User's Manual

CARESONO PadScan HD 5 Plus User’s Manual

TROUBLESHOOTING

 Check if the power supply is functioning properly, and the power cord of the main unit is connected and

is plugged into the power adapter.

 Check if the probe and main unit are connected correctly.

Symptom

Check/Corrective Action(s)

When power button pressed, the

indicator does not turn on and no

signal on the display screen visible.

1. Check the power supply;

2. Check the power cord and the plug;

3. Check if the power adapter is functioning.

Screen display shows “snow-like”

images or mesh interference appears

on the screen

1. Check the power supply and whether it is

interfered by other devices;

2. Check the environment and whether it is the

electromagnetic field interfering with the device;

3. Check if the power, the plug of the probe and

the sockets are connected well.

If problems continue, please contact Caresono technical support.