Manual

311
Questions
Solutions
Alarm signal can not been
disarmed.
 Alarm setup is not correct.
 Alarm output has been open manually.
 Input device error or connection is not correct.
 Some program versions may have this problem. Please upgrade
your system.
Alarm function is null.
 Alarm setup is not correct.
 Alarm cable connection is not correct.
 Alarm input signal is not correct.
 There are two loops connect to one alarm device.
Record storage period is
not enough.
 Camera quality is too low. Lens is dirty. Camera is installed against
the light. Camera aperture setup is not correct.
 HDD capacity is not enough.
 HDD is damaged.
Can not playback the
downloaded file.
 There is no media player.
 No DXB8.1 or higher graphic acceleration software.
 There is no DivX503Bundle.exe control when you play the file
transformed to AVI via media player.
 No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP
OS.
Forgot local menu
operation password or
network password
 Please contact your local service engineer or our sales person for
help. We can guide you to solve this problem.
There is no video. The
screen is in black.
 IPC IP address is not right.
 IPC port number is not right.
 IPC account (user name/password) is not right.
 IPC is offline.
The displayed video is not
full in the monitor.
Please cheek current resolution setup. If the current setup is
1920*1080, then you need to set the monitor resolution as 1920*1080.
There is no HDMI output.
 Displayer is not in HDMI mode.
 HDMI cable connection is not right.
The video is not fluent
when I view in
multiple-channel mode
from the client-end.
 The network bandwidth is not sufficient. The multiple-channel
monitor operation needs at least 100M or higher.
 Your PC resources are not sufficient. For 16-ch remote monitor
operation, the PC shall have the following environment:
Quad Core, 2G or higher memory, independent displayer,
display card memory 256M or higher.