Copyright ©2003 Canon Inc. all rights reserved. • Unauthorized transfer or duplication of all or any part of this document is prohibited. • The content of this document is subject to change without notice. • Every effort has been made to ensure that the information contained in this guide is correct. If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer.
About These Manuals These manuals are provided for your reference to ensure safe, reliable operation of the W8200 printers. The W8200 employs two systems, one for dye ink and one for pigment ink. Both systems are described in this Guide. Read them as required to achieve maximum performance with the W8200 printer. Mount the User Manuals CD-ROM in your computer’s CDROM drive, then open the CD-ROM window in “My Computer”. Open the [English] folder, then double-click the PDF file to open.
Notations About Text Conventions To ensure the safe and most efficient use of this printer, important information is provided under the headings listed below. Before you use this guide, make sure that you understand what these headings mean and remember the important information described under these headings. Warning Caution z Failure to follow these instructions could result in fatal or serious injury.
Abbreviations Throughout this document the following abbreviations are used in text.
Regulations for this product FCC Regulations Canon Large Format Printer, Model K90029 IEEE1394 Expansion Board EB-01, Model K90023 Hi-Speed USB Board EB-02, Model K90035 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Safety Warnings and Precautions Read and follow all the warnings and guidelines described below to prevent the hazards of fire or electrical shock and ensure safe use of this printer. Warning TLocation z The electrical contacts inside the printer become extremely hot during normal operation. To avoid causing a fire, never store flammable substances like alcohol, thinner, etc. near the printer.
TIn an Emergency ... z To avoid a fire or serious electrical shock, if the printer emits smoke or a strange odor, immediately press the Power button to switch the printer off and unplug the power cord from the power supply. Discontinue using the printer and call for service. TCleaning the Printer z Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer become hot during normal operation.
TMoving the Printer z The W8200 alone weighs 85 kg (187 lb.). To prevent painful back or other injury, at least two people (three recommended with the third person supporting the middle from behind), one on each the left and right side, are required to move the printer. When you move the printer, avoid tangling your feet with the box and other packing material which could cause you to tip over.
TGeneral Caution z There are high voltage points inside the printer. To avoid a fire or electrical shock, never attempt to disassemble the printer or attempt repairs. z To avoid a fire or electrical shock, never use flammable sprays around the printer. z To avoid minor injury from moving parts inside the printer, never open a cover or insert your hand into the printer while the printer is operating.
Contents About These Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Notations About Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings for Using the Media Take-up Unit . . . . . . . . . . . . . . . . . . . . . . . 2-32 Loading Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33 Removing Printed Media from the Media Take-up Unit . . . . . . . . . . . . . 2-39 Disabling the Media Take-up Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43 Chapter 3 Printing from Windows Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Cleaning the Printer Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Cleaning Inside the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 Cleaning the Paper Restraint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 Cleaning the Carriage Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining the Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Confirming the Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 Deleting Old USB/IEEE1394 Printer Drivers . . . . . . . . . . . . . . . . . . . . . . 8-8 Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Before Using the Printer This section describes printer parts and procedures you should know before you use the printer.
Printer Part Names Printer Main Unit TFront View a b c d g e i f j h a Upper cover Open to install the printhead or to remove paper jams inside the printer. (Æ P.6-21, P.7-22) b Left cover Open to replace the mist filter. (Æ Filter Instructions provided with filter) c Tray Used to feed cut sheets and to receive printed output from the printer. Open to load roll media. (Æ P.2-9) d Roll media tray Holds the roll holder and roll media. Pull out to load roll media. (Æ P.
g Operation panel Provides the Power button, Online button, LCD display, and other important buttons used to operate the printer. For details, see Chapter 5, “Using the Operation Panel Buttons” (Æ P.5-4). h Right cover Open to replace ink tanks. This cover is normally locked. In order to replace ink tanks, this cover may be unlocked automatically by selecting “Rep. Ink Tank” from the MAIN MENU on the printer operation panel.
d Slot Provided for installation of either the USB 2.0 or IEEE1394 expansion board. To install, remove the two screws. (Æ Setup Guide) e Power connector Provides a connection point for the printer power cord. f Media Take-up Unit connector Provides a connection point for the power cord of the Media Take-up Unit. TTop View (Inside) a e b c d a Guide rail An important part for the movement of the carriage. b Carriage rail Provides the path for the carriage as it moves from side to side.
TCarriage (Inside Upper Cover) a e b f c d a Carriage cover Protects the carriage. Open the carriage cover to install the printhead. (Æ Setup Guide) b Printhead lock cover Holds the printhead in place. Open to install the printhead. (Æ Setup Guide) c Printhead Equipped with the nozzles that supply the inks for printing. This important part is not installed before shipping, so you must install it before you can use the printer.
TInside the Tray a b c d e f a Belt stopper holder Provides a hole for the belt stopper screw to fasten the belt stopper for storage. (Æ Setup Guide) b Roll stopper Holds the roll media on the roll holder. c Tray open lever Pull on this lever to unlock the roll media tray so you can draw it out of the printer. d Roll holder Used when loading roll media in the printer. e Paper guide An important part in the media feed path. When loading roll media, pass the sheet between the paper guide.
TInside the Right Cover a b c d e f g h i j k l a Bk Ink Tank b PC Ink Tank c C Ink Tank d PM Ink Tank e M Ink Tank f Y Ink Tank These tanks hold the ink. The ink tanks are not installed before shipping, so you must install all the ink tanks before you can use the printer. g Bk Ink Tank Cover h PC Ink Tank Cover i C Ink Tank Cover j PM Ink Tank Cover k M Ink Tank Cover l Y Ink Tank Cover The ink tank covers protect the tanks and lock them in place.
Media Take-up Unit (option) a b d e f c a Take-up holder Holds the take-up media core. b Slider holder Locks and holds the take-up media core in place. c Slide holder release lever While pressing on this lever, move the slide holder to the left. d Take-up mode switch Switches the take-mode between automatic and manual. e Take-up switch Switches media take-up on and off when the take-up mode switch is set for manual. f Sensor unit Senses the presence of the print media.
Switching the Printer On and Off Follow the procedure below to switch the printer on and off. The examples below demonstrate normal operation of the printer after it is set up and ready for normal operation. If the printer has not been set up completely, follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below. Switching the Printer On Switch on the printer before you execute a print job from the computer. 1 Press the Power button.
Switching the Printer Off When you are finished using the printer, follow this procedure to switch the printer off. Important z To prevent damaging the printer or losing valuable data, never switch it off or disconnect the power cord while the printer is operating. z If the roll media is not to be used for a week or so, open the roll media tray and take up the roll media. Leaving the roll media at the standby position for a week or longer could cause the media to deteriorate.
Setting the Printer Online and Offline While the printer is on, it can be set online or offline. When the printer is online, the printer can accept data from the computer to execute a print job. The printer enters the online mode automatically every time the printer is switched on. When the printer is offline, the printer cannot receive data to execute a print job.
Setting the Printer Offline Follow the procedure below to set the printer offline. 1 Press the Online button. The Online lamp goes off. Paper Source Data Message Power Roll Media Cut Sheet Cancel Enter Online When the Online lamp goes off, the printer is offline. Note 1-12 Before Using the Printer 12 z Pressing the Online button repeatedly cycles the printer through three modes in this order: Online→ Offline→ MAIN MENU.
2 Print Media You Can Use This chapter describes the types of print media that can be used and how to load each type.
Print Media That Can Be Used A variety of print media can be used with this printer. The size and types of paper or special media, the print area for each type, and other details are described below. Important z With some print media, the hue of some colors may change slightly when the ink on the surface of the media has dried completely. In such a case, wait for the ink to dry completely before handling the media.
TCoated Paper Specially coated for use, coated paper reproduces brilliant colors without blurring. THeavy Coated Paper Specially coated for use, heavy coated paper is thicker than coated paper, making it suitable for printing POP artwork and other graphic designs. TGlossy Paper Paper with a glossy finish and high degree of white color. This media is suitable for printing high density graphic images like photographs and other images that require extremely high quality finishing.
TSynthetic Paper (Non-Adhesive) Matte finish with a polypropylene base, making it extremely resistant to water and light, yet very economical. Due to its laminated processing, you can use this paper for signs, posters, etc. for display outdoors for short periods. Extremely flexible yet difficult to crease, this paper is idea for portable maps and diagrams for practical use.
Paper Sizes The below table lists the paper sizes and feed methods that can be used with this printer. TRoll Media This table lists roll media with maximum diameters of 130 mm (5.1 in.), media core inside diameter of 2 inches, and 3 inches that can be used in this printer. Name ISO A0 ISO A1 ISO A3 ARCH 36” ARCH 30” ARCH 24” Non-Category 42” Non-Category 44” Size (Width) 841.0 mm (33.11 in.) 594.0 mm (23.39 in.) 297.0 mm (11.69 in.) 914.4 mm (36 in.) 762.0 mm (30 in.) 609.6 mm (24 in.) 1067 mm (42 in.
Name ANSI C ANSI B ANSI B Super ANSI Letter ANSI Legal ARCH E ARCH E1 ARCH E2 ARCH E3 ARCH D ARCH C ARCH B ARCH A DIN C0 DIN C1 DIN C2 DIN C3 DIN C4 Poster 20” x 30” Poster 30” x 40” Poster 42” x 60” Poster 44” x 62” 2-6 Print Media You Can Use 6 Size (Width) 431.8 x 558.8 mm (17 x 22 in.) 279.4 x 431.8 mm (11 x 17 in.) 330.2 x 482.6 mm (13 x 19 in.) 215.9 x 279.4 mm (8.5 x 11 in.) 215.9 x 355.6 mm (8.5 x 14 in.) 914.4 x 1219.2 mm (36 x 48 in.) 762.0 x 1066.8 mm (30 x 42 in.) 660.4 x 965.
Printing Area This printer prints on roll media and cut sheets in the area defined in the illustration below. 5mm (0.2 in.) 5mm (0.2 in.) 20mm (0.8 in.) 23mm (0.9 in.) Note z If you intend to use the Expand Print Area feature in the printer driver, the top and bottom margins should be set for the minimum settings in order to maximize the print area. For more details, refer to the printer driver Help.
Loading Roll Media This is the general procedure for loading a paper cassette. • Remove all printed roll media or cut sheets from the tray. • On the operation panel, select the roll media source. (Æ P.2-8) • Load the roll media in the roll media tray. (Æ P.2-9) • On the operation panel, select the Roll Media Type. (Æ P.2-16) • Adjust the amount of media feed. (Æ P.7-38) • Start the print job on the computer. (Æ P.3-2, P.
2 Press Paper Source to light the Roll Media lamp. Pressing Paper Source alternates the selection between Roll Media and Cut Sheet. Loading the Roll Media Follow the procedure below to set the roll media in the roll media tray. If there are any cut sheets or other paper output in the tray, remove them first.
2 Pull the tray open lever then pull out the roll media tray. “Load Roll Media” is displayed. 3 4 If there is media remaining on the roll, rotate the roll holder in the direction of the arrow in the illustration to take up the media. Remove the roll holder, remove the holder stopper, then remove the media. To remove the holder stopper, pinch in the lever at the center then pull the holder stopper off. Remove any remaining paper from the roll.
Important z Store unused roll media in its original package. Store the package in a cool, dry location that is not exposed to direct sunlight. 5 Caution Position the roll media to load as shown in the illustration, then insert the roll holder. z Before setting the roll media, place it horizontally on a flat surface. Roll media is heavy so to avoid personal injury or damage to the roll, always carefully lay a roll flat on a table or other stable flat surface.
7 Position the roll media as shown in the illustration, align the left and right ends of the roll holder with the grooves at either end of the roll media tray, then set the roll media in the tray. If the roll media has unrolled, turn the roll as you set it. Important z When holding the roll holder, grip it by the ring. To avoid personal injury, do not hold it by the shaft. z While holding the roll holder, avoid touching the media anywhere other than the leading edge of the media.
9 Pull up the leading edge of the roll media, and then from above pass the sheet past the paper guide as shown in the illustration. Hold the roll media near the left and right side of the leading edge, then insert it. Important z The bottom surface of the paper guide has a finish to prevent slipping. The roll media must pass over the top of the paper guide before it is inserted.
11 12 2-14 Print Media You Can Use 14 While pressing down on the center of the roll media, turn the roll holder in the direction shown in the illustration below to remove all slack from the media. While pressing down on the roll holder, pull the roll release lever forward to lock the paper guide.
13 Turn the left and right ends of the roll holder in the direction indicated by the arrows to roll the leading edge of the media as far as the paper guide. Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 14 Close the roll media tray. Push in the roll media tray completely. “Close Tray” is displayed. 15 Close the tray. “Roll Media Type” is displayed.
16 Press or to select the setting for the type of roll media then press Enter. If the same type of roll media named in the message is already loaded, then just press the Enter button. Roll Media Type Heavy Coated The selection is prefixed with an equals sign (=) to indicate the roll media type that is currently selected. The table below lists the available settings for the Roll Media Type.
z While roll media is loaded in the printer, avoid opening and closing the roll media tray. Opening and closing the tray causes the printer to cut the leading edge of the roll media and consume paper. z You should remove each sheet output to the output stacker, one at a time. Note z Before shipping a dye ink printer, the Media Type is set for “Plain Paper”. z Before shipping a pigment ink printer, the Media Type is set for “Heavy Coated”.
Selecting the Roll Media Type After loading roll media in the printer, you must select the correct Roll Media Type setting on the operation panel. If the Roll Media Type setting does not match the roll media loaded in the printer, the print job cannot execute correctly from the computer. As soon as the roll media is set in the roll media tray, “Roll Media Type” is displayed on the operation panel.
Loading Cut Sheets This is the general procedure for loading cut sheets. • Remove all printed roll media or cut sheets from the tray. • On the operation panel, select the cut sheet source. (Æ P.2-19) • Load the cut sheet on the tray. (Æ P.2-21) • On the operation panel, select the Cut Sheet Type. (Æ P.2-24) • Adjust the amount of media feed. (Æ P.7-38) • Start the print job on the computer. (Æ P.3-2, P.4-2) Important z Store unused cut sheets in the original package.
2 Press Paper Source. The Cut Sheet lamp lights. Pressing Paper Source alternates the selection between Roll Media and Cut Sheet. When the roll media is loaded in the printer, the roll media automatically retracts to the standby position and the printer enters the cut sheet mode.
Loading Cut Sheets Follow the procedure below to load a cut sheet in the tray. First, remove any paper or other output in the tray. Note z Before changing to a larger media size, open the upper cover and clean the interior of the printer to ensure that the entire platen is clean. (Æ P.6-11) z For more details about the type of cut sheets that can be loaded in the printer, refer to “Print Media That Can Be Used”. (Æ P.2-2) 1 Open the upper cover.
3 With the front side of the cut sheet facing up, insert it parallel into the paper restraint, so the cut sheet is aligned with the right guide (a) and the inner guide (b). b a When the cut sheet is inserted, the printer grabs it and holds it on the platen. Important z Set the cut sheet so it is straight and aligned with the right side of the platen. If the cut sheet is skewed, this will cause an error. If an error occurs, remove the cut sheet and set it straight again.
4 Lower the paper release lever. 5 Close the upper cover. “Cut Sheet Type” is displayed.
6 Press or to select the type of cut sheet, then press Enter. If the same type of cut sheet named in the message is already loaded, then just press the Enter button. Cut Sheet Type Heavy Coated The cut sheet starts to feed. If the printer detects no skew and there is no problem, then the printer enters the print standby mode. The table below lists the possible settings for the cut sheet type.
Note z Before shipping a dye ink printer, the Media Type is set for “Plain Paper”. z Before shipping a pigment ink printer, the Media Type is set for “Heavy Coated”. z It is recommended that the special settings (1 to 5) be used when smudges and blots appear on the print density is too light while printing on one of the media types listed above. The Special settings determine in 5 steps the amount of ink used on the surface of the media.
Select the Cut Sheet Type Whenever a cut sheet is set, the Cut Sheet Type setting must be set. This setting must be done correctly in order to execute the print job. 1 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 2 Enter Online Press or to select “Cut Sheet Type” then press . MAIN MENU Cut Sheet Type 3 Press or to select the type of cut sheet then press Enter.
High Quality Printing on Film By adjusting the height of the printhead before printing on glossy film or other film base media, you can achieve superior quality image printing. When you want to increase the precision of printing, or if you need eliminate coarse texture in the print, follow the procedure below. • Adjust the height of the printhead. (Æ P.2-27) • Select the correct setting for the media type. (Æ P.2-8, P.2-19) • Align the printhead. (Æ P.2-30) • Execute the print job.
2 Press and hold for more than 1 second. The carriage moves to the center. 3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the printhead height adjustment lever is dirty, before continuing with this procedure, wring out a damp cloth and use it to clean the printhead height adjustment lever.
4 Adjust the height of the printhead with the printhead height adjustment lever. For printing on film-base media, set the lever to the down position (a). For printing on paper, set the lever to the center(standard) position (b). For printing on thick paper, or on paper that wrinkles easily, set the lever to the up position (c). c b a 5 Close the upper cover. The carriage returns to the home position, the Online lamp lights, and the printer is ready to print.
Aligning the Printhead After adjusting the height of the printhead, use the operation panel to execute “Print Pattern A”, then adjust the printhead alignment. (Æ “Aligning the Printhead” P.7-35) Re-adjusting Printhead Height After the print job is finished, especially before starting the next print with another type of media, you must do the procedure to reset the printhead height adjustment lever to the center(standard) position. (Æ “Adjusting Printhead Height” P.
Using the Media Take-up Unit When the optional Media Take-up Unit is installed, the media take-up unit can be used to take up printed roll media as it is output from the printer. This is convenient for very long, continuous print jobs on roll media. Here is a summary of the general procedure for using the Media Take-up Unit. • Load the roll media in the printer. (Æ P.2-9) • Use the operation panel to select “Enable” for the “Take-up Reel” item in the MAIN MENU. (Æ P.
Settings for Using the Media Take-up Unit 1 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 2 Online Press or to display “Take-up Reel” then press . MAIN MENU Take-up Reel 3 Enter Press or to display “Enable” then press Enter. Take-up Enable Reel The selection is prefixed with an equals sign (=), and the Media Take-up Unit is ready to use.
Loading Roll Media 1 On the Media Take-up Unit, set the take-up mode switch to “Manual”. Ma nua l Au t 2 o Fee d /F or w a rd If the output stacker is installed, remove it from the stand. Store the output stacker where it will not interfere with the sensors. 3 While pressing down on the slide holder release lever (a), move the slide holder to the left.
4 5 Insert the media core onto the center hubs of the take-up holders. With your left hand, push the slide holder toward the left end of the media core, and continue to push firmly until you hear the hub of the slide holder catch and lock into the core media. Push until the hubs of the left and right ends of the holder (a) are inserted completely into the media core.
6 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 7 Online Press or to select “Auto Feed” then press . MAIN Auto 8 Enter MENU Feed Press or to select “Yes” then press Enter. Auto Yes Feed The selection is prefixed with an equals sign (=) to indicate the amount selected for feed to the Media Take-up Unit.
10 11 2-36 Print Media You Can Use 36 Taking care not to loosen the roll media, tape the left and right edges of the sheet to the media core. Press to feed some slack into the roll media.
12 On the Media Take-up Unit, press and hold down the take-up switch until the slack disappears. Ma nua l Au t o Fee d /F or w a rd Important z Allow the media core to turn for more than two rotations. If the media is not taken up by at least two rotations, repeat Steps 11 and 12. 13 Press to feed some slack into the roll media.
14 Install the correct weight roll (a, b, c, d) and weight joint (e) for the width of the roll media. The combination of the weight rolls is as follows. A color label is attached to each weight roll. a Corresponding Roll Media Size (24”/610 mm) (36”/914 mm) (42”/1067 mm) (44”/1118 mm) Note 15 a e b,c,d Weight Roll to Use Black (a) Black (a) + Blue (b) Black (a) + Red (c) Black (a) + Yellow (d) z The weight roll (b, c, d) cannot be used other than the combinations above.
16 Press the Online button to display “Online”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 17 Enter Online On the Media Take-up Unit, set the take-up mode switch to Auto. Ma nua l Au t o Fee d /F or w a rd The completes the installation of the Media Take-up Unit. You can now execute print jobs from the computer.
2 Press to feed the roll media by a small amount. If you want to save the roll media that you are about to remove, feed the roll media about one full turn of the roll. 3 nua l Au t 2-40 Print Media You Can Use 40 On the Media Take-up Unit, set the take-up mode switch to “Manual”. Ma 4 o Fee d /F or w a rd Remove the weight roll from inside the roll media.
5 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 6 Online Press or to display “Force Cutting” then press . MAIN MENU Force Cutting 7 Enter While holding the trailing edge of the printed media, press or to display “Yes”, then press Enter. Force Yes Cutting The roll media is cut. Important z You must hold the trailing edge of the printed sheet while it is being cut.
8 While holding the trailing edge of the printed sheet, on the Media Take-up Unit press down the take-up switch to take up the media onto the roll. Ma nua l Au to Fee d /F orw a rd Tape the edge of the roll if required. Important z Be careful not to damage the print surface of the media. 9 While supporting the printed media with your hand, press the slide holder release lever to the left, then remove the printed roll media.
10 If the output stacker was in use, re-attach it to the stand. Disabling the Media Take-up Unit 1 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 2 Online Press or to display “Take-up Reel” then press . MAIN MENU Take-up Reel 3 Enter Press or to display “Disable” then press Enter. Take-up Disable Reel The selection is prefixed with an equals sign (=) to indicate that the Media Take-up Unit can no longer be used.
2-44 Print Media You Can Use 44
3 Printing from Windows This chapter describes the basic procedures for printing from Windows.
Printing To print a job from a Windows software application, use the Print command in the File menu. Important z Before executing a print job with this printer, close all other software applications. If another application is processing data during printing, this could cause loss of data during data transfer, or cause the printer to temporarily pause during printing, resulting in poor print quality. Note z For more details about the printer driver, refer to the printer driver online Help. (ÆP.
2 Make sure the name of the printer is displayed in the Name box, perform the settings for the “Page range” and “Copies” group, then click the OK button. The print job starts. Important z You should remove each sheet output to the output stacker, one at a time. Note z Click the Properties button if you want to select the Media Type, paper feed method, or adjust quality and Color Settings, or perform other settings.
Canceling a Print Job Follow this procedure to cancel a print job. 1 2 In the Printers folder, double-click the icon for the printer. Click the name of the job that you want to cancel, click Printer in the menu bar and select Cancel All Documents. The print job is deleted. 3 If the Online lamp on the printer operation panel is flashing, indicating that the print job is still processing, press Online. When “Pause” is displayed, press Cancel for over 0.5 seconds.
Viewing Online Help Online Help is available to explain the functions and items of the printer driver. Opening Online Help 1 In the Printer Properties window, click the Help button. The Help window opens. Note z For more details about how to use the Help window, please refer to your operating system manual.
3-6 Printing from Windows 6
4 Printing from a Macintosh This chapter describes the basic procedures for printing from a Macintosh.
Printing To print a job from a Macintosh software application, first select the printer then use the Print command in the File menu. Important z Before executing a print job with this printer, close all other software applications. If another application is processing data during printing, this could cause loss of data during data transfer, or cause the printer to temporarily pause during printing, resulting in poor print quality.
2 Click the GARO Printer Driver icon in the list on the left, then in the right list under Destination select the name of the selected printer. If the printer is connected to a network, make sure that the Active button for AppleTalk is clicked on. 3 Close the Chooser window and click the OK button in the message window. This completes the selection of the printer.
TMac OS X With Mac OS X use Print Center to select the printer. However, if the printer is switched off, or if the cable is disconnected, the name of the printer will not appear in the list. Be sure to check the status of the printer before starting a print job. An example using Mac OS X Ver. 10.2 is described here. The appearance and name of the icon is slightly different using Ver. 10.1. 4-4 1 Select the Finder then select Applications from the Go menu.
3 If the name of the printer is not in the Printer List, click the Add Printer icon. If the name of the printer is in the list, go to Step 5. 4 Note z If the name of the printer is not displayed, check the printer connection cable, and make sure that the printer and network device are both switched on. 5 Note In the new connection menu connect the connection destination for the printer, select the name of the printer from the list, then click the Add button.
Print Procedure 1 In the software application, select Print from the File menu. The Print window opens. 2 Check the Printer box and make sure that the name of the printer is displayed. On the Main panel select the settings for the Page, number of Copies, Media Type, Media Source, Print Quality, and other settings. If you are using Mac OS X, set the Copies&Pages panel and the Main panel. 3 Click the Print button. The print job starts.
Canceling a Print Job The procedure to cancel a print job is different, depending on whether the job is printing in the background or the foreground. Note z With Mac OS X all print jobs execute in the background; print jobs do not execute in the foreground. Canceling a Background Print Job With print jobs are printing in the background, you can check their status or cancel them at any time. Follow the procedures below to cancel a print job. TMac OS 8.6/9.
3 With the Job selected for deletion, click the Printing Paused button again. The print job is deleted. 4 Select Resume Printing from the File menu. The printer re-enters print mode and is ready for operation. Important z If the print job data has already been sent to the printer, the print job cannot be canceled. After canceling a print job, you should always select Resume Printing. With the print queue halted (the red mark will be displayed), you cannot print.
5 If the Online lamp on the printer operation panel is flashing, indicating that the job is still in progress, press and hold down the Online button to display “Pause” on the operation panel, then press Cancel for over 0.5 seconds. The print job in progress is canceled.
2 3 Open the Utilities folder and open Print Center. Select the name of the printer from the Printer List, then select Show Jobs from the Printers menu. The queue list for the printer is displayed. 4 Select the print job to cancel, then select Delete Job from the Jobs menu. The print job in progress is canceled.
Important z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print job.
Canceling a Foreground Print Job Follow the procedure below to cancel a print job in the foreground. When you cancel a print job in the foreground, the print-in-progress dialog box opens. 1 When the print-in-progress dialog box opens, press and hold down the Command key and press the period (.) key. The print job is canceled.
Viewing Help The Help file is available on the User software CD-ROM in a PDF file to describe the functions and items of the printer driver. Opening Help 1 Mount the User Software CD-ROM into the CD-ROM drive, then open the PDF icon. For Mac OS 8.x/9.x open the W8200DRV89_Us file in the OS89 folder. For Mac OS X open the W8200DRVx_Us file in the OSX folder. Note z Adobe Acrobat Reader is required to view the Help.
4-14 Printing from a Macintosh 14
5 Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions.
What’s On the Operation Panel? On the printer operation panel there is a display (a), nine buttons (b), and five lamps (c). The operation panel is used to indicate the current status of the printer, display messages and settings, and perform menu settings. = > ? Reading the Display The display indicates the current status of the printer.
TMenu Display MAIN MENU Roll Media Type Line 1: Displays the name of the menu or submenu. Line 2: Displays an item for selection. A down arrow ( ) on the right indicates that items are available for selection at the next level below. TCurrent Selection Roll Media Type =Plain Paper Line 1: Displays the name of the submenu. Line 2: Displays the item or value of the setting. A setting prefixed with an equals sign (=) indicates the current selection.
Using the Operation Panel Buttons The buttons on the operation panel are used for the functions described below. B C D = > E ? @ A a Paper Source button Offline: Press to select Roll Media or Cut Sheet. However, with the Media Take-up Unit installed, this setting is fixed at Roll Media. b Cancel button Offline: Press and hold for over 0.5 seconds to cancel printing, ink drying, or head cleaning and eject the media.
Menu display: Press this button to display the next item for selection at the same level. f Button Offline: When roll media is loaded, operates as the manual feed button and reverse feeds media. When a cut sheet is loaded, press to eject the cut sheet. Menu display: Press this button to return one level up in the menu tree. g Enter button Menu display: Selects the value or setting, or executes the function, currently displayed on the operation panel.
Reading Operation Panel Lamps The lamps on the operation panel indicate the following states. = > ? @ A a Roll Media lamp On: Roll media is selected as the paper source. b Cut Sheet lamp On: Cut sheet is selected as the paper source. c Data lamp On: The printer is receiving or processing a print job. Flashing: A paused job is in the printer, or the printer has received a print job that cannot be processed.
Function Menus This printer is provided with many built-in functions that can be set with the operation panel. The menus allow you to make system and option settings, clean the printhead, print test prints, and display information about the printer settings. Printer Function Priorities If the setting is different for the same item in both the operation panel and the printer driver, the printer driver setting has priority over the operation panel setting.
How to Perform Menu Settings To use the function menus, press the Online button to open the menu display, use the arrow buttons to select settings, then press Enter to save each setting. Making Settings The procedure below shows you how to set the sleep timer as an example of how to make settings on the operation panel. B C D = > E ? @ A 1 Press the Power button (h) to switch the printer on.
5 Press or (c, e) to select the value then press Enter (g). Sleep Timer 10 min. The selected value is prefixed with an equals sign (=). 6 Press the Online button (i) . “Online” is displayed. Paper Source Data Message Power Roll Media Cut Sheet Cancel Enter Online The Online lamp lights and the printer is ready to print.
Menu Settings Summary Tables The menus provide the functions listed and described in the tables below. Settings marked with an asterisk (*) in the tables are the initial or default values. Main Menu Menu Item Cleans the printhead. Head Cleaning B Re-fills the printhead with ink. Force Cutting*1 Yes*, No Cuts the roll media at the current position under the cutter. However, when the media is within 10 cm (4 in.) of the leadig edge, the media is cut after it loads as far as the 10 cm (4 in.) position.
Menu Item Auto Cut*4 Available Settings Yes*, Print Cut Line, No Function Selects automatic cutting when printing with roll media. If you select “Print Cut Line”, a line prints to guide manual cutting. Interface Setup IP Setting Allows you to set the network information for a TCP/IP network interface. After making each TCP/IP settings, be sure to execute “Regis. Settings” to enable the settings. IP Address Subnet Mask Default G/W 10, 30 sec.; 1, 2, 5, 10, 30, 60 min.
Menu Item Print Pattern B Move Printer 5-12 Using the Operation Panel 12 Available Settings Function Adj. Setting L ~U, V~Z Allows you to adjust the amount of feed for the media. After selecting the media type, print the pattern for the adjustment and set the value for each type. (Dye ink printer) L: Plain Paper M: Coated Paper N: Heavy Coated Paper P: Glossy Paper Q: Photo Glossy Paper R: Photo Semi-Glossy Paper S: Glossy Film T: Back Print Film U: Proofing paper V~Z: Special 1 ~5.
Menu Item Available Settings Function Cut Dust Reduct. (Dye ink printer) Plain Paper Coated Paper Heavy Coated Glossy Paper Photo Glossy Photo Semi-Glos Glossy Film Back Print Film Proofing paper Special 1~5 (Pigment ink printer) Heavy Coated Photo Glossy Photo Semi-Glos Syn. Paper Adh. Syn. Paper Back Light Film Flame-Res. Cloth Special 1~5 Off*, On When printing on roll media, prints a line at the cutting position in order to reduce the amount of dust and cut waste.
Menu Item Available Settings Function Test Print Status Print — Prints a complete list of all printer settings. Nozzle Check — Prints the nozzle check pattern. Ink — Displays the amount of ink supply remaining. Version — Displays the version numbers for the printer unit and the firmware. RAM — Displays the memory capacity of the printer. Interface — Displays the names of the interfaces that can be used. Ext.
6 Maintenance This chapter describes how to replace consumables and maintain the printer.
Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you when the ink tank level in a tank so low that it is time to replace the ink tank. Of the six ink tanks, Yellow (Y), Magenta (M), Photo Magenta (PM), Cyan (C), Photo Cyan (PC), and Black (Bk), only the one that runs dry need be replaced.
Note z When the ink level in a tank is very low, you may not be able to perform Head Cleaning B, or other head cleaning tasks that consume ink. In such a case, perform printhead cleaning (“Head Cleaning”) after replacing the ink tank. TWhen the “Replace X Tank” Message Is Displayed When an ink tank runs out of ink, the replace tank message is displayed and printing halts. You must replace the ink tank after this message appears.
z There may be some ink on or around the ink port of an ink removed from the printer, so always handle a removed ink tank carefully to avoid staining your clothing or the work area. z An ink tank should be used up within six months after its seal is broken. Not using the ink tank within this time period could cause poor printing. z Never leave an ink tank removed from the printer for longer than one month. This could lead to ink clogging in the tank and poor printing.
4 5 Press the ink tank lever of the color to replace, then open the ink tank cover. Hold the empty ink tank by the grips on its side, then remove it. Place the removed ink tank in a vinyl or plastic bag and seal it. Important z If there is ink remaining in the removed ink tank, be sure to cover the ink port (a) to prevent the ink from spilling and staining.
Important z Always hold an ink tank by the grips (a) on the left and right side of the ink tank. a z To prevent poor print quality, spilling ink and staining, never touch the ink ports (b) or the terminal (c) of an ink tank. b 7 c With the ink ports pointing down and the label facing in the direction shown in the illustration below, insert the ink tank into the ink tank holder.
8 Close the ink tank cover until you hear it catch. 9 Repeat Step 4 to Step 8 to install all the other color ink tanks. 10 After all the ink tanks have been installed, close the right cover. Press in on the right cover until you hear it click and lock. The Online lamp lights and the printer is ready to print. Note z If any of the ink tanks are not installed, you will see the message “No X Ink Tank” displayed. Repeat the procedure from Step 1 and make sure that all of the ink tanks are installed.
Caution About Using Refilled Ink Tanks for This Printer The ink tanks specified for use with this printer are provided with an ink level detection function to prevent the tanks from running out of ink during printing and to prevent damage to the printhead. When using refilled ink tanks, the printer cannot detect the ink level and stop printing due to ink shortage. If you use such ink tanks, then the ink level detection function must be switched off.
Cleaning the Printer Periodically clean the printer to ensure quality printing and to avoid problems. Always follow the safety guidelines below when cleaning the printer. Caution z To avoid personal injury from high voltage points, hot components, or moving parts inside the printer, always switch the printer off before cleaning it and disconnect its power cord from the power supply. z Never use thinner, alcohol, benzene or any other flammable liquid to clean the printer.
3 Dampen a clean cloth, wring it out completely, then use it to clean the printer exterior surfaces, tray, ventilation vent (a), and power cord plug. After cleaning, make sure that everything is free of dirt and paper dust, then use a clean, dry cloth to wipe dry the cleaned surfaces. a 4 6-10 Maintenance 10 Plug the power cord into the power source.
Cleaning Inside the Upper Cover To achieve the best performance with the printer, clean inside the upper cover if the print surface or reverse side of the media is dirty, or at least once a month. You should check the platen and clean the platen and inside the printer after printing on small size media. 1 Press and hold the Power button for 1 second or more until the Online lamp goes off, release the button, then switch the printer off.
4 Dampen a clean cloth, wring it out completely, then use it to wipe clean upper cover handle (a), entire platen area (b), tray (c), upper cover roller (d), guide rail (e) and paper release lever (f). a d e f b c Important z To avoid creating a static charge that could attract paper dust and dirt that can cause poor printing, never use a dry cloth to wipe inside the upper cover. z When you clean the guide rail (e), wipe clean only the upper part of the front surface and avoid touching the belt below.
6 Plug the power cord into the power source.
Cleaning the Paper Restraint To achieve the best performance with this printer, use plain paper to clean the reverse side of the paper restraint when the print side or reverse side of the media is dirty, or at least once a month. Before starting this procedure, prepare some plain paper (or any media other than film). Important z Use a sheet of plain paper for the cleaning, a cut sheet or a cut from a roll of plain paper that does not shred easily.
3 Fold a sheet of plain paper (a) 2 or 3 times, then insert it from the back of the printer below the lower surface of the paper restraint (b), then use the paper to clean. Be sure to clean the entire surface of the paper restraint. a 4 b Plug the power cord into the power source.
Cleaning the Carriage Rail To achieve the best performance with this printer, clean the carriage rail at least once a year or when the printhead is replaced. Use the rail cleaner provided with the printer to clean the carriage rail. z Rail cleaner Note z The white sponge on the rail cleaner takes up dirt as it cleans. If the rail cleaner fails to clean, or if the cleaner fails to clean smoothly, replace the sponge. z The black sponge of the rail cleaner is used to wipe and dry the rail.
3 4 Note Open the upper cover. Remove the white sponge from the rail cleaner. Dampen the sponge with some water, wring it out, then place it in the rail cleaner. z If the white sponge does not clean, reverse the sponge or replace it. 5 With the white sponge surface on the rail, place the rail cleaner on the right side of the carriage rail, then move the rail cleaner all the way to the left end of the carriage rail.
6 With the black sponge surface on the rail, place the rail cleaner on the right side of the carriage rail, then move the rail cleaner all the way to the left end of the carriage rail. 7 Close the upper cover. 8 Plug the power cord into the power source. Important z When you are finished using the rail cleaner, wash out the white sponge, re-install in the rail cleaner, then store the rail cleaner in its protective case.
Replacing the Printhead Replace the printhead after two unsuccessful Printhead B cleanings do not restore high quality printing, or after calling a Help Desk or service center in response to a printer service call error and the service technician directs you to replace the printhead. Ink may spill onto your hands when you are changing the printhead, so we recommend that you use the gloves provided in the printhead package to handle the printhead during this procedure.
How to Replace the Printhead Before replacing the printhead, you must first replace the two filters provided with the printhead package. To replace the printhead, you must select “Replace P.head” from the “System Setup” menu and then follow the instructions on the printer operation panel. • Remove printed and other media from the tray. • Clean the carriage rail and the paper restraint. (Æ P.6-14, P.6-16) • Replace the filters (Æ Instructions provided with the filters) • Execute “Replace P.
3 Press or to select “System Setup” then press . MAIN MENU System Setup “System Setup” menu opens. 4 Press or to select “Replace P.head” then press . System Setup Replace P.head 5 Press or to select “Yes” then press Enter. Replace P.head Yes “Please Wait” is displayed, and the preparation for printhead replacement begins. Preparation requires about 3 minutes. When preparation is finished, “Open UpperCover” is displayed. 6 Open the upper cover.
6-22 Maintenance 22 7 Raise the carriage cover and open it completely. 8 Pull the printhead lock lever completely forward to open it. 9 Raise the printhead lock cover completely to open it.
10 Caution Remove the old printhead. z If you are removing the printhead immediately after printing, allow the printhead to cool for a new minutes (the metal parts of the printhead become extremely hot during printing). To avoid minor burns, do not touch these metal parts when you remove the printhead. Important z To avoid damaging the printer, never touch the electrical contacts on the carriage. z Discard a used printhead in compliance with local regulations regarding the disposal of such items.
Important z The nozzles under protective cap 2 (c) are covered with ink. Handle the printhead carefully to avoid touching these nozzles or dropping the printhead and causing ink stains. z When handling the printhead, always hold it by the grips (a) on the left and right sides of the printhead. z To prevent damaging the printhead or poor printing results , never touch the exposed nozzles (e) or electrical contacts (f) on the printhead.
13 Lower the printhead lock cover toward you to lock the printhead in place. 14 Raise the printhead lock lever and push it in until you hear it catch. 15 Pull the carriage cover down and forward until you hear it catch.
16 Close the upper cover. After the upper cover is closed, “Please Wait..” is displayed and processing begins. Processing requires about 3.5 minutes for the dye ink printer and about 17 minutes for the pigment ink printer. When the processing is finished, Print Pattern A prints automatically. Now you should adjust the printhead. (Æ Chapter 7, “Aligning the Printhead”, P.7-35) Important z Print Pattern A cannot execute if either “Auto Print” or “Off” is displayed on the operation panel.
7 Troubleshooting This chapter describes how to solve problems with the printer.
Having a Problem? If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page. Cannot print. Æ Printer Not Operating Correctly Æ P.7-3 Æ Message Is Displayed Æ P.7-13 Æ Removing Paper Jams Æ P.7-19 Æ Print Job Results Abnormal Æ P.7-9 Prints but displays error message. Paper jam.
Printer Not Operating Correctly Check the following items when the printer does not operate and will not print. Cannot Print Printer Not Switched On Problem 1: Power button not switched on. Solution: Press the Power button again to confirm that the Online lamp, Message lamp, and operation panel light. (Æ P.1-9) Problem 2: Power cord not supplying power to the printer. Solution: Confirm that the power cord connections at the printer and the power supply are tight.
Problem 5: Printer is still warming up. Solution: Immediately after the printer is switched on, it cannot print because it needs a several seconds to warm up. After switching on the printer, you must wait for the Online lamp to light and remain on. Cannot Install Windows Printer Driver Problem 1: Incorrect CD-ROM mounted. Solution: Mount the User Software CD-ROM provided with the printer. Problem 2: User Software CD-ROM is damaged. Solution: Call for service and request a new installer CD-ROM.
Problem 2: The driver is not installed correctly for the printer connected via a Windows USB port or IEEE1394 port. Solution: Follow the procedure below to install the driver. Right click the My Computer icon then select Properties. On the Hardware sheet, click Device Manager. Next, in the Device Manager window click the Unknown devices icon then click the Properties button. Click the General tab then click the Reinstall Driver button.
Problem 5: The network information for the printer has not been set. Solution: If the printer is connected to a Windows network, use the printer operation panel to make the network settings. (Æ Setup Guide) Solution: If the printer is connected to a Macintosh network, use the Remote UI to select “Phase 2” for the AppleTalk protocol. Printing Does Not Start No error message is displayed. Problem 1: Printer is not selected as the destination for the print job.
Problem 3: Error message appears during print job. Solution: When an error message appears in the printer operation panel or the Windows display, read the message in the GARO Status Monitor, or in the GARO Printermonitor for Macintosh. Then correct the problem. (Æ P.7-13) Problem 4: No print media loaded. Solution: Replenish the print media in the designated feed source. Problem 5: The “Media Size” and “Media Type” selections are not selected.
Problem 3: Roll media ran out during the print job and the tape on the trailing edge of the media sheet is preventing the rest of the sheet from feeding. Solution: Follow the procedure for removing a media jam. Remove the used roll and replace it with a new one. (Æ P.2-8, P.7-19) Send the data again in order to restart the print job. Solution: If you are using the Media Take-up Unit, remove previously printed media from the Media Take-up Unit. (Æ P.2-39) Blank paper is ejected from the printer.
Print Job Results Abnormal If the results you see in the print job are not what you expect, check the items described below. Poor Print Quality Printing is faint. Problem 1: Printing on the wrong side of the sheet. Solution: Determine which side is the correct print side. Some Media will not print correctly if printed on the back. Problem 2: Ink supply in one or more tanks is running low. Solution: Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.
Problem 3: The printhead height adjustment lever is at the down position. Solution: Set the printhead height adjustment lever to the center position for normal printing. (Æ P.2-27) Problem 4: You are printing on thick paper or paper that buckles easily. Solution: Make sure that the print height adjustment lever is set to the up position. (Æ P.2-27) Edges Smeared with Ink Problem 1: The selected Media Type is not correct for the media loaded in the paper supply source.
Print Results Do Not Match Print Job Content Broken lines are visible. Problem 1: Printhead is out of alignment. Solution: Use the printer operation panel to align the printhead. (Æ P.7-35) Random, Bizarre characters are printing. Problem 1: Data from the print job data stream has been lost. Solution: Switch the printer and computer off, then switch them on again and start the print job again. Problem 2: Another printer driver was selected for the print job.
Problem 2: Colors in the printout do not match the colors on the screen. Solution: Perform monitor color correction. (Æ Monitor Instructions) Solution: The color management setting in the software application is not set correctly. For details, see your software application manual. Problem 3: Color ink is running low. Solution: Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.6-2) Problem 4: Not enough ink is being supplied to the printhead.
Message Is Displayed GARO nnnnn ("n" = numbers) Problem 1: Error in the print data. Solution: If the job does not print correctly, check the settings then restart the print job. x Ink Check (“x” = Letter code for the ink tank) Problem 1: Ink in the ink tank of the displayed color is running low. Solution: Read the message to determine the color ink tank then make sure that you have a new ink tank on hand.
Ink level ? Problem 1: The ink level detection function is set to off. Solution: The message is displayed when the print job is executed, and the printer is set to offline. Press the Online button to continue the print job. Solution: To retrieve the ink level display, replace with the ink tanks specified for use with this printer. Cut Failed Problem 1: Leading edge of the roll media not detected after cutting. Solution: The cutter cut off the end of the media. Re-load the roll media. (Æ P.
Feed Limit Problem 1: You pressed on the operation panel to feed more media than allowed. Solution: Open the tray, then turn the roll holder manually to feed the extra media. Size Undetected Problem 1: The media has shifted out of the correct load position, or the media is curled. Solution: Set the media correctly. (Æ P.2-9, P.2-21) Problem 2: The printer interior is dusty or dirty. Solution: Open the upper cover and clean inside the printer. (Æ P.
Check Printouts Problem 1: Cannot adjust nozzle to correct blockage. Solution: Execute “Head Cleaning B”. (Æ P.7-33) Solution: Press the Online button to continue printing. No Printhead Problem 1: The printhead is not installed. Solution: Install the printhead correctly. (Æ P.6-19) Check Printhead Problem 1: The printhead is not installed. Solution: Install the printhead correctly. (Æ P.6-19) Problem 2: The printhead installed cannot be used with this printer.
Media Too Large Problem 1: The loaded media is larger than any media size allowed for loading in the printer. Solution: Set the correct size media then try again. (Æ P.2-8, P.2-19) Media Skewed Problem 1: The loaded media is skewed. Solution: If roll media is in use, open the upper cover, raise the paper release lever, open the roll media tray, take-up some of the media manually to correct the skew then try again. (Æ P.
End of Roll Problem 1: The roll media has run out. Solution: Load another roll in the roll media tray, then press the Online button. (Æ P.2-8) Load Roll Media Problem 1: The printer is waiting for roll media be loaded in the roll media tray. Solution: Load the specified print media in the roll media tray and press the Online button. (Æ P.2-8) Remove Roll Media Problem 1: The printer is waiting for removal of the roll media from the tray.
Removing Paper Jams When a paper jam occurs, the “Media Jam” or “Turn Power Off !!” message is displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets. Removing a Roll Media Jam Follow the procedure below to remove a roll media jam. TJam During Roll Media Preparation 1 2 Caution Open the tray, pull the tray open lever, then pull out the roll media tray.
3 Note z Check inside the roll media guide for any paper scraps or media tape and remove it. 4 7-20 Troubleshooting 20 If you cannot take up the roll media, open the roll media guide on the back of the printer, then pull out the roll media and cut the buckled portion.
5 6 While restraining the center of the roll media, turn the roll holder to take up any buckle in the media, pull the roll release lever toward you, then lock the paper guide. Rotate the roll holder in the direction of the arrow until the edge of the roll media reaches the edge of the paper guide. Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 7 After closing the roll media tray, close the tray.
8 Press or to select the setting for the type of media loaded in the printer then press Enter. Roll Media Type Heavy Coated After selecting the Roll Media Type setting, the print starts preparation for the selected media. TRoll Media Jam During Printing or Cutting 1 Press and hold the Power button for 1 second or more until the Online lamp goes off, release the button, then switch the printer off. 2 Open the upper cover.
3 Move the carriage manually when it is out of its normally parked position. Move it to the right or left edge of the carriage rail before attempting to remove the media. If the cutter is out of its normally parked position, manually move it to the left. 4 Raise the paper release lever.
5 6 7-24 Troubleshooting 24 Hold the jammed sheet by the left and right edges and pull it toward you, then cut it where the printing ends or where it is wrinkled. Open the tray, pull the tray open lever, then pull out the roll media tray.
7 8 Lower the roll release lever toward the inside of the machine, release the paper guide, then pull out the left and right corners of the leading edge of the media as far as the roll so the media is parallel with the sides and even with the roll. While restraining the center of the roll media, turn the roll holder to take up any buckle in the media, pull the roll release lever toward you, then lock the paper guide.
9 Rotate the roll holder in the direction of the arrow , then cut the media along the edge of the paper guide. 1~2mm 10 After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer.
11 Lower the paper release lever, then close the upper cover. 12 Press the Power button to switch the printer on. Roll media preparation begins. When preparation is finished, the printer is ready to print. Note z If want you a sharper leading edge, press the Online button on the operation panel to display “Offline”, then press to feed the media. On the MAIN MENU select “Force Cutting” to cut the leading edge of the media.
Removing a Cut Sheet Jam Follow the procedure below to remove a cut sheet jam that occurs during printing. 1 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 2 7-28 Troubleshooting 28 Raise the paper release lever.
3 4 If the jammed sheet is visible, grip the sheet by the left and right sides and pull it toward you out of the printer. If the jammed sheet is not visible, on the back of the printer open the roll media guide then pull out the jammed sheet. Visually inspect the area to make sure that no pieces of the sheet remain behind.
5 Load a new sheet of paper, then lower the paper release lever. 6 Close the upper cover. Cut sheet preparation begins. When preparation is finished, the printer is ready to print.
Checking the Print Status If your printouts become faint or streaked with white lines, print a nozzle check pattern to determine if the print nozzles on the printhead are clogged. Before executing the nozzle check pattern, be sure at least one cut sheet or roll media A3 size or larger is loaded. Note z If you are using a cut sheet, make sure at least one sheet of unused A3 paper (not the blank side of used paper) or larger is set. 1 If the printer is off, press the Power button to switch it on.
4 Press or to select “Nozzle Check” then press Enter button. Test Print Nozzle Check The nozzle check pattern prints. After the nozzle check pattern has printed “Online” is displayed in the operation panel and the printer is ready to print. If there are no breaks in the vertical and horizontal lines for each color, the nozzle check pattern is normal. Normal Print Pattern Abnormal Print Pattern If any of the lines are broken, perform the following procedure: • Execute printhead cleaning.
Cleaning the Printhead When the ink nozzles of the printhead become clogged, you can restore normal operation by cleaning the printhead. Types of Printhead Cleaning There are two methods for printhead cleaning. THead Cleaning A Perform when the printing is faint or when dust has collected on the printhead. This cleaning method consumes the least amount of ink. Head Cleaning A requires about 1 minute to complete.
2 Press the Online button twice to display “MAIN MENU”. Paper Source Data Message Power Roll Media Cut Sheet Cancel 3 Enter Online Press or to display “Head Cleaning” then press . MAIN MENU Head Cleaning 4 Press or to select the cleaning method then press Enter. Head Cleaning Head Cleaning A Head cleaning begins. When head cleaning is finished, “Online” is displayed and the printer is ready to print.
Aligning the Printhead If you notice broken vertical lines or deviation in colors in your prints, execute Print Pattern A and align the printhead. Before printing a printhead alignment pattern, make sure A3 size or larger roll media is loaded. Follow the procedure below to align the printhead. Note z When you execute Print Pattern A, use the media most commonly used with the printer.
4 Press or to select “Adjust Printer” then press . System Setup Adjust Printer 5 Press or to select “Print Pattern A” then press Enter. Adjust Print Printer Pattern A Pattern A is printed. After the pattern has printed, “Adj.Setting A1” is displayed. 6 Look at Pattern A1 and determine the number of the vertical line that is least conspicuous. Press or to display that number then press Enter. Adj.
8 Look at Pattern D2, note the position and number of the line with the best alignment, Press or to select that number then press Enter. Press to return to the previous level above. Adj.Setting =0 D2 The selected setting prefixed with an equals sign (=) to denote the current value of “D2”. Sample: Positioned Incorrectly 9 Sample: Positioned Correctly Repeat Step 8 for Pattern D3 to D5, and E2 to E5 adjustments. When you are finished making settings, the printer returns online.
Adjusting Amount of Media Feed The amount of feed is adjusted for each media type. Printing Pattern B sets the amount of feed for the currently selected media type. Before printing, make sure that A3 or larger roll media is set. Important z Before adjusting the amount of media feed, you must use the operation panel to select the correct setting for the roll media type loaded in the printer.
3 Press or to select “System Setup” then press . MAIN MENU System Setup 4 Press or to select “Adjust Printer” then press . System Setup Adjust Printer 5 Press or to select “Print Pattern B” then press Enter. Adjust Print Printer Pattern B Pattern B prints. After Pattern B prints, “Adj.Setting M” is displayed. This “M” setting is different for each media type. (Æ P.5-12) 6 Look at Pattern B and determine the number of the vertical line that is least conspicuous.
Reducing the Amount of Cut Waste The cut waste reduction function allows you to reduce the amount of waste and paper dust created when cutting glossy film and other types of media that easily generate cutting waste. Using this function reduces the chance of poor print quality and lengthens the service life of the printhead. The cut waste reduction feature can be switched on or off for each type of media.
3 Press or to display “System Setup” then press . MAIN MENU System Setup 4 Press or to display “CutDustReduct.” then press . System Setup CutDustReduct. 5 Press or to select the media type then press . CutDustReduct. Glossy Film 6 Press or to select the setting then press Enter. In order to enable the cut waste reduction function for the selected media, select “Yes”, or to disable the function select “No”.
Replacing the Cutter Blade Follow the procedure below to replace a dull blade that no longer cuts cleanly. 1 If the printer is off, press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights. 2 Press the Online button to display “Offline”.
3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the cutting area is dirty, use a damp cloth to clean the cutter unit before starting the procedure to replace the cutter blade. 4 While pinching the cutter blade at the grips, pull the cutter blade off from the cutter unit. Important z To avoid personal injury from a cut, never touch the blade (a) after removing the cutter blade.
5 Align the arrow on the cutter blade with the arrow on the cutter unit, then insert the blade, turning it to the right to install it. Important z Turn the cutter blade to the right (clockwise), and make sure that you feel it click into the locked position (when it clicks it is locked). If the blade is installed incorrectly and not securely locked when in use, the blade could damage the printer or the printout.
8 Other Important Information This chapter describes options, specifications, and provides other information.
Options The following options are provided for this printer. Media Take-up Unit The Media Take-up Unit, automatically takes up long sheets of media onto a roll as they are printed. This device is convenient when printing with roll media on very long sheets. z Media Take-up Unit TU-03 USB 2.0 Expansion Board This board provides the USB 2.0 interface.
IEEE1394 Expansion Board This board provides the IEEE1394 (FireWire) interface. z IEEE1394 Expansion Board EB-01 Roll Holder Sets These sets contain a roll holder and holder stopper, just like the roll holder and holder stopper on the printer. These optional sets are designed for use with media of different types and widths. Having more than one type is convenient for handling differ sizes and types of media. z Roll Holder Set RH2-41 (for 2 in. media core) z Roll Holder Set RH3-41 (for 3 in.
Consumables This sections describes the consumables that are provided for use with this printer. You should stock the following items beforehand. For details about how to obtain consumables, call for service or contact the dealer where you bought the printer. Print Media The following media can be used with this printer.
Ink Tanks Six types of replaceable ink tanks are used in this printer.
Cutter Blade The product number of the cutter blade that can be used on the printer are: z Cutter Blade CT-03 Note 8-6 z For details about how to replace the cutter blade, see Chapter 7, “Replacing the Cutter Blade”, (Æ P.7-42).
Updating the Firmware By updating the firmware for this printer, you can add on new functions and improvements for existing functions. Obtaining the Firmware Update Contact a Canon service center, or the dealer where you purchased the printer, for details about how to obtain the most recent version of the firmware update. Confirming the Firmware Version Before updating the firmware, follow the procedure below to confirm the version number of the current firmware update.
Uninstalling the Software Follow the procedure below to uninstall the printer driver and utilities from computer. Important z If you uninstall the software from Windows XP, Windows 2000, or Windows NT 4.0, you must log in as a member of the Administrators group before the uninstallation. Deleting Old USB/IEEE1394 Printer Drivers Follow the procedure below when you need to remove an old version of a USB or IEEE1394 printer driver. All of the printers presented in the list at Step 3 will be deleted.
3 Delete all the printer drivers presented in the list. Confirm the names of the printers, then click the Yes button. Uninstall begins. 4 When the uninstallation is finished, the printer names deleted from this list are displayed. Confirm the printer names, then click the OK button. Follow the instructions on the screen to restart the computer. Note z If a message warns you that the uninstallation failed, restart the computer, then mount the provided User Software CD-ROM into the CD-ROM drive.
Uninstalling the Printer Driver Follow the procedures below to uninstall the printer drivers. TWindows Important z If you uninstall the software from Windows XP, Windows 2000, or Windows NT 4.0, you must log in as a member of the Administrators group before the uninstallation. 1 On the desktop, click the Start button, point to Programs, then click “GARO Printer Driver Uninstaller” from “Canon Printer Uninstaller”. The Delete Printer window opens.
Uninstalling GARO Status Monitor Follow the procedure below to uninstall GARO Status Monitor from a Windows system. 1 2 On the desktop, click the Start button, point to Programs, then click Uninstall GARO Status Monitor for GARO Status Monitor. Click the OK button after the confirmation message is displayed. GARO Status Monitor is deleted. 3 Click the finish button after the InstallShield Wizard complete is displayed.
Uninstalling the GARO Device Setup Utility Follow this procedure to uninstall the GARO Device Setup Utility installed with Windows. 1 On the desktop click the Start button, point to Settings, then click Control Panel. The Control Panel window opens. 2 3 4 8-12 Double-click the Add/Remove Programs icon. Select GARO Device Setup Utility from the list of software applications then click the Change/Remove button. Follow the messages on screen to complete removal of GARO Device Setup Utility.
Specifications Dye ink Printing Characteristics Print Method Print Modes Max. Resolution Interface Network Interface (10base-T/100base-TX) USB Interface (2.
Margins Output Stacker capacity Main Unit Power source Power Consumption Dye ink Top: 20 mm (0.79 in.) Bottom: 23 mm (0.91 in.) Left: 5 mm (0.2 in.) Right: 5 mm (0.2 in.) Pigment ink 1 sheet AC100-240 V 1.
• These specifications are subject to change for improvements. • The above specifications may vary for different operating environments. • When printing is done at 300 x 300 dpi resolution when printing with Macintosh OS 8/9 on paper larger than the B0 size.
Index Symbols Button Button Button Button ..................................................................................................................5-5 ..................................................................................................................5-4 ..................................................................................................................5-4 ...........................................................................................................
Dye ink .........................................................................................2-2, 2-16, 2-24, 5-10 Dye Ink Printhead ....................................................................................................8-5 Dye Ink Tank ................................................................................................... 6-2, 8-5 E Enter button ..............................................................................................................
lift handles ................................................................................................................1-3 LINK lamp ...............................................................................................................1-3 LPR Port ................................................................................................................8-11 M Mac OS 8.6/9.x ................................................................................................
Power button ...........................................................................................1-9, 1-10, 5-5 power connector .......................................................................................................1-4 power off ................................................................................................................1-10 power on ..................................................................................................................1-9 Print Center ...
S sensor unit ................................................................................................................1-8 slide holder ............................................................................................1-8, 2-33, 2-42 slide holder release lever .......................................................................1-8, 2-33, 2-42 software ....................................................................................................................8-8 stand ............