User's Guide

80 Chapter 11 Troubleshooting
Scanner Error # 073
Imaging plate loading
failure.
 Press the middle function button to eject the
imaging plate and then reinsert the imaging plate
again.
 Replace imaging plate if reinsertion does not
work.
Scanner Error # 087
Imaging plate inserted
incorrectly
Important: Do not insert any tools
into the scanner. If any tool is
inserted into the scanner the
warranties are null and void.
To retrieve a fallen imaging plate, follow these
steps:
 Turn off the scanner and disconnect the
scanner from the mains power source.
 Disconnect the scanner from the network.
 Unscrew the crosshead screw which is holding
the rear service cover.
 Open the rear service cover, and put it to one
side.
 Gently insert your hand and remove the fallen
plate, as shown in picture below
Important: If the plate is not in the
location shown in the above picture,
do not continue to look for the
plate, call service.
 After the imaging plate has been removed,
replace the rear service cover and reinstall the
crosshead screw firmly so that there is no
possibility of light penetration.
 Connect the scanner to the mains power
supply.
 Reconnect the scanner to the network.
 Replace the cover over the network and power
sockets.
 Turn on the scanner.
 Wait for the “Insert Plate” message.
The scanner is ready for use
 In case Error 41 appears, check that the
rear service cover is closed properly
.
Table 1 Quick Troubleshooting (Continued)
Malfunction Possible Cause Action