User's Manual

Maintenance and Troubleshooting
2011-03-31 9G3886_en 3-9
Condition codes
Condition codes are shown on the display screen in the order in which
they are generated. If there is more than one code associated with the
current condition of the laser imager, the first code is shown on the
display screen for six seconds, while other codes in the list display for
three seconds as the list is cycled. You can also view these codes and
messages at the Web Portal.
Display
Screen
Web
Portal
Web Portal
Message
Action
004 01004 MIM Core: Internal
Software Error
Restart the laser imager. See page 2-4.
If the error persists, call for service.
200 04200 MIM Core: Disk Full Load the requested film type and size for jobs that are waiting
for media. See “Loading a different film size to match a print
request” on page 2-7.
If the error persists, call for service.
400 06400 MIM Core: Image Page
Error
Resend the print job from the image source.
If the error persists, call for service.
410 06410 MIM Core: Image
Rendering Error
Resend the print job from the image source.
If the error persists, call for service.
411 06411 MIM Core: Image Data
Error
Resend the print job from the image source.
If the error persists, call for service.
420 06420 MIM Core: Internal
Software Error
Resend the print job from the image source.
If the error persists, call for service.
430 06430 MIM Core: Internal
Software Error
Resend the print job from the image source.
If the error persists, call for service.
001 10001 MIS: Internal Software
Error
Restart the laser imager. See page 2-4.
If the error persists, call for service.
003 10003 MIS: Image Buffer Error Restart the laser imager. See page 2-4.
If the error persists, call for service.
015 10015 MIS: Database Error Restart the laser imager. See page 2-4.
If the error persists, call for service.
910 10910 MIS: MCS Communication
Failure
Restart the laser imager. See page 2-4.
If the error persists, call for service.
006 20006 Disconnected or faulty
network cable
Check and reconnect the network cable on both ends.
If the error persists, call for service.