User's Manual

Table Of Contents
Maintenance and Troubleshooting
2011-03-31 9G3886_en 3-5
Using the Web Portal to gain more information on errors
The Web Portal is your interface to additional functions on the laser
imager. You can view and correct error messages and access general
status information at the Web Portal.
To access the Web Portal, see “Using the Web Portal to access additional
functionality” on page 2-10.
Understanding the
codes on the Web
Portal and the Display
Screen
The 3-digit error and status codes on the display screen are reported at
the Web Portal as 5-digit codes. The last three digits on the Web Portal
codes match the three digits on the display screen. For example, code
701 on the display screen is the same as code 20701 on the Web Portal.
Use the information in this section to understand the information at the
display screen and/or at the Web Portal and to respond appropriately.
Subsystem error codes and messages
Use the information in this section to interpret the codes and messages
that appear on the display screen and at the Web Portal.
DICOM (Digital
Imaging and
Communications in
Medicine)
In response to a DICOM printer N-GET status request from a modality, a
printer status message and a printer status info message are returned to
the requesting service class user (SCU). Every error has an associated
printer status info message. If more than one error exists when a printer
N-GET request is received, a status message is sent in response,
according to an established priority. The table shows the DICOM printer
status and info message.
Printer Status Printer Status Info Printer Status Printer Status Info
FAILURE ELEC DOWN
PRINTER DOWN
PROC DOWN
WARNING BAD SUPPLY MGZ
CALIBRATION ERR
CHECK PRINTER
COVER OPEN
EMPTY MEDIASZ MEDIATP
FILM JAM
FILM TRANS ERR
PROC INIT
PRINTER INIT
PRINTER OFFLINE