User's Guide

3-8 2G0733 January 14, 2008
Troubleshooting
20706 none 1. Turn the Imager power OFF.
20915 Internal Image Data Transfer
Failed
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
20919 Internal Image Data Render
Failed
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
21000 or
23000
none None. The film supply requires attention due to an
error. The specifice error is reflected by a separate
code.
21001 or
23001
none None. The film supply needs calibration before it can
be used.
21002 or
23002
none None. The film supply is operating in "manual mode",
which means the image quality is not within the normal
range.
21003 or
23003
none 1. Remove the film saver or the film bag.
21004 or
23004
none 1. Install a film saver before removing the film tray.
21116 or
23116
Film Jam in Area 1: xxxxx
Supply
See “Film Jam - Code 2x-116”.
21118 or
23118
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Re-insert the film tray and remove the film saver.
3. If the error persists, call for service.
21119 or
23119
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Re-insert the film tray and remove the film saver.
3. If the error persists, call for service.
Table 3-5: Condition Codes (Cont’d)
Code Web Portal Message User Action