User Guide

5. Troubleshoot
54 Trouble Shooting
PHONE BUSY?
When the monitor is in the base station and has
information to send to the CardioNet Patient Service
Center, it will use your telephone line to transmit ECG data.
You will not be charged by the telephone company for
these calls. If someone calls you while the monitor is using
the line, they will get a busy signal. If you try to place a call
while the monitor is transmitting data, you will hear a high-
pitched sound. This is the sound of ECG data being
transmitted.
If you are expecting a critically important call, or need to
place an urgent call while the monitor is transmitting data,
you can temporarily remove the monitor from the base. It
will either use wireless communications to transmit data to
the CardioNet Center or use your telephone line to
transmit the data once it is replaced in its base. Please
remember to put the monitor back in the base station after
you receive or place the telephone call.
You should not interrupt an ECG transmission for routine
calls. The data that your monitor is sending might need
immediate review and response.
SKIN IRRITATION
If you notice that the skin under or around your electrode
pads is becoming sensitive, irritated or painful, or if you
develop a rash, please call the CardioNet Patient Service
Center. Some people are especially sensitive to different
gels and adhesives. You may need to use another type of
electrode pad.
SENSOR BELT CLIP DIFFICULT TO PUT ON
If you’re wearing a thicker belt and finding that it is difficult
to slide on the Sensor Belt Clip, first remove the CardioNet
Sensor from the clip. Slide just the clip onto your belt and
then reposition the sensor on the clip.