User Guide

1. Introduction
Introduction 7
PATIENT RIGHTS
1. You have the right to be treated with dignity,
courtesy and respect
2. You have the right to high quality service
3. You have the right to excellent training on how to use
the CardioNet technology and service
4. You have the right to receive high quality service
regardless of race, religion, political belief, sex, sexual
preference or source of payment
5. You have the right to complain or suggest
improvements in service without worrying that we
will stop providing service or provide poorer quality
of service
6. You have the right to refuse service
7. By federal law (the HIPAA act) you have the right to
privacy with regard to your medical information and
to control the use of that information
The HIPAA act also provides that you have the right to
request copies of your medical records and to have
corrections made if there are errors in your records
PATIENT RESPONSIBILITIES
1. Use the CardioNet equipment with care
2. Return equipment to CardioNet immediately, when
monitoring is completed
3. Provide CardioNet with the information we need to
provide you with quality care
4. Treat CardioNet employees with respect
Remember: Avoid
additional charges.
All kit items, except
used batteries and
used electrode pads
must be immediately
returned to
CardioNet once
service is completed,
or you will be
charged for them.