User Manual

TROUBLE SHOOTING
Blurred Image (Video) The UltraDash S1 comes with a protective lens cover for the
cameras lens, be sure to remove it. Wipe the lens with a soft
cloth until any debris/stains are removed. Clean your vehicles
windshield where the camera is placed.
Unable to insert Micro
SD Memory Card
The Cansonic UltraDash S1 memory card slot is fitted to allow
easy access and removal to the memory card. Be sure to align
the memory card with the memory slot in the UltraDash S1.
Once inserted, there will be resistance as this is to indicate the
memory card is aligned with the camera. Push until a CLICK
sound is made. To remove, simply push forward for the click and
the memory card will be pushed out from the UltraDash S1.
Memory card does not
release from my
UltraDash S1
The UltraDash S1 releases the Micro SD Memory Card by
pressing the memory card forward. By applying the pressure on
the memory card, a small click sound will be made letting go of
the camera.
If you are unable to remove the memory card, use the edge of a
small coin to push forward until the click sound is made.
UltraDash S1 video files
do not play
The UltraDash S1 video files are recorded in .MOV format.
These files may not be played on your PC if you do not have a
suitable video player installed.
My video files jump when
they are being played
The memory card that the UltraDash S1 recommends for best
quality is the class 10 or the UHS type 1 Micro SD Card with the
32GB memory size.
If your PC does not recognize the video files, try another PC to
view the recorded video. Just copy the video file on to the
computer and allow for the PC video player rather than the
UltraDash S1 Playback feature.
The video sound is not in
sync with the video
The program of the Cansonic UltraDash S1 utilizes to
synchronize both sound and video needs to be updated.
The photos come out
blurry
Be sure to hold the camera still while you take your photo.
Reminder that the photos is not done unless you have heard
the shutter click.
The video recording time
is only a few minutes long
You can adjust the recording time of the video by changing the
to a smaller size and setting the recording size to the memory
to its max capacity.
The PC camera function
or the Mass storage
function is not working
properly
Both of the functions have been optimized to work properly with
both PC and Mac computers. Please reset your computers and
allow for the Cansonic UltraDash S1 to be loaded properly to the
computer. Make sure the UltraDash S1 is connected properly.
You can disconnect and reconnect as well.
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