User's Guide

Table Of Contents
Troubleshooting
January 14, 2008 2G0733 3-9
21122 or
23122
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Take the film tray to a dark room and remove the
film saver. Verify that the film is lying flat. Replace
the film saver.
3. Re-insert the film tray and remove the film saver.
4. If this error repeats, try a new film pack.
5. If the error persists, call for service.
21125 or
23125
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Re-insert the film tray and remove the film saver.
3. If the error persists, call for service.
21126 or
23126
Film Jam in Area 1: xxxxx
Supply
See “Film Jam - Code 2x126”.
21130 or
23130
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Re-insert the film tray and remove the film saver.
3. If the error persists, call for service.
21131 or
23131
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the Imager.
2. Re-insert the film tray and remove the film saver.
3. If the error repeats, shut down the Imager, then start
the Imager.
4. If the error persists, call for service.
21139 or
23139
xxxxx Supply: Unable to
Identify Film Pack
1. Try a different film pack.
2. If the error persists, call for service.
21145 or
23145
xxxxx Supply: Unsupported
Film Type
1. The Imager has not been configured to use this film
type.
2. Try a different film type or reconfigure the Imager.
3. If the error persists, call for service.
21146 or
23146
xxxxx Supply: Unsupported
Film Size
1. The Imager has not been configured to use this film
size.
2. Try a different film size or reconfigure the Imager.
3. If the error persists, call for service.
Table 3-5: Condition Codes (Cont’d)
Code Web Portal Message User Action