Operation Manual

40
Troubleshooting
Here is an overview of the most common problems. If you have any further questions please contact your Canton dealer,
call our Service Hotline on [phone] or send us an e-mail at [e-mail].
Problem Possible cause Solution
DM System does not
turn on.
Power cable not connected to the power outlet
and /or DM System
Check connection.
DM System does not
respond to remote
control.
1. The battery is empty. 1. Replace battery, observe correct polarity at insertion.
2. Protective foil has not been removed. 2. Remove the protective foil from remote control.
Sound reproduction
too soft.
Volume of DM System or source device is set
too low.
Increase the volume using the “Volume” button.
Increase the volume of the source device.
No sound
reproduction.
1. Sound format of the source device wrongly
selected (Digital input “TV” and “DVD”)
1. Please check the correct setting of your source device.
“DTS” encoded output formats cannot be reproduced.
2. Source device not producing any signal. 2. Digital output on the source device not activated (please
refer to device instructions).
3. Cable not correctly connected / faulty cable. 3.1. Check the connection of the source device to the DM
System and change the cable where necessary.
3.2. Please check if you have removed the protective caps
from the provided optical cable.
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