Installation and user guide Intel-GE Care Innovations™ Link Personal Response System D5107152A Connecting people to care
Contents Intended Use..................................................................................................................2 What’s in the box?.........................................................................................................3 Care Innovations Link Personal Response System....................................................4 For your safety - installation advice.............................................................................5 Quick start guide ................
What’s in the box? When you open the box for the first time, please ensure you have all of the following: Home Base Personal Help Button Waterproof Up to 164ft radio range (typical) Auto Low Battery* *NOTE: The personal help button will automatically send a notification call to the monitoring center when its battery is low.
Care Innovations Link Personal Response System Front view Status LED (Red) Status LED (Green) Speaker Reset Button (Green) Customer Care Button (Blue) Help Button (Red) Back view Wall Mounting Points (screws not included) Rechargeable Battery Compartment Cover (Do Not Open) Programming Keypad (For Factory Use) Microphone Rubber Feet x 4 End view ℡ - Telephone Jack Socket Antenna AUX – Accessory Jack AC – Power Adaptor Jack (red) Page 4 of 16 LINE – Telephone Cord Jack (green)
For your safety - installation advice Installation with RJ31x (CA38A in Canada) The home base unit must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment (telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, the home base must be connected to a properly installed RJ31x jack that is electrically in series with and ahead of all other equipment attached to the same telephone line.
Quick start guide Do’s • • • • Do: Keep the home base connected to the AC power at all times. Do: Use an RJ31x jack or connect the home base to a telephone point in the home with all other extensions wired into the home base to ensure proper. operation even when another telephone is in use or off hook (see page 5 for more details).
Step 1C – Plug the AC power adaptor ⓑ (with into the red jack on the home base labeled AC and then connect to a non-switch controlled (always on) electrical outlet. red tab) Step 1D – Stand the antenna upright. Step 2 - Testing Press the red HELP button on the home base. You will hear a series of beeps and tones as the home base connects with the Care Innovations Response Center.
Using your Care Innovations Link personal response system Making a help call Press the black button on the personal help button or red HELP button on the home base. The base unit will announce ‘Do not worry your alarm telephone is dialing for assistance’. You will then hear beeps and tones while the base unit connects to the Care Innovations Response Center. When connected a Response Center operator will speak to you and provide the assistance you require.
Using the Customer Care button The home base has a blue Customer Care button that can be pressed to call the Customer Care help line should you have any questions. Answering calls remotely using the personal help button The personal help button can be used to answer incoming telephone calls remotely by pressing its black button while the home base or connected telephone is ringing. When pressed, the home base will answer the call and you can speak to and hear the caller hands free via the home base.
Status warnings Telephone line monitoring If the telephone line is faulty or becomes disconnected or there is a problem with the telephone service, the home base will announce ‘WARNING – the telephone line is disconnected’ after 1 minute. This warning will be repeated every 30 seconds until the telephone line becomes available again. To silence the warning, re-connect the telephone line. If the telephone line is connected and the warning continues, press the green RESET button.
What the LED lights on the home base indicate Two LEDs on the home base provide indications of its status based on the below.
Help and Advice False alarms If you accidentally activate a help call by inadvertently pressing your personal help button or the red HELP button on the home base, please do not worry. Your Care Innovations Response Center operator is always happy to talk with you. Troubleshooting If your home base does not work: • Ensure the telephone cord is plugged into the main telephone jack – see page 6.
FCC Notices Federal Communications Commission (FCC) notices This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format US:G2XAL04B51004. If requested, this number must be provided to the telephone company.
so, alarm dialing equipment must be connected to a properly installed RJ31X jack that is electrically in series with and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the following figure. If you have any questions concerning these instructions, you should consult your telephone company or a qualified installer about installing the RJ31X jack and alarm dialing equipment for you.
Industry Canada Warnings Notice The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Technical Details Weight: Dimensions: AC power: Stand-by battery: Back-up time: Radio frequency: Radio range: REN: External connections: 2.5lb (1143g) 7.68” x 8.47” x 1.4” (195 x 215 x 36mm) (WxLxD) 110 to 120v AC power receptacle 1200mAhr capacity (continually internally recharged) 30 hours of stand-by operation with one 30 minute alarm call (minimum expected at date of purchase and when fully charged) 312.00MHz 390ft (120m) in free space 0.
