the operating system. System Overview 1) CPU: Pentium4 3.0GHz, memory: 1GB, graphics board: Quadro FX540 When using the VB-C50i with Resolution=340 x 240 and Quality=50: Total frame rate: Max. 220 fps 2) CPU: Pentium4 3.
Chapter 2 Installation
Chapter Overview This chapter explains how to install VK-64/VK-16. 1 Setting up the Camera Servers 2 Install the Storage Server and Viewer Note Before beginning installation, read Chapter 1 and “Preparation and Precautions” (➝ P. 41) carefully. When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 will be created on the desktop. Tip 38 Refer to Chapter 3 for how to use the Storage Server. Refer to Chapter 4 for how to use the VK Viewer.
Installation Procedures Note Types and number of licenses you can install vary according to the product you have purchased. If additional Storage Server and Viewer installations are required, you will need to purchase the necessary software (➝ P. 18). The hard disk where the software will be installed must be formatted in the NTFS (➝ P. 41). 2 Installation Starting up the Installer 1 Insert the Network Video Recorder installation disc into your CD drive. The Welcome screen appears.
Installation Procedures 4 Depending on your License Key, you will be presented with one or both of the following applications shown below: Viewer Storage Server It is recommended to keep the install to: path as is. Click Change... to choose another installation path if necessary. Click Next to continue. See “Tip” below for the Help and Space buttons. Tip Click Help to obtain details on the type of installation. The type is indicated by the icon next to the application to be installed.
Installation Procedures Upgrading from Version 1.0, 1.1, and 1.2 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 1.3. It is important to verify your settings after installation. 2 For the details, see “Upgrading VK-64/VK-16” (➝ P. 231). Installation Note The Viewer v1.3 can connect to the Storage Server v1.2. However, you cannot use the recording functions added in v1.3 (e.g.
Installation Procedures ● Stop other applications You must stop other applications including anti-virus program before starting installation.
Chapter 3 Storage Server Configuration Reference
Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server. Use the Storage Server Configuration dialog to set the Storage Server. In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management.
Storage Server Configuration Dialog Start-Up Method Double-click the Storage Server Configuration desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v1.3 > Storage Server Configuration. If the Authentication is required when starting this tool is checked (➝ P. 49), the Login dialog opens. 3 Storage Server Configuration Reference Enter your user name and password, and click Login.
Storage Server Configuration Dialog ● Settings Tab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server Name Proxy Server Recording options Click the title bar icon and select About Storage Server Configuration or right-click the title bar to display the About Storage Server Configuration box. Enter a name for your Storage Server. Enter a proxy address for connecting to Camera Servers.
Storage Server Configuration Dialog ● Events Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. The Storage Server Configuration dialog, Events tab allows you to configure: E-mails are sent according to the priorities set in the Events tab. 3 Storage Server Configuration Reference Select a suitable event priority from the drop-down menu for each event type listed.
Storage Server Configuration Dialog ● Event Notification Tab The Storage Server Configuration dialog, Event Notification tab allows you to configure. E-mails are sent according to the priorities set in the Events tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000. Parking Lot 1: Sensor on Enable e-mail notification and select a priority. Events of that priority and above will lead to notification emails.
Storage Server Configuration Dialog ● User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. User Management tab allows you to configure the following privileges: Administrator Not Administrator (Operator) Administrators have access to the Viewer including Camera Server setup, recording schedules and Viewer setup.
Setting the Settings Tab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server Displaying Settings Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed.
Setting the Settings Tab ● Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers outside the LAN, you may need to configure proxy settings. * See “When using a proxy server” (➝ P. 11). 1 2 In the Storage Server Proxy field, tick the Enable the following proxy server box. 3 Enter the Proxy server address and Port. Storage Server Configuration Reference For more information on proxy server usage, see your Camera Server administrator.
Setting the Settings Tab Note ● When the free disk space has fallen below the value specified in the Low Disk Space Warning Level field, an event occurs and an event notification mail is sent. Also, if the used disk space exceeds the value specified in the Maximum disk space used field, recorded video will not be saved until the required free disk space is secured. Refer to P. 58 for the disk space management.
Setting the Settings Tab To add a network drive... 1 Click Add Network Drive. 3 Storage Server Configuration Reference 2 The Add Network Drive dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive. You can also enter a path automatically by selecting a folder. When selecting a folder with Browse... Click Browse..., select a folder where you want to save recorded video data in the Browse for Folder dialog.
Setting the Settings Tab To remove a network drive... Select a network drive and click OK to delete the selected drive from the Storage Server. Note 54 About Network Drive VK-64/VK-16 can record videos on a drive on the network. The drive type is shown at the head of the Drive drop-down menu as “Internal disk: local, Network drive: network”.
Setting the Settings Tab ● Start or Stop the Storage Server Program Click Stop Storage Server to stop the Storage Server. Click Start Storage Server to start the Storage Server. Note Change the Logon Settings 1 2 3 4 Storage Server Configuration Reference ● 3 If you need to stop the Storage Server Program, first inform all users connected to the storage server. If you need to log onto the Storage Server with another account when using a network drive, click Stop Storage Server.
Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End, the following message will appear. “Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.” ● When you have changed the Maximum retained history setting: When you click Apply or End, the following message will appear.
Setting the Settings Tab Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings. 1 Select Control Panel, Performance and Maintenance, Administration Tool, and Local Security Policy from the Windows’ Start menu. The Local Security Settings dialog appears.
Disk Space Management Disk Space Management Level The Storage Server monitors the remaining disk space and takes a measure according to the current level. 1) Low Disk Space Warning Level 2) Threshold Level 3) Limit Level Administrator can set the Low disk space warning level 1) using the Low Disk Space Warning Level field in the Settings tab. The Storage Server calculates the values for Threshold Level 2) and Limit Level 3) according to various conditions and settings.
Disk Space Management ● In case of Threshold Level calculation level The Storage Server continues recording video; however, it starts deleting the video files from the oldest ones, and generates an event. Low disc deletion : start [Maximum disk space used] Delete from the oldest file 3 Event Notification Storage Server Configuration Reference Threshold Level Tip Tip ● Old video files may be deleted even if these are within the “Maximum retained history” value.
Disk Space Management Low Disk Space Warning Level Calculation Method The Low Disk Space Warning Level occurs when the Storage Server satisfies the condition 1) or 2) below.
Disk Space Management Limit Level Calculation Method The Limit Level occurs when the Storage Server satisfies the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: Maximum disk space used 2) A When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB 3 Calculation Example for Each Level Disk Capacity C Drive 100GB D Drive 200GB Free Disk Space Max. Disk Space Used Camera Server No.
Setting the Events Tab The Storage Server Configuration dialog, Events tab allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent according to the priorities set in the Events tab. How to Display the Events Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed. Click the Events tab to open it.
Setting the Events Tab How to Set the Events Tab ● Set the Event Priority Select the priority for the event from the Priority drop-down menu. Item Recording engine started Setting 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Recording 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Data file set 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest User log in 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Low disk space warning 1.
Setting the Event Notification Tab The Storage Server Configuration dialog, Event Notification tab allows you to configure. Configure the e-mail notification settings according to the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed. Click the Event Notification tab to open it.
Setting the Event Notification Tab Note Tip You can enter each of the subject, recipient’s address, and sender’s address in up to 100 characters. You can only register one e-mail address in the To Address field. If you want to send the e-mail to multiple addresses, use a group address. 3 3 Enter the host name or IP address of the SMTP server in SMTP Server and port number in Port. Storage Server Configuration Reference Enter the host name in up to 255 characters.
Setting the User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed. Click the User Management tab to open it.
Setting the User Management Tab How to Set the User Management Tab ● Add a User 1 Click Add on the User Management tab. The Add User dialog appears. 2 Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”). 3 Storage Server Configuration Reference 4 3 Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”). The Confirm Password field will become active. Re-enter the new password. Click OK.
Setting the User Management Tab Delete a User 1 2 Click to select a user to delete in the User List. Click Remove. The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool. If this option is checked, the Login dialog appears before the Storage Server Configuration dialog opens.
Chapter 4 Registering Camera Server and Setting Recording Schedule
Chapter Overview This chapter explains how to store Camera Servers necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen.
Launching the VKViewerand Displaying the Configuration and Preferences Screen Launching Procedure Double-click the VK Viewer desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v1.3 > VK Viewer. The connect option menu (Start-up Screen) for Storage Server is displayed. Select Master Storage Server option and click Connect. Start-up Screen localhost Connects to Storage Server and starts the Viewer.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Launching by Connecting to the Localhost If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer. 1 2 3 Tip 72 Select localhost from the drop-down menu. Click Connect. Enter your User Name and Password, and click Login.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Specify the IP address of Storage Server to connect Viewer If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server. 1 2 3 4 Note Tip Click Connect. Enter the IP address or host name of the Master Storage Server in Host Name or IP, and the port number in Port. 4 Click Connect. Enter your User Name and Password, and click Login.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen When the Viewer accesses a Master Storage Server which has not been set up with camera information, the entire Viewing Screen is initially blank as shown below. You will need to configure the Viewer using the Configuration and Preferences screen. Note 74 It is strongly recommended that only one Administrator perform configuration on each network.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Accessing the Configuration and Preferences screen To open the Configuration and Preferences screen. ● In the Menu Bar, select View ➝ Configuration The menu bar is located at the top left of the Viewing Screen. In the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears.
Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, add the Storage Server, and add the Camera Server. Displaying the Storage and Camera Server Summary Windows 1 Launch the VK Viewer and display the Configuration and Preferences screen. 2 Click the Camera Summary tab. The Storage and Camera Server Summary windows appear.
Storage and Camera Server Summary windows Note If you are using the Viewer only, the Camera Server, Location/Zone, and Camera Type are only shown in the Camera Server List. Click and drag divider line to the right to reveal full values. Storage Servers and Locations/Zones options 4 The following options are available via the Storage Servers tab.
Location and Zone Create a location and zone before registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area. The diagram below illustrates an example of physical Locations and Zones on a VK64/VK-16 network. Viewer access is via the Location and Zone drop-down menus.
Location and Zone 4 Registering Camera Server and Setting Recording Schedule When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images. This tab containing four thumbnail images indicates that there are four cameras in the Zone. This tab containing six thumbnail images indicates that there are six cameras in the Zone.
Location and Zone Adding a Location or Zone ● Step 1: Click Add Location on the Locations/Zones tab 1 2 In the Camera Summary window, select the Locations/Zones tab if it is not already selected. Click Add Location to bring up the Add Location dialog. 3 ● Enter the name of the new location (up to 20 characters), then click OK. Step 2: Click Add Location on the Locations/Zones tab 1 2 In the Camera Summary window, select the Locations/Zones tab if it is not already selected.
Location and Zone Editing a Location or Zone 1 2 Double-click a location or zone. The Edit Location or Edit Zone dialog opens. Enter connection settings and click OK. 4 Registering Camera Server and Setting Recording Schedule Deleting a Location or Zone 1 2 Click a location or zone in the list to highlight it and select Delete from the Edit menu. Alternatively, click a location or zone to select it, then press the Delete key on your keyboard. A confirmation dialog will appear. Click Yes.
Adding the Storage Server If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by the Storage Server from the Viewer screen. Note Tip If you are using the Viewer only, the Storage Servers tab is not shown and you cannot add the Storage Server.
Adding the Storage Server Note Do not add the same Storage Server more than once. If you add a Storage Server with a different configuration (such as one managed by another Master Storage Server), your original Locations and Zones will be lost. If you are using Windows XP SP2 or Windows Server 2003, you need to change Windows settings. Refer to “Notes on Operating Environment” (➝ P. 24). Do not change the port number.
Adding the Storage Server Deleting the Storage Server 1 In the Storage and Camera Server Summary, select the Storage Servers tab. A list of Storage Servers already added is displayed. 2 Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a Storage Server to select it, then press the Delete key on your keyboard. 3 A confirmation dialog will appear. Click Yes. Click No to cancel deletion.
Registering Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you can register the Camera Server. You must register the desired Camera Server on the Storage Server if it has not been registered. Storing the Camera Server (by Search) After registering the Camera Server, you can select the Camera Server from the Viewer screen. Tip Up to 192 Camera Servers can be operated.
Registering Camera Server The Search Results dialog opens and a list of detected Camera Servers will appear. Note Tip 86 When you initiate the Find Camera Servers function, your computer searches the Viewer’s local subnet for all Camera Servers connected to it. Camera Servers on another subnet cannot be searched and must be added using Add Camera Servers (➝P. 87). The camera names listed are those specified by the Camera Server.
Registering Camera Server ● Adding the Camera Server 1 2 In the Search Results dialog, click a Camera Server in the search results list to select it. Click Add Camera Server.... The Add Camera Server dialog appears. Alternatively, double-click an item to bring up the Add Camera Server dialog. 4 Continue settings on the Add Camera Server dialog. Tip Registering Camera Server and Setting Recording Schedule Note Recording schedules must be set in order to record video.
Registering Camera Server ● Connecting to Camera 1 2 Enter the Host Name or IP address in Host Name or IP, then enter the port number for the Camera Server in Port. The Host Name or IP must be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less (each label, separated by a period, must be 3 characters or less), and the Port must be a figure within the range from 1 to 65535.
Registering Camera Server Tip ● If you have a Multi-Terminal Module VB-EX50 unit plugged into a VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and have configured the “Use External Video Input”, video seen in the Viewer may be taken from cameras connected to the Multi-Terminal Module. Switch the video at the Admin Viewer as required.
Registering Camera Server ● Assign a location and zone 1 2 Note 3 4 If multiple Cam tabs are shown to the right of the screen, select a tab for the Camera Server to edit settings. Change the name of the Camera Server in the Camera Name field as required. Enter the Camera Name in up to 15 characters. Changing the Camera Name setting here does not change the camera name of the Camera Server. In the Location field, select a location for the Camera Server from the drop-down menu.
Registering Camera Server ● Update or Set the Viewer Thumbnails 1 2 In the Preview area, click Update to capture an image used for the thumbnail of the Viewer screen. To change the camera angle or zoom magnification using the mouse, click Start Control. 4 Registering Camera Server and Setting Recording Schedule Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly.
Registering Camera Server ● Select the drive to save video data. In the Drive menu, select a hard disk drive on the Storage Server. Note ● Network drives registered via Storage Server Configuration are also shown on the Drive drop-down menu. Refer to “Selecting Disk Drive Settings” (➝ P. 52) for the details. If you are using the Viewer only, the drive cannot be configured. Closing the Add Camera Server Dialog Click OK to close the Add Camera Server dialog.
Registering Camera Server ● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. 4 Registering Camera Server and Setting Recording Schedule The bottom right-hand corner of the Camera Summary window consists of two buttons, Save Changes and Discard Changes. Click Discard Changes to cancel any changes you have made.
Registering Camera Server Editing the Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). The same dialog as Add Camera Server (➝ P. 87) opens. ● Start Editing Camera Server 1 2 In the Camera Server list, click a Camera Server to highlight it. Click Edit Camera Server. The Edit Camera Server dialog appears.
Registering Camera Server ● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. 4 Registering Camera Server and Setting Recording Schedule Click Discard Changes to cancel any modifications you have made.
Registering Camera Server Deleting the Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). ● Deleting the Camera Server 1 2 3 In the Camera Server list, click a Camera Server to highlight it. Click Remove Camera Server (you can also press the Delete key on your keyboard). A confirmation dialog will appear. Click Yes.
Registering Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.
Overview of Setting Recording Schedules After you have registered the Camera Server, you can set the recording schedules. Note If you are using the Viewer only, you cannot set recording schedules. You can start recording using a recording schedule by specifying “when” and “what” to record. “When” - Select from the following: Specified day of the week (Normal Schedule) Specific day (Special Day Schedule) Tip Use a Normal Schedule for normal recording operation. Refer to P.
Recording Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen. ● 1 Display the Recording Schedules screen Launch the VK Viewer and in the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears. 2 3 Click the Recording Schedules tab to display the Recording Schedules screen.
Recording Schedule Day of the week Zone Zone representing camera areas in the Location Camera schedule time bars Location Click and drag the horizontal scroll-bar to the right to view other schedule days. 100 Click and drag the vertical scroll-bar downward to view any other zones.
Recording Schedule 4 Click the Special Day Schedule tab to display the Special Day Schedule screen.
Recording Schedule Storage Server selector Location Single day schedule area (24 hours) Zone representing camera areas in the Location Schedule Type selector Day selector Click and drag the scroll-bar(s) to view more schedules if necessary. Note 102 The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs. to 24:00 hrs).
Configuring a Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. When the Recording Schedules window is first opened, the first Storage Server in the list is shown with its associated schedule to the right. Schedule Area - Used to set up standard day-to-day recording settings of the system.
Configuring a Normal Schedule Creating a Normal Schedule ● 1 Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears. 2 3 ● Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule tab to display the Normal Schedule screen. Changing the Storage Server If you wish to display another Storage Server’s schedule, click the Storage Server menu, otherwise proceed to the next step.
Configuring a Normal Schedule You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized. Note The shortest recording time for a schedule is 15 minutes. You cannot create overlapping schedule items within a single Camera Sever. 4 Set start and end times and the day of the week (➝ P. 106).
Configuring a Normal Schedule ● Set the recording period Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time. Tip ● Select a day of the week to record video In the Repeat on area, check the days you wish to repeat the recording period you set in the Times area above. Note 106 An example time period could be for overnight recording such as ‘Start 22:00 to End 08:00’. Click All Day if you want 24 hour recording.
Configuring a Normal Schedule ● Set Continuous Recording 1 2 Click the Continuously at Max. box if you want to set continuous recording for the duration of the time period. Select a frame rate for recorded video from the drop-down menu, or input a value from the keyboard. You can set the frame rate from 0.1 frames per second to 30 frames per second. The default is 5 seconds. Refer to P. 117 for details of Continuous Recording.
Configuring a Normal Schedule ● Set the Preset Camera Angle and Backlight Compensation 1 In the Preview field a live preview is given of the selected camera view when connected. Select a Preset camera position from the drop-down menu of available camera angles, to retain a live preview from that angle. Alternatively, move your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom (➝ P. 91).
Configuring a Normal Schedule Note 4 Registering Camera Server and Setting Recording Schedule ● During initializing the camera head position of VB-C50i/VBC50iR, the camera head moves to face front, and then moves back to the current position. Please note that video will be recorded during this time. The On Motion Detection, Backlight compensation, and additional options are not available, if you use the Preset Tour function.
Configuring a Normal Schedule Tip 2 In the Night Mode, the IR cut filter is disabled and the camera acts as an IR camera. After the schedule expires, the Night Mode will be disabled. Day Mode activates the Camera Server’s IR cut filter to reflect the infrared ray and pass the visible rays. Select a resolution for recording from the drop-down list. You can select from Low, Medium, High or Not specified.
Configuring a Normal Schedule ● Set External Device Output 1 2 Click Setup... to change the details of external outputs. If you do not change the settings, the defaults will be used. 3 If Setup... is clicked, click the dropdown menu for the target external device and set External Outputs to On or Not specified on the External Outputs Setting dialog.
Configuring a Normal Schedule ● 1 Save Schedules To save the Normal Schedule, click Save Schedule at the bottom right-hand corner of the Normal Schedule window. Click Discard Changes to cancel any modifications you have made. 2 If you wish to return to the Viewer, select Viewer Screen from the View menu bar. Note 112 Camera Servers have certain features to allow image capture operations based on sensor input or schedule.
Changing the Camera Server Settings The Top page of the Camera Server is displayed after Internet Explorer launches (VB-C50i). 4 Registering Camera Server and Setting Recording Schedule Click Setting Page to display the Settings Page to change the Camera Server settings.
Changing the Camera Server Settings Items related to recording schedule setting are as follows. Refer to the Camera Server manual for details. ● User Name and Password ● Motion detection recording Set the user name and password for the Camera Server. You cannot set them with the VK-64/VK-16. If the Camera Server is the VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, or VB150, you can configure the Motion Detection settings on the Camera Server.
Changing the Camera Server Settings ● Preset Presets must be set on the Camera Server in advance. You cannot set them with the VK-64/VK-16. If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position. If VK-64/VK-16 has camera control, this will be lost when the Camera Server is setting a new preset position.
Batch-Setting Schedules You can set multiple schedules at once. ● Create Multiple Camera Schedules You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras. Once created, settings for each camera can be customized. Example : Drag over the Schedule area covering three Camera Servers to set the same schedule for the three Camera Servers.
Setting Continuous Recording You can set Continuous recording with the frame rate of 0.1 frames per second to 30 frames per second when creating a Normal Schedule or Special Day Schedule. Specify the number of still images to record every second. Higher fps value generates smooth video, however, the load on the Storage Server or network goes higher. Video data quantity also increases to consume hard disk space.
Setting Motion Detection Recording Configuring Motion Detection Recording Settings The Motion Detection recording starts recording video when a motion has been detected. Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings. Some items in the Motion Detection Settings window overlap with the items in the Add/Edit Schedule Item dialog. In Motion Detection recording, the settings in the Motion Detection Settings window take precedence.
Setting Motion Detection Recording ● Step 1: Next to On Motion Detection, click Settings... The Motion Detection Settings dialog opens (The dialog for VBC300 is shown below). Click to activate Motion Detection on the Camera Server for VB-C50i/VB-C50iR, VB-C50FSi and VB-C50Fi. Set a priority for events triggered by motion. Select sensitivity options. 4 Motion detection level indicator will increase during activity. Note Select frame rate and pre/post event duration for recording triggered by motion.
Setting Motion Detection Recording ● Step 2: Set the active region for recording In the Active Region field, adjust the region where motion detection is triggered. By default, the Active Region is the full area. You cannot use pan, tilt, and zoom operations in this window. 1 2 ● Click one of the corner or edge handles and hold down the mouse button.
Setting Motion Detection Recording The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region. Motion detection status is shown by the Detection Indicator during operation. 4 Area Ratio slide bar. Registering Camera Server and Setting Recording Schedule Area Ratio marker.
Setting Motion Detection Recording ● Set the Sensitivity Sensitivity is the degree of change detected as motion. 1 Select Low-Med or Med-High. The available sensitivity settings range from 1 to 256. You can specify 1 through 128 as Sensitivity by clicking Low-Med and 129 through 256 by clicking Med-High. 2 Drag the slide bar to adjust Sensitivity to the desired value (depending on the range setting).
Setting Motion Detection Recording ● Set the Duration Duration is the length of time necessary for the change to be recognized as motion. Click and drag the Duration slide bar to any position between 0.0 and 5.0 seconds. This establishes the duration of motion allowed before an event is triggered. It also establishes the period where there is no motion in order for the event to be completed.
Setting Motion Detection Recording ● Step 6: Set the External Outputs Click the drop-down menu for the target external device and set On or Not specified. Note Available external outputs depend on the Camera Server. If the Picture Recording feature of a Camera Server is used and its configuration includes a preset position then this preset position will override camera positions set by VK64/VK-16, including those in recording schedules and the Viewing Screen.
Setting Sensor Event Recording Configuring Sensor Event Recording Settings The Sensor Event recording starts recording video when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click Settings. Some items in the Sensor Event Settings window overlap with the items in the Add/Edit Schedule Item dialog. When the Sensor Event recording is executed, the settings in the Sensor Event Settings window take precedence.
Setting Sensor Event Recording Editing Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor. ● Step 1: Next to On sensor event, click Settings... The Sensor Event Settings dialog opens. Click a tab to modify that sensor’s settings.
Setting Sensor Event Recording ● Step 2: Enable recording and set an event priority 1 2 ● Check Record on this sensor to enable recording when a sensor is triggered. In the Priority field, select the priority for the event to be generated for this motion from a menu of five options, ranging from 1. Highest to 5. Lowest. Priorities are color-coded as events in the Timeline in the Viewing Screen.
Setting Sensor Event Recording ● Step 4: Set the Night Mode (VB-C300, VB-C50i/VB-C50iR, VBC50FSi, and VB-C50Fi) Select the Night Mode from the dropdown menu. You can select from Disabled, Enabled, or Not specified. ● Step 5: Set Additional Options (VB-C300) To use the exposure, white balance, and/or focus settings on the Camera Control Panel, check the corresponding check box. Note ● VB-C300 only allows these options to be used.
Setting Sensor Event Recording 2 Record for before event - enter a number of seconds for the amount of recording time before the event occurs (up to a maximum of 30 seconds). Note 3 ● If Continuous Recording is also set, Record for before event is not available. ● If Record for before event is set to one second or longer, it may take approximately 10 seconds after event occurrence until its display.
Setting Sensor Event Recording ● Step 7: Set the External Outputs 1 2 Click Setup... to change the details of external outputs. Otherwise the default settings will be used. 3 Note 130 Click External Outputs Setting to control any external devices that may be connected to your Camera Server. If Setup... is clicked, click the drop-down menu for the target external device and set External Outputs to On or Not specified on the Control External Devices dialog.
Setting Sensor Event Recording ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first. When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously, the Sensor Event recording takes precedence.
Setting the Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. To set the Preset Tour function. Note The durability of camera Pan/Tilt mechanism may be affected depending on the Preset Tour setting (➝ P. 135). In the Preset Tour, the camera position returns to the first preset after the last preset.
Setting the Preset Tour 5 Check the settings and click OK. This returns to the Preset Tour Settings dialog. ● 1 Test the Preset Tour Check the Preset Tour box and click Settings.... The Preset Tour Settings dialog is displayed. 2 Click Start Test. Clicking Start Test executes the Preset Tour once and you can check the operation. ● 1 Change the Preset Settings 4 Check the Preset Tour box and click Settings.... The Preset Tour Settings dialog is displayed.
Setting the Preset Tour ● 1 Change the Preset Order Check the Preset Tour box and click Settings.... The Preset Tour Settings dialog is displayed. 2 ● Select a preset to change the order from the list, and click Move Up or Move Down. Delete a Preset 1 Check the Preset Tour box and click Settings.... The Preset Tour Settings dialog is displayed. 2 3 Select a preset to delete from the list and click Remove. Click OK. This returns to the Preset Tour Settings dialog.
Setting the Preset Tour Note If the following warning appears, change the settings according to the tables below. Warning example 4 Movement rate (PT) is 1. Still time (sec.) 0 10 20 30 Movement range in the pan direction (angle) 50 100 150 3872 3825 3809 5666 4722 4407 7555 5666 5037 9444 6611 5666 (Unit: Time) Registering Camera Server and Setting Recording Schedule * The tour time shown depends on the settings. Click Cancel to return to the setting screen. Click OK to save the current settings.
Setting a Special Day Schedule About Special Day Recording The Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with the Special Day Schedules are disabled. In the Configuration and Preferences Screen, click the Recording Schedules tab and ensure the Special Day Schedule is selected.
Setting a Special Day Schedule Adding, Editing and Deleting a Schedule Type The Add Schedule Type dialog allows you to create a name for a new schedule type, for example, a public holiday. You must create a schedule type first before you can associate days with it. There is no limit to the number of schedule type that can be added. To launch the dialog and add a Special Day Schedule. ● Add a Schedule Type 1 Click Add.... The Add Schedule Type dialog is displayed.
Setting a Special Day Schedule ● Edit a Schedule Type 1 2 In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Edit. This will bring up the Edit Schedule Type dialog. Overwrite the existing name. For example, you may wish to change the name “Company Holidays” to “Company Special Days”. 3 Click OK. The new settings are saved and the dialog closes.
Setting a Special Day Schedule Adding and Deleting a Day The Select Date calendar allows you to select a day that can be used for the schedule type. To add a day: ● Add a Day 1 In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays” (created on P. 137) and then in the Days list click Add.... This will bring up the Select Date calendar (see below). 2 4 Click to select a day in the calendar, then click OK.
Setting a Special Day Schedule Alternatively, click the current month and a month selector will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. ● Delete a Day 1 2 Note 140 In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays” and then in the Days list click one of the days associated with the schedule type. Click Delete below the Days list.
Setting a Special Day Schedule ● Save Changes 4 Registering Camera Server and Setting Recording Schedule The bottom right-hand corner of the Recording Schedule window consists of two buttons, Save Schedule and Discard Changes. 1 Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server. Click Discard Changes to cancel any changes you have made. 2 If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
Displaying the Recording Setting Summary Display the summary information of the set recording schedule. Display Record Setup Summary is located at the centerbottom of the Special Day Schedule window. Click Display Record Setup Summary to display the Record Setup Summary dialog. The Record Setup Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed.
Displaying the Recording Setting Summary If the load is too high, adjust the recording schedule again. Note Tip Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard.
Chapter 5 Viewer Reference
Chapter Overview This chapter outlines how to use and configure the Viewer. ● Setting the Viewer ● Arranging and Saving Layouts ● Video Window Operation ● Using the Timeline and Viewing Events Explains how to configure settings that are specific to the Viewer. Explains how to arrange layouts and set layout sequences. Explains how to create a video window and display it in the Viewing Area and control the Camera Server.
5 Viewer Reference 147
Viewer Operation Flow Location selector (➝ P. 177) Drop-down menu indicating locations available in the system. Menu bar Access common menus from here. Zone selector (➝ P. 177) Drop-down menu indicating zones within a location. Camera Control Panel (➝ P. 185) The Camera Control Panel enables you to control a camera and quickly determine a camera position. Event indicator (➝ P. 183) A color bar is displayed at the top of live Video Windows when an event occurs (if enabled).
Viewer Operation Flow Camera Selection Area (➝ P. 176) Thumbnails of Camera Servers added to each zone are displayed here. Thumbnail representations of cameras can be dragged onto the Viewing Area for viewing. Video window menu icon (➝ P. 188) Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size. Live Events Log list (➝ P. 199) Indicates events that have been logged on Storage Servers after the Viewer was launched. Zoom In/Zoom Out buttons (➝ P.
Starting the Viewer Note You need the user name and password set for the VK-64/VK-16 Storage Server to start the Viewer. Launching Procedure Before you launch the Viewer, make sure your monitor resolution is set to a minimum of 1024 x 768 pixels. ● Start the Viewer Double-click the VK Viewer desktop icon. Alternatively, from the Windows Start menu select: Programs > WebView Livescope > Network Video Recorder VK Series v1.3 > VK Viewer. The connect option menu for Storage Server is displayed.
Starting the Viewer Connect to the localhost If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer. 1 2 3 Select localhost from the drop-down menu. Click Connect. Enter your User Name and Password, and click Login. 5 Viewer Reference Note The user name and password for the VK-64/VK-16 entered in this step are defined by your System Administrator on the he Storage Server Configuration dialog.
Starting the Viewer Specify the IP address of Storage Server to connect Viewer If you installed the Viewer and Storage Server on separate PCs, specify an IP address of Storage Server and connect Viewer to the Storage Server. 1 2 3 4 5 Note Tip 152 Select Use IP address from the drop-down menu. Click Connect. Enter the IP address or host name of the Master Storage Server in Host Name or IP, and the port number in Port. Click Connect. Enter your User Name and Password, and click Login.
Starting the Viewer Use Viewer only without connecting to Storage Server (Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When Storage Server is not used, some functions are not available. ● Use Viewer only 1 2 Select Not use Storage Server from the drop-down menu. Click Connect. Functions not Available during Viewer Only Mode (Not Use Storage Server) When you launch the Viewer with Viewer Only Mode, the following functions are not available.
Starting the Viewer Viewer Start-up Window When you start the VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen. These can be dragged onto the Viewing Area for monitoring.
Starting the Viewer Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen (➝P. 71, P. 150) and login screen to enter a user name and password (➝P. 72, P. 151). You can place a shortcut icon on the Desktop for your convenience by following the method described below. For this setting, you cannot use the shortcut icon that was automatically created on the Desktop after installing this software, which is used for starting the Viewer.
Setting the Viewer About the Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. Click the Viewer Settings tab to display the Viewer Settings window. This window consists of: Video Viewing Settings - Select the maximum viewing frame rate for live videos. Master Storage Server - The current Storage Server is indicated.
Setting the Viewer Maximum frame rate for live viewing Select a frame rate from the drop-down list. Adjust frame rates automatically. Enable larger Video Window captions in the Viewer. The current Master Storage Server is indicated. You can select the Master Storage Server when launching the Viewer (➝P. 71, P. 150). Add the current Storage Server into connect menu. Delete the current Storage Server form connect menu.
Setting the Viewer Viewer Settings window - Use large captions for Video Windows Tick Use large captions for Video Windows to enable easier-to-read Video Window captions in the Viewer. Standard caption in Video Window. Large caption in Video Window. Viewer Settings window - Identify the Master Storage Server A Master Storage Server maintains settings for Camera Servers and Layouts. The selected Master Storage Server is indicated in the Viewer Settings window.
Setting the Viewer Viewer Settings window - Audio Transmission Settings The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection. When using this option, tick The voice transmission will be ended for fixed time automatically check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes).
Setting the Viewer Viewer Settings window - Edit Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. To set the event notifications.
Setting the Viewer Saving Viewer Settings 5 Viewer Reference The bottom right-hand corner of the Viewer Settings window consists of two buttons, Save Changes and Discard Changes. Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
Arranging and Saving Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. ■ Managing Video Layouts About the Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button. You can create a new layout, save a layout or open and rename a previously-saved layout.
Arranging and Saving Layouts ● To create a new layout (a previously-saved layout is displayed): Click the Layout button to open the menu, and then select New Layout. The Viewing Area will become blank and the default layout name “Untitled” will be displayed.
Arranging and Saving Layouts Organizing Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and subfolders in which to save item (layouts and layout sequences) (➝ P. 166). To display the dialog: ● Open the Layout menu and select Organize... The Organize Layouts & Layout Sequences dialog opens (Administrator version shown). The Shared Layouts folder will not display if you have logged in as an Operator. Create a new folder.
Arranging and Saving Layouts ● 1 Move or Copy a layout or layout Sequence to another folder... In the Organize Layouts & Layout Sequences dialog, click an item to highlight it, then click Move to Folder.... The Select destination folder dialog opens showing a list of created folders. 2 Click to select the target folder in the list and click OK. The item will be moved into that folder. If you selected Copy to Folder..., you can copy items in the same manner. 5 Move an entry up or down...
Arranging and Saving Layouts Saving a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog. ● Step 1: Open the Layout menu and select Save or Save As... The Save Layout dialog opens. A New Folder button and Name field is also available for you to create a new name and location for the copied layout or layout sequence.
Arranging and Saving Layouts ● Opening a previously-saved layout... Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area. If you select another item without saving the current item, a dialog will appear prompting you to save the current layout or layout sequence (if the Layout setting (➝ P. 158) in the Viewer Settings window is ticked).
Arranging and Saving Layouts Enter a new name. Select a layout sequence type. Click Add Layout to add a selected layout from the left-hand column. Select or enter the time. You can set the time within the range from 1 to 9999. Click on a layout to select it. Click OK to bring up the Select destination folder dialog. Layout Sequence: All the users can share these layouts. You need Administrator privilege to create a layout sequence. Normal users cannot modify these layouts.
Arranging and Saving Layouts ■ Working with Layout Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - creates a grid of dots in the Viewing Area. You can re-size Video Windows using the grid. Small Grid, Medium Grid and Large Grid - creates a small (160x120), medium (320x240) or large (640x480) grid where you can place Video Windows in a tile-like manner. Custom Grid - You can set the grid size (➝ P. 174).
Arranging and Saving Layouts Working with the Alignment Grid Select the Alignment Grid from the Layout Grids sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it “snaps” to the grid boundaries. ● Drag, drop and re-size a Video Window 1 2 In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. The boundary will re-size. Release the mouse button.
Arranging and Saving Layouts ● Working with Small, Medium and Large Grids ● Drag a camera thumbnail image into a blank tile When you select Small Grid, Medium Grid or Large Grid from the Layout Grids submenu, the Viewing Area displays “cells” for Video Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner. 1 2 In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid.
Arranging and Saving Layouts The Viewing Area with a Small Grid could look like this: The Viewing Area with a Medium Grid could look like this: Note 172 Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate (➝P. 157) configured with Viewer setting, the video size and video quality coming from the Camera Server and the size of each Video Window displayed.
Arranging and Saving Layouts The Viewing Area with a Large Grid could look like this: 5 Viewer Reference In this example, the Camera Selection Area and Timeline are hidden (➝ P. 173).
Arranging and Saving Layouts Working with the Custom Grid The Custom Grid feature allows you to set a custom-size for displaying Video Windows. ● 1 Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. 2 3 In the Horizontal or Vertical field, overwrite the existing value with a custom value, or use the up/down arrows to select a value. When you adjust the value in one field, you’ll notice the value change in the other field.
Arranging and Saving Layouts ■ Hiding and Showing Task Areas The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example. Pressing the Esc key returns the menu bar. You can also select to hide Video Window Captions, the Camera Control and Live Events.
Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. ■ Selecting Cameras for Viewing About the Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the Location and Zone drop-down menus and then place them into the Viewing Area as Video Windows.
Basic Video Window Functions Selecting Locations and their Zones Selection is performed in the following order: ● 1 2 3 Select a Location Select a Zone in that Location Click and drag thumbnails to view live video Step 1: Select a Location from the drop-down menu Click the Location drop-down menu or on the down arrow. A list of pre-configured locations appears. Click a location in the list. Zones for that list will appear in the thumbnail section to the right.
Basic Video Window Functions ■ Basic Video Window Functions Creating, scaling and moving Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously.
Basic Video Window Functions ● Re-size a Video Window 1 Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window. Release the mouse button when you have reached the desired size. 2 Alternatively, click the Video Window menu button and select Video Display Size.
Basic Video Window Functions ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring. Your Viewing Screen could look like this.
Arranging Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area (➝ P. 170). Note In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the Configuration and Preferences screen. If the load on the computer CPU is high, Viewer operations may take longer.
Arranging Video Windows ■ Video Window States Video Window Properties include: Title bar - indicates name of camera, live or recorded viewing. Video display - displays live or recorded information. Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. Event indicator - displays a colored bar across the top of the Video Window.
Arranging Video Windows Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed. Title bar The title bar consists of menu, camera name and live or recorded status. Video display conditions Live video Recorded video, Playback 5 Viewer Reference The lightning symbol in the lower right-hand corner indicates live video. Recorded Video Indicator When recorded video is shown, the title bar on a Video Window will change from black to gray.
Arranging Video Windows ■ Adjust Pan, Tilt and Zoom This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset Note ● For a VB-C50FSi and VB-C50Fi, only zoom is available. If a fixed camera or an external camera such as VC-C50i is connected to VB-C50i, you cannot use pan, tilt, and zoom operations. Using the Camera Directly from within the Video Window Enable the controls by double-clicking on a live Video Window.
Arranging Video Windows Tip ● If you have camera control, you can only drag the window by clicking and holding the title bar. When you have control, the camera can be controlled either by clicking or moving the mouse while holding the left button down. The latter method provides finer control. If a control warning “Control will be lost in 10 seconds.” appears, it means you have stopped making changes for 30 seconds and a 10 second countdown commences. To continue control, click in the Video Window, i.e.
Arranging Video Windows ● Exposure Control Items (when the Exposure Mode is Auto) Set the Exposure Mode to Manual (VB-C300 only). Auto: Automatically adjusts the exposure. Clicking this button enables high-level backlight compensation. Clicking this button disables backlight compensation. ● Clicking this button enables mid-level backlight compensation. Clicking this button enables lowlevel backlight compensation.
Arranging Video Windows ● Other items Select from Fast, Normal, and Slow for Pan and Tilt. Select from Fast and Slow for Zoom. Switch between Auto Focus and Manual Focus. Auto: Adjust the focus automatically. Auto (for dome housing): When the optional dome housing is used, select this option to automatically adjust the focus without focusing on the wall surface. Infinity: Focus is fixed at a point of infinity. Manual: Press and hold Far or Near button to adjust the focus.
Arranging Video Windows ■ Other Video Window Functions Change the size of a Video Window Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu. To change the display size of a Video Window via the menu: ● Open the Video Window menu and select Video Display Size. 1 2 Click the Video window menu icon, or right-click in the Video Window to bring up a context menu.
Arranging Video Windows Note When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one of them, the change will apply to all Video Windows. Selected video receive sizes are saved when the layout is saved. The Video Receive Size used for Default is determined when connection with Camera Server starts. Even if you change the size from the Camera Server after the connection is made, it will not apply.
Arranging Video Windows Other Menu Options Other functions available from the Video Window menu include: Click Night mode and select Disabled, Enabled, IR light off, or Enabled, IR light on from the sub-menu. Selecting Enabled, IR light on will remove the IR cut filter and turn the built-in IR light on. The IR light cannot be used with the VB-C300, VB-C50FSi, or VB-C50Fi. Click Control External Devices to control any external devices that may be connected to your Camera Server.
Arranging Video Windows About Shade Correction Shade Correction compensates darker regions of images and makes them lighter. Correction only applies to the displayed Video Window in the Viewer. Shade Correction Off Shade Correction High Darker regions are most affected by Shade Correction. About Audio Panel 5 Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio playback. Click this button to display silent detection control.
Using the Timeline and Viewing Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area (➝ P. 148) at the bottom of the Viewer as colored bars. Selecting a colored bar moves the playhead to the event and the associated Video Window is switched to playback mode. Playback controls. Buttons for playback, rewind, etc.
Using the Timeline and Viewing Events Monitoring Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a “live” position. The “live” position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time. Click to search for past events. Click to jump to a specified date/time.
Using the Timeline and Viewing Events Using the Timeline to examine, play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: ● Use the Playback Controls You can control to play, rewind, fast forward or jump to previous and next events (➝ P. 192). The fast forward and rewind speeds change by 1x, 2x, 5x and 10x each time you click the buttons.
Using the Timeline and Viewing Events ● Click and drag the time bar to move through the Timeline... ● Jump to time entered Move your mouse pointer over the time bar and it becomes a hand. Click and drag to the left or right to move back or forward in time. You can only scroll right to the current time, or “live” time. 1 Select a Video Window and click Jump to Time. 2 3 The Jump to Time dialog opens. Select a day and/or time. Click OK. The Playhead and Timeline will move to the time selected.
Using the Timeline and Viewing Events Initiating a manual recording with duration of one minute A manual recording with duration of one minute can be initiated at the maximum frame rate. The manual recording is displayed on the Timeline and Live Events Log as Manual Rec. username). This is handy for capturing random events not associated with sensor recording or outside preset recording times. To initiate manual recording: 1 2 Note Select a Video Window for manual recording. Click Record Now.
Using the Timeline and Viewing Events ● Zooming In and Out of the Timeline Click Zoom In to zoom into a time period in the Event Display Area. Click Zoom Out to zoom out a time period in the Event Display Area. ● Click event to select it Click event to select it. When you click an event to select it, the associated Video Window will display the event(s). A time segment with darker color indicates that recorded video exists for that period. Move mouse over event to get details.
Using the Timeline and Viewing Events Extracting video to save to another location A portion of video can be saved to another location if required. Files are automatically saved as QuickTime .mov format and can be viewed in a QuickTime player or any other player that supports .mov files. A maximum of one hour of video can be extracted at a time. If you do not have a QuickTime player installed, visit http://www.quicktime.com for a free download.
Using the Timeline and Viewing Events ■ Viewing and Searching Events About Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. The Live Events Log opens automatically when you launch the Viewer, if left open in a previous session of VK-64/VK-16. 5 Viewer Reference Click and drag scroll bar to view events. To maximize, double-click title bar or click the maximize icon.
Using the Timeline and Viewing Events Note Only the most recent 200 events are shown in the Live Events Log. Displaying the Live Events Log List To display the Live Events Log List: ● Selecting Live Events from View Menu From the VK-64/VK-16 menu bar, select View and Live Events. Live Events Log list opens. Once selected, the menu item will be ticked next time you display it.
Using the Timeline and Viewing Events Searching Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search. The Event Search dialog opens. Enter a search start date and time. Enter a search end date and time. Enter a keyword for particular events. Select a Location and Zone. 5 Select a Priority. Viewer Reference Select a state of event.
Using the Timeline and Viewing Events Selecting Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period. To initiate a search: ● Step 1: Select a date and time range to search Click in the From: and To: date panels and overwrite the existing entries for month/day/year and time.
Using the Timeline and Viewing Events ● Step 4: Select a type of Event ● Step 5: Select a State ● Step 6: Select a Priority ● Step 7: Click Search Select a type of Event from the drop-down list. Select a State for the event, whether it was On or Off during the period. Alternatively, select All States. Select a Priority from the drop-down list. 5 Viewer Reference When you have entered the day and time range, click Search to initiate the event search.
Chapter 6 Operation and Management
Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. ● Health Check for Storage Server ● Operation Guideline for Recording and Viewing ● Operation Guideline for Sensor Event Recording ● Optimization of Motion Detection Recording (Index) Explains VK event display messages and required counteractions.
Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within { } in each message depends on the situation. Event type Message Description Counteraction example Review the recording and Camera Server settings (➝ P. 51, P. 98).
Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Note Using this function is recommended; however, make sure you perform tests under actual conditions before starting operations.
Operation Guideline for Recording and Viewing Recording Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in the Storage Server Configuration dialog (➝ P. 51) * This option is enabled by default (recommended). When the network recording software writes images received from cameras into the hard disk, if the load (mainly the load of writing into the hard disk) of the PC on which the Storage Server is running is too high, the software cannot write the images immediately.
Operation Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording. For each Storage Server, it is recommended to lower the sensor sensitivity or use continuous recording.
Optimization of Motion Detection Recording (Index) The Motion Detection recording is not suited to applications where high levels of reliability are required. Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.
Chapter 7 Backup Scheme
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.
Purpose of Backup Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores video data and event data on other media for a long period of time.
Preparation for Backup About Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data. Further, if backup data quantity reaches 100 through 400 GB, you should use the LTO device. If you need more capacity or want to omit media replacement, you can consider auto loaders for the LTO device.
Files to Make a Backup Storing Location of Recorded Data and Event data Video data being recorded is saved in a temporary file (refer to “About Temporary File” below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. The recorded video data and event data are saved in the following folders according to your settings for Save video in and Drive when you register Camera Servers (➝ P. 92).
Files to Make a Backup ● Event data Save video in: \WebView-NVR\eventfiles The following file types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time Tip ● The recorded event data file name contains the Greenwich Mean Time as the time stamp. Configuration files The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed.
Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 217 for the file names and storage location. Event data ----------------- It is recommended to make an incremental backup of this data. Refer to P. 218 for the file names and storage location.
Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 217 for the file names and storage location. Event data ----------------- It is recommended to make an incremental backup of this data. Refer to P. 218 for the file names and storage location.
Backup Procedure for Video Data and Event Data Back Up Video Data and Event Data. 1 Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day. Refer to “Server Sizing Concept” (➝ P. 29) for details. 2 3 Prepare the backup device and backup tool for Windows according to the estimated quantity. Set up the backup tool as directed on P. 219 and P.
Restore Procedure Restoring Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 for maintenance or recovery from a failure. 1 2 Check that the PC hardware environment has been restored to the former state. Be sure to use the same folder organization as before. Install the VK-64/VK-16. 3 After installation completes, stop the Storage Server from the Storage Server Configuration window.
Restore Procedure Restoring Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup for archive. 1 Check that the drive configuration of the PC to which the files are restored is the same as the PC from which the files were backed up. Be sure that the hard disk has a capacity larger than the total size of the video data files to restore. 2 3 Install the VK-64/VK-16. Restore the VK-64/VK-16’s configuration file to the former location.
Restore Procedure ● Notes on Restoring Data from Backup for Data Archiving Restoring the configuration file also restores the old recording setting information. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to record video, delete the recording schedules after restoration. If the Maximum retained history setting is used on the Storage Server, uncheck this option. If this option is enabled, the past data may be lost.
Examples Configuration 1: Backup for Data Protection 1 Premise 5 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB. The Maximum file size/duration option in the Storage Server Configuration window is set to six hours. Under this condition, the video file size per Camera Server per day is 310 MB x 4 files. Therefore, the video data quantity per Camera Server per day is 1.25 GB and 6.
Examples Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium). If you use a 400-GB LTO drive, you can save 30-day data on a single cassette of tape.
Examples Configuration 4: Backup from Multiple Storage Servers (Backup for Data Protection) Premise 100 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. Twenty Camera Servers are registered in five Storage Servers to record video. The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.
Chapter 8 System Maintenance
Overview of This Chapter This chapter describes upgrading and reinstalling of VK-64/VK-16 as well as how to restore previous versions of these software components. It also describes how to update the Camera Firmware.
Upgrading VK-64/VK-16 This section describes how to upgrade previous versions of VK-64/VK-16. 1 2 System Maintenance ● 8 Upgrading from Version1.0 Obtain the released version of v1.3 (you cannot use the upgrade program). Back up the following folders that are in the Storage Server of v1.0. \NVR\1.0\conf <> C:\Program Files\Canon\Webview\NVR\1.0\conf :\WebView-NVR” Please note that the capacity of this folder is large. 3 Install the new version.
Reinstalling VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Released Version 1 2 Uninstall v1.3. Obtains the v1.3 upgrade program (free program). Available from: canon.com/webview 3 Back up the following folders that are in the Storage Servers of v1.1 and v1.2.
Procedure for Restoring Previous Version Required Media and Data 8 1 2 System Maintenance Make sure that you have the installation CD, patch installer and backed-up data for the previous version. Remove Canon Network Video Recorder VK Series v1.3 from Add or Remove Programs in Control Panel. Delete the following folders.
Updating Camera Firmware The information concerning firmware can be obtained for free on the following Canon Web site: canon.com/webview Procedure for Updating Camera Firmware (VB-C50 series) To update firmware: 1 Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values. 2 Save the values configured in the Camera Server by using the backup tool for configured values. 3 Perform the Firmware update by using the firmware update tool.
Chapter 9 Troubleshooting
Overview of This Chapter This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.
Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log) . Event Log Storage Server Cause Description ERROR (connect) : socket type= (IMAGE/EVENT/COMMAND), cameraserver= (:) win32_error= (:) Effective recording rate ( ➝ %) Ex.
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.
VK Troubleshooting Live and recorded video is not good quality (this does not relate to Resolution). In a Video Window, the live video quality is lower than that of another Video Window and recorded video (when you play back video) is also not good quality. Solution The quality of live and recorded video cannot be changed in VK-64/VK-16. The video quality may vary from one Video Window to another because of Camera Server settings.
VK Troubleshooting Cannot log into a Storage Server from a Viewer. Situation You cannot log into a Storage Server from a Viewer. Solution Check the following: • The login user name and password are correct. • The network between the server and the Viewer has no problem. • The IP address of the server to which you want to login is correct. • The ping command succeeds for the server from the Viewer. • When the proxy is configured in Internet Explorer, change the settings to exclude the VK server.
VK Troubleshooting Viewer operation seems to slow down. Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed. When Viewer operation slows down, try to reduce the number of Camera Servers to be displayed or decrease a live frame rate.
VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server probably has more than one listing.
VK Troubleshooting The Configuration and Preferences screen takes a long time to open. When you switch from the Viewing Screen to the Configuration and Preferences screen, a message “Please wait...” appears and remains on screen for a while. Solution Check whether you do not have a lot of Camera Servers to disconnect. Waiting time is dependent on the time required for disconnecting from each Camera Server on the network.
List of Messages Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Storage Server Configuration Error Messages Event notification 244 Messages Cause The address of the recipient contains an invalid character. A character other than alphanumeric characters and underscore (_) was entered in the address of the recipient. Specify the address of the recipient.
List of Messages Event notification Configuration Cause The host name of the POP server contains an invalid character. An invalid character was entered in the host name of the POP server. Specify the host name of the POP server. The host name of the POP server was not entered. Specify the port of the POP server using a number in the range of 1 to 65535. The port number of an invalid POP server was used. This user name cannot be used because it already exists.
List of Messages Configuration When exiting the application or approving the change in all tabs 246 Messages Cause Specify the maximum retention period. The value of the maximum retention period was not entered. Specify one or more days for the maximum retention period. An attempt was made to configure the maximum retention period using a value of less than 1 day. Specify the maximum file size/duration. The value of the maximum file size/duration was not entered.
List of Messages Cause When exiting the application or approving the change in all tabs Are you sure you want to save the changes? An attempt was made to exit the application without saving the setting change. All tabs Initialization of network communication failed. Communication initialization was interfered with due to an internal program or OS error that occurred when the Storage Server installation was activated.
List of Messages Error Messages of Viewer The ‘ ’ part of the message differs depending on the situation. Messages Cause Starting the Viewer Connection to the Master Storage Server failed. Check the settings and try again. An attempt was made to start the Viewer, however a connection to the specified Master Storage Server could not be established. Configuration and Preferences screen The configuration window can only be used by administrators.
List of Messages Adding/Editing/ Deleting the Storage Server Cause The camera server settings have not been saved. Save or delete the settings before changing the Storage Server settings. An attempt was made to change/delete the Storage Server while there are camera server settings that have not been saved. The Master Storage Server cannot be deleted. An attempt was made to delete the Master Storage Server. The host name of the Storage Server is invalid. Check the host name or IP address.
List of Messages Adding a Camera Server Recording Schedule 250 メッセージ Messages 原因 Cause The recording settings of this camera server have already been configured in the selected Storage Server. Check the settings and try again. Even though video of a camera server is configured to be recorded in the Storage Server, the IP address and port used are the same as the camera server that has been configured in the Storage Server. Select a location and zone.
List of Messages Recording Schedule Cause An error occurred relating to the schedule deletion of ‘schedule name’ for the camera ‘camera name’ registered in the Storage Server ‘Storage Server name’. This change will not be reflected on the Storage Server side. The destination Storage Server was not found when you attempted to delete the schedule. An error occurred when you obtained the schedule setting information of the Storage Server ‘Storage Server name’.
List of Messages Special Day Schedule Viewing Screen 252 メッセージ Messages 原因 Cause This date is already used. In order to use it in another special day schedule, the date must be deleted from the original special day schedule ‘special day schedule name’. An attempt was made to use the data for which another special day schedule is already configured. The end time of the special day schedule cannot be set on the next day. Check the settings and try again.
List of Messages Viewing Screen Cause The configuration window can only be used by administrators. An attempt was made by a user other than an administrator to switch to the Configuration window. Do you want to save the change in this layout? An attempt was made to close a layout that has been changed. The image could not be saved. A still image was captured using snapshot but it could not be saved. Nothing could be saved because no video was recorded at the specified time.
List of Messages 254 メッセージ Messages 原因 Cause Extracting Video Nothing could be saved because no video was recorded at the specified time. There are no recorded videos for the selected segment thus they could not be saved. Adding/Editing a Camera Server The recording settings of this camera server are not configured but the server has already been registered. Check the settings and try again.
List of Messages Cause Are you sure you want to delete the Storage Server ‘Storage Server name’? An attempt was made to delete a Storage Server other than the Master Storage Server. Are you sure you want to delete the location ‘location name’? An attempt was made to delete the location. Are you sure you want to delete the zone ‘zone name’? An attempt was made to delete the zone. Are you sure you want to delete this camera server ‘camera server name’? An attempt was made to delete the camera server.
List of Messages 256 メッセージ Messages 原因 Cause Layout Sequence dialog A user layout cannot be specified in shared layout sequences. Delete the following layout before saving the shared layout sequence. An attempt was made to change the layout sequence that contains a personal layout sequence to a shared layout sequence. Motion Detection Settings dialog Specify the frame rate for the motion detection settings between ‘fps’ and ‘fps’. An invalid value was selected for the motion detection frame rate.
List of Messages Cause It cannot be overwritten because it is used in the layout sequence. An attempt was made to change or overwrite the layout that is being used in the currently active layout sequence. The folder cannot be created. ‘Folder name’ already exists. An attempt was made to create a new folder with a name that is already being used. The layout name cannot be changed. ‘Layout name’ already exists.
List of Messages VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file “nvr_re_log_.txt” ( is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server. Messages 258 Cause Action Camera : / frames discarded due to busy drive thread in last 1 minutes.
List of Messages Messages Cause Action When sending E-mail, the password entered for the POP server could not be verified. Check the Storage Server configuration to see if the entered password is correct. Error resolving name for SMTP server host: port Error: : When sending E-mail, the recording engine could not resolve the host name of the SMTP server. Refer to the corresponding Winsock error code in “A List of Error Codes in Log File” (➝ P. 263).
List of Messages Messages 260 Cause Action Error deleting old file . A system error occurred when deleting the file. This file is probably being used by the access engine or other application. When this file is being used for playing a recorded video, this error is normal. There is no necessary action. Error writing frame for camera : Cannot write data in the hard disk. Check to ensure that the specified drive is not configured as read-only.
List of Messages Cause Action ERROR(http): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(:< port>) http_status=() An HTTP error occurred when connecting to the camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process Refer to the corresponding HTTP error code in “A List of Error Codes in Log File” (➝ P. 263).
List of Messages Access Engine Log A list of messages shown in the Storage Server log file “nvr_ae_log_.txt” ( is either 0 or 1) is shown below. These messages are generated by the access engine (Win32 service) that runs as part of a Storage Server. Messages Cause Action NVR Access Engine startup complete. Log level = It indicates that startup of the access engine has been completed. There is no necessary action. NVR Access Engine has finished shutting down.
List of Messages Log Storage Destination The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed. :\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\ 9 Troubleshooting The Apache logs used by the Storage Server are stored in the following Storage Server installed folder. : \websrvr\logs\ The Viewer logs are stored in the following folder in the PC where the Viewer is installed.
List of Messages Codes 264 Error Messages Description 10054 An existing connection was forcibly closed by the remote host. The connection is disconnected by the camera server due to camera server restart or other cause. This may occur when the camera server is restarted using the restart button on the configuration page on the software-side. However, this rarely occurs.
List of Messages ● A List of SMTP Error Codes Codes Error Messages Description Service not available, closing transmission channel The communication is terminated because the mail server stopped. 450 Requested mail action not taken: mailbox unavailable The requested mail process was not executed because the mailbox is not available. 451 Requested action aborted: local error in processing The requested execution was canceled because an error occurred in the mail server.
List of Messages ● A List of HTTP Error Codes Codes 266 Error Messages Description 400 Bad Request When more than 4 Storage Servers are connected when a Sony camera is used. This is recorded when the operation mode of the camera server is mpeg4. 401 Unauthorized The user authentication or password for connecting to the camera server is incorrect.
List of Messages ● A List of wininet Error Codes Codes Error Messages Description The request has timed out. A request timeout occurred. It indicates that connection or request transmission failed. 12005 The URL is invalid. The URL is incorrect (Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera server). 12007 The server name could not be resolved.
List of Messages VK Event Information 268 Event type Displayed Messages Starting or stopping the recording engine Start (on)/Stop (off) Recording engine {status} User logon on User {user name} logon Sensor on/off The sensor {sensor name} is {status}. Motion detection on/off The motion detection is {status}. Starting or stopping recording Start (on)/Stop (off) Stop recording or Start recording. Pre-event Recording (configured duration) (sec.
List of Messages Event type Displayed Messages Changing the recording frame rate Valid recording rate ({recording rate before change} ➝ {recording rate after change} %) “Recording rate” is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded. If 50%, 1 frame per 2 frames is recorded. Cause 10048: The socket cannot be used.
List of Messages 270 Error Number: Error Description Cause HT401: Account restriction The user authentication or password for connecting to the camera server is incorrect. Check to ensure that it is not an on/off event. HT403: IP address restriction Cannot connect due to the IP address restriction on the camera server side. HT502: Bad Gateway 502 The proxy server returns an HTTP 502 error (which occurs when the proxy server receives an error from the upper proxy).
Appendix
Control of the Camera Server The following figure shows the order of priority for Camera Server control.
About Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years. However, this lifetime is considered to be true for standard file servers or business servers. The disk failure rate of VK-64/VK-16 systems is higher than that of general file servers.
About Hard Disk ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.
Backup of VB Settings Overview To backup or restore the setting values of the network camera, use “VB-C50i Series Setting Values Backup/Restore Tool” (hereafter referred to as “Tool”). Specify one network camera, and backup or restore the setting values through interactive operations.
Backup of VB Settings ● Notes Before using the Tool, close any other applications. Use the Tool in a secure network environment such as an intranet. Transmit or receive files via FTP (HTTP proxy is not supported). You can restore backup files only when their model, the video signal (NTSC/PAL), and whether they have audio input or not, correspond to the network camera to which you want to restore the files.
Index A Add Camera Server...............................87 Add Camera Server dialog ........................87 Add Camera Server dialog ....................87 Add Schedule Item dialog ...................105 Audio Panel .........................................191 B Camera Thumbnails ................................176 Locations, Zone drop-down.....................177 Selecting Locations and their Zones .......177 Communication Mechanism ..................20 Configuration and Preferences screen..
Index I Installation .............................................37 Installation Procedures..............................39 Preparation and Precaution.......................41 Reinstalling..............................................232 Restoring Previous Version.....................233 Starting up the Installer .............................39 Upgrade.....................................................41 Introduction..............................................2 L Launching the VK Viewer ............
Index Viewing Found Events.............................203 Selecting a Preset Camera Angle .......187 Sensor Event Recording .....................125 Setting the Viewer ...............................156 Viewer Settings window ..........................156 Shade Correction ................................191 Snapshot .............................................196 Special Day Recording........................136 Storage and Camera Server Summary windows...........................................
Index Viewing and Searching Events............199 Live Events Log list .................................199 Searching Events ....................................201 VK Event Information ..........................268 VK Events............................................
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan U.S.A. CANON U.S.A.,INC. NEW JERSEY OFFICE One Canon Plaza Lake Success, NY 11042-1198 USA If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040(U.S.A.only) CANADA CANON CANADA INC.NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga, Ontario L5T 1P7 CANON CANADA INC. CALGARY 2828, 16th Street, N.E, Calgary, Alberta T2E 7K7 CANON CANADA INC. MONTRÉAL 8801 Trans Canada Hwy, St.